Dr. Nardos Ketsela, DDS

Dr. Nardos Ketsela, DDS

Dentist
405.7 mi · 4405 East West Hwy, Suite 208, Bethesda, MD 20814

At a glance

4.50 stars (119 reviews)
90% are satisfied with this provider ·
Accepts 38 insurances
Aetna, BlueCross BlueShield, Cigna, Delta Dental, Guardian, more+ ·
Works at Nardos Ketsela, DDS
Speaks English and Amharic
4.50
119 reviews
Bedside manner
4.6
Wait time
4.6

Recent reviews

I love Dr. Ketsela's office! She and Anya always remember everything about my family and make me feel so at home! They have been so helpful in preventative care too.
Verified patient
My visit was good. I would've preferred more direct details on the state of my teeth along with future preventions or solutions.
Verified patient

Office location

Nardos Ketsela, DDS
405.7 mi · 4405 East West Hwy, Suite 208, Bethesda, MD, 20814

Nardos Ketsela does not participate in Zocdoc to offer online booking at this time

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
Metlife
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
Delta Dental

Popular visit reasons

Bad breath/Halitosis
Bridge
Clear Aligners / Invisalign Consultation
Dental Cleaning
Dental Consultation
New Patient Dental Exam (Adult)
Retainer Checkup
Root Canal
Bad breath/Halitosis
Bridge
Clear Aligners / Invisalign Consultation
Dental Cleaning

More about Dr. Nardos Ketsela, DDS

Welcome to Bethesda Dental Studio where Dr. Nardos Ketsela is changing lives! Dr. Ketsela is a skilled and passionate doctor as it relates to her craft. Performing State of the Art Dentistry and a compassionate bed-side manner are what separate her from the rest. Dr. Ketsela received her Dental Degree from the prestigious New York University. After her matriculation at NYU, she continued her dental studies by completing a one-year general practice residency at the Veteran Affairs Medical Center in Brooklyn, New York. She is constantly updating her knowledge and skills by attending classes, seminars, and hands on training workshops in order to better serve her patients. In addition to selecting, highly trained staff that provides personable and knowledgeable service to her patients, Dr. Ketsela’s view of giving everyone specialized and advanced state of the art care is obvious the moment you walk through the door. When Dr. Ketsela is not changing lives in the office, she enjoys changing lives at home where she spends quality time with her husband and 2 sons. She also enjoys traveling, reading, and spending time with other friends and family. We invite you to place your dental care in the hands of a dentist that you can trust. Let Dr. Nardos Ketsela change your life at Bethesda Dental Studio. In order to keep our patients happy and the practice in order we have a 24 cancellation policy in effect. If the appointment is canceled within the 24 hour window a one time charge of $50 will be added to the account. Please take this into account when scheduling. Thank you and we look forward to helping you have the best smile!

Education & experience

Education

Dental School - New York University, Doctor of Dental Surgery
Brooklyn Veterans Affairs Hospital, Residency in General Practice

Practice

Nardos Ketsela, DDS

Background

Languages spoken

English
Amharic

Gender

Female

NPI number

#1053474437

Nardos Ketsela does not participate in Zocdoc to offer online booking at this time

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.50
Wait time
4.62
Bedside manner
4.63
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119 reviews
Most relevant
Free parking, friendly and attentive staff! This is a very nice place to get your teeth cleaned. Did I say free parking?
Verified patient
I took my two kids to see Dr Ketsela this morning. She was very warm, friendly and professional. I would recommend her.
Verified patient
Everyone was incredibly nice and made me feel comfortable, and I didn't feel bad about being nervous and twitchy.
I found Nados Ketsela and her staff very professional, polite, caring and the office spotlessly clean.
Verified patient
She was very friendly and so was her staff. The only downside was that it was a little chilly in the office.
Verified patient
My visits with Dr. Ketsela have been OK. No major qualms, but she seems a bit impatient and often rushed.
I had a great overall experience with the service. Thank you and will return for future appointments!
Dr. Ketsela is our family dentist for a long time. She is a wonderful person and dentist. Thank you.
Verified patient
Dr. Ketsela was very professional and her office staff was very nice. I would highly recommend her.
She is a good dentist, but not a good fit for anyone who has anxiety about dental procedures.
The entire office is very sweet. I had a wonderful experience with her and will be returning.
Verified patient
The doctor always takes great care with me and i trust her opinion and expertise.
Verified patient
Everybody were really kind with me. Thanks for helping me with my tooth issue. =)
Verified patient
She is a wonderful person and dentist I have been visited for more than 6 years.
Verified patient
Friendly personnel. Clean space. Was seen within 10 minutes of my arrival.
I love her! She makes you feel at ease. I recommend her highly.
Verified patient
Very professional service and environment. Highly recommend!
GREEDY ALWAYS TRYING TO UPSELL YOU ON FILLINGS YOU DONT NEED
Great office, friendly staff, good job, fast and easy!
Verified patient
I love Dr. Ketsela's office! She and Anya always remember everything about my family and make me feel so at home! They have been so helpful in preventative care too.
Verified patient
Dr. Ketsala is very friendly and so is her staff. She did two crowns on my teeth and I had to go back to get them shaved down. She always seemed rushed and my mouth was definitely in a lot of pain the several times I went (granted I don't floss as much as I should), but similarly to another patient commenting on zocdoc, my mouth was bleeding heavily and tears were rolling down my cheeks. This past appointment I arrived at 6:50am for 7am, and waited until 5 after, but no one was at the office.
My visit was good. I would've preferred more direct details on the state of my teeth along with future preventions or solutions.
Verified patient
A coworker recommended Dr. Ketsela to me -- having not seen a dentist in over a decade, I was terrified of trying to find a dentist who wouldn't make me feel guilty or try to sell me treatments way outside my financial capacity. I'm so grateful to have found Dr. Ketsela: she and her staff could not have been nicer or more sensitive to my needs, and my treatments (deep clean/scaling) were far less painful than I expected. I highly recommend her.
She's absolutely fantastic and her assistant is amazing too!! Actually everyone there are wonderful! Of course as a normal person I never like going to the dentist, but they're so great that I actually enjoy my time there. Dr Ketsela is really aware of your discomfort and makes sure she helps you to feel as little pain as possible! I am so happy I finally found a dentist I LOVE!! Totally recommend them!!
Verified patient
I can't possibly say enough nice things about Dr. Ketsela and Ania, her assistant. I haven't been to the dentist in far too long and I knew it was going to be rough - I was scared! Both of them kept me at ease, made sure I was as comfortable as possible, and took excellent care of me. I had to go two days in a row and scheduled my next appointment right away so I can stay on top of this. Thank you Dr. Ketela and Ania!!!
Verified patient
I use to dread going to the dentist, but Dr. Ketsela is very knowledgeable, gentle and kept me informed every step of the way. She is an excellent Dentist and provides complete information and options for the recommended service. I will highly recommend Dr. Ketsela.
Verified patient
I hadn't been to the dentist in years due to a horrible injury/recovery experience; Dr. Kestela was AMAZING and I felt completely comfortable. My fiancé already had his first appointment booked for next week!
Verified patient
It was great! She's an upbeat, caring doctor and a lovely person! She really took the time to listen to and learn about her patients as individuals.
Verified patient
I did not have a good experience with Dr. Ketsela. I went to her for an annual check up and then to have some cavities filled. After the filling appointment, I was experiencing a lot of pain in one of my teeth. I could not chew on the left side of my mouth without sharp pain in the tooth. I went back to see her and she told me that the filling just needed to be filed down because it was altering my bite. I went back to her office and had the tooth filed, but still experienced pain. I went to two other dentists to figure out what was wrong—apparently, she cracked my tooth during the filling process. I've had to have a root canal and crown on the tooth. In general, I found Dr. Ketsela to have a gruff bedside manner. She was not gentle. She did not explain what she was doing to me as she was doing it.
Dr. Nardos is very friendly and professional, and so is her staff. The only complaints I had were that I had to go back to get my fillings shaved down a second time, and she had two clients at once (the rooms are only separated by a shelf so there isn't much privacy).
Verified patient
I hadn't been to the dentist in forever due to a strong fear of them. Dr. Ketsela was amazing, as was her staff. In getting my work done, I was asked several time if I was comfortable or in pain. I was even offered a blanket because I was shivering due to nerves! Dr. Ketsela explained everything and was so pleasant and gentle. She also spent a lot of time getting one filling just right. I have no fear in going back to see her. That was my 3d appointment and I was seen right away for all 3 and the expected time for the work was spot-on.
Verified patient
This is my third visit to Dr. Ketsela. She is very competent, lovely manner when interacting with patients, and takes her time to understand my oral health background and needs. Highly recommend!
Verified patient
Dr Ketsela, and her excellent team, are caring, efficient, professional very responsive to a patient's needs, situation and goals.
Verified patient
Dr. Ketsela spent a lot of time with me going over my xrays and exam. She explained everything that she needed to do and throughout the procedure, both she and her assistant asked a few times if I was OK.
Verified patient
This was the worst dental office experience I've ever had. I've had multiple intensive dental procedures, including two oral surgeries, and yet I've never been afraid of dentists or been in pain during procedures or cleanings. Dr. Ketsela was really not gentle at all during my cleaning and I had tears in my eyes from it. She asked me three times if I flossed daily, which I honestly answered yes--like she didn't believe me, which was very off-putting. Even worse is that thee office staff is completely rude and incompetent--specifically Ms. Amanda Diaz. She clearly knows nothing about insurance billing and bungled my claim, which resulted in a bill sent to my home. I spoke with my insurance and they agreed that the dental office messed up. I spoke to Amanda Diaz on the phone and told her I was planning to pay the bill, though I wasn't happy about it. That day, she sent an incredibly unprofessional, threatening, and rude letter to my home, insinuating that I wasn't going to pay since it had been a whole five days since I had received it. Absolutely ridiculous, unprofessional, and unimpressive office and staff.
Dr. Ketsela is the most wonderful, professional and kind dentist that one could find. She goes above and beyond to care for you. Her staff is friendly and professional, as well.
Verified patient
Dr. Ketsela was great, she saw me right away and went over what she was going to do and took time to get to know me and hear any concerns I had. I highly recommend her.
Verified patient
She is amazing. I saw her for an initial consultation and then again for a few fillings, and she was so helpful, thorough, and professional for both visits. I just texted my husband that this was the "best dentist visit ever!" I would highly recommend Dr. Ketsela and her staff!
Verified patient
It was a disaster visit.She broke a file during the root canal and then recommended me to a specialist. Which ended up costing me again. It was not professional and looked like she was trying to not even unhappy about the erro and it seemed like it was my mistake rather than take responsibility, I am extremely disappointed.
Verified patient
Execalleant
Best dentist office around!!!
Verified patient
Thanks to complement the many.doctor / Nardos thanks thanks Nurse ..thanks Rsbashn......................................... ...................... Kamal
Verified patient
I was extremely pleased with the focus and intensity of Dr. Ketsela as she prepared me for two crowns. It was clear that she takes pride in doing the best job possible for her patients. I feel very happy with my decision to start seeing her as my new dentist.
Verified patient
I was referred to Dr. Ketsela by my orthodontist and am very happy to now have a new dentist. My first appointment went very pleasantly and have made followup appointments for the recommended dental work (crowns, 1 cavity). I felt like I could trust Dr. Ketsela to honestly assess what was needed and what could wait or not be attended to at all. Her receptionist was the most knowledgable and helpful of any office support staffer I have encountered. She knew all details of my insurance for the current and future visits and clearly explained my portion of the cost to me. Turns out she ran her husband's dental practice for years before joining Dr. Ketsela's team. I am very pleased with my experience.
Verified patient
DO NOT GO TO THIS DENTIST! I went for a routine cleaning and was told that I needed a deep cleaning. I told the dentist that I did not want to deep cleaning unless covered by my insurance company. I was assured that it would be covered and that I would have to pay a small amount. So I had he deep cleaning, paid my bill in full and left. Four years later I get a call from the office that I have a very significant outstanding bill. Whoa what?! I explained the situation to the office manager Jamie who said she understood that I would not have gotten a procedure that my insurance did not pay for and that she would submit an appeal to my insurance company. She calls back a few weeks later stating that the appeal was denied because it has been to long and that my account has been sent to collections. I explained to her again that it was not fair for me to have to pay for something that I was assured would be covered by my insurance I was hung up on...Please whatever you do save yourself the trouble and the money. Never in my life have I been to a doctor or dentist who tells me a procedure is covered by my insurance and then sends me a bill for the entire cost.
Verified patient
Excellent. She always makes me feel at ease.
What a wonderful office! I recently moved to the Bethesda area and I am so happy I found Dr. Ketsela! Finally a dentist that I am not scared or anxious to go to! Wonderful dentist and staff! A+++
Dr. Ketsela and her staff were very professional and the cleaning was quick and thorough. I will definitely come back here for future cleanings and dental work!
Verified patient
I waited about 20 minutes to be seen (the music in the waiting room was super loud, and there was a really strong smell of disinfectant). The assistant was a little clueless and made a few mistakes, but luckily Dr. Ketsela did the entire cleaning and exam herself. She was a bit rough and worked quickly (my mouth was sore the rest of the day). She was very thorough and my teeth feel very clean.
Very pleasant and professional.
Verified patient
Frequently asked questions

What practice does Dr. Nardos Ketsela work with?

Dr. Nardos Ketsela works with Nardos Ketsela, DDS.

Where is Dr. Nardos Ketsela's office located?

Dr. Nardos Ketsela's office is located at 4405 East West Hwy, Bethesda, MD 20814.

What are common reasons for patients to see Dr. Nardos Ketsela?

Dr. Nardos Ketsela frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, New Patient Dental Exam (Adult), and Root Canal. You can see other visit reasons for Dr. Nardos Ketsela on their profile.

What languages does Dr. Nardos Ketsela speak?

Dr. Nardos Ketsela speaks English and Amharic.

How do patients rate Dr. Nardos Ketsela in reviews?

119 patients have reviewed Dr. Nardos Ketsela. The overall rating for this doctor is 4.5/5. They have a 4.63/5 rating for bedside manner and a 4.62/5 rating for wait time. You can read individual reviews and ratings on their profile.

ZocdocChevy Chase, MD DentistsDr. Nardos Ketsela, DDS

Nardos Ketsela does not participate in Zocdoc to offer online booking at this time.