Susan Nelson, NP

Susan Nelson, NP

Family Nurse Practitioner
377.4 mi · 13204 Fountain Head Plz, Hagerstown, MD 21742

At a glance

4.97 stars (61 reviews)
99% are satisfied with this provider ·
Accepts 29 insurances
Aetna, BlueCross BlueShield, Cigna, Medicare, UnitedHealthcare, more+ ·
Works at Menocal Family Practice
2 office locations · View practice profile
Speaks English
4.97
61 reviews
Bedside manner
5.0
Wait time
4.6

Recent reviews

This was the best experience. staff were very friendly, and the provider listened to my concerns and ordered needed tests . I look forward to continuing my care at this practice
Verified patient
Susan is a wonderful nurse practitioner. She was warm, friendly and well-informed and very proactive. She took the time to listen to me and made me feel heard and seen. I will definitely see her in the future. Her CNA Kalisha was amazing as well and treated me with care and compassion. I'm so glad I took to heart all the positive reviews and decided to follow through with my appointment. If you're anything like me, anxious and apprehensive about any type of health check-up, I truly recommend seeing Susie and the staff at Menocal Family Practice.
Verified patient

Office locations

1
1.
Menocal Family Practice
356.3 mi · 13204 Fountain Head Plz, Hagerstown, MD, 21742
2
2.
Menocal Family Practice
377.4 mi · 1050 Key Pkwy, Ste 102, Frederick, MD, 21702

Susan Nelson does not participate in Zocdoc to offer online booking at this time

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
Medicare

Areas of expertise

This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Diabetic emergency
High cholesterol
Upper respiratory Infection (URI)
Acute sinusitis
Chronic diabetes
Lower back pain
Diabetic emergency
High cholesterol
Upper respiratory Infection (URI)
Acute sinusitis

More about Susan Nelson, NP

Susie holds a national certification with the American Academy of Nurse Practitioners (AANP) as Family Nurse Practitioner. She received her Masters degree at Georgetown University and Undergraduate at Frostburg State University, also a member of the Sigma Theta Tau honor society of nursing. She has a background in serving those with intellectual and developmental disabilities as well as psychiatric nursing. She advocates for those who do not have insurance and takes special care to educate women on the importance of their health. She wants to educate all her patients across the lifespan on how to live a full healthy productive life to the best of their ability. She lives with her husband Brad, one cat Apache, and a cockatiel named Sunny. On the weekends she enjoys trout fishing, bow hunting, kayaking, and all things woods and nature.

Education & experience

Education

Georgetown University, Master's in Nursing
Carroll Community College (Associate's)

Practice

Professional memberships

American Academy of Nurse Practitioners
Sigma Theta Tau International Honor Society of Nursing

Background

Languages spoken

English

Gender

Female

NPI number

#1093332645

Susan Nelson does not participate in Zocdoc to offer online booking at this time

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.97
Wait time
4.63
Bedside manner
5.00
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61 reviews
Most relevant
A wonderful experience as a new patient. Highly recommend and this from a nurse of 25 years.
Verified patient
Susan was super nice and made me feel comfortable and explained everything she was doing
Verified patient
Such a nice office and staff who listen closely to what you have to say ??.
Verified patient
Susan was so kind and really helped me get my situation figured out quickly!
Verified patient
I actually felt heard by once and I’m excited to continue seeing her!
Very nice well knowledgeable clean friendly atmosphere.
Verified patient
This was the best experience. staff were very friendly, and the provider listened to my concerns and ordered needed tests . I look forward to continuing my care at this practice
Verified patient
Susan is a wonderful nurse practitioner. She was warm, friendly and well-informed and very proactive. She took the time to listen to me and made me feel heard and seen. I will definitely see her in the future. Her CNA Kalisha was amazing as well and treated me with care and compassion. I'm so glad I took to heart all the positive reviews and decided to follow through with my appointment. If you're anything like me, anxious and apprehensive about any type of health check-up, I truly recommend seeing Susie and the staff at Menocal Family Practice.
Verified patient
Fantastic first experience with this doctor's office. Everyone was friendly, efficient, and knowledgeable. I will continue to use this practice for my primary care and would recommend them to friends and family.
It was my first appointment with this office, and I was pretty nervous, but both the nurses helped me feel at ease, explained the procedure thoroughly and really made me feel like a friend. I am so thankful!
Verified patient
This was the BEST doctor's visit I have ever had in my life. I'm not a reviewer of anything normally, but this office deserves the high praise. The staff was friendly, communicative, and accommodating. Susie Nelson, the NP, is so wonderful and was very thorough. I actually look forward to more visits here.
Verified patient
Excellent provider! She listened to what my medical conditions were, she was very thorough in my past medical history intake, and she asked questions to better get to know what I was needing. She was very personable and laughed and put me at ease. She ordered the right tests and even suggested a test that helped me learn something I’d never known and highlighted something that has been causing me not to feel well almost every day! I can’t recommend Dr. Nelson enough! Such a great staff as well! Thank you, Dr. Nelson!
Verified patient
Great doctor-friendly practice!
Verified patient
I was with my former doctor for 30 years and have had a hard time locating a replacement after his retirement. I made the appointment via Zocdoc and I could not be happier with my decision. She listened, she cares and I have found my new provider!
Verified patient
I made a great choice! Susan was very nice and helpful during my appointment. She recommended things to me to help my overall wellness and she is very funny. Every staff i interacted with was just as kind and funny as her. You can feel the warmth and compassion for caring for others just by interacting with them. I was late due to a flat tire and as soon as i checked in i was called right away. Highly recommended!
Verified patient
She is an amazing doctor! Super professional ?
Verified patient
I was so impressed with this Dr. and her staff. All skilled, knowledgable and pleasant. Immaculate office, great location. So glad I made the right choice!
Verified patient
Staff and the doctor were very friendly.
Verified patient
Dr Nelson was so sweet and caring. She listened to everything took her time didn't rush me out. It was really nice to feel that I was being listened to finally! She is wonderful I highly recommend her!!!
Verified patient
They really care about there patients
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Frequently asked questions

What practice does Susan Nelson work with?

Susan Nelson works with Menocal Family Practice.

Where is Susan Nelson's office located?

Susan Nelson has 2 office locations, including in Frederick and Hagerstown, view full addresses on Susan Nelson's profile.

What are common reasons for patients to see Susan Nelson?

Susan Nelson frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, General Consultation, Illness, and New Patient Visit. You can see other visit reasons for Susan Nelson on their profile.

What languages does Susan Nelson speak?

Susan Nelson speaks English.

How do patients rate Susan Nelson in reviews?

61 patients have reviewed Susan Nelson. The overall rating for this doctor is 4.97/5. They have a 5/5 rating for bedside manner and a 4.63/5 rating for wait time. You can read individual reviews and ratings on their profile.

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