Dr. Ashraf Elshafei, MD

Addiction Specialist

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Psychiatry Consultation
420 64th St, Brooklyn, NY, 11220
32-72 Steinway St., Fifth Floor, Astoria, NY, 11103

Qualifications and Experience

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Professional Statement

Dr. Elshafei is a is a psychiatrist, board certified in psychiatry, neurology and addiction medicine. He completed his medical training in Psychiatry at New York Medical College and currently serves as Assistant Professor of Psychiatry and as the Associate Director of Residency Training at New York Medical College. Dr. Elshafei is also Chief of The Addiction Medicine and Detoxification Unit at Metropolitan Hospital. Dr. Elshafei's practice also contains a complete Weight Loss Center and management program. He treats a wide variety of disorders but also specializes in heroine addiction treatment with suboxone,smoking cessation, weight loss management, dementia, as well as food addictions and eating disorders.

Zocdoc Awards

Verified Patient Reviews

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Love everyone here the girls are so sweet and dr ash is great!!!

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Love him!!!! He is a very knowledgable caring and overall great doctor. The best I have ever seen.

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This was my first visit with Dr Ashraf. My main advice is: BRING A BOOK and your phone charger. You will not be seen on time and your wait will not be less than 90 min. The waiting room however is furnished with comfy leather sofas. Dr Ashraf is very personable. He listened to all I had to say regarding needing my medication again and had no disagreements. He is quiet spoken and approachable.

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The doctor is very good, but he takes on way more patients then he can handle. He took me in 2 hours and 34 minutes after the time my appointment was secheduled for.

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Dr. Elshafei is great except for the wait time - but it's not so bad if you go in expecting those wait times. Be SURE to bring a book or something to do. Waits can get very long - 1-2 hours.

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Great doctor in all most every single way. Be prepared to wait for at least two hours. I signed in, told the front desk I was going to be back in an hour, and went and had dinner.

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I went in thinking the worst for myself but his bedside manner was really comforting. Looking forward to recovery.

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He's very attentive, listens to what you have to say, and actually cares but the wait time is still ridiculous. My appointment was scheduled for 8pm and saw him around 9:30. I've seen him one other time before this one; my wait time was about 3 hours and my appointment that time was at 6 so I definitely recommend booking an appointment with him at the latest time possible for minimal wait time.

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Excellent doctor

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Dr. Elshafei is great. He's quite a popular doctor because he's one of the very few doctors in the area that take insurance. Good luck finding other doctors. Make sure to come in prepared to wait - bring a book, something to do, etc. It's not so bad considering this is an in network doctor for many.

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Doctor was very polite, genuinely care about what I had to say, was very attentive but the wait time was ridiculous! My appointment was at 6:30 and I saw him at 9:40! He had patients waiting in the sitting area since 5 and they finally saw him at 8!

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He is a good listener, and comes across as very caring and invested in your growth. I've been seeing him since February. Bring a book because the wait is long. Next time I go I might check in go have a coffee and come back for my turn.

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Most likely won't be returning.

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The staff is nice but pretty much useless no one answers the phone and waiting time for appointment is always 3 hours minimum.

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He's a good therapist but the wait time is too long. It can be anywhere from 1-2 hours. I don't have that kind of time.

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Doctor is fine. He listens however, The wait time is insane. 2 hours plus

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Several people in the waiting room stated that they had appointmentsome at the same time I did. I got a sketchy vibe.

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I love the location but it takes too long to be seen for 10 minutes but he is great

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I have been a patient of "Dr" Elshafei for about 3 months and at first I highly recommended him, however, his employees are the MOST UNPROFESSIONAL PEOPLE I HAVE EVER MET IN MY LIFE. I am taking a controlled medication for ADD and after meeting with him, he called in my prescription to a neighborhood pharmacy as the system was down and couldn't send it electronically. I called the pharmacy on saturday and they never received the script, I called the Doctor's office and after a few tries finally got someone who told me that she will send it to my pharmacy. I called the pharmacy on Monday, they tell me they still did not received the script, after exactly 23 phone calls, I finally speak with a secretary and she tells me she will send the prescription over to the pharmacy. I call Tuesday night, the pharmacy still doesn't have it, I got into contact with a secretary and she tells me she has sent it to a different pharmacy and that she will resend it to my pharmacy, mind you this is a CONTROLLED SUBSTANCE and these illiterate secretaries are the ones forwarding the script instead of the doctor. My pharmacy then refused to fill my script as the script was filled by the other pharmacy, to make a long story short, I have been 5 days without my medication due to the doctor's and staffs' negligence. I will never see this man again as this is a very serious issue. I usually end up waiting 2 hours, paying copays every month so he can see me for 5 mins and"refill" my prescription. I rather never take this medication again then have to get it through this place.

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He is very good person and good experience

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SUCH A LONG WAIT TIME (almost 2 hours) and I was told this is just o par with course for this doctor. My prescription was also not available the next day and required extensive follow up.

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Dr. Ash is fantastic, very professional and kind. The reason I decided to stop going there was that, even though I always showed up on time or before my scheduled appointment, I was consistently made to wait 2+ hrs every single time I had an appointment there. I just couldn't justify needing to take an entire day for one appointment that usually only lasted about 15-20 mins.

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I literally wait more than 4 hours for my appointment even if I get there early the staff is great though

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I've been seeing Dr. Ashraf for several months. He's very knowledgeable and has great bedside manner, however, his administrative staff gets FOUR THUMBS down. I've become accustomed to the long wait-time, Dr. Ashraf is a busy guy. I can't become accustomed to the horrible customer service though. EVERY SINGLE TIME I come into this office, his administrative staff fails to send my medication in a timely matter. It shouldn't take 2-3 days of begging his staff to send my prescription to the pharmacy.

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The doctor is nice, but the appointment was very short. Consistently had to wait over two hours for the appointment only to be seen for less than 5 minutes. I've been there as late as 10pm at night. I've never seen anything like this.

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They over book appointment slots then fail to let you know you have to wait over two hours to be seen. Refuse to go here anymore

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On avg the wait time is 4-5 hours. The doctor is good. The only thing I dislike is seeing other patient going in earlier then others. Espically if they are Egyptian.

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Great doctor....wait time horrible... Be prepared to wait 1+ hrs

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Very Good Doc, the visit was ok, the only bad part was wait time. the office was in the basement, not very good cell service. And a none working wifi. i will continue working with this doc and recommend him.

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Very clam and understanding Psy, highly recommended, just the wait time is more than two hours.

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waited 3 and a half hours. last appointment I waited 4 hours.

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When I get to see Dr. Elshafei, it's great. Most of the time, however, I have to wait for more than an hour past my appointment time. This last time, I waited for three hours for the office to call in my prescription refill, after booking an appointment to do so (which was the previous office policy) and then found out after I arrived (45 minutes past my appointment time) that they now call all prescriptions in instead. I then waited another two hours for them to finally actually call it in and got my RX just as the pharmacy was closing. This was a totally unnecessary waste of time.

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Loved him. The wait time is ridiculous. I've been there twice + both times waited for over two hours.

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I highly recommend Dr. Ashraf, for his great knowledge and bedside manner

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My visit at Asharf Elshafei's office was rather unpleasant. When I got there the waiting room was crowded and messy, with tissues and paper all over the floor. My appointment was for 5pm but I wasn't seen by the doctor until around 6:15pm. When I was with the Doctor he asked me a few questions, jotted my answers down, and perscribed me with something, sending me on my way. My visit with him was less than five minutes, which I don't feel was an adequate amount of time to evaluate someone on their first visit. I won't be seeing this doctor again.

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Dr. Elshafei is a very caring dr. Who listens intently to his patients.

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Dr. Elshafei was very professional and knowledgeable about what his patients go through. I feel very comfortable with him because he cares about my well being.

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Awesome

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Dr. Elshafei will not return calls to the pharmacist. I had to wait over a week before he or his office called back the pharmacist, meanwhile, I was languishing without anti-depressant medicine. He's lucky I didn't harm myself, although I truly don't believe he would care. Stay away from this doctor.

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When I arrived they affirmed my appointment. Later the office staff, Eman said that I do not have an appointment......Eman later said that I have an appointment, but 4:30 PM at ZocDoc translates to 7:00 PM at Dr. Ashraf's!! After more than five hours of wait the Doctor saw me!!!! I could not understand why 4:30 at ZocDoc means 7 at Dr. Ash.