Dr. Russell Phillips, DO

Dr. Russell Phillips, DO

Family Physician
171 North Denton Tap Road, Suite 200, Coppell, TX 75019

At a glance

4.54 stars (121 reviews)
91% are satisfied with this provider ·
Accepts 22 insurances
Aetna, BlueCross BlueShield, Cigna, Medicare, UnitedHealthcare, more+ ·
Has 20+ years of experience
Graduated from Oklahoma State University, Tulsa
Works at Neighborhood Medical Care
4.54
121 reviews
Bedside manner
4.6
Wait time
3.9

Recent reviews

The Dr. was very pleasant and communicative. I felt confident in his recommendations and his 'bedside manner.' His staff was exceptional. They took great care of me while we went through the pre-appointment steps.
Verified patient
Dr. Phillips was good, once we got to see him. But both me and my wife had to wait for nearly 2 hours to see him despite having an appointment. Looks like Dr. Phillips accepts walkins and there didn't seem to be a distinction between patients that booked an appointment vs. people that just walked in.
Verified patient

Office location

Neighborhood Medical Care
171 North Denton Tap Road, Suite 200, Coppell, TX, 75019

Russell Phillips does not participate in Zocdoc to offer online booking at this time

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
Medicare

Popular visit reasons

12 Month Well-Baby Checkup
15 Month Well-Baby Checkup
18 Month Well-Baby Checkup
Allergy Consultation
Annual Pap Smear / GYN Exam
Annual Physical
Illness
Pediatric Consultation
12 Month Well-Baby Checkup
15 Month Well-Baby Checkup
18 Month Well-Baby Checkup
Allergy Consultation

More about Dr. Russell Phillips, DO

WE woudn't want to have to sit forever in a doctor's office, only to be seen by a Nurse Practitioner or other mid-level provider, only then to be sent to another location for X-ray, then another for lab tests, then back to the office for a diagnosis. So we don't make our patients do it! Instead, we've put everything in one place, for your convenience. Dr. Phillips can see patients for illness, annual physical, general consultation, skin screening, hair loss, ear infection, sinus problems, pediatric consultation, sports physical, injuries, and more!

Education & experience

Education

Medical School - Oklahoma State University, Tulsa

Practice

Neighborhood Medical Care

Certifications

American Osteopathic Board of Family Physicians

Professional memberships

American Osteopathic Association

Background

Languages spoken

English
Spanish

Gender

Male

NPI number

#1629041827

Russell Phillips does not participate in Zocdoc to offer online booking at this time

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.54
Wait time
3.91
Bedside manner
4.58
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121 reviews
Most relevant
He is really understanding and cares. He listens to what you have to say and explains things so you can understand it.
Verified patient
He's alway very nice and I don't feel rushed when I'm in there to see him. The nurses are always very nice as well.
Verified patient
Dr. Phillips was easy to talk to and made me feel comfortable. The office was very clear and the staff was friendly.
Verified patient
The doctor was very knowledgeable and made me feel very comfortable. Staff was very friendly and helpful.
Dr. Russell and his staff were very friendly and very thorough. I would definitely recommend to others.
I love the service and there was no waiting time. Also the doctor was very professional and very good.
Verified patient
It about an hour to see the doctor. He was pretty professional and nice though. His staff are OK.
Verified patient
He was very thorough and asked a lot of questions. The staff was very friendly and helpful.
Dr. Russell is the best! I got right in and he was kind and patient! Thanks Dr. Russell!
Long wait for a very perfunctory visit. The guy who did the prelim exam was good .
It was on time and the staff is awesome. Dr. Phillips is very personable and calming.
Verified patient
Everyone was very sweet and Dr. Phillips is very nice and makes you feel comfortable.
Verified patient
Excellent service. He listened toy complaints and gave appropriate prescriptions
Verified patient
Went very well he explained what he was wanting to do and gave a diagnosis.
Verified patient
I really liked that he was willing to listen to me and answer my questions.
Verified patient
Great aside from the wait times both initially and post-vitals/blood draw.
I wasn't pleased with the wait but everyone in the office was great.
I like Dr. Russell and his staff... my new family practitioner!
Verified patient
He is easy to talk to and is very helpful and informative.
Verified patient
The appointment was timely and the check up was thorough
Verified patient
He is very professional and answered to the point.
I will make them my GYN of choice for checkups
Verified patient
Very good
Verified patient
The Dr. was very pleasant and communicative. I felt confident in his recommendations and his 'bedside manner.' His staff was exceptional. They took great care of me while we went through the pre-appointment steps.
Verified patient
When I contacted the office and said we just needed our five year old to update his immunizations to get ready for school, Zocdoc replied that he could do this service. Then I filled out a lengthy questionnaire to shorten our wait time. Next, they changed our appointment time from a Friday to a Fourth of July Saturday. Then we found out he couldn't give the immunizations anyway via a phone call. This was a huge waste of time and very annoying. I wouldn't recommend this service to anyone.
Verified patient
Dr. Phillips was good, once we got to see him. But both me and my wife had to wait for nearly 2 hours to see him despite having an appointment. Looks like Dr. Phillips accepts walkins and there didn't seem to be a distinction between patients that booked an appointment vs. people that just walked in.
Verified patient
I made my appointment online which apparently couldnt be printed at the office. Doing the paperwork twice was quite frustrating to say the least and at first they didnt want to honor my appointment time. Their office was quite busy and they were accepting walk ins. It was my first time as a patient here and at first I was not impressed. They did get me in to see the doc and I was out of there in 45 min so needless to say my overall experience was quite positive despite the hiccup.
Dr. Phillips was very detailed in his analysis about my condition. He really took his time to explain my diagnosis and he actively listened to my concerns. He is a great doctor and I have made him my pcp
Verified patient
The wait was a little long, but the exam room I waited in was comfortable and private. I had something to read so it was no big deal. Entire staff was friendly and helpful.
They don't accept appointments through ZocDoc and should be removed from this site. I waited an hour in the waiting room, then three hours in the exam room.The doctor was friendly when he finally saw me and rushed me out the door. The nurses couldn't give a flip about the patients.
It took me two hours to get just a simple annual physical. Usually, especially when I have my appointment booked through ZocDoc, it takes me 20 minutes max. I spend most of the time from work day at the office waiting for one person or another. They need to get more assistants or learn not to book so many appointments that patients have to wait.
Dr. Phillips was great. He worked me into his schedule and gave great medical advice. Very personable. The rest of the staff was nice as well. I plan to make Dr. Phillips my primary care physician.
Verified patient
Great people, service and location.
Verified patient
As a Health care professional I was pleased with the competent care extended to my father. Definitely worth any wait. I am dighted to have him as his physician.
Dr. Phillips was great! He made me feel very comfortable and was super quick. The wait time was about 40 minutes later than my appointment time, but Stephanie (the RN) made up for it by putting The Help on for me in my room and was SO friendly and nice! Amazing staff, and I will for sure go back there next time I need a doctor's visit!
Verified patient
Very nice staff and very nice doctor!
Dr. Phillips was very professional and seemed very knowledgeable. Very thorough and did not seem rushed to leave. He listened and addressed my concerns. Would recommend him!
Dr Phillips is always thorough & will answer all questions even if it is about something unrelated to your the reason for your appointment. Friendly staff as always!!!!
Verified patient
The appointment I made through ZocDoc was not officially on the doctors records nor had any of the paperwork I filled out online been delivered. I think be amuse I made te appointment on a Friday for early Monday morning may be why. I ended up having to fill out the paperwork again and waiting longer to do so. Dr. Phillips was actually very easy to talk to, he took time to answer questions and did a thorough exam.
worked well and very happy with services
Really like Doc Russell. Seemed to give me a personal consultation and didn't just churn me through the turnstile. However, they were over 30 minutes late calling me back to an exam room. That's really irritating. Especially when I had to take off work early to get there on time.
Well satisfied with diagnose and check up.
Verified patient
Everyone in the office was friendly and down to earth. I felt comfortable being there. Dr Phillips was very insightful and provided great recommendations for future visits......
Verified patient
Excellent visit. Dr and staff are all extremely professional and personal. Dr. Phillips gets to the cause of the issue and treats accordingly, rather than simply curing the symptom.
Verified patient
Dr. Phillips is a great Doctor. Very candid, offers several solutions and follows up as appropriate. Will definitely continue to see him!
Verified patient
Dr. Phillips continues to take care of ALL of my medical needs. He does not get in a rush and takes his time to explain my treatment plan. I would highly recommend Dr. Phillips to everyone. All ages are welcome at his office. His staff is on the ball and you are not treated like a number. Call and set up an appointment. You will not be disappointed.
Verified patient
Friendly greeting from the staff to the doctor. Customer service means a lot to me no matter where you are going, for which ever service you may be getting, it can make a person drive out of his or her way just for a more inviting atmosphere. You can get health related services from any local doctor, but you can't always get a laid back, helpful, and friendly group like this!
Verified patient
He was great!
Learned about what I can do become more healthy.
Verified patient
Dr. Phillips is a good doctor. He actually talks with you like you're a real person and will spend as much time with you as you want. He will also answer all of your questions. Most doctors will talk to you like you're something they just scraped off of the bottom of their shoe or they are cocky and full of themselves. Dr. Phillips is top of the line and in general just a nice guy! Oh and the best thing... You don't need an appointment. Just walk in anytime and they will get to you quickly. The office manager's name is Amy and she is also top notch. I highly recommend this place. David :~)
Frequently asked questions

What practice does Dr. Russell Phillips work with?

Dr. Russell Phillips works with Neighborhood Medical Care.

Where is Dr. Russell Phillips's office located?

Dr. Russell Phillips's office is located at 171 North Denton Tap Road, Coppell, TX 75019.

Which board certifications does Dr. Russell Phillips have?

Dr. Russell Phillips is certified by American Osteopathic Board of Family Physicians.

What are common reasons for patients to see Dr. Russell Phillips?

Dr. Russell Phillips frequently sees patients for Allergy Consultation, Annual Pap Smear / GYN Exam, Annual Physical, Illness, and Pediatric Consultation. You can see other visit reasons for Dr. Russell Phillips on their profile.

What languages does Dr. Russell Phillips speak?

Dr. Russell Phillips speaks English and Spanish.

How do patients rate Dr. Russell Phillips in reviews?

121 patients have reviewed Dr. Russell Phillips. The overall rating for this doctor is 4.54/5. They have a 4.58/5 rating for bedside manner and a 3.91/5 rating for wait time. You can read individual reviews and ratings on their profile.

Zocdoc›Irving, TX Family Physicians›Dr. Russell Phillips, DO

Russell Phillips does not participate in Zocdoc to offer online booking at this time.