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Dr. Crystal G. Ellis, DDS

Dentist, Cosmetic Dentist

*Welcome! For all new patients, our friendly staff will be giving you a quick call prior to your appointment to confirm essential patient information. Dr. Crystal Ellis is a native of Bronx, NY. She became a resident of the Washington DC metro area in 1998 when she decided to attend Howard University. Upon completion of her undergraduate degree in Biology and Chemistry in 2002, her love of science took her abroad to the University of Ghana in Legon, Ghana to do research at the Noguchi Memorial Institute for Medical research. In 2003 Dr. Ellis was accepted into Howard University College of Dentistry where she later received her Doctor of Dental Surgery Degree in 2007. After receiving her degree, she returned to her hometown of Bronx, NY to further her education and training at The Bronx-Lebanon Hospital Center General Practice Residency Program. Dr. Ellis spent a year in residency providing comprehensive treatment to a diverse patient population in areas of dentistry including Oral Surgery, Pedodontics, Endodontics, Fixed and Removable Prosthodontics, Periodontics, Implant restoration, and Cosmetic dentistry. Following the completion of her residency Dr. Ellis returned to the Washington DC metro area, a city she grew to love, and continued her passion giving people healthy, beautiful smiles. In July 2012 Dr. Crystal Ellis established The Smile Suite so that she could give her patients a pleasant dental experience in a relaxing and aesthetic environment . Dr. Ellis is a very compassionate and gentle dentist and she takes pride in providing her surrounding community with quality, affordable dental care. She is a member of the American Dental Association, Maryland State Dental Association, and Southern Maryland Dental Society.

In-network insurances

  • Advantica
  • Aetna
  • Aflac

Specialties

  • Dentist
  • Cosmetic Dentist

Practice names

Education and training

  • Dental School - Howard University, Doctor of Dental Surgery
  • Bronx-Lebanon Hospital Center, Residency in General Practice

Professional memberships

  • Maryland State Dental Association
  • Southern Maryland Dental Society

Zocdoc awards

Rapid registration
Speedy response
Scheduling hero

Languages spoken

  • English
  • Spanish
  • Amharic

Provider's gender

Female

NPI number

1407022783

Office locations

The Smile Suite

8455 Colesville Rd, Suite 102

Silver Spring, MD 20910

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Overall
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I spent the most time with her hygienist, which is not at all unusual. The hygienist spent a lot of time with me and was very thorough. It was my first appointment with them and despite my being a few minuteslate, I was seen right away. Because there was not much work to be done, they were able to clean my teeth on the same visit. They do have a policy for new patients that if after you get there they find the amount of work that needs to be done for a cleaning is extensive, they ask you to come back for another appointment for the cleaning. This seems reasonable to me because they don't know the kind of dental care you have gotten in the past and how long it might take to get your teeth cleaned. The office is nice, clean, and inviting. Even though they specialize in cosmetic dentistry, they did not try to upsale me anything. 10/10 for all staff I had contact with!
More than 1 year ago
Source: Zocdoc
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You're treated by the dentist's assistant, not the actual dentist, for the majority of your cleaning. Which, to be honest, I wouldn't mind-- had it not hurt SO badly. They were all very nice and professional, but I've never had acleaning be so painful in my life. They didn't exercise any diligence toward my sensitive gums, just poked and prodded mercilessly until I had to ask for a break. I've had braces, multiple teeth extractions, and wisdom teeth removed, too, so I like to believe I have a pretty realistic threshold.
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She's a very welcoming dentist.
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The office is very nice and located very conveniently near the metro station. The people in the office are polite and friendly. I understand that the cleaning and x-rays can be done by other professionals but, as a new patient, Ifelt I would have liked to have spent more time with the dentist. I did express a concern and when she could not find an easy solution to it, she seemed to dismiss it so that she could leave as quickly as possible. Also, my teeth cleaning seemed unnecessarily painful (I get my teeth cleaned pretty regularly, so I have prior experience to compare to) and the hygienist either did not understand me very well or did not know what method to use to reduce the discomfort.
More than 1 year ago
Source: Zocdoc
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Everyone in the office is polite and gives great service.
Source: Zocdoc
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I took 45 minutes for the Doctor to see me. I was never offered an explanation for the reason it took so long, nor an apology. The procedure itself took a long time as well. Every time I visit this officethere is at least a half an hour wait to be seen. The location and hours are convenient, but the extra time it takes once I am there is not worth it. I do not feel like my time is valued when I go here.
More than 1 year ago
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The team was very knowledgeable, and the doctor explained in details what I need to do
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The customer service was great and the services rendered were top-notch. I am pleased with my visit to this office.
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I waited a long time, but they did provide me with complimentary fluoride to make up for it. They are professional and it is a very clean office.
More than 1 year ago
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This dentist is nice enough, and she does good work. However, literally every time I have made an appointment someone has called me to reschedule because they didn't actually have the appointment. Today I was told they didn't have an appointmenton the day I had scheduled. This defeats the purpose of zocdoc. If you have time to burn, see this dentist.
Source: Zocdoc
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As a new patient to her practice, Dr. Ellis and her staff were professional, kind and through in her examination and cleaning of my teeth. I felt as though I had her full attention during my visit and was given sound advise for further care of my teeth.
Source: Zocdoc
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I went in for a cleaning. Dr. Ellis' staff was very professional and she was very thorough when cleaning my teeth. I decided to get additional dental work, and she explained everything to me clearly and made me feel comfortable with proceeding.
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She is professional and equally air.
More than 1 year ago
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My first appointment was shown as confirmed, but the office called me a few days in advance, and left me a message to call them back. I called them back and it turned out the appointment was "not confirmed" and theyscheduled over my appointment and I needed to reschedule. I rescheduled and went in. They used an electronic patient database on a tablet, which I had to had back to the desk three times due to different errors that came up. The appointment took about 1.5 hours total. I parked on the street because they don't validate the parking garage. I really liked Dr. Ellis, she did the full exam and cleaning. I would call to confirm your appointment after you schedule on zocdoc to make sure you really have that appointment.
More than 1 year ago
Source: Zocdoc
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The visit with Dr Ellis went great however the biggest complaint I had was the fact that I had to redo my paperwork twice and had a long wait before seeing the doctor and another long what to schedule follow upappointments. I would recommend family and friends but only if the wait time is addressed.
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The staff was friendly, and helpful, but the Doctor herself was cold, expedite and acted like she didn't care at all.
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Great dentist. Professional and with great bedside mannners.
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Great customer service and I felt as though she was concerned about my general well being instead of making the big bucks by telling me that I had no other choice but to have the tooth removed and have an implant. Definitely will go back and complete my treatment plan.
Source: Zocdoc
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I waited for a long period of time to only have a 20 minute cleaning. I'm use to getting atleast 1 hr cleaning with flouride! The doctor also took a panoramic xray even after I told her that i had just had one taken. Never going back!
Source: Zocdoc
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The staff were very friendly especially Naomi and Vanessa. The atmosphere was calming ut felt like I was going to a spa. Dr.Ellis was also very welcoming and friendly she explained everything clearly to me. Looking forward to my next appoinment!!!
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I wasn't long but she seemed to be understanding to my needs. I have a follow up this week. Her staff was very pleasant.
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I think she was very patient and a very good dentist.
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This was, by far, the best dentist I have worked with. The staff was courteous and professional and Ms. Ellis was fantastic. Highly recommend!
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Great dentist to visit, very nice office and nice staff.
Source: Zocdoc
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Crystal is a friendly, personable, and informative dentist. I would and do highly recommend her. Her front desk assistant is patient, soft spoke and mild mannered. The environment of the office is purely peaceful. From the decorations to themusic in the background very serene. They have a beverage section with tea and water. Lovely!! All in all, very great experience.
More than 1 year ago
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It was very pleasant, professional...Dr. Ellis is very friendly and personable..she explained everything that needed to be done so I could understand it.
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Dr Ellis is the first dentist that 1) had hours that were compatible with my schedule. There's no need to take the entire day off from work since she has evening hours; 2) gave me a dental cleaning that was fast,gentle and very thorough. 3) actually took the time to explain and answer my questions.
More than 1 year ago
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They scheduled me a follow up appointment. I told them that I had a doctors appointment and was unsure if I could make it. They scheduled anyway. When I called to reschedule I was told that I had to pay acancel fee. I thought they understood that there was a chance I would not be able to make it, then when I called I felt they just were not understanding after I had been upfront with them.
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More than 1 year ago
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More than 1 year ago
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More than 1 year ago
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More than 1 year ago
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