Dr. Hong Cao, MD
Psychiatrist
357.8 mi · 4753 N Broadway, Ste 925, Chicago, IL 60640
At a glance
4.24 stars (387 reviews)
85% are satisfied with this provider ·
Accepts 48 insurances
Aetna, Anthem Blue Cross, BlueCross BlueShield, Cigna, UnitedHealthcare, more+ ·
Works at Uptown Psych
4 office locations · View practice profile
Speaks English and Chinese (Mandarin)
4.24
387 reviews
Bedside manner
4.3
Wait time
4.7
Recent reviews
Dr. Cao was the first doctor who was willing to treat my chronic nightmares and sleep issues. I appreciate she's willing to explore options aside from medication. I also appreciate she gives me options. She is direct but kind. I also appreciate she always has appointments available and it's easy to schedule.
More than 1 year agoInitials hiddenVideo visit
I've seen Dr. Cao a few times now and I've warmed up to her. During our first appointment she felt a little cold but it's always hard to get to know a psych. The office staff is nice, but I've had a couple billing mistakes, which they eventually corrected
October 14, 2022Katherine C.Verified patientVideo visit
Office locations
1
1.
Uptown Psych
357.8 mi · 4753 N Broadway, Ste 925, Chicago, IL, 60640
2
2.
Uptown Psych
361.3 mi · 820 Davis St, Ste 222, Evanston, IL, 60201
Hong Cao does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Popular visit reasons
Bipolar Disorder
Depression
Mental Health Consultation
Mental Illness
Premenstrual Syndrome (PMS) / Premenstrual Dysphoric Disorder (PMDD)
Psychiatry Consultation
Suicidal Tendencies
Transcranial Magnetic Stimulation (TMS)
Bipolar Disorder
Depression
Mental Health Consultation
Mental Illness
More about Dr. Hong Cao, MD
I do not prescribe controlled substances or treat patients for ADHD or anxiety.
I grew up in Shanghai, China, and graduated from Shanghai Jiao Tong University School of Medicine. I completed my psychiatry residency training at May Clinic. I am an ABPN Board Certified psychiatrist, speak both English and Mandarin Chinese.
I believe in a strong mind-body connection. I not only provide psychopharmacology treatment but also advocate for a healthy lifestyle. I apply indications of controlled substances strictly. My understanding of
the relationship between a physician and patient is that we work together to develop a treatment plan and accomplish the desired goal.
Education & experience
Education
Medical School - Shanghai Jiao Tong University School of Medicine
Mayo Clinic, Rochester, Residency in Psychiatry
Practice
Certifications
American Board of Psychiatry and Neurology
Psychiatry (Psychiatry and Neurology)
Background
Languages spoken
English
Chinese (Mandarin)
Gender
Female
NPI number
#1669601712
Hong Cao does not participate in Zocdoc to offer online booking at this time
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.24
Wait time
4.67
Bedside manner
4.31
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
387 reviews
Most relevant
Very short meeting. Was very dismissive. Didn’t ask many questions. My experience was very different from reviews I’ve seen.
More than 1 year agoInitials hiddenVideo visit
-Quick appointments
-Accepts my insurance so the copay is low
-She saw me the same day of scheduling
-Convenient location
More than 1 year agoAS
I had an issue with my internet during our appointment and she was very patientl while I fixed it. Professional and kind.
More than 1 year agoInitials hidden
Dr. Cao is really great, you can tell she cares about her patients and she's always efficient and respectful of my time.
January 26, 2021Avi-yona I.Verified patient
Zocdoc doesn't always have the correct times listed. The office needs to be contacted to change times and dates.
August 19, 2022Kym H.Verified patientVideo visit
Great listener and advises well! I was in the middle of crisis and found Dr. Cao who was extremely patient and kind.
October 3, 2020Theresa B.Verified patientVideo visit
She is professional, caring and listens to her patients. I am happy to have found her and thankful for her help.
August 18, 2020Initials hiddenVideo visit
So warm and friendly and welcoming. I was nervous for the appointment but she made me feel safe in her presence.
September 23, 2016Initials hidden
My experience with Dr. Cao was most positive. She was very kind and thorough. I would highly recommend her.
August 26, 2022Charma D.Verified patient
She is very knowledgable and made me feel comfortable. I felt like I could trust her and she was friendly.
More than 1 year agoInitials hidden
There is nothing wrong with the office; however, I can’t comment on it since this was a virtual visit!
More than 1 year agoInitials hiddenVideo visit
I felt like the doctor wasn't really listening to me and wasn't very empathetic to my concerns.
More than 1 year agoInitials hiddenVideo visit
Very sweet, kind and empathetic. She includes you in the decision of treatment and medications.
More than 1 year agoInitials hiddenVideo visit
Dr. Cao is very smart, well trained, and listens well. I really like her as a doc!!!!
More than 1 year agoInitials hiddenVideo visit
She knows the right questions to ask and you can tell she’s an expert in her field.
More than 1 year agoInitials hidden
Dr. Cao is a great doctor and you can tell she really cares about her patients.
August 14, 2020Initials hiddenVideo visit
She is soft spoken but knowledgeable. Been seeing her for years and years.
September 12, 2022Claudia H.Verified patientVideo visit
The doctor was dismissive, distant, and invalidating of my experiences.
July 10, 2021Sarah S.Verified patientVideo visit
Dr. Cao is very professional and caring. Such a good listener!
More than 1 year agoInitials hidden
Always friendly. Highly recommend!
February 8, 2023Madeline G.Verified patientVideo visit
My provider diagnosed me with bipolar disorder after one intake session even though none of my previous providers have. She barely asked any relevant questions, and when I told her I needed a refill on my anti-depressant, she prescribed a bipolar medication instead. I was very happy with my previous medication and did not want to try anything new, so this was very upsetting. I immediately scheduled an appointment with a new provider so that I could get a refill of my previous medication that has been working well for 4 years.
More than 1 year agoInitials hiddenVideo visit
Great!!!
January 20, 2023Robert C.Verified patientVideo visit
Would not listen to what I had to say. I saw her 6 years ago and knew she was terrible, but needed to see someone asap and she always has openings same week (because she’s not good). It was not worth it. Would not recommend. Get on a wait list for a good doctor instead.
More than 1 year agoInitials hiddenVideo visit
I had gave years to this physiatrist and stayed committed and never changed doctors but sadly nothing ever changed. I’m sad I wasted so much time and wasted so much energy. I will warn others proceed with caution.
January 18, 2023Emontray B.Verified patientVideo visit
Dr. Cao was the first doctor who was willing to treat my chronic nightmares and sleep issues. I appreciate she's willing to explore options aside from medication. I also appreciate she gives me options. She is direct but kind. I also appreciate she always has appointments available and it's easy to schedule.
More than 1 year agoInitials hiddenVideo visit
Very friendly and helpful.
More than 1 year agoMadeline G.Verified patientVideo visit
I went and described my struggles with mental health and believing I had undiagnosed ADHD. She did not change anything besides recommending I take my medicine in the morning instead of at night.
November 30, 2022Initials hiddenVideo visit
I've seen Dr. Cao a few times now and I've warmed up to her. During our first appointment she felt a little cold but it's always hard to get to know a psych. The office staff is nice, but I've had a couple billing mistakes, which they eventually corrected
October 14, 2022Katherine C.Verified patientVideo visit
She was the type of psychiatrist and doesn’t care to get to know you as a person. It felt as though she was just looking down at a checklist and not really listening to personal insight at all. Exactly what’s wrong with the psychology field; an individual should be treated as a whole rather than being pushed into a diagnostic box. Asking question after question, no follow ups on questions to learn more.
More than 1 year agoInitials hidden
Dr. Cao was very attentive and empathetic.
More than 1 year agoInitials hiddenVideo visit
Seems to be a very knowledgeable doctor however there is a large language barrier that really affects communication therefore not instilling too much comfort.
July 18, 2022Edith F.Verified patientVideo visit
She is amazing. I can’t imagine anyone having a negative experience. She listens and asks good questions, and I feel very confident in her ability/skill set. She immediatly got me off some new medication that was making me worse and got me on a medicine that was spot on for me even though I was scared/skeptical. I trust my health with this doctor.
June 23, 2022Ruble R.Verified patientVideo visit
Dr. Cao was nice, polite, a good listener and asked pertinent questions. She gave me some very useful information about my condition. I give her a 10/10.
June 19, 2022Megan Z.Verified patientVideo visit
Dr. Hong Cao was calm and listened well to my needs. I appreciated seeing a kind face at my appointment. She was thorough and is willing to work with me to help me to get the right plan for me.
More than 1 year agoInitials hiddenVideo visit
Scheduled a visit after being diagnosed with ADHD. I made clear the reason for my visit upfront. The doctor ended the call by saying she doesn’t believe in ADHD and if I’d like medication for it I would need to see someone else. She told me to try exercising more and no drinking. As someone who rarely drinks and has struggled with depression and anxiety, this was insanely unhelpful. A total waste.
March 22, 2022Peri M.Verified patient
Not too much effort on the doctors side, I guess I expected the doc to communicate more. Same price, but only virtual available
March 18, 2022Myles G.Verified patientVideo visit
Very rude and condescending provider. She blamed me for getting abused. Told me I must have not been a good girlfriend and that’s why my ex abused me! Literally sitting in my car in tears, I’m just so shocked and hurt
More than 1 year agoInitials hiddenVideo visit
I have never felt more invalidated by a provider in my life. She had terrible bedside manner and refused to treat me for any of my disorders (that have been diagnosed by several other psychiatrists) because I have ADHD. She told me "Adult ADHD is controversial in psychiatry" (It's not-- that was just a polite way of saying she doesn't think it exists.) I was clear that I was not seeking any medication in particular, and that I was looking for options and suggestions. She was very stuck on the fact that I was previously prescribed Adderall and treated me as though I was just seeking pills. When she informed me she would not treat ADHD, I asked her if she would treat me for my depression or anxiety. She refused and completely wasted my time, as well as making me feel less than human. I would not recommend anyone with any mental illness see this provider.
January 22, 2022Initials hiddenVideo visit
I like Dr. Cao very much. She is very professional in medicine, has amazing mobility and is very efficient. And she is very calm, considerate and helpful! My condition became very stable after she changed my medicine, and I am very satisfied. If you really need help and are looking for a responsible, experienced and judgmental psychologist, I highly recommend her!
November 17, 2021Jun M.Verified patient
Was a video visit so I can’t speak on the office. She went very in-depth into my background and medical history, which I love. Rather than just prescribing what I’m already on right off the bat. She seems to really care about her patients. I appreciate the need for an appointment and check in prior to re-filling as I do tend to tweak dosages. I’m terrible with appointment making and I’m sure I’m not the only one, so that can leave me in a bind for a little bit without medication. However, that being my own fault and nothing I can’t handle.
July 16, 2021Elise T.Verified patientVideo visit
Very quiet and therefore hard to hear. I didn't feel very connected. It was an hour-long round of questions without much digging or comment. She did help me with the dosage of my medication, which was helpful.
More than 1 year agoInitials hiddenVideo visit
I was told that they had not received some documentation for my appt. I sent via email. Then when I went to see her she told me because people used to come see her before for paperwork and then never come back she couldn’t fill out form. I specified this with my initial consultation and email. She was very rude and stopped me from speaking several times. She was more than 20 minutes late before she said she she was waiting on my credit card information. I expressed that I didn’t want to be charged considering she couldn’t see me and she informed she had to cancel payment. She did not. I had to call back twice. Office called me and apologized. She said my money will be refunded. It was horrible! She judged me and assumed I was just needing forms filled out when I needed more
June 30, 2021Rita S.Verified patientVideo visit
Dr Cao was as professional, timely, kind, and thorough during my follow-up visit as she was during my initial consult. I would highly recommend her to anyone and am thankful she is part of my care network.
June 21, 2021Alan M.Verified patientVideo visit
I like Dr. Cao, she's very nice and professional!
June 17, 2021Emma G.Verified patientVideo visit
Love this psychiatrist, but I have yet to receive the email with a zoom link prior to our visits…today was number 4 or 5 and still nothing was sent prior to my visit. This makes me appear late and unorganized, which I don’t appreciate.
June 11, 2021Initials hiddenVideo visit
Dr. Cao did the trick for me in terms of understanding medication that I could take. However, I found her bedside manner to not be very empathic.
More than 1 year agoInitials hiddenVideo visit
It seemed like she wasn’t fully understanding me and I could hardly understand her because of her accent and because she was so quiet. It also seemed like she was just really focused on prescribing something and getting me out.
More than 1 year agoInitials hidden
She is knowledgeable and vary nice doctor.
January 10, 2021Andrew H.Verified patientVideo visit
Dr. Cao is great, I trust her very much!
January 5, 2021Avi-yona I.Verified patientVideo visit
I am really thankful I got to see Dr. Cao on such short notice. She was very thorough in her analysis and she laid out a plan of action that was very specific to me. I felt very comfortable working with her.
October 17, 2020Michelle A.Verified patientVideo visit
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What practice does Dr. Hong Cao work with?
Dr. Hong Cao works with Uptown Psych.
Where is Dr. Hong Cao's office located?
Dr. Hong Cao has 4 office locations, including in Chicago and Evanston, view full addresses on Dr. Cao's profile.
Which board certifications does Dr. Hong Cao have?
Dr. Hong Cao is certified by American Board of Psychiatry and Neurology and Psychiatry (Psychiatry and Neurology).
What are common reasons for patients to see Dr. Hong Cao?
Dr. Hong Cao frequently sees patients for Bipolar Disorder, Depression, Mental Health Consultation, Mental Illness, and Psychiatry Consultation. You can see other visit reasons for Dr. Hong Cao on their profile.
What languages does Dr. Hong Cao speak?
Dr. Hong Cao speaks English and Chinese (Mandarin).
How do patients rate Dr. Hong Cao in reviews?
387 patients have reviewed Dr. Hong Cao. The overall rating for this doctor is 4.24/5. They have a 4.31/5 rating for bedside manner and a 4.67/5 rating for wait time. You can read individual reviews and ratings on their profile.