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Qualifications and Experience
Awards and Publications
Recently named one of the nation’s top doctors by the Consumers’ Research Council of America, Dina D. Strachan, M. D. is a board-certified dermatologist in New York City. Dr. Strachan directs Aglow Dermatology a private practice in Union Square where she provides a variety of medical and cosmetic dermatologic services. Having trained and worked in a variety of settings and locations, Dr. Strachan has expertise in the treatment of all skin types and is an internationally-recognized expert in the treatment of ethnic skin. Dr. Strachan has published a number of articles and chapters, and has lectured extensively, both nationally and internationally, on a variety of topics in dermatology. A respected media source she has a number of television appearances, including the CBS News in New York, and has been quoted in the local and national print media. For her excellent professional services, she was awarded the “Forty Under 40” Achievement Award by The Network Journal in 2003, and has been included in the same publication’s “Best Black Doctors” list since 2004. She has been named one of America’s “Top Dermatologists” by the Consumers Research Council of America and one of the “45 Faces of A Better Chance” in 2008. Dr. Strachan is an Assistant Clinical Professor at Columbia University College of Physicians and Surgeons.
Verified Patient Reviews
Was great and very informative and friendly.
Everyone was very friendly, helpful and thorough.
The Dr is great and so is everyone in her office.
It was a busy day in Dr. Strachans office. Her staff were polite and accommodating despite the rush. I would think about digitizing the forms I filled out.
Other than the wait time, roughly 50 minutes to get inside the room, my visit was great. Dr. Dina is very personable and takes her time with you. I was able to get all my questions answered plus more!
Handled me like a rag doll and was extremely unsympathetic to a medical issue that was causing me emotional distress. Will not return and do not recommend.
Promptly seen and explained her diagnosis
Dr Strachan is very welcoming. She knows what she is talking about and spent time with me l was very comfortable with her. She answered all my questions. I will absolutely recommend her
Dr. Strachan is great. My results are undeniable. The staff is very friendly. The office is quite relaxing & located superbly in the city. So glad my friend referred me.
I had the first appointment of the day, staff was late, staff doesn't speak english and aren't very easy to deal with. Dr's bedside manner was short and borderline rude. Go elsewhere.
Dr. Strachan was a true professional! She did for me what four other dermatologist could not do; give me an accurate diagnosis. I enjoyed her and her staff. Thank you Dr. Strachan!
I had to wait a really long time, so I assumed that the doctor spends a lot of time with patients- false! She spent under 7 minutes with me, literally asked me no questions and gave me two different medications that my insurance just did not cover, which I had to find out myself.
Thank you cause we all know our time is precious
Very informitive. Will be my dermatologist from now on
Waited over 45 minutes in the patient room. Dr left examination room to yell at receptionist when she realised some paperwork was not completed. Dr did not take the time to understand my treatment history, did not believe that i had an alergic reaction, and did not seek to understand my preferred treatment. Additionally the Dr office only fills Rxs at her prefered pharmacy.
I love Dr. Strachan! I believe she is very knowledgeable and every treatment she has given me for my acne has been effective. Her staff and office is also great. I love the ambiance. When she isn't available her assistant Nicole is great also.
All of her assistants were very nice . (I.e her secretary, estestian, aid,etc) the doctor her self was very short very rushed. Didn't really take her time in explaining my condition to me and why I need the medication she was prescribing. Very quick to prescribe. Perhaps I caught her at a bad time. But I going to trust she knows what she is doing and continue to see her for a three month period.
Dr Strachan completely cured my acne. Great bedside manner, clean office, friendly staff and expert opinions. Highly recommend her.
She has great bedside manner.
Nice office, but not a fan of her bedside manner. She tried to tell me that my diagnosed food allergy, which has sent me to the ER twice, was "probably just eczema". Refused to recommend a natural daily moisturizer/sunscreen. In and out in 5 minutes.
She is familiar with my health issues and can prescribe the best medicine for me! I lucked up!
Not much bedside manor, and it took nearly 2 hours to get in and out for simple wart removal.
The doctor was so kind and helpful. She was very honest and quick to assess and treat me. Her staff was friendly and attentive.
Dr. Strachan was extremely professional, kind, and efficient. She answered all of my questions and provided preventative health advice.
Ive been coming here for 3 years. Feels like family. Love them!!
The visit was rushed. I felt my concern was not really addressed. She suggested I wear make up to address the issue after telling her that I never wear make up. No other possible suggestion were offered or discussed.
She was wonderful and very helpful. Able to answer all my questions. I love that she actually gave me a routine to follow and able to recommend a peel for my hyperpigmentation. She definitely gave me hope that my skin would get better
Professional, quick, straight to the point!
My initial appointment went really well! Love Dr. Strachan's bedside manner. She's very smart and thorough and understanding.
Dr. Strachan has a great team. Everyone was friendly and extremely helpful with working with my pcp to get my referral.
Dr. Strachan was very pleasant. However, you used a lot of medical terms that I do not know the meaning. If she could just explain a little more to help me understand my condition.
I liked Dr. Strachan very much. The staff was also very nice.
Great but they do require your credit card number on file which is unusual
Always love visiting Dr. Strachan. Front desk, nurses, everyone there is super friendly/helpful.
Honestly it's sad I have to give a bad review but I won't ever be coming back. The staff is wonderful but the doctor herself is just rude and careless. Time wasted. I don't want any treatment from her I rather treat my skin on my own.
Happy with my visit, didn't even know what my insurance would get me. I can't wait to visit her in the future .
Dr. Strachan seems nice enough, but her office policies are a complete money grab. Beware before you book. They charge if you ask to have a prescription sent to a different pharmacy than the one they use, and require certain prescriptions to be filled through their preferred pharmacy. The pharmacy they use is extremely slow and nearly impossible to get a hold of.
She was very good i have no complaints
I've been going to Dina for years and even referred family members. It pains me to say I won't be going back. Her staff is disrespectful and unorganized. Her miscellaneous charges are ridiculous. Never experienced this lack of customer service in my life. I will be looking into other avenues.
She was professional, caring and very knowledgeable.
The doctor was pushy with her suggestions. Instead of taking the time to explain her reasoning she seemed defensive when I questioned her prescription which after 3 weeks of use gave me a rash on top of the acne I was trying to treat. The doctor did not ask enough questions before prescribing an antibiotic at my first visit and only after my reaction to the gel did she realize there was another problem which she should have inquired about at our initial consultation. Not a positive experience for me. I've never had a personality issue with a doctor before and this sort of felt into that category.
My visit went smoothly but it was after that everything went wrong. It took me 2 days to reach the pharmacy that they suggested (has a delivery service). Now I am not sure if I will receive the meds today or tomorrow. All I can say is Thank God its not an emergency.
Everyone there was very nice, but the doctor spent very little time actually looking at my problem. She looked at it for a minute and then prescribed something and rushed out of the room.
Very professional, warm and friendly doctor and staff. Super convenient location.
Dr. Strachan is an excellent dermatologist and more importantly, a very kind and honest person. . She took the time to explain things in great detail and provided options for treatment. So happy to have found her!
Dr Strachan was very attentive, knowledgeable and thorough.
Dr. Strachan was excellent. She was very thorough. The office staff was kind. I would highly recommend her to others.
Earlier today I had a seriously impressive first visit to Dr. Strachan's office. I came in because of a persistent issue that my GP was unable to give an accurate diagnosis to. Dr. Strachan looked at my issue, listened to my experience with the issue and unresponsive treatment (unfortunately, listening skills are sometimes a rarity with NYC doctors), and gave a very fair assessment and contextualization. I'll definitely be recommending her to friends.
It wasn't as thorough as I would have liked.
Always a professional.
Where do I began this is my second visit my first visit was literally 5 minutes she looked at my skin and gave me prescriptions that I should try moving forward I only received 1 of the 3 medications which I explained to her she then explained to me that I should try and contact the pharmacy which I had to call in my medications which I explained to her she then went on by telling me once she writes the prescription it's out of her hands which I understood she didn't seem like she cared what so ever I then asked her moving forward what should I do she then went off to explain I could buy aveeno and eucrine cream which I been doing it doesn't help everytime I spoke she just talked over me she then went on to say she can give me medicine that will require a xo pay and started telling me prices as if I was concerned about pricing it was a very uncomfortable experience she made me seem like it was about money as if I couldn't afford the required medications when in fact I have the top insurance plan and I am also willing to pay out of pocket if needed this was the first time in my 28 years that I felt discrimination not to mention from another African American women to wrap things up I was not helped and wasn't proscribed anything I wouldn't recommend anyone going to her she's not humble nor very helpful at all. The visit was approx less then 10 minutes BTW
Dr. Strachan was very kind and honest in her assessment. I would recommend her to anyone.
Dr. Strachan was great, she gave me a prescription and said based on my symptoms, the medication should work well for me. She gave me an extraction on the spot, which I appreciated. I got a text from my pharmacy less than an hour later telling my my prescription was ready. Very efficient! I was 10 minutes late for my appointment and called to advise the office. The receptionist said that was fine. When I arrived, I waited another full hour to be seen. The waiting room was full, and I sat next to another woman who had arrived before me who voiced her frustration over the delay. It seemed the office staff overbooked Dr. Strachan for each appointment slot. My wait was more than 3 times as long as my actual time with the doctor. I was very late to work.
She was knowledgeable, fast and listened to our concerns
The Dr didn't seem very interested in my condition or what I had to say. She wasn't very friendly either. Won't be going back.
I waited a very long time. She was quick and efficient once I saw her but I didn't like the wait time.
Dr. Strachan and her staff are always so pleasant. I love how I am always in and out. Hardly ever any wait time.
Was very fast and professional, made me feel comfortable and would highly recommend her.
She, like many patients have said, has terrible bed side manner. She's very abrupt and rude. The team appointed at the front desk is also rude. Nicole was the only approachable staff member. I don't recommend going to new clients.
She was great! She was quick but knew what she was talking about. She was very nice and answered all the questions I had. The only thing that went wrong was that my prescriptions needed to be called in a second time to my insurance, but I don't think that was her fault. I highly recommend her. She even gave me a coupon for my prescription. Definitely going back.
I was in the waiting room longer than I spent with the doctor.
Very helpful and explained the science behind certain symptoms I was experiencing.
Very pleasant and knowledgeable. Listened and answered all my questions. Very clean office with an excellent staff.
Dr Strachan is amazing. She saw me right on time, even early! She gave me a chemical peel and perscribed something for my skin that I can't wait to try. She made me feel hope for the first time in a long time. I've already referred a friend!
Dr. Strachan wasn't very friendly. She seemed bothered by my request to see her and not the PA. She was also being a little indifferent when I attempted to explain MY skin/acne problems. She wasn't very receptive to me explaining the history of my acne and what products I've already experienced using.
Me gusta como me trataron desde el moment que entre hasta el momento de salir. Me atendieron en menos de 30 minutos de aver llegado, y me hicieron sentir muy bienvenida. La Doctora me trato muy bien y hasta me ayudo con un tratamiento que mi seguro no cubria. Creo que encontre mi dermatologa de por vida.
Clean office, organized , friendly staff.
Dr. Strachan is an exceptional doctor. She made me feel comfortable during my appointment with her.
I've visited Dr. Strachan multiple times and at every appointment I'm kept waiting in the waiting room for at least 30 minutes. When I do get to see the doctor, the consultations often feel rushed, usuall lasting less than 10 minutes despite the long wait. It feels more like Dr. Strachan (who is understandably busy) is just going through the motions and trying to get to the next patient quickly rather than sincerely hearing out my concerns and potential needs.
Dr. Strachan has had some less than average reviews on other sites (Yelp) but I completely disagree with them. This was my second visit with Dr. Strachan and both visits were exactly how a doctors appointment should go. The office was nice and clean, the receptionist was friendly and polite even to the other women who kept forgetting to fill out parts of the form she was given. I waited under 30 minutes to be seen, and I saw both Dr. Strachan and her assistant Nicole the first time, and just Dr. Strachan and a nurse the second time. First visit was for eczema, I got a cream that worked better than two that other PCP's prescribed, didn't need to go back. Two years later and I went for eczema on my scalp and some other issues. To be specific I made a check list of every concern I had about my skin (five items) and Dr. Strachan addressed all of them, examined me thoroughly and was very professional. The appointment was quick but who wants to spend all day at the doctor's office? That is why the wait is short. My recommendations to new patients: 1) Bring a check list, the nurse I saw initially actually came into the room with a pen and sticky note pad to write down my concerns. Then the doctor came in and repeated them back to me, examined me, and informed me of quick solutions I could get and a procedure that my insurance covered. 2) Expect the visit to be quick, don't let your own anxieties trick you into thinking Dr. Strachan isn't thorough. Maybe people expect time consuming examinations because they think the doctor doesn't know what she's doing. I can assure you, she does her research. 3) Run down your checklist in your head when the doctor is about to leave the room or recite back the solutions to each problem you were concerned about.
After the doctor left the room and instructed me to change back into my clothes, a physicians assistant entered the room without asking, and seeing that I was half naked and despite me telling her that I was still getting changed, she explained that she just needed to set things up for the doctor. Extremely unimpressed and I will not return. The doctor also seemed rushed and insufficiently throrough
Conivent location. Friendly staff and fast wait time.
I would definitely return, the staff was friendly and the doctor was informative.
I felt I wasn't really listen to everytime ill say something about an issue and A conern I was told something even without being tested for a possible diagnosis. I know I have a problem with bacteria in my skin cause it smell awful when I sweat when is really disturing my life.
Very warm and friendly.
It appears that Dr. Strachan is a very qualified and accomplished doctor. She seems to be an expert in her field, and that's why I decided to book an appointment with her. That being said, she's pretty curt and seemed annoyed with every question I asked, and was extremely rushed. Her office is very close to mine, and I do believe that she is a very qualified practitioner, but if it weren't for the convenience, I probably wouldn't go back. I sought out a dermatologist because I have issues with my skin that I care about and want to treat. I should feel comfortable to ask questions to the professional I'm paying, whose job it is to help people with these kinds of issues. She definitely didn't care to help inform me about my concerns or explain the treatment available, different options, or pros and cons associated. But her face did light up when she heard I was interested in having a treatment done that my insurance would cover.
It felt a bit rushed. And I still had questions afterwards which made me feel not well taken care of. If I returned to this practice, I will go with my questions written down as to not forget when rushed through an exam.
Literally the worst experience I've ever had going to see a doctor in my life. The actual examination lasted 15-30sec at most. Every time I tried to speak, raise concerns or mention other related issues or circumstances, she would either speak over me to her resident and not listen, or outright dismiss what I said - for example, multiple times I mentioned that my scalp was itching and that I had felt bumps, to both the nurse and during the examination, but at no point did they actually examine my scalp. Then after the examination, I was feeling anxious and upset about how it went, so I asked the nurse to bring the doctor back. The resident came and asked if I'd like a full body skin check, and I said yes. However when the doctor came back in, she was immediately aggressive and defensive and seemed thoroughly annoyed that she had to see me again,and then proceeded to give me an angry scalp examination. I started to try and explain the issues I've been dealing with and the different doctors I've been seeing, but before I could get into it she cut me off (and stopped her examination), saying I should have told her this already, even though she barely let me speak during her initial examination (which I tried to point out, a statement she also dismissed). At this point I was about to cry, so I just said I wanted to go home and I was never coming back to this office. She seemed totally satisfied with that statement and immediately exited the room. I deal with a lot of serious anxiety/hypochondria related issues, so every trip to a doctor's office for me is filled with dread and tension and fear. Never before have I encountered a doctor so quick to reveal in her "bedside manner" such an open contempt and disregard for her patients. Never, ever coming back here. Ever.
Late to see me and could be heard chit chatting in another room even after I politely told the receptionist I was in a rush that particular day. On previous visits I had to answer the same repeated questions from multiple doctor assistants as if I was part of their training exercises. On my previous visit the doctor spent fewer than 5 minutes with me, seemed impatient about answering my questions, and seemed too eager to write prescriptions without hearing about my prior experience w the condition. I will never visit this office again.
Great Doctor and Office personnel It's a pleasure to go to that office
my visit was very pleasant but the treatment has not been working, my condition has gotten worst.
Great reception and bedside manner. Very short wait compared to other NYC docs. Great knowledge and thorough in a great location!
She is not a particularly empathetic or imaginative physician. I might have been better served by web md.
I won't be returning. Her bedside manner is fairly shocking.
I am always very pleased when I visit Dr. Strachan's office but today I felt a little put off by her bedside manner. I have recently started having breakouts and was given a topical treatment and I could not remember the name. Dr. Strachan seemed really annoyed with me but I have so many things on my mind that remembering the name of the treatment did not stick in my head (she had to check my chart for the name and being that she was busy I think that annoyed her). In any event, she did explain that I was not using it as directed which I was extremely grateful for bc had she not delved further I would not have realized I was not following the instructions properly.
I felt a rushed, and she didn't seem to like to answer questions.
I felt very rushed. She seemed annoyed when I asked her questions. I noticed this with my 1st visit but I decided to give her another try. This time it was worse. I will be finding another dermotologist.
She really didn't take her time with me and know my backround and that's what I'm use to . But I'll see next visit if there no improvement then I owing return
Dr. Strachan was extremely knowledgeable, efficient, and fun to meet. She provided a thorough assessment, and I had an unexpected treatment that worked very well. I will definitely go back.
I was a long-time patient of Dr. Strachan. I valued her expertise. However, her her focus is on revenue and not real comprehensive skin health for her patients. Often my symptoms and concerns were undermined and I was often frowned upon if the span of time between appointments was too long. More importantly, if she and her team were more focused on overall health and the intersect of dermatology in well-being, they could've played a role in helping me identify/point to other areas of concern like thyroid issues and auto immune disorders (both of which have typical skin symptoms that I too often visited Dr. Strachan for) - but instead they fell short in providing me w/ real medical support. Dermatology is tied to health and well-being in many ways; it's not just a superficial means to look good and young. Unfortunate, because she has amazing credentials, but is not putting them to the best use.
Very smart and efficient. Great staff as well.
Extremely professional and cordial.
It was fine, nothing stood out. There was a woman ahead of me that was complaining of waiting for over an hour. I waited about 30 minutes after my scheduled appointment, myself. The actual doctor's visit was okay. I asked a couple of questions she answered in a terse but pleasant enough manner. I felt a bit like a number, and surely I am. However, you'd think a doctor that knows someone as an auto-immune disease would do a bit more to create a rapport...because I'll need someone's services again in the near future! Missed opportunity.
Positive experience. Quick and thorough. Office nice enough, but not as clean as it could be. Staff courteous and helpful. Would recommend.
I filled in additional paperwork once I arrived, but once I was done with that I sat for less than 5 minutes before being called into the back. An assistant came in with me and asked me basic info about why I was there. The assistant left and Dr. Strachan came in about five minutes later, after she was briefed by the assistant. I wasn't too fond of that - I would've preferred to speak with her directly about my issues, or at least have her in the room with the assistant while I'm discussing my issues. I don't really need a spokesperson, which is what the assistant is (in my opinion). I felt as though Dr. Strachan was in a rush. She was literally in there for less than 5 minutes. I went to Aglow in particular because I want to support more African-American doctors, and feel they would be able to relate to me better as an African-American woman, but she's the second African-American derm I've been to in less than 3 months who seems pretty anxious to get out as soon as they step in. She spoke soooo quickly that I didn't really grasp anything that she said. I didn't get to ask all my questions, as I feel I was being rushed a bit and holding her up from eating her lunch or something. It was a bit uncomfortable. She was ready and willing to have me try a chemical peel though. It made me wonder if her office had a quota to reach for the month or something. I just want someone who would genuinely stay and answer my questions. I noticed the appointments were set in 20-minute increments on ZOCDOC, so I feel I should've gotten at least 15 minutes with her. They gave a nice little welcome sample bag with Eucerin & Aquaphor products, but aside from that I highly doubt I'll be back. The doctor didn't meet my expectations.
Came in, prescribed meds within a few min of looking at my arm and sent me away with barely any reason or explanation of what she thought. I also felt like she didn't listen to what i thought happened to my arm. It was frustrating.
This was such a great experience--Dr. Strachan was efficient and professional in addressing my concerns but also warm and unrushed when interacting with me as a person. Her medical assistant, Samantha, was also a top performer in interacting with patients and addressing medical concerns. Will definitely go back!
After seeing several dermatologists,I am so pleased to have visited Dr.Strachan.She and her staff were kind and very professional.She is so informative and accurate on skin issues.She was able to improve my skin appearance in only two days.I highly recommend her as I am excited to have finally found a dermatologist who understands my skin.
She was very nice and helpful. She assisted me with all my questions and concerns.
Very professional, clean place and great staff. Highly recommended.
Was good i am satisfied
Do not see this doctor. She spent 2-3 minutes max in the room and didnt explain anything. I should have listened to the previous reviews but went anyway and now I will be booking another appointment with another derm.
A professional in her craft She is an inspiration to all.
I went in for a general screening , and I'm pretty satisfied. The ladies at the front desk were really nice and helpful answering all my questions. The visit per se was quite short; which is not necessarily a bad thing since Doc Strachan looked like she knew what she was doing, so I didn't feel a lack of proper care. I will definitely come back for my yearly screening.
My visit was very professional, and informative. Nicole was also a pleasure! Would recommend this team to all.
Had a great visit! Tend to get light headed when I have shots, and they gave me water and a cookie. No rush to leave. Would highly recommend!
I found her and her staff personable and thought they were effective communicators.
Love it' very straight forward and very professional
Front desk woman is Sooo nice (older woman with a huge smile). My first visit I saw Nicole, a nurse that explained my options and treated me gently. On my second visit I let the nurse that bought me into the room know that my treatment seemed fine but I had a question. I stuck my head out of the room I had been waiting in for 30 minutes past my time and overheard Nicole tell Dr. Strachan that she needed to see me instead and asked Dr. Starchan asked if I'm really that bad. I guess I was a difficult patient because I had questions about my treatment. On her way in. Dr. Strachan answered my question like she was a bit annoyed and then proceeded to treat me (steroid shots) without mercy. I will never return there.
I felt very comfortable with this dermatologist. Something I never felt with my last one. She seems very knowledgable, and honest!
She was very cold. No personality. She was rough with my skin, she irritated my skin more than what it was and sent me out the office. Very unpleasant visit.
Bad followup with prescriptions- had to call numerous times & ended up canceling and booking with another doctor at different practice. I would not recommend this office to anyone.
Dr Shrachan was very nice and caring. She constantly asks if your ok while a procedure. Her assistant was very kind and thoughtful as well. Definitely will be recommending this Doctor to friends and family.
I would not recommend - the whole appointment was less than 3 minutes and did not feel thorough.
Very professional. I appreciate the contemporary practice and atmosphere that you are getting comprehensive support.
I had to tell 2 office professionals the same information as they visited me in sequence before the doctor came in. The doctor spent fewer than 3 minutes with me and asked the same questions. Quick to write a prescription and no preventive advice for my condition was offered. Upon leaving I realized I should ask about preventive care and attempted to do so when I saw the doctor and her assistant in their office. But I was rudely manhandled by another office worker and told to go to the waiting room where someone would get back to me.
Dr, Dina Strachan and her staff are fabulous and professional. The office is very immaculate.
It seemed almost too quick! I would want to go back for another visit before giving 5 stars to make sure she was thorough enough
The dr was capable, but was in and out. She dismissed my concerns very quickly and sent me on my way. There seemed to be no time to offer help for problems or for me to ask questions.
I barely had to wait for the appoinment. I got in and out quickly. The doctor was very kind in answering any questions I had.
I noticed a friends acne problem had went from severe to gone. She recommend Dr. Strachan. I've been there ever since.
Very thorough exam; she listened to my concerns and provided complete details regarding trestment. Very professional.
She's a smart doctor and has a fantastic staff working for her, but her bedside manner is off-putting. She doesn't ask many questions or seem to care about patient concerns. While she isn't peddlng products like other dermatologists, she has a demeanor that is a bit condescending, presumptious, and dismissive.
The doctor looked like she was in a rush. i was asking her questions and she seemed like she did not want to answer them. The she prescribed and ointment that needed to be ordered through a special online pharmacy. will mot be going back there again.
Bedside manner was brutal and wasn't helpful in her recommendations
Very rushed and defensive and dismissive when I asked any questions. A very uncomfortable experience.
I have been a patient of Dr. strachan since moving to this area from the South. She, and her staff, has ALWAYS been very gracious and accommodating. Dr. Strachan is very knowledgable and upfront with any and all concerns and takes the time to explain why a specific treatment is suggested and administered. I recommend her to all of my friends.
Not great, but not bad either.
She's arrogant and cold.
She was very unprofessional. She started yelling at me because I did not understand her from the first time. Then she was very negative. After I left her office I had negative energy. To sum up she was HORRIBLE HORRIBLE. I WILL NOT RETURN BACK TO BE YELLED ON and spoken to like trash.
Dr. Strachan is amazing. I went in this AM to inquire about papulosa nigrum (facial moles) and left with 10 moles gone. The procedure was super easy and has really refreshed my face. I was in and out of the office in less than an hour. Dr. Strachan explained the procedure step by step and made me feel at ease. She knows her stuff. Her assistant (apologies I forgot her name) was excellent. The front desk staff were really friendly as well. Really looking forward to improving my skin with Aglow Dermatology.
She has excellent bed side manners and her assistant Nicole is super sweet! I'm definitely going back
This is a warning regarding the cost of this doctor, not at all about her service. I went in for a routine skin exam which her p.a. completed and had a mole removed. For this I was charged much more than I was ever charged for this routine procedure. I'm sure this doctor is a fine doctor and I have no complaints about the service itself, but if you're like me and really can't afford expensive skin exams (And don't like having to fight bills later on), I recommend doing your research - doctors in less expensive locations for example are not likely to charge as much, from my experience. You can also inquire beforehand what the doctor normally charges for the service your getting (I wish I had). Otherwise, the receptionists here, the p.a., and the doctor herself were pleasant and they did try to work with me to reduce the bill, but again for something as routine as a skin exam, I would rather not waste time negotiating a bill and will go elsewhere for my next exam.
I went in for an annual screening. I felt my appointment was extremely rushed. It was clear that Dr. Strachan was VISIBLY pressed for time and cut our appointment short. She did not engage in conversation (or eye contact) or give me any helpful feedback when I asked her about the retinol product I was considering. Overall I found her quite rude and dismissive. Not a great way to treat a new patient!
It was good she explained the procedure that she was going to do. I have to wait for next week for the results.
This office struggles to get prescriptions to patients in a timely manner. Every time I have gone, I have had to wait at least half an hour or more for a prescription to be written.
Extremely long wait - nearly two hours. Second time I have visited and experienced long delays because they over-book
The appointment was very quick but not as thorough as I would have liked.
Gets right to the root of the problem.
The team and staff were really great and knew exactly what they were doing. They got me in and out in a timely manner.
I have been coming here to see Dr. Strachan but my last few visits have been with her assistant, whom I think is great but not as effective for me as Dr. Strachan. There are just certain things you shouldn't do to skin of color because we scar easily and I have many marks from procedure after procedure from her assistant.
Defensive, brief, uninterested and overall cookie cutter doctor who was primarily pushing products she works with. This was a waste of time and money.
great! the staff is nice , the office is clean and the docotr is receptive of questions and comments. shes also helpful with budget limitations
very dismissive and short--told me to come back the next time for a routine skin check (which in reality takes about 5 minutes) i'm not one to leave bad reviews, so when I do, it's valid! not personable and I would advise going somewhere else.
Dr Strachan did noy have much bedside manner. Her staff was teriffic. But she was a little quick with you like you were supposed to know the answer already.
Dr Strachan was very cold. My visit with her was not pleasant and I did not feel like she cared. I felt rushed. I don't even think I was in the room with her for 5 minutes even though I waited for her to come in the room for 10 minutes. This was the worst doctor visit I have ever had in my life.
Dr. Strachan was very patient and answered all of my questions. She made it easy for me receive my medication and provided me with step by step directions on how to care for my skin.
I have been going to this dermatologist for about 4 years now and they are amazing... The last 2 times I have went though, I have not seen the doctor, only her assistants, and both times there were only a couple other patients. I travel from central NJ all the way to Manhattan for this visit because the doctor came very highly recommended, but if I am only seeing the assistants, it kinda defeats the purpose of continuing seeing this doctors office...
I felt a bit rushed and I wasnt really put to ease with my concerns.
This was my first time to Dr. Strachan's office and it was a great first impression. I had to wait about 10 minutes after my scheduled appointment time, but I figured it was because I was new and had just filled out all of the paperwork. Once I was taken back, Dr. Strachan came in almost right away. I felt very comfortable talking about my skin issues and she was very knowledgeable. I will definitely be making more appointments to see her in the future!
She was very nice and her staff was very friendly. However, during my actual appointment I felt like my questions were rebuffed. I asked if the issue I was having could be managed by diet or if there were other preventative things that could be done and she sort of just said "Maybe? I don't really know.". As with most dermatologists I've seen, I feel like I was prescribed a bunch of things to treat symptoms and not actually treat/prevent/resolve the underlying cause even though I inquired about it.
I visited with Nicole Tardio. She is very informed and thorough and I appreciate her welcoming personality.
The doctor saw me briefly and prescribed an appropriate medication. She seemed rather rushed but was pleasant.
I did not get the sense that she was listening to me or had a general concern for what I thoguth was important. The visit took five minutes and she did not do a full skin evaluation. Poor job
She was very sarcastic, lacked emotion or empathy. Has no personality. She should work in a morgue.
Dr. Strachan was a bit sarcastic. I did not feel comfortable with her at all. She was not welcoming and she lacked empathy. I will not see her again.
Great care. Helped with everything I needed.
I waited 20 minutes for a 2 minute appointment. I was rushed by the staff and doctor.
Rushed and confusing.
Nice staff. It was worth the long travel commute it's very hard to find a dermatology of color.
Dr. Strachan is a great Dr. I felt a little rushed, but other than that I felt like it was a great appointment. She was very capable and efficient.
The actual visit was pretty short but she was pleasant and informed.
She was knowledgeable and professional and nice.
A waste of time & tears...just awful. I felt worst after my appointment with Dr. Strachan then before. She did an across the room visual of my condition refused to hear of my concerns & immediately left the room... I could not believe the treatment I received. She values her time & not that her patients or their medical needs. I will never return.
Everyone at the practice are very friendly. Dr Strachan is very professional and knowledgeable.
Very friendly office and wonderful doctor.
Dr. Strachan was so nice, efficient and brilliant. I'd highly recommend.
Barely spoke to Dr. Strachan, her MA and staff spoke with me. I requested a medication that had previously done wonders to my face and she refused. Dr. Strachan was also very physically rough with her examination.
I was a little late so I expected to wait however, the wait was not long at all after I registered. However, I did wait a tad bit for the Dr to see me once I was in the room. She entered with another woman who I assumed was a resident but found out later she was a P.A. Both were very pleasant however, a little swift. I did know my issues so I really did not need much education. The injections I received by the P.A. were not that painful as compared to other dermatologist. She was very knowledgable concerning my insurance coverages and were to get the prescription filled with no hassle. I will be return for a chemical peel soon. I was primarily seen by the P.A. and would have liked more time with the doctor but the P.A. was educated enough because I again, I am not a newbie to this. The front desk receptionist was nice and attentive. One major plus was that I was able to get an appointment with one day notice due on ZocDoc.
Poor treatment of issue since doctor glossed over best practice to rush from patient to patient.
She's obviously well accomplished, but I interacted with her for about 3 or 4 minutes before she walked out on me.
The lady who took me in was curteous, kind and professional. The doctor was a little cold and unfriendly and not very patient with me. She didn't seem to want to take the time to really answer any questions. She did seem to be knowledgable though.
She was abrupt. Perhaps she spends more time with patients who come in for more expensive procedures. Her nurse was kind and patient, but Dr. Strachan was inpatient like she had a stop watch. I have a follow-up. She gets one more chance.
I found the doctor to be very attentive and informative. She addressed all of my concerns.
It was great! Very calming and quick.
Very thorough! Great experience!
Dr. Strachan prescribed me within a few minutes of seeing me. She asked few questions and barely examined my skin. The current condition of my skin is not normal for me so I had quite a few questions upon seeing her. I was a bit unsatisfied with the rushed, almost annoyed responses she gave to my questions. She seemed to have little interest in helping me get to the root of the issue. Her staff on the other hand was very pleasant and accommodating.
Dr. Strachan was extremely helpful, professional, comforting and I wouldn't go to any other dermatologist!
Waited 35 minutes. Generally not worth it
She is to the point. You may only address three issues at a time which feels very institutionalized though she is quick.
My visit with Dr. Strachan was both unsettling and unproductive. I went in because I was concerned about my hair loss. I went to her specifically because I'd gone to other doctors in the past and assumed that going to a female doctor of color would provide more specific and attentive care than what I got from my other male doctors. I was wrong. Admittedly, I had braids in my hair, but I offered to remove them so she could examine my it. She declined. Not only was she solely interested in her own opinions ( (even to the exclusion of other doctors) but she seemed so eager to get in and out that it occurred to me that perhaps if I got a more lucrative procedure I'd have been able to pull more of her attention. She cared nothing about anything I had to say and I felt that she was more interested in shutting me down than helping me solve my issue.
thought she saw me too fast felt was trying to brush me off exam was too quick she just looked at the area that needed treated and then hand me over my rx which one I could not afford
So far so good.
When the doc came in to see me she looked at my face and responded right away this is what you have....I asked how could you tell and she responded shes been doing this for years. She started writing prescriptions which I wasnt too comfortable with since it took her less than 2 min to determine the issue
All staff members were very polite and welcoming. It is very rare to find such qualities these days, and so I would definitely recommend them.
This will be the last time I go to Dr. Strachan. Today I had to wait 30+ minutes without seeing a doctor and eventually had to leave without being seen/treated. On my way out I asked for a refund. After leaving I checked my receipt and noticed that they had given me another patients! As if that wasn't bad enough it took me calling 5 times to get to a receptionist (the line kept beeping) and when she answered she said she was aware of mix up. However they had never called me to inform me of this! The crazy thing is I don't ever remember them apologizing for any part of this disastrous appointment. As this was the third time something like this has occurred I think it's time to find a new doc. Unprofessional!
I came in because I had some painful bumps on my skin and I wanted a secondary opinion. While Dr. Strachan prescribed me some meds that were very helpful and made everything clear up, I did not enjoy the way that she handled my appointment. She and her assistant were with me for a short time and it seemed very abrupt. She also asked for her assistant's opinion, which made me feel as if this were a training session for the assistant, which was a little weird. I had explained my worries to her clearly, but she was a bit dismissive of them which made me feel even worse about my condition. As a patient I believe that it's the doctor's duty to calm the patient's worries and fears for the worst, but Dr. Strachan just made them bigger, which made the whole process uncomfortable and pretty depressing. I left the office feeling very upset.
Would recommend, booked day of and saw me right away!
It is evident that this office is very busy. I felt Dr. Strachan was a bit rushed and juggling a lot of info. Nevertheless, I am following her recommendations on skin products and in less than 24hrs since my appointment, the inflamation/redness in my 'cardboard' colored skin (which shows every mark) has visibly reduced to almost non-existent! I am super happy and look forward to my follow-up appointment in a month! Even recommended my BF to go see her for his occasional flare-ups.
The staff was very friendly and personable. The wait time was quick. Dr. Strachan knew exactly how to help me in minutes and was able to prescribe medications and ointments that have been helpful. Will definitely see her again and recommend to others.
I was very impressed by how efficient the office handled my checkup - I figured I'd have to schedule a follow-up appointment for a quick procedure, but the team was able to take care of it during the first visit!
Dr. Strachan was impatient, impersonal, and I felt unwanted and not taken care of. Not recommended.
very thorough consultation and her student was wonderful
I Think Dina Strachan is a great Dermatologist. She knew right away that I had developed Eczema. Thank you Dina
Great experience. Was stuck waiiting in room for a little while but otherwise no complaints
This was absolutely one of the worst appointment experiences of my life. Their office is about 4 blocks from my office, so I assumed it could be a quick, midday appointment. I ended up waiting for over an hour just to be called, and when I finally saw the doctor (clearly a bit frustrated), she was unapologetic and rude at my mentioning I was in a slight hurry to get back to work. The service also left much to be desired. I definitely will not be returning, and would never recommend this doctor or office to anyone.
Very short, didn't really get an explanation of my concerns.
I thought she was informative and handled working with a teenager very well. She offered choices and she was approachable.
Love the fast service and how quick she diagnosed my issues. I have really bad eczema and the medication she prescribed worked wonders. Definitely will go there again.
The doctor is a little cold, but she's professional. The one thing I don't like is that they seem to either double book or are severely understaffed because I have had to reschedule appointments on more than one occasion bc they were so behind schedule. Very unprofessional.
I thought that she was very short with me. It seemed like she was in a rush. Because of that I wouldn't go back. I need someone who is willing to spend more time with me to address my concerns.
My visit was quick, informative and professional. I felt Dr. Strachan listened to my questions and gave thorough answers. Her physician's assistant put me at ease for a simple, in-office procedure. Great team, I would definitely recommend as well as go back for future skincare needs.
Dr. Strachan did not have a very good bedside manner. The first time I went to see her, she spent a total of 5 minutes. She diagnosed my symptoms when I went to ask her a question as she was walking out of the room, she kept walking like she did not hear me. She was very dismissive. She asked me what medication I was taking, I told her she tried to correct me so I had to actually show her the bottle, then she pronounces the medication with a longer "a" sound while trying to make it seem like I was pronouncing it incorrectly. The funny thing is I have said it the same way to other doctors and they knew exactly what I was talking about. ugh. All the other reviews were correct but I went ahead anyway. I will not be going back to her.
Dr. Strachan is professional and obviously accomplished within her field. I have gone in for annual skin screening and acne treatment consultations. My one complaint would be that the wait can be long - both to be taken back to one of the patient rooms, as well as to wait for the doctor's arrival. In each case I've waited between 30 and 45 minutes for what has been essentially less than 5 minutes' time face-to-face with the doctor, and those 5 minutes have felt rushed. I'm sure that she has to prioritize more serious cases, so for a simple skin check it might be best to go somewhere with less of a wait.
Het assistant dealt with me most and made the diagnosis. Dr. Stachan did not ask to see the photo of my hives, no personally examined my skin condition. She stayed in the office less than 10 minutes
She is very dismissive, she doesn't really let you speak. She came In and said I will write you this prescription. I was trying to explain the issue and she rudely looked at me and said I'm writing your prescription to treat it (aka she wanted to say shut up I'm giving you a prescription already) I also believe she get kick backs from certain drugs so be careful what she prescribes.
The office is clean, staff is friendly, appointment was quick, almost too quick. I've only been to one dermatologist before and that office wasn't great. The only suggestions I would make is to listen a bit more, I was concerned about a skin allergy which was not addressed and almost left the office with a prescription without really remembering what the diagnosis was. Still would recommend just take a little more time if possible, I saw no one else waiting behind me.
Well educated, well prepared dermatologist
Good quick and straight to the point.
The young receptionist was awful and upset that I didn't fill out my paperwork online. I literally heard her ask her colleague "why don't they just do it online". It just started things off on a bad note.
Assistant was rude and blunt. Doctor was straighforward and quick, but didnt feel like she cared. My questions and concerns were not really considered.
Rushed through my numerous appointments when I had questions and concerns. The physicians assistant had better bed side manner. She (the physicians assistant) made me feel comfortable while answering all my questions and suggesting other remedies to me. When seeing Dr. Strachan, I felt like I was being dismissed. After 3 visits to see if anything changed, I've decided I will not be returning to this practice.
I read several reviews prior to being seen and I was worried. However, she was very professional and tended to my needs. Maybe people felt rushed because she does see several patients at once. But thats definitely a preference/personality issue. I was ok with her coming in/out several times. Gave me time to catch up on some e-mails! Overall this was a great visit and I'll be returning. Primarily because I have a follow-up visit but also because she was great.
Very thorough and informative.
I thought it was good. Got the biopsy right away didn't have to go back.
I REALLY wish I had ready reviews before seeing her - that was my mistake. Being of color, it was important for me to see a doctor of color, hoping for an advanced understanding of the pigment differences in skin. I agree with all of her criticisms. While the staff was very nice and full of smiles and she is clearly very smart and well received by the field, I was rushed. I came in for an annual screening which I don't feel I received to any satisfactory degree. I was even told I needed a second visit just to have my moles examined. I recently went on vacation in Mexico, spent a lot of time in the sun - I spend a lot if time in sunny weather in general and haven't seen a dermatologist in 2 years. I need my skin examined. This makes no sense to me and frankly makes me nervous. I do not understand how a doctor can limit the services she will provide, when they don't interfere with one another. The entire visit took 30 minutes. What's another 10 to ensure me that my moles and skin are generally okay. I would have to pay for a second appointment and she knows this. She acted as if I was wasting her time. She is money hungry and it shows. I was the only one in the waiting room when I walked in and While leaving I noticed empty examination rooms she wasn't rushed at all, just in a rush. After considering my family's history in the fields of medicine and law and examining how much the visit will cost, I may consider legal recourse for being charged for services I definitely didn't receive. She even collects credit card information up front and won't see you without it. I worked in collections for 4 months and understand that some people don't pay for services simply because try don't want to, but in this case, I suspect because many of her patients are reluctant to pay for an incomplete appointment. If you are looking to pop in for a quick prescription, or are a high paying cosmetic client worthy of her time - this is the doctor for you, if not find a doctor that acts like she cares.
Very knowledgeable. Very friendly but there was a little bit of personalization that was missing. I also had a biopsy run but I never heard back with the results. Very strange.
Very nice doctors have been there 2x and always very courteous.
Dr. Strachan was great! I was seen on time, the office staff were very kind and she was able to diagnose me immediately. I will be returning with my daughter who also has a skin condition. So grateful to have found Dr. Strachan!
For my first visit I felt a little rush with the doctor but overall she was good.
The wait time was very long and I didn't feel like she did a thorough exam. She seemed to give me a once over when checking my skin and that was it. I've seen other doctors who did a much more thorough job. I think I will now go see another doctor cause I dont' trust her exam.
Office staff was very polite, efficient and welcoming. Her assistant was equally pleasant and knowledgeable. Dr. Strachan answered all of my questions and addressed my concerns. I dreaded being told not to wear some of my favorite makeup lines ..as a makeup artist but if my skin is perfect who needs it!
Great, clean, quick, and straight forward. Will be returning.
Very condescending. I asked her to look at something and she acted like I was dumb for even asking.
Dr. Strachan and her assistants are extremely professional and addressed my needs immediately. I would definitely recommend she and her staff to anyone.
I think she was knowledgeable and straight to the point. She was very pleasant and didn't need to spend much time with me. I was so pleased that I scheduled appts immediately after for my two young daughters!
The overall process & vist was good. The front office was somewhat unpleasant. Dina was rushed, not rude, but she was too the point leaving me very little room to elborate or ask further questions. In the end I told her go ahead I know she's in a rush she said she's not rushing me, but we are done. If we weren't done she would stay, but we are done then she walked out without saying goodbye. I have appt in two weeks for a follow up, I'm not going. Her treatment as well as rushing me was not something I would experience again.
Not that thorough for an annual skin screening compared to other doctors I have seen.
Dr. Dina Strachan was professional and patient when probing for answers to her questions regarding the issue at hand. I would recommend her without reservation.
Dr. Strachan is condescending and rude. She runs her office like a factory--you are simply another payment and she can't be bothered to answer your questions. This won't change--she's clearly discovered that she's more profitable churning out appointments despite all the negative feedback on Yelp.
Amazing! I have sent her at least 10 people!
Fabulous practice - always quick, pleasant and professional!
Amazing doctor; first one to correct an ongoing medical issue of mine.
Seemed very knowledgeable. Only complaint is that the overall body examination seemed very cursory- the ones I've gotten from other dermatologists have been much more thorough.
Fast. & robotic I don't believe she even read my new patient information,
Great visit. Very knowledgeable and to the point but didn't feel rushed.
At first, I was embarrassed to see the doctor based on my condition and the doctor and assistants made me feel comfortable. They explained what the problem could be and gave me the necessary prescriptions needed for my care.
She was so nice and really quick with what I needed done. She was very caring when I got lightheaded afterwords and gave me water and a granola bar. Very genuine. I appreciated that they didn't rush me out to "flip" the room. I will be recommending her to friends.
This was the first time I saw Dr. Strachan & it was to have cystic acne injection. She was very professional & personable. She took the time to answer all of my questions.
Dr Strachan and her assistant were very nice but the appointment was so rushed. I told the nurse my issue, she gave me a gown to put on, and shortly after the Dr and her assistant came in. They already had a prescription written (before even talking to me or checking me out). They were nice but you could tell they were just powering through appointments. I barely saw them for 2 minutes before they shoved the prescription in my hand and sent me on my way. I barely had a chance to ask questions or give them any history. I've never experienced anything like that before. Never again.
Dr. Strachan is very knowledgeable and is very good at what she does. Although she is nice, she can come off a bit aggressive and impatient. I felt as though I needed to have questions with a pen and paper ready to get the information she hurriedly disseminated. Ideally, I would go back to her, and I would recommend her to others, but if you don't like to feel rushed, then you might be slightly annoyed.
She was thorough and very helpful. I will absolutely keep seeing her.
Dr. Strachan is very through, however her bedside manner can be improved.
Dr. Strachan is smart, professional, pleasant, thorough, and attentive. Great doctors take time to talk to their patients and listen to get to know them. This is Dr. Strachan. We highly recommend her. The visit was efficient and the treatment plan, very helpful.
Very professional and willing to help with every issue I had, highly recommend her practice!
Good visit and proper medicine provided for what I came in for so I am happy. However, the office keeps your credit card information on file for billing so be prepared to provide that information - whether you want to pay by CC or not. None of my other doctors do this so I don't feel comfortable with this process. The visit was a bit rushed and the doctor tried to up-sell another visit for something else that I wasn't interested in - as soon as I said I wasn't interested she let it go, but I was a bit taken aback since it's not what I came in for. I recommend this doctor but patients need to be aware of these 2 things if it's their first time visit.
The wait time was horrible. After waiting 45 minutes in the office, we were taken to the back, where we just had to wait again for half an hour. The consult was fine.
great visit and professional staff!
Precise and accurate
Found her to be an excellent doctor for my case.
Everyone was very pleasant and welcoming.
Great doctor; fixed an issue that I've had for years with multiple failures from other doctors. Highly recommend her!
Dina took care of me when I was in horrible pain and got straight to the point! She was very warm and the nurses and the receptionist were very attentive to all my needs. I felt safe and comfortable. I will definitely be returning here!
Dr. Strachan was so professional, sweet and kindly addressed all of my issues and concerns. I definitely recommend her and will only go to her for my dermatological concerns.
I had the worst visit from this dermatologist. She rushed me, did not listen to my concerns, questioned me like how do I know if a product isn't working. She made me feel horrible. I went in with a concern and left the same way clueless. Front staff is okay.. But not her. I will never go back here ever again. I would not recommend her to anyone. I have never felt so rushed before. Horrible that is all.
Dina was very friendly and professional, all around a very pleasant experience!
I waited an hour to see this doctor after having an appointment. She saw me for less then 5 mins. The whole visit felt really rushed and I was still left with a lot of questions.
It's was all good lol Ty
I found her to be a little rushed. Not too friendly. She seems to have a problem if you dare to ask any questions about her suggested treatment.
I got the sense she was very rushed from appointment to appointment and could be more attentive to answering specific consultation questions. That being said, she's great and effective in what she does.
She made me feel very comfortable regarding the procedure she was doing.
I was not give enough time to explain my condition and they did not take time to find out about coverage of my insurance. I later called my insurance and was told that they would cover my procedure. I was disappointed that they wanted me to pay out of pocket when this is a medical and not cosmetic case.
Only saw Dr. Dina Strachan for a minute which was fine but I was very well attended by her PA Dr. Nicole Tardio who is very knowledgeable, friendly and patient. I'll definitely go back there.
Very thorough, detailed and patient. He repaired my husband's Achilles and the work was amazing based on the damage which my husband had and the scar after healing was unexpectedly smooth and not as visible as we thought. He also has a great sense of humor.
This time my wait wasn't as long...this was alos the first time that I really felt like the doctor listened to me. Not that she hasn't before but normally she is a bit quick and seems rushed. I have been having breakouts and her recommendations really helped.
Very knowledgeable and courteous. Office was very clean, calming and efficient. Could take more time explaining information such as diagnosis to allow for better patient understanding.
I felt very comfortable. I was really at ease. I understood what was said to me.
It was quick and to the point, which is fine, but I am a little concerned if I had a more serious issue would I receive more time and a deeper explanation. Overall my experience was positive.
A very professional and clean atmosphere.
The wait was very long, almost an hour, her time in the examining room was very short, just minutes. She was very fast and didn't provide a lot of information. I want to clarify that it is not her bedside manner, she is a nice women. It is how she runs her office that didn't work for me. She runs it like a business so she can see lots of folks. She goes back and forth between rooms with her PA, who is also nice and they consult together, with each other, in front of the patient. But what it leaves out is talking with the patient.
Doctor is very knowledgeable. I felt she could have been a bit more thorough in her examination and will ask more detailed questions in future appointments. Recommend Dr. Strachan to those searching for a Dermatologist!
I just had a general checkup and very minor problem. Dr Strachan was kind, thorough, chipper, and wise. Her staff was also more than courteous. I did, however, have to wait about 20 minutes to be seen by an assistant, then another 10 to be seen by Dr Strachan herself. All in all, I'd recommend her to friends.
I think she is very smart and very attentive, but seemed incredibly rushed when we met. I was scheduled for a 30 min appt block, but we spoke for about 6 minutes.
I loved it. I arrived at the office shortly before my appointment, completed necessary forms, and was seen right away. Dr. Strachan came in with an assistant, spoke with me briefly about my condition and left her assistant with me to finish up. I was not looking for warm and fuzzy, I just want results. Dr. Strachan's assistant was attentive and answered any questions I had. I was grateful that I was in and out of the office in about 15 to 20 minutes. I will definitely go back for a follow up visit.
She had the WORST! bedside manner. totally dismissed my original concerns for coming to see her and tried to pass of a chemical peel to treat acne, when acne was not the reason for me wanting to see a dermatologist.
I felt not enough attention was given to my concerns about my condition
I don't think Dr. Strachan is very thorough and I found her to be cold (personality-wise). I went in for a skin screening and felt that she was scolding me more than trying to help me.
She's amazing. Very professional.
Love her expertise. Was not too happy that I have to find a lab for blood work. But otherwise it was a good visit. Happy I found her.
made my appt 2 hours prior, didnt wait, friendly staff, and got a gift bag :)
I saw Dr. Strachan's PA and met her the last 8 minutes of my examination. To be honest I was hesitant about visiting her, as I was told that she knows her stuff but has poor beside manners. So I went in with the lowest expectations and also because I needed to see a good derm ASAP. The PA was friendly, she gave me a through examination and a full body scan. When I finally met Dr. Strachan she gave me a quick look over and made recommendations based on her PA's review. Don't go to Dr. Strachan expecting the warm and fuzzy. She has direct, curt and has a straight to the point bedside manner, which may come off as harsh for most people. I cannot really speak to her knowledge base directly, however, I assume she know her stuff because she trains/supervises her PA who is quite knowledgeable.
Everything was great except I never actually saw the dermatologist... Only her PA. It was a busy day but I also felt kinda rushed. Nice office though.
Very quick appt - less than 10 minutes from walking in the room to walking out - but doc seemed knowledgeable. About 90% of my care / exam was given by a PA, who was very nice and seemed knowledgeable, as well. Hard to give a full report on the doc since I only spoke with her for about a minute.
She was pretty dismissive and kind of cold. She did seem thorough, but in a very rushed and disinterested way. I was in for an annual skin screening and it was done in less than 10 minutes. Meh.
She had a great bedside manner and she was quick !!!
I'm just gonna say it, I think it's weird that you have to give them your CC info to have on file. Other than that, no complaints. The meeting was brief as others have mentioned, but I went in knowing what I wanted and didn't need much explanation. We agreed on a treatment and she gave me what I needed. She and her staff were very nice. I'll probably keep her as my derm, and I might recommend her to a friend, depending on their needs.
It was ok
The doctor was friendly and engaged! I went in nervous and left feeling very assured.
I thought the doctor was a little short with me. I had a few questions but I felt like she was itching to run out the door.
I love her. I love her. I love her so much. I had quite a few unexplained skin issues and I'd spent thousands of dollars on dermatologists. A few visits with Dr. Strachan and my skin looks amazing. I love her. She's SO nice and she's understanding and she just...knows. She's like a skin Oracle.
My last dermatologist was....not very good. Dr. Strachan fixed everything he did wrong in a matter of minutes. She's fast, helpful and straight to the point. I love her.
Not personable AT ALL. She looks at you from a distance as if you have a disease and did not even sit down to talk to me, she just stood there. She was very short with responses and didn't give much feedback with the concerns I had. I can't believe how expensive the visit was and she didn't spend 5 mins with me, didn't diagnose or analyze my situation, but yet prescribed me a topical cream to help with the spots on my back and it did not show any results. I wasted my money at this Doctor's office. For all the praises that she has under her name, you would think she would be so eager to help you achieve your desired results. NOT! VERY disappointed.
Really excellent practice. Everyone from the front desk to the medical practitioner was so friendly and knowledgeable. A really refreshing experience. Very trustworthy and I felt that everyone was thorough in understanding my concerns and providing solutions. I look forward to continuing to work with this group.
Everyone was delightful, professional and warm, I will definitely keep her as my primary dermatologist.
Fast, efficient, professional, answered all my questions thoroughly.
Dr. Strachan's evaluation was brief and thorough.
Very knowledgable and great bedside manner!
It was my first visit at this dermatologist,she was friendly however it was not worth the money or the wait for someone just to prescribe me meds and then tell me they'll see me in two weeks. Just won't go to a dermatologist period!
Horrible, she did not tell me anything I didnt know in the 2 mins she looked at me from across the room. I will not be returning!
I found the staff and the doctor to be very attentive, warm and friendly.
Very nice, she was very personable and professional.
She was pretty thorough and kind...i wish i could go back
It was good
She was very cordial and competent but I felt rushed. But did remove a mole that was bothering me that 2 previous dermatologists said would leave a scar!
Could have spent more time with me but i really liked her quick style, it made things much simpler during a work day!
Dr. Strachan appears to be too busy; she spent less than 10 minutes with me, first giving one diagnosis, next time another. There was little time to discuss why and how.
Thought she was brusque, did not spend much time listening to my concerns or examining me.
Very easy to schedule and was seen right away.
Dr. Strachan was in and out of the room to see me very quickly. She was nice and professional, but she rushed through my questions and was not as invested as I wanted in making sure I had all the information I needed/wanted.
She is an effective doctor with poor bedside manner.
It was a good visit
She was quick, in and out. But it was Friday so I can't blame her. Looking forward to a follow up and hopefully more details as to how she can make me beautiful. lol
Very professional, diagnosis and treatment has helped me very quickly. My rash around my eyes is almost gone after two misdiagnosis by other doctors.
she was Rude. she didn't let me ask any questions at all. she barely looked at my face and just prescribed me any medication. when i asked a question she interrupted me and said hold the questions for next visit. she smiled condescendingly and walked out.
Short time (10 mins) with her but have a follow up in 2 weeks. Seemed very personable. We didn't discuss many issues that could be the cause of problem, just clearing it up.
I read a comment that stated "waste of a copayment" and I couldn't agree more. Also, the very last page of new patent paperwork, which is conveniently omitted from the online forms, is a mandatory credit card authorization form. The doctor "will be unable to see you" without your credit card information.... Even with your insurance card, which made me a bit uncomfortable. The doctor spent maybe 2 minutes with me, wrote a prescription and said see you in a month. Not that my visit was regarding anything severe, but I didn't feel like there was any true interest to know me as a patient or discuss options or recommendations. Not rude, but pretty speedy and unfulfilling, which is pretty consistent with most of the reviews I've read. I won't be going back.
VERY rushed. The doctor only spent maybe 2-3 minutes with me. I wasn't able to ask all of the questions that I had. I tried to ask her to look at one mole before she left, but she said I had to come back for a full body exam. She really could've and should've taken the 5 seconds to look at the mole and tell me yay or nay.
I waited over an hour and then I got 5 mins with the doctor. It was a frustrating experience. I felt very rushed when she finally came in. And the place smelled a little bit. Also I saw some pubic hairs stuck to the chair I was sitting in. Overall, not a great experience.
She was kind, attentive and efficient. Ill be seeing her again in a few weeks.
She was professional, easy to deal with and gave me everything I needed. Definitely use her again.
Very knowledgable and professional
It is always a pleasure to be seen by Dr. Strachan and her team.
Was less than pleased. Wouldn't recommend.
I was really looking forward to seeing her considering she is known as a great dermatologist for women of color. This was my first experience with a dermatologist and I went in for a routine annual exam and to see if there was anything she could recommend for my acne & hyper-pigmentation. I'm not sure if the doctor was running late, but she literally spent less than 5 minutes with me. She kept it really short and brief. Literally in and out. I was hoping she could offer other solutions to clearing my marks like one of the peels playing on the television in her waiting area; Or even give pointers on how to deal with acne outside of using a prescribed topical cream or medication. I guess I went in thinking there would be a better routine for new patients. I felt like I didn't gain anything from my visit besides a prescription and a co-pay. I'll give her recommended solution (a topical gel) a shot. Hopefully when I go back in a month, I'll have a better experience and won't feel rushed.
She's great, clearly knows everything there is to know, I just wish she'd spend a little more time explaining things. She knows exactly the right solution within 10 seconds of seeing you, but sometimes I just want some more information.
Very professional and laid back environment. Friendly staff and the waiting room has Dina's TV interviews running on a loop - I had no idea she had been featured on the news as an expert, so I felt reassured. This was my first visit to a dermatologist for a general review, and she was great.
The waiting time was considerably long, the office staff was not cordial at all, and the doctor basically got into the exam room ask two questions and wrote a prescription. I feel really disappointed having read her credentials.
Very poor bedside manner, had a condescending tone when I asked questions. Appointment felt very rushed, as if she was more concerned about seeing more patients then addressing my issues. Waste of time and money !
I went in for severe chronic eczema- I was in and out of the office within 15 minutes. Great staff and Dr. Strachan was great!
She rushed the appointment and didn't appropriately address my concerns.
The waiting room were very nice, and helpful, and there was practically no wait time. A great experience!
She was knowledgeable and effective. Can't ask for more!
Professional and courteous staff.
I like Dr. Strachan... I felt very comfortable and she was great!
The appointment was great and being a new patient, I was surprised how quickly I was able to get in. The doctor and nurse asked me several questions about my history, routine, and current condition and I felt confident with the diagnosis. Will definitely come back.
Dr. Strachan is a bit awkward and did not show a lot of interest in my skin concerns. I've been to her office several times and an appointment typically goes like this: show up, get hounded for a copayment, wait 15 mins for Dr. Strachan in large waiting room, placed in exam room for 10 mins/give assistant a run down of my concerns, Dr. Strachan pops in for 5 mins, she may or may not [usually, not] make strained/awkward conversation, I describe my issues, without asking follow- up questions, Strachan writes several prescriptions for name- brand medications [complete w/ coupons yet not explicitly saying that she's somehow involved with these companies], requests that you fill your prescription at her pharmacy of choice, I leave the office, weeks late receive a threatening notice saying I didn't pay the copay [this has happened, no joke 5 times], call several times and leave several messages to get issue cleared up-- receive no answer/call back, finally get someone live and yell at them, hear that my bill is a"system glitch" [no joke, 5 times], and repeat. I keep going back because the location is super convenient for me and because I really like Dr. Strachan on paper. Mostly, though, I'm too lazy to go elsewhere. However, my insurance plan changes soon so I'll probably go find someone I actually enjoy seeing!
Great experience. Very helpful in explaining options and would highly recommend.
The office is poorly managed and it was a huge hassle to change my prescription so insurance would cover it
Generally good. Got what I needed to be checked and taken care of. Office staff was very nice
Great staff but the examination was extremely rushed. After I waited almost 30-45min past my appt time.
I was seen immediately for a followup appointment. She addressed all of the concerns I had.
Nice office personnel. Nice exam room. Dr. was very professional.
NOT personable. Seemed to smirk when I explained how upset I was about my problem.
Dr. Strachan was very knowledgeable and caring. Unfortunately, I did end up waiting over and hour - Not recommended for a lunchtime doctor appointment. Overall the experience was good.
I had a good experience. I was able to do my procedure that day (after only consulting with them for the first time that day!). They were quick. I got in and out in less than an hour (including, the procedure). I've only visited once though. I will be going to the office over the next 6 months. So I'll keep you all updated!
Very quick visit and she was very professional. However, I spent more time with her assistant.
Great doctor -- very friendly and knowledgeable, and the office staff was great as well.
I had to wait about a hour and a half to be seen by Dr. Strachan. I did not think that was acceptable. In addition, the doctor's office was really crowded when I arrived. However, once I saw Dr. Strachan, she addressed my issues immediately. She has a great bedside manner but it seemed like she was in a hurry.
Everyone who worked in the office was so pleasant. I will definitely refer Dr. Strachan to others.
My in-house visit with the doctor was so-so, a bit rushed. The post visit experience was terrible. I had a skin culture taken and was told I'd be called with the results. Almost 2 weeks later, I never received a call. I've now called them 4 times, spoken to office workers 3 times and left one message, each with a day or two in between, and have never been called with the results. The receptionist most recently started yelling "You didn't talk to me!" (Who cares which receptionist I talk to? I can't choose who picks up the phone [or doesn't]) when I told her I'd be more comfortable just waiting on hold for the doctor, since I didn't feel confident she would be calling me back. I would never recommend this doctor or her office. Find someone who makes her patients feel cared for.
I love the efficient courteous staff. They ask you to be on time and that way she can return the favor. I only recommend her to my friends. She's the best.
Waited 30 minutes. Appointment was about 8 minutes. Wanted to ask more questions to fully understand my skin conditions, but felt very rushed.
I feel like my appointment was rushed. I was escorted to the exam room and had to wait for more than 20 minutes. When the doctor came in, she was in and out in 5 minutes. I guess my issues weren't that severe so it didn't require too much one on one. I will go back again.
I had to wait a bit too long. Her diagnoses was almost too quick for me to take seriously, but I guess that's why she is the doctor.
I went to Dr. Strachan for my acne and the treatment she prescribed worked. No complaints.
She seemed very busy and it felt as thought she didn't have time to speak to me about the issues I was dealing with. I've heard good things from other people about her, but I prefer to have a DR that I can speak to and ask questions to and I didn't feel that way with her.
I like her but the wait time is way too long. I come during my lunch break so I really need to see her on time.
the atmosphere was very relaxing and she was friendly. She asked if I had any questions.
She quickly made an assessment and prescribed a medication and will see me for a follow up in two weeks. I was seen on time, staff was professional and courteous. Good location, too!
Receptionist very nice... Strahan nice also, but appointment was somewhat rushed and she didnt address all my concerns.
It was my first time at Dr. Strachan's office and for a first time visit, it went smooth. It is in a good location and easy to find. The waiting area was comfortable and I must give extra points for the friendly receptionist. It helps to feel welcome. The doctor has good bedside manner, makes you feel at east and takes time to answer your questions patiently. I left satisfied and will likely write another review after the course of my treatment. Only time can determine a long term doctor patient relationship. I also liked that they send you text message reminders.
Hello All, My name is David and I am so thankful to have had Dina Strachan as my dermatologist. I have suffered from acne for many years and always tried to find an acne solution on my own. In the past, almost every three days or so, I have had a new acne bump appear on my face. I was spending a lot of money on every new acne product advertised on television (trying to be my own doctor). I was hopeless. Finally, I had the guts to visit Dina's dermatologist office. I visited the office maybe around 2012 or 2013 (I don't recall) and after that visit, my acne has never been the same. My face has cleared up and I rarely get acne even until this day. The lesson that I've learned is to not be your own doctor and to visit an actual Doctor. Thank you Dina! David
Dr. Strachan seems nice, but I had a different personal experience. I had been battling with a debilitating scalp issue for over a month that my general doctor could not resolve over the phone, and recommended I see a dermatologist. I went to see Dr. Strachan because I needed help asap, and found her on zocdoc with an immediate opening. She essentially assessed the issue within 1 minute, and said I was wrong about my theory. Now I am not a prideful person, and can admit total failure if I am wrong. But I do not need a doctor I'm paying to see to keep me waiting for an hour and 15 minutes, then write off my valid complaints, and spend less than 5 minutes with me to tell me I am imagining things. I think a lot of this was attributed to her busy schedule i.e. waiting room full of people. I asked her to write me a prescription, which thankfully she did without many questions. I used it and within a week, I saw positive results, and even better, relief. Overall: I don't need a doctor to spend 30 minutes with me to hold my hand and appease me. But rather, a doctor who understands that my time and complaints are of value.
I referred a friend to Dr. Strachan a few months ago and was saddened when she had a negative experience but decided to still use her; however, after my last appointment, I will not go back again and would not recommend her. After waiting almost an hour past my appointment, she walked in and out in less than 10 minutes. I wasn't able to discuss all of my concerns before she scribbled a prescription and told me to come back for a follow up.
She knew what was wrong right away, which was great.
Dr. Strachan is very knowledgable, personable and her office staff are extremely efficient and friendly. I have a follow-up with her in two weeks and look forward to being a patient of hers.
I work a regular 9-5 job so I really need her to be on time when I go see her during my lunch break,
Unlike some of the reviews I read it was the complete opposite. I wasn't rushed out. She was very tentative. She doned gloves and examined my face as well as the skin on my back and upper arms. I received prescriptions and a return visit w/in a month. Her bedside manners were awesome and she listened to my concerns. Hope this medication works and within one month I will be back with a smile. Hope this helps.
She was very rude and unprofessional.
This was my second and last visit to Dr. Strachan. I was seeking treatment for acne - in my first visit she suggested I have a chemical peel - this was extremely costly and I did not see any improvement. She also wrote me a prescription, but it has been one month and the only thing the prescription did was give me dry skin. Dr. Strachan pointed out that the problem on my faces is that I have scabs from where my acne is – and the solution would be to stop picking at my skin – however, the reason why I have scabs on my face is because of the acne. If she would have provided a treatment for the acne then there would not have been any scabs on my face. I would not recommend her for treatment of adult acne.
Very pleasant but definitely no nonsense. Was in and out in 20 minutes, but she first made sure that all of my questions had been answered.
Seemed very smart and knowledgeable. Really helped my skin.
Very quick to make a decision without really examining me. If you want cosmetic dermatologist, she'd probably be the one to go to, but don't have a medical problem which needs to be treated.
She was excellent!
Dr. Strachan was very professional, easy to talk to, and listened to my concerns/needs. I would absolutely recommend her in the future.
Dr. Strachan was professional and to the point. I was in and out.
She was very quick to get me out of there. All encounter lasted 1 minute and she was gone.
Professional, patient and lovely!
Rushed through the entire consult. Left unsatisfied so I didn't even bother making a follow up appointment.
She was quick yet thorough and highlighted basic errors in how I was treating my skin. I'm looking forward to seeing the progress, now that I know how to better care for my skin.
She was not very helpful or attentive at all. The consult felt very rushed and was a waste of my time.
It was a quick visit but I got my questions answered.
She was not all thorough and spent about 5 minutes with me even though I waited over 30 minutes to be seen. She could care less about seeing me.
She was very tentative to my needs, she thoroughly examined me and listen to my various skin, nails and scalp issues addressing all my matters. I will definitely return to her for services and recommend her to others.
Dr. Strachan was super friendly and pleasant. My visit was quick, but I expected it to be. The rest of the staff was great as well, very welcoming. I'm going back for a follow up in a few weeks and I'd totally recommend my friends to Dr. Strachan.
Dr. Strachan rushed through the checkup. She only gave me about a minute of her time.
Dina is GREAT! She's funny and chill and an over-all great doctor. There usually is quite a wait, but it's totally worth it.
Dr. Strachan seems very knowledgable but has little interest in talking or listening to patients. Also, while I realize that doctors in private practice are, in fact, operating small businesses it is a bit disconcerting to feel as if one is being up sold a series of "solutions" that require large out of pocket payments by a doctor who would rather not talk with you, and has a dismissive I'm the doctor here approach to answering questions. At two points during our -- at best-- 12 minute session, Dr. Strachan began moving toward the door to leave.
My office visit here was excellent. Dr. Strachan took the time to not only examine me, but she took time to answer my questions. I didn't feel rushed at all. I will definitely be adding her to my group of doctors.
Doctor was nice and we discussed the issues I have. She did give quite a few prescriptions; which is fine with me. Will be back for followup in 2 weeks.
I thought it went well. I like feeling like I am heard and she listened and gave quick answers. I felt hopeful by the end and she was very confident I would improve.
Dr. Strachan definitely improved my skin, but her harried bedside manner and delayed response to my phone calls made the process unnecessarily stressful.
She was too quick to give a prescription. Not every "problem" needs a prescription. I was with her no more than 5 mins, said what I was there for and got a prescription. If I did not ask the questions I did, I would have seen her for 2 mins. Don't get me wrong, I like a quick appts when the doctor is caring and gives alternatives and TALK. Not shoving a prescription down my throat. Never again.
She is very patient and took the time to answer my questions.
Dr. Strachan is always great. I just wish she had more time to sit and discuss my skin treatment options with me. I guess a busy doctor is a good doctor though.
This office does not value patience. Most peaple are unfrienly uncluding the doctor. They send their patients to a communal hallway bathroom while the office bathroom is reserved for the doctor and the employees. I guess they do not realise that without the patients, they would not be there. They need training on how to treat their patients.
I have had several annual skin exams. This by far was the fastest appointment.
Seems knowledgeable. Very nice staff.
She was really knowledgeable and professional. Had a wonderful experience, will surely recommend her.
My visit was very relaxing and informative. I would highly recommend her. She put my mind at ease.
Helpful and answered my questions. Got in and out very quickly.
My visit was very good overall. Not much of a wait, and Dr. Strachan was very nice and helpful
The front desk was very helpful and professional. I waited for about 30 mins only for Dr Strachan to spen about 3 minutes in my consultation. I thought this being my first time in her office she may have wanted to profile me. She looked and say ok take this and I'll see you in 2 weeks. Not a good experience at all !
Very brusque, she only had a quick glance and then gave me a ton of prescriptions that the pharmacist said were for Acne. I have rosacea so felt that she did not pay attention just wanted me out of there.
What some of the other reviewers commented on was true for my visit: it felt rushed. The doctor was very polite and perhaps was thorough, but definitely felt like she was trying to finish the session as fast as possible. Overall, bedside manner was satisfactory, the office wait was less than 30 minutes, and I might recommend Dr. Strachan to someone who lived nearby.
Needs to listen to patient more. Needs to smile.
I like Dr Strachan and always go to her...the only thing I don't like is the wait time. Her office overbooks patients. I had to wait 40+ min for a 5 min consultation
Great doctor. Helpful, professional, friendly, intelligent, and most importantly, she prescribed a treatment that really worked! I've seen many other doctors and no-one has even suggested this solution before, but it really works. I would highly recommend Dr. Strachan
She has a very busy practice (based on her brisk manner and PR related paraphernalia and video loops on the TV in the waiting room) and there wasn't much of a Q/A session with her. She was nice enough but she didn't ask a lot of questions. My reasoning for the brisk appt was probablt due to this appt being scheduled specifically as a skin cancer screening and not as a consultation? (I was shown to the exam room not her office.) She gave me a quick skin screening (possibly because I didn't express a history of skin cancer concerns?) so because of this I cannot recommend her if you need hand holding or true concerns with skin cancer. I get the feeling that she has too many patients to spend patient to physician quality time with you. I was there to get a suspicious mole removed and got that. I realized when I got home that I wasn't given any instructions or take-away samples to clean the small open incision (I did get a bandaid but when I got home I traded that up for a waterproof one so I could shower. I have also been applying Neosporin.). The incision was quick and neat so I am thankful for that.
Amazing, professional, diagnosed on the spot
After waiting more than 40 minutes in the waiting room, I had to wait almost another 20 minutes for the doctor to finally come into my examining room. Not cool.
Why do I need to tell the assistant what my issues are before seeing the doctor? She should come in and go through that with you. That's how I feel. All she cares about is collecting her money so much that you have to leave a credit card # with her before she sees you just incase the insurance holds out a bit. I have never experienced this request before from a medical professional who compares it to checking out at a hotel. Is that what she was taught? Money then patient? I refuse to believe that! I felt so rushed when she came in. There was no seat for her to sit unlike other doctors which said she's not about to spend more than five minutes. I just had to hurriedly say what i had to say. She gave one sentence answers which I was not satisfied with. She left the room before I was able to finish so I asked the assistant to call her back. She came in, stood close to the door, I asked and there was nothing offered that made me feel like she really cared and was interested in what I felt was an issue. It's my fault however as I went already and had the same treatment. I read the new reviews and they were good so I figured I'd give her another try. The experience was the same. Everyone seems to think she is so great. I however, will not be using her services again. I didn't get the "I CARE FEELING, YOU ARE IMPORTANT".
Dr.Strachan is the best out there. Highly recommended. Beautiful clean practice. However her receptionist could use a refresher course in hospitality. Other then that love love love Dr.Strachan will be going back.
I disagree with all the negative reviews on here. There was a wait but no longer than you expect at most doctor's offices. She was careful to choose treatments that my insurance covered, and while she didn't offer explanations for the treatments she recommended, she was happy to give me explanations when I asked. Also, most importantly, it's working!
Waited a bit longer than I'd hoped in the examination room, but overall, Dr. Strachan has been wonderful!!
She was dismissive of my questions, gave un-clear instructions and was attitudinal during my follow-up when I told her how I interpreted her instructions. I got the impression that there was a personal disconnect, so your mileage may vary.
This appointment represented everything I typically dislike about dermatology appointments: it was extremely fast (5 minutes total), I didn't feel my concerns were given any real consideration, and I left without any relevant info about my condition. This being my first time seeing Dr. Strachan, I expected she'd take the time to get to know my condition and my concerns. Instead, she barely looked at my skin (besides a quick glance), didn't tell me anything I may want to avoid or that I could do to prevent further outbreaks, and after giving me 2 prescriptions that she didn't explain at all, left. To be fair, I'm used to this sort of treatment from dermatologists, who, in my opinion, are the worst about patient interaction. But given her high reviews, I expected more. Maybe she was in a rush, or maybe she's seen so many patients with my condition that she knew exactly what to prescribe without taking a lot of time. However, as a first time patient I have no way of knowing that, and I would think that she'd want to spend some time gaining my trust. Overall, I wasn't impressed. I'm going to try the prescriptions, however, and if they work, at least she'll have that in her favor.
It was efficient and she is really nice!
I was barely in the back long. She came in & wrote down things that I may be allergic to, told me she'll be back, & when she came back she handed me my prescription. I was like wow that was quick. I felt as if she didn't even look at my skin condition. Also on top of that the medicine that she prescribed me I can't even afford it, there was no generic. So I called the office to ask if she could call in to my pharmacy & have them fill a similar & cheaper medicine.I was told by the receptionist that she will do it right away but when I went to the pharmacy to pick it up, I was told that she never called it in. I'm honestly very disappoint in this Dr. I'll probably never see her again.
I didn't have to wait long but my appointment with the doctor was less than 5 minutes. I'm not sure if I expected more but 5 minutes just seems too short. Some people like that though.
I was a bit taken aback that the doctor seemed somewhat relunctant to touch me during the visit. If I recall correctly, we talked about my issue however she did not touch me at all. She almost seemed standoffish. If this were my first visit, I probably would not have returned. Given that I have experienced better service in the past, I will overlook this as a 'bad day'.
The wait was over 60 mins. Not good for a lunch time visit.But I guess she's in demand!
Her assistant was friendly and listened to my problem. I had about a 10 min wait for Dr Strachan, which I didn't mind as I assume she was busy taking time to help others. She had a professional, warm, and understanding manner. After listening to my concerns, she discussed options for treatment and explained my condition. Highly recomend her and appreciate her help.
I live in Qns and I was referred to 2 dermatologists closer to my home and I had a feeling that I was sent to them more for convenience than actual quality of service, so I decided to do a little research of my own. During my search Dr. Strachan name kept popping up in a good way and I thought I should give her a shot and I wasn't disappointed. Dr. Strachan is very personable and she's a good listener which I feel is key before making any diagnosis or recommendations. Last but not least, it's refreshing to go to a dermatologist office and NOT get pressured into buying any products they may endorse.
I will not be going back-- it felt like a factory in terms of in/out/barely any eye contact. I also hated all the ads for plastic surgery in the waiting area.
I am happy with Dr. Strachan's services, but the wait time was pretty crazy this time (over an hour!!)
Professional, straight to the point. I don't remember how long waited.
Everything was great. The staff was very friendly and helpful, and Dr. Strachan was professional and kind. Highly recommended.
The only positive result of this visit was a prescription for aczone that actually worked. Negatives, felt rushed, condensending demeanor, not informative or helpful. She pushed a chemical peel and only offered another option when I insisted. She also failed to inform me I should not use this cream with my benzoil peroxide face wash. I hate to write negative reviews but feel this was a very negative experience. i will not be returning.
She was very professional, puts you right at ease. Does move through the appointment very quickly, however.
The doctor got my diagnosis spot on. The wait time (almost an hour both times) are the only reason I didn't give her 5 stars.
Unfortunately, Dr. Strachan made me feel very uncomfortable and that my dermatological problem (vitiligo) was of little importance. The visit consisted of me disrobing and standing naked in the room while she quickly looked me over, a brief conversation in which she didn't show much interest, and her quickly writing me a prescription (which I couldn't fill because her office needed to supply extra paperwork to the pharmacy and never did) and leaving the room. On the way out, I needed to clarify when my next visit should be and she snapped at me, saying she had already told me. I left feeling very badly about the experience-- embarrassed and disappointed. Perhaps I just caught her on a bad day, but I will not return to this doctor.
Doctor Strachan has been very knowledgeable of my issues. She is very personable and makes you feel very comfortable.
She appears to be a great professional, yet seemed like I was wasting her time with my petty little visit. Very impersonal, and was borderline annoyed with my additional request. Her assistant was great, though.
Quick and easy - free samples too!
Very professional and personable.
She's actually a bit rude and got annoyed when I asked her questions about acne. She seemed rushed and like she just wanted to run out of the room. She was only in there for like five minutes, didn't even get a good look at my skin or wipe off my makeup so I have no clue how she knew what to prescribe. Would NOT recommend.
Dina is a very smart dermatologist professional. I felt that she could have been a bit 'slower' in diagnosing everything because it all felt so quick - that would have been better and explaining things a bit more. Overall, was pretty satisfied.
great visit - speedy, efficient and helpful.
The wait was a bit long (especially considering I was one of the first few patients that day), however, Dr Strachan's bedside manner is great and she's a fine doctor. Would recommend
Wonderful personality and highly efficient. She knew what was up right away and yet proceeded to conduct a thorough examination.
Dr. Strachan is excellent, highly recommend.
The office staff was fast and efficient. The Dr. knew just what the problem was right away and scheduled a follow up.
a great doctor. highly recommend! have seen several dermatologists before her, but my search is over now that I've found Dr. Strachan.
Dr. Strachan is overly rushed & really hard to talk to. It takes me over an hour to get to the appointment and she only met with me for five minutes. It's really frustrating when you feel unimportant as a patient. Is this the way healthcare is going these days? Geez! I wish I could just diagnose myself. Don't need the attitude.
A good visit
My visit with Dr.Strachan was stressful to say the least,first i had to wait more then a hour to be seen because my PCP's written refferal was not enough to be seen like the receptionist kindly reminded me the "dr needs to get paid".When i was finally seen by the dr no questions were asked besides why i was there a few perscrptions were written and i was told to come back in a month.Dr strachan was kind and friendly in the process but i wish that she had spent a bit more time addressing my issue.
Two excellent experiences with Dr. Strachan; she's personable and patient and is a clear communicator. Exceptionally long wait-time on second visit, but seemed like an anomaly.
She is great! The only problem is the wait, seems that they overbook appointments.
Friendly, professional and efficient! Highly recommended!
I wish she spent more time explaining my skin problem instead of writing prescription 2 mins after she saw me. But her staff and herself were very kind.
I bedside manners are horrible.. I majored in healthcare n as a doctor that should be the main prorities..I will give her a try again for my follow after that I'm going to someone else for second opinion
An excellent doctor: highly recommended
I had a quick visit with Dr. Strachan but she, along with all of her staff, was friendly, professional and took care of all my needs.
Well it took about an hour to see the doctor for 5 minutes to get a prescription for cortisone cream so there wasn't much that needed to happen. Pretty straightforward.
Dr. Strachan and her staff were very nice. My only complaint: the office demands that you keep a credit card number on file with them, even if you are insured and paying cash up front (and you must pay your co-pay before even seeing the doctor). There's nothing worse than being treated like a thief... in a doctor's office of all places! Do people really walk out without paying? And are doctors even allowed to demand a credit card be kept on file? For this reason alone, I will probably not return.
It was my first visit and I felt rushed. I had a few questions and because I saw that she was rushing through everything I didn't bother to ask. Hopefully, what she prescribe works and look forward to my next visit.
The doctor was more than 45 minutes late; considering our appointment lasted less than 5 minutes, I'm not sure what took so long for her to see me.
She was very quick and she did not listen or care to hear my concerns. I guess she was trying to be sarcastic with her unflattering comments, but they just came off as rude. I had a second visit with her even though I was left with a poor impression of her after my first visit, but she was still was rude and did not listen. Moreover, she was unable to treat my skin problem. I went to another dermatologist who was able to figure out and cure the problem- all with a smile and the ability to answer my concerns.
My visit with Dr. Strachan was very beneficial.
Exam lasted about 3 minutes. Would have been less than a minute if I hadn't asked questions. She took a look from several feet away, wrote a couple prescriptions, then zipped right out of the room.
she was very straight forward, answered any and all my questions. And i am excited to see my improvement.
Dr. Strachan was really nice and she's very knowledgeable. Overall, the office was clean and nice, the receptionist was very welcoming. However, I did feel I was a little rushed through the entire thing. I was there for about an hour and was only seen for about 10minutes. YET, I'm still going back, perhaps first time "consultations" are short and quick. I still fully recommend her.
Office very nice and Staff extremely helpful and friendly. Dr. Strachan was also nice but the visit was EXTREMELY quick. It felt as if she came in, immediately began to fill out prescriptions, and then told me to come back in a month. I will go back because she comes highly recommended by a family member, but we shall see.
I was hesitant to go see Dina after all the negative reviews. She had great bedside manner and answered all my questions. She's great! I'm glad I saw her.
Dr. Strachan is absolutely wonderful! I'm very glad to have found her. I recommend her completely.
She was knowledgable and professional. seemed pressed for time. I felt like she kept trying to get away. But she was very good at her job, and knew my past Derms so that made me feel very comfortable. Hopefully she won't leave my insurance plan like all the other Derms I've had. Tired of moving to a new doc every year. =D
Great doctor and office staff. I wish she were a teensy bit more personal ["how are?" "how was your day? "what are you about?"] but overall pretty good.
Wished she took more time with explanations. I felt a bit rush but overall a good visit
This was my first visit, so I don't really know how good doctor she is. I need to wait and see the results for that. What I can say is that she is really kind and was fast with her prognosis.
Came in a a standard skin check. Was very quick and convenient. Overall positive experience.
This was my initial visit. Thus far, everything seems positive about the visit. The true test will relate to how well my issues are resolved based upon advise received.
I liked her -- felt rushed, because I was on time, but was seen later - the carpeting was so dirty and that first impression isn't a good one for a healthy doctor's office
Visit was very short. Her staff is excellent.She's still very much aloof and that can certainly turn you off.
I went to Dr. Strachan because she seems to be very qualified--in terms of educational background and experience. However, I had a very negative experience with her. I felt that she was more interested in selling me her products than actually trying to find the best solution for my skin problems. Also, she spent literally 2 minutes in the room with me before writing me a prescription and sending me to the waiting room to purchase some of her products. Finally, she didn't not address my concerns and the medication she prescribed did not help with my acne at all. Very disappointed!!
She is just lovely, informative, the office always fits you in same day if you have a problem.
It was Ok, I received a prescription hopefully that will take care of my problem.
Doctor is friendly and knowledgable. She could take more time to answer my questions, as she sort of breezed her way in and out of my office visit.
She seems to be a great doctor but i did not get the proper time and attention. She seemed rushed. She was not thorough. It was not at all what I expected. I did walk out with about a couple hundred dollars worth of rx's. They did not help at all. I never returned.
Dr. Strachan was very pleasant, thorough and quick to evaluate my condition.
short and sweet!
She's supposed to be very qualified and has many awards/recognitions. However, I felt very rushed and felt that she was more concerned about selling me products then addressing concerns. I will go back just to see if I notice a difference with my face.
Dr. Strachan is colder than the other side of a pillow
Always very professional and excellent support staff. My skin has never looked better thanks to Dr. Strachan.
Professional, Pleasant and sincere.
She was super friendly and informative. She didn't rush through the appointment. I would certainly recommend her.
The office staff and the doc were very nice. She seemed open to questions and discussions, prescribed budget friendly meds, I really look forward to going back!
tells it like it is, she's great!
I've been seeing Dr. Strachan off and on for about 15 years now. She and her office staff have always been professional and helpful.
Initial vist with her and was very pleased with her openness to respond to questions.
My visit to Dr. Strachan was excellent. Greeted nicely by her staff, paperwork to fill out was in order and seen promptly. If you need a great dermatologist Dr. Strachan is one!!!
Wonderful experience, great and perceptive doctor. Will most certainly visit her again.
I hold Dr. Strachan in the highest regard. She is a true professional and very efficient.
Good knowledge, good bedside manner, and seemed concerned about managing costs.
Highly recommended. Professional and friendly. Was put into exam room within 5 minutes of appointment time and then had to wait about 15-20 minutes. While at first Dr. Strachan seemed slightly rushed, she was more than willing to answer questions that arose.
Dr. Strachan exceeded all expectations. I was extremely pleased with the results of my visit.
I would strongly recommend Dr. Strachan to friends & family and have. She is very knowledgable and effective. She is by far the best dermatologist I have visited and the results show!
It was awesome. She is a great doctor.
She was pleasant enough, but the wait was UNGOOD. Once I was called, they escorted me to an examination room where an assistant pre-interviewed me, taking down my reason for coming on a note pad. Im not sure if this is a means of being efficient, but I would rather tell all my personal information directly to the doctor. After that, I sat there for like 40 minutes waiting to be seen. Once she finally entered the room, she spent 2 minutes with me, thanked me for coming and left. Had there been a lot more time spent with me, I would have understood the 40 minute wait. This is not to bash her, as this was my first visit. Hopefully this was an isolated incident.
I would recommend Dr. Strachan to other patients. But be prepared for long waiting times. Often the office phone is not answered or messages are not returned.
I waited for an hour and ten mins. She seemed quick to jump to conclusions and seemed impatient with some of my suggestions and thoughts concerning my problems.
i met this doctor once but she made me feel so comforable and seemed to understand my needs! im going back to her for my accutane treatment god bless this woman!
This doctor was in and out immediately and was not very receptive when I asked a question. Iwas doing a laser procedure and I asked her of any additional risks and she responded "didnt you read the risk sheet I gave you!" I was already nervous for the procedure and her respond had me floored.Good doctor but horrible beside manner.Definitely will not return.
She seemed rushed to prescribe me meds but didn't take the time to tell me what was wrong with my skin and what to avoid eating, etc. She just looked at me and started writing down prescriptions.
Great location. Was able to print out paperwork and fill out from home so I could get in right away upon arrival. Dr. was very nice and informative.
Great, professional and quick. I was in and out in 45 mins with paperwork and even had to have something removed.
Dr. Strachan was terrific!
She is one AWESOME professional. I would recommend her without hesitation. I travel from Long Island to see her. She has been a my life has well as hair savior as much as she can. I went to two different doctors for my hair & they continued to tell me that I had a fungus. I decided to venture out for another opinion & Dr. Strachan has found what my problem was from on the FIRST VISIT!
Was knowledgeable and helpful, but did seem noticeably rushed
The dr's assistant was attentive and thorough, however I wish the Dr. was the same. She appears sharp and knowledgable but showed that she was in a rush and slightly disinterested in my reason for visiting. She was probably trying to catch up with other appointments (I think the office was running behind because I waited for almost 40 mins). Office was clean and organized. Location is great.
She was very prompt, very courteous, addressed all my concerns and really knew what she was talking about. I am very pleased with my visit and would recommend Dr. Strachan to anyone! Already looking forward to my next checkup.
Very patient. Explain everything clearly. Clean office. Courteous and helpful staff.
Dr. Strachan was professional, confident, reassuring and very pleasant.
She was really nice and suggested things that could clear up my skin. Very helpful when I had questions. My only qualms are that I waited 10-15 mins for her to come into the office and then she seemed in kind of a hurry as she was leaving. I'm going to keep going back to her.
Quick, easy, and very helpful!
Very nice and listens to her patients. I wasn't very keen on the wait time. i wasn't face to face with the doctor until about an hour after my scheduled time.
She was very professional, and knew her stuff. She was kinda cool too. Thank you Dr. Strachan and thank you ZocDoc for letting us find her with ease!
My visit was useful. She was able to identify my progress and recommend next steps.
I would recommend Dina Strachan, MD to any and everyone. She took the time to listen which is rare. What I loved most is even though she sells a line of facial products out of her office, there is no pressure to buy them, along with her product list she gives her recommendation of over the counter items as well.
Dina Strachan was very professional and she made me feel really comfortable.
She is very patient and listens carefully, unlike other reviews I read. This was my first time, so I still have to see how her treatment works for me.
She seems like a compassionate and very competent dermatologist!
Dr. Strachan was very friendly and thorough. Her office was easy to get to and very clean.
Very friendly, pleasant, and professional staff. The doctor is very thorough with the exam and makes you feel comfortable.
Our impression of Dr. Strachan is an experienced doctor with thourough knowledge and solid background. She is willing to hear the explanations and gave us her straight forward opinion with meticulous and sensitive manner. My 16-year-old daughter loved her!