Paulene Jean-Baptiste, NP

Paulene Jean-Baptiste, NP

Adult Psychiatric & Mental Health Nurse Practitioner
4545 E Chandler Blvd, Ste 308, Phoenix, AZ 85048

At a glance

4.97 stars (36 reviews)
99% are satisfied with this provider ·
Accepts 15 insurances
Aetna, BlueCross BlueShield, Cigna, Medicare, UnitedHealthcare, more+ ·
Works at Serenity Mental Health Centers
Speaks English
4.97
36 reviews
Bedside manner
4.8
Wait time
4.8

Recent reviews

Paulene Jean-Baptiste is very kind and non judgmental. I feel very comfortable talking and opening up to her.
She was inviting and friendly. The whole staff really was amazing to work with as well. She made me feel comfortable as this is my first time going through the process to get help for my depression. I’m eager to work through our plan together and get my mind and soul healed.

Office location

Serenity Mental Health Centers
4545 E Chandler Blvd, Ste 308, Phoenix, AZ, 85048

Paulene Jean-Baptiste does not participate in Zocdoc to offer online booking at this time

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
Medicare

Popular visit reasons

Anxiety
Bereavement / Grief Counseling
Depression
New Patient Visit
Psychiatry Consultation
Psychotherapy
Psychotherapy Intake / Initial Visit
Sleep Problems
Anxiety
Bereavement / Grief Counseling
Depression
New Patient Visit

More about Paulene Jean-Baptiste, NP

Paulene Jean-Baptiste is extensively trained as a psychiatric mental health nurse practitioner at Serenity Mental Health Centers. She joined Serenity in January of 2022. Paulene employs a patient-centered approach that is collaborative between herself and her patients and is built on mutual trust and understanding. Paulene earned her associate degree in nursing from Suffolk County Community College in 2008. She then went on to receive her bachelor’s degree in nursing from Chamberlain College of Nursing in 2020. Most recently, she has been awarded her PMHNP certificate from the American Nurses Credentialing Center. Paulene has a gift for compassion and understanding, which is why caring for others brings her so much satisfaction. With many people close to her dealing with mental illness she has dedicated her life to the help and lifting of others. Paulene offers medication management, ketamine therapy, TMS, and many other therapy options that are specialized to each of her patients. When she is away from work Paulene enjoys vacations with her three daughters, husband, and dog. Paulene looks forward to meeting with you to gain a better understanding of your needs to create a care plan that will help you reach your personal goals.

Education & experience

Education

Walden University, Master's in Nursing
Walden University, Post-Master's Certificate in Psychiatric Mental Health Nursing
Chamberlain University (Bachelor's)
Suffolk County Community College (Associate's)

Practice

Background

Languages spoken

English

Gender

Female

NPI number

#1295980696

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.97
Wait time
4.80
Bedside manner
4.80
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36 reviews
Most relevant
The whole office is great. Paulene and Jackie has helped me tremendously in my journey to a better mental state of mind.
Paulene Jean-Baptiste is very kind and non judgmental. I feel very comfortable talking and opening up to her.
Paulene has been paramount in my mental health success journey. I look forward to each visit with her!
I very much appreciate all the help and support received from Serenity. Thank you!
Very good listener. Making adjustments as needed.
So kind and so so helpful !
Everyone is great!
She was inviting and friendly. The whole staff really was amazing to work with as well. She made me feel comfortable as this is my first time going through the process to get help for my depression. I’m eager to work through our plan together and get my mind and soul healed.
Finding serenity was life changing for me and my family. At my first visit I was skeptical but was desperate for anything that could help me. The slogan of taking back my life was what I really wanted because I felt no hope. I met with the staff and they were very nice and Listened to me and expressed genuine concern for me. When I started TMS it made a huge difference in my life and everyone around me noticed the change. Since my treatment and my follow ups my life is night and day difference and I am so grateful to the staff and treatment.
I called in Oct to schedule my first appt, and the first they had was in Dec for the Queen Creek location. I waited the 2 months for the office to call and cancel my appt the day of because the Dr was out sick. However the next available appt was at the end of Jan in the Gilbert office. I was not happy, waiting 4 months for a mental health appt is awful. I was told to arrive at 150pm for my 2pm appt to then be told my appt was at 220pm. The Dr was nice but the appt was brief. They of course went straight to medication.
Verified patient
Frequently asked questions

What practice does Paulene Jean-Baptiste work with?

Paulene Jean-Baptiste works with Serenity Mental Health Centers.

Where is Paulene Jean-Baptiste's office located?

Paulene Jean-Baptiste's office is located at 4545 E Chandler Blvd, Phoenix, AZ 85048.

What are common reasons for patients to see Paulene Jean-Baptiste?

Paulene Jean-Baptiste frequently sees patients for New Patient Visit, Psychiatry Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Paulene Jean-Baptiste on their profile.

What languages does Paulene Jean-Baptiste speak?

Paulene Jean-Baptiste speaks English.

How do patients rate Paulene Jean-Baptiste in reviews?

36 patients have reviewed Paulene Jean-Baptiste. The overall rating for this doctor is 4.97/5. They have a 4.8/5 rating for bedside manner and a 4.8/5 rating for wait time. You can read individual reviews and ratings on their profile.

Zocdoc›Adult Psychiatric & Mental Health Nurse Practitioners›Paulene Jean-Baptiste, NP

Paulene Jean-Baptiste does not participate in Zocdoc to offer online booking at this time.