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Qualifications and Experience
Dean Rider is a thorough and patient-oriented gastroenterologist treating his patients in San Francisco, CA. Dr. Rider is certified by the American Board of Internal Medicine, and he is also Board-certified to practice gastroenterology. Dr. Rider performs services with care and purpose, including esophageal dilation, colonoscopy, ultrasound therapy, and small bowel capsule endoscopy. He invites patients who are experiencing diarrhea, constipation, irritable bowel syndrome, acid reflux, and heartburn to visit his office. Dr. Rider firmly believes that gastroenterological pain is unnecessary and can often be mitigated through nutrition. Dr. Rider attended the University of Chicago to complete his medical degree. He then completed his internal medicine residency at the St. Mary's Medical Center. Dr. Rider then completed his gastroenterology fellowship at the University of Chicago. Dr. Rider is active in his spare time, enjoying playing golf, skiing, and traveling. When he is not with his patients, he is a proud father to his two children.
Verified Patient Reviews
Dr. Rider was thorough and made me very comfortable. He really listens.
I went in for a GI consult on Jan 9th because of acid reflux issues I'd been having. Dr. Rider recommended an endoscopy, which I received on Jan 23rd. After that procedure, I waited OVER A MONTH for a follow up call from Dr. Rider or his office, but nothing came. I called the office in early March to ask for my results and a man answered and told me that someone would follow up with me in a few days. THREE WEEKS LATER there was still no call from Dr. Rider or his office so I called again to get my results. A woman answered and seemed surprised to learn that Dr. Rider's report called for a follow-up appointment two weeks after my procedure, which would have been back in early February. She nonchalantly listed off a few things about the pathology report (which I was hearing for the first time) and mentioned that I had inflammation indicative of GERD, but otherwise was not very apologetic or helpful about this absurd situation. She proceeded to tell me that Dr. Rider is only in the office on Tuesdays and Wednesdays and was going on vacation the next week so wouldn't be able to see me for several weeks. I travel for work Mon-Weds every week, so I'm now forced to modify my work schedule to fit Dr. Rider's impossible 2-day schedule. While all of this was going on, Dr. Rider's office apparently had the time and resources to send me TWO bills for the endoscopy procedure. This despite not even giving me the results back. I'm usually not the type of person to write reviews but this was such a horrible and unprofessional experience that I felt compelled to warn others. This experience felt indicative of everything that's wrong with our healthcare system: namely, physicians and providers putting money before patients and lacking the level of service and quality we've come to expect in other aspects of our lives. If you're looking for a specialist who cares deeply about his patients, is flexible and convenient, and provides high quality service, keep looking...
He quickly realized what needed to be done for my problem and took appropriate steps.
Really nice man, thorough too! His assistant is very kind and cheery as well. I do wish they used EMR and sent scripts to the pharmacy instead of paper, but I understand that it is isn't easy for smaller practices to do so. I look forward to working with him to solve my health problems.
the visit was great, Dr Rider and his assistant answered all my questions and took care of my immediate needs promptly.
This visit allowed me find ways to treat symptoms I was experiencing ( i.e. constipation, pain etc) however, it gets frustrating when doctors ignore the fact that you've been suppressing/"treating" these symptoms for 10 years already. I want to know the underlying cause and how to BECOME better not just "feel" better.
Dr. Rider is kind, helpful, knowledgeable, and clearly experienced. The office staff was also kind and helpful.
Dr. Rider is great! I would highly recommend anyone to visit him. He LISTENS to your issues and doesn't jump to diagnosing right away. Have really enjoyed visiting with him.
Listened intently to my symptoms but prescribed me two medications even though he admitted he was not sure what condition I had. His quickness to prescribe medication without fully pinpointing my issue was a major concern and main reason why I sought out a different gastroenterologist.
Felt very comfortable with him and his professionalism. He took as much time as needed to speak wth me.
Very professional and friendly, patient in explaining his logic and recommended actions
he was nice, seemed caring, asked me alot of questions seemed to actually take his time and think over things. i have a follow up soon. the view from his office is awesome btw it helps if you have white coat syndrome like i do.