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"The office seemed a little chaotic and there were four people waiting for the same doctor by the time she rushed through the door. When I checked in, I noticed another patient had written the same appointment time, leading me to believe they just crammed my same-day sick visit in on top of another scheduled visit. After I had waited nearly an hour, the doctor asked if she could take two of the other patients before me (I'm not sure of their appointment times).
The receptionist and doctor seemed to be doing their best to serve patients with the time they had available, and were both professional and courteous once you could get their attention. It just seemed like the scheduling was incredibly unrealistic and I should have been told up front that they already had a booked morning rather than "Of course! Come on in and we'll take care of you.""