What is an urgent care center?
Urgent care centers are medical centers that treat illnesses and injuries that may not warrant a visit to an emergency room. Any acute illness or injury requiring urgent intervention within the day (but is not life-threatening) can be treated by a specialist at an urgent care center. These centers offer an alternative to emergency rooms — especially when the ERs suffer from overcrowding and prolonged wait times. Patients receive care for everything from a sprained ankle to an eye infection.
Urgent care centers are the ideal option when your regular physician is unavailable. For instance, if you or your child falls sick at night or on the weekend. While urgent care clinics do not replace your primary physicians, they have the right staff to attend to any medical urgency you may encounter. However, this is different from treating medical emergencies (such as a stroke or cardiac arrest), conditions that can cause death or significant harm to the patient if not treated within 12–24 hours.
Call 911 or go to the closest emergency department in case of a medical emergency.
There has been a massive surge in urgent care clinics in recent years. Because they are office-based institutions, you would find urgent care clinics across your city, including shopping malls and commercial centers in some cases. Coupled with their short wait times, extended hours of operation, and lower treatment costs, this wide presence makes urgent care centers an integral part of modern healthcare in the U.S.
Here is a list of common conditions treated at an urgent care center:
- Fractures
- Infections (upper respiratory tract, urinary tract, conjunctivitis, bronchitis, sore throat, sinusitis)
- Fever, cold, or flu
- Minor cuts, bruises, or wounds requiring stitches
- Accidents and falls
- Minor fractures
- Bites from insects
- Seasonal allergies
- Moderate breathing difficulty
- Earache
- Backache
- Vomiting, diarrhea, or dehydration
Urgent care clinics also offer diagnostic services (such as X-rays or CT scans) and blood work procedures.
Difference between emergency and urgent care
Here are the crucial differences between urgent care and emergency care:
Severity
Emergency rooms can treat limb or life-threatening conditions in people of all ages. Health ailments that require immediate medical attention should be referred to the emergency department. Examples of conditions treated at emergency departments include uncontrolled bleeding, head injuries, sharp chest pain, seizures, pneumonia, sudden ailments (weakness, paralysis, or severe headache), shortness of breath, compound fractures (multiple fractures or bone protruding through skin), severe accident or illness, and other critical conditions that could prove fatal if not given immediate medical assistance.
Urgent care, however, falls between primary care and emergency. If you suffer from illness or injury or feel any uneasiness in the body and think a doctor's visit is a must, but you cannot see your primary care physician as it is outside of business hours, then urgent care is the right choice. Urgent care centers can treat health conditions that are not life-threatening but need immediate medical attention for better recovery. For example, an urgent care center can offer appropriate medical attention if you have a high fever.
Staff and hours
Emergency departments function 24/7 and have a staff of certified doctors, physician assistants, nurses, and nurse practitioners highly trained to deliver emergency care. The emergency team has immediate access to expert medical specialists such as cardiologists, orthopedics, and neurologists. They also house necessary laboratory and imaging resources for instant diagnosis and treatment in severe and life-threatening cases.
The staff at urgent care centers include physician assistants, nurses, and nurse practitioners. Some urgent care centers may even have physicians or doctors. These centers have essential imaging and lab tests infrastructure such as X-rays or blood tests for diagnosis and treatment. Urgent care centers have specific hours of operation and have an established list of health conditions treated at the clinic. For this reason, urgent care is cost-effective or less expensive than emergency room treatment. And it also has shorter waiting times than emergency and even primary care.
Facilities available at an urgent care center
Urgent care clinics are equipped to manage various medical disorders. You may find the following facilities at most urgent care centers in San Jose:
- Pediatric care and vaccinations: People often go to urgent care for routine newborn vaccinations. While some prefer primary care centers for immunizations, urgent care centers are open for longer hours and are available during weekends or holidays.
- COVID testing: Many urgent care centers have also emerged as COVID testing centers. They also played an essential role in administering vaccinations.
- Routine physical examinations: Urgent care centers commonly offer diagnostic assessments such as X-rays or blood tests. It could be a part of routine examinations or diagnosing a medical problem's cause.
- Treatment for minor wounds, cuts, and injuries: Urgent care physicians regularly treat minor wounds that require stitches or dressing.
- Testing and treatment of STDs: Urgent care centers are convenient sites for regular STD testing. You can also get any necessary medical care or prescription medication here.
- Sports injury treatment and physicals: You can also schedule preventive physical exams for children and adults at urgent care centers. Physical exams can be conducted as walk-ins or with a prior appointment.
- Women's health: Urgent care centers offer many health care tests and treatments for women, such as a pregnancy exam, a urinary tract infection, or conditions related to reproductive health. Some clinics also employ OB-GYNs in addition to primary care physicians.
What providers can you find at an urgent care center?
Urgent care centers have many types of providers, including physicians. They are generally physician-led, with a majority of facilities employing at least one full-time physician. According to the report of the Council on Medical Service (published in June 2021 by the American Medical Association), nearly 80% of urgent care centers employ a combination of physicians, physician assistants, and nurse practitioners. Other healthcare practitioners include medical assistants, and the remaining 20% comprise only physicians.
Here's what some healthcare providers may do at an urgent care clinic:
- Family medicine physicians are primary care providers (PCP) who see people of all ages, from children to older adults. They guide patients through life and refer patients to specialists. Physicians in urgent care could also perform physical exams if your regular PCP is not available, help you get prescriptions quickly, and also help you get a sick note for work or the office if you need one.
- Many urgent care centers also have doctors who provide pediatric care. You may take your children to urgent care if their pediatrician is not available and they have a minor illness that is not an emergency.
- Internal medicine doctors treat and diagnose various health issues in adults, ranging from infectious diseases to complex chronic health conditions.
- Medical assistants (MAs): Per the Urgent Care Association's (UCA) 2018 Benchmarking Report, 99% of urgent care centers employ medical assistants. MAs perform many roles, but their scope of practice is determined by the state in which they are practicing. In most states in the U.S., medical assistants understand a patient's primary complaint and review their medical history before a doctor or nurse comes in to conduct a detailed assessment. In some states, medical assistants can administer vaccines, start IVs, and check a patient's vital signs depending on instructions given by a licensed supervising physician and their skill level and training.
- Nurse practitioners: In cases where a physician is unavailable, you may see an urgent care nurse practitioner, but they do not work in most urgent care clinics. Suppose you do see an NP in your urgent care center. In that case, they may conduct direct patient assessments, monitor a patient's progress, provide assistance with procedures, check vital signs, administer medicines and/or injections under the supervision of a physician, and offer nebulizer treatments. They may also start IVs, assist or apply casts or orthopedic devices, provide gait training, manage certain infections and wounds, and conduct pulmonary functions.
- Sports medicine physicians: Many urgent care centers have X-rays, where a doctor or sports medicine physician can determine if you have suffered a broken bone, sprain, or strain injury. They may also place a cast in the urgent care facility.
Tips to make your urgent care experience better
Unlike your family doctor, a new physician will see you at the urgent care center. Therefore, preparing for your first visit to an urgent care clinic is good. Here are a few tips:
- Carry all your medical files to the center: Unlike hospitals, urgent care centers may not record your medical history — even if you have visited it. Therefore, you should carry every relevant medical record during your visit to prevent delays. You may also consider bringing any prescription medication (or a list of their names and dosages).
- Find out if you need a follow-up visit with your primary care doctor: Urgent care treatment is usually enough. However, you might need to follow up with your primary care doctor. The physician will instruct you if you need a follow-up, but proactively seeking an answer is always best.
- Find urgent care centers accepting your insurance plan. Urgent care centers are often covered under medical insurance. Finding an in-network provider will drastically cut down on your medical bills. It is another reason to visit an urgent care clinic, as emergency room visits usually lead to higher out-of-pocket expenses.
- Call beforehand to clear doubts: Call your closest urgent care center if you notice symptoms (such as bleeding) that cannot wait until the following day. It will also help you determine if the urgent care center is right for you regarding the insurance they accept and your medical condition. You should also ask if you want a specialist to see you. The urgent care center may lack a practitioner — confirm that a licensed physician will see you.
Benefits of going to an urgent care center
The following are some of the benefits of finding urgent care near you:
- Proximity matters: Choosing healthcare options during times of illness can be daunting. The dilemma of whether to rush to the hospital or seek alternative solutions often plagues caregivers. However, seeking urgent care services from a reliable family practice ensures swift and effective responses. It alleviates the anxieties associated with traditional healthcare decisions.
- The urgency advantage: The primary benefit of selecting a local care center over a hospital visit lies in its unparalleled convenience. Urgent care centers, a recent nationwide phenomenon, are strategically located in your neighborhood. This translates into quick access to the attention you or your loved ones require, sparing you the frustration of navigating a distant hospital.
- Accessible family practice hours: Urgent care services operate during family practice hours, offering a flexible schedule to meet the different healthcare needs of the community. From morning through dinnertime, these centers are equipped to handle various health issues, from minor aches to more urgent concerns like fractures. This accessibility aligns with the schedules of hardworking parents, ensuring that healthcare assistance is available when needed the most.
- Prompt attention and minimal wait times: One of the significant benefits of urgent care services is the efficiency and speed of the centers. Unlike major hospitals' often lengthy wait times, urgent care centers prioritize prompt attention. This is a game-changer for caregivers seeking immediate relief for their loved ones or busy working adults eager to return swiftly to their daily lives.
- Comprehensive care for all ages: Many urgent care centers include family practices catering to patients of all ages. With experienced and reliable medical practitioners, these centers address immediate health concerns and provide ongoing support for minor ailments. The experienced staff ensures patients have a consistent and familiar healthcare professional attending to their needs.
- Online accessibility for health records: Leading urgent care centers offer a modern approach to healthcare access by providing online systems for patients. This 24/7 access allows individuals to view lab results and manage their files conveniently. Patients can update insurance information, streamlining the process for future visits and ensuring an even more practical experience.
Find urgent care near you in San Jose, CA
Finding an urgent care center in San Jose is just a click away. Type your medical condition or insurance provider, and Zocdoc will find the best provider quickly. You may also browse thousands of verified customer reviews and provider profiles to learn more. Zocdoc also enables you to undertake an area-specific search to find top-rated urgent care providers in your area.
On Zocdoc, you can search for specific providers offering urgent care. To do so, you must select your insurance carrier and plan manually from the drop-down menu at the top of the page. You may upload a photo of your insurance card if you cannot see your specific insurance plan. Zocdoc will then scan the image of your insurance card and display a plan that matches your card. Note that this option is only available for medical insurance cards. Dental and vision are excluded. If you need help uploading your insurance card, contact Zocdoc's service team, which is available 365 days a year via email or chat. For more insurance-related information, go through Zocdoc's patient help center.
Each dedicated provider profile contains information about their qualifications, licensure, expertise, specializations, user ratings, and more. You can peruse patient testimonials to select the best option for you. You can schedule an online or an in-person appointment with a provider offering urgent care near you.
Bookings on Zocdoc are simple, secure, and free!
Statistics on urgent care in San Diego, California
According to a 2019 report by the Urgent Care Association, the increasing presence of urgent care centers and retail health centers has resulted in lower emergency department (ED) visits. According to the National Center for Health Statistics, in 2019, one in four children in the United States visited one or more retail health clinics or urgent care centers. Approximately 14% of children had visited urgent care centers at least once, while 8.2% had visited twice. Among these, children aged 6-11 (27.9%) were more likely to visit urgent care centers than children aged 12-17 (24.9%).
Around 1,500 nurse practitioners, physician assistants, and physicians practice urgent care medicine in California. These providers are also members of the American Academy of Urgent Care Medicine. Per a 2021 report published by the California Health Care Foundation, the total number of physicians in San Diego stands at 7,049 per 100,000 persons. These groups consist of primary, non-primary, and unknown physicians.
Sources
American Board of Physician Specialties
Centers for Disease Control and Prevention
California Health Care Foundation
Urgent Care Association
California Healthline
Mayo Clinic Health System
Rose Urgent Care and Family Practice
Northern Nevada Medical Group
American Medical Association
Hackensack Meridian Health
The Journal of Urgent Care Medicine
American College of Physicians
Franklin University
American Academy of Urgent Care Medicine[1]
American Academy of Urgent Care Medicine[2]
OSF HealthCare
Healthline
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