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Qualifications and Experience
Veronica was born and raised in New York City. She graduated from Dominican College, cum laude, with a dual major in Biology and Psychology. She attended New York School of Optometry in Manhattan and completed her training at the top of her clinical class. Shortly thereafter, she secured a position as Clinical Director for the largest refractive surgery practice in New York, Vista Eye Care Associates. During her time there, she worked closely with the FDA on new innovative procedures, not yet approved in the United States. She published and presented her findings to ophthalmologists from around the world. After five years at Vista, she relocated to Miami, Florida where her Hispanic background proved to be essential in working with the Latin community there. Over the last five years, Veronica has traveled to Peru, India and Brasil conducting free eye clinics and various volunteer missions while living in ashrams, and created the non profit, ThirdEyeVision Foundation. It was during these trips that she was exposed to, became knowledgeable in, and was inspired by local artisans and their traditions. While preserving the concept of sustainability, Veronica began designing her own line of yoga clothing and meditation accessories, one that reflected her urban style while maintaining the respected spiritual environment in which they were to be worn. AshramChic seemed the perfect name for this new yoga lifestyle company and would become a vehicle in which funds could be raised to help her philanthropic work with ThirdEyeVision.
Verified Patient Reviews
My first visit for my annual eye exam was very pleasant. The office is calming and the receptionist staff was welcoming. I had to wait 20-30 min after my scheduled appointment time to be seen by the doctor but I didn’t mind because the office was comfortable. Dr. Ruelas was very professional and did a thorough job. I left with a trial pair of contacts and happy with my experience. About 3 days later after wearing the new contacts I noticed redness in both eyes that progressively got worse and worse. I have very sensitive eyes and suspected I was having a reaction to the new contacts. I called Monday morning and left a message. I did not hear back so called again Monday evening before close and left another message. Tuesday I called again after no return calls and was told I would have to wait 3 more hours for someone to help me to schedule an appointment. At this point, my eyes were very painful and uncomfortable and I could not go to work. I had to schedule an emergent appointment with another office in order to be seen as soon as possible. When I was given a call back Tuesday afternoon the receptionist told me she was “off on the weekends and the new person she was training would have had to go into the machine and listen to all the messages”. I don’t know why she made such a poor excuse for the late response and seemed to brush off the urgency of my calls. Afterwards, I asked to be sent my prescription information so I could order new contacts. Lisa said she would email it to me but it took two more calls and another day to receive my records. Would not recommend.
she was very good , the only problem was they would not accept my insurance for eye glasses which is a big turn off.
Professional and prompt
The office is located inside of a glasses shop. Dr. Ruelas is very personable and helpful.
Dr. Veronica Ruelas is incredibly nice and dynamic. She actually listens to you and gives honest, genuine feedback. It's a beautiful environment in 3rd eye Optometry. As an extra perk when you arrive her friendly staff offers you coffee or tea. This is the kind of experience you hope for when you go to the doctor. Highly recommended!
Dr. Veronica was amazing! She is extremely approachable and uses all top-of-the-line equipment when conducting the eye exam. Her assistant Lisa was a pleasure to talk to and assisted with contact lens/glasses options. Minimal wait time, very clean office, very chic ambiance. Definitely recommend! 5 Stars
They told me to come in for my annual eye check up but when I got there they told me that it had been less than a year since my last one so my insurance wouldn't cover it. I'm not sure why they told me if was time to book my appointment but the receptionist didn't charge me for coming in and booked me for an appointment later in the year. It was a waste of my time, but they were pretty nice about it.
It was a pleasure getting my annual eye exam and contact lens fitting with Dr Ruelas. She was very deliberate with recommendations around prescriptions (i.e. whether it was time to get progressive lenses and the possible drawbacks of doing so) and choice of contacts. Lisa, at reception, was also super pleasant and professional with the entire visit. Found my new family optometrist and eyeglass store (artsee is awesome).
Dr. Ruelas receptionist was very friendly and upbeat. They have advanced technology and also tablets for you to fill out the customary doctor's office forms. The office is beautifully decorated and has a focus on holistic remedies. Dr. Ruelas works efficiently and gets to understand patient needs. I look forward to Dr. Ruelas being my ongoing optometrist or eye care needs.
I loved her office feel in the middle of everything downtown. Only complaint is I wished the in-house glasses vendor accepted my insurance - they did not.
I really enjoyed meeting Dr Ruelas and her staff, especially Lisa. Both ladies were personable and had a good sense of humor. Look forward to returning.
Very pleasant. She was quite friendly, professional, caring, and put my daughter at ease during her visit.
Absolutely perfect! Appointment was prompt, professional, and warm. Highly reccommend Dr. Ruelas and staff!!
Very nice and comfortable setting. Swanky and chic office. Nice to have an eye exam in a relaxed/retail setting. Much more relaxing than other offices. Helpful staff.
Veronica was excellent and her office is a dream. I highly recommend.
Dr. Ruelas was excellent. Very warm and personable, extremely well-versed in older eyecare and did a really thorough exam in her state of the art (and gorgeous) office. Lisa, the office manager (CIO) was also very impressive and warm. She's also extremely knowledgeable and helpful, and made everything so smooth and efficient. This is not your standard eye doctor or eyewear office. Upscale and highly personalized, you'll feel very special here.
I was very pleased with the service. I am highly recommend Veronica to everyone who is looking for a reliable service.!!!
Very nice! Professional lady! The office is clean and artsy! I love it
She was great, answered all of my questions in a way that was neither dumbed down nor overly technical. In addition, I have a lot of phobias about my eyes (very hard for me to sit still during an exam) and she handled it like a pro. She managed to be both kind and efficient in giving me the exam.
Dr. Ruelas was great. She was very informative and extremely thorough in her exam. I would highly recommend her and plan on bringing my daughter in for an exam soon.
So amazing! Veronica was so sweet, and obviously really smart! She told me things about my eyes no other eye doctor ever has before. Plus, they took and awesome picture of my eyes and explained how the eye works.. SO COOL. Totally would recommend to anyone who needs a new eye doctor :)
This was such a wonderful experience. Great vibes and very informative!
She is awesome! I don't think I have ever had a pleasant better eye doctor visit before this one
Friendly and responsive.
Dr.Ruelas is very professional and comforting when speaking with her. I had a great time being taking care of and now is my permanent eye doctor!
I went in for a general eye exam/prescription but wasn't planning on buying frames. I have had bad experiences with doctors trying to pressure me into buying frames at their office or being weird/forgetting to give me my prescription when I say I'm not interested. Dr. Ruelas wrote me a prescription right away and there was never any pressure to buy frames at her office. You can tell she is focused on eye health rather than selling frames. Front-desk staff was really great -- warm and professional and helped me with an insurance card issue. Dr. Ruelas was also very warm and professional and explained everything very clearly to me. The office itself is very chic and nice.
Dr. Ruelas was very quick and efficient. My only issue with them was the price of the glasses frames sold there was very high so I bought them elsewhere. Other than that though she was a very good doctor.
Great service, polite/kind, thoughtful. They walked me thru my options, gave advice on next steps and things to think about for the health of my eyes!
She is very professional and her staffers are welcoming and cordial. I couldn't find my insurance card and everyone worked with me to get registered. The doctor answered my questions and it was pleasant. I've worked ith healthcare and she gets my top rating.
Dr. Ruelas and her staff we absolutely fantastic! She answered all of my questions and concerns, and recommended a great plan for me to follow. I'm an so happy to have found her! Overall great experience. Thank you, thank you!
If you go look at her Yelp reviews, Ms. Ruelas seems to have a habit of charging her customers for things after the fact, with no prior discussion of charges. I came in for a new contact lens prescription, and was completely surprised to be hit with an extra charge (that doubled my overall price) for a "contact lens fitting" as I was checking out -- I put contacts into my eyes, and then she shined a light into them and then sent me on my way. I was never told that this was a separate fee or even a separate exam; she never discussed that with me before she charged me. It took several very unpleasant back-and-forths to get this resolved, and it was only once I was ready to take this to consumer protection bureaus that she compromised. It's a matter of principle -- read the negative reviews below, and you'll see that these shady extra charges are standard practice with her. I would not recommend this optometrist to any of my friends or family. If you need to go visit her, be absolutely crystal clear about what you're paying for.
Disorganized, not thorough, not a good value and not worth it.
Great experience. Dr. Ruelas and her staff were very professional, prompt and courteous.
She was fantastic! Very professional and very knowledgeable.
The doctor herself is very nice, but the office is really disorganized. It took an extremely long time to be processed, then to be seen, then to have a prescription processed, then I had to follow up on the prescription and it hadn't been requested, then I had to call again to see if it had come in because I wasn't alerted - I liked Dr. Ruelas but wouldn't go back.
Awesome visit! Everyone was friendly and welcoming. The visit was quick and Dr. Ruelas is awesome. I'm thoroughly happy with my visit today and plan to be back in the future.
The wait time was a little long (probably about 30-40 minutes), but the couch was so comfortable and the office so calming that I really didn't mind. Veronica was knowledgeable and attentive and the eye exam was very easy. I only wish they'd let me know that one of the parts of my exam was going to cost extra, because I thought it would be included. Besides that, I would definitely recommend and go back!
Dr Veronica is a very amicable and welcoming person. She solved all my anxiety, is a very good listener and she explained to me my test results. Her office was also very proficient in processing my paperwork and insurance. Definitely recommend.
One of the better providers I have been to in the city. She answered all my questions and made me feel more confident in understanding the key questions regarding my eye care.
Everyone in the office made my (first) visit a memorable one. They were so cozy - even outside of work I know they are genuinely great people. You don't expect such a vibe in a medical office. The receptionist thoroughly explained everything I needed to hear, as did Dr. Ruelas during my procedure. Furthermore, the office is beautiful, with interesting displays for the frames as well as pieces of art that circulate periodically. Very serene atmosphere. Very third eye chic. Oh... ask about the puzzle... see if you can finish it under 5 mins.
She was fantastic! Really welcoming and helpful! Would definitely recommend.
She was great and thorough!
She is fantastic! Great energy and really through!
Dr. Ruelas was very friendly and knowledgeable! I had a pleasant experience and highly recommend this doctor.
Amazing doctor, great attention and took time to explain root cause and how to remedy. Excellent bedside manner. I would not hesitate to recommend her to friends and family. Office shows a very nice touch, well drsigned and appropriate for this discipline.
The Zocdoc appointment did not go through. They squeezed me.
Both Dr. Ruelas and her staff were great. I was in and out in under an hour for a first-time visit - will definitely be back!
The visit was nice. My only concern is when the Ms. Ruelas wanted to dialate my pupil. Most ppl in the area only work within the vicinity. I can't dialate my pupils and go back to work. Becuase her office is fairly new the receptionist is not aware of your insurance. So when I made another trip to pick out a glasses I was told that is a seperate vendor in her office and they do not accept my insurance. WHY?! have another vendor that does not accept all insurance. You only cater to the ppl that work in that building.
Very professional and helpful. The Dr. answered my questions and took time to follow up.
My appointment was confirmed the day before, I walk in on time and her assistant says my name and checks me in while telling me the doctor is running behind. I wait for about 20 minutes and the doctor finall comes in the door and says to me they didnt have my appointment which I found strange because the assistant had my name in the computer and I recieved an appointment confirmation. She says she will be with me in a minute but she has a scheduling issue - the office is empty by the way - no other patients but me. Her office is in a store front, so I watch as she walks across the way and sits down to chat with someone at Shake Shack AS I AM WAITING ON HER. I thought I was on candid camera because was my doctor who was already 30 minutes to my appointment really hanging at Shake Shack while I waited? I honestly left the appointment wondering if she is really board certified. I would say avoid her completely - SO UNPROFESSIONAL.
Dr. Ruelas and her team are personable, helpful and competent. She has a great spirit and energy. She also gave the most thorough eye exam I've ever had, with great efficiency. It was a quick visit, but I would have happily stayed there even longer if necessary. She will be my go to optometrist going forward.
She was wonderful!
Having not been to see an eye doctor for a long time, I was very impressed with the professionalism and quality of equipment and service. The office is very well designed, artistic and pleasing to the eye. High marks for Dr. Ruelas and her entire operation.
Great appointment! She was very nice and personable. Would definitely recommend her!
Dr. Ruelas is such a caring, generous expert in her field. I love the time I get to spend with her and how much I learn about my overall health. Her generosity is amazing.
She makes you feel comfortable in explaining what's happening with your eyes.
Best eye visit I ever had. No waiting time and extremely professional
Great doctor. Very sweet and they got me in really soon. Answered all my questions with patience and when I was looking for good frames Liza was very helpful.
I wish i needed to come back more often. Her office is so relaxing. She was very helpful and courteous.
Veronica Ruelas was a very concerned optometrist and very honest. I am very happy I chose her as my optometrist. Yaya
Very clean and nice ambient.
Dr Ruelas is very professional yet kind and very down to earth
Great optometrist. Very knowledgeable and efficient.
She was very knowledgeable and professional. Excellent job!
She's awesome. We had a lot in common, so we shared our interests and chatted for quite some time!
Quick, knowledgeable, and super nice. Highly recommended!
I LOVE LOVE LOVE her. She is not only an excellent doctor, but a wonderful person.
Really wonderful experience. Kind, patient, professional, speedy, knowledgable, sense of humor. Beautiful office too! Can't say enough. Just make Dr. Ruelas your doctor!
So thoughtful, helpful, and just wonderful to talk to! Dr. Ruelas is not only an amazing eye doctor but a great person as well!
The space was so beautiful! I felt like I was in a cozy art gallery rather than a doctors office! The staff and the doctor are so warm and friendly. Can't wait for my next eye exam!
She was absolutely amazing! Loved seeing her. She was super professional and very good. Will definitely be back!
Very rude and condescending dr. I will never again go back there. She didn't give me my complete diagnosis and she pretty much called me a liar and backs it up with "I always tell my patients blah blah blah....and I've been in the business for X amount of years." That's completely irrelevant to me.
Professional and Human. A very nice experience.
Everyone was extremely kind and professional, and offices were very nice. Had an urgent care need, accommodated the same day. Based on this first experience, definitely plan to return for my regular eye care needs!
Felt rushed. Seems like there's an endless stream of patients coming. Awkward to have to take an initial eye exam at the check in desk.
Dr. Ruelas and her staff are wonderful! I'm so glad I found a new eye doctor that not only has great service, but also does amazing non-profit work and has stylish frame options. She was friendly, answered any questions I had and service was fast.
the office staff is lovely, the office environment is very professional and attentive. The decor of the office is very inviting. The staff are helpful and knowledgeable. I had an emergency eye issue and Kenzie was gracious enough to let the doctor know and they changed my appointment to an earlier time to insure that I was seen promptly in the event that I would of needed to be referred to a specialist. Dr. Ruelas listened to the issues and concerns that I had. Her medical experience/professionalism and personal approach are a welcomed combination of care and very refreshing experience. I have recommended this practice to my entire department via email since we are in such close proximity and many of us use contacts, glasses or need an eye care professional. I am SUPER GRATEFUL for Dr. Ruelas, Kenzie and Liza. Thank you.
The visit was great. The doctor and staff are friendly and knowledgable. I would highly recommend then to others.
Very knowledgeable. Tea while waiting. Awesome.