Friendly staff. Dr. Reddy was great once I got back to see him. He even apologized about the long wait time for today which I've rarely heard a Dr. do. I arrived for my appointment on time, quickly finished the necessary paperwork and then had to wait just over an hour and a half get back to see the Dr. This was my first time at the office (or to any Psych for that matter) and they were rather busy. I will go back because of the friendly staff.... and also because they are the only practice anywhere close to me (23 miles away) that accepts my insurance. So tie on principle, win by default.