
Dr. Alice Shen, MD
Family Physician
301 W Huntington Dr, Ste 607, Arcadia, CA 91007
At a glance
4.89 stars (122 reviews)
98% are satisfied with this provider ·
Accepts 46 insurances
Aetna, BlueCross BlueShield, Cigna, UnitedHealthcare, UnitedHealthcare Oxford, more+ ·
Has 20+ years of experience
Graduated from Oregon Health & Science University, Doctor of Medicine
Works at Keck Medicine of USC - Family Medicine
4.89
122 reviews
Bedside manner
5.0
Wait time
4.8
Recent reviews
Dr. Shen was very kind and made me feel comfortable throughout my entire visit. The front office staff was welcoming and took care of my paperwork and appointments right away.
March 20, 2024Crystal A.Verified patient
Very positive experience, Dr Shen was unhurried and thorough with my first annual exam. Front office staff was very efficient and everyone was nice. :) So glad I was able to join her practice.
More than 1 year agoAnne-marie C.Verified patient
Office location
Keck Medicine of USC - Family Medicine - Arcadia
301 W Huntington Dr, Ste 607, Arcadia, CA, 91007
Alice Shen does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Lower back pain
Chronic high blood pressure
Chronic diabetes
High cholesterol
Lower back pain
Chronic high blood pressure
Chronic diabetes
High cholesterol
More about Dr. Alice Shen, MD
Dr. Alice Shen is a warm and friendly family physician and primary care doctor. She welcomes patients of all ages at Keck Medicine of USC - Family Medicine, located in Arcadia, CA. She strives for excellence in providing compassionate service for the people under her medical care.
Dr. Shen earned her bachelor's degree from the University of Oregon. She then received her medical degree from Oregon Health and Science University. Following this, she completed a residency in family medicine at Kaiser Permanente, Fontana.
Dr. Shen is certified by the American Board of Family Medicine. She speaks English, Mandarin, and Cantonese fluently. She values building relationships with patients and guides them to establish healthy habits.
Education & experience
Education
Medical School - Oregon Health & Science University, Doctor of Medicine
University of Oregon (Bachelor's)
Kaiser Permanente, Fontana, Residency in Family Medicine
Practice
Certifications
American Board of Family Medicine
Background
Languages spoken
English
Chinese (Mandarin)
Chinese (Cantonese)
Gender
Female
NPI number
#1578630422
Alice Shen does not participate in Zocdoc to offer online booking at this time
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Nurse Practitioner
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Offers telehealth

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Nurse Practitioner
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Internist
4.85326 reviews
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Offers telehealth
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Internist
5.001 reviews
12.5 mi222 W Eulalia St, Ste 201, Glendale, CA, 91204
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.79
Bedside manner
4.97
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
122 reviews
Most relevant
Very happy I scheduled my appointment for myself and daughter with the Doctor. We felt comfortable and welcomed.
December 20, 2021Sonia C.Verified patient
Funnest time I ever had at a doctors visit. Very friendly and approachable. Took care of my problem right away.
January 12, 2021Marvin Y.Verified patient
Dr. Shen was very personable, listened and took time to answer my questions ; I didn’t feel rushed.
More than 1 year agoShirley P.Verified patient
Very easy to book appointment! No wait time! Love the office and the Dr! Highly recommended!
April 25, 2022Lily W.Verified patient
Dr.Shen was very nice and knowledgeable, and I trust her opinions. I would recommend her.
February 18, 2021Candice E.Verified patientVideo visit
Dr Shen is great! The office is clean and tidy and they have great Covid protocols.
May 8, 2022Initials hidden
I finally found a good Family doctor who cares about patient well being.
More than 1 year agoInitials hidden
Doctor Shen is very patient and supportive. I am so happy I found her.
September 1, 2022Adeline R.Verified patient
Dr shen was very friendly and caring, great experience
More than 1 year agoInitials hidden
Dr. Shen was very kind and made me feel comfortable throughout my entire visit. The front office staff was welcoming and took care of my paperwork and appointments right away.
March 20, 2024Crystal A.Verified patient
Very positive experience, Dr Shen was unhurried and thorough with my first annual exam. Front office staff was very efficient and everyone was nice. :) So glad I was able to join her practice.
More than 1 year agoAnne-marie C.Verified patient
DR Alice Shen speaks Cantonese (Chinese) and English, She is a god listeners, she carefully explain what should I eat and kind of vitamins I should take.
November 29, 2023Sepui E.Verified patient
Friendly environment.
January 24, 2023Kanon L.Verified patient
Yes
November 21, 2022Jane C.Verified patient
Dr Shen is awesome! She explained everything until I fully understood. She is very professional and have very good bedside manner. We would like to continue our health care with Dr Shen as our primary care doctor.
November 8, 2022Initials hidden
good experience
October 4, 2022Li Y.Verified patient
My first time at this office. and I'm very pleased with the care and full information I received today. I will definitely go back for my health care.
More than 1 year agoInitials hidden
I love my doctor
August 15, 2022Fumi S.Verified patient
I just moved here from a different state so I wanted to find a new Primary Care Provider; Dr. Shen is amazing and incredibly kind!
August 6, 2022Kelcey T.Verified patient
Parking was convenient and free. Walked into a clean, professional building. The office was tidy and welcoming. Hardly any wait. The nurse and doctor were wonderful. I felt the doctor really cared to get to know me and work with me on my health concerns.
February 26, 2022Priscila L.Verified patient
OMG OMG today is my first time visiting Doc.Shen. She is such a good listener. She listens intently to my concerns and give me many useful suggestions. She is like a mom. Really care about your health and want to help you out. Lab experience is also very smooth. Everyone I saw was super professional and friendly. Definitely come back next year for my annual checkup.
February 25, 2022Claire Z.Verified patient
Friendly and very professional staff
December 20, 2021Sonia C.Verified patient
For whatever reason the medical provider was not able to see my insurance card from Zocdoc after I uploaded it prior to making my appointment. There may be some disconnect with Zocdoc and the medical provider. However, Dr. Shen and USC Keck Medicine was great, very clean and easily accessible offices. Dr. Shen was a great listener and communicator by detailing her course of action going forward. Looking forward to a long-lasting relation with Dr. Shen and her staff.
December 8, 2021Wally T.Verified patient
I am so happy with my appointment.
Parking was ample and free. The office was very clean, modern, and quiet. I had the first appointment so I had no wait time. I was interviewed by a nurse, a student doctor, then Dr Shin. Every step was very assuring and I felt comfortable the entire time. Dr Shin explained every thing she was doing and made sure I had all my questions answered!
Love this place!! Happy I found this on zocdoc
More than 1 year agoDinna G.Verified patient
Nice doctor, friendly staffs , I will go back.
April 28, 2021Julie C.Verified patient
Very kindness doctor I have ever seen.
April 1, 2021Na L.Verified patient
She listens to you.... All your concerns with absolutely no judgement. Instead of criticizing you, she suggests solutions. Feels good to know that I found "the" doctor.
I wish I found her 20 years ago!!!!!!!!
March 16, 2021Fumi S.Verified patient
Very quick to be seen, staff was very helpful and patient. There was a student with the doctor during my appointment and they were both very kind, patient, and concerned. I felt very welcomed and already made a follow up appointment to be seen again. Office and rooms were very nice and clean.
February 4, 2021Caesar A.Verified patient
Pleasant, amazing service. I feel fortunate to have so easily been able to find the Dr. online and be able to set up an appointment as quickly as I did.
January 29, 2021Initials hidden
Seemed nice at first but didn’t help me with the one issue I had before booking the appointment. I even called ahead to make sure she could help and they said yes but when I got there they couldn’t help and I was stuck with a full medical bill of the visit. Waited at the front desk for nearly 30 min after the visit to check out and no one was at the desk. They also sent a prescription for me and didn’t tell me where or when to pick it up.
January 7, 2021Aijia C.Verified patient
Incredibly warm and welcoming. Even though I’m a new patient, Dr. Shen made me feel like I’ve been coming for years. Her staff and facilities are incredibly clean, Covid conscience, and professional.
More than 1 year agoJocelyn U.Verified patient
Pain in my arm, chest
More than 1 year agoJanelle D.Verified patient
I had a wonderful experience. I didn't have my insurance number but the admin was able to find it with my social. The nurses were all very sweet and made me feel really comfortable. The doctor was amazing and went above and beyond to make sure all my needs were taken care of. I went in for an IUD removal and pap. Overall, great eperience.
November 19, 2020Olivia W.Verified patient
She was very gentle and very professional. Very knowledgable about my condition. She is very encouraging to stay fit and not to worry too much abt certain conditions because its treatable. She is very pleasant.
November 6, 2020Madel S.Verified patient
August 6, 2024Shuyi C.Verified patient
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
January 11, 2024Jennifer G.Verified patient
More than 1 year agoInitials hidden
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November 6, 2023Yujiao H.Verified patient
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
January 30, 2023Susan D.Verified patient
More than 1 year agoInitials hidden
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August 3, 2022Dong Z.Verified patient
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What practice does Dr. Alice Shen work with?
Dr. Alice Shen works with Keck Medicine of USC - Family Medicine.
Where is Dr. Alice Shen's office located?
Dr. Alice Shen's office is located at 301 W Huntington Dr, Arcadia, CA 91007.
Which board certifications does Dr. Alice Shen have?
Dr. Alice Shen is certified by American Board of Family Medicine.
What are common reasons for patients to see Dr. Alice Shen?
Dr. Alice Shen frequently sees patients for Annual Check Up, Annual Pap Smear / GYN Exam, Annual Physical, General Consultation, and Illness. You can see other visit reasons for Dr. Alice Shen on their profile.
What languages does Dr. Alice Shen speak?
Dr. Alice Shen speaks English, Chinese (Mandarin), and Chinese (Cantonese).
How do patients rate Dr. Alice Shen in reviews?
122 patients have reviewed Dr. Alice Shen. The overall rating for this doctor is 4.89/5. They have a 4.97/5 rating for bedside manner and a 4.79/5 rating for wait time. You can read individual reviews and ratings on their profile.