They took care of me immediately, kept good records, and when I needed to come back, those records helped the provider decide what to do. Office is clean, staff os friendly. I recommend them and would go back next time I need urgent care.
December 5, 2024Judith P.Verified patient
I went for an appointment I booked online they sent me a pre check thing everything went by quick seen someone about the problem and they helped me
More about Northwell Health-GoHealth Urgent Care- West 103rd
At Northwell Health-GoHealth Urgent Care, we go above and beyond for our patients to provide personalized treatment and care, along with transparent costs and neighborhood accessibility. When you visit us, you can expect a team of caring providers, the latest medical technology, onsite labs, and X-rays all in a relaxed environment spacious enough for your whole family. We're open every day, offering convenient same-day, evening, weekend, and holiday care. We treat illnesses such as allergies, colds, coughs, and flu; injuries including minor fractures, burns, and cuts; pediatric care for children 6 months and older; and more. Our centers operate throughout New York, giving you access to the larger Northwell Health network.
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.64
Wait time
4.39
Bedside manner
4.62
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110 reviews
Most relevant
Great nurses and docs. But the front desk person was very unfriendly and unhelpful.
More than 1 year agoInitials hidden
Friendly and attentive staff. Clean office, nice atmosphere.
August 21, 2023Initials hidden
They took care of me immediately, kept good records, and when I needed to come back, those records helped the provider decide what to do. Office is clean, staff os friendly. I recommend them and would go back next time I need urgent care.
December 5, 2024Judith P.Verified patient
I went for an appointment I booked online they sent me a pre check thing everything went by quick seen someone about the problem and they helped me
December 5, 2024Malik B.Verified patient
Good care and good service.
December 3, 2024Joan A.Verified patient
The doctor was aces with 40+ years of experience and a warm, friendly manner. She knew instantly what was wrong (correct diagnosis) and immediately called the prescription to the pharmacy (to get medicine in me asap). She asked good questions and gave me instructions for continued care. I never felt rushed. It was almost a throwback to when doctors had time to spend with patients and not make you feel hurried up.
The PA also was very nice and professional.
But Northwell needs to better train receptionists. When I arrived, they were way in back going back and forth. I finally called out. Instead of coming up front, the receptionist shouted from the back. She did the same with the next patient, who was hearing-impaired and kept saying "What?" until the receptionist finally came up front. Note: Not everyone knows they check in at a kiosk first; to older patients, it's still a new thing.
All in all, though, an A- experience. It sure beat my visits to CityMD.
October 10, 2024Kay M.Verified patient
My experience was at this hospital was good.
September 13, 2024Barthelemy A.Verified patient
The nurse's voice dipped when i mentioned i thought i had an STI. She seemed a little uncomfortable around the mere mention of sex, which I did not appreciate from perspective of a patient seeing a healthcare provider regarding something sensitive. Then when she was leading me to the restroom to provide a urine sample, the doctor stopped her to mention some test results (that happened to be about me). She was showing me where to go so i stopped and heard what the doctor said when he brusquely turned to me and asked "what are you doing here?" as though i had done something wrong. I told him she's showing me the restroom and then he sent me on my way. On the whole, the personal skills of the medical professionals were lacking, but the medical care was sufficient.
More than 1 year agoInitials hidden
I am so grateful that my neighborhood has Northhealth Urgent Care. The staff are so friendly, informative, and efficient at this location. They took really good care of me and made me feel comfortable and at ease!
July 8, 2024Jennifer C.Verified patient
Great staff, competent and caring physician.
June 24, 2024Stacey D.Verified patient
Great staff , clean office , fast and smooth check in process … I have what they call moving veins so I usually get stuck 30 times just to get one vial of blood …. BUT THE (MA) who took stuck me one time first in history everrrrrrrrrrrr!!!! AMAZZINGGGGG will be returning !!!
April 30, 2024Initials hidden
Man at the front desk was friendly and helpful
Doctor got to the root of problem and spent some time talking to me
Whole experience was pleasant and worthwhile
February 24, 2024Corinne L.Verified patient
Friendly staff, great location
January 21, 2024Kristin Monikka D.Verified patient
Cassandra was the provider and she was extremely knowledgeable and thorough. She and her nurse had an excellent manner and were both quite skilled. I was extremely impressed. Thank you !!
December 21, 2023Jessica H.Verified patient
The doctor seemed like he was in a rush. It didn’t seem like he was really listening to me. The visit didn’t help or solve the problem and neither did the prescriptions. When I called to explain that I got worst, I was told to basically deal with it, it will get better, and that the doctor isn’t willing to prescribe anything else.
December 20, 2023Sahar S.Verified patient
Really nice experience. The staff were nice and communicative and the doctor was very empathetic. I was also seen right on time.
October 7, 2023Jacqueline G.Verified patient
This was a wonderful visit from the moment I entered I was greeted. The woman at the first desk as you come in was very polite and healthful. The next staff introduced herself and told me she would be taking my vitals. The doctor was friendly and on point with what I needed. EXCELLENT!!!
August 18, 2023Candi J.Verified patient
The staff was all very welcoming and kind, I am used to being rushed through appointments without much care shown and I was pleasantly surprised by the time each staff member took with me and the genuine care and concern that was shown! Would definitely recommend this practice.
July 19, 2023Michelle P.Verified patient
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July 18, 2024Josey C.Verified patient
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Frequently asked questions
What practice does Northwell Health-GoHealth Urgent Care- West 103rd work with?
What are common reasons for patients to see Northwell Health-GoHealth Urgent Care- West 103rd?
Northwell Health-GoHealth Urgent Care- West 103rd frequently sees patients for Hand Problems, Hearing Problems, Illness, Sports Injury, and X-ray. You can see other visit reasons for Northwell Health-GoHealth Urgent Care- West 103rd on their profile.
What languages does Northwell Health-GoHealth Urgent Care- West 103rd speak?
How do patients rate Northwell Health-GoHealth Urgent Care- West 103rd in reviews?
110 patients have reviewed Northwell Health-GoHealth Urgent Care- West 103rd. The overall rating for this doctor is 4.64/5. They have a 4.62/5 rating for bedside manner and a 4.39/5 rating for wait time. You can read individual reviews and ratings on their profile.