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Dr. Cherry Ostrager, DO

Family Physician, Primary Care Doctor

Professional statement

*** PLEASE NOTE:TO ALL ALLERGY SUFFERERS, WE NOW OFFER ALLERGY TESTING,EVALUATION AND TREATMENT IN OUR OFFICE.ALLERGY TESTING DONE IN AS LITTLE AS 15 MINUTES,RECEIVE SAME DAY ALLERGY TEST RESULTS AND TREATMENT OPTIONS DISCUSSED.CHECK OUT OUR WEBSITE AT WWW.MIDTOWNEASTFAMILYMEDICINE.COM Welcome to MIDTOWN EAST FAMILY MEDICINE PLLC! a state of the art, brand new luxurious office in MIDTOWN MANHATTAN EAST.! We now offer our new patient forms on ZOCDOC. Dr. Cherry Ostrager is a caring and compassionate family medicine and primary care doctor in New York, NY. She is affiliated with multiple hospitals in MANHATAN, including Lenox Hill Hospital and Mount Sinai Beth Israel Medical Center. Dr. Ostrager received her medical degree from Kansas City University of Medicine and Biosciences and has been in practice for 22 years. Dr. Ostrager is the founder of Midtown East Family Medicine PLLC and is Board Certified In Family Medicine This Premier Practice involves the diagnosis, treatment, and management of various patient populations of all age groups in a primary care/family practice, continuity of care setting, performed in a comphrehensive,caring and compassionate manner.No shows or cancellations not done within 24 hours of appointment, There will be a A $ 50.00 fee..

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Specialties

  • Family Physician
  • Primary Care Doctor

Practice names

Board certifications

  • American Osteopathic Board of Family Physicians

Education and training

  • Maimonides Medical Center (Internship)
  • Medical School - Kansas City University of Medicine and Biosciences, Doctor of Osteopathic Medicine
  • Southside Hospital, Internship in Family Medicine
  • St. Barnabas Hospital (Residency)

Professional memberships

  • American Academy of Family Physicians
  • American Osteopathic Association

Zocdoc awards

See you again
Rapid registration
Speedy response
Scheduling hero

Languages spoken

  • English
  • Spanish

Provider's gender

Female

NPI number

1629157805

Office locations

MIDTOWN EAST FAMILY MEDICINE PLLC

115 East 57th St, Suite 1460

New York, NY 10022

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Had a great experience. I came in as a new patient to Dr. Orstrager feeling a lot of pain and looking for immediate help and she got me in right away. She took all the time needed to gather all theright information and make sure she was able to properly help me. After determining I would have to see a specialist right away, she gave me a great referral and got me an appointment with the other doctor immediately. Thank you so much!
Less than 1 month ago
Source: Zocdoc
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Dr. Cherry is always very accommodating and thorough on my visits. She is always happy to answer any questions, and provide helpful referrals. She is a great primary care doctor and her allergy screenings are great!
Source: Zocdoc
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Cherry was very friendly and made me feel comfortable. She was thorough in her work and made sure to answer all of my questions. It was nice to have such a positive interaction with a doctor.
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Pleasant, experienced and very thorough. A professional that I happily recommend.
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One of the best doctors I have met in the city. Finally a thorough caring doctor that checks for the cause of the problem. Very knowledgeable and also does allergy tests.
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Talented osteopathic therapist who really goes that extra mile for her patients. I highly recommend Dr. Ostrager for anyone looking for osteopath treatment.
Source: Zocdoc
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Dr. Ostrager is the best! She took her time to check everything. Very informational. She was such a nice doctor! I am going back again to her!
Source: Zocdoc
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As most other reviews have indicated, Dr Ostrager is flighty. She forgot the names of tests, the reasons for them, and medicines during our visit. The entire time her phone kept going off for texts or emails. She tries to forceyou to spend more time at her office to do an allergy test. I told her I had one done previously and she tried to convince me throughout the visit. The office doesn’t have an admin and it looks like she handles her own billing. There are documents stacked all over her waiting room, likely with PI included. She moves so slowly and is extremely flighty - the visit was at 8am and I didn’t leave until 9:40. Mostly because she has you fill out tons of paperwork revolving around allergy and allergy testing.
Less than 3 months ago
Source: Zocdoc
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Probably one of the worst experiences I had with a health care professional. As soon as I walked in the door, the first thing out of Dr. Cherry's mouth was "it's going to be a long wait". No hello or formalgreeting. I had to wait almost two hours to be seen. She was scattered brained and didn't seem like she knew how to manage the clients in the office. She kept saying how cute me and another black girl were and also petted me on the head. When she was examining me she kept asking me the same questions over and over. She must asked if I was pregnant three times. She told me I needed to have some test done but didn't offer me any further information besides head downstairs to the lab. I asked what the lab was going to do or how long it was going to take and she did not have clue.
Less than 3 months ago
Source: Zocdoc
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She had a terrible attitude and spent the majority of the warm up not knowing her own software and answering calls on both her personal phone and on her business phone because she had no secretary or nurse to help her.Very bad attitude, another patient came in and needed to leave due to a personal emergency, and when she returned to the examination room she began to talk bad about that other patient by stating her appointment should be “more important than any family emergency”. Messy attire and appearance, the other patient probably ran when she saw her! I wish I would’ve. I wasn’t able to make my follow up appointment and she left a very dry message stating that I owe her a $25 no show fee although that’s stated no where in her office. Avoid! Very unprofessional.
Source: Zocdoc
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She was very personable and thoughtful and explained every thing. She was really good!!!
Source: Zocdoc
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I received a ton of bills post the visit, I wouldn’t recommended this doctor
Less than 3 months ago
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My visit with this doctor was awful. When I arrived I was waiting in the hallway for almost an hr. She has no receptionist. And she rushes through the job. I called and left a ton of messages for paperwork tobe done by her and it WEEKS to get a reply back and get the paperwork I needed. She's all over the place and discombobulated. I do NOT recommend going to this doctor.
Source: Zocdoc
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She was very informative! Great Doctor! :)
Source: Zocdoc
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Dr. Cherry is so patient, gives you a lot of attention, is a great listener. I felt cared for. She is great!
Source: Zocdoc
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Absolutely horrible. Had to book an appointment for a physical, and she was nasty upon learning that I had a physical booked. I was a new patient, and she made me wait 1.5 hours, telling me that she "had her ownpatients to take care of first". I'm in the healthcare field, and I watched her not clean her stethoscope or the equipment in the room, and not wash her hands between patient visits. She was very unprofessional, and huffed at me the entire time I was in her office, blatantly annoyed by my appointment. Nobody should be made to feel like an inconvenience at a medical visit.
Source: Zocdoc
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She is very thorough and did tests I’ve never had done. She took the time to get everything and that’s appreciated
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Amazing care loved this dr so much !!!!
Source: Zocdoc
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She took the time and answered every question I had plus road down all the details of my diet and symptoms so that she can assist me in the best way possible. I will probably continue to see her since thatis pretty rare to have someone who thinks the time that she had.
Source: Zocdoc
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The doctor does not have any staff at her office, does everything by herself, all the time she was finding out only the details of the insurance, she did not make a diagnosis, did not help, did not do the tests,and said that because the insurance does not pay her, I have to pay her by myself....
Less than 6 months ago
Source: Zocdoc
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She was very thorough and attentive. She made sure to check even the smallest detail and went through my results with me which was very helpful!
Source: Zocdoc
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Dr Cherry is amazing. I have been to over 10 different physicians trying to find a good one and I immediately felt at ease when I walked into her office. She is extremely attentive, kind, responsive and went the extra mileto get me a quick MRI and a great referral to a specialist for my knee. I would highly recommend coming to Dr Ostragers office and I am thrilled to have found a perfect primary care physician. I would give 10 stars if I could.
Source: Zocdoc
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It's been months and I'm still disturbed by my experience with Cherry Ostrager. I booked an appointment with her last minute to have a cold sore addressed. Upon arriving, Dr. Ostrager was scattered, dismissive (even though I showed up on time),and rather frantic. She kept apologizing to another patient sitting in the waiting room who seemed to have been waiting a long time. We went to her office where she proceeded to draw blood. She couldn't get the needle into my arm (despite me having pretty pronounced veins) and got super frustrated, which stressed me out. Then she drew blood, and determined it wasn't enough. Then she had to draw blood from my OTHER arm, and in doing that, allowed the needle to fall out of my arm - blood went all over my arm and the surface I was sitting on. She didn't apologize and handed me a dry paper towel. She wrote up a bunch of notes on me and then her computer froze, and apparently she lost them all. Then she jotted down notes on a random piece of paper, undoubtedly missing some detail. Was definitely questioning her credentials by this point, and proceeded to Google her when I got home. Found some really disturbingly similar accounts. Beware of this woman.
Source: Zocdoc
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Dr. Cherry is awful! Worst experience ever. She couldn't stop offering her vaccines and alergie treatments and basically forced me into a pregnancy test for no reason. She paid very little attention to the reason I was there and was rushingme into getting another appointment and coming back for a physical.
Source: Zocdoc
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I visited Dr. Cherry Ostrager's office a total of three times. The first 2 times I visited for an 8am appointment and she didn't show up for nearly an hour and said she didn't have a secretary so didn't know Ischeduled the appointment. The third time I visited, she didn't remember who I was or what my name was. She's not professional and does not make you feel like you're in good hands.
Source: Zocdoc
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Dr. Ostrager is so friendly and makes you feel comfortable and is thorough.
Source: Zocdoc
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I came in for a simple cough and she insisted on a full physical. I did the physical which included a million of tests. At the end of the 2 hour appointment she almost dismissed me after I again reminded herthat what I really needed was something for my cough to which she replied "oh yeah" I was supposed to go in for my results which should honestly be done by phone but I cancelled. She didn't even send my prescriptions to my pharmacy like she said she would and I left her a voicemail asking her about this but she never followed up with me and I ended up never getting my medicine. She wants to charge me for cancellation but I refuse to pay considering she never got back to me about anything. Very strange woman and I can tell she only cared about racking up as much on my insurance.
Less than 1 year ago
Source: Zocdoc
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She doesn’t have a receptionist so is always running around the office like crazy. She also constantly pushes unnecessary procedures so she can charge the insurance company. After she sent my rx to the wrong pharmacy even when I checked withher multiple times, I canceled my follow up and was charged a cancelation fee.
Less than 1 year ago
Source: Zocdoc
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She’s basically a con artist. She asks you to sign a grainy paper, and when you ask questions she dismisses them. I found out later that she checks off procedures afterwards on the grainy paper and charges your insurance. She’s notvery knowledgeable. She sends you to do lab tests of multiple things and when the results come back she refers you to others because she can’t explain it well. Also she is all over the place, she will ask you for your name numerous times. To top it all off she gave me someone else’s portal information, talk about HIPPA violation. I would recommend Dr. Cherry. I wish I had done my research prior to visiting her.
Source: Zocdoc
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She's great!
Source: Zocdoc
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She always seemed frazzled when I'd visit the office ... probably because she didn't have a receptionist at the time. Though she was nice and thorough when we were 1:1, the business transaction bits of the visits were less than smooth.I incurred out of pocket lab fees due to miscommunication on her end / she misfiled a claim. Though she tried to rectify it, the lab/insurance wouldn't recognize it at that point. Hope she's gotten help around the office since my last visit.
Less than 1 year ago
Source: Zocdoc
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She was very thorough and we went over everything I wanted to talk about and then some. Definitely satisfied with the experience.
Source: Zocdoc
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I went to see Dr. Ostrager on my lunch break. She took 30 mins to see me. Fine, not a problem. She seemed to be all over the place and didn't make me feel very confident. She asked me 6 timesif I was pregnant. She sent me for an X-ray and then scheduled a follow-up appointment at 8am. I went to the follow up and the office was locked and dark. I waited for 15-20 mins. The doorman asked me if I was the same person that this happened to last week. At 8:25 the doctor called to tell me that her time is valuable and that she was only 25 mins late and will still be charging me a no show fee. My time is valuable as well and I will be disputing the charge. Good thing I thought to take a picture of the closed office at the time.
Source: Zocdoc
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She doesn't have a receptionist and doesnt know how to do the paperwork herself. When people walked in for their appointments, she looked at me, confused as if she had no idea they were coming in that day. She went sofar as to question the patient if they had an appointment that day. Overall, shes very disorganized and didnt seem to be very knowledgeable about the process of dealing with a new patient. Her way of doing paperwork is very archaic and she's clueless when it comes to ZocDoc so don't try to view your results online. She was also 10 mins late to the office and I was her first appointment that morning. Stood outside waiting because no one else was in the office before her.
Less than 1 year ago
Source: Zocdoc
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Dr Ostrager mainly works on neck & back pains and was not able to do anything for what I had. Very nice otherwise
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Great Doctor, I will keep visiting
Less than 1 year ago
Source: Zocdoc
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I felt she was asking me questions just to ask questions, then would write down whatever she felt was a satisfactory answer. For example when she asked about my alcohol intake she "smudged" the average number of drinks I consumed andwrote I didn't start drinking until I was 21 "to keep it legal" even though I told her I had began drinking before than. As my doctor she should be more concerned with me telling the truth. Glossed over my test results, forced me to come back in and receive more tests. Overall didn't feel comfortable or trust her opinion and will not be going back
Source: Zocdoc
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I went to Dr. Ostrager for osteopathic manipulation, I had pain in my lower back and wanted my spine realigned. She was polite and professional. She did inform me that this was not her specialty but she knew how to doit. I felt a bit uneasy but went ahead. She did a great job! I feel sore but better already.
Source: Zocdoc
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I've never had a worse experience with a doctor. I walked in to the office that was filled with papers and clutter everywhere. Dr. Ostrager left a patient to tell me to sit down...and wait...and wait. I went in for asimple physical and she hooked me up to numerous machines. She asked the same questions over and over again. When I went to leave I had four prescriptions in hand that she had written for various issues (none of which I had, nor even asked for) and told me to get my results I would have to come in for another visit! I ended up getting a huge bill from insurance for all the 'additional tests' and still have yet to find out my results. Horrible experience overall.
Less than 1 year ago
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Dr. Ostranger is super thorough and makes sure that she addresses all your problems. She's knowledgeable and extremely easy to talk to. I would recommend her to anyone looking for a general doctor!
Less than 1 year ago
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I went for an annual physical exam. Was perfect.
Source: Zocdoc
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I had a great visit with Dr. Ostrager! I went in for an annual physical and then had a couple of questions regarding another issue. She was very attentive and knowledgeable. The wait was only because her receptionist was out lastminute so she was manning the office herself. She even referred me to a specialist immediately who had an office on a different floor. I truly appreciated how caring she is. Dr. Ostrager is a wonderful doctor and I highly recommend her!
Source: Zocdoc
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It was just a very off visit. I felt that she lacked a filter. I was very uncomfortable.
Less than 1 year ago
Source: Zocdoc
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Dr. Ostranger is personable and professional. She has been very accommodating about seeing me on short notice or working around my schedule. I feel like I get the personal attention that I need and that no stone is left unturned afterour visits. I called her on a Saturday and asked her if she could see me same day and she fit me in under 2 hours! Happy I have a Dr. in New York I feel I can trust.
Source: Zocdoc
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Very nice and tested me for multiple issues.
Source: Zocdoc
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The visit was a bit strange. I waited over an hr past my appt to be seen for my physical. She kept asking the same questions over and over. Some questions she would answer them before I did "oh you probablydon't have that right?". She didn't seem to know where to go next was so out of focus and all over the place. She is discussing personal matters during her visit (about not having a receptionist which seems like she never has one). Sent me for testing which was a waste of time. When results came back she didn't explain all of the results to me. Thank God I was give a copy though because i was scheduled to see my GYN next and I happen to show her the results from Dr. Ostrager. Turned out I had a UTI she never told me about. My GYN was thankfully able to prescribe meds for me. Over all a very weird experience. Will not be coming back.
Source: Zocdoc
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No bedside manner (didn't wash hands before and after exam!) Long wait time despite having an appointment, and having filled in the paperworks prior i had to start all over again. Very alarming doctor an unpleasant - i will never go again
Source: Zocdoc
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She is very thorough and she is a one woman show currently. Her first name is Cherry, what's not to love!
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I thought she was personable and kind
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Dr Ostrager was great. Genuinely interested in helping find solutions to an ailment, and willing to take as much time as required rather than rushing through the appointment
More than 1 year ago
Source: Zocdoc
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