Book an Appointment
Qualifications and Experience
Please expect a call from the practice to confirm your appointment!
Dr. Jerome Schwartz is an allergist and ear, nose, and throat doctor treating patients in Bethesda, Maryland, and the surrounding communities. He is a member of the American Academy of Otolaryngology Head and Neck Surgery and operates out of the Feldman E.N.T. Group. He also holds certification from the American Board of Otolaryngology.
For his undergraduate degree, Dr. Schwartz attended the University of Pennsylvania. He pursued his medical degree at the George Washington University School of Medicine, graduating with distinction. Dr. Schwarts received his residency training in otolaryngology, head and neck surgery, at the State University of New York Downstate. He has also completed advanced training at St. Lukes–Roosevelt Hospital Center.
Patients visiting Dr. Schwartz can receive a full range of ear, nose, and throat care. His special training includes laryngology, neurolaryngology, swallowing disorders, and voice disorders. He also provides treatment for issues including vertigo, sinus problems, snoring, hoarseness, hearing problems, sinus problems, and ear pain.
Verified Patient Reviews
Excellent and very professional.
Dr is friendly and easy to talk to, helps explain situation (on patient terms) and doesn't rush through to next patient.
Thorough exam,takes time to explain matters, never feel rushed.
Dr. Schwartz is incredibly personable and his caring for our daughter comes through in each appointment. He spends whatever time it takes to do a thorough exam and to discuss next steps.
Dr. Schwartz was very professional and considerate during an exam to address severe pain and bleeding from my ear. He provided care and comfort in explaining the cause and the suitable treatment. Thank you.
He takes the time to listen to you. He read my paperwork before entering the room. He even came up with a diagnosis that several others couldn't figure out. Thank you Dr. Schwartz. I will be following up with you.
All the staff and Dr. Schwartz were very nice and efficient. They are such sweet people.
I left the office feeling much better than when I went in!
I really liked Dr. Schwartz and rated him "Excellent". However, I do not want to return to the practice for treatment. The telephone system is awful! You cannot speak to a human. After I made my way through the phone tree, a recording requested that I leave my name, phone number and birthday and stated my call would be returned. I left 3 messages over 3 days with no return call. All I wanted were the results of my MRI. I called back again for the 4th time and finally spoke to someone by pressing 0 and was told my doctor was on vacation for the month of August. I was told by the person taking Dr. Schwartz place that I needed an another test (MRA) and I should call her back for results. Well, same thing when I called for the results...I left several messages over 2 days with no return call. I called back again pressing 0 and was told she was on vacation. I was asked by the radiology clinic to come back for a third time and called my doctor's office to find out why. No one called me back, so I gave up and had the 3rd MRA. Having an MRI/MRA with contrast is not pleasant, but to not have your doctor's office care is unacceptable. I would not recommend the practice, but I really liked Dr. Schwartz.
I had not been to an ENT in years. I knew I needed to get wax removed from my ears and I was having some problems swallowing. Dr. Schwartz's assistant was great. She carefully explained everything she was going to do for the ear wax and what Dr. Schwartz would do to check out my throat. Her descriptions were right on target and helped put me at ease. Dr. Schwartz also spent quality time with me and carefully explained what his examination revealed and how he thought we should treat it. A very good first visit with a new doctor.
He's an amazing doctor and very pleasant.
He is an excellent physician! I was experiencing chronic hoarseness which had been diagnosed as acid reflux by a PA in Florida. No follow-up treatment was offered, and I had no confidence in that ENT group. I returned to MD and made an appointment with Dr. Schwarz with the Feldman ENT Group. Dr. Schwarz immediately diagnosed the problem as a polyp. He was very thorough in his examination--using both a still-camera scope as well as a video camera. He took a cautious approach to treatment (which I greatly appreciated), prescribing antacid medication and voice therapy. We agreed if these strategies did not solve the problem, then surgery would most likely be necessary. That turned out to be the case and I had surgery to remove a large polyp and a smaller one nearby in early July. I was very nervous about the procedure, but Dr. Schwartz was so kind and reassuring. The surgery went very well and a biopsy revealed the growth was benign--much to my relief! I highly recommend Dr. Schwartz for his expertise, compassion and professionalism!
Took about an hour to be seen with no apology for wasting time, just went through generic tests, didn't take my theories into consideration, never called back after multiple messages and just wanted money by suggesting a CT scan when my issue is related to skin, not sinuses. Not helpful at all. Just helped rule out allergies like any lab can do.
Always a pleasure seeing him. Hadn't seen him in over two years and he remembered me. The office staff is very perfessional and they have updated their EMR and billing software. I was very impressed.
Dr Schwartz and his team were terrific! Very little wait time, and very knowledgable staff. Everyone was so friendly!
Dr. Schwartz is an excellent doctor- thorough, attentive, and very approachable. He explained everything to me in understandable language and connected me to some great resources. I cannot say enough good things about him.
He's taking excellent care of my daughter and myself, so can't get any better than that! Even his assistant treated me wonderfully!
The staff was friendly and very helpful. This was my first visit and I will certainly return annually to have my ears cleaned out.
The visit was very useful and productive. I had a lot of questions and concerns going into the visit and was relieved by the results. I would rank this among the best visits that I have had.
Thorough, explained things and answered questions.
I was quite impressed. He was direct, kind and very helpful. I feel that I am in very good hands.I am pleased that I found him and can certainly recommend him to others. Rachel H
Great proficient Doctor with excellent chair side manor. Explained everything and gave me all options for what I needed.
Friendly staff and doctor. Nothing felt rushed. Everyone treated a 4-year old as a 4-year old. Bill via e-mail - useful for tax (HSA)
very well run office! Everyone friendly & calm & patient! They go with the flow for sure! ;-) Dr J & also audiologist were great too!
The office staff was professional, pleasant and efficient. 40 minutes to see the doctor's assistant, 20 minutes more to see doctor. Dr. Schwartz was excellent, explaining what he found and what the treat alternatives were.
I love this doctor, always great bedside manners, friendly and informative. The front desk is great as well. The only complaint I ever had was that the finance office sent my bill to collections rather than just calling me when they did not have the right address. But that only happened one time and everything has been great since!
The entire experience was pleasant. The doctor listened to my concerns and answered my questions professionally.
Dr. Schwartz was truly great like the other reviews say. Excellent bedside manner and listens. Sounded very knowledgeable about his craft. Would definitely recommend as primary ENT doc. Facility itself is nice: close to Friendship Heights station. Downside is the wait time but it is a popular place. The front desk person I dealt with was nice, but in a busy practice such as theirs, would appreciate if the other front desk person would not talk as loud about the office issues they were having. I had a difficult time hearing if I was being called or not and it's not because I have earwax.:) Anyway, wouldn't mind going back to the practice and will definitely recommend. I've been there twice and been extremely satisfied with both visits.
Dr. Schwartz was very knowledgeable and took ample time to answer all my questions. His staff were also top-notch.
Very professional and thorough. I have been a patient in this practice for many years but this was the first time to see Dr. Schwartz. His assistant was also competent and friendly. Recommend both.
It was my first visit with this doctor. He was personable, professional, and very knowledgeable about my problem. Following a diagnostic procedure, I left with helpful information. I can highly recommend him.
Dr. Schwartz was GREAT! Thorough, willing to work with me, didn't make me feel as if I was crazy with a cough that won't die. I felt well taken care of and listened to.. He is also clearly up to date on the latest information in his field. I hope I don't have to see him again (as In I am well again), but if I ever need the services of an ENT, I will go back to him in a heartbeat. Exceptional doctor. Great sense of humor!
He was rushed, but he's a competent doctor and caring nonetheless.
The wait time was a little long BUT it was well worth it. Dr. Schwartz was so kind and down to earth and really explained to me what my procedure was going to look like. One of the best doctors I have been to, highly recommend him to anyone!
Dr. Schwartz is a wonderful doctor and I always feel comfortable with his care. My only complaint is the wait time.
Was professional and caring. Took the trouble to explain and was patient. Great Doctor!
Dr. Schwartz confirmed my diagnosis and was very helpful in identifying helpful interventions. I appreciate that he understood my reluctance to continue with medication and suggested alternative approaches.
By the time I got my appointment, my problem had almost gone away. Even so, Dr. Schwartz listened to my symptoms from the beginning and examined me thoroughly. I didn't feel rushed at all. He was glad to tell me I didn't have any issues, and assured me I could walk in if my symptoms reappeared. He was very nice and courteous. I would highly recommend Dr. Schwartz to my friends and family.
Coming from a family of doctors it takes a lot to impress me. I was very Impressed with Dr. Schwartz. Great bedside manner. Listened. Professional. Highly recommend.
He's FANTASTIC!! We love him and how he takes care of my mom and I. The best ENT physician in the DMV and most kind physician I've ever had in all my fifty years living. Top notch.
Dr. Schwartz was wonderful, he took his time explaining the procedure and was very helpful.
He explained everything in detail have all the options and asked me several time if o had any questions. It was a wonderful experience
I received an excellent examination and discussion of my case.
I very much loved the way Dr. Schwartz explained EVERYTHING to me. He anticipated my questions before asked. I explained to him that my daughter was worried about the prognosis and he wrote a note to her explaining everything. What more can one ask of a doctor.
I was seen earlier than my appointment... and he and his staff really were complete and I wasn't rushed. Spent close to 45 minutes with him and his staff. Wonderful doctor and practice.
Very professional and gave good explanations of his diagnostic.
The doctor listened to what I had to say and was responsive to my concerns.
Phenomenal doctor in too many ways to describe. I can unquestionable assure anyone reading this that your experience as a patient will be superb and you will return to Dr. Schwartz time and again as a result. Rob F
My visit was excellent. The staff was very pleasant and professional too.
First time meeting him. Was very personable and friendly. Easy to talk to. Was informative and put me at ease about what was going on with my throat post surgery.
Dr Schwartz quickly explained what needed to be done and what steps to take after the procedure. I have seen Dr Schwartz before and highly recommend him.
Dr Schwartz was great, no nonsense and helped me with my ear trouble. It was a nice experience: from the front desk, to his listening and answering questions. (thank God the problem is gone)
Doctor was very attentive to my issues and answered all my questions. I came away feeling better about my problem knowing it would go away soon and ways too prevent it from happening again.
Dr. Schwartz is a very kind doctor. He takes the time to really listen to your problem and comes up with a solution to help you!!! I highly recommend him!!
All staff were friendly and made me feel welcome.
Dr. Schwartz was very professional and took all the time needed to figure out what my issue was. His office was very professional and made me feel welcome.
Very professional office and staff. Highly recommend!
We love Dr, Schwartz. He takes time to explain everything to me and to my grand daughter, who is his patient. We love how gentle and kind he is, he listens, he's thorough, and he gives us options. I recommend him highly.
Pleasant reception and nursing/med staff. Attentive visit with Doctor.
We brought our older daughter in to see Dr. Schwartz in 2010 for consultation regarding tonsils. All nurse's, as well as Dr. Schwartz, were helpful, nice and knowledgeable. So I knew where to take my younger daughter when she was having tonsil problems! Great office and staff!
The office staff was professional and friendly. Things moved quickly and explanations of all procedures and treatments were provided.
Nice doc -- very positive energy. The wait time was minimal and everyone was very friendly.
Great bedside manner, informative, and thorough.
Doctor Schwartz is clearly an expert. He was very knowledgeable on the subject matter, and was familiar with my past history despite it being over a year since my last visit. The Doc is a very personable guy, happy to answer any of your questions and to explain problems and procedures in a way that the everyday person can understand. This guy is top shelf.
Great and knowledgeable physician. Will recommend...
Very personable, took time with me and explained procedures and medications.
The visit went well and i felt they covered all the bases to determine what my treatment should be
It was a very pleasant experience and I did like Dr. Schwartz. I am hoping he can help me with the medicine he prescribed.
I arrived early since traffic in the DC area is heavy and after the pleasant receptionist checked me in I was about to take a seat when the nurse called me in, took my history and blood pressure, then told me the doctor would be with me shortly. I was not the first appointment. Within 2 minutes the doctor came into the room, went over my history, performed a physical ENT exam, then held a discussion. A prescription was sent electronically to my pharmacy. Although I did not expect to be taken 20 minutes before my appointment time, it worked out that way. I am quite pleased with the office staff and the doctor.
Outstanding. Very likable. Down to earth and explained my situation clearly.
Great! He was very professional and a good doctor. This was my first visit with him.
Amazing doctor and practice.
The office is run very efficiently--after I finished my required paperwork, I was seen by the Doctor's assistant. She was very helpful and handled the initial part of my visit. The Doctor completed my procedure and answered all my questions. He then checked out my nose and throat passages to be sure they were clear. I will surely return to this office in the future if its needed!
As always, I found Dr. Schwartz to be very focused on my case, and to give me the time to discuss my issues.
Turns out we both grew up in the same part of Los Angeles. I recommend. ;-)
Hes has excellent bedside manner, and he really knows what he is talking about, which takes a lot of stress off.
Dr. Schwartz has an excellent bed side manner. He took the time to listen to me and then explained what he was going to do each step of the way.
Simply wonderful. He is easy to talk to and takes the time to fully answer questions. Never seems rushed or trying to hurry the patient along. Great visit.
I really like the doctors approach. He was patient and informative. He choose the less invasive approach first instead of going straight to surgery. Probably one of the best doctors I've seen.
I really wish that Dr. Schwartz would be more willing to talk to his patient in Spanish as they requested, because he speaks it well. It's more comforting for the patient, to be able to feel like they could ask the doctor questions and develop a relationship, instead of waiting on everything to be translated, and hoping that nothing gets lost in that translation.
Dr. Schwartz is very thorough and never rushes me out of the office. I highly recommend him
He was great. Very gentle and took his time. He really listens and cares about what you are saying. They saw me right away, and actually got me in early. Very kind. I highly recommend him.
He was very easy to talk with. We were told to download the paperwork online and complete and bring to appointment. We were still asked to arrive 15 minutes early, We paid our copay and had to wait 15 minutes. There was a 5-10 minute wait before the doctor came into help us. We were happy with the treatment.
Dr. Schwartz is very competent and friendly. He completely answers all questions.
My visit was very pleasant . Dr. Schwartz and his staff were friendly, kind, and seemed very knowlegeable and professional.
Dr. Schwartz and his staff were incredibly welcoming and professional. He spends as much time as needed for a thorough assessment of the situation and to answer any questions.
Except for the wait it was excellent. He was thorough and thoughtful and explained every thing very well.
This is an A1 doctor.
Dr. Schwartz is a great doc. He takes his time, explains things well, but isn't condescending. He laid out the choices for treatment, explained why he chose one over another and a time frame for follow-up. There was no wait time in the office. If you're looking for an ENT, I would certainly recommend him.
I think that he is the best doctor I have ever had. Very happy with his profecionalism and personality.
Very professional and thorough, explaining the myriad options available in easily understood terms.
He is very kind and capable. He removed my son's ear wax skillfully. His ear is recovered and healed soon
He was attentive , approachable and very thorough.
Was able to schedule an appointment right away to check into my hearing loss and get a proper diagnosis in the midst of my busy travel season.
Very professional, with Dr. Schwartz focused on my problem every minute. I certainly would recommend Dr. Schwartz to anyone with an ear, nose and/or throat problem. David Selman
Great bedside manner, as always. Jerome was hopeful that the antibiotics I'm on for another issue will help my sore throat, and had an idea of what might be causing my throat pain if the antibiotics don't help.
Very thorough and professional - highly recommended.
I had a significant/acute concern. Dr. Schwartz was very thorough and ran a test, and to show what a nice guy he is, even waited and discussed other pertinent medical issues with me while the culture was coming back.
Promptly seen by PA followed by the doctor; whatever tests, etc that could be done at the office was taken care of and plan of treatment clearly explained. Nicely done.
Good knowledgeable professional. Efficient.
I was seen immediately for my follow up visit. Since I saw Valerie, the audiologist, I also had little wait time between seeing her and Jerome. Jerome did a great job on my ear tube surgery which I had two weeks ago. I'm not in pain anymore!
I had an appt. for Dr. Schwartz to recommend hearing aids after having a hearing test at Costco. I saw his asst. , then had another hearing test and then saw Dr. Schwartz. Everyone in the office was very pleasant, professional and I was seen immediately. I would highly recommend Dr. Schwartz to a friend.
Very professional and knowledgeable - communicated well with my 13 year old daughter.
Very proffesional and reassuring
I am a long time patient and my visit Dr. Schwartz went fine. I had indicated that I needed to see Gerry, my audiologist, while there, and learned that she was off when I arrived, which was disappointing. That is why I prefer making my appointments with a receptionist.
Very pleasant, thorough, and answered all my questions
Best ENT doctor. Professional, competent and excellent bedside manner. Also, he accepts children and adults - convenient for the whole family.
He was pleasant and listened.
Dr Schwartz took time to listen and was very informative! My only complaint would be the front desk, who first claimed I needed to pay out of pocket for everything. Even after I explained that my insurance covers the services when I first arrived, and asked them to please check, they insisted that I was not covered, needed a referral, and I would need to pay out of pocket. It was not until I said I would go elsewhere and prepared my things to leave the office that the front desk called my insurance and clarified my coverage. I ended up NOT needing a referral and my visit was fully covered by insurance. Despite my front desk experience, I would highly recommend Dr. Schwartz!
Very kind and professional. Did not talk down to me. Was conservative with treatment recommendations.
Very professional and courteous. Took the time to very clearly explain the results of my hearing test and examination. I feel I have found a very good doctor!
As usual, great!
His assistant was super friendly and comforting.
Very knowledgeable provider however he was behind so he was very rushed to get in and out of the room. I did not understand what he was telling me about bone conduction or something because he was speaking so fast.
I have been seeing this practice for almost 25 years and it has always been excellent. This was my first appointment with Dr. Schwartz, and he demonstrated the competence and care that I have always associated with this practice. He was thorough, competent, and understanding. His assistant, Dave, also doid a great job of cleaning my ears.
nice man, seems to really care.
Both Dr. Schwartz and his PA (?) Dave were great! Very knowledgeable and thorough.
He was understanding with my frustration regarding my ongoing ear pain and finally agreed to put a tube in my right ear. I'm not yet sure when I'll have the surgery (under general anesthesia) but I know I'll be in good hands.
Great, felt the doctor really listened to me. What he told me made sense and I trust his advice
Great doctor. Patient and professional.
We were referred to Dr. Schwartz by our son's pediatrician after a diagnosis of sleep apnea that grew worse rather than better as he got older. Dr. Shwartz was very attentive to my not-quite-4 year old son and could see the issue immediately. Surgery for a tonsillectomy and adenoidectomy was scheduled and both Dr. Schwartz and his team were very gentle with our son and his worried parents as they took him into surgery. The results were great and my son healed well. The follow up visits were quick and easy, too.
Dr. Schwartz takes time to explain the things and is very thorough in his diagnosis.
Very impressed by the visit. An assistant took the pertinent information within minutes after being shown to a room, was given an audiology test immediately thereafter and saw Dr. Schwartz shortly after that. Dr. Schwartz answered all my questions directly and told me what was and, more importantly, what was not known about the etiology of my condition. He has a very professional yet friendly manner.
I highly recommend Dr. Schwartz! I was lucky to get a same-day appointment for what turned out to be a very minor throat issue. I got to the office about 20 minutes early, filled out my paperwork, and waited less than five minutes to be seen. Dr. Schwartz and his assistant have excellent bedside manor. They both listened well and completely calmed my fears with a thorough examination. I especially appreciated the fact that, despite the fact that my issue was so small that I probably didn't even need to see him, Dr. Schwartz did not make me feel silly for coming in.
Dr. Schwartz seemed thorough in his exam, asked questions, listened to answers and explained his assessment and course of treatment. He was very pleasant. The assistant Dave was also very professional. Not many health care providers introduce themselves to patients anymore. These two professionals did that and it really makes a difference in the provider-patient relationship.
Very thorough. Dr. Schwartz took the time to understand our problem and walk us through the landscape of options.
Very professional and friendly. Answered all of my questions with enthusiasm, which stood out as I'm sure they're basic questions he gets over and over. I was seen right on the dot of my appointment time. In fact, I didn't even finish all the paperwork before hand! How often does that happen!? Highly recommended.
He's an excellent Doctor who listen & explain everything!!
All the staff were extremely friendly & professional. Would definitely recommend Dr. Schwartz to everyone.
Dr. Schwartz is a top quality physician. He is a superb diagnostician, an excellent surgeon as reported by a coworker who had to have surgery for her one year old, and a compassionate person. The best of the best!
Very nice and thorough. My 14 year old even commented that she liked all the people who attended to us.
Dr. Schwartz explained the diagnostic results and my options for treatment. I decided to proceed with his recommendations for additional testing.
This was my second visit with Dr. Schwartz. Each time I had had an acute problem, and I was treated professionally and swiftly. I had ample opportunity to get my questions addressed. I felt very well cared-for by the doctor and his assistant. Furthermore, so far I'd say the office is smoothly run, and enhanced the professionals' talents. I would certainly recommend this office and Dr. Schwartz to my family or others.
Dr. Schwartz is wonderful with our children. This post surgical appointment was fast and easy. He answered all of our questions and is truly client focused. The office is super efficient.
Very informative and friendly
I really like the time he spent explaining things to me. Making sure I understood everything! He is great.
He was great, very precise and explained in a concise manner the situation at hand.
I was about 15 minutes late due to bus delays, but the receptionist I spoke with was very accommodating when I called to inform them of my delay. Surprisingly, I didn't have any delays between being called back and waiting for the doc, even though *I* was late. :) Jerome was warm and empathetic with regard to my awful experience with another otologist and how miserable my 10 month ear pain has been. While he wanted to see what otologist #3 (at GW) thinks and try some pain relieving drops, he's open to putting tubes in my ears as a last resort. And unlike the awful otologist I saw last week, Jerome said he'd have no problem putting me to sleep if I do have the surgery.
Amazing doctor. He first treated my 4yr old daughter two years ago for repeat ear infections. Another doc insisted on tubes but Dr. Schwartz wanted to try a conservative approach of antihistamines and a steroidal nose drop. Well, it's been two years and she's had plenty of colds but no ear infections! So happy we found him and that she didn't need the procedure after all. I recently went to him myself for recurrent nosebleeds and other sinus issues. He addresses all of my concerns and took the time to explain in detail what was going on. I never felt rushed. This doctor is very intelligent, has a great personality and I would highly recommend him. Top notch!
Such a wonderful doctor! Let's patient know all information needed and is concerned and professional!
This is an excellent doctor in an excellently run office. Highly recommended.
Dr. Schwartz is very professional and friendly, he answered all my questions patiently and was informative
Great doctor. Very kind
Dr. Schwartz was very pleasant, attentive and gave me plenty time to explain my concern. It is seldom that we find a doctor who listen, most are in a hurry to get out of the examination room , are afraid to touch the patient and there is not eye contact.
very professional atmosphere,overall - great visit & happy with results!
Todo excelente siempre que lo necesité volveré
First off, let me say I had no prior knowledge of this Dr., and no personal recommendation I found several good reviews on ZocDoc for Dr. Schwartz, and saw that he had some additional training (swallowing disorders) of which I needed to see a doc about. I was very impressed with Dr. Schwartz, he did a thorough exam, listened closely to all of my symptoms and initiated a course of action to deal with a couple different issues I had been experiencing. He was very thorough with his explanations and thoughts, and spent quite a bit of time with me (and I know the office was very busy, with lots of patients). I had to wait a few minutes in the exam room to see the doc, but I'd rather do that and know that the doctor is trying to spend adequate time with all his patients. A+ for Dr. Schwartz and his staff.
Excellent! Spent so much time evaluating my issue today. Wonderful physicisn.
Dr Schwartz was courteous and listened well to my concerns. He was not in a rush and spent enough time with me. He was very polite and professional. Highly recommended.
I loved Dr Schwartz. I went to many Dr's before him who had no clue what they were doing and gave me wrong medications and my ear infection just got worse and worse. Right away Dr Schwartz diagnosed me with a fungal ear infection and fixed it. I seriously am so grateful to this doctor. Many others don't know what they are doing and I wen through a lot of pain and misery before i found Dr. Schwartz! Also I was trying to get pregnant at the time I went in for treatment and he was really caring and understanding. He cared about my concerns and questions I had since I was nervous and didn't want tot do any harm to the baby with any medications topical or oral since I had a chance of actually being pregnant.
Very knowledgable, patient, and good at explaining things in layman's terms.
Dr. Schwartz will not let you down. I am a new patient and he is one of the best physicians in my personal experience. Great communicator, very knowledgeable about ENT conditions, and is on the individual patient's team towards healthy goals.
Great experience. Professional and courteous
Wonderful! Very helpful took care of our needs in a timely and efficient manor. Even gave a healthy tip for at home with a homeopathic remedy.
The doctor was courteous and spent enough time to address my concerns.
I was pleased with the time he took explaining what was going on and the options. I appreciated not feeling rushed. Dorothy
Dr. Schwartz's staff was efficient and courteous in checking us in and getting us to complete the required paperwork. We were seen within a few minutes of our scheduled appointment time. Dr. Schwartz was very personable and professional. He took the time to get a complete history related to the visit. Following his evaluation, he carefully and thoroughly described all of our options, provided his recommendations, and left us the leeway to weigh and decide for ourselves. We were very pleased with Dr. Schwartz and would highly recommend him to others.
I had my follow up appointment post surgery and my the right side of my throat (where I had tonsil tissue removed) is healing nicely, despite a little pain. He also gave me ear drops for an ear infection that cleared up to further aid healing. Hopefully these drops work as he's struggled to figure out my ear problems for the past 8 months! Other than my frustration with my ear problem, I'm happy to have Jerome as my doctor. :)
I love this ZocDoc system. It's great with the ease use and the reminders.
He is a good and comprehensive doctor. Takes the time to explain what is going on and what he is going to do.
Dr. Schwartz is knowledgeable, patient, and respectful. He took time to answer my numerous questions.
This was my initial visit with Dr. Schwartz. I found him to be easy to talk to and he took the time to explain to me what steps he was going to take to resolve my issue. I felt very confident in his treatment.
Except for the long wait (and I arrived early with all my paperwork completed), the doctor and staff were all excellent and the facilities clean and comfortable.
One of my favorite doctors! He seems to truly be concerned about my issues and tries to find a solution in curing them. Kind, caring and very considerate. Too bad more doctors aren't like him!
Today was my first time seeing Dr. Schwartz. I found him to be knowledgeable and professional and he completely understood all my concerns and took the time to address each one. If I had the occasion to need ENT services again in the future, I would definitely see Dr. Schwartz again.
Good experience overall. Dr. Was very knowledgable about my unusual condition.
Great experience. Highly recommended. Knowledgeable and thorough.
I'm hoping my revision tonsillectomy will solve my throat pain and I know I'm in good hands. :)
I found Dr. Schwartz thru my insurance and after the reviews figured I'd give it a shot. I was able to get an appointment quickly and online. The staff was very courteous and friendly. Although he was a little behind it wasn't a big deal. His tech saw me and apologized for the wait and was very polite. Dr. Schwartz was also polite and courteous. He made sure to go over all the items I had on my paper I wanted checked. Explained the issues, treatment options, etc. Very through. So in all I would say it was a very good visit and will definitely see him again.
La manera en que me atendio, me parece muy profesional, permite interactuar y exponerle los problemas medicos .
Dr. Schwartz asks good questions, he is very attentive and his assistant Dave is terrific. But there is a long waiting time because they have patients scheduled every 10 minutes and if the doctor is good as Dr. Schwartz is, it is not possible to find out all he needs and examine the patient within that period of time.
Normally I'd give 5 stars for "would I recommend him?" but right now I'm frustrated since he can't provide any solutions to my 6 month chronic ear problem. I've had 4 ear infections this year (3 in 6 mo), been on several rounds of antibiotics, and have had every possible test (hearing, ct, mri) come back negative. Also, my right tonsil tissue grew back 6 mo after my tonsillectomy. Until then, I had no problems but now I'm feeling the way I did before my tonsillectomy. Fortunately, he's open to removing the remaining tonsils but wants me to heal from my recent septoplasty and turbinate reduction--which is a sign of a good doc. I really like him and know that he'll do anything to help me. But being in so much pain, I need more from him.
Dr. Schwartz was great. Awesome demeanor, wonderful with my 9 year old son ( who was a little nervous), funny, and thorough in his explaination. I would definately recommend him.
Excellent and very profissional.
I had a great appointment with Dr. Schwartz . Dr. Schwartz and his assistant made me feel very comfortable. They were both very knowledgeable and professional. Dr. Schwartz took the time to answer all of my questions and made sure that my issue was 100% resolved, so that I would not have to return in the near future. I would definitely recommend Dr. Schwartz to friends and family.
Great experience! Wonderful doctor and office people.
He thoroughly examined residual tonsil tissue that the otologist he referred me at Georgetown found several days prior to this visit. This finding was surprising to me since I had a tonsillectomy 6 months ago. While my five month ear pain is still a mystery, Jerome thought my ear pain could be referred from the residual tonsil pain. While I need to have more tests and see if the nodule gets worse, his giving me a possible explanation is HUGE step for him given that he couldn't figure out what was going on during previous visits! On a personal note, he asked how my medical assisting certification is going. This is one of many examples of why I'm so happy to have Jerome as my ENT--he cares about me not just as a patient but as a person.
Dr. Schwartz is great. Very thorough and always seems concerned with any problem I seem to have. It's hard to find a good doctor and must say that he is one of my favorites!
Dr. Schwartz is an excellent doctor! He was very polite, professional and very knowledgeable about my particular problem.
He is very professional and friendly. He genuinely wants to discover the root cause of issues. He takes a systematic approach and will work with you to provide the best care possible.
It was my first time at this practice and Dr. Schwartz was efficient and personable. I would see him again for another ENT issue.
I had never seen Dr. Schwartz before and he was professional, relaxed and clear in his instructions. Office staff were all prompt, pleasant and efficient.
I will always return to this doctor. He cares and is very professional and knowledgeable!
Efficient but not rushed. Explained things clearly in layperson terms. Answered questions and laid out choices for treatment with enough detail to make informed decisions.
Kimber, the receptionist, and Dave, the medical assistant, are awesome. My problem is a still a work in progress but at least Jerome agrees that surgery is an option now (yay, finally!). My main issue is that probably won't be able to have the surgery with him, as I'd prefer. :( But he only said that because sinus/nasal disorders are not in his area of expertise, so he just wants what's best for me. I consulted two other ENT's (one in the same practice, one at Georgetown) who specialize in nasal and sinus surgery. Despite having to use a different doc for surgery, Jerome will be my ENT as long as I'm living in DC. :)
Great doctor. Proficient and knowledgeable. Also down to earth. Will go back should I have another problem.
They gave my 9 month old a horrible hearing test and then said he'll be fine he if can't hear out of that ear because his other one works fine. Who says that to a mother? I have a deaf brother, it wouldn't be bad if my son was deaf in one ear but it still scares me. He also had blood in his ear (that's why we went) and the doctor didn't give us any drops to help get that out so his ear wouldn't itch. Now he has beat red ear and is pulling on it. Not going back there for the six weeks check up. Really not satisfied.
Very satisfied with the comprehensive assessment of my vocal cord problem.
Christine was very thorough in "de-waxing" my ears -- and Dr. Schwartz followed up with an examination of them, my nose, and throat -- and gave me instructions on taking better care of my ears. He is an excellent MD.
Wait was a bit longer than normal, though I don't know exactly how long. Fortunately, this is not usually the case in my experience. We still haven't got to the root of my problem but I know he really cares and will do anything to help me. Despite my frustration, I somehow have faith that he will help me.
Very good, very realistic about treating tinnitus. I didn't feel rushed or that I was bothering him, as some other ENT doctors/audiologists have done. Definitely recommend him.
Informative and attentive doctor. Would highly recommend him to anyone needing an ENT.
Excellent as always. Jerome really listens and takes my concerns seriously, even when he does not immediately have a solution. Even though I am frustrated that we cannot yet agree on surgery or another method to treat my ongoing nasal problems, I can tell he understands my frustration and really wants to help. I left my appointment thinking, "I can't leave this doc'' despite my getting a second opinion with another doc in the same practice who recommended surgery. We'll see what happens when I meet with him in a month and a half. I had some hearing tests and the audiologist, Stacy, was great. Luckily, I don't have a hearing problem, but if I do, I hope I get her again!
Excellent, top notch, professional.
Very friendly and attentive. Honest and informative.
I was rushed throughm told nothing was wrong with me, after waiting close to two hours, and having only a few minutes of his time, I had to insist to at least to do a pressure ear exam.. Not a good experience at all. I will have to see another specialist to feel that I was actually properly examined.
Dr. Schwartz was pleasant, thorough, and helpful. He understood my issue, and gave me the resources to feel better. The staff at this practice are all personable and efficient.
I appreciated the professionalism and positive attitudes. I think the admin. office was short-staffed, and treatment rooms got backed up, so I had to wait longer than I should. I hope that experience is not typical for the practice.
It was satisfactory. He explained what my medical condition and attended rightaway.
Unlike recent past appointments, I was seen on time. Both Jerome and I are frustrated we have not found a solution for my nasal problems, but we're trying. Most importantly, he listens and takes my concerns seriously, even when he doesn't have an immediate solution. My main suggestion for improvement would be for the practice to have a patient portal where patients can email their doctors. Sometimes I need to speak with Jerome and cannot get appointments during working hours (I'm a teacher), and I'd like a method of communication that allows us to respond at times convenient to us and not by a set schedule. Two of my docs (psychiatrist and allergist) use email and my GP has a patient portal where I can communicate with my GP/PA/NP. We live in the day and age of email, so why can't this ENT practice move with the times?
Dr. Schwartz was really great! He was very thorough in his exam and clearly presented treatment options. I'd definitely recommend him!
He was helpful, but it was frustrating that I had to wait over an hour to see him.
Dr. Schwartz is everything I would want in a doctor. Very open, well mannered, and knowledgeable. I highly, highly recommend him.
He was very personable and explained all of his recommendations in detail.
Today I had my post op visit almost two weeks after my tonsillectomy. As of today, I am 80% healed and had no bleeding during or after surgery, and I believe my surgery went well for two reasons. First and most importantly, Jerome has an amazing bedside manner. Bedside manner is always my #1 criteria when choosing a doc, but it was even more crucial for my first surgery and the fact that I was anxious about it. He took the time to address my questions and concerns in an honest yet caring manner. When he came to see me in the pre-op area at Georgetown on the big day, he asked how I was doing and I told him I was super nervous. He immediately rubbed my foot, which quickly relaxed me. The foot rub helped me feel less nervous about going into the OR and being put under general anesthesia. Second, he used the coblation device, which causes less bleeding and post-op pain than other methods. My friends and parents were pleasantly surprised that I did not bleed nor have problems beyond the usual pain. Now that I have had surgery, I can say that he's a great surgeon in addition to MD/person. Side notes: Only downside today was the wait both between being called back and waiting for the doc. However, Armando gets major points for getting me water so I could take my pain meds on time.
He listened well and was very knowlegable and professional
Dr. Schwartz is a great doctor. Highly recommended.
Very helpful and friendly staff and will definitely be returning. The only downside was the long wait.
Dr. Schwartz was kind, a good listener, and generous with his time. He thought carefully about each of my questions and offered solutions. I'm glad to have found him.
Dr. Schwartz was very warm and informative. He put me at ease which was much appreciated since I was very nervous.
If the meds actually treat my issues, I will come back and give him 6 stars out of 5. I have been to two other Dr.s and I am still treating symtoms.
First time at the Chevy Chase office and the wait (from arrival to being called in) was a little longer than I'm used to at the DC office, where I normally go. Although I'm a little frustrated that he hasn't yet figured out what's causing my nasal congestion/pressure, I appreciate that Jerome saved me/my insurance a few hundred bucks by not doing the nasal endoscopy that he originally planned to do when we spoke on the phone a week earlier. The fact that he doesn't push unnecessary procedures or medications is one of the qualities I like about him. He is taking out my tonsils (and maybe my adenoids?) two weeks from today after countless sore throats in the past two years. While I'm anxious as this will be my first surgery in the OR under general anesthesia, he is so nice and reassuring that I leave every appointment and phone conversation with the feeling of knowing I chose the right doc.
He is always so very helpful. He has got to be one of the best doctors in the DC/Chevy Chase area
Efficient and courteous. Excellent experience.
The wait was a little longer than usual but I didn't feel rushed once I was finally in. We still haven't found a solution to one of my problems, but we're trying. I've seen Jerome for the past 3 months (after 2 other ENT's) and he's the one I'm sticking with--can't say enough good things about him. Hopefully I'll continue to have praises after my surgery in April. :)
Conscientious and thoughtful. Very helpful.
Very personable, professional and knowledgable.
He was extremely professional and warm/sympathetic. He really listened.
Dr. Schwartz was very friendly and knowledgable - I felt that I was in good hands and that I could trust him to give me honest opinions and recommendations that were best suited to my situation. I appreciated that he did not rush me through the appointment over what turned out to be my rather "minor" case. I also appreciated that Dr. Schwartz did not push any procedures or medicines on me, as other doctors have done in the past.
I found Dr. Schwartz professional and he explained everything without rushing through. I would recommend him ro anyone.
Dr. Schwartz seemed to be in a little bit of a hurry to leave. I wish that I had the time to ask more questions.
The office staff and physician were so incredible that I didn't feel like I was in the "typical" practice environment. I will be replacing my former doctor because of this great visit! I have a ruptured eardrum and he got the treatment ball rolling immediately. Thanks!
I was very pleased with the front office. They called and asked if I could come earlier. I just finished filling out my questionnaire and I was already seen by one of the medical assistants. I want there for severe throat pain and ear infection following a sinus infection. Dr. Schwartz was very nice and thorough in my diagnosis. I followed his instructions and was feeling better the next day.
I enjoyed my appointment with Dr. Schwartz. He is friendly, very knowledgeable, and did a good job explaining things to me so that everything was clearly understood. The staff that worked with me was also friendly and efficient. I look forward to returning to this practice again in for my next appointment.
I liked Dr. Schwartz and am hopeful that his suggested treatment will solve my chronic sinus problems. He was thorough in explaining side effects of medications and possible next steps if the medications don't solve the problem. I was surprised to wait almost 40 minutes to see the doctor with an 8:50 a.m. appointment--I would have thought that was too early to be running so far behind.
He was great. The staff was great. The moment I finished my questionnaire, they called me in. Really pleased with my first visit to the practice.
He is very knowledgeable, effective, and especially attuned to patient concerns - a good listener. He is much more open-minded than many. I owe a great deal to Dr. Schwartz and am grateful.
Excellent as always. Thank you for having a 4 pm slot, as I often work until 3:15 pm on weekdays.
He was great. Caring, smart, not looking to create work where none was needed. I was annoyed at the length of my wait.
Dr. Schwartz and his audilogist were great with our 2year old daughter and took time to answer our questions. My only complaint would be the wait time. It was 15 min past our appointment time before we even got taken back to the examination area and more than 45 min past our appointment time before we actually saw the doctor.
Excellent, caring professional.
Dr schwartz is very knowledgeable helpful and extremely skilled. We felt that our 4 yr old is safe in his hands.
Very professional, competent, and attentive. Very thorough. Will be visiting again for follow-up.
I am considering a tonsillectomy after repeated sore throats for the past 2 years. Jerome did a fabulous job explaining the method he uses to perform the surgery, the risks/benefits, and was honest about the post-op pain. I'm not 100% sure yet if I'm going to go through but once I left the appointment with confidence that I will be in good hands if I go through with it. :)
Great people skills beyond excellent knowledge as an ear doctor - really took time to discuss my questions. I did not feel rushed at all. Will definitely come back!
I have had ongoing nosebleeds that required 4 cauterizations in the past 4 months. My plan was to leave work a little early to see the doc I normally see, but I was unable to do that due to the school using their normal bell schedule tomorrow. I took the day off and made an appointment with Jerome Schwartz. Not having seen him before, I wasn't sure what to expect but I was SO happy I went! He has an excellent bedside manner and explains the problem and what he is going to do in detail and plain English. He was very responsive to my questions/concerns and didn't push expensive tests. I've seen 3 docs in this practice, and I was so pleased with this visit that I'm going to make Jerome my main doc!
Very friendly and acknowledge in his field.
My daughter really likes him. He is great at making her feel relaxed about having a tube fed down her nose.
Excellent Dr.! He listens to the patient and explains very well the diagnose. I will highly recommend him. Thumbs up!
He is thorough, patient, gentle and caring. He explained everything in great detail. I would highly recommend him.
The only downside to this practice was the wait time, waited for an hour before seen and then another 15 minutes inside the room.
Dr. Schwartz had a wonderful bedside manner and was an excellent doctor.
Dr. Schwartz was VERY thorough. I'm very glad I got the appointment with him when I did, and he not only assessed my situation carefully, he has ordered a follow-up for me so that I may be further informed by another specialist in his office that deals with vocal therapy. I would highly recommend him to anyone who is having otolaryngological issues.
Dr. Schwartz is great but we are sick and tired of Zoc Doc. Three email reminders and one reminder phone call from the office. Too much! And now this. It is too clever. Next time we only want one phone call and we do not forget appts anyway.
He is the bomb Doctor for sure! He has helped me soooo much, I feel like a new person. I can breathe, walk, run, exercise etc. I listen to his advise and whatever he says....it literally works to a "T". Great Doctor for sure.
Dr. Schwartz is very professional and personable. He checked to make sure I was doing well on the nasal spray that I take to control my year round allergies.
As always, very professional and thorough.
Great visit, no complaint at all. Have all my questions answered. In and out within 30 min.
Dr. Schwartz took the time to examine me properly and explain what he was checking. He also explained all my options, properly.
Dr. Schwartz was great. I was familiar with the practice having seen Dr Douglas Feldman who is excellent. When Dr Feldman wasn't available based on Dr. Schwartz ratings and the practice itself I made an appointment with him for my daughter. He was very thorough, explained everything, and explained the diagnostic path we'd use to rule things out / in for her chronic cough. He is clearly very competent and as importantly listens and communicates very well. Wonderful doctor.
I have great respect for Dr. Schwartz. On top of his medical/surgical expertise....he knows how to get along with me!! No small feat! I would highly recommend him to anyone experiencing sinus problems.
He is a wonderful, and very personable doctor. I am convinced he will help me solve the issue I have been having.
Excellent and knowledgeable professional. He is terrific. Very nice on top of being expert in his field
I've loved Dr. Schwartz for 3 years now.
Great doctor. Very gentle with the procedure. Also friendly and knowledgeable. The office has electronic records and sends prescriptions straight to the pharmacy, which is another plus. The wait was over an hour but otherwise a great experience.
I went to see Dr. Schwartz with what turned out to be a rather unfortunate condition. He listened to me very carefully; assessed me thoroughly; delivered his diagnosis with sensitivity; gave me a good treatment plan; and warmly advised me to call him if anything comes up. He's brilliant, knowledgeable, careful and kind. What more could one want in a physician?
Dr. Schwartz was very efficient but also, I have to give compliments to this medical assistant, Armando (sp?) who did the dirty work of cleaning out my ears. He was very professional, walked me through the process and answered my questions.
He did a great job on my 2 year old error tube surgery. Has wonderful bedside manor
It was just fine. Dr. Schwartz is knowledgeable and communicates well.
He is very knowledgeable about the uncommon ENT problem that I have and I know that I have a fine doctor in the DC area and don't have to go to NY or Boston to get the help that I need. He is a first rate professional in Voice Disorders and I feel lucky to have him within a mile from my house.
Friendly, personable, incredibly knowledgeable and considerate of any potential pain I might feel during the procedure.
Doctor Schwartz was very friendly and showed alot of concern, i didn't feel like i was told to take 2 of these and call me in the morning.
Dr. Jerome Schwartz was wonderful with my mother who is 89. She loves him and feels very comfortable with him.
Appt went very smoothly. Dr Schwartz is excellent-professional, friendly and explains procedures and expectations- really like him as a doctor and so does my son!
received very detailed ionformation and advice concerning my problem with Vertigo and am more confident about future problems with this issue.
He is such a fantastic doctor that actually cares about his patients. Highly recommend!
Dr. Schwartz is great! He treats me and my son and we both really enjoy his personality and appreciate his knowledge and skills.
I have seen Dr. Schwartz on two occasions. He is friendly, concerned, listens well, is knowledgeable, and explains everything he is going to do. He answered all my questions and encouraged my input in developing a follow up plan. I have recommended Dr. Schwartz to my friends and family.
I was somewhat dissappointed with the results. I wanted something to releave the sinus drainage, I received two perscriptions that I have to wait more than a week to receive,inasmuch as I use the mail order plan. I will make a final determination after I have used the recommended medicine.
Good, I appreciate the office visit discount since I do not have insurance
Great visit. Dr. Schwartz is terrific. Highly recommend him and the practice.
Dr. Schwartz is an excellent and very professional doctor. I would highly recommend him to everybody.
Excellent, caring, thorough.
I chose to visit Dr. Schwartz because he was listed as a provider on my insurance's website. Dr. Schwartz and the staff were professional in their conduct and quite attentive. Dr. Schwartz made a point to communicate what he was doing and why. I will certainly be visiting him again for my ENT needs.
Was very nice and explained everything that was involved in the surgery (tonsillectomy). So far so good lets hope the surgery goes as well as the office visit! :)
He was texting on his cell phone during my appointment and basically walked out the door while I was asking him questions!
Great doctor! He answered every question, gave us accurate information and took the best decision. He is also very nice, a good thing when the patient is a kid.
A very knowledgable and kind professional. he is excellent with kids of all ages.
He's a great doctor!
Very personable doctor. Thanks for the Zocdoc service also.
I waited 1 hour and 15 minutes for a 5 minute one on one with the doctor! I will not be going back - will be looking for a doctor who values my time more.
knowledgeable addressed my mothers ear infection with careful attention to her comfort. Also, provided clear instructions and demonstration family on management of problem at home.
Excellent in every way!
Very personable and very helpful.
Really like this doc-- good with kids and parents. I brought my teenage son to him and so liked him so much-- we returned to him with my daughter.
Very nice, professional, and helpfull
Dr. Schwartz was personable, professional and informative. He listened to my concerns and provided several options to help me make an informed decision regarding my health.
He was very thorough
Dr. Schwartz is very personable and has a great bedside manner. He spends time with you to make sure he gets the job done, without spending too long so that he runs late with other patients. I've always been seen within 10 minutes of my appt. time.
A pleasant, skillful doctor.
Dr. Schwartz was very nice and knew his stuff. I certainly would recommend him to anyone that needs a great ENT.
I like Dr. Schwartz. Professional and pleasant. However, the appointment given by Zocdoc was not available at the doctor's office.
the visit was good and given proper attention.
It was great!
Great - Very nice and answered all my questions!
I have visited this office multiple times now. Each time I have visited I have had to wait significantly past my appointment time on the Dr. until I was seen. I do understand it can be busy, however the purpose of an appointment is to be seen at that time, not to wait an additional 20-30 minutes.
really like his approach to finding the right treatments
I plan to continue using Dr. Schwartz as my ENT doctor. He took time to explain things and was very helpful.
This visit was good I had to wait for about 15 minute because the doctor was later.
He is very professional. He listens to everything you say and takes it very seriously unlike most doctors. One of my favorite doctors!
Pleasaant personality. He gave information and advice about my condition and answered questions without seeming rushed.
Great doc. Wonderful bedside manner. Excellent explanations of the problems and options. Wait was very long but he didn't rush me along once he got into the exam room. It's a long wait but I found him worth the time.
Exam and visit were rushed but have seen Dr. Schwartz before and know he's excellent and doesn't need a lot of time to do a thorough job. However, annoyed by his complaceny regarding the excessive wait time. Complained and got a "Well, there's not much we can do about it" attitude.
very professional and very interested in what my issues were. He didn't beat around the bush at all and has given me hope that my issues will be corrected!
Dr. Schwartz was great. He listened carefully and answered all my questions thoroughly.
Very professional and knowledgable. Glad I was referred to him by my GP.
Informative and pleasant!
He LISTENED CAREFULLY to what I had to say before proceeding. He seemed to have plenty of time for all my questions and concerns. Very personable.
Dr. Schwartz is excellent.