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Dr. Prachi Shah, DMD

Dentist

East Orange, NJ

Overall rating
4.5
Recent reviews
I had a great experience with Dr. Shah. She explained everything simply, probably better than any dentist I’ve ever beento. She was quick, efficient and very knowledgeable. I will definitely see her again.
I had a great experience with Dr. Shah. She explained everything simply, probably better than any dentist I’ve ever been to. She was quick, efficient and very knowledgeable. I willdefinitely see her again.
Naomi N. · March 24, 2019
Very profession and friendly. I was seen quick and the dentist and his assistant as well as the xray tech werethorough and professional. I would definitely go back!
Very profession and friendly. I was seen quick and the dentist and his assistant as well as the xray tech were thorough and professional. I would definitely go back!
Initials hidden · March 17, 2019

About Dr. Prachi Shah

My goal is to provide better care to patients at affordable prices during hours that suit them the best. To achieve high standards of service, we are open late and weekends, and provide dental care in an upscale spa like facility to calm patient’s anxiety and internet/game stations in the waiting room. My facility is equipped with the latest technology in dentistry to provide a comfortable dental treatment experience to my patients. https://www.youtube.com/watch?v=bfLKZeqvcVE&t=1s

In-network insurances

  • 1199SEIU
  • AIG
  • Advantica

Specialties

  • Dentist

Practice names

Education and training

  • Dental School - Rutgers, The State University of New Jersey, Doctor of Dental Medicine
  • Monmouth Medical Center (Residency)

Zocdoc awards

See you again

Languages spoken

  • English
  • Spanish
  • Hindi

Provider's gender

Female

NPI number

1942657911

Dr. Prachi Shah's office location

Academy Dental East Orange

134 Evergreen Place, Suite 101

East Orange, NJ 07018

Patient reviews for Dr. Prachi Shah

All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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I waited three hours for a checkup.
Less than 3 months ago
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great ambience, warm and welcoming staff and doctor explained my concerns very patiently
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I had a great experience with Dr. Shah. She explained everything simply, probably better than any dentist I’ve ever been to. She was quick, efficient and very knowledgeable. I will definitely see her again.
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Very profession and friendly. I was seen quick and the dentist and his assistant as well as the xray tech were thorough and professional. I would definitely go back!
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Dr. Prachi Shah is AMAZING! Everyone was amazing ! I was nervous at first but she helped me to be relaxed and more comfortable. DEFINITELY her to EVERYONE!
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My experience was okay here . I felt as though I was rushed so I wasn’t to satisfied with my visit.
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It was very good and pleasant.
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Thanks
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This was our first visit to Dr. Prachi Shah DMD. The office staff were very polite and explained to us about the initial check in procedures. We waited for a short time and was immediately called our name, The technicians werethere to assist us. Dr. Shah explained everything in details. She seems to us very professional and adept and her service was very outstanding. I DO recommend Dr. Prachi Shah to anyone looking for a Dentist.
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He did the best cleaning I have ever had
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Worst dentist I have ever been to! I was left waiting 1:40 minutes before I was seen by the doctor. After I expressed my dissatisfaction and frustration for waiting this long without acknowledgement, the staff and doctor showed no remorse. Thenthe doctor proceeded and clean my teeth, she was done in less than 10 minutes. She rushed through the cleaning as if she wanted to get rid of me. I was so disappointed and ready to get out of there that I did not even bother to mention anything. I was disgusted by their service, professionalism and I will need go back of recommend this office to anyone, not even my worse enemy.
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The visit was great. Very professional and not a long wait time.
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Service is good
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The wait time was pretty ridiculous but Dr. Shah was nice and apologetic once I was finally seen and told me why the wait was long. I’ve had cleanings before and by far this was probably the roughest. First time I’veseen so much blood come out as well how sore my mouth currently is. If I go back I’ll probably ask her to be a little gentler if anything I felt it was rough because she was rushing to get to other patients because it was backing up.
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nice facility and staff
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Just outstanding. Very informative and professional. Great staff and comfortable decor. Beautiful assistant as well ???
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Tried to get me to start two pretty major procedures on the spot without much of an explanation on my first visit. Very unprofessional, painful and rushed. Find another Dentist.
Less than 1 year ago
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The first time I went here, the wait time wasn't as bad. However I did wait in the waiting room, then got placed in a dental chair for another long wait, listening to another patient sing his little heart out ashe waited in his chair next to me. The dental assistant was sweet and helpful, answered my questions the best she could. Ms Shah however talks a lot, but fails to actually answer your questions. My second appt -- I called in, the girl at the front said she had an appointment available, so I left work early to get there. I waited well over an hour when I arrived, I caught an attitude and the girls at the front got nervous and put me in a chair. I wait another 10-15 minutes for the dentist to "finish up" with other patients. She finally comes over, looks in my mouth, just babbled about I have no clue what because I didn't even get a chance to address the reason for my last minute appointment, and before I know it she's telling me to schedule another appointment so she can actually work on me. She was more concerned with the fact that their office was closing in 20 minutes than she was with the fact that I confirmed an appointment for that afternoon, showed up on time, and was seen almost two hours later only to be told to come back. I told her that was unacceptable and her solution, get ready to laugh --- a prescription for Motrin! I never once told this woman I was in pain because I wasn't. From my previous appointment, I was supposed to be referred to another specialist by Ms Shah, so when I was leaving, I told them I don't want to schedule another appointment with them, I would just like my referral to the specialist. The girl at the front basically writes on a piece of paper "Dear Doctor, please check yada yada the issue. Thanks". Gives me no list of possible specialists to call as I was told I'd get. Nothing. She clearly had an attitude because I said I won't be returning to their office and that was her way of being spiteful. Some people don't belong in customer service and when they have a boss like Ms Shah who's full of it and will talk circles around you create issues you don't have for a bigger check from insurance but wont stay an extra 5 minutes to take care of you, it encourages the poor behavior. Long story short, consider another dental office.
Less than 1 year ago
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I had a great experience at this doctors office. Everyone is extremely pleasant
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Awesome staff I have a phobia of dentists and the young lady who cleaned me was just amazing made me laugh kept my mind away from the pain and just generally made me comfortable. Will be referring others
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very good experience, highly recommend visit Dr Shah at Academy Dental
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Dr Shah explained me the treatment very well. Staff is nice, facility looks great , new and modern.
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Great dentist !!! Services are always being pro longed in several appointments. Never had to wait to get fillings or approved for root canal from my insurance at my old dentist, false advertising. switched dentist because the said they offeredSaturday visit's only to be told once i switched that Saturday's are unavailable during summer season. Great dentist, but i work a lot and don't have a lot of patience to waste coming back and forth for appointments.
Less than 1 year ago
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She was terrible never helps the problems i have always sends me off to another place
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The office is warm and welcoming. Staff is professional and polite. My appointment was for 10:30 and I was in the chair at 10:30am.
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Professional and make you feel comfortable. The procedures were explained clearly and promptly completed. Will highly recommend Dr Prachi.
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AMAZING! The staff from the beginning were very welcoming and pleasant. The office blew my mind away with the cleanness and organization. As for the services, they made me feel so comfortable with my treatment plan and so gentle. Given thetime, they did not rush nor did they make me feel as if I was an inconvenience. I have issues with my jaw and Dr. Shah made sure if I needed a break during my cleaning I was ok to take one. Most amazing dentist I have ever been to!
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The receptionist was great. She even understood what it means to be patience with a deaf patient. That's the best part of my visit. But what ruined the visit were those who had to do the simple x-ray and CLEANING. I am sorry, but never going back again. Thank you.
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The staff was really nice and kind. Everyone was so professional and Dr. Shah was really understanding and nonjudgmental of my dental situation. I will be coming back ! :)
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Great dentist. Great atmosphere. Great assistance. Great all around.
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warm and welcoming staff and doctor. convenient and comfortable High end dental office !!
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Great dentist. Clean office. Professional staff.
More than 1 year ago
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Brautiful office, pleasant, professional and patient staff. Dr. Shah has excellent bed side manners
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She is AMAZING! I have major fear of dental work and she was really caring and reassuring. Office is clean and people at the desk are friendly!
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I love it! Definitely would recommend to others.
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I loved my appointment ! She was so patient and listened to me !
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This was such a great experience ! She was patient with me and made me feel comfortable! I found my new Dentist for sure !
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The dentist office was very nice and clean. Has multiple monitors to keep your attention away from the work. The Dr was very nice and patient. She explained what she was seeing and gave best recommendations from what she saw. Shewould also explain everything so you can clearly understand. Great experience!!
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Was great she talk to you and tell about your whatever questions you ask her so awesome
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Dr Prachi explained me the treatment in detail and was very accommodative with my schedule and preference. Very stylish office with warm and caring staff. Looking forward to my follow up visit.
More than 1 year ago
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Less than 6 months ago
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