Very precise & professional/ courteous.
Easy to talk too ! I was a fast visit
Doctors are good, but the staff there is extremely unhelpful. My prescription that I had been taking for 5 years suddenly required doctor authorization (which requires the doctor to make ONE phone call), and it's now taking over a week to get the problem sorted out. When I finally got a staff member to pick up the phone, after days of trying email and Klara, that person just took my request and threw it out, evidently. Then the next day they tell me they had called the insurance company "but they didn't get back to [them] yet." Sooo they just stopped trying apparently. I had to call the insurance company myself and get all the information then relay it to them. The problem is still not resolved as of now. I'm getting a new doctor immediately because I've never felt so helpless with my own medical information.
Easy to talk too ! I was a fast visit
Dr.
Celal Erbay
,MD
To be honest I won’t be returning here after my 2 week check back and blood results. The initial check up was fine and normal but I mentioned having a cyst to him that I’d like to have checked out and scheduled to be removed as it’s been years of pain and discomfort. He acknowledged and said “we can look at that no problem.” Checked my ankle as I told him I’d need an X-ray on that and my left thumb which I showed him was hyperextended and needed correction to which he again replied “we can take a look at that no problem.” Neither of those issues were ever looked at or even brought up as he rushed out after giving me a flu shot and had a nurse draw blood. I guess he only cared about giving me a flu shot and just bailed on everything else. With someone like that in charge of others health, I can’t justify going back to this physician since I’d like someone more dedicated to their jobs and if I hear “I forgot” or “you should’ve reminded me” I’ll laugh considering you’re a doctor and I work retail and I shouldn’t have to remind anyone like that about doing their job.
Easy to talk too ! I was a fast visit
Very precise & professional/ courteous.
Doctors are good, but the staff there is extremely unhelpful. My prescription that I had been taking for 5 years suddenly required doctor authorization (which requires the doctor to make ONE phone call), and it's now taking over a week to get the problem sorted out. When I finally got a staff member to pick up the phone, after days of trying email and Klara, that person just took my request and threw it out, evidently. Then the next day they tell me they had called the insurance company "but they didn't get back to [them] yet." Sooo they just stopped trying apparently. I had to call the insurance company myself and get all the information then relay it to them. The problem is still not resolved as of now. I'm getting a new doctor immediately because I've never felt so helpless with my own medical information.
Very precise & professional/ courteous.
Easy to talk too ! I was a fast visit
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