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Qualifications and Experience
Our goal is to provide the most comprehensive and compassionate health care available for women. Lakeview Women’s Health was established to offer the highest quality gynecological and obstetrical services to the diverse female population in the Chicagoland area. Your care is our top priority. We are dedicated to providing women with the education and preventative tools necessary to take control of their health. Dr.Carlos also works with Nurse Practitioner, Julie Marable.
Verified Patient Reviews
Ilona is amazing! I was pretty angry that my appointment was 30 min late and I was missing work for the appointment, but she's really good at what she does and is really professional and smart.
This place is pretty meh. I was trying to get an IUD, already had a consultation with my Primary Care Provider, and had to come in to Dr. Carlos' office for another consultation. I asked that they just call my PCP, who's in the SAME building, and save me a trip. They would not do that. So I took off work early to come in. I walk in and the receptionists are all sitting around on their cellphones. It took several moments for one of them to even notice I was there. Then, I had to provide my license, insurance card, and credit card for payment. In between the receptionist asking for one of these cards and me actually handing it to her, she stopped paying attention to me. So I'm sitting there, holding my cards out (this happened twice) while she's looking at her iPhone. After a 50 minute wait, I got in to see Dr. Carlos and she filled me in on basic IUD information, which I already got from my PCP. I had no questions and already knew the information, and she kept talking in a patronizing tone to me, as if I were a child. Lastly, she said it might be MONTHS before they can get the IUD that I need in stock. So i essentially said screw it, called Planned Parenthood, got it inserted that week, and had a wonderful experience there. Tldr: don't waste your time here - go to Planned Parenthood.
Dr. Carlos' staff was not friendly. I felt like I was a bother to them. Dr. Carlos is just way too fast. I felt rushed. Shes super fast and I forgot half the stuff I needed to discuss with her.
I've been a patient of Dr. Carlos for years. She always makes me feel comfortable and important. I would highly recommend her.
The office was nice and clean. Staff was very friendly. I was seen very quickly Dr. Carlos was very nice and gental. All of my questions and concerns were answered. Overall I will definitely keep her as my OBGYN.
She's very straightforward, no small talk or fluff, which I don't mind, but could rub some people the wrong way. I appreciate the office because they will check with your insurance about coverage BEFORE scheduling you for a procedure, so you don't get trapped into paying for something you can't afford.
I've been going to Dr. Carlos for over a year and will continue to see her as long as I'm in Chicago. She's a great doctor!
She was fast yet personal and laid back. Definitely going to continue to see her !
Dr Carlos was kind, personable and informative. My visit was great!
I didn't have to wait at all. Dr Carlos was very nice, and the exam was easy and VERY quick.
She's so great. In and out in a flash. Totally understanding.
Very nice! Very quick! And staff was nice as well! No wait!
Been seeing her for years she is great
Personal. Quick but gentle. She didn't waste time with the worst part of going to the GYN. Caring. Really seemed to want what's best for her patients wellbeing.
I can honestly say, doctor Carlos and her entire team are fantastic! These past 9 months with her has been wonderful , she listened to me and gave me advice, and now I'm expecting to deliver anytime , she is the best and I highly recommend her to my friends and anyone else who wants a , straightforward,friendly , quick and efficient doctor, friendly and efficient staff, and clean and welcoming environment !
Great place! Super friendly doctor with friendly staff as well!! :)
Dr. Carlos is kind, patient, understanding and gentle. I have traumatic issues and she listened without making me feel rushed. Her office staff was equally polite and generally treated me like I was important. They were careful in getting my information and I will definitely be returning.
As other patients said before, she looks as if she were in a hurry. She told me I would have the results within a week and had to call twice 3 weeks later to have an answer... poor service...
It was pretty simple and fast. I just did not appreciate waiting for 25 minutes as I was taking time off of work.
I felt very rushed during my appointment. I had a miscarriage and the doctor just asked me a few question, didn't give me a chance to tell her in details about everything that happened to me. She just wanted to jump right to conclusion and sent me out so that she could meet with the next person.
Dr. Carlos was really great and the staff was super friendly and informative
Dr. Carlos was very nice. Her assistant was really sweet. She smile, willing to explain and answer my questions.
I was in and out in 30 minutes. Ilona was extremely efficient and made me feel comfortable.
Dr. Carlos and her staff were friendly and helpful. I would highly recommend them!
Very efficient, kind and open to questions.
She was very Informative! Can't wait to see her again.
Dr. Carlos and staff are always very pleasant and helpful. Office visits are efficient but thorough! Have been going to Lakeview Women's Health for about 6 yrs. now and have always had consistently good care from Dr. Carlos and/or nurse practitioner.
Ultimately - they got the job done. I felt very comfortable with the staff from the secretary to the CNA to the RN to Dr. Carlos. As a new patient, I had to repeat multiple answers to questions regarding patient history, which was an annoyance but completely expected. One thing I didn't prefer was the discussion I heard in the hallway when the door was closed. Repeatedly, I got to hear the information disclosed between the entire staff and probably the other patient in the neighboring room. Although I knew that their conversations were for my own benefit, but the judgement in their voices was slightly overwhelming.
I had to wait a little while to be seen (25 min), but then once I was called back to an exam room the appointment was very quick and efficient. I was able to be in and out in a reasonable amount of time so that I could get to work, but I didn't feel rushed. Dr. Carlos was very friendly, and so was the staff.
shes my Ob for my 2 kids but shes always in rush for everything..you have to wait like an hour for your appt..Pls find another doctor.Im just so stressed out today after my appoitnment
She's a great doctor!
Nice office and quick yet thorough visit
Felt rushed through my appointment and felt like my concerns were brushed off.
Dr. Carlos was a great doctor. Her staff could use some work.........
Office was dirty. Woman working at the front desk was unfriendly and condescending. The wait was very long and the waiting room gets crowded fast.
Dr. Carlos was wonderful! I felt very comfortable visiting her for my yearly gyno visit and will definitely be back next year. The wait was a little longer than I had hoped since I made an appointment (I waited about 40 minutes) and I had to get back to work. Other than that, my experience was great!
Waited an hour past my appointment time and was in and out of the office within 5 minutes. Felt very rushed.
First time with Dr. Carlos (recommended through a friend), she was great--answered all my questions, didn't feel rushed, very friendly.
I really like the Dr, but the office staff could definitely use a little polish. No one checked me in when I signed in, though someone was sitting right there to do so. 25 mins later someone noticed, and said "No one checked you in?!?" Then started a long check-in process. When I said I could have been done with all this if I'd been checked in earlier, she said they didn't have a room for me anyway. Felt a bit irritated about the whole process, especially because a patient that came in after me went in before me, but honestly think it would have felt a lot better if the staff just handled it by having a little better people skills and being more diplomatic.
Dr. Carlos was professional, knowledgeable and seemed to really care about my health. The appointment was fast--she was in and out, however, I did not feel rushed. I would 100% recommend Dr. Carlos.
The office was helpful/friendly for my first time visiting. Dr. Carlos was very sociable and easy to talk to. Exam was very quick and easy. I found her an individual who was easy to be open with and very willing to answer questions. My only negative was I ended up calling the office for my results cause it had been a while without a phone call. But even then they were great about calling me back.
The visit was good but I felt a bit rushed by the doctor. I don't think I was in the room with her no more than five minutes. Otherwise she answered my questions and did what I came in for.
I thought Dr Carlos was great and everyone in the office was really nice.
Great! Fast, professional. Outside of a few unruly children unfornuate to be watched by a Dad more interested in his iphone than in stopping them from sneaking in and out of the waiting room, the visit was wonderful.
Very professional yet personable. Listened to what I was saying and respected my opinion.
She is so nice and efficient. I enjoyed seeing her.
Dr. Carlos is very nice and patient. But the office doesn't have lab so you have to wait 3-5 days to get exam result.
She was extremely helpful and very approachable for questions.
Such a nice place. Dr. Carlos is so friendly and easy to talk to. I would recommend this place to anyone.
I waited longer than I was actually seen by the Dr. But she had great advice, im glad I went.
Although the wait was long they apologized. It was my first gyno visit and I was made very comfortable and Dr Carlos was very understanding and comforting. I would definitely recommend her.
Dr. Carlos was extremely nice, but the front desk staff is horrible. Very unfriendly and not professional.
Dr. Carlos is fantastic! She was very friendly, but didn't waste my time by chatting too long. We quickly moved through the generic questionnaire and got to the purpose of the appointment. She took time to answer my questions and gave honest recommendations.
Excellent bedside manner, made me feel right at ease.
Great service.. She was very personable and made me feel very comfortable. I would highly recommend her to anyone.
I enjoyed my actual appointment and would (and have!) absolutely recommend Dr. Carlos to anyone. I work for a medical practice so perhaps I'm being picky, but my insurance was not pre-verified (although I sent it in and spoke with the receptionist on the phone. Instead I waited 45 min to be seen for my paperwork to be processed. To boot, I was told I owed $20 because I was charged the wrong copay at my last visit because it wasn't pre-verified the last time either. I know better to insist next time that my info be verified before my visit. However, once I got into the exam room it was smooth sailing!
Very personable! I felt very comfortable with her right away.