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Dr. Robert Lerch, MD
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Dr. Robert Lerch, MD

Ear, Nose & Throat Doctor

Professional statement

Dr. Lerch is certified by the American Board of Otolaryngology. Dr. Lerch treats a full range of ENT problems at his practice, including ear infections, hearing loss, tinnitus, vertigo, sinus infections and chronic sinus problems, throat infections, hoarseness, thyroid disorders, as well as head and neck malignancies. Additionally, Dr. Lerch SURGICALLY specializes in functional nasal and sinus surgery and cosmetic nasal surgery. He is fluent in English, Spanish and Polish.

In-network insurances

  • 1199SEIU
  • AARP
  • Aetna

Specialties

  • Ear, Nose & Throat Doctor

Practice names

Hospital affiliations

  • Beth Israel Medical Center - Petrie Division

Board certifications

  • American Board of Otolaryngology

Education and training

  • Medical School - George Washington University, Doctor of Medicine
  • Mount Sinai Medical Center, Fellowship in Facial Plastic Surgery
  • New York University, Residency in Otolaryngology

Zocdoc awards

Rapid registration
See you again
Speedy response
Scheduling hero

Languages spoken

  • English
  • Spanish
  • Polish

Provider's gender

Male

NPI number

1689746257

Office locations

NYU Langone Health

934 Manhattan Ave

Brooklyn, NY 11222

NYU Langone Health

2 Fifth Avenue, Suite 7

New York, NY 10011

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Great experience over all... great team!
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Dr. Lerch was very thorough. He took the time to listen before he proceeded, and correctly diagnosed the issue.
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Wait time is too long. Waited 40+min after my appointment time to see doctor. Had to alert staff at the front to finally get ball rolling. Then waited in a second waiting room for a hearing test after seeing doc for10 min. Total time with doctor or medical staff = 15min. Total wait time = 1:15. He is a fairly curt and sarcastic guy and a bit rough in how he treats patients (began painfully cleaning my ear with little forewarning) . If you are looking for a more personal touch, he is not for you. Time will tell whether he is good technically. Plus side was for the most part staff were friendly and professional despite being short handed. Medical staff doing the hearing test were lovely.
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Very nice n’ knowledgeable doctor.
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Blunt, effective, no-nonsense but certainly not a jerk. He solved my problem quickly and thoroughly and threw in a hearing test, just to be sure. He also suggested that I come back in six months for a follow-up. I definitely will.
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This office charged me for a procedure that i never received. Theyre unavaible when you try to contact them via telephone. Theyre taking an unreasonably long time to convey my results
Less than 6 months ago
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Dr. Lerch was nice but it took forever to see me. Staff was very helpful.
Less than 1 year ago
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He was amazing! He was able to assist me with issues I had that my primary care physician was not. He was funny, personable and easy going. I would DEFINITELY recommend him to anyone that needs an ENT specialist!
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He was direct but nice and tried to save me from unnecessary procedures. If I need to I would go back
Less than 1 year ago
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My visit lasted not even 2 minutes, all was very quick and kind of very cold. I come from a family of doctors and i personally worked in hospitals. The bill was insane.
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Thorough and professional.
Less than 1 year ago
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I am in for severe congestion and saw the doctor three times, the first time he prescribed a nasal spray, it didn't work second time a round of steroids, it didn't work and the last time he told me we've triedalmost everything and it doesn't seem that bad so we will give you the same spray as before (the one that didn't work) and to come back in two months. I probably won't be back to see him, especially after he told me that most New Yokers have some type of congestion.
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The doctor was very knowledgable and did not rush through the meeting. I would definitely see him again for my ENT issues.
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The doctor is very kind and very patient. Basically he just makes you feel good and positive.
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Highly professional doctor
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Dr. Lerch was not very interested in hearing the full story or explaining his treatment. After I asked a question he just bluntly said: Do you want to hear again? He wanted to put me on a treatment that I alreadyreceived twice within a month. He did not present a different option. It was a take it or leave it. I am a RN. After I mentioned that his bedside manner got better. Having worked with a lot of doctors I think he was highly unprofessional and not open for questions. Very disappointing.
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He seemed to know what he was doing but didn't seem to want to hear everything I was saying?
More than 1 year ago
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Dr Leach is very personable to his new clients. He very knowledgeable and an outside of the box type of Dr. His care and treatment is excellent
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Easy going and funny guy who was very knowledgeable in his field. I would totally chill with him.
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Dr. Lerch did not consult me on the extra fees incurred with additional exams that were not previously agreed upon when booking the appointment and not thoroughly explained. The additional exams were to no benefit and working with the billing department was a nightmare.
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The doctor was late, had to ask when i was going to be recieved. When I talked to him he was professional and did a good job, but I felt the organization was not as good as it could had been.
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There is no wasted time in this office. Everyone here is professional and personable!
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Please avoid this doctor at all cost! I brought my child there to have his ears cleaned and two days later he developed very bad infection of two ears. Of course he never will admit any wrongdoing but this was the last time I saw him.
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I didn't have to wait at all! Didn't even sit down in the waiting room. I was in and out in around 40 min including a prescription called in.
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Took the time & very professional in reviewing my medical needs.
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Inattentive, misinformed, eager to schedule (duplicate) tests (to make money?)
More than 1 year ago
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I didn't really see any interest on his part. Just went through what he had to do, no real interest in the patient.
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Visited Dr. Leach twice in four months for the same problem and symptoms. Rather than running any tests or reevaluating his initial diagnosis told me just to put petroleum jelly in my nose more often. Went for another opinion. That drimmediately concluded I had a nasal staph infection and ordered tests to confirm. Made me realize how detached Dr Lerch is.
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Dr. Lerch and his staff are great. Very caring and professional. I got blood on my shirt, and they were cleaning it for me with hyrdogen peroxide.
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How this man got his medical license is an absolute mystery to me. Was treating three patients simultaneously going from room to room like a circus juggler. Surprised he can keep track of his patients much less diagnose them. Stay awayfrom this man at all costs. In fairness, the girl at the front desk was very nice..
More than 1 year ago
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Did not feel enough personal interest. Had assistant do test and when I came back he was reading non-medical magazine and seemed uncomfortable and just rescheduled me for another test the following week---test equipment was not in office thatday. It seemed that everyone wanted to get home quickly that day.
More than 1 year ago
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Excellent treatment by the doctor and his staff. They were all very fast and professional. I highly recommend them.
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Efficient, friendly, happy to answer my questions.
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An excellent experience! In and out in no time. Will be going back regularly for check-up.
More than 1 year ago
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Dr. Lerch and his staff are terrific. Very organized and professional. A pleasure to work with.
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reallly effective!!!
More than 1 year ago
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First, only and so far (this goes back a few years) final doctor to do the Epley maneuver for chronic vertigo. Haven't had to go back since the second visit. Thank you!
More than 1 year ago
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Dr Lerch was superb. I'm quite squeamish about ears but he was very patient and effective. I appreciated his kindness and professionalism. Further, he provided me with solid advice on maintaining healthy ears. It's good to know I've found such an ENT specialist in Manhattan and highly recommend him.
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Came in with what felt like strep. Wait was tolerable but once the doctor made himself available gave off a very nonchalant vibe -- as if going through the motions and saying "he wasn't surprised I had a viral infection sincethis was NYC." Really? No kidding. Friendlier doctors out there!
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Effective.
More than 1 year ago
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Dr. Lerch was great - I made a same-day appointment, he saw me within 15 minutes of arriving at his office, and he fixed a hearing problem I'd been having for a week! I would 100% return to him, and strongly recommend him to anyone needing an ENT doc.
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Dr Lerch was straight to the point and very personable. He was interested in me as a person and took the time to talk to me. Great guy!
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I didn't like Dr. Lerch. He may well know his specialty, but I didn't care for his bedside manner. He made me feel stupid for being scared, but didn't help me understand why there was no reason to be! It wasa very old-fashioned experience. Like "I am the doctor and know everything. You are the patient, and regardless of all the time you have spent in your body, you know nothing about how it should feel." (obviously not a quote) Luckily, a GP helped me out and kindly explained what was going on in my throat.
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He was very straight forward and informative with the main goal being to cure what I had and reduce my pain. He gave me a set regiment with a time to follow up and I felt he was very efficient.
More than 1 year ago
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Dr. Lerch was very professional and helpful. I went in for congestion and he gave me a few free samples and a prescription that fixed my problem right away. Highly recommend him.
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Dr. Lerch is terrific. I have been a patient for years. He is prompt, courteous and efficient. Always a pleasant experience.
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The doctor came in and checked me out for not even 90 seconds before he said that I must come back the following week for a hearing test with his audiologist who wasn't working that day, as that test was standardprocedure for patients coming in with the condition about which I was seeking help. I asked him why on earth didn't his staff advise me of that when I called to make my appointment. I feel like I was taken advantage of and that he was simply trying to double his fees to my insurance company by "inadvertently" permitting me to come into his office unnecessarily more than one time. If you book an appointment with him, make sure you call his office to inquire whether his audiologist is working that day, or the same thing might happen to you.
More than 1 year ago
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efficient, effective, personable
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I found this doctor to be rather condescending. I distinctly remember him telling me "you're not very good at this." While he was cleaning my ear out with a sharp object. Last I checked, I'm not the one who is supposedto be good at this, he is. He did resolve the issue but it was painful and his demeanor was not welcomed. I would only go back if ALL other options are unavailable.
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Small clean office, nice man, asked good questions.
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