View map

Dr. Norma Perales, MD

Family Physician, Primary Care Doctor

Professional statement

Dr. Perales is board certified Family Doctor. Prior to opening Live Well Family Medicine in Chandler, AZ she worked as a primary care physician and urgent care physician for the Maricopa Integrated Health System in Phoenix, AZ and for Kaiser Permanente in northern California. She completed her family practice residency training at Swedish Medical Center in Seattle, Washington where she was elected Chief Resident and received the Excellence in Community Award. As a family doctor, Dr. Perales addresses complex chronic medical conditions as well as acute medical problems such as the common cold or acute back pain. She will also help you stay in optimal health. Dr Perales is no longer taking new patients, appointments available are only for established patients. If you are stablished patient and do not see an appointment in zocdoc please use the practice portal or call the office.

In-network insurances

  • Aetna
  • Anthem Blue Cross
  • Anthem Blue Cross Blue Shield

Specialties

  • Family Physician
  • Primary Care Doctor

Practice names

Board certifications

  • American Board of Family Medicine

Education and training

  • Medical School - Universidad Mayor de San Simón Facultad de Medicina
  • Swedish Medical Center, Seattle, Residency in Family Medicine

Zocdoc awards

See you again
Speedy response

Languages spoken

  • English
  • Spanish

Provider's gender

Female

NPI number

1457405953

Office locations

Live Well Family Medicine

2320 West Ray Road

Chandler, AZ 85224

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner

Overall
Wait time
Bedside manner
So smart, so efficient, so kind. I cannot praise Dr. Perales and her team enough! Having spent 40 years in the medical field, I can recognize an exceptional care giver. Dr. Perales is an excellent diagnostician with a focus on preventativemedicine and living well. She educates her patients as she provides quality care. The fact that she is very kind and her office is run so efficiently puts her in an elite league of Primary Care Providers. I highly recommend Dr. Perales.
Source: Zocdoc
Overall
Wait time
Bedside manner
Excellent doctor. She is kind and compassionate and listens. I need referrals and paperwork filled out for work and Dr. Perales’s and her staff have been great at getting things done.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was great!
Source: Zocdoc
Overall
Wait time
Bedside manner
I have been seeing Dr. Perales for over 5+ years. She is a great listener, compassionate and has always helped remedy my medical needs.
Source: Zocdoc
Overall
Wait time
Bedside manner
Excellent doctor an terrific bed side manner. Very nice personality.
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
She’s smart, compassionate and focused. She one of those doctors that seem to want to practice medicine and not just saving for their expensive BMW.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was great
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very personable service; treats patients, not numbers; prescribes minimal medications and doesn't favor excessive treatment / testing. Front desk staff is friendly and efficient, making appointments is easy and availability is very reasonable.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales and her staff are always professional and dedicated to making their patients feel welcome and important.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional, listened to my concerns and opinions. I needed to find a new GP in this area and get my scripts refilled. I will definitely be visiting her office again!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales is amazing. I drive 25 miles one way just see her. She is very through, caring and thoughtful. Her Staff are very nice. Thank you to them All.
Source: Zocdoc
Overall
Wait time
Bedside manner
Both kind and sensitive regarding sexual violence, mental health, and eating disorders/weight issues. She also fixed my strep throat. All of my family in the area see her. I’m late to the game, and I get why they all rave. She’s a wonderful doctor and person.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales has always been very attentive and you can tell she cares about each and every one of her patients. I was very lucky to find her as my primary care physician.
Source: Zocdoc
Overall
Wait time
Bedside manner
kind compassionate and knowledgeable
Source: Zocdoc
Overall
Wait time
Bedside manner
Very kind and understanding. No judgement. Gave me helpful information and tips. Came with a plan of action for my care including follow up.
Source: Zocdoc
Overall
Wait time
Bedside manner
She is incredible!
Source: Zocdoc
Overall
Wait time
Bedside manner
Great Doctor!
Source: Zocdoc
Overall
Wait time
Bedside manner
She made me feel welcome, I felt she cared about my concerns, she was attentive to all my healthy living.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional.
Source: Zocdoc
Overall
Wait time
Bedside manner
I love going to see Dr. Perales, she is so warm and personable. She gives good advise and takes all questions seriously.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales is a great doctor. She is knowledable and very professional. She always takes time to insure that I know what plans for the future are based in today’s diagnosis and treatment. She is very knowledgeable on nutrition and exercise.She is also acutely aware that a 70 year old man cannot exercise in the same manner and length of a 40 year old man. Every time I leave her office, I am buoyed for the future. I am sure that Dr. Perales is not treating me any different than any of her other patients.
Source: Zocdoc
Overall
Wait time
Bedside manner
I will say that she is as incredible as my Drs at Mayo Clinic in MN and she stands side by side with them as far as treating my rare autoimmune disease and always trying anything to help me get thrumy flare ups. She kind but firm, she is knowledgeable but listens to suggestions I make, SHE LISTENS TO ME, AND THAT IS MORE THAN I CAN SAY AT THE MEDICAL STAFF AT CHANDLER HOSPITAL!!!! She is doing an incredible job of caring for me and I am not an easy patent, I have many issues serious at times and she nails them every time. I wish there were more drs around like her, she sure as hell is spunky that is all I can say and I like that kind of dr caring for me!
Source: Zocdoc
Overall
Wait time
Bedside manner
I loved it because all my questions were answered appropriately.
Source: Zocdoc
Overall
Wait time
Bedside manner
I love her!!!!!! The staff is amazing as well.
Source: Zocdoc
Overall
Wait time
Bedside manner
Total loyalty to Dr Perales!!
Source: Zocdoc
Overall
Wait time
Bedside manner
She was very good she was nice and you could tell she cared for you gave me really good advice on how to take care of myself
Source: Zocdoc
Overall
Wait time
Bedside manner
On time and kind.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales is very compassionate, very knowledgeable and very caring.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Perales has been my family Doctor for several years and is an excellent physician. I called and received an appt. in one day and was seen within 5 minutes of arrival. I would highly recommend Dr. Perales. She does notrush and takes time to listen and discuss any problems. She makes me feel like I'm her only patient. Alyx
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales treats patients (not numbers) with very personable and attentive service. Advises minimal medication, never pushes unnecessary tests / procedures. Staff is very friendly and there's hardly ever any wait. Lab service is available on-site with no appointments and minimal wait.
Source: Zocdoc
Overall
Wait time
Bedside manner
very professional, knowledgeable and forthright.
Source: Zocdoc
Overall
Wait time
Bedside manner
She is very thorough when going over blood work and/or procedures. She takes being your primary doctor seriously and wants to know what other doctors, involved in your care, have to say. She’s very easy to talk to and very approachablewhen you have questions. If there’s something she may not know, she’ll tell you upfront and then explain how she’s going to figure it out. She’s not opposed to looking at alternatives for your care either. She is NOT a doctor with a god complex. I highly recommend her!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Perales was very nice and patient, listen it to all of my ailments. I liked her a lot and recommended her to 2 of my friends. However, her assistant is horrible! I got a CT scan 6 weeks ago andI’m still wait it for the results. I call every week and leave a message for the assistant. She calls me back and every time asks where I went. I went where you told me to go! At first she said that she would request the scan. 3 weeks ago she said she had and was waiting for the doctor review it. Last week she said she didn’t have and asked again where I got the scan. This week she asked again where I got the scan. Clearly she is not requesting it and I’m still waiting for results and in pain. We’ll see what she says next week when I have to call again because she has no interest in helping me or getting back to me. Super frustrating! I really like this doctor, but this kind of treatment from her staff makes me want to look elsewhere.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very Professional attitude. Took time to listen too and discuss my concerns.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Being new to the area, I wasn't feeling well and after 2 different urgent care/ER visits, I made an appt with Dr. Perales. She took one look at me and knew I had Valley Fever. She took time to look atmy history and listen to my symptoms and put it together right away. Very sharp - she knows her stuff! Thank you, Dr. Perales!!
Source: Zocdoc
Overall
Wait time
Bedside manner
Everyone was professional and welcoming! I especially enjoyed the front office staff!
Source: Zocdoc
Overall
Wait time
Bedside manner
I have been seeing Dr. Perales for more then a year. She is thorough and compassionate. I would recommend her.
Source: Zocdoc
Overall
Wait time
Bedside manner
I was seen immediately and my visit was efficient. I appreciate their respect for my time. Jeff
Source: Zocdoc
Overall
Wait time
Bedside manner
Excellent experience, highly recommended physician and facilities!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales is a fantastic doctor. She did not lecture me about my health or about scheduling regular visits. We all live busy lives so eating healthy and exercising consistently are often difficult.She takes all of these factors into accountwhen she makes suggestions about lifestyle changes if needed. She is also very efficient with using technology so that very little time is wasted during the appointment. One big plus is that there is Sonora Quest Lab in the office so that routine blood tests can performed right after the visit.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales compassionate, courteous, and genuinely cares about the total well-being of her patients. She listens well and does not jump to conclusions based on superficial and initial visual markers. I would highly recommend dr. Peralesto anyone. Dr. Perales is comfortable working in the collaborative Manor to see that her patients receive the optimum Medical Care.
Source: Zocdoc
Overall
Wait time
Bedside manner
I love this doctor! The office is great. It was my first appointment there so it took a few minutes for them to enter my paperwork. But I was seen very quickly after that. I read the reviews carefully because Iwanted a doctor's office that does not overbook patients. The staff was great, not rushed and stressed out and I felt they had time for me. Dr. Perales was fabulous. I will definitely go back.
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I love Dr. Perales and her staff! Everyone has excellent bedside manners. I love the fact that Dr. Perales does not try to throw medication at you and send you on your way. She really does try to get to theroot of the problem. I truly feel as if she cares about me and my well being. Highly recommend her!!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very personable, comfortable to talk to, and a great physician. Will recommend her to anyone who needs a primary care physician.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales and her team are great! Everyone was friendly and I was seen in a timely manner. Dr. Perales was very no frills, genuinely interested in my health, and honest about everything. I’m glad I was able to find her through ZocDoc!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales did an excellent job and would like her to be my primary care physician based on her knowledge of my chronic illness (Type 2 Diabetes) and her honest feedback on the direction of treatment.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Perales is very sweet and kind. She has the patient’s best interest in mind.
Source: Zocdoc
Overall
Wait time
Bedside manner
I love her! She's up front, no nonsense, and so sweet. I'll be referring Dr. Perales and her staff to family and friends
Source: Zocdoc
Overall
Wait time
Bedside manner
She was very professional and caring.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Norma Perales was very kind and informative
Source: Zocdoc
show all reviews
ZocdocFind a DoctorDr. Norma Perales, MD