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Qualifications and Experience
Our focus is treating each of our patients as a whole person and providing patient- centered comprehensive care for all ages. We listen to you, and we take our time in getting to know you, your medical history, and your health goals. Then we develop a treatment plan for you that we think will best suit your needs and goals. Dr. Norma Perales is no longer taking new patients, her available appointments in zocdoc are for established patients only. If you wish to establish care with our practice please schedule with Dr Kathryn Donesa-Zuzak.
Verified Patient Reviews
I wish I had found Dr. Perales years ago.
Dr Perales was wonderful. She answered all my questions and seemed genuinely concerned about my health and well-being. I was grateful to see her being my doctor was running behind. This is a great office and staff. Highly recommend!!
Excellent very friendly. Happy with the doctor inputs and suggestions.
Awesome experience! She made me feel comfortable and at ease.
Dr Perales listens to me. She comes up with solutions for my problems without having to make multiple trips. She's always conscious of the price factor.
Absolutely amazing. Calm. Soft spoken. Attentive. Sincere. Everything you look for in a doctor and more.
Dr. Perales is absolutely amazing! She is patient and actually listens to what you have to say without making you feel rushed. Her office staff also very friendly and welcoming. I’m so glad to have found her!
I called Thursday morning, was able to get an appointment for Friday, it only took a few minutes for me to be called back to a room and I was back home within an hour with all my issues addressed. In addition to the extremely caring and friendly office staff, one other of the many things I appreciate is that Dr. Perales is not so quick to prescribe antibiotics, other prescription medicines or order unnecessary labs (x-rays, MRI, etc.). She believes in monitoring the situations to allow the body time to heal and without requiring me to make another appointment, just to tell her all is going well – I can contact her via the Patient Portal. She only uses those other medical resources as a last resort.
By far my favorite physician! Shes always so kind and genuine. She has all her patients best interests at heart. I even went to see her when I didn't have insurance and she gave me the best prices she could for my visit and prescription recommendations.
She was extremely informative. She took her time and listened to all concerns. She was friendly and put me at ease. I felt very comfortable and well cared for.
This was my first visit to Dr. Norma Perales and it was very pleasant for the attention and service received. All staff very professional and helpful. They informed me every step I took. Dr. Perales very professional and explains in detail each of the results of my laboratory analysis and each of the actions that she would take. Dr. Perales also made appropriate decisions about the treatments and the analysis of the tests she took (urine and EKG). I recommend without reservations that you can meet with Dr. Perales.
She very professional and friendly, I like how she explains her diagnosis and treatment.
I am so glad I decided to keep taking my son to Dr. Perales. It has been a struggle trying to manage his asthma since he was one years old and after seeing the doctor, she prescribed new meds for his asthma and now it is finally being managed well and he isn't struggling to get through the day while dealing with his asthma. This is what happens when a doctor takes their time and really cares about what is going on with a patient. Thank you zocdoc for helping my son and I find her, she is a blessing!
Dr. Perales was upbeat, thorough, friendly & very knowledgeable! Loved her!
Doctor Pedaled is great and very attentive to my concerns. I am glad I went to her office. The staff is friendly and helpful. They have on sight lab work abd the technician was so kind and caring. I had a great experience.
I needed to get my 3 year old son seen right away and was able to make an appointment last minute on Zocdoc. I was not able to take my son to the visit myself so my mother did for me and luckily the doctor was so nice about seeing him while I was on face-time with them throughout the whole visit. She was thorough and showed genuine concern for my sons health. Definitely recommend Dr. Perales to any family looking for an efficient PCP.
Dr. Pearles was very caring, answered all of my questions and didn’t make me feel rushed.
Love her, such a great doctor. She does not rush through our appointments and she actually listens. Found our perfect family doctor for sure! Great office and staff too!
excellent bedside manner
Dr. Perales always really listens to my concerns and though very busy, never seems to rush the visit. She presents as truly interested in helping. She is a professional in every sense of the word but at the same time, warm and caring. In all my 74 years, she is the best ever.
She's the type of Dr we need more of. She makes me feel like she truly cares about my health n well being. I need a Dr that is stern n will not hold back in telling me how it is and/or will be if I don't take control of my health. Thank you Dr Perales
Good experience . Very friendly and answered all our questions.
So great! She really listened to me and took her time to understand everything I was telling her. Very happy with this office!
Great first visit!
Dr. Perales is a truly outstanding primary care physician, ..
I absolutely Love Dr. Perales. She is very personable, thorough, caring and takes her time when she is with you. You can tell she is passionate about what she does.
Dr. Perales is an excellent physician. She is very professional, listens to her patients' needs and is thorough in the exams of her patients. She is very caring, courteous, answers and explains to her patient on forms of treatment. I am so happy to have her as my primary care physician!!
I finally locked in a Primary Care Physician after meeting Dr. Perales. She is not only kind and attentive to her patient's needs, but it is clear she is very knowledgeable and relays information in a helpful way.
I am so happy having Dr Perales for my family doctor ! I moved to AZ several years ago and struggled to find an excellent doctor to rely upon. The staff and offices are very friendly and comfortable. Dr Perales listens to my questions and any concerns and treats me as if I'm her only patient. She is one of the best doctors I've ever had. Alyx A.
I loved Meeting Dr Perales. She was so accommodating and helpful recommending certain screenings and advising appropriately. Her sweet smile and personality made me feel welcome and taken care of
Dr Perales cares very much about our health. She is an intelligent, professional and makes sure her diagnosis is accurate according to my health history. I would recommend Dr Perales to anyone seeking a family doctor.
Very Professional. Easy to talk to also gets right to the situation one is having. I surely recommend Dr. Norma Perales. Seen her today 9-1-'17 was good to see her.
Excelent, profesional. I recommend for sure.
I have never met a more daring doctor. She really works on getting to the bottom of the complaint and advises a plan to follow to get better. I like her very much.
Dr Parales goes out of her way to listen to my concerns and discuss a treatment plan. She has shown compassion and knowledge during every appointment I've had. I'm extremely pleased with her as my personal physician.
Everybody is nice and this Office is better run than many I have visited.
The nicest office...i will be a new patient. Glad to go to a place where people care.
She was great. She listened and was easy to talk to. Made me very comfortable.
I enjoyed my first visit with Dr. Perales as her new patient. Although I completed the required forms online and submitted my health insurance card on Zocdoc, apparently I had to fill them out again and give my health insurance card to the receptionist when I arrived in the office. Other than that, the whole appointment from beginning to end went smooth.
Dr. Perales is a very caring doctor. She takes the time with me and makes me feel that I are very importat. I can ask her questions about my care and she answers with, what I think, are straight answers.
Dra. Perales and her staff were very professional and explained every aspect of the exam with details. I didn't have to wait in the lobby or in the examination room. She was very ascertive in her diagnostic.
It is always a pleasant and professional appointment.
She was pleasant, professional, asked lots of questions and listened carefully to my answers, made sensible recommendations. It was my first visit and I was impressed with her, the office and staff.
Dr. Perales is very kind and considerate. She made me feel that I really mattered. She answered my questions clearly and is setting up a plan of care to follow up and get on with my life.
Dr. Perales was very attentive, took my concerns seriously and ordered appropriate tests. I highly recommend her.
Dr. Perales is a wonderful doctor. I would recommend her to anyone. She takes care of all your needs in a friendly manner. Only complaint is I wish I found her sooner!!!
I loved Dr. Perales!! She was so kind and so informative. I have a bit of a phobia of doctors and medical things but she made me very comfortable. She made sure I fully understood what was going on with me medically and I really appreciated that. The girls in the office were very nice as well. I'm so happy to finally find a PCP in the area! :)
Never rushed.. always given great treatment
Dr. Perales is thorough and informative, and her staff very helpful.
I highly recommend Dr. Perales! She is very kind and listens to your needs and concerns. She is very reassuring and easy to communicate with. So far so good!
Pleasant doctor and seemed generally concerned about my health.
Dr. Perales exceeded my expectations. My daughter needed to get in and be seen ASAP and I loved the easy online scheduling, able to download and complete paperwork. Most importantly, Dr. Perales really cares about her patients. My daughter got the care she needed, what more can you ask? She and her staff were awesome.
service was great
I absolutely love Doctor Perales. She is very personable and really listens to what you are saying. She always tries to get to the bottom of your problem. I have told people how much I like her, in case they are looking for a new MD.
Would never recommend this doctor to anyone. I felt like she didn't listen to me I felt like she shamed me for my previous medical history and current issues and I felt like more than an inconvenience to her than a patient.
Love Norma! She's like family!! ??
There was no wait at all - I arrived early and saw Norma before my scheduled time! She is friendly and thorough. (Staff could be a little better about returning phone calls.)
I really like Dr. Perales. I feel she listens when I am speaking to her takes my concerns seriously. She and her staff made me feel comfortable and put my uneasiness to rest. I would definitely recommend her.
I am always very pleased with the wait times and the attention the doctor provides.
I was very comfortable with her; this made me to express what I really felt without fear or contempt. I loved her; I saw my older sister in her; She is a patient's keeper. God Bless her abundandtly.
I was the last appointment of the day. She stated that she had a lot of emergencies and had a very (uncharacteristic) crazy day. She apologized for the inconvenience and seemed sincerely sorry. Despite having a difficult day, she was very pleasant and listened to me describe my symptoms. I am optimistic about her as my health provider and look forward to my next visit in 4 weeks.
Very short, not terribly thorough visit for a physical with the doctor, but she was quite friendly. Staff was nice and the wait wasnt too long.
She addressed all of my questions and concerns in a clinically expert manner and with sensitivity to my individuality.
Phenomenal and excellent patient care. Very attentive and informative. The staff is great in scheduling appointments right away.
Friendly staff that genuinely care about the patients
After putting in all my info into the computer the night before, I still had too fill out the same forms when I got in the office ??. I am a very patient person, but I don't like repeating things I already did. That system needs up dating before offered. I love the Doctor, she was really nice and to the point, helpful and reassuring that she will help me with my medical issues. Thanks Dr. Perales.
Dr. Perales was very informative, she listened and she did not rush me out to get to another patient. The wait time was about 2 minutes! I am so glad that I found her! Finally, a great Woman Dr. who I can feel comfortable with!
As always, it's a pleasure to visit Dr. Perales and her team
Great experience. My doctor made me feel comfortable and she addressed topics specific to my needs and I am highly satisfied with options that were provided to me.
I was overwhelmed by the courtesy of her staff and her attentiveness. She listened to everything I said and took me seriously. Best doctor I have seen in a long time.
Excellent Doctor, quickly diagnosed what was wrong and was able to get me scheduled with a specialist within 24hours and surgery 48 hours later. If it wasn't for her i'd be in deep trouble and in a world of pain. I had gone to urgent care twice before setting up an appointment with her and they are no where near as smart and talented as her; all they did was waste my time and made me spend hundreds on perscriptions that did nothing to help me. She will always be my number one choice from now on. Thanks Doctor Perales!
It was my 1st visit with the doctor. I liked her from the start and she spent time listening to my concerns. I believe this will be a good fit for me and will return to her practice when I have a medical problem.
Very professional and knowledgeable of my health issues. Would recommend my doctor to all my friends.
Dr. Perales is excellent; friendly, thorough, and efficient. I have seen her many times for a variety of reasons and I am always greeted with the same kindness and professionalism.
Dr Perales was very helpful, knowledgeable and kind.
Everything went well. She made me lose my fear
Dr Perales is very professional, and explains everything concerning the treatment options.
Norma is awesome!!!!! Very caring and very a very nice doctor!!!! Highly recommended!!!!
I love how quick the office is. In and out, so rare to find.. but also I feel like I'm listened to! It's a great mix!
Excellente dra. i have been with her for several years and I am happy with her manner, her professional behaviors and she is still taking care of every area, I highly recommend her
Dr. Perales is a wonderful balance of clinical expertise, attentive listener and great healthcare partner. I feel blessed and grateful to have found her for my healthcare needs.
Dr. Perales is very professional. She asks good questions and listens to your answers. This was my first appointment with her and I was impressed with the efficiency and friendliness of all the employees.
Very Pleasant visit and I believe addressed all of my needs for this visit.
I'm very impressed with Dr. Perales. She understood and answered all my questions and concerns in a complete and positive manner. I look forward to working with her on health and wellness issues in the future. She is certainly one of the better family physicians available locally.
She is always kind and so helpful and knowledgeable!
She is a wonderful dr , she cares & listens to her patients .
It's been hard to find a doctor I really like and trust since moving here. I stumbled upon dr. Norma and I am so glad it did. She cares, is timely and knowledgeable. The office is clean and never overbooked. I will continue to go to her as long as I live here.
I love Norma
Excellent Doctor, does not type while your talking, she makes suggestions, ask questions, can always get in to see her in a day or two
Best doctor me and my family have been going there from 2 years she is the best doctor... I'll highly recommend Norma for anybody
Dr Perales is very compassionate and caring. She takes the time to go over every need, she really cares. I love her and the office staff. She's one in a million. I drive over 40 minutes to her office. If she were 2 hours away I would because she's worth it!!
I have been seeing Dr. Perales for over three years. She listens to my needs and concerns.
I've been seeing Norma for a little over two years now and she's just amazing! Very knowledgeable and patient and extremely sweet. Looooooove her
First visit with Dr. Perales. Impressed with her and her staff. Excited to have her in charge with my health and well being.
She's amazing!!! Couldn't have found someone more awesome and understanding. I can seriously say, I love my primary care doctor.
First time seeing Dr Perales. She was very attentive, friendly, and not rushed.
Very nice personality, and took time listen
Always a pleasure. She never makes you feel rushed. Listens with the intent to help whatever your needs are. Thank you to entire staff for being wonderful!! :)
She is the best we have found in the valley
Amazing doctor. Someone who clearly loves and cares about her profession a great deal. Willing to take the time and give her full attention to ensure her patients are atisfied. Highly recommend.
Dr. Perales was great! She listened to all my concerns and was empathetic. She also was very knowledgeable and offered a lot of useful advice as far as lifestyle modifications and healthy choices.
Would not refill my prescription. Told me "she knows best because she's been studying medicine for a decade". Studying isn't the same as practicing. Then to not want to answer my questions ... Here's your money
There was no wait time. Dr Perales was warm, friendly, knowledgeable and helpful. I would recommend her.
I love Norma!!
Listened, assumed nothing and was caring. Thanks a bunch :)
Dr. Perales exceeded my expectations in finding a new family physician. The office staff is very friendly. I feel Dr. Perales truly wants the best health care for her patients. She is very knowledgeable and really takes her time in listening to you and your concerns.
Dr. Perales is an awesome primary care physician! .. caring, dedicated, knowledgeable, effective, ..
She was very professional and easy to talk to. She listened and didn't make me feel rushed. I am very happy with my choice of doctors. I will definitely keep her as my PCP.
First time ever visiting a doctor rather than only going to urgent care for emergencies. I had never had a real pcp before so I was very nervous. Norma made me feel right at place, she is very caring, and she helped me find out what could be wrong with me. I plan to continue seeing her for everything!
I was a new patient and I will keep her!!! She is very kind and knowledgeable. Explained everything with patience and making sure I understood all she said. I will definitely recommend her to my friends and family. Thank you Dr Perales!!!
Love Dr. Perales! She is very personable and genuine.
Im very happy w Dr Perales & have recommended her to my family & friends
excellent dr. me and the wife are very satisfied we drive an hour 1 way to see her
Dr. Perales is always pleasant and to the point! She answers all of my questions and offers several choices for my prescriptions.
Dr. Perales is very knowledgeable and is still able to communicate information sensitively and kindly. I felt like a true partner with her even on my first visit!
Love Norma and her staff. Always professional yet super personal and caring at the same time!
I especially appreciate Dr. Perales' emphasis on diet and lifestyle, as well as medication.
Outstanding visit, very knowledgeable and personable - found my new PCP, .. :)))
I have seen Dr. Perales twice now, and she has been very helpful with listening carefully and being inquisitive about my conditions. She is very knowledgeable of medicines and underlying studies but also practices moderation with prescription, at least in my experience. I highly recommend her.
As ever, thorough, pleasant and full of information. Office staff so accomodating!
Dr Norma was thorough and friendly. She asked questions and helped me understand my diagnosis. I felt like we were on the same team... she was confident that we could make progress which made me feel awesome!!! I would definitely recommend Dr. Norma.
Took time to listen, asked lots of questions.
Didn't have an appointment today and she saw me right away! Never had such an organized doctor before Dr. Perales. Would highly recommend her to anyone.
Very knowledgable, very friendly! Open access policy allows established patients to make same or next day appointments. Wonderful.
Dr. Perales is seriously the best ever! She makes you feel comfortable, takes the time to get to know you, and never rushes through the appointment. She answers all questions and addresses all concerns. The staff is fantastic and friendly and every visit has been way more enjoyable than one would expect from a doctors visit.
Dr Perales is amazing! I never have to wait, she always listens to my concerns, she understands the side effects of birth control, and she even figured out a rare liver issue I had that no other doctor could figure out for the last nine years! If it wasn't for her I may not be here... I finally am being treated for something that could've killed me if I went much longer without treatment. She's very thorough and has a great bedside manner... I can't say enough for how happy I am to finally have a doctor that I really trust ;D
Dr. Porales made me feel comfortable and seemed genuinely interested in finding answers to my concerns. All of the staff was friendly and professional.
Caring and thorough.
Dr Perales and her team were awesome! So helpful, friendly and totally put me at ease. So glad I found her.
Dr. Perales is excellent! We love having her as our family physician.
She listens! And quickly and correctly diagnosed a foot problem. So much better already - I can walk like a normal person again!!
From the Receptionist to Dr. Perales. Everyone makes sure you feel comfortable yet respects your time. Well done ladies!
She is the most sincere considerate doctor I have ever had always looking out for my well-being. Today I went in because I was feeling nauseous and dizzy headaches etc. She prescribed me the medication that I needed and made sure I knew she knew how I felt. Love love love this dr.
Never had a bad impression with all the staff and Dr. Perales. They are all amazing.
She seemed very understanding and I felt totally comfortable within the short time I met with her.
Dr. Perales was honest and down-to-earth and I'm so blessed to have found her! Not only that, her office staff made me feel welcome and my check-in and check-out process very smooth!
Literally the best of the best. Efficient but also willing to spend more time if needed. Best doc I ever did have.
Always a pleasure to see Dr. Perales she is very through and familar with my health history. staff is friendly and effecient.
I definitely recommend Dr.Norma! She is professional and very nice person.
She is always very professional, kind, and caring. She is a one-in-a-million healthcare professional and i would keep her as my physician for life.
The entire staff is great. I alwaystill feel like they genuinely care about my well being!
She listened to my concerns and really took them into consideration when coming up with a treatment plan.
I used Zocdoc to book my first appointment with Dr. Perales based on her great reviews and she definitely delivered. She was very caring and listened intently. I would highly recommend her.
Friendly atmosphere. Dr. Perales asked a lot of questions, knowledgeable, and seemed to really care.
I was looking for a female Doctor in my area. Dr. Pearles was great. She was friendly and thorough. I was very pleased with her level of service. I would highly recommend her.
Very professional and helpful.
Thank you dr perales and staff you all were very kind friendly knowledgable and dr perales I am EXTERMELY glad to have you as my new primary care doc proscriptions were sent immediately to my pharmacy i already am home resting have taken first dose on the mend already thx again!
Dr. Perales always shows a real caring attitude when it comes to her patients. I truly feel as if she cares about me as a patient. She always takes time to answer my questions. I never feel rushed. Very humble & caring and I would refer her to anybody. Her staff is just as nice as she is.
After being discharged from the hospital I sought out a new PCP and found Dr Perales on ZocDoc. At my first appointment she was very kind and understanding. She gets right to business in a gentle way that i found very reassuring. It was a very good experience.
Dr. Perales was very interested in what I had to say. She took all the information and was very professional. I will make her my primary and recommended her to my friends already.
Very good visit. takes time with you trying to get to the underling problem, without just giving you more pills
My visit went well, This is a true honest review...Dr Perales is a great doctor who listens, has great bedside manners, answers all my questions, never rushes me out the office & is very knowledgeable. Best Doc I've ever had! I can tell she really cares about helping people. I would highly recommend her to every one
Professional, friendly, and prompt. I felt like she cared.
I would personally and highly recommend Dr. Perales and her staff to anyone seeking a healthcare provider. Dr. Perales is very professional and understanding of her patients. At every visit she gives me the time I feel I need and deserve, I have never felt rushed. Dr. Perales is always looking out to better my health, she is always on top of things. As a high risk patient, I feel I could not be in better hands. Also, Dr. Perales assistants are amazing, they are very helpful will always greet you with a smile and make you feel welcomed at every visit. The office is super clean and spacious, bouns! Look no further, believe me you won't regret it.
Addressed my issues and developed a plan.
This was my initial visit with Dr. Perales and I couldn't bee more pleased. She listened carefully to all of my concerns, examined me thoroughly and took LOTS of time to explain to me get impressions, the treatment options we had and her recommendations and why. After listening to me she correctly deduced that what I needed most immediately was a hug and she administered with caring professionalism. The other treatments she prescribed and recommended were also spot on and I have already had my issues improve significantly! . I feel extremely comfortable with her and will happily recommend her to everyone!
I saw Dr. Perales regarding a medication I had previously been on, and was asking to be put back on it. She advised me very strongly but professionally that she does not like it or prescribe it for my condition. She then explained and offered a very suitable alternative which I am using now with success thus far. I highly recommend her as a family doctor, given her attention to detail during the appointment, and her great compassion/bedside manner.
We love her! She is our entire family doctor. I have recommended her multiple times and will continue to do so.
Dr. Perales shows genuine interest in her patients and listens patiently without the patient being rushed. She orders lab tests to help her diagnose symptoms and follows through. She has called me at home after hours to check my medical progress or to relay important information relating to my personal treatment. She is sweet and calm and you always feel better after you have seen her. I have referred friends and family members to her. She is awesome!
I have been seeing Dr. Perales for several months now. I feel comfortable in speaking honestly with her and feel like she is hearing me. Im not big on seeing Dr etc but would definitely recommend her to others!
She was direct and solution oriented which I liked. We made a plan and it included options and outcomes. The office was extremely QUIET, id suggest some overhead music. Other than that I liked my experience.
Muy amable y me senti muy comoda ablando con ella
I had to make an emergency appointment for my daughter. She was seen straight away. Dr Perales is excellent. I am happy I have found such a good doctor :)
FIRST VISIT WITH HER AND IT WAS NICE SHE EXPLAIN ALOT OF STUFF FOR ME I AM SURE WE WILL GET ALONG SHE TAKES THE TIME TO TALK TO YOU
She remembers and includes issues previously discussed to offer suggestions on more than just the main issue at hand.
Dr. Perales is always friendly and up to date with my concerns. I rarely have to wait more than 15-minutes even when she is busy. Her staff keeps her on track and addresses any minor questions we may have.
Norma is a great doctor, she is very accurate with her diagnosis and is a great listener.
Dr. Perales makes me feel so comfortable and confident that she will find a solution to whatever my problem is.
Dr. Perales is fantastic! She's very friendly, attentive and knowledgeable and you can tell that she genuinely cares about her patients. I can highly recommend her!
Dr Perales is extremely knowledgeable and professional. Always providing excellent care. Thank you.
Super friendly, professional and patient
She is knowledgeable and will give you the right care. I have changed my previous Primary who yawned when he attended me.
Great experience. Very professional and polite.
I absolutely love Dr. Perales!
The Dr. And her staff are always pleasant and very attentive.
I was highly satisfied with Dr. Perales. I will recommend her to family and friends.
Dr. Perales is extremely professional and I can tell she cares for my well being. I never feel rushed as she is very thorough. The staff is amazing as well. So happy to have found her!
As always a great listener and diagnosed problem well and provided an effective treatment plan.
Dr. Perales was sweet and extremely knowledgeable. The front office staff member Elizabeth was cold. Didn't smile once. Now I'm having an unpleasant reaction to the medication that was prescribed and I can't seem to get a hold of her. I called this morning left a message before office hours. Called again after they opened was told the doctor would call me back when she was done with her call. Called again 3hrs later and was still unable to talk with her. Elizabeth could not provide a time frame of when Dr. Perales would call me back.
Literally the best. Amazing. Also uses Zocdoc which is a huge plus. ESS HUUGE.
Excellent proffessional practice, details on attention and patience
Dr. Perales was great! It is refreshing to have a doctor who actually listens and doesn't rush with her patients. She deserves the 5-star rating and we (my husband, my daughter and I) recommend Dr. Perales as a primary care physician!
Dr. Perales was wonderful. I would definitely recommend her.
I'm extremely pleased with my visit. Dr Perales is very nice and asked many questions. I'm relieved we now have an excellent doctor for my family.
The Dr was very knowledgeable and helped diagnosis my pain and helped treat it. Thank you
I tried to make an appointment recently and every call went to voicemail and no one ever returned my calls and now I see that the next available appointment is about 2 weeks away.
I needed to see Dr Perales right away. I called aroun 9:00 am and she saw me at 10:30. She takes the time to explain what's going on.
I've been using this practice for a while and am never disappointed. The front and back office staff are exceptionally professional and friendly. Dr. Perales never makes me feel hurried and answers my questions. It's a pleasure visiting this office.
I am very happy Ibfound her. I typically don't like to go to the doctors. I intend to work with her to get my diabetes under control. She made me feel comfortable.
I am so happy to finally be able to say I've found a doctor after years of not finding one I like!
Dr, Perales was great. she answered all my questions and was thorough in her examination. she referred me to all the right Dr.s for further evaluations. i would highly recommend her to family and friends
The doctor was Very informative and willing to ask me about my areas of concern very warm and welcomed office professional!
I really like her and she understands and listens to my issues and provides accurate treatment and diagnosis. She is a great Dr.
Excellent patient care. Dr. Perales has a great bed side manner and is extremely thorough.
Dr. Norma Perales is a joy to have as my primary care doctor. She is friendly and approachable, and is quick and to the point. As someone who suffers from health anxiety I feel like she has been good to me and brought up that I should seek help for my anxiety. She can do just about everything for you right in her office, and that means you don't have to run around to a million different doctors every time you need a different test.
Looking for another Doctor waste of time with Dr Perales
We love Dr. Perales and her staff!!! It is such a pleasure to walk into your family Doctor's office and know you will have the BEST care. Dr. Perales has a wonderful bed side manner, extremely attentive to the patients needs and always takes the time to explain things to us. She is highly professional and knowlegdable in her field.
I have had influenza for about two weeks. The influenza was diagnosed in Utah. I called Dr. Perales at 8:30 , time her office opened. She said come in at 12:00. She examined me during her lunch time and prescribed additional medication for the after effects of influenza. She was professional and very willing to discuss my concerns. This was exactly what she had done in past visits. She has been my primary care physician.
Great bedside manner. Very professional.
Love her and her new place! Always asking if I have any question, love that!!
She is always pleasant and profession, best of all thorough. She actually listens and addresses all my concerns wth no rush!
I loved Norma and I already recommended someone to her.
Love her bedside manner, she really takes a personal interest in her patients and truly wants to help you feel better. We have recommended her to all of our family and friends. She literally saved my life when a rare and extremely painful foot ulcer caused by venous insufficiency. She took the time to try and figure out what was really going on after 3 years I finally got an accurate diagnosis thanks to her referral doctors and am living pain free am back to walking and enjoying my life. I love Dr. Perales and her staff Elizabeth & Jackie and would highly recommend them!
Dr. Perales is very knowledgeable and has a great bedside manner! She listens to her patients very well!!
Dr. Perales is my primary Doctor and I took my daughter there for the first time because of an ear ache..Dr. Perales took her right away even though it was toward the end of the day and we did not have to wait. She was her usual kind and caring selfl My daughter said "I really like her"! I said "good because she is now your new Doctor"!
Dr. Perales is very helpful and professional. She has an excellent bedside manner. We enjoy having her as our primary care physician.
La doctora se mostró siempre atenta y cordial. A pesar de ser mi primer cita, me deja muy buena impresión y confiada de su preparación y conocimiento.
She is very thorough and very knowledgeable.
She was very nice and I didn't feel rush!!
I really liked her she made me feel comfortable and took her time in the room while I expressed my concerns.
I recently transferred care to Dr Perales. she is very knowledgeable and kind. I can not recommend her enough!!!
Dr Norma Perales is always patient and super helpful with any health concern I might have. My boys feels comfortable and informative every time we visit.
Que tendría que esperar mas de 30-40 minutos para que me atendieran, ella te escucha y explica con palabras entendíbles sobre tu problema de salud eso me agrado, es amable
Dr. Perales is extremely knowledgeable and professional. Our entire family is treated and we are so pleased with the excellent quality of care provided By Dr. Perales and staff. Elizabeth Flores is extremely efficient and professional.Thank you for all you do. We highly recommend to al our family and friends.
Thinks outside the box for ways to get a handle on existing problems. She tries to work up from less invasive (and bothersome) treatments to stronger steps.
Dr. Perales and her staff are highly professional and knowledgeable. You will find a doctor who cares and is very compassionate with a wonderful bedside manner. They provide great care for our entire family. We are blessed to have Dr. Perales as our family doctor. Dr. Perales and her medical assistant/office manager, Elizabeth provide excellent care in their field and with us as patients.
She was very nice and listen to what I had to say. Took time to make sure she covered everything and that I understood care plan.
Very personable and easy to talk to.
Love The Doctor And her staff !!
Dr Perales is very professional and takes the time to listen. Her knowledge is impressive.
I was about 15 minutes late to my end of day appointment and I was still seen quickly. Norma is my primary care doctor, so I rave about her all the time, but I wanted to submit another review to mention she's finally moving offices! I travel pretty far to see her, so it doesn't help me much, but it looks much bigger and is a stand alone practice (maybe in a strip mall) so it'll be much easier to find than the current location. Dr. Perales, as usual, answered all of my questions, was kind and knowledgeable, and doesn't make me feel silly when I ask obvious questions. Love her!
I came to this office as I heard a lot of good things about this physician. Her office staff is exceptional as is the RN/MA. I was looking forward to questions and concerns as this is my first visit and I had a encountered a "Major Internal Brain Stem Injury". I had listed that in the paperwork so I am certain that she knew. Also because evident on her computer she knew of the medications I was taking for anxiety and antidepressant (Zoloft). She was curt. Stating; "I wont fill ____ or ____ I will refer you to the psychiatrist across the street for those. I had brought my prescription of Zoloft with me and showed her as I was running low, She stated she would refill it. I brought all of my prescription insurance information (by mail). So I think she must have been in a bad mood because not so friendly~and also I greeted her in Spanish; she did not seem to care. Now I am on the search again-. I mean I am 50 years old, not a child and obviously have had an extensive medical history, so I don't get it??? And a week passed since my visit and I called the office to find out if my medication refill had been sent in and it had not. And I did have to wait 6 hours to get a response back. This is not a controlled substance-this is anti-anxiety which I need for my low setatonin level in my brain. Since they had not sent the prescription in I had to ask them to also call my local pharmacy as I cannot miss doses or I will end up in the hospital. So~I don't get it...I don't understand....,what wrong did I do? Smiling, shook her hand, spoke her customary language of greeting someone...I don't get it.....geeeez....
Dr. Perales spent time with me and listened to my concerns. Had a very pleasant appointment.
Dr. Perales and her staff our welcoming caring and efficient. They all treat my elderly mother as a family member and I very much appreciate them. I receive appointments immediately and receive calls back more quickly than any other doctor from whom I have received treatment. My mother enjoys her visits to Dr. Perales' office and that is important to me. Dottie O
I love her. She takes her time and listens. Very nice and professional.
Best doctor i found in arizona since i moved from california highly reccommend
she is always very personable and takes into consideration your needs
Dr. Perales was great. She took her time with me, I felt very comfortable with her. Very nice experience.
Dr. Perales is awesome!! She made me feel like she really cared about my problem and really listen to me, answered all my questions I had, and when she realized I could use a hug she jumped right up and gave me one! I am so excited to have found her!
Very pleasant and friendly! I would highly recommend Dr. Norma !
Very nice staff, great bedside manner and got me in and out quick! I would definitely recommend!
I loved that she sat there and explained everything. She wasn't in a rush.
There was no guessing! This doctor is going to run every test to rule out possibilities before diagnosing me. Very nice, professional, and good staff. I only had to wait about 10 minutes because of a child upset about vaccines, otherwise I would have been seen right away. :) Oh! And ZocDoc says she takes BCBS Alliance. This is false.
Quick and easy! Will definitely be back.
She was amazing & listened to me carefully. I recommend her as your new primary care Dr.
I absolutely loved her! She was kind, calming, and very knowledgable.
Amazing staff and doctor! Would highly recommend!
I think I found the doctor I will be going to for now on! Dr. Perales has a great bedside manner and made me feel relaxed and comfortable. It was my first visit with her, but she made me feel like a valued client - not just trying to rush me in and out like other doctors. Definitely recommend!
She was very attentive and recommended common sense ideas. Entire office staff was professional and friendly.
Dr. Was very good.. she took the time to explain all my issues.
Dr. Perales and staff were great! Very friendly, and Dr. Perales was very confident and knowledgeable. I also like their online patient portal where I can review my medical notes, even the vitals taken during my visit are uploaded there, which is very helpful!
She a great dr. So far so good.
She was very nice and made me feel very comfortable
Very pleased with service and professionalism. Dr. Perales takes her time and listens with concern.
ZocDoc made it easy to make my appt with Dr. Perales. Only took a couple of minutes, especially before opening hours. Highly recommend Dr. Perales, very friendly and straight to the point. Saw to all my needs.
Good understanding of my health needs. Arranged referrals and follow up.
Best doctor I have been to. Took time and listened to me. She will be my new primary care doctor. I have never felt so comfortable and at ease. I highly recommend her. Roger M
I love Dr. Perales! Every time I see her she is so down to earth and friendly. She is always open and is tentative to what I have to say and the way I feel.
Very pleased! She was very knowledgeable. Listened to my concerns and addressed each one of them.
Very caring, understanding and thorough. Wants to make sure you're having the best quality of life as possible.
No b.s. Straight to business with casual conversation. Love it!
Was my first visit but the first impression was good.
the best doctor i have ever seen here in arizona.
Office is professional and clean
Pleasant, thorough, patient and knowledgeable, Dr. Perales made me feel comfortable and in good hands. I will continue to use this office for my medical needs.
Very insightful on what really was causing my symptoms
Awesome! This doctor is very nice and kind. I felt really comfortable with her!
Dr. Perales was great! She has a very warm and friendly demeanor. She offered suggestions and asked questions that my previous doctor never brought up.
Dr. Perales was very attentive and went above and beyond my expectations as a new patient. She understood my needs and helped me understand my treatment. I am very happy with my visit and would recommend her to anyone!
Amazing! Highly recommend.
Dr. Perales made my visit extremely pleasant. She was very informative with the answers she gave me in regards to my questions and medical history. Her mannerisms as a doctor seem very sincere and caring, yet straight to the point! My time with her during my appointment didn't seem rushed at all. Finally, an atmosphere and medical staff I am comfortable with.
finally!!. a dr that wants to find solution..I'm a new patient so will see how it goes.
The entire check in process was easy and her front desk girls were very helpful. Dr Norma was incredibly attentive and I actually feel like she really cared about my personal reasons for coming in. She's definitely going to be my regular doctor from now on. I highly recommend her and her office!
Dr. Perales was efficient, friendly and answered all of my questions.
Very nice and professional staff! There was no wait time--got in at the scheduled appointment time and Dr. Perales was caring and did not rush the visit. Being new to the area, I'm glad we found this doctor.
We will never go to another primary care as long as she is practicing in AZ
She listened and was very present in her care. I felt she was knowledgable and appreciated her being thouroug.
I am so glad I found Dr. Perales! I have only been to her office one time so far, but the whole experience from sign up to checking out was excellent. The staff was kind and Dr. Perales was very informative and helpful in finding the correct referral according to my insurance.
the office is a little difficult to find but they saw me very quickly despite my being a little late. the doctor was very nice and informative but she has a habit of making faces while you speak and it made me a little self conscious.
I have a myriad of issues that a lot of providers have found hard to treat, let alone make me feel confident in their care. But Dr.Perales made me feel 100‰ cared for.
Very professional and knows her stuff. You say 2 symptoms and she already knows the diagnosis. Amazing & highly recommended.
Excellent service as usual. Very attentive, friendly and efficient.
I went looking for a new doctor to get a fresh perspective on an on-going issue. Was not disappointed. Eager to see how well this new approach works.
Very nice lady.
Dr. Perales is wonderful. Easy to talk to and genuinely concerned and interested in fixing my ailments. Staff is friendly, wait time was short. I'm very pleased!
Very sweet doctor. Really cares about you.
She is very friendly. I would definitely recommend her.
Dr. Petals was very professional. She took the time to listen to all my concerns, then proceeded to assess each one. The staff was extremely pleasant. I would highly recommend.
I loved Dr. Perales!! And her office staff is wonderful!
I literally got in and out with everything covered on my visit with great service!
She is awesome! I'm new to the state and was looking for a good DR.just happened upon Zoc Doc. and entered what I wanted in a Doctor. My Husband went in with me to help with any questions i may have forgotten to ask. when we finished as we went to pay,we both said at the same time "I really like her". The world needs more Doctors like DR. Perale
Easily the BEST Dr I have been to in my entire life. She really took the time to go over my concerns and explain exactly what I need to do. She has a genuine passion for her job and helping people!
Very attentive to my concerns. She was very thorough with her explanations. She made me feel important.
I had a great experience with Dr. Perales. She is so sweet and took lots of time to talk to me about my concerns. She made me feel so comfortable that it felt like I was talking to one of my friends! She also went out of her way to make my life easier by consolidating all of my prescriptions through her one central office. I would definitely recommend seeing her!
Good caring office
I like how detailed she was. She was very personal and accommodating. She deserves more than 5 stars. I will transfer my family under her care.
I've seen Dr. Perales before, and I am consistently impressed with how good she is at her job. She listens so well, I feel like I can ask her questions even I think are dumb. She explains everything thoroughly, even what could happen or need to be done if your condition persists (even when it's unlikely too). She asked about my wife, and genuinely cares about her patients. Even after I moved, it's still a 30 minutes drive to see her, but she's worth it.
Very enjoyable and will look to this office for my yearly checkups
Very pleasant doctor!
Dr. Perales was wonderful and really listened to what my needs were. I finally found a doctor I trust and don't dread going to.
She is AMAZING. I feel so comfortable talking with her. About anything.
Dr. Perales was great! Staff was very friendly and helpful. Definitely recommend!
Dr. Pearales is great!
Excellent first time visit. Knowledgeable, respectful and kind. Very comfortable with her. Really nice, clean office.
I usually get pretty anxious whenever I have to go to the doctor, but Dr. Perales makes me feel very comfortable and makes going quite painless. I hadn't had a primary care physician in many years due to the stress and anxiety of finding and then getting in as a new patient. I was actually able to get in with Dr. Perales right away and was immediately made to feel welcome. I'm so glad I was able to find her and will look forward to continuing on in her care.
Dr. was knowledgeable and asked the right questions. Made me feel comfortable and not rushed. Finally found a Dr. who actually cares.
Norma was very friendly and showed empathy and concerns for my needs. It was a great feeling that she wants to help me and was so concerned.
Very good! She was very informative, and answered all of my questions.
She was very thorough and professional. I highly recommend her.
Very nice and knowledgeable. Highly recommend. If anticipating blood work, make a preliminary appointment with LabCorp across the complex to avoid a long wait.
She's an amazing person who cares about her patients well being and their health
I just met for the first time today with Norma Perales and she was everything I was hoping for and more. Her and her staff were all attentive, helpful, and very kind. I have never been a fan of going to the doctor but am looking forward to my next visit!
My visit with Dr Perales was excellent. She is very attentive and understanding, aiming to help as quickly as possible. The staff in the office are very nice and they seem very efficient and well organised. My concerns were addressed straight away, which is all you can ask for. I would highly recommend Dr.Perales.
It was great! She really listened to me and talked about what I needed and what I wanted out of the visit
I was very pleased with Dr Perales and the time she took to review my medical history. I have been trying to find a Primary Care Doctor for a few months now and I am so happy that I found Dr Perales on Zocdoc. I would definitely recommend her. There was no wait and no rush..So very happy that she is now my Doctor..
Everyone was great and Dr. Perales was extremely helpful! She will be my PCP from now on.
Overall very pleased! Was seen right away. The facilities were average and nothing special. Did not feel rushed as some doctors do. Downfall was having to get blood work done at a different location (although right across the street). Most likely coming back!
She is amazing, and the girls up front are really nice too! I am definitely going to continue the drive to see her, completely worth it!
Dr. Perales is a great. I have recommended her to many people already. She makes you feel so comfortable and somehow you enjoy every visit good news or bad.
Great doctor. Listened attentively. Made several suggestions. Discussed treatment options. Very clean restroom which says a lot about the office. Highly recommend!!!
It was a very nice visit
I just moved to az and I looked up pcp's, saw dr perales and although I was nervous at first, I immediately felt comfortable. As if I could just tell her everything. She listens to you as if you're the only pt she has seen. She's very talkative so you don't feel like you're just talking and quickly booted. She will connect with you and work with whatever is going on. She's definitely my new pcp and I've never been more safe with a doctor.
Dr. Per ales is amazing!! She is so thorough. She takes time for you. I didn't feel rushed. A Doctor that truly cares!!
My visit was pretty straight forward I went in to get my ears cleaned and just to check on a small lump growing in my arm. Dr. Perales was very informative about the growth in my arm and helpful. Great responses from all staff and friendly as well.
Did not have to wait once I finished paperwork. Doctor was thorough and made sure I understand everything. I've never had a primary physician before, but I will now.
Dr Perales has a great "bedside manner". She listens, explains thoroughly and never made me feel rushed. Gave me options to consider while letting me know her thoughts and advice. Very comfortable appointment and I will definitely see her again as needed.
After my first visit with Dr. Perales I decided to make her my primary care doctor for all of my medical needs. She's always got availabilities in a reasonable time, is friendly, gets patients in quickly (I was 45 minutes early and got in to see her right away), and is willing to talk as long as you need to. She's friendly, knowledgeable and honestly the best doctor ive seen in the valley!
I liked her. She figured out right away what I needed and went into action. She took the time to explain things to me and told me where I could get additional information. When I expressed a concern with a certain medication she found a way to ease that concern. Her office staff was pleasant and friendly. Definitely recommend them in the future.
I highly recomend her and her staff
Dr. Perales was a blessing!!! I loved the very clean intimate office space, seemed very home like and smelled really good. The office staff was very kind. Dr. Perales was very patient and attentive as I spoke of my concerns. Very professional, I think this practice is a keeper!
Dr. Perales was wonderful with my son. She made him very comfortable and he really liked her. She was very thourough. Highly recommend her!
Dr Perales was very kind and attentive. She listened carefully to my concerns and patiently reviewed different options with me. I highly recommend and will definitely be returning to Dr Perales for future visits.
Our family has been searching for a primary care physician. Dr. Perales was easy to get an appointment, extremely thorough, made my seventeen year old feel comfortable, explained her diagnosis in a way my daughter could understand without making us feel ignorant, and she has a sense of humor:) I think we may have found our family doctor. Yay!!!!!
I was very pleased with my visit with Dr Perales. She is very professional and took the time to find out the reason for my visit. My wait time was only a few minutes and her staff was very efficient and friendly. It will be a pleasure to see her again.
the best I have
I enjoy going to my dr. She takes the time to actually talk to you and figure out what is going on or how the problem became a problem then moves forward to correct it.
She was very caring and thorough. She asked many questions and listened to all my details. She called back to give me results and to see if the prescribed medication was working. I have never had a Doctor to that before!
Dr. Perales is awesome, very kind and actually listens to what you're saying. I won't see another doctor after finding her!
This was my first visit to Dr Perales office and I was very pleased. The front office staff were pleasant and professional. I was able to get an appointment in a timely manner. I felt the doctor took adequate time to address all my issues and made me feel like I was part of the decision making process. She took time and I did not feel rushed. I will definitely return to see Dr Perales and have already recommended her to friends.
The doctor was great but the staff was really slow.
Dr. Perales was very friendly and easy to talk to!
She is very profesional
This was my first visit, and she spent a significant amount if time with me going over my medications.
Dr. Perales is very understanding and caring about her patients. She listened to me and offered suggestions based on my concerns. She takes her time with patients and I did not mind waiting a little.
Dr. Perales took the time to learn about me and my medical history. She is very thorough and proactive. Her bedside manner is excellent.
I decided to go see Dr. Perales based on her ZocDoc reviews and that she offered next day appointment spots. Her front desk staff was very nice and even called my insurance company for me to verify that I was still eligible to receive benefits after I had told them that my insurance expired next year. Dr. Perales was VERY nice and comforting. She welcomed me to her practice, spoke very softly and walked me through options in my treatment. I hope when my insurance benefits kick back in they will accept it because I want to continue my care with this group!
Everyone in the office was friendly and helpful. Thank you to all of you!
She was very polite and friendly. Made me feel comfortable. I would definitely recommend her to my friends.
Her bedside manner was fabulious and I'm definetly making her my familie's primary care doctor from now on.
Dr Perales was excellent in treating my Mother . She can be dificult to treat.
I was more than pleased with Dr Perales. She was very professional but very patient. She took time to explain things thoroughly and made sure to answer any questions I might have. Extremely pleasant and I will definitely be keeping her for my family physician!
She was great. She listened and was really really nice. I'd definitely will be going back to see her.
Great! Highly recommended
Went to see her for annual pap and check up. She was gentle , friendly, and very easy to talk to. She answered all my questions and tried making me feel as comfortable as possible. Glad I found her on zoc doc. I Highly recommend to go to her. Nicest doctor I've ever been to.
I love her!
Ive never been so comfortable with a dr then dr norma perales.! She made me feel like i can count on her with all the issues i had goibg on. Definitely the best dr that i will recommend other people to. She explains very well and all with a smile on her face. Most definitely going to make her my dr.
Dr. Parales is good Doctor...she treated me nicely and down to my problem right away. She did really good and I like her. I think I'm gonna keep her as family doctor (including my husband and kids). Highly recommended to visit her.
She's a great doctor and her staff is very professional when it comes to patient needs as well.
Dr Perales is awesome. She was patient and took time to answer my questions and address concerns. I highly recommend her.
Best doctor ever!
I like the way she treat me very friendly and she check and answer all my questions very professional doctor
Very pleasant and knowledgeable. Passionate about getting quality care for her patients.
Dr. Perales was very professional and concerned about my health. I truly recommend her.
I'm new to the area and found Dr. Perales on ZocDoc. She was wonderful- very warm and friendly. Dr. Perales listened attently and responded to all of my health questions.
This was a very positive experience for me and I will continue to see Dr. Perales. She was very kind and spent time with me discussing my health issues. Thank you so much.
I booked a last minute appointment with Dr. Perales based on good reviews and they were spot on! The office actually used the zocdoc paperwork I filled out ahead of time, they got me in within my lunch hour and were very efficient. Dr. Perales was inquisitive about all aspects of my health, asked if I would like to transfer any of my other care to her office, readily gave me information on medication my other doctor hadn't, and that I wasn't even seeing her for. She has a wonderful bedside manner, very friendly, listens, and is thorough. I was so excited to find her!
She's warm, friendly, and straight to the point.
Very professional definitely a people person. I look forward to a long doctor, patient relationship with Doctor Perales
She is great, she explains things and actually listens. Felt very comfortable and didn't feel rushed.
Dr. Perales explain everything so well. I feel so comfortable.
Dr. Perales is my first primary doctor. She is friendly which makes me feel more comfortable. She really listens to your concerns and takes time to explain/answer everything in details. Overall, I am very happy to have found her. I would recommend her to anyone. In fact, I already recommended her to a friend!
Nice office space with a receptive/friendly staff. Dr Perales took the time to answer all my questions and discuss a treatment plan.
She was extremely receptive and understanding as well as willingly helpful. Beautiful person all around