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315 verified Cigna Therapists/Counselors in Cincinnati, OH
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Availability last updated 10/01/2026
Availability last updated 10/01/2026
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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I am looking to help you on your career journey. I can assist with things in your life that may be in the way, but I especially love discovering what you are good at and finding the right types of jobs for you. I can help you tailor your resume and online presence to land a job you will be great at....Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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Hi, I'm Ellise, a Licensed Independent Social Worker (LISW) in Ohio. For the past eight years I've been dedicated to supporting adult patients with PTSD/PTSI, anxiety, depression, BPD, Women's Issues (fertility, loss, pregnancy, postpartum, perimenopause and menopause) and Substance Abuse diagnoses ...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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I am an Air Force Veteran and a Psychotherapist (LPCC-S, NCC). I am licensed in four states: Oregon, Maine, Ohio, and Kentucky. I have been working with individuals and couples since 2004. My Specialties include: LGBTQIA, sexual concerns, relationship issues, anxiety, and grief.Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
4.67
·3 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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I am taking new folks on but I DO NOT have evening hours available at this time! anything from 3:00pm to closing is booked for several months. I am an art therapist and LPCC-S (Licensed Professional Clinical Counselor - Supervisor). I have been working in the mental health and addiction world for...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended · Expertise in developmental disabilities ·
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In life I have experienced many things that led me to start a private practice to help others gain their personal power back. I know how the struggle affects a person and with the skills that I have acquired over thirty years of work I know how to help someone be successful. There is no subject or e...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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Hi there, I'm Loretta! I have been in the mental health field for many years, holding a Master’s in Social Work from the University of Cincinnati. My work has included therapy with adults, youths, and the geriatric population. I strive to learn about the client’s concerns and goals while providin...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·3 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
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I obtained a Master's degree in Clinical Mental Health Counseling from Grand Canyon University. I have worked in the mental health field for over 15 years, and I spent the last six years working as a professional counselor with children, adolescents, young adults, middle aged adults, older adults, c...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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Being a therapist isn't just my career—it's a dream I worked hard to achieve because I know what it's like to walk through difficult seasons and wonder if things will ever feel different. My experiences taught me that healing is possible, and they shaped the kind of therapist I strive to be: the the...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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Hi there, I'm Johnathon! Hello! My name is Johnathon Redmon, and I am a Licensed Independent Social Worker with a Master's in Social Work from The Ohio State University. I believe in a person-centered approach when it comes to therapy, with a history of working with people experiencing intense ment...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·2 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
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I am a Licensed Clinical Social Worker with a Master's in Social Work from the University of Central Florida and a background working with adults, adoptees, and trauma. My therapeutic approach revolves around building a relationship with my clients and identifying the core challenges they face by cr...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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I have been a therapist since 2000 and licensed since 2008. I work with both children, adolescents, and adults, as well as older adults. I will work with you to explore thoughts, feelings, and problems on a more internal and psychological level which I believe has a longer lasting impact while still...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
I believe in providing a safe, non-judgmental space where you can openly express your thoughts, emotions, and concerns. I practice from a strengths-based perspective and tend to be direct while mixing in a little humor. I believe in the power of your story. This is YOUR journey, and I applaud your s...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
4.86
·21 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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Hi, my name is Shala. I'm an LPCC who works with clients from all walks of life to address some of today's most common concerns. I've worked with people in recovery, those coming out of the prison system, survivors of childhood trauma, people with personality disorders, and individuals questioning t...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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I am a kind and supportive therapist who provides a space for you to process your experiences, pain, and trauma so that you can move forward freely. Many of us carry unresolved concerns and issues; many of us have unresolved trauma. This weight holds us back from becoming who we wish to be. I am abl...Click to read more
Next available: tomorrow
Family Psychiatric & Mental Health Nurse Practitioner (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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Hi there, I'm Gloria! I work with clients across the lifespan, treating anxiety, depression, PTSD, Bipolar disorder, Schizophrenia, ADHD, other mood and behavioral challenges, as well as substance use disorders. My focus I treat clients across the lifespan, from school-age children to geriatric cli...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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Hi there, I'm Tabatha! My name is Tabby Sapene, and I am a Licensed Independent Social Worker Supervisor (LISW-S) working with clients statewide in Ohio via telehealth. I work with adults and adolescents, specializing in anxiety, stress, generational trauma, and mind, body, emotion, and spiritual b...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·3 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
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Hi there, I'm Sarah! My name is Sarah Oliver, license number I.0031688-SUPV, and I am based in Ohio. I bring 20 years of experience in community-based mental health, working primarily with children and adolescents. On this platform, I provide therapy focused on infertility and reproductive trauma-a...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·9 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
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My name is April Barker Casey. I am an independently licensed social worker in the state of Ohio with over 25 years of professional experience helping people manage symptoms of stress and heal past trauma. I earned my Master's in Social Work from the University of Cincinnati and my Bachelor's degree...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·7 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Hi! I am a Licensed Professional Clinical Counselor in the state of Ohio, holding a Master's in Professional Counseling from Liberty University. I have been practicing in the field of counseling for the past 10 years. I work with Christian men of all ages to assist them in walking through pornograph...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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As a dedicated therapist, I provide a compassionate and nonjudgmental space where you can explore challenges and develop the tools necessary for lasting change. My approach is collaborative and evidence-based, focusing on your unique strengths to help you navigate life’s transitions, improve your re...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
4.80
·5 reviews
Great experience - Nov 13, 2025 by Christopher R.Click to read more
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Excellent wait time ·
Read bio
Hello! My name is Holly Higgs. I am a Doctor of Psychology (Psy.D.) licensed in the state of Ohio, having earned my degree from Nova University. My therapeutic approach is primarily Cognitive-Behavioral and Solution-Focused. I have often worked with anxiety, relationship issues, women's issues, ange...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
Hello, I'm a Licensed Clinical Social Worker (LCSW and LISW) based in Pennsylvania and Ohio. I received my Master’s from the University of Pittsburgh and have been practicing for 10 years. I help young adults struggling with an array of mental health disorders. I am able to work with a wide age rang...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·6 reviews
Heather lis very good practioner. Listens to me and give good advice and good treatment program. Would highly recommend her to anyone. by Sandra F.Click to read more
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Hi, I'm Heather and am dually licensed as a mental health and chemical addiction counselor. My role is to support you, listen to you, and work with you to help you achieve your goals. Our sessions will be a collaborative journey, where we explore your thoughts and feelings together, at a pace that f...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·15 reviews
The initial meeting was a great start to understanding what was needed to know before moving forward with creating a plan, I’m excited to see where this leads. ? - Jan 27, 2026 by Ashley H.Click to read more
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Hello! I AM ACCEPTING NEW CLIENTS FOR BOTH IN PERSON (IF YOU LIVE NEAR AKRON) and virtually in OH. I have been counseling for 13 years. I am a Licensed Professional Clinical Counselor, Ordained Minister and Certified Clinical Trauma Professional. If you are struggling with depression, anxiety and/or...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·32 reviews
The doctor was respectful, attentive and patient. Exudes kindness and interest in what is happening. - Aug 27, 2025 by Calonie J.Click to read more
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Hi there, I'm Marie. At times, you may struggle to remember your value and to honor your own limitations and boundaries. Are you finding it hard to keep up with your relationships, isolating from friends and family? Are you always worried that the worst-case scenario will happen to you? Do you st...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·2 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
This is not just a job for me, I am on a mission to help empower women in all areas of life. I know that reaching out for support can feel vulnerable, so I work to create a space where you feel truly safe, heard, and challenged. Therapy is a partnership, and I'm here to show up for you, offering sup...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
Hi there, I'm Sarah! I am a licensed, independent social worker with a Master�s in Social Work from Campbellsville University. I also hold certifications and specialized training in couples therapy (Gottman), perinatal care, EMDR, early childhood, and infant mental health. I take an individualized ...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
4.77
·13 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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Welcome! I'm Brittany Byers, LISW-S. I received my Master's in Social Work from Walden University and have been practicing since 2015. I've worked in community mental health and addiction services, but for the last three years, I've been providing telehealth therapy to help clients manage their ment...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·3 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
As a Supervising Licensed Professional Clinical Counselor (LPCC-SUPV), Corey Cotton has served his community by providing mental health treatment to many diverse populations since 2008. His professional areas of competence include disorders such as Depression, Chemical Dependency, Addictions, Anger,...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·2 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
I am a licensed mental health counselor with over a decade of experience helping adolescents and adults navigate anxiety, depression, and major life transitions. I have completed my PhD in Counselor Education and Supervision, which allows me to integrate advanced clinical training, research-informed...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
4.86
·70 reviews
This guy is the real deal.Click to read more
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
I am a licensed independent clinical social worker with over 14 years of experience working as a clinician, therapist , and crisis interventionist. I have worked with clients with a wide range of concerns including depression, anxiety, substance use problems, psychosis, and ADHD. I also helped peopl...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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Meet Amanda! I'm a Licensed Professional Clinical Counselor with Supervision designation (LPCC-S) in the state of Ohio. I earned my Master's of Arts degree in Clinical Mental Health Counseling from John Carroll University and my Master of Education degree in Leadership and Higher Education. I have s...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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I'm Mark, a Licensed Professional Counselor with a fully telehealth practice serving clients in Arizona and Ohio. Authenticity is the cornerstone of how I practice - I believe that being real, genuine, and vulnerable is essential to any healthy relationship, including the one you have with yourself....Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
The one question I get most often by clients and peers is: Why did you go into the counseling profession? My response is always the same. First, I have always had a desire to help people in a time of need or distress. I have felt this way as far back as high school. Secondly, I went through a debili...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
Serving Adults Across Ohio and Pennsylvania ‚ Teletherapy. Life can feel overwhelming ‚ but it doesn't have to stay that way. With over 22 years of experience, I help adults navigate anxiety, depression, trauma, and life transitions using a Cognitive Behavioral Therapy (CBT) approach. My style is c...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
Hi! I'm a Licensed Professional Clinical Counsellor (LPCC-S) based in OHIO. I received my Associate of Arts in Biblical Studies from Ohio Christian University. Bachelor of Science in Psychology and Ethics from Mid-America Christian University, Master of Arts in Clinical Mental Health Counseling from...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
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I am a licensed independent marriage and family therapist (IMFT or LMFT) in the state of Ohio and Florida with two decades of experience in the field, working with individuals, families, couples and groups. I've worked in Partial Hospitalization Programs (PHPs), Outpatient settings, Residential trea...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
I have an eclectic approach and believe that you are your own expert who needs evidence-based tools. I will walk through deep waters with you, promising to provide a judgment-free zone. I have a background in family systems, child development and couples therapy. This background supports individual ...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
I am a Licensed Independent Social Worker who is based in Ohio. I received by Bachelor's and Master's in Social Work at Cleveland State University and have been practicing in the field for about 10 years. I enjoy advocating and aiding those who need it most. Providing a safe space for my client's so...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
Taking the first step toward therapy can feel scary or overwhelming, and my goal is to make that process feel as comfortable, supportive, and safe as possible. I believe that while life can be challenging, everyone deserves the opportunity to feel happy, balanced, and thriving. I am here to support ...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended · Expertise in anxiety disorders ·
Read bio
Kimberly completed her Master's Degree in Social Work at the University of Louisville. She has over 15 years of clinical experience across a variety of settings including outpatient specialty clinics, crisis intervention, structured outpatient programs, inpatient psychiatric facilities, large non-pr...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
I use a combination of brief strategic therapy, brief solution-focused therapy, cognitive-behavioral therapy, Ericksonian and traditional hypnosis, relaxation and stress management training as well as supportive and psychoeducational therapy to help people deal more successfully with everyday life p...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
Hi there, my name is Christine and I know life is hard. I am here to help support you through that. With several years of clinical experience in community mental health, I have been able to gain experience in helping clients with a number of different struggles. My approach is grounded in unders...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
Hi, I’m Jessica Vargas LCSW, LISW and I believe therapy should feel like a place where you can be honest, understood, and supported without judgment. Life can become overwhelming, whether you’re navigating relationship challenges, stress, major life changes, anxiety, depression, or simply feeling st...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
Hello! I’m Shaunté Rogers, a Licensed Professional Clinical Counselor. I believe that the relationship between therapist and client is one of the most important parts of counseling. Finding the right fit matters, and I understand how difficult it can be to open up when the connection does not feel s...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
I am a therapist with over 25 years of experience. I work with individuals, couples, and families facing grief, life transitions, relationship stress, and emotional overwhelm. My approach is compassionate, supportive, and grounded in helping clients feel heard while building practical tools for heal...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
Hi! I’m glad you’re here. Life can be hard and no one should have to walk it alone. Have you been feeling so overwhelmed and feel like you can't catch your breathe? Maybe you are struggling with coping strategies that have worked in the past but aren't working now. I specialize in helping clients fi...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 review
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
Taylor Clay, M.A., LPCC is a licensed professional clinical counselor. She earned her bachelor's degree in psychology from St. Andrews University and completed her master's degree in mental health counseling from Walsh University. Taylor has been working in various settings in Stark County since 201...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
Hello, I'm Shakera. No one knows you better than yourself, so be proud of this first step of taking care of yourself. I am a Licensed Professional Counselor with 7 years of experience working as a therapist My focus is on implementing a client-centered approach, where I believe the most important as...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
I am a licensed professional counselor with a doctoral degree in counselor education and supervision, offering a thoughtful, collaborative space for growth and healing. I work with adults, and seniors, integrating a holistic approach that honors the mind, body, and spiritual dimensions. My role is t...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
I completed my practicum, internship, and the following four years of my clinical experience at a nonprofit agency specializing in domestic violence and sexual assault. This experience deeply shaped my trauma-informed approach and commitment to providing compassionate, ethical care. I work with ages...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·2 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
I have worked with a variety of clients in different settings over my career. I listen with compassion and understanding. I do not judge and encourage clients to make the best decisions for themselves and not what they think others expect. I work really hard to establish trust and and firm on mainta...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·3 reviews
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
Hi, I’m Shannon, and I’m really glad you’re here. Reaching out for support can feel like a big step, and my goal is to create a space where you feel comfortable, understood, and supported from the start. I work with individuals who are feeling stuck, overwhelmed, or uncertain about what’s next in ...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
With over 20 years experience as a School Social Worker, I recognized a growing need for students and families to have access to quality outpatient counseling and community resources. Throughout my career, I often saw individuals struggle to find a therapist they truly connected with or face barrier...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Columbus, OH
In-network · Cigna
Accepting new patients · Offers video visits ·
Read bio
I'm Michael Woods Jr., a licensed professional clinical counselor with over 20 years of experience. I help people who are dealing with stress, pressure, and feeling stuck even when things on the outside look like they should be working. My approach is real and straightforward. I'm not just here to ...Click to read more
Next available: tomorrow
Calendar Check
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Primary Care Physician
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In the business of finding quality care for patients

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Frequently asked questions

How many recent appointments have been booked with therapist / counselors in Cincinnati, OH who accept Cigna?

Recently, 4 appointments have been booked with therapist / counselors in Cincinnati, OH who accept Cigna.


How do patients rate their experience with booking therapist / counselors in Cincinnati, OH on Zocdoc?

On Zocdoc, therapist / counselors in Cincinnati, OH have an average rating of 4.87 based on approximately 52 reviews. In Cincinnati, OH you can find 4504 therapist / counselors with 4-stars or higher. Zocdoc collects reviews from real patients after each appointment, ensuring authentic feedback. Only patients who have booked and attended appointments may post reviews, providing trustworthy and reliable insights into patient experiences.


Can I book a video visit with a therapist / counselor?

Yes, you can book a video visit with a therapist / counselor. There is currently 1 location that offers video visits in this city. When a provider offers video visits, you will see a small video camera icon next to their profile image. Select a date and time from their available appointment slots and go through the booking process.