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Qualifications and Experience
My practice offers a wide array of procedures, including PFT, EKG, Bone Density scans, and newly added Total Body Fat Composition Scan. If you're interested in knowing your body fat composition, so that you can tailor your exercise routine. Give us a call and set up an appointment today. It takes less than 10' to scan.
Verified Patient Reviews
Very nice and professional staff. The wait was a little on the long side but to be fair I was a walk in and they were still apologetic for the long wait.
Friendly staffs and clean office. Dr Chan was very nice and answered all my questions.
Not a modern facility. Doctor was fine but things seemed outdated
This is my second visit, and I had a great experience. Melissa is very professional, knowledgable, quick and pays attention. I'm very satisfied with my experience with this doctor.
Great doc that is patient, knowledgable, and well experienced.
Melissa Chan and her staff are wonderful. She was easy to talk and very attentive. The service provided by her and her staff was excellent and the interaction was very comforting. Would definitely recommend.
Excellent and caring team as usual.
Melissa was direct and listened to how I was feeling. She made sure I felt comfortable and took the right measures to test my symptoms.
Extremely caring doctor, nurse and staff. Thank you so much for everything.
Great doctor with more than 15 years
Dr. Chan is thorough and helpful beyond your need. Her staff is efficient and it's such a relief as I came to her because of an issue with another practice.
I went in as a walk-in, so I had a modest wait time, which I thought was fair because other people had appointments. The doctor's assistant was kind and curteous. Dr. Chan was thorough and efficient with me. I've been seeing her for about 10 years now and I'm happy to have such a great internist.
I had the flu and was extremely uncomfortable with all my symptoms. she had to do test which I wasn't looking forward to due to me being super ill but she made it easier and she was very sweet and understanding.
Overall great visit. Her staff were amazing and very nice as well.
I have been a patient of Dr. Chan for 10 years. She is a wonderful woman and even better doctor. However, the ladies at the front desk are awful. They are impolite, insensitive and curt. They weren't just rude to me but everyone so I give them that. At least they are consistent. Compared to when I first started coming here, the wait time have increased.
Been going Dr. Chan for years now. Thank god, its only an annual physical and have to see her once a year. Regardless if you have an appt or not, you will still have to wait. Every single time .. its a wait. I waited 25 minutes after my appt time, then was seen by the nurse. However, after the nurse left. I waited another 25-30 minutes to be seen by Dr. Chan sitting in the office. They seem to be overbooked at certain times. Other than the wait time, shes concise and straight to the point.
Office assistants are very unprofessional. They are not listening not care about patient's concerns/questions. Their manners make me feel uncomfortable for the entire appointment and follow-up conversation. Dr. Chan is okay, not very friendly type of person. I can sort of understand that, maybe it's just a personality, and I was their for a solution not making friend, so that's fine. Talking about knowledgeable perspective, I don't see how outstanding the doctor if. Primary care doctor is not irreplaceable in my opinion, so I would not re-visit or recommend to other people.
Very nice and quickly available. Suggested vaccinations I forgot I even needed!
Really a great and professional. I ended up having an Pneumonia. She wasn't my primary but needed her in a pinch and she was great. She personally called the next day to follow up on my visit to the ER and to make sure I was okay. I would recommend her to anyone who lives or works in the neighborhood.
THIS WOMAN IS A SOCIOPATH AND A SCAMMER WHO ONLY CARES ABOUT RUNNING TESTS ON HER MACHINES TO MAKE MONEY FROM YOUR INSURANCE. SHE ALSO WILL TAUNT YOU, REFUSE TO PRESCRIBE YOU AN ANTIBIOTIC OINTMENT FOR THE BURN YOU CAME IN WITH, AND WILL GENERALLY TREAT YOU LIKE GARBAGE. ABSOLUTELY VILE. SHE SHOULD BE EXPOSED.
Awful bedside manner! Comes off cold, uncaring, and mean.
Dr. Chan was nice, and very efficient. It was my first visit and she made me feel comfortable. She was very helpful and I already feel better (one day later).
I've been with dr.chan for almost a year now and she is very professional, caring, and excellent bedside manner. I highly recommend her to my family and friends. Dr.chan's staff are also very professional and friendly.
Very professional ! Caring !
I did have to wait a while, but to be fair I was late and still had to fill out new patient paperwork. Otherwise, DR. Chan was very fast and efficient!
She talks really fast, efficient and business-like but not in a good way. I found her cold and she barely looked me in the eye. Made little snarky comments and her tone implied judgement. Her staff is a lot friendlier. One confusing thing is, their office says they open from 9am but I scheduled an appt at 830am and they literally opened office at 8:45am. It was weird. I was standing out in the hallway waiting for the receptionist like an idiot
I love her. She's very friendly and very nice and can tell she genuinely care about your welfare. I was only there a few times during early morning and late afternoon hours so I never had a problem with wait times. Which is always nice. If you're in the area or just wanting to change pcp. I'd recommend Dr. Chan any day!
Dr. Chan was abrupt and curt with me. She did not take the time to explain anything she was saying until I made it clear that I was concerned. Her receptionists and nurses were similarly curt and unhelpful.
She's really friendly!
Dr Chan is very professional, attentive and caring.
We love Dr. Chan. She helped me so much- with check-ups. colds, vertigo, referrals for mammogram, total checkups. She can do many tests right in her office and get immediate results. She saved my life! I had serious kidney infection. She did immediate urine test and sent me, via her car service, to emergency hospital immediately! She helped my mental brother with referrals as he had no medical insurance. She helped my husband with his Medicare referrals. Everyone in her office is very efficient. They also give you 'reminder' calls before your appts. Dr. Chan has serious, no-nonsense personae, but underneath she has lovely warm personality.
My favorite doctor!!!! She and her staffs are very friendly, and are always helpful.
Dr. Chan is as caring and professional as always. I was seen with my wife immediately and we were treated professionally. We travel from far away to be seen by Dr. Melissa Chan because she is caring and she loves her patients. Thank you very much Dr. Chan and your staff.
Very efficient and professional
Very direct and informational.
Dr. Chan was thoughtful and professional in her approach, and comprehensive in providing care. She came to well-thought-out conclusions for treatment, and I was grateful that she was able to see me at such short notice. Also, her staff behaves professionally as well and are very nice.
She's very reliable and nice. She also make sure you are well taking care of.
Great doctor with more than 15 years already
Great PCP with more than 10 years
Waited less than 20 minutes, very professional and yet very comforting. Takes time to be sure you are aware of your health situation. Very thorough iwith examinations and consistent in follow-ups. Works well other doctors to endure a good quality of health for her patients. Dr. Melissa Chan has been my primary doctor over 10 years.
Very kind staff. Excellent doctor.
attentive and knowledgeable.
She wouldn't look me in tge eyes when she spoke to mw and when she did speak she was cold and uncaring. She seemed racist to me personally!
Dr. Chan is a knowledgeable, professional, and understanding doctor. She always listens to any issues I may have and treats me accordingly. I have recommended her to several people and will continue to recommend her. Dr. Chan is a top tier medical professional. Any time I switch insurance companies, I make sure that Dr. Chan is in that network. She's amazing.
As always, she was pleasant, direct, patient, thoughtful, and fun.
I always leave feeling confident that I am receiving the best care! She takes all precautions and has excellent recommendations. I'm very happy to have her as my primary care doctor!
Dr. Chan is very insightful and caring. She took the time to listen to my concerns and explained everything clearly to me. I highly recommend her.
The doctor was highly professional and listened to my medical as well as personal concerns regarding my mental health. She was attentive and offered advice but was not overbearing or pushy. The wait time, however, was ridiculous. I wound up seeing the doctor about an hour and fifteen minutes past my scheduled appt time. Luckily, I didn't have anything urgent to get to afterwards or else I may have had to cancel my appt due to the wait time. The front desk staff was nice and helpful. And it helped that both the doctor and the receptionists apologized for the long wait time.
As far as doctor's appointments go, this was a very enjoyable experience. Friendly staff and super short wait time. Dr. Chan was fast, professional, and helpful. Will definitely be back!
Look ... I respect doctors and I don't need everyone to be warm or nice ... but if you have your pick of a few places, don't go here first. the desk staff were kind of spacy ... then Dr. C seemed to want to get the appointment over with as soon as possible ... so then so did I. also, the cramped office smelled like dandruff/dirty hair... i think someone has a hygeine issue. (not the doc).
She is the worst Doctor of all time. Don't ever go!!!!!
I have been with Dr. Chan for 7+ years. She is efficient and encouraging. I love her and her front desk.
She's a good doctor according to the other reviews on this website and the awards that are hung around in her office, but, she is not as empathic or insightful as everyone says she is. During my last visit, Dr. Chan looked bothered and annoyed and sadly, I waited more than half an hour for my appointment (I arrived 15 minutes earlier). During our session together she did not seem to care about my thoughts or feelings regarding my health. I would not recommend this doctor.
Dr. Chan and her team are professional healthcare providers who take of their patients and put them at ease. Dr. Chan saw me and my wife right away and spent a long time with us making sure that all our medical needs are met. Thank you so much Dr. Chan and your team.
Dr. Chan is, as always, caring, professional and efficient. The team at Dr. Chan's medical office is super friendly and helpful. Thank you Dr. Chan and your team for the special care you give to your patients.
Melissa was quite rude and cold. She was very condescending with her questions. She was efficient in the visit but she was almost mocking me for coming to see her.
Long wait despite having an appointment and coming on time.
she was very effective and efficient
The office was very efficient and was able to get my insurance's authorization for a head cat scan which I heard usually takes 24-48 hours. Very satisfied with their care
As usual, it was great. She is a doctor who actually listens to what you have to say and I've always been impressed with her..
Not very knowledgable on gay health issues. The nurse did not wear gloves when putting a needle in my arm. My physical was rushed and I did not get the proper attention. Most of the staff speaks very poor English.
I have been a patient of Dr. Chan for more than a decade, pretty much when I became an adult. She is pretty knowledgeable but has a strict no frills attitude, rarely has a smile on her face unless I try really hard to strike up a comfortable, relaxed conversation. I only see her 2x a year for annual checkup or as necessary (illness), but every visit is full of anxiety. I am always apprehensive of her reactions to my questions and replies. Her professional bedside manner could definitely be a lot better. At the most recent appointment, she barely acknowledged me, the visit felt unpleasant, did not say bye to me as she indirectly escorted me out the door in haste to her see next patient. Waiting time varies - my previous visit before my most recent follow up visit, i was there for about an hour before being seen but like most Chinatown practices/offices you are most likely guaranteed to wait for a long time so I suggest booking at an appointment later in the day or on a day where you don't have to rush back to something (aka work). Other than that, she is smart and will make sure I get all the prescriptions need to treat my symptoms and illnesses - which is ultimately the main goal.
Very good, I will be back.
Wished Dr. Chan would be more concerned or explain to me thoroughly about her "diagnosis" for my back pain. She seems irritated all the time or whenever I have a question.
It's the worse experience ever. I came here once for an annual physical, and 3 more times attempting to get the test results. 1. The wait time is at least an hour even if you have an appointment. The waiting room crowded and staff rude. 2. When taking my blood, the nurse didn't even put on gloves, or sanitize the area she stuck the needle in! Tell me if I'm being unreasonable. 3. When I came 3 weeks after the annual physical, I was asked to pay copay to get the test result because " I have to see the doctor" to get it. Then they had me waited for an hour. When I finally lost my patience and asked, they still haven't had my report ready. So I have to come back another day. That's 3 weeks after the tests. 5. I actually still haven't got some test results, but I'd rather take them again somewhere else than going back there. That's how frustrating this place is. 5. I'm not a medical expert to judge how good the doctor is, but there're so many good and caring doctors out there. And whatever you're expecting from this place, even if they exist, they're not worth your time and energy.
Dr. Chan was thorough, attentive and efficient. Her office was a little slow to process me, but it was worth it to see a doctor that was this helpful.
They charged me a large deposit in advance.
I really like Dr. Chan. She was great and I would recommend her. I came in for a specific purpose and she seemed concerned about other issues just from observing. I will continue to see her! The wait was very long with an apt, but it only seems that way because she has a full schedule. I get the feeling she genuinely cares for her patients.
She was very judgmental towards me and seemed to take more interest in my sexual history and personal lifestyle rather than the the pain I was receiving from a trauma. She seemed to have no interest in actually helping me, but lecturing me and telling me I should go to another clinic to get my blood work done. This was the worst experience I have ever had with a medical professional.
The office is clean and well equipped. Everyone is professional. Doctor is patient and knowledgeable, and answers all questions I have. Careful diagnosis and right to the point.
Did not have an appointment and yet was able to see her
She was great and answered all of my questions. Her staff was friendly and efficient. I would definitely recommend her.
So far so good
I love Dr Chan! She's very attentive and caring. In one appointment she make sure to check on every health concerns I have.
She is very informative and dedicated doctor. Keep up the good work Doc!
Had a good experience, everyone was very professional and attentive.
Very knowledgable and thorough. No BS. Best use of technology i've seen at a GP in a while. Staff was extremely helpful as well. Great experience.
Just went to refill some meds, but seemed genuinely concerned about my health. Nice lady.
she is very thorough and she takes walk in which is great! her front desk leaves something to be desired. i would recommend filling out the forms through zocdoc to save yourself some frustration.
Quick, professional, very satisfying visit!
Can you call her a doctor? Not professional and so rude
Very professional and quick! Staff was very friendly and helpful
In the fast pace world of NYC, you need to be quick, quick, quick. Dr. Chan is pretty good- gets in you and out. No time for small talk. She diagnosis you, sends the script and a hopes that I am better.
My eye doctor had faxed dr. Chans office explaining my condition and asked to have blood work done. I spend five minutes explaining why I was there (even tho I called that morning confirming my appointment & reminded them about my blood work.) she seemed absolutely clueless and had to search for my referral from my eye doctor just to tell me that she couldn't do the blood work because she did have the proper vile and sent me somewhere else.The cherry on the top was she wouldn't even refund my co pay - I payed just for her to send me somewhere else. I don't understand why they would let me make an appointment when they couldn't give me the proper care. The office should really get more organized and review the patients prior to their visit.
Doctor Chan was really thoughtful and professional and there was very little wait i highly recommend her
She is thorough and really very nice. I would def recommend Dr, Chan to friends and family. Office personnel were warm, helpful and friendly. I'm using Healthrepublic insurance - be sure to verify with Healthrepublic before your visit - I had to cancel my first visit because I was not in the system yet.
As usual, Dr. Chan and her staff were caring and professional. Dr. Chan listens and explains everything you need. Dr. Chan also answers any questions you may have. I and my husband are very happy with Dr. Chan.
Great doctor...caring, attentive, and knowledgeable.
Always a pleasure! Quick and helpful. She truly does care for her patients. She spent nearly an hour my last appt trying to find me a good specialist! How many doctors can you say will do that for you?
I've been very happy with my new Doctor! She is straight to the point and confident in her decisions. She also gives great referrals and is extremely easy to get an appointment with when needed. I definitely recommend her!
Dr Melisa is nice and nurse and reception also nice too.
Staff is very kind. Dr Chan is not very friendly , neither is she unfriendly just very business like. However, she is very thorough and straight to the point and helpful. You get in and get out. Good doctor and great staff. Highly recommend.
Short and sweet. Thanks!
Nice front office and assistants. No-nonsense doctor. Thanks!
I had several diagnostics tests.
Dr. Chan followed up with me about my skin infection. She remembered key details and took care of me really well. I appreciated her efficiency.
Very very productive! I am pleased with her and her staff!
I've stated this before but Dr. Chan's brisk manner is actually very appreciated. If you have a concern, state it! She will slow down and listen and give all necessary attention to it. Otherwise, she doesn't waste any time in getting to what you need and how to treat you. Her nurse practioner is also incredibly efficient and diligent. I'm very happy with my experiences here.
Dr. Chan is personable, well spoken and her office is efficient and generous of appt. reminders. Highly recommended.
she is awesome.love her n the entire staff .I would recommend her to everyone
Bill came in the mail for a large amount, for tests I did not request for so I called the office to dispute. This lead to days of arguing and leaving messages, which finally one day the staff directed my call to the doctor, and she stood her ground by insisting on the patient to be responsible for tests SHE requested. Needless to say the doctor was belligerent and extremely inconsiderate and showed no compassion. I will never recommend this insensitive doctor to anyone.
She is a great PCP!!! I currently pregnant, and was due for a flu shot, as well as have questions about starting the Hep B or Hep C vaccine. We worked together to find out the necessary precautions, and safety of the treatment. She is the BEST!!!
I am completely satisfied with her diagnosis, bed-side manner and professionalism. Dr. Chan is very interested in healing her patient, finding the issue on the patient and tackling the issue from the root with the best possible treatment. A unique feature in Dr. Chan's practice is that appointments can be obtain in a short time and referral appointments with other specialists are made at one's discretion in a short time as well directly from her office. I already have recommended Dr. Melissa Chan to a couple of my best friends and family.
Professional MD with concern.
The staff was super friendly. The doctor was very attentive.
She saved my life ??????
I am very satisfied.Dr. Chan is an excellent Dr. Her assistants are efficient and kind.Dr Chan's office is clean.
Quick, fast service and she's a thorough doctor.
Dr. Chan spent a lot of time with me during my annual check-up. She is nice and very patient with me. I have been with Dr. Chan as my PCP since 2001. I have been very happy with her.
My visit with DR. Chan is pleasant from my very first visit. She is very open minded and will help you in any way she can, even if you need to talk about something. Her employees are awesome as well.
She is great and I has been seeing her for the past 8 years.
Dr.melissa is the best doctor I ever had so far. The wait time is super awesome. Short. The staff is so nice. I recommended to four friends already. The doctor alway get to the point.
Dr. Chan is very nice and the wait in the office was not long at all.
She was very pleasant and genuine.
Great as always. Dr. Chan knows who to refer me to for specialized advice or treatment.
Good. Dr.Chan and her staff are very kind and friendly people. They make you feel relax in the office.
I have been a patient of Dr. Chan for almost 10 years. She is an attentive and nurturing doctor. She and her staff gives thorough exams and checks. Her office is equipped with two TVs and magazines to cure boredom. The communal restroom is clean and tidy. Overall, she is a wonderful doctor with a marvelous staff and office.
Excellent as always
She seems very competent and I have no complaints with her care, but she could slow down a little and explain things more thoroughly—seemed rushed when I went back for my followup.
She cares a lot about her patients and their family..and treats me like a friend..
Dr Chan has taken care of me for 12 years she's caring, considerant and deeply concerned with her patients. I'm very fortunate with her being my caregiver for so many years
My favorite doctor and stay with her more than 10 years.
She is straightforward, no-nonsense and to the point, which I love, and figured out the problem without rushing - conducting an extra test to make sure - which filled me with confidence. I felt better before I left her office!
She was pleasant and thorough. I'll have some tests & return 2 see her in 2weeks.
Overall, she is a good doctor, but I made an appt for 12:30 and I didn't get seen by her until after 2:30PM. Her office needs to work on adhering to appointments on a more timely basis and not squeeze in last minute patients ahead of those who did make appointments.
a cold doctor
Extremely efficient doctors office. Both Doctor Chan and her staff were quick, thorough, and courteous. Exactly what I was hoping for.
Dr. Chan is very professional and knowledgeable. I am very confident that I am getting the right medical care. Her office staff is welcoming and efficient. Dr. Chan is caring, takes the time to clarify medical problems, and takes her work very seriously. I am fortunate to have Dr. Chan as my internist.
Straight and to the point and very effective.
A caring & knowledgeable physician. Highly recommended.
My second visit was as good as the first, DR. Chan answered all my questions without any hesitation. So far, she's my favorite physician.
Dr. Chan is a good and efficient doctor. She is willing to listen and considerate of my input before making recommendations. She provides adequate and straight forward explanations. If you call her and leave a message, then she will definitely call back. If there is any issues beyond the scope of primary care, then she will not hesitate to refer me to a speciality. She is alway professional. She may not seem warm and friendly at first. But, she will eventually warm up.
Dr. Chan did an excellent job explaining the results of recent tests and recommending medication for a problem that needs to be addressed. She also helped with her opinion and a referral to a specialist in connection with another issue.
Very friendly and helpful
Excellent and caring doctor. Absolutely the best. Very straightforward. Most of all, a kind lady. Would recommend her to loved ones.
What everyone else says. Quick, to-the-point; but thoughtful, responsive, and patient. I never feel rushed. She lets me finish my thoughts and listens carefully.
The staff is professional. Dr. Chan is attentive and straight to the point. I walked in today without an appointment and the wait was reasonable especially see how many people had appointments. Walking wait was about 30-35 mins.
As usual, Dr. Chan, the nurse and the staff were very warm and welcoming. Dr. Chan spent a long time with my asking questions and answering our questions. Thank you Dr. Chan and your team.
The doctor Attitude is not very good.
Not very personable at all. Bed side manner lacks loads and she is angry, impatient, and just seems like a horrible person. Idk why you'd choose a profession like medicine and act like the grumpy cat with a white coat on??
She is very caring, thorough and timely. Intelligent and a clear communicator. She is efficient without feeling rushed, too. Her staff is also friendly and helpful.
After reading the other reviews, I was over prepared for Dr. Chan's brisk manner and she threw me off by starting with a joke! "You must be really sick to be in here" because it's a snowstorm outside. I found Dr. Chan and her staff to be extremely focused on providing excellent service and making sure I was treated appropriately. They explained every test and the results to me. Yes they were efficient but it wasn't without lots of focus and concern. Who doesn't want that in a doctor and their team?!
generally caring and attentive.
I like Dr Chan overall, but I find her to be a little curt and cold in terms of personality, and her whole visit tends to always feel quite rushed. You will get top notch care, that's for sure, she will thoroughly investigate whatever is wrong with you, but if one of your requirements is a gentle bedside manner and plenty of time to discuss your issues, she's probably not the way to go.
Overall very good visit. Dr Chan's office was very patient and kind as I tried multiple times (and wound up waiting over an hour) to get ahold of my other doctor to find what vaccines I needed. They were quick and through with the appointment. And they carry vaccines that I couldn't find elsewhere!
She was quick, thorough and I was in and out in 10 minutes. Everything I want from a doctor...
Dr. Chan is great! Caring, compassionate and very thorough, her mild manner and quirky dry humour add to her charm.
Very thorough and straight forward. Love her.
I read the reviews before I booked my appointment and I can see where they are coming from. I was prepared, and just needed to see someone in the SoHo area. Dr. Chan is one of those people who seems cold and chop-chop, but once she warms up, or really gets into some of your questions, you might be surprised by a laugh. Everything's good from then on. At least that's what happened to me. She seemed quite knowledgable and drew me a diagram when I had further questions. It was still done very quickly and (some might say) coldly, but I knew then not to take it against her. :)
She was very rude! Hopefully if ill you have another option!
No wait time at all. Very efficient physician and caring doctor. Also, the nurse is nice and warm. Thank you Dr. Chan and staff.
Very efficient visit!
Melissa and her assistant were efficient, clear and nice. The office was clean and the equipment looked pretty modern. The receptionist was a very kind older lady. Highly recommended!
Very efficent, no nonsense approach, bery fast (seen on a thur afternoon 1:45pm)
Sure, Dr Chan's bedside manner isn't super warm & cozy up front - she is pretty to the point. But you can also tell she genuinely THINKS about what's bothering you and how she can help. She is efficient and asks lots of questions. If you give her a chance, she kinda grows on you. Her staff are quite sweet people. Nothing at this practice is hugely tech advanced or anything, but it's clean and comfy.
Very friendly receptionist, lovely nurse and professtion doctor. My visit was so quick, no waiting time although it was the first time for me at Dr. Chan's office. I am a new patient and I am happy with my first visit.
I had read all the reviews on here about the doctor and her staff being too mechanical before coming for my first visit but I didn't find this to be true. They're just very focused and direct which I actually appreciate, myself - to the point.
She my Primary Care Physician
I've been to Dr. Chan twice and never so much as had time to open a magazine in the waiting room before I was called to see her. The visits are quick, too, as Dr. Chan is to-the-point in asking questions and making recommendations. She can be blunt, and, for some people, her bedside manner may be off-putting. But, as an introvert, I like that there's no small talk, just business, and then we're done.
Very efficient which is what I like. I can see some people being upset with her bedside manner but it is just very strait forward.
She is always knowledgeable and very straight to the point. Too many doctors just beat around the bush, she thankfully is always straightforward. Highly recommended for those who just want and in and out situation.
It was good, professional doctor, great staff
Not very helpful. would not revisit
She was thorough and very professional.
Was taken into the patient rooms really quickly. Doctor Chan was very attentive to my issues, and very helpful in providing a solution. Will definitely go back again.
Dr. Chan is not the least bit friendly and shows a general lack of concern. She is cold, kind of like a drill sergeant during examinations, and very careless. She doesn't seem interested in alternative forms of treatment/practices, so if you have that type of mindset I would recommend elsewhere. Her assistant is also very robotic---think The Stepford Wives or something--super programmed! However, the receptionists are very nice, warm, and helpful. Also, the wait time is no more than 10 minutes, so if you are really sick and need a prescription or something this is the place to go, as she always seems to have open time slots on ZocDoc--this may be a sign though. It comes down to this--if you don't mind being just another number then Dr. Chan is for you ;)
Dr. Chan was efficient and got the job done for me. I needed antibiotics for a sinus infection, and she helped me out. Waitstaff was easy and nice, I was seen on time, and Dr. Chan patiently answered the couple of questions I had.
This was my first appointment with Dr. Chan. She was thorough, but to the point. The office staff were friendly and helpful. I have been looking for a good primary care doctor for some time and I may have found her. I'm definitely going back.
Dr.Chan is very thorough and genuinely cares about the overall health of her patients, not just treating their symptoms.
Melissa was very knowledgeable and accommodating. I will certainly return!
I never want to go back again.
Thorough, simple, and quick!
Too pushy! It made my visit awkward and I felt like I was being scolded by my mother after I broke her favorite vase. (thumbs down!) The she rushed me out of her office.
As a new patient I waited no more than 10 minutes, filled out some paperwork and was escorted in my her very kind nurse. They took my concerns about a progressively worse cough seriously and gave me medication, prescriptions, and a referral for a chest xray after a few tests showed I was not breathing properly. They were so concerned!
She is a great Doctor, professional but caring
i had a good visit... even tho i was sick...
Doctor was good but you have to pay extra for any other office procedure done during your visit.
Excellent, beloved doctor! She took time to listen and sought to discover by follow-up every ailment shared. Excellent office staff too--which is a blessing! I received efficient documents outlining all my follow-up appts. Nice to see Chinese TV programs in wait room too! great Chinatown location.
Super professional. Very thorough. Think I'm going to make her my new primary doc.
she's solid, knowledgeable, opinionated but definitely willing to listen, and seems to act out of only professional rigor and desire to help you.
Worst doctor's experience I've ever had, bar none. I wouldn't recommend this doctor to anyone. I think that sums up my experience.
Dr. Chan was extremely knowledgable, asked a lot of questions and obviously thought about my conditions over the last six months before suggesting a course of action. I was extremely pleased with my visit with her and look forward to returning to her as necessary.
Thorough and professional office and Dr. Chan and staff were excellent!
She was to the point, informative and kind.
A 25 minute wait to be seen by the nurse. Receptionist sent my prescriptions to the wrong pharmacy. The nurse wasn't a very good listener and didn't seem to understand why I was there. However, Dr. Chan herself was very good. I would go back.
She was very straight to the point, professional, and pleasant. She listened to my needs and addressed them. No fluff, just in & out. I have found a new Doctor in my neighborhood!
Good doctor. But the wait area is extremely busy and the staff are so busy.
My appointment with Dr. Chan was my first and it will be my last. I have to say, it was mostly the bedside manner aspect; it was rushed, vague and I did not get a sense of her to be thorough WHATSOEVER. During my gyno exam, she snapped at me to stop being “so tense”—the irony of this is odd, since I was coming in specifically for pain and that did not seem to register with her. The exam lasted 5 seconds, she got up, literally told me “you’re fine” and walked out of the room. LITERALLY. Her diagnosis was nonexistent and I was left in complete awe of how fickle and dismissive she was. Her medical assistant was nice but the rest of the staff seemed sort of messy, a lot of things were unclear to me. When I called about my test results all the assistant told me was that “it’s okay”. I asked about which specific test and all she kept saying was “it’s okay”; this was after days of calling to see if Dr. Chan could explain my results as I had several tests done and she never called, even though they said she would—instead, she gave off my results to an assistant who CLEARLY did not know what she was looking at. They told me I needed to come in again if I wanted it explained—again, this was not what I was told! This makes me extremely uneasy, they just did not seem thorough or engaged with patients to address their concerns at all.
She was very professional, listened to all my concerns, helped me with follow-up appointments, and got me in and out quickly.
Dr. Chan was incredibly helpful. She is very kind, personable and knowledgable.
The doctor was very aloof and unsympathetic. She almost made me feel bad about myself for being ill.
The receptionist was nice and attentive, the doctor seemed a bit rushed, could use some tender loving care approach and take her time during exam.
Follow up visit went well. Always professional.
Dr. Chan and her staff are very efficient and thorough.
The wait was long, and the Doctor seemed knowledgeable but was very cold and made me feel like I was wasting her time. The nurse is very nice and the front desk is efficient.
I have seen Dr. Chan a few times now and have come to discover that she is amazing. She is very personable & caring. She cares very much about her patients. She is also very sweet. I highly recommend her! Thanks Dr. Chan for being such an amazing doctor and treating your patients with the utmost respect!
I felt like I was her only patient of the day.
Wonderful! I will be going to Dr. Chan for all of my medical needs from now on. She listened to my concerns, was thorough and extremely attentive, and made me feel well cared for. I highly recommend her!
Good experience. Doctor and staff are very thorough and professional.
Dr. Chan was very professional and easy to talk to. Highly recommend
Overall it was a good appt. Dr. Chan and her staff were nice and helpful. Note: co-pay was cash only.
She was attentive to my concerns and took time to explain all my questions. She projected herself as a reliable and experience doctor. I would recommend her to all my family and friends.
Thorough and to the point.