Dr. Ashraf Elshafei, MD

Addiction Specialist

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Psychiatry Consultation
420 64th St, Brooklyn, NY, 11220
32-72 Steinway St., Fifth Floor, Astoria, NY, 11103

Qualifications and Experience

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Professional Statement

Dr. Elshafei is a is a psychiatrist, board certified in psychiatry, neurology and addiction medicine. He completed his medical training in Psychiatry at New York Medical College and currently serves as Assistant Professor of Psychiatry and as the Associate Director of Residency Training at New York Medical College. Dr. Elshafei is also Chief of The Addiction Medicine and Detoxification Unit at Metropolitan Hospital. Dr. Elshafei's practice also contains a complete Weight Loss Center and management program. He treats a wide variety of disorders but also specializes in heroine addiction treatment with suboxone,smoking cessation, weight loss management, dementia, as well as food addictions and eating disorders.

Zocdoc Awards

Verified Patient Reviews

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Had a 8PM appointment, in which I checked in at 7:30PM and asked to be called when my turn came. Ended up dropping by at 11 PM and being seen at 11:30PM. At that point, the doctor seemed a bit tired and we had a relatively quick appointment. He was friendly though. The waiting room is full of frustrated people waiting for their appointments.

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excellent, always is like a friend for me, also the lady that attended the patient is very nice!

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Great. But the lines were absurd. Lots of patients!

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I was prepared for the wait time, but it really wasn't too bad. My last appointment I was seen 30 minutes early. I like the doctor, it was my first time seeing a Psychiatrist and it was a pleasant experience

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Love Dr.Ashraf he's the best!

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I honestly have no idea what to think about the doctor. By the time I finally got to see him, I was so exhausted, all I wanted was to get my medication prescription and leave. He asked a few more-general questions, gave me my prescription, and that's it. I had an evening appointment (after working all day, mind you), but wasn't seen until 3 hours after my appointment!! Appointment times don't mean anything to them: it is still first-come, first-served. Some of the other patients waiting that I spoke with had appointments after mine and were seen before me because they signed in earlier. Also, the receptionists kept saying 'x' number of people were before me, but that 'x' number didn't include the people that they let in between appointments who "just" wanted to ask a "quick" question. And when confronted about this inconsistency, they moved me up the queue to try to appease me. Unless you have no other options, I wouldn't recommend wasting your time here, because they clearly don't value your time.

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Bring a book

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Great Doctor. Helpful and listens no rushing you out the door. Just be prepared for a one to two hour wait time. Hence he doesn't rush people.

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Dr. Ash is an amazing psychiatrist. Not only does he listen to your problems but also gives personal advice on how to manage the problem and if medication is needed he prescribes it and explains how it works. Yes the wait time is pretty long but it is completely worth it.

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I'm literally still in the office waiting to be seen. Came at 7:00pm. It's 9:05pm. If you have any sort of schedule in your life be prepared for it to be unabashedly disrespected.

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The wait is ridiculous, however, he is a great doctor with great bedside manner. I've learned to check in and then go to dinner or the gym and come back. He doesn't spend a lot of time with you but i never feel rushed. His office is bad with responding. I asked for paperwork to be filled out and a month later, i quit but only b/c i was able to do without it.

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Very quick appointment but willing to prescribe the medications I need without a lot of hassle. It was a good thing I knew what I needed beforehand.

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I have been a patient of Dr. Ashraf for almost 3 years now and I am very happy,satisfied and always walk out of there knowing I got somewhere with my appointment. Usually psychiatrists just write your script and you leave , HE actually listens to me vent and talks to me about my issues even though he has other patients waiting. The only problem is which is normal is the waiting time. If you book an appointment , you know your going to be waiting about 1 or 2 past your time but personally he is worth it.

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He's the best doctor!!

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ive never felt so comfortable at a doctors before.so professional and welcoming staff...very grateful to find him so close to home. highly recommended!

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Great doctor. Very patient and insightful.

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Waste of time u can. Clearly see he only give certain ppl certain things. Never saw a doctors office have pharmacy deliver the patient meds to them at office. After about a 2 hour wait I was told by doctor he can't do anything for me

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Doctor Ashraf was amazing. I highly recommend him.

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This guy is great. Really makes you feel like he's listening to your concerns and takes the time to explain why he's prescribing what he's prescribing. Very rarely do I feel so at ease around a doctor, and I never feel like he's rushing me out. These are really important things for any MD, but especially a psychiatrist—to make you feel listened to and understood. HOWEVER, there will always be a long wait at this office. I think Dr. El Shafei does his best to help as many people as he can, which means his office is open late and is always packed. If you come prepared with a book and some headphones, I really do think the quality of care is worth it.

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Make sure to take a book, or a laptop to watch a movie while waiting. Or go run some errands the staff is nice enough to give you a call when one is ahead of you. Because he's one of the best, the wait time is anywhere from 30 minutes to 3 hours. Mentally be prepared for the wait, but overall he's an amazing doctor and takes his time in evaluating patients and listens to all their concerns. Very worth it!

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Great doctor. Terrible wait times.

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As everyone has mentioned he's a very good psychiatrist, he listens to what concerns you and evaluates you based on your symptoms. When he prescribes medication, he explains the side effects and the outcome. That explains the wait time because he's very dedicated towards every patient. Highly recommend him. For the wait time issue, I suggest you bring a book, or laptop to watch a movie, or go out and run some errands, they'll give you a call when there's one patient ahead of you. He's the best psychiatrist, that's why he has so many patients. Highly recommend him.

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Worst practice to take your child/teen if they are in need of real therapy. Dr. Elshafei recommended my teenager to begin therapy with Laura. After an incident at school, we followed Laura's instructions to apply for temporary home schooling. It was a nightmare to get the practice to return the forms, but even worse for the home schooling psychiatrist to speak with Dr. Elshafei. They did not want to talk with Laura as she does not even have a license! Laura dismissed us and said Dr. Elshafei will never talk with them, they would have to talk to her and since they will not- good luck! It was disappointing as my son enjoyed her sessions and he had trusted her. She wasted two months of a school year for my son doing nothing at home while we waited for the application to be processed. He is now back at school and we are back at square one. It is vey irresponsible of Dr. Elshafei to allow this to happen at his practice. I highly recommend going elsewhere!

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The office is always packed with people who are double booked for appointments. The wait is well over an hour past your scheduled appointment time.

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Wait time is insane if you actually sit there and wait. Sign-in and go for a walk.. They'll call you when there's one pt left...

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He's great person

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You will wait when you come to the doctor. BUT, it's worth it if you're looking for a competent psychiatrist who takes insurance and makes new patients wait 6 months for their first appointment. Bring a book or make some phone calls, as long as you know what's coming. Expect to wait anywhere from 45 minutes to an hour and a half. Dr. El-Shafei was a good listener and was very patient with me as I explained my symptoms. He didn't mind justifying why he was prescribing what he prescribed, although some other doctors do take issue with a contrarian patient. I left his office feeling like I'd been heard out and that the Dr. had designed an effective plan of action moving forward.

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I'm seeing Dr. Elshafei after trying out many psychiatrists on my health plan. I've only had one doctor in the past that I felt truly was knowledgeable, considerate, and willing to work with me - until I met Dr. Elshafei. I have been seeing Dr. Elshafei for almost a year now and can comfortably recommend his office to anyone. I feel like my concerns are heard and that the doctor knows how to create viable, individualized plans for his patients. The only recommendation I would make to improve the experience is being more mindful about appointments. Sitting for 2-3 hours after your appointment time is very difficult.

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Best doctor

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He's the best n worth the wait

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The wait time was pretty long- I waited about 40 minutes to be seen. However, Dr. El-Shafei seemed very knowledgable and was pretty attentive. He didn't dismiss any of my questions or concerns. The staff seemed nice and professional.

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Excellent doctor, very friendly and good listener

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The trick is to check in and leave. I would never imagine sitting there for 3 hours as I have in the past. Be forewarned!

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Couldn't have possibly been a more positive experience. Dr. Elshafei is an exemplary physician with profound psychiatric knowledge. His bedside manner conveyed an extraordinary sense of kindness and empathy. A true credit to the medical profession!

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He listens, he helped me with my work stuff!! His a good doc!

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Check in was a breeze. Compassionate care.

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Doctor was good! Long wait, worth the visit.

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Great doctor but the wait is terrible

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Very professional, friendly, prescription was filled immediately. Very happy I made the appointment

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