What is urgent care?
Urgent care facilities take care of medical conditions that need prompt attention but are not emergencies. In other words, these conditions do not threaten the patient's life or limb. They include 'low-acuity' conditions such as:
- abrasions
- fractures
- bruises or cuts
- mild to moderate abdominal pain
- urinary tract infections
- fevers
- cough
It is easy to mistake urgent care centers for the emergency department (ED). However, the ED is usually part of a hospital and deals with life-threatening illnesses that may cause significant harm to the patient. The ED is also well-equipped to handle critically ill patients, such as those on life support.
The severity of the patient's condition determines if they need urgent or emergency care — however, there is no cut-and-dried method. For example, you should go to the emergency room if you have a history of asthma and are having trouble breathing. On the other hand, urgent care centers can deal with any mild to moderate allergies.
Urgent care centers are also efficient and don't cost a lot. Some centers may also accept walk-in patients during working hours. If you need immediate assistance for minor burns or cuts, visit the nearest urgent care center.
Conditions treated at an urgent care center
Urgent care centers provide various medical services nationwide. They perform X-rays and CT scans, stitch wounds, prescribe essential medications, and conduct on-site laboratory testing.
Some of the common conditions treated at urgent care sites include:
- Abrasions, cuts, burns: Minor domestic accidents are commonplace. However, despite being a minor injury, the cut or burn is at risk of infection; sometimes, you may even need sutures or plasters and dressing. Urgent care physicians can treat minor cuts and burns without waiting long hours or paying high medical bills.
- Allergy reactions: Your immune system may react to an allergen such as bees, peanuts, or an insect bite. In such cases, people experience various symptoms, including rashes, flushing, swollen lips or tongue, or itchy skin (pruritus). An urgent care physician can diagnose your issue and refer you to a specialist (or emergency services) if necessary.
- Minor asthma attacks: The elderly with severe asthma should immediately go to the emergency room. However, going to an urgent care clinic may suffice for minor asthma attacks or shortness of breath in younger patients. These centers can conduct scans and on-site tests and refer you to another doctor if necessary.
- Abdominal pain: Urgent Care Clinics treat mild abdominal pain. The practitioners will diagnose the cause of pain and provide treatment; however, you should also consider visiting your primary care provider sometime in the future.
- Broken bones, sprains, or strains: Going to a center for urgent care near you is your safest bet with potential fractures, be it a hairline fracture or a case of broken bones. The urgent care physician can get any radiological tests performed and diagnose your condition. They may put on a splinter or cast. However, the Urgent Care Centers' physicians will direct you to an emergency facility if complex fractures require surgery.
- Headache or dizziness: Numerous causes can lead to headaches in people of all ages. Getting the correct diagnosis is vital to determine if there is an underlying disease. If you're worried about headaches and need more than symptomatic relief, visit an urgent care center. The nurses and practitioners there will diagnose the cause of dizziness and headaches and advise you on the best course of treatment.
- Flu symptoms such as cold, cough, fever, or sore throat: You must not take flu-like signs lightly, and the patient must seek a proper diagnosis from healthcare providers. Urgent care centers can also assist with chronic cough, fever, and pneumonia.
- Sports physical: It is common to pull a muscle during a game or get injured while working out. Physicians at an urgent care clinic can relieve pain and prescribe appropriate medications – you need not spend painful hours waiting at a regular clinic.
- Urinary tract infections: Painful urination can cause discomfort and irritation. In some cases, it may be an indication of a sexually transmitted infection (STI) — or a urinary tract infection (UTI). The healthcare professional at the local urgent care will test urine samples on-site to diagnose and treat the illness. You need not go to the emergency room.
Urgent care centers can also treat minor eye, ear, and skin infections and vomiting or nausea.
What types of doctors might you encounter at urgent care centers, and what conditions do they treat?
At urgent care centers, you may find:
- Family medicine physicians: They are ready to treat various conditions and guide patients through specialist systems and can serve as primary care doctors.
- Internal medicine physicians: Specialise in infectious diseases and chronic conditions often seen in urgent care, with experience in primary care practices.
- Sports medicine physicians: Ideal for injuries like sprains, strains, or broken bones, they can use on-site X-rays to diagnose and treat issues, including applying and removing casts.
- Emergency medicine physicians: Bring ER expertise to urgent care, adept at treating conditions like broken bones, food poisoning, and cuts needing stitches.
Urgent care, primary care physician, or ER – When should you go where?
If you have a health emergency or a routine check-up but are unsure where you should go, here is a small guide for you:
1) Urgent care center
You should visit an urgent care center if you suffer from fever, cold, and flu or have rashes, skin infections, urinary tract infections, sore throat, or pinkeye. If you suffer from a sprain or strain in your body, diarrhea, vomiting, or dehydration, you should also visit an urgent care center. Other cases also include asthma attacks or bleeding and cuts that require stitches.
2) Primary care physician's office
Doctor visits are subjective as they depend on multiple factors. Some are routine check-ups and routine care for babies or children. If you require mental health care or have a dental emergency, visit a healthcare practitioner's office. Other reasons can also include treatment for diabetes or any other prolonged or chronic conditions.
3) ER
Health emergencies are sudden and require immediate attention. If you are suffering from a deep cut, a broken bone, or a severe burn, you should visit the ER. If you are suffering from a stroke or heart attack, you should dial 911. Symptoms of the same can include a drooping face, shortness of breath, and chest pain. If you are suffering from lasting and intense vomiting, diarrhea, and stomach pain, or have sudden blurred vision, confusion, intense headache, or dizziness, then too you should go to the ER. High fever, seizures, and suicidal thoughts are also some reasons why you may have to call 911. If you have a child under two years old suffering from dehydration or a fever of 100.4 degrees or more, then you should visit the ER.
Emergencies don't have a timeline, and one cannot predict them. Hence, it is essential to keep a few emergency contacts ready. If you are looking for urgent care near you, check the Zocdoc website for more information on healthcare practitioners who can assist you as soon as possible.
What should you know before visiting an urgent care center to get the most out of your visit?
Urgent care centers are ideal for minor medical issues like colds, flu, UTIs, or mild injuries. They also offer lab tests and vaccinations, especially for those without a primary doctor or outside regular clinic hours. Unlike emergency rooms, they cannot handle life-threatening conditions.
To prepare:
- Check-in online to reduce wait times.
- Choose the right center that accepts your insurance and meets your needs (e.g., pediatric care).
- Bring ID, insurance info, medication details, and vaccination history. For minors who are not your own, have a parental authorization form.
- Time your visit: Clinics are busier at night, on weekends, and holidays. Call ahead for wait times.
- Be aware that you may see a nurse practitioner (NP) or physician assistant (PA) instead of a doctor.
- Avoid urgent care for emergencies like chest pain, stroke symptoms, severe bleeding, or major injuries. For these, call 911 or go to an ER immediately. Urgent care ensures efficient treatment for non-life-threatening conditions, while emergencies demand specialized care only hospitals can provide.
Locating the best urgent care centers in San Francisco
Looking for a trustworthy, local doctor can be time-consuming and taxing, especially in a time-sensitive situation. That is why Zocdoc helps people find and connect with top-rated providers in their neighborhood. Type your preferred specialty (such as 'urgent care near you'), and our powerful search algorithms will find the best-suited providers.
You can also enter your location, condition, desired procedure, or insurance plan for more targeted results. If you're worried about expenses, look for in-network providers—add your insurance provider's name to the search box.
Our online patient support center can help you locate urgent care centers that accept your insurance. With Zocdoc, you can link your medical, dental, and vision insurance plans to your account; however, you can use only one plan per appointment.
You can include your secondary insurance details in the appointment notes if you have multiple insurance plans. Alternatively, you can provide this information through Zocdoc’s intake forms if your healthcare provider uses them.
Zocdoc also hosts detailed biographical profiles for each provider. The doctor's ratings, educational background, and board certification are here. The verified customer reviews will also help you make the right choice. You can also speak with your provider virtually through 'video meet.'
Booking in-person or online appointments has never been this easy and efficient! Booking appointments on Zocdoc is safe, quick, and completely free.
Urgent care facilities in San Francisco
The rapidly growing urgent care center industry provides primary and non-emergency healthcare services. Since 2004, approximately 300 new sites have opened annually, resulting in 8,000 centers nationwide. 18% of the patients who claim urgent care are between 31 and 40 years of age, followed by the other large group: 41 to 50 years with 15.7% and 23 to 30 years with 15.2%.
On average, most patients wait for somewhere between 15-45 minutes. It's best to locate urgent care near you and check the waiting time online or verify with the clinic directly through a phone call. According to a qualitative study conducted by the Center for Studying
Health System Change (HSC) for the National Institute for Health Care Reform, respondents from San Francisco indicated that their convenience and rising demand might explain why urgent care centers have seen such growth in recent times.
According to a report on the market size of the U.S. urgent care centers (UCCs) by Grand View Research, between 2023 and 2030, UCCs could grow at a yearly rate of about 10.99%. The main reasons for this growth include:
- Affordable prices.
- Faster and easier access.
- Shorter waiting times.
- More transparent and efficient services.
According to the Urgent Care Association, around 505 new UCCs were opened in 2019 compared to the previous year. The association also stated that almost 400-500 new UCCs open yearly in the U.S.
The impact of the COVID-19 pandemic on urgent care centers has also been significant. Compared to hospitals, which often have a shortage of beds and staff and necessitate long waiting times to meet with doctors, urgent care centers help patients see a healthcare provider faster, making the testing and treatment for COVID-19 quicker and easier. In 2020, more than half of the patients who visited UCCs reported COVID-19 as the reason.
Some chief reasons for visiting UCCs include respiratory tract infections, pneumonia caused by the influenza virus, bone and joint pain, digestion problems, ear and skin infections, simple sprains, strains, fractures, and uncomplicated urinary tract infections. In 2021, acute respiratory conditions accounted for around 32% of cases diagnosed in UCCs. In 2022, respiratory tract diseases continued to top the charts of UCCs, accounting for roughly 28% of the revenue from these centers nationwide.
Over the coming years, UCCs in the U.S. could treat mainly influenza, pneumonia, and other respiratory issues. In addition, as people grow more aware of the treatment and diagnosis of various symptoms as a reaction to the scare of the COVID-19 pandemic, the popularity of urgent care centers is expected to grow exponentially. Furthermore, facilities combining urgent care clinics with emergency care departments are also on the horizon.
Sources
American College of Emergency Physicians
Healthgrades
HealthPayerIntelligence
National Center for Biotechnology Information
Grand View Research
WebMD
Hackensack Meridian Health
Healthline
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