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Dr. Norma Perales, MD

Family Physician, Primary Care Doctor

Professional statement

Dr. Perales is board certified Family Doctor. Prior to opening Live Well Family Medicine in Chandler, AZ she worked as a primary care physician and urgent care physician for the Maricopa Integrated Health System in Phoenix, AZ and for Kaiser Permanente in northern California. She completed her family practice residency training at Swedish Medical Center in Seattle, Washington where she was elected Chief Resident and received the Excellence in Community Award. As a family doctor, Dr. Perales addresses complex chronic medical conditions as well as acute medical problems such as the common cold or acute back pain. She will also help you stay in optimal health. Dr Perales is no longer taking new patients, appointments available are only for established patients only.

In-network insurances

  • Aetna
  • Anthem Blue Cross
  • Anthem Blue Cross Blue Shield

Specialties

  • Family Physician
  • Primary Care Doctor

Practice names

Board certifications

  • American Board of Family Medicine

Education and training

  • Medical School - Universidad Mayor de San Simón Facultad de Medicina
  • Swedish Medical Center, Seattle, Residency in Family Medicine

Zocdoc awards

See you again
Speedy response

Languages spoken

  • English
  • Spanish

Provider's gender

Female

NPI number

1457405953

Office locations

Live Well Family Medicine

2320 West Ray Road

Chandler, AZ 85224

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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I love going to see Dr. Perales, she is so warm and personable. She gives good advise and takes all questions seriously.
Source: Zocdoc
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Dr. Perales is a great doctor. She is knowledable and very professional. She always takes time to insure that I know what plans for the future are based in today’s diagnosis and treatment. She is very knowledgeable on nutrition and exercise.She is also acutely aware that a 70 year old man cannot exercise in the same manner and length of a 40 year old man. Every time I leave her office, I am buoyed for the future. I am sure that Dr. Perales is not treating me any different than any of her other patients.
Source: Zocdoc
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I will say that she is as incredible as my Drs at Mayo Clinic in MN and she stands side by side with them as far as treating my rare autoimmune disease and always trying anything to help me get thrumy flare ups. She kind but firm, she is knowledgeable but listens to suggestions I make, SHE LISTENS TO ME, AND THAT IS MORE THAN I CAN SAY AT THE MEDICAL STAFF AT CHANDLER HOSPITAL!!!! She is doing an incredible job of caring for me and I am not an easy patent, I have many issues serious at times and she nails them every time. I wish there were more drs around like her, she sure as hell is spunky that is all I can say and I like that kind of dr caring for me!
Source: Zocdoc
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I loved it because all my questions were answered appropriately.
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Total loyalty to Dr Perales!!
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I love her!!!!!! The staff is amazing as well.
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She was very good she was nice and you could tell she cared for you gave me really good advice on how to take care of myself
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On time and kind.
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Dr. Perales is very compassionate, very knowledgeable and very caring.
Source: Zocdoc
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Dr Perales has been my family Doctor for several years and is an excellent physician. I called and received an appt. in one day and was seen within 5 minutes of arrival. I would highly recommend Dr. Perales. She does notrush and takes time to listen and discuss any problems. She makes me feel like I'm her only patient. Alyx
Source: Zocdoc
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Dr. Perales treats patients (not numbers) with very personable and attentive service. Advises minimal medication, never pushes unnecessary tests / procedures. Staff is very friendly and there's hardly ever any wait. Lab service is available on-site with no appointments and minimal wait.
Source: Zocdoc
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very professional, knowledgeable and forthright.
Source: Zocdoc
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She is very thorough when going over blood work and/or procedures. She takes being your primary doctor seriously and wants to know what other doctors, involved in your care, have to say. She’s very easy to talk to and very approachablewhen you have questions. If there’s something she may not know, she’ll tell you upfront and then explain how she’s going to figure it out. She’s not opposed to looking at alternatives for your care either. She is NOT a doctor with a god complex. I highly recommend her!
Source: Zocdoc
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Dr Perales was very nice and patient, listen it to all of my ailments. I liked her a lot and recommended her to 2 of my friends. However, her assistant is horrible! I got a CT scan 6 weeks ago andI’m still wait it for the results. I call every week and leave a message for the assistant. She calls me back and every time asks where I went. I went where you told me to go! At first she said that she would request the scan. 3 weeks ago she said she had and was waiting for the doctor review it. Last week she said she didn’t have and asked again where I got the scan. This week she asked again where I got the scan. Clearly she is not requesting it and I’m still waiting for results and in pain. We’ll see what she says next week when I have to call again because she has no interest in helping me or getting back to me. Super frustrating! I really like this doctor, but this kind of treatment from her staff makes me want to look elsewhere.
Less than 3 months ago
Source: Zocdoc
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Being new to the area, I wasn't feeling well and after 2 different urgent care/ER visits, I made an appt with Dr. Perales. She took one look at me and knew I had Valley Fever. She took time to look atmy history and listen to my symptoms and put it together right away. Very sharp - she knows her stuff! Thank you, Dr. Perales!!
Source: Zocdoc
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Very Professional attitude. Took time to listen too and discuss my concerns.
Less than 3 months ago
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Everyone was professional and welcoming! I especially enjoyed the front office staff!
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I have been seeing Dr. Perales for more then a year. She is thorough and compassionate. I would recommend her.
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I was seen immediately and my visit was efficient. I appreciate their respect for my time. Jeff
Source: Zocdoc
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Dr. Perales is a fantastic doctor. She did not lecture me about my health or about scheduling regular visits. We all live busy lives so eating healthy and exercising consistently are often difficult.She takes all of these factors into accountwhen she makes suggestions about lifestyle changes if needed. She is also very efficient with using technology so that very little time is wasted during the appointment. One big plus is that there is Sonora Quest Lab in the office so that routine blood tests can performed right after the visit.
Source: Zocdoc
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Excellent experience, highly recommended physician and facilities!
Source: Zocdoc
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Dr. Perales compassionate, courteous, and genuinely cares about the total well-being of her patients. She listens well and does not jump to conclusions based on superficial and initial visual markers. I would highly recommend dr. Peralesto anyone. Dr. Perales is comfortable working in the collaborative Manor to see that her patients receive the optimum Medical Care.
Source: Zocdoc
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I love this doctor! The office is great. It was my first appointment there so it took a few minutes for them to enter my paperwork. But I was seen very quickly after that. I read the reviews carefully because Iwanted a doctor's office that does not overbook patients. The staff was great, not rushed and stressed out and I felt they had time for me. Dr. Perales was fabulous. I will definitely go back.
Less than 6 months ago
Source: Zocdoc
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I love Dr. Perales and her staff! Everyone has excellent bedside manners. I love the fact that Dr. Perales does not try to throw medication at you and send you on your way. She really does try to get to theroot of the problem. I truly feel as if she cares about me and my well being. Highly recommend her!!
Source: Zocdoc
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Very personable, comfortable to talk to, and a great physician. Will recommend her to anyone who needs a primary care physician.
Source: Zocdoc
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Dr. Perales and her team are great! Everyone was friendly and I was seen in a timely manner. Dr. Perales was very no frills, genuinely interested in my health, and honest about everything. I’m glad I was able to find her through ZocDoc!
Source: Zocdoc
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Dr. Perales did an excellent job and would like her to be my primary care physician based on her knowledge of my chronic illness (Type 2 Diabetes) and her honest feedback on the direction of treatment.
Source: Zocdoc
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Dr. Perales is very sweet and kind. She has the patient’s best interest in mind.
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I love her! She's up front, no nonsense, and so sweet. I'll be referring Dr. Perales and her staff to family and friends
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She was very professional and caring.
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Dr. Norma Perales was very kind and informative
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I always find Dr. Perales to have very good bedside manners. She makes going to the doctor's easy.
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Dr. P could not have been sweeter! She was very supportive and non judgmental. She made me feel at ease but also very well taken care of!
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She did a great job of taking time to explain and collaborate on a treatment plan that will work for me. Much appreciated!
Less than 6 months ago
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Dr. Perales was great! She’s warm and friendly; took the time to listen to my concerns. She then took the time to explain my treatment.
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This was my first visit. My wife loves Dr. Perales and recommended I see her. There was no wait and I was impressed with the staff. I have had some horrible experiences with offices not being very knowledgeable and I waspleasantly surprised. I highly recommend this office for all ages.
Source: Zocdoc
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Dr. Perales is great, she takes the time to listen to your concerns and doesn't make you feel like she is rushed to see the next patient. I do think the paperwork for new patients should be more confidential especially sincemy SS# was asked for. When I left I noticed new patient forms out in clear view at the checkout desk.
Source: Zocdoc
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Quick easy visit all the staff was very polite and the doctor was nice and easy to talk to!
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I wish I had found Dr. Perales years ago.
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I called Thursday morning, was able to get an appointment for Friday, it only took a few minutes for me to be called back to a room and I was back home within an hour with all my issues addressed. Inaddition to the extremely caring and friendly office staff, one other of the many things I appreciate is that Dr. Perales is not so quick to prescribe antibiotics, other prescription medicines or order unnecessary labs (x-rays, MRI, etc.). She believes in monitoring the situations to allow the body time to heal and without requiring me to make another appointment, just to tell her all is going well – I can contact her via the Patient Portal. She only uses those other medical resources as a last resort.
Source: Zocdoc
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Excellent very friendly. Happy with the doctor inputs and suggestions.
Source: Zocdoc
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Dr Perales was wonderful. She answered all my questions and seemed genuinely concerned about my health and well-being. I was grateful to see her being my doctor was running behind. This is a great office and staff. Highly recommend!!
Source: Zocdoc
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Awesome experience! She made me feel comfortable and at ease.
Source: Zocdoc
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Good experience . Very friendly and answered all our questions.
Source: Zocdoc
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By far my favorite physician! Shes always so kind and genuine. She has all her patients best interests at heart. I even went to see her when I didn't have insurance and she gave me the best prices she could for my visit and prescription recommendations.
Source: Zocdoc
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Dr Perales listens to me. She comes up with solutions for my problems without having to make multiple trips. She's always conscious of the price factor.
Source: Zocdoc
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Amazing staff and doctor! Would highly recommend!
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excellent bedside manner
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Dr. Perales is absolutely amazing! She is patient and actually listens to what you have to say without making you feel rushed. Her office staff also very friendly and welcoming. I’m so glad to have found her!
Source: Zocdoc
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Dr. Perales is a truly outstanding primary care physician, ..
Source: Zocdoc
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