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Qualifications and Experience
Awards and Publications
Dr Javier Zelaya and Verna Broughton, RPA-C are expertly skilled in treating a full range of medical and cosmetic skin conditions in all skin types. All dermatological cancer surgery, laser and cosmetic procedures are performed with attention to detail, in a comfortable office setting.
Javier Zelaya, MD, is an Internist and Board Certified Dermatologist. After graduating from Williams College, and NYU School of Medicine, he completed dual residencies in Internal Medicine and Dermatology at Montefiore Medical Center and Albert Einstein College of Medicine.
He is a Diplomat of the American Academy of Dermatology and Fellow of the American Society for Dermalogic Surgery. Following residency he completed a cosmetic apprenticeship with Dr George Farber, in New Orleans.
Offices are located in Park Slope, Bklyn & Chelsea, NYC, and convenient to mass transit.We offer weekend & evening hours
Verified Patient Reviews
This was my second visit to this office. Dr. Zelaya is extremely kind, thorough and precessional. I didnt at all feel like I was being rushed along but my concerns were traeted with attention and the visit was very smooth. Very pleased!
He was thorough and polite. A little rushed, and mostly focused on teaching the younger doctor who tagged along. But perfectly fine.
Greeted by an amazingly courteous and knowledgeable staff!!! Doctor was kind, patient and quick with a very accurate diagnosis. Pain free and very satisfying visit!!!!!!
Great visit. Prompt appointment. Dr Zelaya was kind and knowledgable.
Love the Chelsea office, they are so prompt, funny and calming.
I've been coming here for over a month now, they get the job done. I would recommend this location to everyone I know.
Very attentive and precise . Dr. Zelaya also made a few recommendations to address my concerns.
Dr. Zelaya was great, very knowledgeable!
Dr. Zelaya was amazing and easy to talk to. He was able to diagnose me really quick and tell me what was happening to me. He and his assistant were quick and answered all my questions. The staffs were friendly.
Dr Zelaya didn’t seem competent and seems to be a poor listener. I mentioned to him that a specific medication wasn't working for me but he still prescribed the same medication. Would not recommend.
He was very nice and friendly. Great doctor. I left satisfied. I did wait before the appointment. Overall I would recommend.
Seemed very knowledable
Very kind and helpful.
Everything went super smoothly as always. Only thing to note was I booked a cyst removal via ZocDoc and it didn't come up in his system correctly, so if you need to book anything other than a general consultation you may want to shoot a note to the office to double check that it is correct.
Awsome MD. He takes his time with his patients I highly recommend him.
Very Clean office/treatment room Very Pleasant setting and sitting area Professional assistant/receptionists
Very knowledgeable. He was able to diagnose me quickly, and gave very good information on the treatment he was suggesting. Great bed-side manner. I went later in the day and he was still warm and friendly. Would definitely recommend.
I've always had early appointments with Dr. Zelaya. He's been great and very prompt at both his Prospect Park and Chelsea office. He's done a great job helping me with my skin issues. I'd highly recommend giving Dr. Zelaya a try!
Dr. Zelaya is very good. He was thorough and pin pointed my daughter's skin condition.
Dr Javier was excellent, he was knowledgable and fast and efficient. He was also very friendly and made me feel very comfortable. I would definitely see him again and recommend him to my friends.
Awesome experience! Very satisfied. Doctor is knowledgeable and everyone are nice and friendly. It's really a cozy and warm environment. I appreciate the freebie samples for my skin. Will come here again.
The doctor was very nice and professional. The office was clean and very nice.
He was friendly and knowledgeable.
Super quick and efficient appointment. Practically no wait time. In and out in 30 minutes. Highly recommend.
I've been seeing Dr. Zelaya for years. He always explains what he's looking for and has a very pleasant bedside manner.
No wait time, friendly staff, thorough medical care. This was a great experience. I will be back for sure.
Great experience!the staff was really nice and the doctor was really competent and professional.I will recommend him
This is not the place to go if you have an actual dermatological issue. It is obvious from the office, waiting area, and treatment rooms his bread and butter is Botox and women really want clear skin. He seemed uninterested in treating a skin condition. He spent less than 2 minutes gave, in his words, "an educated guess" and was out the door. He forgot twice to send the prescription to the pharmacy. Would not recommend unless seeking cosmetic services only.
Great doctor Would recommend him to anyone
He's always super cheerful!
Very friendly office staff and Dr. Zelaya is very professional and caring. He's thorough albeit a little scattered (rushing to see many other patients). I appreciated that he gave me a follow-up call to discuss my lab results.
Great and professional
Everyone was super friendly and visit was on time.
Super professional, friendly, he is very efficient and explains everything to you- he is quick (which I appreciate) but through.
Had to have a lesion removed and the procedure was quick and efficient.
Doctor Zelaya was very helpful and matter of fact. No frill approach which didn't really match up with the fact that I was in his waiting room for an entire hour before getting called in. Time management is not his forte
He's the best!!!!
Loved my visit with Dr Zelaya, he listened and addressed all my questions and concerns. He's so nice and welcoming, I felt very comfortable and the office is nice and comfortable. He gave me options for little to no cost rx medications to treat my skin issues since my insurance has a nigh rx deductible. I high recommend if you need a new dermatologist.
Dr Zelaya is one of those docs I wish I could have for everything. He's patient, kind, looks you in the eye (sadly that seems to be rare in healthcare!) and doesn't rush you. It's always a pleasure seeing him. Highly recommended.
Very nice staff and quick efficient consultation
He's great! So patient, thorough and caring. Took the time to listen to my concerns and clearly explained my options.
Simply the best.
Always helpful and quick visits. I dislike spending half a day at the doctors office. I've never had this experience at Dr. Zelaya's office
Dr. Zelaya is always professional, thorough, courteous, and he clearly knows his stuff. He never tries to sell you on discretionary and aesthetic options, though they are available. I've been going to see him for years and he's been consistently all of the above since my first appt. with him.
Great visit as always
Doctor Zelaya and his staff made me feel very comfortable and welcome. I recommend his office.
I love Dr Zelaya and recommend him to all my friends who now love him too.
I was seen by Caitlin, a PA, who was very nice. It was a quick visit, just checking something that turned out to be fine.
Dr. Zelaya was great. Easy going, but professional. He even gave me a full review, even though I wasn't scheduled for one. Recommended!
He was knowledgeable with a good bedside manner
Dr Zelaya is kind, informative and fast. Great experience.
Was a little too speedy..
Awesome Doc. Really friendly, down to Earth and knows his stuff. A true professionals with an even more professional staff.
I accidentally made my appointment for the NYC office and when I realized this and called they quickly rescheduled me for the Brooklyn office without a problem. The PA (Kate) was on call since Dr. Zelaya was in his NYC office. She was awesome. Professional with great "bedside" manner.
Dr. zelaya is a professional. Great staff in office
Dr. Zelaya is excellent, thorough and friendly. I wouldn't hesitate to recommend him to other patients.
Great doctor. Highly recommended.
Dr. Zelaya has a sunny disposition. His office is clean and orderly. I arrived about 20mins early for my appointment and was seen within 30 minutes. He took his time with me, but towards the end when he was telling me what my next steps would be, it all felt very rushed. I had questions that were both medical and administrative in nature. He was speaking to me as though I knew how everything was going to go or as though figuring it out wouldn't be a big deal. I worry at times and what I needed most towards the end of the appointment was for the doctor to make sure all of my questions were answered adequately before leaving the office. I don't think this is an unreasonable desire.
I love him his great! but i don't think is far that i have to wait for him forever, then he only takes 10-20 mins he's always in a rush!!!!!!!!!!! other then that he is great
Beware, ZocDoc patients! This office is overburdened. The long wait times (over an hour each visit) are bad, but I was willing to overlook them for excellent treatment. It's only after the office refused to answer my multiple calls regarding concerns with my treatment regimen that I sought out another dermatologist. I'm now finally being treated appropriately, but have been suffering from perioral dermatitis for over two months now, and have been using steroids prescribed by this office which actually intensify the dermatitis! Your skin is too valuable to be treated casually- book elsewhere.
Have been going to Dr. Zalaya for over ten years. Have only experienced excellent care and professionalism.
Great guy - good treatment.
An excellent, caring physician.
Did not appear to be listening while I was speaking. Although I told him which medicines I've used for my acne (that have worked well), he prescribed something entirely different (which did not work well).
You wait close to 30 minutes to been, and he only speaks to you for about 2-4 minutes in the exam room. He speaks very fast, lacks concern and the cream he recommended for my skin broke he out even more. He really rushes the patient out.
It was just ok
Efficient and empathetic Doctor.
This guy is all about $$ and billing you. He has no interest in fixing your issue. Complete waste.
He was great! The whole appointment was very fast and thorough.
Excellent visit , I was treated professionally , promptly , courteously , and with careful Considerations to my concerns
Dr. Zelaya was great. Very friendly and personable! Only thing was my appointment was at 12 but wasnt seen until 12:25 and I dont think the receptionist was having a happy day. Id say Dr. Zelayas beside manner made up for this though!
Comfortable very knowledgeable and quick without rushing. Was right to the point and offers tips, and answered questions.
Awesome and friendly. takes his time to listen and address your concerns :-)
I am always well taken care of by all members of the office
Excellent ! He is confident in his treatment of skin issues and well knowledgeable of the field.
Dr Zelaya was friendly, honest and a person I could connect with. Much recommended.
As always my visit at dr. Zelaya's office was quick and proffesional. His staff is courteous and efficient and dr. himself has a great bedside manner. I've been dealing with number of skin issues for years and been seeing the best doctors in Tribeca, but it wasn't until visiting Dr. Zelaya's office when I saw any resluts of a treatment.
Terrific experience after a not so good one with a different doctors office. I got in very quickly, he was knowledgeable and helped me through a painful procedure amazingly after knowing each other for only 30 minutes.
He was very personable and acknowledged my concerns. Very encouraging to speak to.
My appointments were always handled very well and mostly on time.
He was very attentive and caring.
Dr. Zelaya always knows exactly what to prescribe and is very patient while I am asking questions and voicing my concerns.
I have been seeing Dr. Zelaya for years and as always he is right on point! Very professional, sensitive to my needs and asks questions about my issue.
Have to say...first visit, and was in and out within 20 minutes....including a quick procedure. Amazing, professsional staff...Dr. Zelaya was informative, and more or less incredible and he can count on me as a returning patient for years to come based on this first visit.
Dr. Zelaya is always very professional and very kind and cheery! The office is also very clean and organized, just as any doctor's office should be. He's a great doctor and no complaints here. :)
Dr. Zalaya is wonderful and he's compassionate and thorough. I highly recommend him.
Dr. Zelaya's ratings on Yelp are nothing like my experience whatsoever. He is incredibly professional and listened to all my concerns. He's a great dermatologist and I intend on seeing him again.
Excellent doctor, knowledgable and I was seen right away. Front office staff were a bit standoffish but no real complaints. Will be back for my next dermatologist appointment.
Incredibly friendly, very quick and efficient.
My visit was fast, efficient and friendly. Highly recommend!!!
Excellent Dermatologist. Short waits, excellent professional bedside manner, felt very comfortable and tended to. 3 appointments in and still going. Highly recommended.
This is my second time visiting for acne treatment. I was given free samples and my prescription has helped clear my skin and it's only been a week. I like that the doctor is straight to the point and will go again if I need to.
Professional , accommodating , efficient, and thorough Seen on time with no waiting Love booking through doc doc
I waited for a considerable amount of time but once I was seen she was quick and provided me with the proper solution for my condition. The PA was really nice and knowledgeable.
Everyone was in a good mood and willing to help you out and have a great connection with a delivery service pharmacy!
It was better than I expected, his assistant resolved my issue within minutes, very caring and informative and I would most definitely go back for future treatments.
I Saw the PA and she was very knowledgeable and had a great bedside manner. She was very patient.
Dr. Zelaya is a great doctor that makes you feel comfortable in his office. While wait times can test your patience, it is always worth it to see such a wonderful doctor!
Listened and took care of the problem beautifully.
This visit with the office was way better than the first. The first time I was seen by another person (a PA) after an hourlong wait but this time the Dr himself saw me almost immediately. The diagnosis was also completely different so I guess it was missed the first time. Dr Zelaya has an excellent bedside manner and I would visit the office again.
I saw his assitant who was very nice and was helpful in understanding why I went to see him and told me how to treat it.
Personnel was dismissive. No explanations as to how long would be the wait. Doctor was in a rush,dispute the fact that I had been waiting in the examination room ( not to mention the hour +wait in the waiting room).
This was one of the very best visit to any doctors office I have ever had...I felt very good and welcomed...I will go back again.
My daughter was treated by one of the PA's, after searching for a doctor to take her eczema seriously, we finally found a doctor who helped us. Treatment and service was excellent.
A bit of a wait after work.
He saw me at the initial visit, his PA's saw me thereafter. The PA's are very knowledgeable and thorough. The entire staff is amazing, I would recommend this dermatologist to my friends and family.
A good, no nonsense practice. They don't try to sell you products or procedures that you don't need and they run an efficient office.
They did not provide my insurance information to the parole who looked at the biopsies, leaving me with a large bill.
Dr. Zelaya although extremely professional, he was entirely too rushed. I feel like I spent more time in the waiting room than in my actual consultation. I had questions that were never answered because everyone in the office seemed to be more concerned with leaving for the day.
Dr. Zelaya was thorough, efficient and nice. I would highly recommend.
He was very knowledgeable and friendly, I will be seeing him going forward.
He is great at minor surgeries/removals (of which I have had many). Definitely have him do the surgery and not his assistant.
He seems like a very nice man but very pressed for time. He was knowledgeable about what we discussed but had to quickly move on to the next patient.
Made appt. through zocdoc. Arrived on time but appt. was not in their system, visit did seem a little rushed. Lots of free samples!
For the second time in a row, the office was unprepared foru appointment. Last time, the wait was more than 45 minutes from my scheduled time so I left after waiting so long. This time, the office had no record of the information put into ZocDoc so after waiting 20 mins prior to my appointment (I arrived early to avoid a repeat of last time) the office assistant came out at the time oft scheduled appointment to blame ZocDoc for a miscommunication (something I corrected upon check in when they attempted to charge me a co-pay for a cosmetic procedure) and told me it would be at least another 30 mins from the time of my scheduled appointment. I had been using Dr. Zelaya for nearly 15 years but over the past few years, the organization of the office has gone down. I will be using both a different doctor and a different booking vehicle.
I've been a patient of Dr. Zalaya's for years. He always listens. is attentive and cares about his patients.
Great dermatologist with friendly office staff! I went in today for my yearly skin check, and I was taken with no wait. Also, Javier was very friendly (rare change from any other dermatologist I've seen) & did a very thorough job. Liked his office staff as well - would absolutely refer him!
Dr.Zelaya is great. I came for a tattoo removal and he was very fast and helped with pain management as much as he could.
This was my first time seeing dr. Zelaya in the manhattan office. He's always a pleasure to meet with. He's thorough and gentle. The staff at this location is so much better than the Brooklyn office.
This was quite possibly the weirdest doctor's experience. I showed up 30 minutes early, and when I arrived everyone including the receptionists, were waiting outside (on the street) in front of the office. Finally, after 20 minutes, a woman shows up with a key. She let's everyone in and they start setting up the office for the day. Patients were pissed because, still, the doctor had NOT arrived. Then we find out that the systems are down and another 30 minutes are tacked onto our wait time. Some patients stayed just to tell Dr. Zelaya how upset they were for being almost 40-minutes late. I understand that things happen in the morning but the doctor AND the receptionists were DEFENSIVE about their tardiness. It was a complete mess. The nurse left my room door open while I waited for the doctor. Dr. Zelaya was very short and brief with me but NO surprise there because he at that point had about 15 people waiting. It was a very uncomfortable experience overall.
Very knowledgeable and thorough dermatologist. Have been back to see him several times. I have tried other dermatologists before, but Dr. Zelaya turned out to be a much better choice.
I did not have to wait, and the office is excellent with followups.
He spent less than 3 minutes with me and did not provide me with any instructions regarding my procedures and medications. I will not be going back.
Very friendly staff- the doctors and all staff I encountered during the visit.
I thought it was much better. The only thing I did not like was I called but about lazer prices and the girl told me that the chin was$100.00 to 150 and when I got to the office the price was a lot higher so which really upset me. Cause I was thinking it was the price the lady told me and i was ready to do it
He's a very personable Dr. and I always feel happy and comfortable to be there. I highly recommend Dr. Zelaya!
Great location and nice very clean modern office. The staff was pleasant but not very good at attention to details, got my name wrong and didn't bother to ask the purpose of my visit even though specified on the appointment. Receptionist asked for insurance info (mind you I was there for cool sculpting consultation). I was the sole patient in the office, waited 5 mins to be seen. I overheard the Dr training his staff on how to communicate with patients. The Dr gave dodgy details in information and wasn't very good at listening when I asked for specific details. I made this visit as a consult for a cool sculpting deal and will be going to my 1st derm for the service even though it will be more 20% more expensive. I didn't feel confident he cared either way of gaining another patient and had an overall positive experience of the care with a 10 min conversation. My 1st consultation for the same service from a derm was 30-45 mins. It's unfortunate. Small details, quality and service is everything.
i have been a patient of javier zelaya for many years now.,i just have a great deal of respect for him,he is a great skin doctor.i will continue to see him for as long i can.
The first time I made an appoinment I showed up ten minutes early, waited for over an hour, and had to leave. The office was absolutely packed. I actually had to stand against the wall for thirty minutes of that time as there were no seats available. So I rescheduled for the next week. That time I showed up ten minutes early again and I was seen by the doctor approximately twenty minutes after my scheduled appointment time. When I did finally see him he was very cordial and was a patient and attentive listener. He explained everything to me and helped me save some money on the prescriptions I needed. In summary: great doctor - office schedule needs improvement.
Dr Zelaya is such a pleasure to visit. He is always engaged, empathetic, and informative. I really can't recommend him highly enough.
Personable, attentive doctor with very good expertise and excellent staff. Definitely recommended.
Dr. Zelaya office is great. Professional staff, Doctor has a great bedside manner and is quick with out making one feel rushed. I will def see again
Dr. Zelaya is thorough without recommending unnecessary treatments or options. He does recommend follow up for any skin issues that should be monitored, however, which is extremely important. Always friendly, rarely hard to get an appointment, and never had to wait more than 15-20 minutes.
Super pro. He diagnosed me and treated my problem within 10 minutes. If only life was this smooth all the time. A++
Great doctor!! Looking forward to my follow up!! Will HIGHLY recommend him to everyone I know!! Keep up the great work!!
It went well and I was seen quickly this time. Dr. Zelaya is very professional and I recommend him as a dermatologist often.
Dr. Zelaya and everyone I encountered were very professional, courteous, and knowledgeable. I highly recommend him to anyone looking for an excellent dermatologist.
Dr. Zeleya was very professional, had a good bedside manner and I felt confident in him. All in all, it was a very good first visit.
The DR is more interested in placing his sponsored product than helping you.
I was very satisfied.
Great, professional, efficient. A++
I had a 5:45 appointment and was out at 5:58 - unbelievable! The doc checked all the moles (thoroughly) on my entire body and burnt a wart off my foot in that amount of time. Staff is very nice and professional, from the receptionist to Dr. Zelaya. I've already recommended him to friends and family.
I was hesitant because I read negative feedback about him, esp wait time. Well I was in the examining room and he was talking with me within 30 minutes! I found him professional and concerned, as were all of his staff. I didn't feel he was rushed. He did a thorough skin exam and talked with me about everything. His office does cosmetic stuff and I am interestd in that too, but he didn't pressure me at all. I am so relieved to find a good dermato in my neighborhood - look forward to seeing him again.
Good visit. Dr. Zelaya gives comprehensive information.
Super comfortable and easy visit.
waiting for 50 minutes for 10 minutes with the Dr. is not good.
Great staff, super clean office, he's a very helpful man, very easy to talk to and makes you feel super comfortable
Went for basic derm (skin cancer check, not cosmetic). Dr. Z's exam was careful, thorough, and comforting; we discussed all my "spots", and he advised that 2 get biopsied, which he did immediately. I sensed he was very tuned in to my skin exam and my concerns, and his advice and counsel made me feel my skin (the largest organ on the body!) is well taken care of. I like his technique and "bedside manner." He is by far the best derm of four I have seen in the last 10 years.
Dr Zelaya was friendly and helpful. He explained his diagnosis and the reason for his prescriptions. I was surprised to wait 30 min after my arrival to be seen, though.
Swift, to the point and didn't have to make multiple appointments to get seen.
He was very brief, but efficiently diagnosed my symptoms. I hope the medications work. I will know in time. Wait for update.
I only saw him for a few minutes but that was enough for him to provide prescriptions that completely fixed my acne, for the first time in my adult life.
Doctor is professional and very was well manner in answering all my questions; He is was very informative. He was lil hasty running for the next patient. Also, I forgot few things to tell him while he was in the room, but waited until next patient is done and spoke to him. Everything was good except the wait time (i had to wait for about 30mins or so). Other than that I highly recommend this doctor.
Always a pleasure. Quick and efficient.
Dr. Zelaya was pleasant and the staff were friendly
Beautiful office. Very close to public transportation. Great doctor.
Very professional and nice. The entire staff was friendly and efficient. I recommend Dr. Zelaya to anyone looking for a good dermatologist in NYC.
Very nice man and nice facility. Pleasant and professional staff. Only waited 5-10 minutes. Appreciated the doctors advice. Positive overall experience.
Very nice man and nice facility. Pleasant staff. Only waited 5-10 minutes. Positive overall experience.
I went to Dr. Zelaya a couple years ago when I was randomly having a really severe breakout, and he magically disappeared it really fast and I had totally clear, normal skin for 2 years. For some reason I had another bad breakout over the last couple weeks and it was getting out of control, so I decided it needed professional attention. I liked Dr. Zelaya so much the first time that even though I had a new job and thus new health insurance, I just decided I would pay out of pocket to see him again if my new insurance didn't work. Luckily when I showed up and said to the receptionist that I would just pay himself, she looked at my insurance card and told me I would be covered and it was fine. I just had to call my primary doctor and have her fax over a referral. (FYI, if you don't use insurance, the visit would cost $100 out of pocket. Not too bad considering I was desperate at that point). The office is very nice, relaxing, clean, etc. and Dr. Zelaya is very friendly, he gives you the vibe that he genuinely wants to help you. The main reason I like going to him is that he gave me cortisone injections directly into my disgusting, painful pimples which shrinks them down almost completely within a few hours. (This might be common practice, but I had never heard of it before). Basically you can bet that if you go to see him for really bad, deeply rooted acne, you'll start to clear up literally right after seeing him. He also gave me some prescriptions that will finish the job over the next couple weeks. Dealing with acne is embarrassing and awkward but his manner is great and I now know I won't have to hide my face in shame for much longer!! Woo Hoo!!
pleasant, reassuring, clean & quick
I went on a Thursday around noon and i found it very quick, helpful, comforting and professional. Will absolutely use the service again.
Very thorough and professional. Have recommended him to lots of people.
I made an appointment first thing in the morning to make sure I was seen on time, and still waited about 45 mins before meeting with the doctor! He was nice and professional (and the medical assistant who took my info was as well) but seemed extremely rushed.
Quick, easy and the Dr was very good about explaining everything he was doing and making me feel comfortable.
Very friendly, informative, helpful. Highly recommended.
Overall he made a great first impression. He was really friendly and answered the question I had. I'm very happy and will go back there for sure
He's always very nice, but the wait was ridiculous. Especially for a 10 min follow up appointment. This is the 2nd time I've had an insane wait time. Really difficult when you have a job that frowns upon leaving for hours at a time!
True professional and very compassionate.
answers all questions. doesn't push products
I thought he was very friendly. I was there for an annual checkup, and he seemed very rushed. He quickly skimmed my body, and decided to do a biopsy on three places (slicing off some skin from my nose and upper temple). He did this efficiently, but definitely quickly, and then forgot to do 3rd, until I stopped him from exiting the room and reminded him. He nicely apologized, and did the 3rd procedure and checked my scalp, which he had forgotten to do. So, all in all, I'm happy with the procedures, he was very friendly. However, it should also be noted that anytime you are at the doc's, you don't want to feel like they are more concerned with racing out of there than paying attention to you, especially when they have a sharp blade near your face. lol
Super nice and knowledgeable. Staff is very professional. Will definitely return. That he speaks Spanish is a big plus.
Good doctor, explained everything well, and was attentive to any concerns I had. Slightly quick with the examination, but I felt overall it was a thourough enough job. Will go back.
He was very friendly, addressed every question I had and didn't rush me through. Very satisfied.
He is very patient and helpful. He didn't mind answering my questions.
Very focused and professional. It was nice to see Doctor Zelaya himself do the exam. Nice, too, to have a full service practice that isn't focused mainly on cosmetic surgery.
Dr. Zelaya was very nice and professional. Though it was my first time there, he made me feel like I'm a regular. I waited about 20mins before I was seen and my consultation lasted another 15 mins. His assitant Deloris was also very nice. They even gave me coupons for the prescription co-pay. I was very satisfied with my visit!
Dr. Zelaya was very professional and informative. He has excellent bedside manner and took his time to explain his recommended treatment.
Dr. Zelaya is fantastic!
i felt like my family has found a regular dermatologist
I was seen right away and everyone in the office was friendly and professional. I will definitely go back if necessary.
Very thorough and very personable. Have had shorter waits in the Chelsea office.
I was very satisfied. He was professional, the office was clean and organized, and staff was friendly. I'm happy to have found a dermatologist.
Great communicator.!! Nice staff
wonderful! I've visited before and has always treated me with the utmost respect, very upfront with information and would highly recommend.
Great doctor. Highly recommended. Love that he takes CIGNA!
I can't say enough good things about Dr Zelaya. He took his time, looked me in the eye, and made me feel totally at ease while addressing a rather sensitive issue. I would highly recommend him.
Really pleased with my visit to Dr. Zelaya! He was great: didn't rush me, talked through my concerns, set me up with a good regimen, etc. Lovely bedside manner! His staff is friendly, too. I waited about 40 minutes, which isn't ideal, but that's my only complaint, really. Highly recommended!
Dr. Zelaya was very professional & personable. He made me feel at ease & answered all my questions. I would definitely recommend him.
It was weird- the assistant had the biggest, silocone filled lips ever and i made me see the place as more of a beauty place an less of a doctors office with professionals. nothing against them as people- really nice! Just didnt want to ever schedule my follow up for him to remove my mole, which is a minor surgery.
good office, good doctor. would recommend.
I really liked Dr. Zelaya. After visiting a number of other dermatologists in the city, I thought they were all brusque product and procedure-pushers. Dr. Zelaya was really friendly, took the time to find out about my history, asked about my preferences involving oral medication instead of pushing it on me, listened to me and explained why he was prescribing certain medicines, and most importantly -- didn't recommend a SINGLE expensive procedure. I'd definitely recommend him to anyone, especially someone who is looking for some no-nonsense acne help. Also, I noticed a lot of the reviews mentioned long wait times but I was seen almost immediately, and it was a lunchtime appointment!
He's excellent short and sweet. I'll keep going back for all my derm needs. Wish he did other medicine types.
Easy, nice, met my expectations.
It was awesome! Dr. Zelaya and his PA were super efficient, kind, friendly and great listeners - very much appreciated both of their attention and am on my way now to better health!
Dr Zelaya was extremely professional but at the same time wasn't sterile so that put me at ease. He's quick at what he does but extremely thorough. The office is neat and inviting and you don't wait very long. Very satisfied with the service provided.
loved the office, the stuff and the treatment. was very fast and to the point. I would say less than 15 min wait and less then 15 min appointment. for a bussy person this is perfect.
The wait was insane (2 hours in the main waiting room, then 30 minutes in the "inner" waiting room and then another 10-15 in the actual exam room). I actually only saw the doctor for a total of 5 minutes, but I have to say he was really knowledgeable and had a great bedside manner: communicative, listened to all of my questions and concerns, made great suggestions and eye contact which are all rare in dermatologists. I have been to many dermatologists in my day and he is definitely the best, I would go back again, despite the 2 hour wait.
As always, Dr. Zelaya was knowledgeable and incredibly gregarious. The front desk and staff was equally friendly. Everyone works with you to make for a pleasant and efficient visit.
Todo ha sido impecable lo recomiendo.
Very personable and made me feel comfortable.
Overall was a great experience. Dr. Zelaya quickly identified my issue and also explained why a previous diagnosis was incorrect.
He was very friendly and knowledgeable. He was also very thorough in his examination, unlike the previous dermatologist I saw (not through ZocDoc). I would definitely recommend him and plan on using him in the future.
He quickly and clearly diagnosed the pre-cancerous blemish on my face and treated it immediately. Three days on it is healing nicely, and he scheduled a follow-up in four weeks. He has a nice friendly manner, and I recommend him.
Thorough and good bed side manner. Chelsea office is very nice and does not feel like a typical 'cold' doc office.
Dr. Zelaya was understanding and accomodating. He was just fine and did the job needed to be done.
I think that Dr. Zelaya is amazing! Was straight to the point but was so soft-spoken & understanding. I have never met a Doctor as great as him! I cannot wait to continue with him!
Great doctor who listens to all your needs.
I thought he was very patient and addressed all my questions and concerns. I will be going back to see him in the future.
Wait time was long.
I was seen pretty quickly. However, He seemed so rushed, He was in the room with me MAYBE 5 minutes.
Was there for a skin cancer check, but ended up getting a small wart removed off my foot and a gross skin tag cut off my leg. I didn't go there with that intention, and was a little surprised he would do it right there and then. In retrospect, it's great that he did that because i don't have to go back for a second appt. I feel like he really examined my skin. I am a runner and have a pretty constant suntan, and my brother had a melanoma, so I am careful to go to skin doctors a lot. Dr Zelaya wasn't at all judgemental or preachy, which is why I left my previous doctor. All in all, he did a great job.
I was there for a routine skin cancer screening, not for anything cosmetic, though I now know that his office offers all kinds of other services (massage, facial, etc). The office is beautiful and peaceful, and very well run. I didn't have to wait at all for my appointment, and was out in 15 minutes flat. That's not to say that they rushed me. Dr Zelaya was very friendly, attentive and thorough. He asked good questions and explained what he was doing at all times -- made me very comfortable. He also wasn't judgemental about my tan, which I can't seem to not get as a mom of two young kids and seemingly always outside or in the park. Other dermatologists I've gone to for cancer screensings have tried to cross sell me anti-aging products and services, but that wasn't the case here at all. I'd absolutely recoimend to anyone.
pretty good, the whole thing was quite rushed but all seemed well
Dr Zelaya was very thorough and helpful. Would definitely recommend.
Dr. Zelaya was very pleasant and attentive to my needs and questions, as was his nurse. I will schedule with him again. Wait time was 45 minutes for a 5 minute appointment, but what can you do?
Dr Zelaya was wounderful. he made me feel confortable and relaxed.
Dr. Zelaya is very knowledgable. He addresses all concerns and makes sure that you have the most effective regimen to see the results you want.
Nice office, Professional Staff, and Doctor is very pleasant.
Answered all of my questions and was patient.
Excellent and professional
He was excellent. Very knowledgeable, professional, courteous, and willing to give additional information when requested.
He is Injection happy, I had seen him when I was younger at his practice in Brooklyn for a similar dermatological condition and he didn't really have much to say about what causes the symptoms or how to stop it, but he was ready to inject almost instantly. A friend of mine went to him and had the same experience, I think he believes Cortisone is a cure all...how about no?!
Dr. Zelaya is exceeding courteous and helped me feel comfortable in an otherwise stressful procedure. I would definitely recommend him to anyone who need to remove a cyst from the skin.
As a first-time patient, I was fully expecting a long wait. I was out of the office, finished, barely 10 minutes after my scheduled time!
Dr. Zelaya was quick and courteous. He addressed all my concerns and made great suggestions for treatment. Wait time was less than 15 minutes. Would definitely recommend.
Dr. Javier Zelaya takes a very good care of his patients.
Speaks very quickly, and seemed to be very busy, but I just made sure to ask all my questions, and he was extremely polite and helpful in dealing with them. I'd gladly use Dr. Zelaya again.
My visit to Dr. Zelaya was quick. He knew exactly what to do and explained the procedure to me perfectly. Wait time was a bit annoying but it was worth it.
He is very nice and caring. Not sure if he knows all of his stuff. He seems to be geared towards surgery.
Doctors office is very easy to get to by Subway. Two minutes walk from train station. The Office is very nicely decorated , soft music, relaxed surroundings. Doctor Javier Zelaya, very friendly and efficient. Will definettely recomend him to all my friends and co-workers. thank you.
Waiting time was horrible (almost 2 hours) and front desk staff were ok but the doctor and his assistant were wonderful, helpful, and very nice.
Dr. Zelaya is a great doctor. I saw him for a pretty unsightly dermatological problem and unlike other doctors he didn't make me feel uncomfortable. His diagnosis was accurate and his prescriptions were extremely helpful for the condition. He recommended new medications/products I hadn't heard of and due to cost/insurance issues provided me with enough samples to tide me over. Great doctor all around.
Dr. Zelaya was fantastic. He's extremely nice, courteous, and helpful. He listened to all of my needs and offered both immediate and long-term suggestions. I've also never been to such a nicely kept and serene office. It was a pleasure to visit and I can't wait to go back.
Very pleased,I have already made appointments for my family and recommended the office to friends
VERY LITTLE TIME SPENT WITH ME. WASTE OF MONEY. TOTALLY POOR CUSTOMER SERVICE FROM FRONT DESK PERSONNEL.
I had a great visit and Dr. Zelaya was very nice and took great care of me.
Very pleasant and appreciate the on time visit.
Dr. Zelaya and his staff are awesome. They're welcoming, professional and extremely accommodating. Dr. Zelaya has wonderful manner - he's very caring and listens to your concerns. Although he's quite busy you never feel short changed by the visit. I'm recommending him to everyone I know. He's the best and has been for years.
Sincere, caring, efficient and thorough. Take it from this 35yo acne patient who has seen MANY dermatologist,DrZ is worth seeing. I feel so much better about my skin.
Good doc but the wait was a bit long.
Knowledgeable and friendly.
I was one of the last appointments of the day, and I had to wait about 45 minutes before I was seen. The consultation was quick, but Dr. Zelaya was really sincere/personable/knowledgeable that I would still highly recommend this doctor.
Very understanding and helpful, other dermatologists dismissed my concerns.