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Metro Urgent Care
Urgent Care ClinicChicago, IL • 3 locations4.73
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.73
Wait time
4.65
Bedside manner
4.84
Insurances accepted
99% of patients have successfully booked with these insurances
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
All provider availability
Metro Urgent Care
3235 W. Montrose Ave, Chicago, IL 60618
All provider availabilityToday, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurancesBlueCross BlueShieldCignaMedicareUnitedHealthcare
3 office locations
1 of 3
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Metro Urgent Care
Metro Urgent Care clinic is open six days a week. We are open from 7 am to 7 pm from Monday to Friday and 8 am to 12 pm at 5406 W. Fullerton Ave, 9 am to 6 pm from Monday to Friday at 3235 W. Montrose Ave, to treat non-life-threatening illnesses and injuries. Our clinics are staffed by a doctor, under the super effectively diagnoses and treats a variety of injuries and ailments.
No appointments are required
We accept uninsured patients
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.73
Wait time
4.65
Bedside manner
4.84
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
453 reviews
Most relevant
This team is kind and provides excellent care. They are truly looking out for their patients.
March 11, 2026Dustin I.Verified patient
Excellent office. Wait time was minimal and everyone was very polite and professional. Very clean too!!!
March 28, 2025Carmen B. M.Verified patient
Very fast service and very kind staff! Settled my nerves for sure.
February 25, 2026Eron G.Verified patient
Dr Ayala is very attentive to all your problems. Also he is very knowledgeable and highly skilled.
February 26, 2025Raymond F.Verified patient
The doctor is really nice and clear and always willing to help.
February 7, 2026Cinthya S.Verified patient
Very friendly staff. I got in quickly and the doctor was very professional.
July 10, 2025Robert M.Verified patient
It was a very friendly interaction. Everyone provided great customer service.
April 30, 2025Raiza R.Verified patient
Only draw back was the waiting area was an oven. The front desk keeps the window blinds up.
September 19, 2024Sean C.Verified patient
Nice, friendly staff and doctor gave a course of action that made a lot of sense.
Nina L.Verified patient
It was quick, clean, friendly staff
I would definitely recommend it
February 28, 2025Maria M.Verified patient
Very good appointment and all staff professional and very friendly. Thank you.
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They were amazing and never hesitated to help when it came to my concerns
March 29, 2024Marquis G.Verified patient
Great location, clean very professional staff. Highly recommend
April 1, 2024Jesus L.Verified patient
I like the clean and friendly of the staff and office. The only problem I have is no parking. Everyone was helpful and pleasant.
September 9, 2025Edward M.Verified patient
The visit itself was fine. But both the provider and Zocdoc were constantly harassing me for a review while knowing I was sick. Thats ridiculous and makes me not want to use either provider again.
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Great job
May 26, 2025Tyria L.Verified patient
Outstanding clinic!
April 27, 2025Initials hidden
I had an appointment for test results which is typically something quick, you should be in and out. I waited 30 minutes for test results bored because the medical assistant told my significant other he could Not come to the room with me. My significant other has come with me several times before. If you are trying to dictate who is not allowed with the patient , at least do not make your patient wait. I did get the referral I needed but I do not appreciate anyone trying to isolate me in a clinic where I am supposed to be comfortable.
January 29, 2025Bridget Z.Verified patient
Went in for sore throat and illness. PA (Hailey) asked if ibuprofen was helping symptoms and if I was having trouble swallowing. I said yes I was having problems swallowing, and no the ibuprofen was not helping. I have a history of pharyngitis and informed PA of that, and said that usually steroids are helpful for me in reducing inflammation and symptom relief. She proceeded to prescribe me more ibuprofen, deny steroid request, and tell me to come back in a couple days if I began to have trouble swallowing (which I am already having and had informed her of...). I told her I had concerns about that and she responded by telling me she was not dismissing my pain but that they don't prescribe steroids on the first visit. Overall unhelpful.
However, I was seen in a timely manner and office staff and med techs were extremely friendly and helpful. Only complaint is about PA. In and out in less than 45 minutes.
November 14, 2024Elena L.Verified patient
The PA was a great listener, thorough, and easy to talk to. She had great explanations for what was going on and I felt very comfortable.
October 26, 2024Initials hidden
The doctor is Great
September 17, 2024Anthony A.Verified patient
Even though I had an appointment, I waited for over 90 minutes to be seen for less than a one minute appointment. There was no communication in between to set expectations on the timing.
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Visit was timely and mostly helpful. Having issues accessing my results that were given over the phone but not released to me via my patient portal.
August 20, 2024Jailel B.Verified patient
Amazing doctor
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Great staff, doctor was awesome!
April 2, 2024Dion D.Verified patient
I liked the people they were nice and spoke Spanish but when I asked for my medical record online they gave me a blank page so I will have to go back
March 20, 2024Andrea M.Verified patient
Very good service, quick and efficient!
March 15, 2024Giannina R.Verified patient
All staff and Kasey were absolutely most helpful in my emergency, difficult situation. I received immediate help with professionalism, compassion, and best possible health care. wonderful place. Saved me a trip to emergency room. Thank you.
March 4, 2024Derek W.Verified patient
Muy amables una atención muy bonita
February 25, 2024Perla R.Verified patient
Great and fast service.
January 5, 2024Initials hidden
The assistant was nice, Doctor was nice and compassionate. I did wait an hour to be seen, my appointment was at 10:15. However I was ill and I needed to be patient .
December 12, 2023Nilda G.Verified patient
March 24, 2026Jennifer C.Verified patient
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February 5, 2026Wendy H.Verified patient
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January 4, 2026Sarah S.Verified patient
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December 6, 2025Justin W.Verified patient
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October 30, 2025Jayda R.Verified patient
October 10, 2025Emily S.Verified patient
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September 19, 2025Paola T.Verified patient
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September 3, 2025ARTURO S.Verified patient
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August 8, 2025Daniela Z.Verified patient
August 7, 2025Hope G.Verified patient
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