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Qualifications and Experience
HEJIRA, meaning “a journey”, was founded by Leigh H. Roberts, MD who has been serving the community's Adult Primary Care Medical needs since 1997. Dr. Leigh Roberts is Board Certified in Family Medicine. At HEJIRA, you can relax in the comfort of knowing that your health is of the utmost priority. Dr. Leigh Roberts believes that quality medical care begins with “understanding and caring about an individual’s full life experience while providing the most advanced medical technology.” **EXISTING PATIENTS PLEASE UPDATE INSURANCE INFO IF IT HAS CHANGED** *** If you have scheduled an appointment we need the P.O. Box on the back of the card the name of the insurance ID# and Group #.If we do not have that information we cannot complete your appointment******
Verified Patient Reviews
Have been going to Dr. Roberts for years now - overall, very good!
I saw Alyssa this time, but also spoke with Dr Roberts. Super pleasant experience as always!
Dr. Roberts is my primary physician and I absolutely love her. She's extremely good and very straight forward. Lastly the office and staff are lovely. There's never a delay in being seen and they are very flexible with appointments.
Dr. Roberts is diligent and attentive I have been going to her for 10 years now
She is not an alarmist. She wasn’t in a hurry and she listened to me.
Love Dr. Roberts! Always makes me feel some comfortable and calm. Highly recommend.
Dr. Roberts was great! She made you feel very welcome and comfortable.
As always EXCELLENT!!!
I’ve only been seen by Roberts once. I went in and was treated fairly badly. I wasn’t give a gown but told to pull down my pants. I wasn’t touch and the PA never got out of her chair. I was given a prescription that didn’t work and when I called to have the issue actually taken care of - they wanted to bill my insurance again. It was horrible and made me feel very uncared for.
She completely disregarded every issue I told her I felt wasn't normal. She disregarded it in a manner that didn't even offer help. All she did was recommend me get the normal tests that you'd take every 3 years. Most definitely going to be doing better research before I go see another doctor for the first time.
Very dismissive of symptoms and wrongfully informed even after multiple visits which cost me a year without treatment before being diagnosed by another doctor after much permanent damage to my joints was already done.
From reception to the patient room, Dr Leigh Roberts and her staff are always thoroughly wonderful, personal, and professional. Dr Roberts gives all the attention you'd hope for to your concerns and symptoms. There have been a few times when I've almost thought she was abrasive, while firing question after question but once she makes her way to the information she's looking for, she'll tell you how it is with your best interest in mind. I feel lucky to have found Hejira Health and I hope you will too.
She's a very good doctor who answers questions about your health.
Alyssa Roberts, the physician's assistant is wonderful. Great bedside manner, friendly, warm, helpful, and knowledgeable.
She's the best!
I normally have a great visit, but I usually see the NP. Dr. Roberts were surprisingly rude and slightly condescending; I felt very dismissed when I saw her about an issue I'd been struggling with for a while.
Listened to you and very welcoming. Didn't feel rushed and really enjoyed her bedside manor.
She's straightforward, knowledgeable and honest.
Great. Fast and efficient.
My coworker recommended Dr. Roberts and I can honestly say I was very pleased. I had the option to fill out my forms prior to me appointment so when I got there, the Dr. saw me right away. She made a plan for my health issues and explained everything to me.
Dr. Roberts was very professional and attentive. I specifically wanted to talk to her about my blood pressure and she came up with a good plan for us to take moving forward. Very quick and efficient. I would definitely recommend Dr. Roberts.
Dr Roberts and her entire staff are friendly, patient, and a joy to work with. Dr Roberts has a no-nonsense style that I very much appreciate. Her staff was dealing with a very rude, pushy patient when I arrived and handled it with grace and kindness.
She was very nice and careing
The office staff is friendly and kind. They make you feel comfortable right away. Dr. Roberts truly cares about her patients and explains everything she is doing. I have never felt more comfortable with a Doctor. Highly recommended.
I love her. She's so patient with me and really explained everything in detail what's going on with me and symptoms.
Alissa/Alyssa is awesome! I didn't expect to change my mind on something I was asking about...but I did!
When I make an appointment to see a new doctor I expect to see a new doctor and NOT a nurse practitioner. In all my years of seeing doctors this has never happened to me. I've been seen by interns which is acceptable but never a nurse unless it's been to have blood work done.
She was great and knowledgeable.. friendly and professional
Terrible! Would not recommend this physician. Do yourself a favor and find a new Dr. Do not waste your time here.
My experiences with Dr. Roberts have all been negative. I very rarely go to doctor's appointments and usually brush off mild symptoms or issues, so I am not a high-maintenance patient. When I went in to Dr. Roberts for a checkup, I casually asked her about a couple of things that were bothering me, including some discomfort in my hands. She treated me as though I was a hypochondriac or just a complete idiot. She cut me off when I was speaking and said something along the lines of "Yeah, that doesn't exist. It's all in your head." About discomfort in my hands... Really? Also, every year when I go in to get my birth control prescription renewed, she tries to coax me into switching to a new pill for no good reason. I have to tell her no over and over again each time. Why is that necessary? This medication is working for me and I have no negative side effects. It gets to a point where it's actually uncomfortable to deal with because after I tell her I'm happy with my current pill, she continues to press the issue. I have a feeling that Dr. Roberts could put someone in harm's way by being so blatantly dismissive of their concerns. She didn't even pretend to look into the symptoms I mentioned to her. She basically just told me I was making it up and waved me along. I will not be back to Dr. Roberts and I VERY strongly discourage anyone going to her for real, compassionate medical care.
She's a great doctor. She's always available when you need to see her. She takes her time talking to you and listening to your medical complaints. She does everything in her powers to make you feel better. Her office staff is outstanding. They are knowledgeable and helpful when coordinating your care.
I have been a patient of Dr. Roberts for several years, and my husband is her patient as well. We find her to be friendly and competent and willing to listen and provide her opinion, along with other options that may be available for treatment. Her professionalism combined with a good sense of humor make office visits pleasant and productive. I would highly recommend her. I also really like being able to arrange my own appointment online via Zocdoc - very efficient!
Always informative & has your healths best interest at hand
I love everything about this office. Dr. Roberts is awesome.
She's an excellent physician. She listens and takes her time with her patients. She's also very caring and will do everything she can to make you feel better before you leave her office.
Really enjoyed my interaction with Dr. Roberts. She was extremely friendly and went out of her way to make me feel comfortable. The office was extremely clean and the registration staff was very nice.
Second visit with Dr Roberts and she was yet again wonderful! She is straightforward, explains things thoroughly and makes sure you are comfortable. The nurses were polite as well. A+
Dr. Roberts is kind and direct and I felt safe with her as a doctor. I love her and her practice and now consider them for all my health needs.
Dr. Roberts is very thorough and reassuring! Her staff is extremely courteous and accommodating. I highly recommend this office.
Very happy with the care I've received over the years from Dr Roberts and staff.
Abrasive and judgmental- did not get useful information and ended up having to find new doctor
I had a really good visit. I was seen right away and everyone was very nice and professional.
I wish I could give her a zero if I could. Reading the reviews on yelp made me realize I wasn't the only one who got scammed in insurance fees. I went in with them informing that it would cost 0 dollars on my part because my insurance covered the fees. She then overcharged me for making me switch my contraceptive plan and during the discussion I was trying to do my own online research to make sure that the general population doesn't have negative symptoms because I have tried certain ones that have made me feel horrible. She kept leaving the room and saying that she didn't have time for me to decide and it was so rude of her to be so impatient about something that can affect my everyday wellbeing. She also only prescribed half the year of medication because she wanted me to come back to her to get a check up which I'm sure is a surefire way to get me to pay more bills to her. Karma will get back to her someday and somehow. Hope people are warned beforehand and won't go through this pain again.
She's very sarcastic. I was suppose to follow up but chose not too.
Dr Roberts and her staff are always friendly, professional, and welcoming. I was seen quickly, talked through my questions/concerns, and was out in less than a half hour. Can't recommend this excellent team enough!
Would not recommend, especially for LGBT patients. Insulted me when I asked about PrEP and said she doesn't prescribe it because the science isn't clear (untrue) and gay men use it as an excuse to sleep around.
I don't typically take the time to leave reviews, especially when service is good, but Dr. Roberts is awesome. She took her time with me and walked me through several different prescription options, helping me pick the one that was best for me. Her staff was helpful and every time I go I am in and out quickly. I'd recommend!
I really loved this office, however, after many concerns with some symptoms, being told I could not get an entire comprehensive blood test, AND referring me to a therapist instead of providing the medical attention? I won't be back. :(
Very happy that I found this office. Dr. Roberts is wonderful and made me feel at ease with results, plan for progress, etc. Didn't feel rushed in or out. Gave me reassurance that I can and will be just fine.
Dr. Roberts is great. I'll be honest, her bedside manner is not the warmest. She can be gruff, and to the point. But, at the end of the day, she really cares about her patients. Dr. Roberts has a conservative approach when it comes to referrals and other things that concern insurance and billing (I have an HMO), but I respect that I think it's the best thing for the healthcare system. Dr. got me the help I needed when I had a serious issue, and I really trust and respect her professional opinion.
I really like Dr. Roberts. I've been seeing her or an RN in her office for a number of years now. She's very no nonsense while still being warm. She was very non-judgmental when I came in a few months after an unprotected sex scare. Most recently I saw her to receive an IUD. I appreciated her explanation of the procedure and it was all over quickly with minimal discomfort. Some of the other reviewers have mentioned her bedside manner. I think it's definitely about what you're looking for from a doctor. Dr. Roberts is efficient and sometimes dry but I've never felt judged or like I couldn't ask a question. I've always felt respected and in good hands with her.
I was seen by Nurse Robert's who was INCREDIBLE. The wait time was nothing, everyone I was in contact with was very professional. Seriously this staff is awesome.
Dr. Roberts is great! I am a newer patient, but the few times I have been in, they have been very prompt with appointment times. Dr. Roberts and the others that work there are a pleasure!
Dr Leigh is thorough & takes the time to explain and answer all your questions. Highly Recommended!!
I arrived early to my appointment and was able to get started a bit early so I appreciated that. The appointment was more about seeking advice than treating an illness. I enjoy talking to Dr. Roberts, and I feel she provided me with the sound medical advice I was seeking. I recommend her without reservation.
This was my first visit with Dr. Roberts, and I couldn't be happier. She took her time and showed genuine interest in my health history. Dr. Roberts is also addressing a chronic condition I've had for years, which up until now, has gone untreated. I felt like I've known her for years.
Attentive, informative, kind & professional :)I
Always glad to see her. Very pleasant and honest. Thanks!
It was a good follow up appointment going over some test results and lab work. We decided together on further steps. I felt Dr Roberts took her time explaining things to me in a calm and personal way.
Have been going to Dr. Roberts for a while and plan to continue to do so. Today was more of a consultative appt, and she provided with with some very viable options. Overall, very positive experience.
I like Dr. Roberts very much. Due to a few misunderstandings, it was a rough visit, partly my fault & partly the fact that info from other doctors she referred me to did not send her reports. I did not do what I was to do also. The problem was a breakdown in communication. She hasn't known me long enough to trust me that I am telling her the truth. I'm hoping we can work this out because I want to build a great relationship with her as my doctor. I do realize much work must come from me & some trust must come from her. I need much medical care & I do need to take a greater role in my care. I had the same Internist for 15 years & we had grown to have great trust in each other. I completely trusted her & she knew I always told her the truth. I want this with Dr. Roberts & I believe with some work on my part, I can have it.
I saw Sarah Williams, her old Nurse Practitioner, who was wonderful. Unfortunately she is no longer at the practice. Dr Roberts is dismissive, diminutive, and rude. I have seen her on more than one occasion thinking each time would be different but have received the same treatment every time. Refused to sign a referral for Physical Therapy because she did not believe there was a cure for my condition.
Dr. Roberts is wonderful. She sat down with me, listened and thoroughly answered all of my questions that I had for her. She is kind, considerate and really takes time to get to know her patients.
Very efficient & friendly staff.. timely appointment, beautiful office, great doctor!!
she was very nice and will continue to see her in the future
My favorite doctor and office I have ever had! They listen to you, make you super comfortable (the robes!) and you leave feeling healthy and taken care of.
Dr. Roberts is a fabulous doctor and human being who does everything she can to make you comfortable. She explains diagnoses and treatment very well and always has time for questions and further discussion. Her office is a welcoming and calming place; her staff is fabulous.
Dr. Roberts is wonderful! She is very thorough, answers all questions and has a wonderful bedside manner. The staff was also very friendly. It's taken me many years to find a doctor that I feel is good fit. I'm really thankful and would highly recommend her.
Quick process and great service. Highly recommended!
She talks to you with a condescending tone that makes it seem like she thinks you are stupid because you are not a doctor.
Dr. Leigh Roberts is very professional and very thorough. I feel that she genuinely cares about my health. I immediately felt comfortable with her and felt that she is somebody I can trust.
The new PA did not seem to be as knowledgeable, thorough, or helpful. She was forgetful and had to be reminded of things she said or recommended.
Always great. Shows staff. I'd also like to note that they have always called me back right away and seen me on the same day. Have not had that with any other doctor in this city!!
She is a no nonsense doctor who will tell you what you need to know rather than what you want to hear,which I appreciate. The wait time here is practically nonexistent. I haven't waited for more than a few seconds.
I came to get back on birth control pills I have previous been prescribed by another doctor. The nurse instead did my annual gyro exam (which I did need, but didn't book this specific appointment for) and told me I would need to come back in for a birth control consultation. I came back today for a 12:40 appointment. I arrived at 11:42 and the office was locked with the doors closed. I'm extremely disappointed.
I was seen very promptly and the medical assistant was very pleasant in taking vitals. Dr. Roberts however was surprisingly op positional and at times insulting during the interview. She had gotten positive reviews on yelp, however, upon questioning some of my co workers who went to her the overall impression was similar to mine in that her bedside manner was quite gruff and uncaring. I will not be returning.
Always wonderful - thank you Dr. Roberts!
Dr. Roberts and Alyssa the Nurse Practitioner are both absolutely amazing. Love them both!
I've been trying to get a yearly examination for more than a month now, because of my busy schedule. Today finally I went to do my pap and also because I got food allergy. The doctor barely check my skin symptoms and didn't allow me to do the pap, she said I have to come back and PAY again if I want to do my exams. Outrageous!
I was impressed with their knowledge, understanding and kindness. I would definitely recommend this office to others.
I never write reviews (good or bad), but felt it was necessary to write about my AWFUL experience with Dr. Roberts today. I had been to her once before for a physical a few months ago. I didn't find her particularly friendly at the time, but my experience didn't prevent me from going back. I scheduled an appointment for today, as I've been experiencing on and off leg pain for the past three weeks and figured it wouldn't hurt to get it checked out. When I had mentioned to her that a few weeks ago I was concerned it may have been a blood clot (but had a friend/doctor check it out for me), her response was, "you thought you had a blood clot? you need a Xanax". She didn't ask my any questions about any other symptoms, but told me that "if it was a blood clot you'd know. Blood clots start at the ankle and you'd be in excruciating pain." When I reminded her I didn't think it was a blood clot, but thought it was worth checking out, especially because I have my wedding in a week and a half, she called me a "hot mess". Before she walked out of the office, she offered me a hug and told me "you should know we're here for you if things don't work out". This was by far the worst experience I have had with a doctor. She is rude, condescending, and unprofessional and lacks any sort of bed side manner and sympathy.
Both Dr. Roberts and Sara Williams (nurse practicioner, I believe) were wonderful! They were very senstitive to my concerns and even referred me same day to a specialist nearby. The office staff was also very nice (as was the office itself). Thanks!
At first I really enjoyed seeing Dr. Roberts; her office is cozy, her assistants are lovely. Unfortunately, these are things that Dr. Roberts lack. After two visits, I started to feel as if I was the one who was "self-diagnosing" myself & was considered a "hypochondriac." I understand that some doctors have been in the field & practicing long enough to differentiate between a little cold & a virus, but I was leaving Dr. Roberts' office feeling more confused than when I first arrived. I had a bad cough about mid fall of last year (2014). I just moved here, & needed a primary. I found Dr. Roberts via ZocDoc & thought that she would be great since she practices both primary care & gynecological routines. Long story short, but bad cough was just "allergies" & needed to "run its course." Okay, I get it. But it continued on for another week or two, & I returned to Dr. Roberts & was talked to as if I was making this up. I became afraid to see my doctor because when I know something is wrong with my body, I know. I became intimidated because I was dubbed some "hypochondriac" who made herself sick because I was stressed with graduate school. Today I went to make another appointment & knew it would be a lost cause. I've found another primary care doctor to see. I'm glad that the people who love Dr. Roberts are being treated with the utmost kindness and sincere help, but perhaps this just wasn't a match for me.
Another great visit with Dr. Roberts and staff! Professional, understanding, and straightforward.
I'm a strong-willed person with a great need for a knowledgeable, compassionate physician with boatloads of patience. She is a perfect match for me. I was so happy to have her recommended to me by another of my doctors whom I trust greatly & that knows me well. I'm with Dr. Roberts to stay. Her staff is excellent, as well.
The staff is great and super friendly. I never have to wait very long for my appointment.
Always great, feel very well taken care of. Left a message last night and they were able to see me this morning. And everyone who works there is super nice!
Everyone at HEJIRA is always friendly and professional. Sarah Williams took care of my first few visits - and she was amazing. She was very understanding, knowledgeable, and empathetic. Dr. Roberts is just as wonderful. She is very thorough and takes time to explain everything you need to know about any procedures, prescriptions, etc. There's no stupid question. Beautiful office, great location.
Compassionate and honesty are traits which, coupled with thorough discussions of all health related concerns, are the reasons I choose Dr. Roberts as my primary care physician
She made my yearly gynecological exam comfortable, painless, and efficient. I couldn't ask for better.
I've been looking for a new doctor here in Chicago, and I found her! Dr. Roberts was caring and thorough. I felt like I was back home in my small town clinic, right here in the city. Thank you!
Every single person in the practice is fabulous, caring, and highly professional. The office environment is warm, welcoming, and very calming. Dr. Robert's holistic approach works!
I was always afraid to hear my BP readings. She was very comforting which gives me more courage to work on my health. I am very grateful to her
Quick, friendly, and efficient!
I am always happy with the services I receive from Hejira healthcare. Leigh and her assistants offer a great service and they are kind, supportive and accommodating.
I had a pleasant first visit with Dr. Roberts. Her staff was friendly and there was no wait time. Dr. Roberts is earnest and provides an honest professional opinion. I appreciated her efficiency and compassion.
Dr. Roberts is great! She's helping me quit smoking. She is very frank but also funny and I feel like I can be honest with her.
Although I love the care I receive at this office, there have been more a few scheduling snafus on the part of the office itself.
Kind of dismissive about the problem and doesn't really take into account everything your saying
She's great. Warm, great sense of humor, knowledgable, good listener. All the best things in a doctor.
Excellent doctor! Have been a patient if her's for many years, would highly recommend her to anyone looking for good doctor!
Very professional, excellent doctor. Gets to the point..will be coming back! She's great!
Dr Roberts rushed our time together, rolled her eyes visibly at multiple questions of mine and dismissed my interest in preventative care. I wished she had affirmed my inquiry and trusted that my pain and knowledge of my body came from a real place.
She is the perfect balance of not coddling/condescending too much, but at the same time she doesn't throw medicine at you and let you do what you will. She explained everything and made sure to ask if I had any questions
This is not a reflection of Dr. Roberts, but i had a billing issue from a previous appointment at the office. My benefits give me a no-charge annual physical. Because I mentioned one other health concern, the appointment was coded as a non-physical appointment and i was charged. The office would not recode this. Had I known this would happen, I probably would not have discussed my other issue, especially not during that appointment. My blood work was not covered fully either now. The appointment that is usually free for me ended up costing me quite a bit of money.
Dr Roberts is not a bad physician, but her bedside manner isn't exactly up-to-par. I honestly believe that she means well, but she talks down to me and I think respect may be lacking.
She and her staff are wonderful.
She is fantastic and knows how to talk to a neurotic patient who lets concerns (sometimes unfounded) that build up and then has a million questions when they finally get to the doctor. Straight to the point and kind. So glad to have found her.
Dr. Roberts is exactly the kind of doctor I've always wanted. She's got a great sense of humor, a great bedside manner, is very professional, and very engaged when listening to any concerns you might have. I also appreciate that she's both a primary care and a women's health doctor. Her staff is also great - friendly, attentive, etc. I would recommend Dr. Roberts with no reservation.
Sarah Williams is so nice and very very knowledgeable!
This was my first visit and everyone in the office is so nice and helpful. I walked right in the door, they had already completed my paperwork from what I had done online; all I did was fill in a few personal items and initial some details. Love being able to make a reservation online rather than calling and trying to coordinate schedules. Everyone has a smile on their face and provide a very professional environment.
Dr. Roberts seems to not want to write prescriptions unless you outright ask her for a specific treatment. She has always just told me to take over the counter medication, even when I have told her that such remedies are not working for me.
Dr. Roberts and the Nurse Practioner, Sarah, have always been so professional and kind to me. I highly recommend their practice!
Dr Roberts and her staff where timely attentive and answered all my questions.
Leigh Roberts is a great doc! She was professional, thorough and friendly and worked with me to address my needs and concerns. I felt comfortable asking questions and appreciated the helpful information she provided. Her office is warm and her staff, professional and accommodating. I would highly recommend Dr. Roberts.
Do not see the doctor often, but highly recommend making Leigh Roberts your primary doctor. No complaints great service, and friendly staff!
My thoughts are that this place has an unprofessional front desk staff and a doctor who didn't seem to care too much about her patient. As my first time being there, the visit felt hurried. In the end I felt like I was written off.....along with an Rx.
Dr Roberts and staff are awesome!!
Fantastic Doctor! Took time to listen, and examine. Didn't feel rushed and she explained everything. Very intelligent and personable physician
Great place love it! Doctors are very nice!
Dr. Roberts and Sarah are wonderful, prompt, informative, kind. The office staff is so friendly and the setup is extremely welcoming. It's very easy to bring questions to them and they are prompt and professional with every one, always taking overall wellness into account. I never feel rushed, and I've also never had to wait. A friend recommended Dr. Roberts and I'm so glad. I highly recommend her and all her staff.
Comfortable, caring, and funny. What more can you ask for?
Dr Leigh Roberts and her staff were friendly, accommodating, and welcoming with me. We were able to talk very candidly about my health and issues; and Dr Leigh seemed very knowledgable regarding her experience and recommendations.
She's been my doctor for several years. I adore her. She's a free spirit, current, relaxed and really understands her patients.
It's was amazing, the experience was great, the staff was great, and I felt extremely comfortable.
Very adept handling of a fairly sensitive topic. Thanks Dr. R.
she is very patient and thourough with her patients.
I saw Dr. Leigh Roberts for a regular checkup. I was seen 5 minutes earlier, and she was very personable. I would recommend her to a friend.
Very straight forward, thorough and felt like she actually cared. Unfortunately she said several things that were nonfactual during my visit. If you can't trust the accuracy of your doctor's opinions, it doesn't matter how much you like their personality.
I saw the Nurse Practitioner, Sarah. She is so kind and helpful!
Dr. Roberts has been my GP doctor for years. I can't recommend her more highly. She's very competent and easy to consult on multiple types of health issues or topics and keeps a very clean and relaxing office environment.
Consistently rude. Aggressive. Doesn't let you get a word in edge-wise. No matter what you say, you are always wrong or what you mention isn't relevant. Non-chalance about your degree of pain or discomfort. Unwilling to discuss the wide array of treatment options. Never second guesses her own diagnosis or even entertains anything different. Seemingly judgmental - and I'm not a person that cares much about what people think of me or how they "judge" - but your primary care doctor should be one area where that is completely off limits. This shouldn't even be a thought. I've given the situation two years to improve but clearly it is not. I have heard from others in the Advocate system that she is unpleasant and has received many complaints. Clearly, Dr. Roberts does not understand that the field she willingly entered into, regardless of whether she likes it or not, is customer-service oriented. It's not about you, it's about your patient. Why would you remain in this field?
She took her time listening and we talked about my visit. She's the best doctor I have had in a long time. I also want to say that her office staff is wonderful. They are friendly and helpful.
Very friendly, reasonable and understanding. Willing to help and talk about any issues!
She is super friendly and assured me that all is well with my health. She didn't judge me for asking a lot of questions and she was professional but still congenial. I recently moved to Chicago and I've never had an easier time finding a PCP in a new city. Definitely make an appointment with Dr. Roberts.
Awesome as always. If you like no nonsense, business like approach for your care this is the place for you.
It went great today for my basic physical enough that I'm willing to skip my old gyno and mammogram people and just come back in two weeks for that with her :)
She seems very professional and thorough. She sees the big picture of my health and set up immediate referrals for the specialists I need. She called in my prescription right away and it was ready for pick up when I arrived at the pharmacy.
Never feel rushed during my visit- Dr. Roberts always takes the time to answer my questions about my health.
She is rude and condescending when asking questions to collect a medical history. Patients are not doctors, we are not supposed to know/remember the exact jargon doctors use. A lot of times when patients have asked doctors to fully explain what is going on, doctors give quick general answers usually out of "I don't have enough time" attitude. So, if I wasn't given a good explanation from my doctor, how would I be able to recall it years later to a different doctor? Please learn how to collect information in an empathetic, "I know you are really trying to take care of your health and therefore I will meet you where you are at" kind of way.
very friendly and knowledgeable, comfortable environment,
She was very professional and i felt comfortable in the office.
Dr. Roberts and her front of house are always sweet and accommodating. They do an incredible job of making you comfortable and Dr. Roberts shows how much she cares - through and through!
My appointment was a 6, I was out by 6.30 and didn't feel rushed. She walked me though everything and answered my questions. Also I appreciate that she has evening availability.
I've been seeing Dr. Roberts for a few years now, and every visit has been great. All of her staff are just as friendly and professional as Dr. Roberts. Ashley has been particularly great. Dr. Roberts is both my primary care physician and my OB/GYN, which makes things easier with all my records and visits in one place. She is always a patient listener about what is going on, very thorough in asking about your health, and very transparent about insurance coverage, what is recommended vs. required, pros and cons of different treatments, etc. I highly recommend Dr. Roberts and her team!
Dr. Roberts was very thorough when explaining everything she was about to do, and she is a "Jane of all trades!" She stitched up my open wound right in the office. Saved me a dreaded trip to the ER!
Overall it was great!
Dr. Roberts is helpful and informative.
She was pushy where she needed to be in regards to my weight. Other doctored might take the easy road and lightly touch on it. Dr. Roberts chose to light a fire and ensure her message was coming across clear. Needless to say we had a very good conversation and I left feeling empowered to make changes that I needed.
I can't say enough good things about Dr. Roberts. Beautiful office, jazz music in the waiting room, plush robes in the exam rooms. I've never had to wait but a minute and Dr. Roberts is great - pragmatic, straight-forward and always very clear about what she's going to do before she does it. Highly recommend.
I've been to Dr. Roberts four or five times. She's a good doctor and very smart. I was always pleased with the job she did. My only knock is that I started noticing I was seeing the Physician's Assistant more and more, instead of Dr. Roberts. She was okay - just not the doc I came to see. :)
Pretty standard overall, but was quick and friendly.
I had several visits with Dr. Roberts and initially it was fine. She is very blunt and to the point with her patients, which I was okay with. However, her office staff was rude and condescending every time I was there. It got to the point where I was tears from the way the staff was treating me as well as the doc. I immediately changed doctors as no doctor or office staff should make you feel so badly about what's going on with your health to bring you to tears. Bedside manners go a long way and making you feel comfortable during hard times as well.
Dr. Roberts is great. This is one of the best practices I have ever been too. Clean, comfortable, attentive and professional. What more could you ask for.
Absolutely love her! She is so down to earth and is straight forward, to the point/blunt. Definitely recommend her for any type of visit.
"Dr." Roberts appeared frustrated when I met her for my appointment. After describing my symptoms and talking about my recent unexplained weight gain and inability to lose the weight, she said "well if you want a referral to a nutritionist, I'll give you one and we can be done." I replied back that I was sorry if she had had a bad day but I am a customer paying for a service. Currently, I am being treated for Hashimoto's Disease by a FANTASTIC doctor who listens to the patient and is very thorough; attributes that this individual is clearly lacking.
I love her because she doesn't sugar coat anything! She tells you what you NEED to hear! She's also a very good listener and goes above and beyond to find you appropriate help outside the office.
My last visit was not with Dr. Roberts but Dr. Williams. Both doctors are easy to talk to, have a good sense of humor, and are very informative. I felt very comfortable with both.
Best doctors appointment I've ever had.
Quick, easy and painless!
Very knowledgable and caring MD. I recommend Dr Robertsvwithout hesitation.
Professional and easy to talk to & understand.
Direct, to the point and resourceful!
Straight forward and very knowledgeable.
THE BEST! Funny & still professional - almost makes you feel like you're not at the doctor!
She was great -- very easy to talk to and actively listened to what I was saying -- I felt very comfortable. Will definitely be using her in the future.
Very pleased with Dr. Roberts' combination of efficient professionalism and dedicated individualized care. I particularly appreciate her approach to communication, which foregrounds my informed consent.
Very nice and very professional. Answered all of the questions I had and took time to make sure I was comfortable.
Very nice atmosphere. No waiting.
Great first impression, very knowledgeable and professional
Soothing atmosphere. Dr. Roberts was receptive, informative and no nonsense.
Direct, straight to the punch professional care!
I enjoyed my visit. I am naturally a very nervous person and Dr. Roberts went out of her way to make me feel comfortable. She answered all my questions and she was very professional. This office also has great time management skills. She seen me promptly at my scheduled appointment time. I would recommend her.
I have gone to Dr. Roberts for the last several years. I always have a great experience!
Helpful and informative.
Quick, professional, friendly as always
Right to the point, quick service!
It was great and will definitely make her my go to person. Finally found a doctor after moving here that I like!
Great and professional as always.
Dr. Roberts was very professional and caring through out my entire visit. She was kind and to the point when it came to answering my questions.
She's the best doc I've had! Reasonable! Professional! And calming when you need it!
She is an excellent doctor; willing to cover all the basis and interested in relieving pain.
It was great as ever.
I liked the office in general; organized with a pleasant atmosphere. But Dr. Roberts struck me as unecessarily brusque and I was very unimpressed with her bedside manner. She took my entire history with her back to me, for example. At one point, she said patronizingly, "Well, you need a psychiatrist." She was impatient with the number of doctors I've seen over the past five years (trying to find one I like), and dismissive of my concerns. Not sure I'll be going back.
Dr. Roberts was very friendly and down to earth. Very easy to talk, which is a great thing to have in a doctor.
She makes your feel very comfortable and will take time to listen to you and answer any and all of your questions.
I always enjoy my visits with Dr. Roberts because she explains why she is giving me a specific treatment and why she's prescribing certain medications. I feel comfortable around her, and her staff is excellent too. Overall, they set a relaxing atmosphere that puts me in a good state of mind every time I have an appointment.
Love Dr Roberts, she is very caring and takes time to go over things with you. I also like that she is very calm and down to earth, she will tell you things straight up and with a smile.
Understanding and very helpful. I would recommend her to all my friends.
Professional and caring, as always.
Don't go here. I know I wont go back.
Excellent physician, and I've seen many
I will not go back to this doctor again. She was rude and seemed irritated that I was asking her questions about my medication. I also required an HIV test and she said she didn't see the need for me to get one. I would think that doctor's should encourage their patients to get an HIV test. I don't plan on visiting this doctor again.
Very professional, and also nice!
She is a great doctor. She listened to all my concerns and gave her opinions as well as taking mine into consideration.
was very kind and listened to what I had to say, took the time to find a specialist that accepted my insurance before referring me. overall great appointment
Excellent physician. Patient and thorough. I would (and have) recommend her to anyone.
I've been to see Dr. Robers twice and each visit has been great. The front desk staff, while not overly friendly, are pleasant and efficient. I didn't have to wait long for my appointment (and thanks to a very nice waiting room, the time I was there gave me a chance to relax before the appointment). During the time with Dr. Roberts, I found her to be thorough and clear. She listened to my concerns, explained my options, and then talked me through her suggestions. She respected my requests when I asked for a different medication (for a preexisting and previously treated conditions). Though clearly letting me know why she felt another option might be better, she ultimately letting me decide. I also really liked that during the exam, she explained what she what she was doing and then gave honest and clear feedback. As a bit of an anxious 'patient' she made going to the doctor a good experience.
Loved her. A little brusque, but I kind of like that in my docs.
Dr. Roberts is great. Her support staff can be a little short at times but they are overall very organized.
This doctor was very nice and understanding ... very kind and professional.
It was great. She is very straight forward but takes the time and effort to listen to you and try to understand you as a person. I loved that instead of a nurse (that I would only see to take my blood pressure and temperature) she personally took down all my pervious medical history information and got to know me before we launched into the reason that I had made the appointment. Best doctor I have ever had...and I have had A LOT (plus she does her own gyno, which is awesome)
Dr. Leigh was very personable and professional. As a new patient I felt comfortable sharing personal information quickly and her staff were very considerate and friendly.
Dr. Roberts is the best PRP I have ever had.
Wonderful, great Doctor, very knowledgeable, and friendly. Left very confident she knew what she was saying! Would highly recommend. Wonderful nurse/intake staff as well.
Quick, efficient, friendly & great atmosphere! (cozy robes, great music, interesting coffee table books, organic lollipops, oh my!)
I thought she was very approachable, genuine, answered all my questions. Will recommend.
Dr. Roberts was amazing. You can tell she geniunely cares about her patients. She spent a lot of time talking to me and getting to know my medical history. She made the experience of going to the doctor good, which it almost never is!
I have always liked Dr. Roberts not only as a doctor but as a person too. She is genuinely concerned about my health and well being. When I do see her I don't feel like she is rushing me in and out...she listens and I know has my best interests at heart. If you are looking for a primary care doctor I highly recommend Dr. Roberts- she will have your back!
I love Doc! She honest and straight forward.
Nice staff, courtesy and professional.
I have been going to Dr. Leigh Roberts for two years now and I am very pleased with her! She makes you feel comfortable and is very helpful. I would highly recommend her!
Dr. Roberts is not only intelligent and competent, but she's a great listener and, when she speaks, you know that she genuinely cares. I've found my doctor for life!
She is always patient and willing to focus on my concerns.I like that she takes into account all the things I have told her about my lifestyle and health history before she makes a decision or perscribes a medication. Also, I'm a big fan of doctors who manage to be direct and still maintain a relaxed attitude.
I had a great first experience with Dr. Roberts. Her office is comfortable and welcoming (nicely decorated, fun books, organic lollipops) and her staff was friendly. I was taken to get my vitals checked right at my appointment time and Dr. Roberts came in just a few minutes later. Being somewhat of an alarmist with medical stuff, it was refreshing to have a no-nonsense doctor who was very upfront but not rude or condescending. I trusted her and felt she'd give me great care without any unnecessary worrying/prescription writing/test taking. I'll definitely come here for my annual gynecology exam as well.
Her office is very calming. She made a point to explain everything.
Lovely and comfortable office with friendly staff. I thought Dr. Roberts was attentive and thorough.
Going to Dr. Roberts's office feels like going to the spa, not going to the doctor. It's great and makes me much more relaxed for my appointments.
Dr. Roberts is really caring and engaging. I had a great experience at her office.
Dr. Roberts is great - amazing bedside manner. And the office runs like clockwork! Highly recommend.
I've been going to dr. roberts for a year. Her office, staff, knowledge, professionalism and style are excellent.
She was really nice, everyone there was great
It was absolutely horrible. She was completely rude and treated me like I was stupid and didn't know anything about myself or about how I was feeling. I will never go back. Eye rolls and sighs are something you might expect from a child, not from a professional.
Dr. Roberts and and her staff were extremely nice. Dr. Roberts was very thorough as to what she was doing throughout the procedure and why. I felt very comfortable. The organic lollipops were awesome too!
Not how I expected from what I'd read about her, but just what I was looking for. I rated her down on bedside manner, but if you're not looking to be talked gently through the whole thing, there's absolutely nothing to complain about. I'd recommend her in a heartbeat.
This is probably the best doctors office I've ever been in. There is nice calming music, good art, pleasant lighting, and a glass water carafe with lime slices in it! Also, the doctor is from my hometown. All the staff is friendly and I would recommend this doctor to everyone.
I can't even express how happy I am to have found Dr. Roberts. She is a pleasant blend of extremely intelligent with an amazingly friendly and helpful way about her. When she's talking to you, you can tell that she cares and that she genuinely enjoys what she's doing.
What a great doctor! I had an urgent issue and she really helped me out!
It was not a pleasant visit. I found Dr. Roberts to be actually quite rude, as if she had better things to do and my visit were a burden. Maybe she was having a bad day, but regardless I will be finding another doctor. It may be a matter of personal preference, but I found it to be unacceptable.
She's great! Always a pleasure to have a great doctor like her to see when you have a medical problem that needs to be taken care of.
Dr. Roberts is efficient, down-to-earth, and does a great job explaining medical conditions to patients. She never rushes the patient and makes sure all questions are answered and a treatment plan is in place.
She is professional and helpful. I would recommend this office to anyone.
Dr. Roberts was extremely friendly and i felt comfortable with her after only a few minutes talking with her.
Dr. Roberts is a holistic doctor who believes in treating the whole person. The entire office demeanor is relaxing and respectful.
Dr. Roberts is very professional while having a very warm and caring bedside manner. She's very knowledgable and takes the time to answer any questions you might have and to explain things so you understand them.
I thought very highly of her.
Amazing Doctor. Friendly and communications very clearly.
Great experience with a great doctor! Will continue going here whenever a visit is needed.
I really enjoy Dr. Roberts and feel completely comfortable with her.
She's great. Made me feel very comfortable and at home. She has a great staff as well. Nice office with no wait time.
Great, very personable. I felt very at ease under her care.
I am always impressed how amazing Dr. Roberts, Daisy, and Amy are when I go. I always feel like they really care about me. They are all great listeners. They go out of your way to make you feel comfortable. I never feel rushed, it's almost like I'm their only patient and they want to make sure that everything is okay. I would highly recommend to everyone.
Always calming to be there. Dr. Roberts' concern for a patient's well-being could not be more apparent and sincere.
Dr. Roberts explains procedures step by step and is a great listener. She's great.
Very professional. No waiting. Positive results.
An awesome physician. Thorough and caring.
Dr. Roberts and Daisy are amazing. They make me feel so comfortable and put up with my doctor phobia. Absolutely recommend Dr. Roberts to anyone!!
Down to earth and listens to my concerns.
Dr. Roberts is punctual and professional. She's a good listener and is genuinely interested in her patients' concerns.
Great doctor, great staff. Highly recommend.
She is always very helpful, and I was able to get an appointment on short notice.
Dr. Roberts is prompt and thorough. She is a great listener and really explained any medical concerns that I had. I will stick with her.
Dr. Roberts was most attentive and empathetic offering pragmatic advice and support beyond the medical realm.
Dr Roberts was amazing. I felt very comfortable talking with her. I have no doubt that she is going to do a great job of keeping me fit and healthy. I was very happy with my visit. Alison.
I would not recommend this Doctor to anyone. I found the experience with her to be negative. She has a cold and indifferent bedside manner. I will not return.