What patients are saying
Overall rating
4.83
Average wait time
4.82
Bedside manner
4.87
“Exceptional listening skills. Affable and clearly cared about my well-being.
All staff were energetic and diligent; which is especially impressive considering it was the end of the day.
Explored solutions for a unorthodox set of symptoms and referred me to the right people.
All members of staff are fantastic, will definitely return. ”
Jordan M.Less than 3 months ago
“I had a great experience! The staff was super friendly and Dr. Chen was wonderful- he is a great listener and very knowledgeable! ”
Initials hiddenMarch 16, 2026
About Dr. Jonathan Chen
If you need to cancel your appointment within 24 hours of the scheduled time, please call the office.
***If you have tested positive for Covid-19 or are experiencing any Covid-19 like symptoms, please schedule all appointments virtually to reduce the spread of the virus.***
New appointments for refills of any controlled medications for medical conditions such as ADD/ADHD, anxiety, and insomnia must be made as an in-person visit, along with the provision of any supporting documentation, including previous medical records or prescriptions. This provider does not prescribe any narcotic pain medications but can make a referral to an appropriate specialist if clinically warranted.
A family physician and primary care doctor, Dr. Jonathan Chen, is currently employed at Mount Sinai Doctors in New York. Affiliated with the Mount Sinai Hospital and Mount Sinai Beth Israel, he treats various illnesses and sees patients for general consultation, new patient visits, and physical exams.
Dr. Chen earned his medical degree from the New York Institute of Technology, New York College of Osteopathic Medicine. He completed his residency in family medicine at New York University Elaine A. and Kenneth G. Langone Medical Center.
Certified by the American Board of Family Medicine, Dr. Chen guides his patients in making the best healthcare decisions possible by providing ample information regarding their conditions and illnesses.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Office location
Dr. Jonathan Chen, DO also offers online video visits for patients
Education and background
Practice names
Hospital affiliations
- The Mount Sinai Hospital
- Mount Sinai Beth Israel
Board certifications
- American Board of Family Medicine
Education and training
- Medical School - New York Institute of Technology, New York College of Osteopathic Medicine, Doctor of Osteopathic Medicine
- New York University Elaine A. and Kenneth G. Langone Medical Center, Residency in Family Medicine
Languages spoken
- English
Provider's gender
Male
NPI number
1770075913
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.82
Bedside manner
4.87
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
751 reviews
Most relevant
I truly hate to travel to Manhattan but Dr. Chen is fantastic so I may just bite the bullet and make him my PCP.
November 19, 2024Christine B.Verified patientVideo visit
Doctor Chen is very friendly, professional and nice. The stuff there are all very kind and easy to communicate.
November 4, 2024Xiaolei C.Verified patient
I can’t say enough good things about Dr. Chen— friendly, understanding, empathic, efficient, professional. Highly recommend!
August 16, 2023Helga B.Verified patient
He was great and professional we had some audio difficulties and he made sure to accommodate for it and gave me a phone call
January 25, 2022Andres A.Verified patientVideo visit
Extremely kind doctor; really listens to you to diagnose your problem and think of possible solutions. Highly recommended!
April 18, 2022Kimberly W.Verified patient
Patient, thorough doctor with an amazing assistant. Hopefully he is my primary care physician for years to come.
October 23, 2023Anthony M.Verified patient
Great appointment! Didn’t feel at all rushed and he provided some practical advice and next steps.
November 2, 2024Initials hiddenVideo visit
Doctor and staff were incredibly friendly. Office was clean and modern. Awesome experience as far as doctors visits go!
May 10, 2022Caitlin D.Verified patient
Dr. Jonathen Chen was very professional and efficient. I will definitely go to him if I have any medical questions.
March 6, 2023Initials hidden
It was a wonderful experience and the staff was kind.
March 12, 2026Omar D.Verified patient
The appointment did not occur - the contact number for his office doesn’t contact his office
December 12, 2024Scott G.Verified patientVideo visit
excellent D.O. sense of humor, empathy, good listener, easy-going and friendly. great supporting staff as well.
July 13, 2022Matthew F.Verified patient
Great doctor and well run office. Dr Chen is personable, thorough and a good communicator.
October 10, 2024Initials hidden
I came for annual physical. The communication with Doctor Chen was good! Overall experience good and quick.
January 26, 2022Shuang Y.Verified patient
Dr. Chen is a pro, great for young adults looking for a new primary care doctor in Gramercy/EV/Kips Bay.
June 7, 2022Zach F.Verified patient
Dr. Chen was a great communicator and listener. Overall a great experience. Would recommend!
January 11, 2023Brian L.Verified patient
Dr. Chen is amazing! He's great at his job and is super attentive to your needs. Highly recommend
February 7, 2022Derrick F.Verified patient
Excellent time was fast and I was called to be assisted with online
September 12, 2024Mariluz G.Verified patientVideo visit
Very convenient place to go, the staff are very helpful and friendly, quick and easy
September 7, 2022Anani B.Verified patient
Dr. Chen was very personable and kind, and he thoroughly answered all my questions.
September 12, 2022Jacob E.Verified patient
I needed a new primary care doctor - was great!
Definitely recommend !
January 30, 2024Alexa K.Verified patient
Nice, compassionate, inquisitive doctor. Friendly, involved staff. Clean facility.
August 24, 2022Graham N.Verified patient
Dr. Chen was very easy to talk to and understanding about my concerns.
March 21, 2024Ly L.Verified patientVideo visit
My Appointment was virtual and It was great short, short sweat and to the point.
June 11, 2022Jose F.Verified patientVideo visit
Amazing doctor, so friendly and really listened. Highly recommend
April 13, 2024Initials hidden
Waited about 15-20 mins but didn’t feel rushed. Very friendly
July 18, 2024Emily M.Verified patientVideo visit
Very friendly staff! Dr. Chen was knowledgeable and helpful. Highly recommend
More than 1 year agoInitials hidden
I was able to be seen early. Doctor was prompt and helpful.
June 27, 2024Morgan S.Verified patientVideo visit
Dr. Chen is great, as are the nurses and the rest of the staff!
March 7, 2024Initials hidden
Doctor Chen was amazing. So warm and welcoming. Will def be returning.
March 1, 2023Ramon M.Verified patient
Doctor Chen is great! Stuff in the hospital are also nice and friendly!
January 19, 2022Jose X.Verified patient
Very attentive. His priority was getting me the help that I needed….
January 22, 2022Asher J.Verified patientVideo visit
Very thorough and professional. Dr. Fauci should take notes.
September 22, 2023Harry Z.Verified patient
Everything. The Presentation was great. Everyone was friendly.
January 31, 2023Leon H.Verified patient
Dr.Chen was friendly and informative! Would definitely recommend.
February 24, 2022Lauren C.Verified patientVideo visit
Great doctor and experience overall! Will be back for sure.
June 15, 2023Michael S.Verified patient
Great experience and very seamless process to get in and out!
August 23, 2022Andrew D.Verified patient
Amazing doctor, amazing staff, and very efficient process.
April 21, 2022John Y.Verified patient
Dr. Chen is great. Smart to the point and a good listener
July 28, 2022Maritza L.Verified patient
The doctor and nurse were super nice and helpful.
September 21, 2023Lucky B.Verified patient
Amazing staff and doctor easy to talk to and friendly
February 16, 2023Javaun B.Verified patient
Very good bedside manner, very prompt, very satisfied!
August 26, 2022Jossi B.Verified patient
He was great. Highly recommend. On time. Efficient.
February 16, 2022Nuecolah B.Verified patient
Dr Chen is thorough and has a great bedside manner.
January 24, 2022Stephen B.Verified patient
very nice, easy going bedside manner, will go back
February 22, 2022Kofsky J.Verified patientVideo visit
Exceptional listening skills. Affable and clearly cared about my well-being.
All staff were energetic and diligent; which is especially impressive considering it was the end of the day.
Explored solutions for a unorthodox set of symptoms and referred me to the right people.
All members of staff are fantastic, will definitely return.
Less than 3 months agoJordan M.Verified patient
I had a great experience! The staff was super friendly and Dr. Chen was wonderful- he is a great listener and very knowledgeable!
March 16, 2026Initials hidden
This was my first visit with Dr. Chen. He was attentive, fully present during our conversation, and asked thoughtful questions with genuine curiosity. His good-natured and down-to-earth demeanor eased my concerns right away. I also appreciated his transparent, problem-solving approach to care—it felt like he was committed to helping me, finding out who and where I was,
May 18, 2025Paul L.Verified patient
Dr. Jonathan Chen was very respectful, attentive, and kind. He made me feel very secure and cared for, and I'll be happy to go to him again in the future.
May 6, 2025Ryan S.Verified patient
Dr. Jonathan Chen was very accommodating and easy to talk to about any questions I had regarding my health I would recommend him to my friends and family as well.
May 5, 2025Betty L.Verified patient
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How soon can I make an appointment with Dr. Jonathan Chen?
Generally, Dr. Jonathan Chen has appointments available on Zocdoc within 1 week. You can see Dr. Chen's earliest availability on Zocdoc and make an appointment online.
Is Dr. Jonathan Chen accepting new patients?
Dr. Jonathan Chen generally accepts new patients on Zocdoc. You can see Dr. Chen's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Jonathan Chen accept my insurance?
Choose your insurance plan to verify if Dr. Chen is in-network.
Can I make an appointment with Dr. Jonathan Chen online?
Yes, you can make an appointment online with Dr. Chen using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Jonathan Chen affiliated with?
Dr. Jonathan Chen is affiliated with The Mount Sinai Hospital and Mount Sinai Beth Israel.
What practice does Dr. Jonathan Chen work with?
Dr. Jonathan Chen works with Mount Sinai Doctors.
Where is Dr. Jonathan Chen's office located?
Dr. Jonathan Chen has 2 office locations in New York, view full addresses on Dr. Chen's profile.
Which board certifications does Dr. Jonathan Chen have?
Dr. Jonathan Chen is certified by American Board of Family Medicine.
What are common reasons for patients to see Dr. Jonathan Chen?
Dr. Jonathan Chen frequently sees patients for Annual Physical, Arthritis, Illness, Infection Consultation, and Weight Loss Consultation. You can see other visit reasons for Dr. Jonathan Chen on their profile.
What languages does Dr. Jonathan Chen speak?
Dr. Jonathan Chen speaks English.
How do patients rate Dr. Jonathan Chen in reviews?
751 patients have reviewed Dr. Jonathan Chen. The overall rating for this doctor is 4.83/5. They have a 4.87/5 rating for bedside manner and a 4.82/5 rating for wait time. You can read individual reviews and ratings on their profile.