
Monica Santiago, LSW
Psychotherapist
PA
At a glance
4.20 stars (5 reviews)
84% are satisfied with this provider ·
Accepts 19 insurances
Aetna, Anthem Blue Cross Blue Shield, Blue Cross Blue Shield, BlueCross BlueShield, UnitedHealthcare, more+ ·
Works at Betterview Counseling and Trauma Recovery LLC
Speaks English
4.20
5 reviews
Bedside manner
4.8
Wait time
5.0
Recent reviews
This was my first therapy session. Even though I was nervous at first, Monica made me feel at ease. I feel like she understood me well. She's super flexible and I will definitely continue to meet with her. I would highly recommend her.
January 6, 2023Jillian A.Verified patientVideo visit
Monica Santiago does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
UnitedHealthcare
Aetna
BlueCross BlueShield
UnitedHealthcare
Popular visit reasons
Anxiety
Cognitive Therapy
Depression
Marriage Counseling
Psychotherapy
Psychotherapy Intake / Initial Visit
Therapy
Worry
Anxiety
Cognitive Therapy
Depression
Marriage Counseling
More about Monica Santiago, LSW
My approach is client-centered, as each person’s journey is different, with varying challenges and personal goals along the way.
My experience includes the following:
working with individuals from various backgrounds and circumstances with a focus on:
co-occurring disorders
incarceration,
familial challenges,
addiction and recovery,
loss & grief,
crisis and de-escalation,
relationship issues and transitions,
boundary-setting,
trauma experiences and survival
I received a Bachelors of Behavioral Health degree rom Alvernia University, where I focused on chemical dependency & mental health. I then received a Masters Degree in Social Work from West Chester University where I focused on trauma-informed care.
I utilize solution-focused approaches when addressing important topics with my clients. The therapeutic relationship is key to my mission to form a reliable and safe rapport with my clients. I know how critical therapeutic trust is, so I endorse an open-minded framework in my sessions for my clients, to be honest in a safe space. I lead with an empathetic, realistic mindset, knowing that we all have our own history of life experiences and our own perspectives that come with it.
Seeking help and support is a sign of personal strength, not weakness. However, this is not the message we always receive from those around us. Engaging in therapy can be a scary thing to sign up for. I take this into account when meeting with my clients. I believe in providing my clients with a sincere effort to build a therapeutic relationship by getting to know each person and providing professional, honest feedback to move forward toward their personal growth. I believe in addressing personal goals and checking in on where the client’s mindset is, as life tends to throw us unexpected changes at unexpected times.
Learning about yourself is a journey that I believe is lifelong. I look forward to engaging with you and building a supportive connection.
Education & experience
Education
West Chester University, Master's in Social Work
Practice
Background
Languages spoken
English
Gender
Female
NPI number
#1902522618
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.20
Wait time
5.00
Bedside manner
4.75
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
5 reviews
Most relevant
This was my first therapy session. Even though I was nervous at first, Monica made me feel at ease. I feel like she understood me well. She's super flexible and I will definitely continue to meet with her. I would highly recommend her.
January 6, 2023Jillian A.Verified patientVideo visit
January 19, 2023Angelica C.Verified patientVideo visit
January 15, 2023Cybill R.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
January 1, 2023David W.Verified patientVideo visit
What practice does Monica Santiago work with?
Monica Santiago works with Betterview Counseling and Trauma Recovery LLC.
What are common reasons for patients to see Monica Santiago?
Monica Santiago frequently sees patients for Anxiety, Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Monica Santiago on their profile.
What languages does Monica Santiago speak?
Monica Santiago speaks English.
How do patients rate Monica Santiago in reviews?
5 patients have reviewed Monica Santiago. The overall rating for this doctor is 4.2/5. They have a 4.75/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.