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Qualifications and Experience
Awards and Publications
- Phoenix native - College: Rice University, summa cum laude - Medical School: Stanford University - Residency: Harvard Medical School - Fellowship: minimally invasive and robotic surgery, George Washington University Personal Interests: - Classical violin - Black Belt, Tae Kwon Do - Marathoning - Golf - Local arts and charities. Phoenix Symphony. Board Member, Derrick Hall's Pro-State Foundation. Board Member, Asian Pacific Communities in Action
Verified Patient Reviews
very professional and clear.....
Super Thorough and informative
Dr Hong is very patient, very personable and makes you feel better just in his manner.
Great doctor. I will not hesitate to have him take care of me or any family member.
He was very pleasant, had excellent listening skills and made me feel better very quickly simply through his choice of words.
This was my first visit with Dr. Hong. He is friendly, professional and seems to really know his stuff. The staff was friendly and attentive as well. Definitely recommend!
It was a first appointment. He took time to let me talk and give him all the facts of my case. Did not rush me and then hurry out the door. Seemed personable.
First visit with Dr Hong.. Was seen very quick, everything was explained, so, so far so good.
Make sure to call the office and ask what location your appointment is at.
This young man came off as arrogant and insecure and immediately wanted to go to a medical procedure without asking anything about my history or having my records or discussing possible causes and alternatives. I will find a different more mature doctor who realizes he is not there to dominate the patient but to listen and advise.
Dr. Hong is very professional and knowledgeable and dedicated the time to understanding my concerns. Since I am surviving cancer, Dr. Hong made it easier for me to make informed decisions. I consider that Dr. Hong is the best physician that any patient can expect to have.
Initial impression is good. I will have several followups. I hope they go as well.
Very professional and knowledgeable. He was able to assess a complex problem very quickly providing a logical course of action.
Very friendly & efficient office staff & medical assistants. Dr. Hong was very professional & excellent at communicating all my treatment options.
What a pleasure to visit Dr. Hong now that I'm feeling human again. My follow-up visit after surgery was pleasant and efficient.
Very professional and takes the necessary time to discuss your personal medical concerns. Dr Hong is one of the best physicians I have the privilege of knowing and being a long time patient. It would be hard to find anyone better. He puts patients above all else.
Felt comfortable and dr Hong was very thorough on explaining the procedure
Dr. Hong is the best, and a great, professional staff !
I would recommend Mark Hong to anyone. He is very professional and courteous. He took his time to explain everything and answered all my questions. He gave me all my options and listened to all my concerns.
Very good first impression. He is thoughtful and doesn't jump to any hasty conclusions. Has some good ideas for testing before starting any treatment.
Dr. Hong has broken off with his former partners and is now on his own. Some of his staff and (hopefully) many of his patients have gone with him as he starts up his new practice. It couldn't be better!
I really haven't received actual treatment yet, but I appreciatem how Dr. Hong answers questios.
Dr. Hong has a great bedside manner. He is easy to talk to, takes time to listen and genuinely cares about what you have to say. He wants to help his patients and it shows.
He spent plenty of time asking me about my concerns and discussing options.
This was my first visit. He was very professional and knowledgeable. His "beside-manner" was nothing short of excellent. I had left another urologist because, unlike Dr. Hong, he was uninterested in my well-being. Bottom line. So, far. . . he's great!
Dr Hong was very concerned and professional about my condition
Seems to be a sincere provider.
Dr. Hong is an excellent doctor in this field! He is knowledgeable, compassionate, patient, and takes a great amount of time to answer all your questions!
Bridgit worked to get me an appointment ASAP for an upcoming surgery in which I need clearance from Dr. Hong. He's one of the most pleasant doctors, who smiles and makes his patient feel comfortable. Dr. Hong is very thorough and takes time with his patients. I would highly recommend him! Georgana F
Dr Hong is always professional and very compassionate when I visit him. Awesome doctor. His staff is incredible as well.
He was great. I heard the procedure was far less painful, but that may have been because many men don't want to admit feeling pain. He offered to stop and finish again another time when he saw how much pain I was in. I opted to finish the procedure as I felt it was necessary...and of course didn't want to go through it again. So the doctor was fine, I just didn't expect the procedure to be how it was. It's much different from an injury like a break or dislocation, when I normally just apply heat or ice and see a doctor if pain persists...but I've also never undergone any medical procedure other than dental fillings while being fully awake, so that is probably a big part of why it was so unusual for me.
Dr. Hong is a compassionate and professional healthcare professional who earns his wonderful reputation with every visit. My family and I are so grateful to him for the amazing care and sensitivity he provided my mother during her bladder Cancer diagnosis and subsequent surgeries. Not only would we recommend him but we have and will continue!
at 6245 n 16th st they need to tell you which door to go in
Dr. Hong is excellent in every respect.
Dr. Hong really knows what he is talking about and has provided me with very valuable advice and prescriptions to help me with my ED.
I have been a patient of Dr Hong's for eight years and he has always been great.
Dr. Hong is always friendly, explains everything clearly and puts you at ease. Everyone complains about long wait time but it doesn't happen that often and a little common sense would tell you that it isn't possible to keep a tight schedule at a doctors office.. Read a book.
Had a good visit. Dr Hong is a Fine Dr.
Service went quickly.
Had a referral to see AZ State Urology on May 9th to look into testosterone treatment. Saw Dr. Hong and was impressed with his professionalism and we decided to try the testosterone pellet delivery method, scheduled for May 23rd. On the way out I requested that the office check my benefits to give me an idea of what I'd be out of pocket, especially since I would be needing treatment every 4-6 months for essentially the rest of my life. I waited a week or so and heard nothing. I called the office to see if they'd found out anything and was told they would look into it and call me back. I called agian the day before my appointment and they still didn't have an answer and was not able to give me an estimate. I decided to call my insurance myself and the person told me I would need a procedure code. I called AZ State Urology back and luckily I got the office manager, Ernestina on the phone and explained my situation. She was very understanding and extremely helpful and I was finally given an estimate along with the procedure code. Called the insurance company back and found that this specific treatment was out of my affordability due to price and deductible amount. I called AZ State Urology back to change my appointment from a procedure to getting the injections. Went in and was given a script to pickup the injections and was told I'd have to come back two weeks later for a nurse visit to administer the injections and show me how to properly do it myself in the future. I understand that they need to show me first before they give me a bunch of stuff but my frustration is they had plenty of time to give me an estimate and I ended up doing it myself in 30 minutes the day before my appointment. I believe that had they been proactive initially, I could have found out that the pellet treatment was too expensive, they could have prescribed my injections and had me in on the 23rd to have a nurse visit for the injection training. Since they weren't, I had an appointment virtually to hand me a script that I'd have to fill out and come back in two weeks causing me and extra appointment and more lost time at work. My problem isn't with the Doc himself but with their system and lack of communication especially when I am taking off of work. I declined their treatment all together and will find a practice that is more proactive and that isn't nonchalant about causing extra visits and spending my money.
Dr. Hong is wonderful, kind, compassionate and so knowledgeable! We feel he saved my husband's life by operating on a very aggressive prostate cancer. He always takes all of the time you need to explain everything and answers all of your questions!
Dr. Hong in my opinion is one of the best Urologists in the country. He performed a laser procedure on me a few years ago and it was a life saving, minimally invasive prostate surgery that he performed in his office and I was back to work in 2 days! He is the best in his field and I would highly recommend him!
Pleased with the professional manners on how the Doctor treat you in talking with you.
Very knowledgeable, professional, and personal.
Dr. Hong had reviewed all my reports and images, prior to my visit. He took the time to explain my situation , treatment options, and timing.
He was very professional. He read all the documentations I brought to the appointment. We discussed all the options. He listened to me first then we discussed his advice.
Dr. Hong is great, he listens and really cares about his patients comfort and care.
He was very assuring and answered all of my question.
I thought it was very strange that I just left my urine sample in an open, unsealed paper cup on the counter in a public restroom. Next to four other open, unsealed cups of urine. How do they know someone didn't contaminate my sample? They don't!
I don't think I was adequately advised about the possible risks of the procedure. I was not prepared for the excessive bleeding,trip to the ER and incontinence
You can tell he cares for your best interest, very nice and caring.
Excellent dr. to patient communications. Excellent procedure treatment.
The staff was professional and very friendly. Dr. Hong listened to my concerns and took his time. He is very professional.
I felt like the scope went very good but, had severe burning for two days in the urinary tract at the head of the penis when passing urine. Worse in years!
I researched this guy and one of the procedures he specializes in for about two years. I wanted a doctor with tremendous educational credentials and the important experience. I also didn't care how far I would have to drive to find him. This guy is a true professional who really knows his urology. He's straightforward and explains what you what you can expect and the probable outcome. Yes I would definitely recommend him.
Dr Hong is a wonderful doctor. Skilled, experienced, patient and very communicative.
He was Very personable and polite courteous staff
First visit. Doctor Hong is a very pleasant man. I feel he is very well educated and experienced.
He neglected my 30+ years of having a unique disability and came in the office not ready to listen. He only said that he could not treat me. So my insurance better not be billed! I am serious about that!
Very professional, took the time to explain my options and plan to move forward. This was 3rd appointment with a Urologist, and learned more about my condition than the previous appointments. His manners put me at rest.
I had a good experience with the a doctor and the staff
Very professional, explained things throughly,
Good news from first visit.
I am so great full to have Dr Hong as my doctor. I trust him with my life. He's is what a doctor should be ,Professional with excellent bedside manners. I'm huge with first impressions and starting with the first contact at the front desk. Again professional,respectful and excellent customer service. Excellent team five stars.
It was fine. Dr. Hong is a thorough professional yet reasonably personable and open.
Dr. Hong is a Great Doctor, and I consider a Friend.Sincerely, Eugene P.
DR.Hong is the best dr. to help me get through my medical situation. I highly recommend him & his staff for further treatments.
Dr Hong is very professional and thorough. He listens and has excellent bedside manners. He is highly respected in Arizona . His staff has excellent first impressions which is one of the first things I pay attention to when I walk in. The staff is nice and very professional as well. Thank you for your excellent customer service.
First visit with Dr. Hong went well. Will have a better judgement after I have some testing and a follow up visit.
The waiting room was very full when I got there - had a feeling they might have overbooked the day. My appointment was at 2:10 but it was almost 3:10 before I was taken to a procedure room. At the end of my procedures the technician put me into an exam room to wait for Dr. Hong to talk to me before I left, but apparently did not communicate clearly with him that I was there. I waited patiently but after about 25 minutes someone came by and seemed surprised I was still there and indicated he would be right in. After another 15 min I went out to the front desk and finally made contact with him. He was very apologetic about what he termed a problem with communication. Altogether I was there almost 3 hours and nearly 2 hours of that was waiting.
Great Dr, Very knowledgeable and finds the right solutions for you.
Very personable, listens well and understood the presenting problem. He creates confidence in his ability to care for the health issue and is very knowledgeable.
As usual, it was a total pleasure
Dr. Hong is as good as it gets - highly recommended! His new practice group is an improvement, too.
Dr Hong, is very professional and always answers my questions and explains difference diagnosis or treatments. He will be my Dr as long as I stay in Phoenix.
Wait time was over an hour but staff did not give patients in waiting room any updates or any idea how far behind schedule the office was running. The doctor apologized for the delay but the staff seemed indifferent. Once in the the exam room the wait was short and the visit with the doctor went very well.
Not only is Dr. Hong very knowledgeable, but also very personable and caring. He takes his time in thoroughly explaining all aspects of your care, and in terms that are easily understood. You are assured that he is an outstanding physician and is truly interested in everyone of his patients.
New patient to Dr. Hong and I was quite pleased. We discussed my condition and treatment plan for now. He was recommended by my family practice doctor, a good choice.
Great visit. Although, too long of a wait.
He takes the time to understand my problems and find a way to help me. He also makes sure you understand what he is has planed and what to expect.
Dr. Mark Hong was nothing less than amazing. I felt very comfortable with him. he is definitely a true professional. Thank You!!. Sincerely, D.D.
Dr Hong's bedside manner is superior to virually every other doctor I have seen. He explains options in detail. He was difficult to find after leaving the office in downtown Phoenix, but worth the effort. His front office at ASurology needs some work. The ladies there are having a difficult time with paper work.
I was to be scheduled for a consultation re kidney surgery, will be done in Jan, staff was very pleasant. I was very early. Dr. Hong is a very good Doctor, followed him from downtown phoenix. He knows my case.
Arrogant and acts like he knows everything. Very aggressive about procedures and tests without hearing what I had to say. He seemed to lose interest when I expressed my desire to avoid any procedures if possible. Also very awkward to have another person in the room with us during sensitive conversation despite me expressing that I was uncomfortable sharing some of my personal details. There was a DEFINITE LACK OF EMPATHY. Would never go back.
I called to get my results and they said I had to come see the doctor again, just for the doctor to tell me they didn't see anything. I would have preferred to have them tell me over the phone instead of having to pay a co-pay (on top of them charging my insurance) to tell me nothing.
Dr. Hong is the best of the best! With Dr. Hong you cannot go wrong! Most impressive in every way.
Dr. Hong immediately introduced himself & listened to my health concerns. I was very pleased with his follow up care recommendations & feel confident in his care.
Dr Hong was very friendly and very professional. He provided good information and answered all my questions.
Was very knowledgeable, nice and personable. Everything about my visit was awesome. Would recommend to anyone
Dr. Hong is very knowledgeable, kind and helpful.
Provided the information I was looking for with a very professional and personal approach. Definitely recommend.
short and confident would recommend
I hadn't seen him in a few years, but he remembered me. I came in with an emergency situation, he was quick to respond and got me scheduled at the hospital right away. I feel like I'm in very good hands with him.
The experience once leaving the waiting room felt so rushed. And I'm not so sure what else I was looking for from my appointment outside of the consultation, so I feel a bit awkward saying it felt rushed, but it did. He did his job, but it felt somewhat impersonal. Like the appointment was something to check off a list.
Very professionally run on all accounts. Seemed thorough and respectful with explanation.
I found the doctor to be totally attentive ,and very professional .Yes,I'd highly recommend the doctor to other patients.
Great Doctor, great experience!
Dr. Hong was very easy to talk to and when he explained procedures etc... , it was easy to understand what he was saying. He didn't talk above you and seemed genuinely concerned.
We look forward to working with Dr. Hong.
Best Urologist I've ever seen- hands down! I have had IC for over 30 years. When you have an Orphan disease for a long time- you eventually know more about the disease than the doctors. Not so with Dr. Hong! He was respectful, listened and is an expert concerning the disease I suffer from. And he offered to help me find an holistic Doctor to assist with me. I am very happy that PA Shane Milliron at Skyline in Mesa Az referred me to this great doctor.
Great, to the point and I believe he has my health as a priority and that is the ultimate to expect from your doctor, pleased with my choice of doctor.
I was nervous for the appointment and Dr Hong put me at ease with a great bedside manner it's nice to find a Great Doctor. Thank you Vince
Doctor was nice and professional, however when the doctor left and his assistant came in to give me test orders they left the door open while explaining the labs and tests I needed. I felt like my privacy was not being respected.
I felt that Dr. Hong understood my condition. He was able to work with me and provide a suitable action plan. I am going to be using him as my urologist from now on.
Before I went to Dr. Hong I read the reviews here and I have to say that everything seems to be true. The doctor is very intelligent and well educated. He took his time to explain what my issue is. I am highly satisfied and would visit him again if I have to. Thank you, mr. Hong.
Very efficient office....answered all questions and invitge questions.....Came away from my first appointment very confident in Dr. Hong...
Very professional, to the point, no running around the prostate! I'm looking forward to my Green light Laser Surgery .
Dr Hong is a very professional, intelligent and knowledgeable MD. I am very satisfied that I found him and would recommend him to anyone of any age.
Dr. Hong is an outstanding physician! His continued care to cover all the bases was exceptional! I would recommend Dr. Hong to anyone needing a Urologist. A true professional.....
I did not enjoy the procedure but I have to say I'm glad to have found Dr. Hong's office. Highly recommended.
I saw Dr. Hong because of a urinary issue, not the most comfortable of situations, and he was terrific. He did not talk down to me as he shared his analysis and thinking, explained things very clearly, and, especially, made me comfortable (as possible) as he did a rectal exam. He was very quick and it was much better than I feared.
Very polite office staff Dr. Hong provided much needed insight for a better informed decision concerning my need and Recommended Further consultation and discussion. He demonstrated much concern and patience when asking questions about my situation. Very Satisfied with appointment.
Very helpful. Dr. Hong has the patient's best interest in mind at all times.
Dr. Hong was very professional yet put me at ease regarding the reason for my visit. I have no doubts I will call upon him again in the future when and if necessary. Also loved that they offered office forms online. All Dr.'s offices should provide forms online in this day and age.
I would highly recommend Dr. Hong. Very professional and also very personable.
Very effective- great urologist!
I felt that Dr. Hong would try his best to solve my problem.
Excellent....Very up front and to the point
Dr. Hong answered all of my questions and was very clear about treatment options. He and his staff were excellent.
good communication. felt reassured that something can be done
As a first visit all was well. Saw his PA first, then him. They seemed efficient and friendly in a business like way. I can evaluate further upon my next 2 visits.
Very knowledgable and he spent the time to go over all the options.
His professionalism was fantastic glad he is my Doctor for my problems.
My initial meeting with Dr. Hong is very very positive. Good communicator and very methodic.
first visit was good. want to wait until other visits are done.
During my first visit with Dr. Hong, I was very impressed with his kind demeanor and genuine desire to learn about my situation and to gather information from me that allowed him to articulate a short and long term plan for resolving my medical challenges. Dr. Hong demonstrated extensive professional knowledge he was more than willing to answer questions and address any issues/concerns I had. Excellent Doctor!
I was suprised to actually visit with Dr. Yoon instead of a PA. He had an excellent manner, seemed concerned about my problems.
Very professional and put me at ease which can be hard to do when i'am at a doctors office.