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315 verified Therapists/Counselors in North Miami, FL
Zocdoc verifies all providers before they can appear in Zocdoc search results. Every provider that appears in search is open to new patients.
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Availability last updated 06/01/2026
Availability last updated 06/01/2026
Psychotherapist (Virtual)
MIAMI, FL
Accepting new patients · Offers video visits ·
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The provider is a Registered Marriage and Family Therapist Intern" in the state of Florida. I am a Licensed Clinical Mental Health Counselor and Registered Marriage and Family Therapist Intern as well as a National Certified Counselor. I am also a Postpartum/ Prenatal/ Birth Doula. I have experienc...Click to read more
Next available: today
Psychotherapist (Virtual)
Miami, FL
Accepts Aetna
Accepting new patients · Offers video visits ·
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I am deeply passionate about helping individuals rediscover hope, resilience, and self-belief during life’s most challenging moments. My dedication to this work began in childhood after meeting a social worker who inspired me to pursue a career centered on protecting, supporting, and empowering othe...Click to read more
Next available: tomorrow
Family Psychiatric & Mental Health Nurse Practitioner
4.79
·19 reviews
The doctor takes his time to review all with you and dedicates time to educate you. Very satisfied. by GGClick to read more
1.5 mi · 12550 Biscayne Blvd, Ste 507, North Miami, FL 33181
Accepts BlueCross BlueShield, Cigna + 2 more
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
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*At a minimum, please complete the consent forms sent through Zocdoc prior to your appointment* Jorge Álvarez is a Psychiatric Mental Health Nurse Practitioner with extensive experience working with diverse mental health populations. He earned his Associate’s and Bachelor’s degrees from Miami Dade ...Click to read more
Next available: tomorrow
Psychologist (Virtual)
4.50
·34 reviews
Great practice. Doctor was very professional, knowledgeable, and empathetic. Highly recommend the doctor and the practice. by ESClick to read more
North Miami, FL
Accepts Aetna, Cigna, Medicare + 4 more
Accepting new patients · Offers video visits · Excellent wait time ·
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**Please expect a call after making an appointment; it will not be confirmed until we speak with you directly.** Dr. Adam Barkey, Psy.D., is a licensed clinical psychologist specializing in child and adolescent psychology and the co-founder of Curect Neuropsychology. Dr. Barkey works to assess ho...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
4.69
·13 reviews
I felt very comfortable with Malky my first visit. She was recommended by my psychiatrist. Malky has tremendous patience and has great advice to help me with the chronic depression and anxiety I deal with. She is patient and hasn't given up on me like so many other doctors I have seen, have given up...Click to read more
Miami, FL
Accepts BlueCross BlueShield
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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I work with women who feel stuck in anxiety, overthinking, and mental overload, especially when their mind just won’t turn off. A lot of my clients know what they should do, but still feel caught in patterns that are hard to break. They’re often thoughtful, capable, and trying their best, but still...Click to read more
Next available: tomorrow
Psychotherapist
5.00
·14 reviews
I love them very helpful They should rate them 5 star - Apr 9, 2024 by Jaydez D.Click to read more
5 mi · 2875 NE 191st St, Ste 500, Aventura, FL 33180
Accepts Aetna
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
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Are you a woman struggling with low self-esteem and setting boundaries in relationships? Do you often feel overwhelmed by your life? Do your daily commitments feel like too much to handle? If so, your nervous system may be stuck in "fight or flight mode." This can happen for many reasons, one of whi...Click to read more
Next available: today
Psychotherapist (Virtual)
5.00
·2 reviews
- Feb 26, 2024 by Thaliana R.Click to read more
North Miami, FL
Accepts BlueCross BlueShield, Cigna, UnitedHealthcare + 46 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Susan Jacobson, L.M.H.C., N.C.C., is a Licensed Psychotherapist with over twenty-five years of experience. She earned her Master's in Mental Health Counseling from Nova Southeastern University. Her approach to therapy is to provide a sense of teamwork with her clients to help meet their goals. Susan...Click to read more
Next available: Wed, Jun 3
Psychotherapist (Virtual)
Miami, FL
Accepts Aetna
Accepting new patients · Offers video visits ·
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I am a dedicated and compassionate mental health professional with over 30 years of experience providing therapeutic services both within and outside of the United States. With a diverse and culturally informed background, I bring a wealth of knowledge, insight, and lived understanding to my work wi...Click to read more
Next available: Wed, Jun 3
Psychotherapist (Virtual)
4.94
·35 reviews
she is it and a consumate provider for my current problems and mental state. l will not change the provider or anything per my assessment - Feb 11, 2026 by Christian N.Click to read more
North Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 5 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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If you’ve been battling stress, burnout, or self-doubt, then I’m the therapist for you. I work with ambitious professionals and creatives who are ready to pause, reset, and realign with what truly matters Whether you’re navigating a demanding career, the pressure of success, or a major life trans...Click to read more
Next available: Mon, Jun 8
Psychotherapist
1.5 mi · 12000 Biscayne Blvd, Miami, FL 33181
Accepts Aetna, BlueCross BlueShield, Cigna + 8 more
Also offers video visits · Accepting new patients ·
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Are you the kind of person who gets things done but still can’t turn your mind off? On the outside, you seem composed, but inside, it’s noise, tension, and what-ifs. I work with teens and adults facing anxiety, stress, trauma, and life changes. I support high achievers and perfectionists who may loo...Click to read more
Next available: Thu, Jun 4
Psychotherapist (Virtual)
Aventura, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 4 more
Accepting new patients · Offers video visits ·
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If you’re looking for support in either couples work or debilitating anxiety, I've got you. I’m a Marriage and Family Therapist who works with both couples as well as with individuals struggling with anxiety disorders such as OCD, intrusive thoughts, and specific phobias. I help couples better under...Click to read more
Next available: today
Psychotherapist (Virtual)
North Miami, FL
Accepts BlueCross BlueShield, Cigna, UnitedHealthcare + 46 more
Accepting new patients · Offers video visits ·
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My name is Vivian Fogel; I am a Licensed Marriage and Family Therapist (LMFT) and a Board Certified Behavior Analyst (BCBA). I earned my Master's degree in Marriage and Family Therapy from Nova Southeastern University. I believe you have the resources within you to achieve your goals. I offer my cli...Click to read more
Next available: Thu, Jun 4
Psychotherapist (Virtual)
North Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 28 more
Accepting new patients · Offers video visits ·
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Greetings! My name is Tynisha, and I'm a Licensed Mental Health Counselor with a Master’s in Community Counseling from Thomas University. I know it can be difficult to decide to start therapy, and I'm honored that you've taken the first step. Together, we will journey on your path of healing and gro...Click to read more
Next available: Thu, Jun 4
Psychotherapist (Virtual)
5.00
·2 reviews
Kaylee has such a calming presence. I always feel supported, understood, and encouraged to keep growing. by YHClick to read more
Bay Harbor, FL
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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The provider is a Registered Clinical Social Worker Intern. Kaylee is a dedicated clinician with a passion for supporting young adults, adults, and couples as they navigate life's challenges. She specializes in the treatment of anxiety, depression, trauma, and couples work. Her approach to care is g...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
4.98
·59 reviews
We connected instantly this is my first time doing therapy and she made me feel comfortable and she was easy to talk to. - Dec 18, 2023 by Charketa G.Click to read more
North Miami, FL
Accepts BlueCross BlueShield, Cigna, UnitedHealthcare + 46 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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My name is Miyoshia Plummer, and I am a Licensed Mental Health Counselor, Life Coach, and Mentor. I hold a Master’s degree in Mental Health Counseling from the University of South Florida. As a therapist and life coach, my primary goal is to empower the individuals I work with to identify issues cau...Click to read more
Next available: Fri, Jun 5
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
4.52
·56 reviews
Very helpful and a great listener. Got me the medication I needed and agreed to meet with me on my preferred timeline. She's awesome! - Aug 14, 2025Click to read more
Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 12 more
Accepting new patients · Offers video visits · Excellent wait time ·
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Congrats, you've found a Blossom Health provider! You're in good hands - we are the premier mental health clinic combining the latest therapy methods with responsible, targeted medications to help our patients reach their goals faster and more effectively. Our clinical team is composed of only the h...Click to read more
Next available: tomorrow
Psychotherapist
1.00
·1 review
Terrible terrible terrible. Anthony said he didn’t even know how Zocdoc worked. He said that he’s not a family therapist and can’t help us. On top of that he said he’d recommend a family therapist and then just simply hung up. We arrived at his office 45 minutes early. No answer at all until 2 hours...Click to read more
6 mi · 3600 S State Rd 7, Ste 223, Miramar, FL 33023
Accepts Aetna, Cigna, UnitedHealthcare + 4 more
Also offers video visits · Accepting new patients ·
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I am currently accepting new clients who are ready to take the next step toward a healthier, more balanced life. Whether you are navigating addiction, anxiety, or major life changes, you do not have to face it alone. Together we will build practical strategies to help you move from surviving to thri...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 review
North Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 47 more
Accepting new patients · Offers video visits · Highly recommended ·
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Greetings! My name is Juliay Tippett, LCSW. In this lifetime, we experience many emotions and go through many different circumstances. Whether you are going through a life transition or trying to heal from past traumas, I seek to help clients through the therapeutic process by learning coping skills...Click to read more
Next available: Mon, Jun 8
Psychotherapist (Virtual)
North Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 30 more
Accepting new patients · Offers video visits ·
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Hi there, I'm Sonya! I am Sonya Belletti, a Licensed Clinical Social Worker and Coach who specializes in and is passionate about all things family. I earned my Master’s in Social Work from San José State University. I take a client-centered and humanistic approach to working with my clients. My g...Click to read more
Next available: Mon, Jun 8
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
4.65
·23 reviews
Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 13 more
Accepting new patients · Offers video visits ·
Read bio
Congrats, you've found a Blossom Health provider! You're in good hands - we are the premier mental health clinic combining the latest therapy methods with responsible, targeted medications to help our patients reach their goals faster and more effectively. Our clinical team is composed of only the h...Click to read more
Next available: tomorrow
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
4.97
·30 reviews
Great provider. She listened to my concerns and was very thorough when answering questions. - Sep 28, 2025 by Emilie E.Click to read more
Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 11 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Congrats, you've found a Blossom Health provider! You're in good hands - we are the premier mental health clinic combining the latest therapy methods with responsible, targeted medications to help our patients reach their goals faster and more effectively. Our clinical team is composed of only the h...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 review
Miami, FL
Accepts Aetna, Cigna + 1 more
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
I am a Licensed Mental Health Counselor providing individual therapy to children, adolescents, and adults experiencing anxiety, stress, trauma-related concerns, mood difficulties, and life transitions. My work focuses on helping clients develop practical coping skills while also exploring emotional ...Click to read more
Next available: Wed, Jun 3
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
4.81
·32 reviews
Loved her since we were going through the session, she’s very caring and that’s the kind of provider you feel comfortable with specially on mental health , highly recomended. - Feb 12, 2026 by Daniel M.Click to read more
Miami, FL
Accepts Aetna, Cigna, UnitedHealthcare + 7 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Congrats, you've found a Blossom Health provider! You're in good hands - we are the premier mental health clinic combining the latest therapy methods with responsible, targeted medications to help our patients reach their goals faster and more effectively. Our clinical team is composed of only the h...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·5 reviews
Sayra has a gift for guiding women navigating divorce, overwhelm, self-esteem challenges, or postpartum struggles. I would highly recommend her to anyone looking for a therapist who is supportive, relatable, and genuinely invested in helping clients rebuild confidence and self-identity! by OGClick to read more
Miami Beach, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 12 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Hello and welcome. I am a Licensed Clinical Social Worker (LCSW) providing virtual therapy to clients across Florida. I specialize in supporting women and teenagers who are navigating challenges related to relationships, self-esteem, parenting, and major life transitions. My approach to therapy is ...Click to read more
Next available: Wed, Jun 3
Psychotherapist (Virtual)
1.00
·1 review
North Miami Beach, FL
Accepts Aetna, UnitedHealthcare, UnitedHealthcare Oxford + 9 more
Accepting new patients · Offers video visits ·
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I specialize in treating adults struggling with a variety of stressors, including anxiety and life changes. I am passionate about assisting others to navigate life's ups and downs and look forward to supporting you along the way. Together, we will gain insight into your behavior and feelings, as wel...Click to read more
Next available: tomorrow
Psychotherapist
5.00
·1 review
- Sep 10, 2025 by Iryna S.Click to read more
7.5 mi · 110 N Federal Hwy, Hallandale, FL 33009
Accepts Aetna, BlueCross BlueShield, Cigna + 1 more
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
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I am a licensed mental health psychotherapist with years of experience working in both nonprofit recovery centers and private practice. I specialize in the psychoanalytic exploration of deep-rooted childhood traumas and their lasting impact on the emotional and physical well-being of adults today. M...Click to read more
Next available: today
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
4.58
·24 reviews
She was very professional and a bit no nonsense which she had to be to reel me in. Altogether I was really impressed.Click to read more
Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Accepting new patients · Offers video visits ·
Next available: Wed, Jun 3
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
4.94
·32 reviews
Very nice, very pleasant to speak with - Apr 27, 2026 by David W.Click to read more
Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 11 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time · Expertise in high cholesterol + 2 more ·
Read bio
Congrats, you've found a Blossom Health provider! You're in good hands—we are the premier mental health clinic combining the latest therapy methods with responsible, targeted medications to help our patients reach their goals faster and more effectively. Our clinical team is composed of only the hig...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
4.93
·15 reviews
Michael is a compassionate and caring therapist. I always found him to be very active in our sessions. He gave feedback on a consistent basis and had appropriate valuable suggestions which helped me make good decisions for my recovery. Other therapists I have seen in the past would just listen and "...Click to read more
Miami Beach, FL
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Feeling stuck, overwhelmed, or disconnected? I specialize in helping adults, couples, and seniors navigate challenges like anxiety, depression, relationship struggles, addiction recovery, and life transitions. My goal is to provide a supportive, collaborative space where you can explore your concer...Click to read more
Next available: today
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
4.90
·41 reviews
She was extremely kind, professional, answered all questions, and explained everything in detail. - Jul 28, 2025 by Evan A.Click to read more
Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 11 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Congrats, you've found a Blossom Health provider! You're in good hands - we are the premier mental health clinic combining the latest therapy methods with responsible, targeted medications to help our patients reach their goals faster and more effectively. Our clinical team is composed of only the h...Click to read more
Next available: Wed, Jun 3
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
4.38
·13 reviews
Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 11 more
Accepting new patients · Offers video visits ·
Read bio
Congrats, you've found a Blossom Health provider! You're in good hands - we are the premier mental health clinic combining the latest therapy methods with responsible, targeted medications to help our patients reach their goals faster and more effectively. Our clinical team is composed of only the h...Click to read more
Next available: Wed, Jun 3
Adult Psychiatric & Mental Health Nurse Practitioner
5.00
·3 reviews
Excellent experience. They're under tending, compassive and interested in your well mental health. by FRClick to read more
5.5 mi · 3580 Mystic Pointe Dr, Aventura, FL 33180
Accepts Aetna, BlueCross BlueShield, Cigna + 12 more
Also offers video visits · Accepting new patients · Highly recommended ·
Read bio
As a dedicated psychiatric mental health provider, I am passionate about creating a safe, supportive, and judgment-free space where clients feel heard, understood, and empowered. I take a holistic and individualized approach to care, combining evidence-based treatment with compassion and cultural se...Click to read more
Next available: tomorrow
Nurse Practitioner (Psychiatry)
5.5 mi · 3580 Mystic Pointe Dr, Aventura, FL 33180
Accepts Aetna, BlueCross BlueShield, Cigna + 12 more
Also offers video visits · Accepting new patients ·
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Hello and welcome! My name is Angelee, and I am a Psychiatric Mental Health Nurse Practitioner dedicated to helping adults navigate life's challenges and improve their mental well-being. My background includes experience in critical care nursing, crisis counseling, and healthcare leadership, whic...Click to read more
Next available: tomorrow
Psychotherapist
5.5 mi · 20535 NW 2nd Ave 210, Miami, FL 33169
Accepts Aetna, BlueCross BlueShield, Cigna + 24 more
Also offers video visits · Accepting new patients ·
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I am a Licensed Mental Health Counselor with four years of experience working with individuals from diverse backgrounds. I have extensive experience in substance abuse treatment, helping clients with addiction and co-occurring disorders, and I am currently training in Eye Movement Desensitization an...Click to read more
Next available: tomorrow
Psychotherapist
5.00
·1 review
4 mi · 1380 NE Miami Gardens Dr, Ste 242, North Miami Beach, FL 33179
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
In December of 2006, I completed a dual Master’s Degree in Marriage and Family Therapy and Mental Health Counseling at Barry University’s CARF accredited program whose standards assured excellence in clinical practice. I have 16 years of experience. The bulk of my education, therapeutic skills, an...Click to read more
Next available: Fri, Jun 5
Psychiatrist (Virtual)
2.00
·1 review
The doctor never showed up. Reached out and he advised me to make an appointment directly with him - May 25, 2026 by Melissa B.Click to read more
Miami Beach, FL
Accepting new patients · Offers video visits ·
Read bio
MindBender Health is led by Dr. Brian V. Bender, MD, a Mount Sinai–trained, board-eligible psychiatrist dedicated to providing grounded, human-centered care. He combines evidence-based medication management with therapies like CBT, DBT, psychodynamic and supportive therapy to create treatment plans ...Click to read more
Next available: today
Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
4.68
·47 reviews
Dr. Tomlinson was very attentive and really listened to what I said. I appreciated the screening process. - Jun 7, 2023Click to read more
Miami, FL
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Accepting new patients · Offers video visits · Excellent wait time ·
Read bio
Congrats, you've found a Blossom Health provider! You're in good hands - we are the virtual premier mental health clinic combining the latest therapy methods with responsible, targeted medications to help our patients reach their goals faster and more effectively. Our clinical team is composed of on...Click to read more
Next available: Fri, Jun 5
Family Psychiatric & Mental Health Nurse Practitioner
4.76
·34 reviews
She was great. Listening and providing feedback. And very positive even when talking about hard topics. - Jun 28, 2025 by Jake L.Click to read more
5.5 mi · 3580 Mystic Pointe Dr, Aventura, FL 33180
Accepts Aetna, BlueCross BlueShield, Cigna + 12 more
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
Hey there! I'm Monica Corria, a Board-Certified Psychiatric Mental Health Nurse Practitioner. I have extensive experience across medical, critical care, and both inpatient and outpatient psychiatric settings. I specialize in treating a wide range of mental health conditions, including anxiety, dep...Click to read more
Next available: tomorrow
Psychotherapist
4.83
·6 reviews
Great first experience. Easy to talk to and a safe feeling. Looking forward to the next session. - Apr 26, 2026 by Giovany L.Click to read more
5.5 mi · 20535 NW 2nd Ave Ste 125, Miami-Dade, FL 33169
Accepts Aetna, BlueCross BlueShield, Cigna + 73 more
Also offers video visits · Accepting new patients · Excellent wait time ·
Read bio
I am Flemens Casimir, a Licensed Mental Health Counselor with four years’ experience in serving diverse individuals. My practice is not limited to mental health solely as I bring extensive know-how in substance abuse treatment, enabling me to facilitate people dealing with addiction and co-occurring...Click to read more
Next available: Wed, Jun 3
Psychotherapist (Virtual)
5.00
·5 reviews
She’s the best!! Helped me address serious intimacy issues I was struggling with and made the whole experience SO comfortable. by MGClick to read more
Miami, FL
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
***TAL GERSHON IS NOT IN-NETWORK WITH ANY HEALTH INSURANCES*** Tal Gershon Psychotherapy is focused on helping individuals and couples navigate challenges such as anxiety, depression, trauma, relationship issues, low self-esteem, and family conflict. Holding a Master's in Mental Health Counseling f...Click to read more
Next available: tomorrow
Calendar Check
1-3 days

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Doctor
100k

Verified providers with a 4.8 average rating

Primary Care Physician
15+ years

In the business of finding quality care for patients

Patients trust Zocdoc
Setting up the appointment on Zocdoc and being able to wait in the comfort of my bed for my Dr to see me was so much better...I HIGHLY recommend Zocdoc.
Felisha N
Zocdoc saves me so much time I used to spend calling around to find a place that takes my insurance or finding openings with doctors on the list provided by my insurance!
Stephanie W.
Great experience! Now seeing this doctor for routine foot care. Thank you Zocdoc!
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Frequently asked questions

How can I check if my therapist / counselor accepts my insurance?

Zocdoc makes it easy to find a therapist / counselor in Miami, FL who accepts your insurance. Simply select your carrier and plan from the drop-down menu at the top of the page. If you’re unsure about the plan name, here's a handy guide to help navigate.


How do patients rate their experience with booking therapist / counselors in Miami, FL on Zocdoc?

On Zocdoc, therapist / counselors in Miami, FL have an average rating of 4.87 based on approximately 196 reviews. In Miami, FL you can find 12514 therapist / counselors with 4-stars or higher. Zocdoc collects reviews from real patients after each appointment, ensuring authentic feedback. Only patients who have booked and attended appointments may post reviews, providing trustworthy and reliable insights into patient experiences.


Can I book a video visit with a therapist / counselor?

Yes, you can book a video visit with a therapist / counselor. There are currently 18 locations that offer video visits in this city. When a provider offers video visits, you will see a small video camera icon next to their profile image. Select a date and time from their available appointment slots and go through the booking process.


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