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Qualifications and Experience
A graduate of the Feinberg School of Medicine at Northwestern University in Chicago, Dr. Buka completed an internship in internal medicine at Saint Vincent's Hospital in New York City. He then completed a dermatology residency at the University of California, San Diego and a fellowship in pediatric dermatology at Children's Hospital in San Diego. Dr. Buka holds a law degree from Fordham University in New York City and speaks fluent Spanish. Dr. Buka's particular expertise is in vascular lasers, skin cancer, and acne. He speaks at the annual meeting of the American Academy of Dermatology on topics ranging from complex eczema to techniques in dermatologic surgery. His articles have been published in dermatology and plastic surgery textbooks as well as a number of medical research journals.
Verified Patient Reviews
Great experience with the dermatologist and nurses but the receptionist was rude
Super efficient, friendly staff. Attractive, stylish office. A great medical experience.
Dr. Buka was great, his office mediocre. Waited 15 minutes in the waiting room than another 25 minutes in the exam room. Once I saw the doctor he was kind, concise and very informative. Later in the day I had some issues with the prescription this office called in for me and experienced challenges working with thier prescription services team. They were pretty rude and snappy.
Great office atmosphere and loved Dr. Buka! He is authentic and honest. Really appreciated his services today.
Was see right away, taken care of and got the door
Absurdly long wait
Modern environment. Dr. Buka has exceptional people skills and makes you feel comfortable as a patient.
Good experience liked his open friendly energy.
I would go elsewhere- the appointment took place 35 minutes minutes late (despite being first thing in the morning), and the staff was rude, dismissive, and unhelpful. When I asked why the PA was running late, the answer I received was that “appointments never start at their scheduled time” and that I should have been aware of that when booking. And if I hadn’t advocated for myself with the PA I would have received little help - despite being late (and not apologizing) my appointment was rushed through.
Dr. Buka and his office are a breath of fresh air. It is obvious that truly caring is what motivates this business. BTW this was the only time I waited except when this office waited for a messed up referral to co.e through without canceling my appt.
The office was 1st rate from the moment you walked in w/ professional and friendly front desk to a great team that accompanied Dr Buka during my exam to a thorough informative evaluation before leaving.
I had a long wait time, but they were very responsive after I mentioned it, and everyone treated me with much respect and care. I had a very positive experience.
The doctor seemed fine, I only met with him for a few minutes, but his office was run poorly. Wait time was very long even though I was only the second patient of the day and his office staff messed up sending my prescription to the pharmacy
Visit was awesome. Doctor was incredibly professional and handled a clearly understaffed day quite well. Constantly checking in on me as I had to wait an unusually long time to locate a blood lab under my health insurance. (around 30m) super clean office and actually rather cute decor.
Friendly reception staff and medical assistants. Very stylish waiting room. Dr. Buka greeted me at the beginning of my visit. The NP, Ashton Frulla, conducted my exam. He was very thorough and answered all my questions. Gave good recommendations on how to treat my eczema. Overall good experience. I will go back if I have anymore issues.
I love this office! The ambience is crazy cool! Make sure you look at the nice artwork when you go. I’m glad I found this practice, my questions are always answered and I definitely won’t see anyone else for my skin issues. The staff is always amazing as well!
What a wonderful temperament he has! Tho I had just met him I was immediately trusting. My only comments are that I wish I didn't have to wait in the waiting room for 20 mins as I was hurried to get back to work and I wish he had a little more time for my questions. Also I wish his team could have checked to see if my prescriptions were covered by my insurance before having them filled at my pharmacy - but I understand that might be my responsibility? If the latter is the case, then it would have helped to be reminded to do so. BUT! Dr. Buka was fab all in all! I'm happy to have him as my doctor :)
It was fast and they tried to make a plan for future care.
Appointment was on a Monday after some snow over the weekend and wait times for myself and everyone there were over an hour even though we had appointments. That said the doctoral staff was great and dealt with everyone professionally.
Ridiculously long wait
Been waiting on pre authorization of a prescription for three weeks. Every time I call to check in they say they’ll find out what’s happening and call me back. They’ve never called me back once. I’m going to a new doctor...
I only saw the physicians assistant at this office. She was super nice and helpful. She gave me a ton of good recommendations for skin care products.
It I should easy and fast.
Wait time was very quick. The office waiting room was also packed out, but I was taken back early. Dr. Buka came in and diagnosed me in less than 5 minutes with a diagnosis I had been pondering that it was psoriasis as well! We have a great plan of action.
Nice kind team and professional
Very professional, caring, kind, intelligent, and reassuring. I never felt in better hands! I highly recommend Dr. Buka
Pure professional. Smart cookie... Awesome experience.
Dr. Buka is a very gifted Dermoligist he does remarkable work! He did some surgery on me to remove skin cancer. He made sure I was comfortable and he has a great bedside manners! Everything went well and I was out of his office with in the hour!! Thank you Dr. Buka and your staff for taking good care of me!!
Dr. Buka was very considerate and made me feel comfortable. I would definitely refer friends and family to him.
Dr Buka and his staff at this office were prompt and courteous. (I did not find the same to be true at his South Street location.) I would have liked clearer information from Dr Buka on what he was going and what to expect, but all in all my experience was very good and I would be happy to go back to him again.
Excellent first experience with Dr Buka. Chic stylish office, professional staff - great doctor. Definitely look forward to returning
The first time I went my wait time was almost a hour, which was very frustrating. The second time was in the morning and I didn’t wait much. The doctor was friendly and very professional. The office is clean and nice, and the office manager is very nice.
Great Experience overall
The reception staff at this location are not helpful or attentive. I only go to this location out of pure necessity. I told the staff multiple times that my skin is very irritated due to patch testing since it has been on for almost 4 days. They don't care. Waited over an hour and half to see the PA then another half an hour to see the doctor. Spent a total of 3 hours at this office and will never come back to this place.
When I called and spoke with the receptionist I told her I was interested in a particular procedure. She confirmed the office could perform this procedure. I got there in the freezing cold as it was raining and snowing in the low 30's, only to find out that this particular branch didn't have the equipment to perform the procedure that I went there specifically for. I was in a gown ready to go and the doctor herself had to explain to me all of what the receptionist should have explained. This was a huge, huge waste of my time, the doctor's time and ultimately money lost for them since my appointment took up what was supposed to be 1 hour for the procedure. Also, when I was escorted into the room I had to mention that the examining recliner bed/chair had some gue on it near the edge of the seat. They did clean it with alcohol right away. But why did I have to see that and tell them? Ew!
The wait time was ridiculous even though I had scheduled an appointment. Then after an hour of waiting, I asked how much longer and they said only 1 person was ahead of me. They called 3 more until I was called in. Then after when I asked to schedule a follow-up with the same doctor, the receptionist gave me dates and times when they weren't available. Complete lack of respect for the patients and need new administrative processes.
Everything was great except the wait time.
Dr. Buka was polite and articulate. His offices are also beautiful and I didn't wait. Sometimes it's tough to find doctors who will accept my insurance, but Dr. Buka did. He cares about people and I couldn't be happier with my experience. Thank you Dr. Buka.
Waited a really long time but otherwise it was great!
I asked for a particular medication that il taking for years, the prescription hasn’t been sent to my pharmacy, I called and once it was sent the prescription wasn’t what I asked. I called to talked to the doctor (he wasn’t available I have been said that he would call me back) the front desk called me back to say they sent a new prescription, it’s still was not what I asked. I called again to ask to talk directly to the doctor, have been said again he would call me back the same day, he never called, it’s been now 2 weeks and no new prescription, and he never dared calling me Save you some time and go somewhere else
Great experience. This was my first time visiting a dermatologist and I'm really glad I did. I had to wait a bit, but not excessively long and they have free seltzer available in the waiting area. They already had most of my forms from Zocdoc so I barely had to fill anything out. I saw a doctor in training first, and then Dr Buka came in himself to make sure everything prescribed was correct. Both doctors I saw were very easy to talk to and understood my concerns.
It was good. I originally booked for Sullivan St with Dr Lamm a male Doctor, I was told I might get his assistant. His assistant turned out to be female, which I was not looking for. I was sent directly over to Dr Buka's practice on 28th St & was seen right away by his assistant who performed the procedure, I questioned & then the Dr came in himself & seemed genuine which was nice. I felt there was real concern & they told me something extra about my procedure which they do could if I need it another time, so I was very grateful for that too. I also felt everything was clean at the practice too. So overall I'm happy to have had it done & quickly too as I only booked it the night before. I had an appointment for the same thing at Mount Sinai Dermatology Union Square but not until 10 days later but I wanted to get it done asap so I did + I didn't have that Mount Sinai wait time which was great.
One of the nurse practitioners actually said that “I must be in another world” because I didn’t notice him checking my scalp. When I called the office back the next day to get more information on the filler cosmetic treatment recommended to me, I was put on hold. When the woman returned to the line, she just said it was called “filler.” I told her I wanted to research it so I was requesting the brand. All she could say and repeat was “it’s just filler, f-i-l-l-e-r.” This sketched me out a great deal...I know they’re a new practice but c’mon!
I love coming to see Dr. Buka. His offices are always clean and comfortable. The front desk staff are always polite, welcoming, and respectful. Although you see a PA and a Attending, Dr. Buka also comes in to see you as well, to make sure you are receiving the proper care and have knowledge of all that is going on during your visit. They never make you feel embarrassed and are always sure to ask if you have questions or concerns with what they refer. Been a client since 2012.
The doctor kept me waiting for over 30 minutes while I was in the exam room. The part that really upset me the most was that my pharmacy was trying to get in touch with him for over a week to approve my medication and he did not respond . The office is very fancy and prides itself on patient care but I did not receive good care turn my experience. Furthermore, another reason I came in for injections for my acne, which did not go away despite of the injection.
Great office, amazing staff, friendly and knowledgeable. Would definitely recommend to friends and family.
This is a great place! I appreciate the visit and care they provided. Recommend them strongly.
Dr. Buka and his staff were super friendly, helpful, and reassuring. The 28th street office is beautiful, and I had basically no wait when I got there. Appreciated they they asked about and addressed other skin concerns when I was just there for a mole check—saved me another appointment!
Dr. Buka was very nice and informative however there was no follow up or next steps unless I called. He has so many offices which is nice, but hard to get an appointment at the office you want!
Wonderful! Very efficient and friendly staff. Very knowledgeable practice.
Super welcoming, great staff, super organized, efficient, & minimal wait! First experience was amazing!
The front office staff seemed disorganized. They did not have the forms that I completed on Zoc Doc and my wait was upwards of 45 min even though I was the only paitient there and was the first patient of the day.
I believe my assistants name was Chanel, she was an absolute sweetheart. While taking my medical history & going over reason for my visit she made me extremely comfortable. She was younger and st first I questioned her expertise but as the appointment progressed she really made me feel safe with my doctor. The physicians’ assistant was throrough and the doctor himself explained everything very scientifically - but made sure I understood everything. I’m so pleased with this experience and am happy I chose Dr. Buka as my dermatologist.
My whole experience was phenomenal! Dr. Buka and his staff are very friendly, knowledgeable, attentive, and I was seen right away. The office decor was quite refreshing too. I am used to standard doctor offices (dull and bland), but this office is completely rustic chic, which fits the whole LIC vibe to the T. I highly recommend!
He is a great doctor
Amazing office and extremely courteous and knowledgeable staff.
Doctor was great and very professional. Admin staff leaves a lot to to be desired. Had a biopsy, first they tell me results in a week, then call about remaining charge, no news about blood work, and then it turns into two weeks and "they're backed up." Extremely unprofessional.
Dr. Buka and staff were informative, pleasant and knowledgeable.
The staff was cordial and attentive. My only hangup with them is I was told a prescription was going to be sent to my pharmacy and I went to the pharmacy after my appointment and it wasn't there and then called at 8:30 pm and they still didn't receive it.
Really really great experience when you can get Dr. Bula himself, very inconsistent care from other doctors under his wing. Amazing efficiency though regardless.
He was very kind and knowledgeable, really took the time to talk to me about the discomfort I was experiencing and how to treat it. His nurses were very diligent and thorough as well. Just found my new dermatologist! Highly recommend!
Very courteous and answered all my questions. Thanks. Will come again.
This was just amazing! I got a chance to meet Bobby Buka himself. He has a beard. The whole experience was great. It isn't the building called The Montgomery it's the building ... Next to it . Nice facility, great staff, and overall satisfaction. Def would revisit again.
Dr.Buka was super friendly, knowledgeable and attentive towards my needs. Would definitely refer him to my network.
Very friendly and professional atmosphere. Would look forward to returning to see Dr. Buka.
My skin wasn't even looked at and they prescribed me medication that wasn't covered by my insurance. Id like someone to look at my skin situation before prescribing something. Disappointed
He is magnificent no harsh pain and he ask questions about the area no pain what a doctor maybe all my doctors should do the same he is excellent excellent excellent I won't change him for the world
The first time in a very long time I have been able to feel totally comfortable and confident with a male doctor. He was friendly, affable, and normalised everything so I felt at ease talking about even very private matters.
Dr. Buka and his staff were very friendly, approachable, and easy to talk to. I feel very comfortable under his care.
Wasn't seen by Dr Buka but his associate was great, knowledgeable and friendly, staff too. Waiting time is like 2 minutes not long at all. Very satisfied with the service and this was my second visit.
The office of Dr. Buka was very chic, and professional. I felt that my issues were given great care and consideration. And as a plus, the office is very near to public transportation, which is quite convenient. I would definitely visit again.
Dr. Buka treated my deep acne scars with micro-needling+PRP treatments. I was thrilled with the results because my acne scars greatly improved. The results are cumulative; hence, the doctor recommended two to three sessions for ultimate results.
Only saw him for two mins. Just asked a question and left. His PA did all the work.
Be warned that the receptionists don't tell you that even though you ask to make an appointment with Dr Buka, you will see the physician assistant regardless. And then if you want to see the Dr you have to be placed back in the waiting room to see him. One of the medical assistants admitted that the front desk staff 'don't know anything' and often fail to mention this to new patients. The Dr was highly recommended by a friend but I'm not sure the long wait and this double waiting period is worth it. I was there for two hours in total! Another patient with a 2 year old was waiting for more than an hour and finally demanded she get her co-pay back and left without seeing the Dr because 2 year olds have a low threshold for patiently waiting...
Overall I like Dr Buka. I get the sense that he enjoys taking time with patients and making sure they understand everything. But that said, today's wait time was borderline unacceptable. I arrived at 10:20 for a 10:30 appointment and was seen at 11:30. A heads up that they were running behind when I checked in might have been a nice courtesy...
Perfect as always they know that gluten is what cause most acne and they are right on point.
The wait time is very long, and I saw a PA rather than Dr. Buka. However, the PA was very pleasant, and I'm very happy with the treatment that Dr. Buka suggested.
The office was running really far behind, which caused a 1+ hour wait. The visit itself was fine, but the wait was super long.
I waited over an hour in the waiting room to be seen and then waited even longer once I was in the patient room. I felt like my skin exam was very rushed and the practitioner that administered the skin exam seemed to be in a hurry out the door. I wanted to ask him a few questions on skin care but felt weird to ask since he seemed so rushed.
I would highly recommend Dr. Buka. He was warm, knowledgable and attentive.
Another amazing visit with Dr. Buka's practice. I had an appointment at 9:20am but I arrived a few minutes early. I waited for about 30 seconds before I got called to the room (5 mins early!). All of the staff (front desk, MA, PA) were super friendly, and I was in and out with all of my questions answered within 15 minutes. Amazing office experience and I'll be going back again for sure.
Dr Buka had a very strange personality and brought in like 4 other doctors to check me out without asking. Worst he did a biopsy on a mole that he clarified was not anything and would be a tiny cut but was much bigger and now i have a scar. Totally unhelpful.
Everyone was very nice and informative. The procedure was quick, I was in and out just like that.
Was not helpfull at all.
Clean facility - competent doctors but go ahead and clear your plans for the day b/c you will wait over 1 hour to even go to the room and then another 20 minutes before a practitioner comes in.
The wait time made the trip not worth it. Buka was friendly but spent very little time with me and didn't talk me through the problem. It's a pretty office and they're friendly but I would not recommend this place to a friend.
TL;DR Charged me >4x market rate, threatened legal/credit score action when I called about paying market rate, left me in a room for an hour before seeing me. Doctor does seem competent. Through the waiting room quickly, then left in a room for an hour. I had to go out grab someone to remind them I was there. Doctor came in, seems smart, saw me for 5 minutes and performed a mole shave - something I've had a friend do before. I now have a large scar there (marginally better than a mole?). Received a bill two weeks later in which they charged me over 4x the market rate. Rate on lab was normal. I called the office and told them I would pay them market as if they want to charge multiples of market they have to tell me first. In response, the lady lied to my face about my insurance company requiring me to pay this amount and wouldn't acknowledge I was trying to pay them a fair rate (my insurance would have paid anything higher than my deductible), made up rules about insurance, threatened legal action and said they would attack my credit score. Needless to say I will never go back. If you have time to wait and great insurance that will pay anything, the doctor does seem competent.
Excellent and professional visit and for sure I feel lucky to have found Dr Buka.
Cool building, cool vibe to the waiting room, colorful warm and inviting. Great staff, everything was great. And Dr Buka is awesome. Quick and to the point but down to earth and on the ball. Highly recommend.
Even though I called after booking my appointment to confirm i was meeting with Dr. Buka and not his PA, I was on the PA's schedule...had to wait for 2 hours to see the doctor. There were so many people in the waiting room, I had to stand for the first hour. The overbooking is unbelievable. On top of that, Dr. Buka was rude to the woman helping him in the exam room. This was my exact experience twice! It was so bad the first time, I thought I had just caught them on a bad day. After having the same experience twice, Ill mever go back.
Dr. Buka was very kind and knowledgeable. However, overall, it was a pretty disappointing experience. I waited for over half an hour to be seen by the nurse, who seemed pretty distracted the whole time, and then another half an hour before the doctor came in. All in all, the doctor was in for less than 10mins, and then left to let an assistant explain how to use the medication he prescribed. Although the doctor was perfectly nice, I don't think it made up for the overall experience.
I appreciated being welcome by professional and friendly staff. I was treated with respect and accommodation- I was offered bottle coming in from 90 degree temperature outside. Dr. Robert was personable and friendly, who showed great interest at the issue at hand. Thank you Dr. Robert!
Nicr staff , fast service .
A nice serene, yet professional atmosphere. I have been here many times and always have a positive experience. They keep to the appointment schedules as well. I would highly recommend Dr.Buka. His staff at the front desk are very professional too. I find that in some offices the staff can be lacking despite the doctor being good. A lovely office mixed with on point care.
While Doctor Buka was very nice, my experience was negative as it was misleading. I made the appointment for a skin check. I was told coming in that it would cost two hundred and fifty doallars which I've paid even before coming in. The nurse saw me about 15 mins after the scheduled time and after waiting for another 30 mins, did I finally get to see the doctor. After a quick examination, Dr Buka wanted to perform a biopsy on a mole that looked questionable. I was promptly asked to sign a waiver and was on my way a few minutes later.
Really great, kind doctor
This my third time visiting Dr. Buka's offices and each time it is a pleasure. The staff, the organization are top notch. Dr. Buka has a particular ease with patients that makes one feel at ease and know that they are in the hands of professional. This goes for all the Drs and Nurses you may encounter at each of his offices. Stephen V.
Very attentive and professional. Dr Buka was very nice.
The most pleasant doctor experience I've ever had in NYC. Very sensitive to my needs and the Doctor is very reassuring with a soothing presence. His staff is quite friendly too.
Dr. Buka was very pleasant. Would highly recommend. loveeee the office decor. A little wait time about 15 mins but I was in no rush so I didn't mind. Staff was nice but could improve on patient responsiveness.
Solved problem quickly and efficiently. Felt comfortable. Ensure me everything was okay.
Overall very good office and service but the wait-time was a little long (over 30min).
Courteous and knowledgeable staff, nice practice, Dr. Buka is kind, gentle and most importantly good at what he does. The collaborating aides were wonderful also. Overall A+ experience
I was very satisfied. He was polite and friendly and well knowledgable. His office staff were very kind , compassionate and helpful and took me as an emergency patient and alleviated all my concerns! Thank you!
My appointment was at 3:20pm. I did not get called to go into the treatment room until 4:10pm. After the assistant or nurse took my information which I already submitted online the day before my appointment, I wanted another 15 minutes before the doctor came into the room for my cortisone injection. My treatment lasted 5 minutes ...
He is the best! Great bedside manner, made me feel so comfortable and went above and beyond in every way. I wish all doctors were more like him. I've already recommended him to everyone I know!
He was really friendly with informative staff.
He was super nice! Great bad side manner and he made me feel very comfortable.
The wait is often long and the actual doctor isn't in the office as often as I might like (otherwise you just get a PA), but when you actually get him he is fabulous. Love his bedside manner.
Great office location in the West Village, great waiting room. Lots to look at. Office was funky and clean, and everyone was great. Dr. Buka was lovely, funny & thorough. Happy to recommend.
The doctor and his assistant were very nice while also highly professional. Good at calming my nerves.
He has a great voice. He's thorough and made me feel smart for coming in.
Everyone was welcoming and efficient. Dr. Buka was convincing, personable, took time to explain, and seeme quite efficient.
Loooong wait times in the reception area then again waiting in the consultation room
Went for a simple appointment. The staff was nice an accommodating. Will definitely go back.
Dr Buka is great… if his office staff allows you to see him. I've been to this office three times, the first time I saw Dr Buka, who I found professional and effective. The second and third times, I made the appointment with Dr Buka through Zoc doc, and was shown by his office staff into other physicians/nurses that I had not made the appointment with. I waited for roughly 90 minutes for my third and last visit, which turned out to be with a physicians assistant. I will not return here for more bait and switch.
I saw Dr. Buka's staff and they were very specific with details to explain all my questions. I love this office!
I got to the office early and was seen far ahead of my appointnent time. would recommend.
I liked the doctor himself, he was very personable and nice--however, his assistants didn't seem to know what they were doing and I felt that I left the appointment with many questions that were unanswered. I was tested for a variety of allergies, and much to my surprise learned that I am allergic to a whole range of topical things. However, I was disappointed that the doctor and nurses did not explain what this meant, how I should change my lifestyle/diet, etc. When I asked, I felt the doctor gave me a general answer and nothing that was super actionable.
Good visit , left satisfied!!
Love the office and its staff
The receptionists were very professional and very personable. The nurses were well organized and very friendly. Dr Buka was very attentive, thoughtful and perceptive. I was impressed by the quality of service. Paul T.
Dr. Buka took the cyst under my arm very quickly and without any pain.
It was ok ... if I were able to write a prescription myself I would of told myself what he told me. I was looking for a little bit more insight than what I received. Waited way too long. Nurse was nice.
professional and knowlegable
Never again! Please read the reviews on Yelp before you go to this doctor-Zocdoc is not accurate!
The wait time was long but it was because of miscommunication between zocdoc and the office. I requested a cyst removal and called the office to make sure it was set up but when I got there I wasn't scheduled for enough time. The doctor allowed me to wait until there was a window of time that evening so I didn't have to come back so that was appreciated!
Just all around awesome. It's nicing going to a doctor who lives his work. What a lovely environment and staff too.
Major problems getting prescription filled. Pharmacy was a block away. Had to shuttle back and forth between pharmacy and drs. office to get things straightened and had to wait an unreasonably long time for doctor to select a medication that was covered by my insurance. Total visit took 3 hours, 2 of which were involved with getting the prescription filled.
Bobbys the best!
Dr. Buka was a great listener. Addressed my concerns and the appointment was quick yet thorough. The staff was attentive and pleasant.
it doesn't make sense to make an appointment if it takes more than 30 minutes to see a doctor. this is the 3rd time I've been here and I've had to wait more than 30 both times. the doctors are professional and knowledgable, they just need to be a bit more time efficient.
Loved it as a new patient. listened to all my issues and was attentive.
A real professional that takes the time to make you feel at ease . Highly recommend him.
Dr. Buka was great in diagnosis, but he wrote me a prescription that isn't covered by my health insurance, and that I can't afford. It's taken many phone calls to try to speak with the office get a generic prescription; I'm still waiting for a response.
I didnt not feel he takes his time to listen or even help with my concerns. I felt like a number rather than at home or in my comfort zone. All the fluff for this celebrity dertamtologist is false, he has excellent knowledge but i left puzzled and no one ever reached out to me for my follow up treatments which he recommended me for.
Dr. Buka was delightful to work with. I was however, disappointed with how long I had to wait before I saw him. My appointment was for 10:40am and I did not see the Dr until 11:35am.
Very nice, explained everything to me. The office is very clean and welcoming. Just a great experience
Doctors are great... staff not so much. Incredibly rude on the phone with attitudes. Last receptionist argued on the phone with me when I’m telling her exactly what the doctor said. Unprofessional staff will be the downfall of this place which is unfortunate because the doctors are great.
Waited a bit longer than expected, but with so many practices under his name was pleased to be seen by Dr. Buka himself. Very personable, informative, and efficient. Office staff was incredibly friendly and helpful, and I was given periodic updates as I waited, which I really appreciated. Overall, highly recommend!
Very professional and knowlegable. Will come back.
Left work for daytime appt. Checked in prior to arrival so no wait at all. Back at work within 30 mins. Great visit.
Nice office. great staff. Excellent Doctor.
I think he is a great dermatologist and never pressures me into doing any service that I am not interested in.
Diagnosis was brief and just followed what my last doctor did except giving me an allergy test. My condition did not get better nor did I benefit from the meeting at all. Did not have samples on hand, felt like it was a waste of my time.
Dr. Buka was great himself but I rarely got to actually see him during appointments- it was typically a PA. I often waited up to an hour, which became very frustrating. His office is nice and he is a great doctor, but I will be looking elsewhere due to the very long wait times.
The MD's assistants did more to address my medical concerns than Robert Buka himself. I was probably in the room with Dr. Buka for less than 2 minutes. Very rushed, which reminded me why I stopped going to him in the first place. After several years, I thought I'd give his offices another try and yet again, I received the same bedside manner. I'd probably give this a much better review. But afterwards when I went to have my prescription filled, the pharmacy needed to get in contact with the doctor to clarify something with him. They were informed, "The doctor is not willing to take any calls at the moment." So I wasn't even able to get my much needed prescription filled as of yet.
My first appointment with Dr. Buka was for an infection that was in my mouth and spreading to my lips. I was given some ointment, a mouth swab (to test what was going on) and asked to come back on a later day for a follow up. When I came back for the follow-up, I waited over 30 minutes to be sat down in the room and it wasn't until another 30 minutes after that that I realized the only person I was seeing that day to follow up on my issues was the Physicians Assistant and not Dr. Buka himself. This frustrates me because I don't understand why I would make an appointment with a certain Dr. and then travel and hour only to wait and not be seen by the doctor I made my appointment with. The PA also told me I would get a call later that day, which I never received.
Dr. Bucks was great but had to wait 45minutes to be seen.
I really liked Dr. Buka personally, great bedside manner and he made me feel very comfortable. But i felt that he wans't very thorough. I have history of skin cancer in my family so im considdered high risk, yet the body scan was very quick, and though i understand for legal reasons patient is requested to leave undergarments on, when patient is high risk, i feel the body scan must be way more thorough. I came back home and found a mole that he didnt see under my full coverage undergarments. I had to go back for another appointment, which was very inconvenient and that mole actually looked suspicious and had to be biopsied. Thankfully the results came back normal but if that mole was a concern and i didnt spot it myself, he would have missed it because he conducted the exam so quickly and wasn't as thorough as he should have been.
Dr. Buka's office was professional, clean, bright and modern. I didn't have to wait long to see him. He addressed my issues and even offered further options for potentially better treatment. The locations are convenient to work and to my home.
The nurse practitioner was friendly and made me feel comfortable. Robert Buka then came in looked over the nurse's notes, gave me my options and performed what was needed. Very efficient and comforting. Wait time was a little long (30 minutes) but worth it.
Doctor and PA did not spend a lot of time seeing me, nor was the cream they prescribed for me properly described in terms of usage, side effects, and when to stop taking it. Despite booking the first appointment of the day, I didn't actually see the doctor until 40 minutes after I arrived.
Professional, friendly and a clean well managed office with wifi and water in the waiting room.
The visit was well worth the wait
Fast, clear and concise!
Dr. Buka was awesome. He came right in after the Medical Assistant asked me a few questions. He was very positive and seemed excited to see how well my rash was doing. I have told all my friends about him.
The staff was friendly. Dr. Buka was amazing
The visit was productive
The best Dermatologist I've ever had! Kind, knowledgable, friendly, and always helps me on my visits.
Dr. Buka treated my daughter when she came back from summer camp covered with impetigo bullae. He was friendly and gentle with my daughter and the treatment he prescribed cleared up her condition promptly. He also took the precaution of testing her for more concerning bacteria. Would recommend.
i don't typically leave reviews for anything ever...but i love this doctor he was just so pleasant, apologized for the wait & he made me feel comfortable during my visit. i also appreciate the fact that he listed more than one possible solution for my issue instead of just choosing for me. i left my appointment feeling super relieved & hopeful that my problem will be fixed. This was only my first time here and i feel pretty comfortable saying i trust him.
I have waited for 40 mins and was only seen by the doctor for less than 10 mins. The environment of the clinic is good, but not the doctor.
Great Doctor and knows what he is talking about!
long wait,but amazing doctor and really cool office!
Nice guy, but the wait time in the office was far too long.
It was great!
Great visit, always a friendly and knowledgable staff.
Very polite, very attentive, very informative. Open to hearing your approach on how you would prefer to treat your symptoms, i.e.: topical / oral, with / without steroids ect. Options are always a plus! You can tell they love what they do and they do it very well! Staff were all smiles and welcoming. Highly recommended. PS: Skin care vending machine in the waiting room? AWESOME. And they raise organic chickens on their roof, offering complimentary eggs while you wait. An experience to say the least.
It was ok
Very personable and nice. The wait happened to be long today, but they were all apologetic about it, which made it a pleasant wait.
Everything was great, wait was what you would expect for a doctors office. Get there 20 minutes ahead of appointment and be seen about 20-25 minutes after your appointment should have started. Robert was great, super nice and once I was in the exam room I was out in 15 minutes with two diagnosis.
The medical staff were thorough and friendly and seemed very competent. Check in wasn't quite seamless with ZocDoc (I had to re-fill out a bunch of info including info that was on my card which they took/copied), and I was sort of miffed at being pressured to sign a form I didn't want to sign re: billing in the case of insurance denial, but that all sort of worked out (I didn't have to sign it) and yeah. They were certainly nice enough too.
Very professional..clean environment..I was surprised that they took care of my mole removal right on the spot..
While my direct interactions w/ the clinicians was fine, ultimately I would never recommend this practice due to the terrible practices that ultimately lead to poor patient care. I was LIED to multiple times by staff regarding 1)getting prescriptions called in 2) obtaining prior approval from my insurance company 3) obtaining alternate prescriptions. I literally spent hours on the phone with the office, pharmacy, and insurance (just to find out that Dr. Buka's office lied to me). Two weeks after I was emphatically told multiple times that a prior authorization had been requested and to be patient, I finally spoke to my insurance company and found out no contact had ever been made. After the request had finally been made (I believe 3-4 weeks post appointment), it was ultimately denied (which the office is immediately notified about), but no one ever bothered to contact me or provide alternate solutions for my problem.
Nice and clean office in the South Street Seaport area. Took my insurance and doctors, including Dr. Buka, answered all my questions. Only thing was the wait time (I once waited almost 2 hours before being seen). The office also does a little retail with skincare products, creams, etc. All in all a good experience, just minus the wait time.
I went for a rash and the doctor was not helpful at all. I paid a lot for a consultation and was only seen for 3 minutes. The dermatologist didn't even try to see what had caused my rash or what type of rash it was. I still have my rash one month later.
Wish Dr. Buka would've spent more time with me, mostly because he's hot and adorable!
Very professional, The office is clean and appealing to the eye. Gentle and easy to talk to. H=
The wait was absolutely horrific on a weekday afternoon. It took 40 minutes before I could meet with the PA (Dr. Buka does not see patients immediately) and another 1+ hour before meeting Dr. Buka (30+ minutes in the examination room itself). Other than that, Dr. Buka himself and the staff are quite friendly and open to questions if you're willing to spend 1-2 hours waiting.
Great!! Love the office, the staff is friendly and Dr. Buka is awesome!
Dr. Buka and his staff were excellent. They were very nice, and clearly put a lot of effort into their service. Had a good amount of time with Dr. Buka too, and got great answers to any questions I had. Only drawback was the wait time, which took over 30 minutes from sign-in to seeing a doctor.
The wait time wasn't anything out of the ordinary for a busy doctor's office but all the staff kept apologizing for the wait and it felt like they really meant it. And Dr. Buka was amazing! He has such a calming personality and it's clear that he really cares about his patients. It was my first time there and I'll definitely be going back.
My visit with Bobby Buka was wonderful! I was seen promptly and everyone on staff was polite and extremely informative. I couldn't imagine a better experience!
The office is really nice and fancy, and the staff are super friendly. They were the first people to pronounce my name right the first time. Aside from that, there are really no downsides to this office. I highly recommend it.
He was probably the best doctor I have been to in NYC in over 20 years. Highly recommend and the office is very warm and un-institutional feeling. He is very nice, explains everything thoroughly. The front desk people were lovely and his assistants were perfect. I love this place!!
The location is east to find. The front desk staff was very nice and offered me refreshments. His assistants were very through with questions and about my issue. He was very nice, listened to me very attentively and cared for me and answered all my questions. He doesn't force choices on you...just an all around good doctor. Will see again for my care.
I was impressed with the layout and comfort of the office. The staff was professional, warm and made me feel comfortable. The Dr. was on task, addressed my issues and had a nice bedside manner that was in alignment with my overall experience of the place. Overall, it was an experience that exceeded my expectations coming in for my first visit. It was well worth the trip!!
I waited around 50 min, but it wasn't bad, the clinic is really comfortable, it doesn't look like a clinic at all. Staff and dr.buka were very nice. Patience to help you out with problems.
Awesome! Customer Service great!!!! Doctor great!!!
Always easy + usually pretty quick (for a doctor).
Dr. Buka wasn't very helpful to my issues, nor was he very friendly. I had been taken in back after like 15 minutes which was nice but I waited 45min to see the doctor. I'm not sure if he's used to having people of color as clients because he made a very hurtful comment towards me regarding my race like I was some kind of cripple. Also I'm very conscious about my body and how I look so when I did my screening I asked that the two people he had in the room would leave and he told me that one had to stay. I felt very uncomfortable through this whole situation and I will not go back.
This is the one appointment I get excited for! Dr. Bobby provides the absolute best care for keeping my skin both healthy and fresh. I’ve been multiple times, for skin cancer screenings, skin/health issues and laser treatments - every time I am impressed with the level of service and the results. Dr. Bobby has a wonderful warm personality and detailed knowledge that makes you feel like you are in the best possible hands in the city. He always takes his time to make sure you are well cared for, which contrasts from other places that rush through services. I’ve visited every office and each one is very modern, has great equipment and is well decorated to not feel like a bland doctors office! I highly recommend going here, you’ll look forward to getting your check ups and services!
great staff, found an effective treatment for all my concerns
Excellent service the doc himself and also he medical staff were very professional and polite. Andre was his name very knowledgeable about different medications and procedures. I would certainly go back ????
Felt very comfortable and relaxed. Had a procedure removing wart from a finger - quick and efficient by a knowledgeable doctor.
Very professional and thorough. Recommended options other doctors missed in the past. Highly recommended
I had a 5:40PM appointment and I was ushered into the room one full hour later. I saw the doctor at 7PM. That's just ridiculous. The front desk staff was rude and cold. The nurses gossiped instead of tending to patients. Additionally, one nurse couldn't figure out how to use the computer or log my medical information. I only came here because my regular dermatologist was all booked out and I needed to be seen quickly before my trip -- worst decision ever. Never go here. There are far better doctors at Tribeca Skin Center.
Very nice and knowledgable.
Dr Buka always does a great job. I've been going to his practice for fillers and Botox for years. The only downside is that the administration is a bit disorganized which can be frustrating.
Cool office, very quick and concise.
Disorganized. Rushed. Slow.
always reliable, helpful & friendly staff
Dr Buka was great. He is very professional, kind and helpful.
Dr. Buka was great, very personable and treated me right away!
I have never experienced a more non professional environment in my life. I would highly recommend seeking an expert's opinion elsewhere before ever returning to this establishment. I.E. My wait time exceeded well over an hour and a half, my privacy was violated in numerous ways, and the office operated in a dysfunctional way from start to finish.
He is very professional and makes you feel that he is very knowledgeable, stuff is also great (something hard to find in NY)..
I loved my Visit with Dr.Buka, I finally know the cause of something that has be bothering me for years. I have gone to several doctors and all have given me different responses and no solution. Today DR.Bukka was able to provide me with answers and solutions to my problem it was well worth the wait!!
Over all, my experience is exceptional. Everybody is professional, from the front desk to the MA and doctor. Facility is clean and tidy. Would highly recommend this doctor. 5 star
Why did I wait 45 mins when everyone else was ushered in
I have been going to Dr. Buka for several years and have had amazing experience with him and his assistants. I work in the downtown area and started going to him soon after he first opened the Front Street Office. Dr. Buka is an engaging and interesting person. I also completely trust him. He takes time to talk to me and remembers things about my life to reference each time I go in. His assistant, Alette, is really lovely and does a wonderful job. I really like these people. They both go out of their way to take care of my specific needs. It is a comforting thing to have a doctor you feel really good about. Just be aware that if you want an appointment with Dr. Buka, he is only in the Front Street office on Tuesday (at least as of when I am writing this). Monday he is in Greenwich Village office. Don't forget to get one of the eggs he brings from his farm that are free to clients!
I went a couple times. The first time I was seen by the doctor. The other times I was seen by random assistants who did procedures who didn't always know what was going on.
Dr. Buka was gentle and nice--got the impression that he is a "popular" doctor...probably will return.
The office was clean and very well organized. Staff was efficient and friendly. Service was quick and detailed.
Took over 1 hour and 15 minites
I would not recommend Bobby Buka. I have waited over a month and a half for their office to complete a Prior Authorization!! I really need the medication and even after countless times of calling their office, nothing happens. I have been put on hold for over 10 min just to be lied to. They tell me my form will be moved to the top- that was 10 days ago and nothing has been done. Buka is good but I waited over an hour to see him, spent 3 min with me and my issues are not solved. Waste of time and money.
Dr. Buka is considerate of individualized needs and superb with pediatric dermatology.
Wait time really made me want to leave and get a refund on my card. I don't understand why Dr.'s make appointments, and then make you wait...my time is valuable and i was taking this appointment during work hours (my own personal choice). I saw him for all of 5 minutes IF THAT. Very warm, and friendly held a conversation asked me about why i was there but never examined any other place on my face aside from what i came in for (struck me as odd but hey maybe he was having a busy day and needed to move through the remaining patients on his roster) I will give him another try. Office staff was friendly but after waiting an hour...I think anyone would become impatient.
Professionalism, knowledge and concern are just some of the reasons that I see Dr Buka.
Everything was good albeit brief.
Took entirely too long to be seen. Once in the exam room - things were great.
I think my visit with Doctor Buka was great, because He will go make me feel better about my keloides. I do not want they come back against? Never ever ever I want Doctor Buka to removes them for me definitely. Because I am not comfortable with them.
So friendly and comforting and thorough and reassuring!
Dr. Buka, is excellent and his staff is just as good. He has a wonderful bedside manner as well as taking the extra mile to find out why you are there and how else he can help. The Best!
Awesome. Professional. Answered all my questions, calmed my nerves, just great.
It is always dire to book a 5PM visit at a specialized doctor. I arrived early but was out by 5:27PM. Well done managing the waiting room!
Besides the waiting issue I am 100% satisfied with Dr.Buka's treatment. He has actually fixed my skin. I found a dermatologist who fixed my skin after 15 years of trying different dermatologists. I highly recommend him to people who are looking for the best skin care doctor and honestly, it's worth waiting for him. Sal
Fine if you want cosmetic. Not a serious dermatologist.
I went to see this doctor with my children and I like him very much.
Great. Highly recommend
I hardly ever see Dr. Buka or any other of the doctors. It seems that only PA's are see patients now.
Dr Buka is by far the best dermo I have seen. I highly recommend him!
It was a great experience. Dr. Buka ensured that the patient was comfortable and had a pleasant visit. I will recommend him to friends and colleagues.
The office is clean and lovely. Dr Buka couldn't be nicer and was very thorough. The staff was great and not a long wait !
the last 2 appointments I waited more than 40 minutes. If they are running late, I would be helpful for them to call patients to tell them to come in later or give them a chance to re-schedule. I came in during my lunch hour, I was very late getting back. All the digital tools like (ZOC DOC, TEXT REMINDERS...) are a waste if they don't use REAL SMART PEOPLE to make smart decisions.
He is very professional and friendly.
Dr Buka was very professional and made me feel comfortable discussing my condition with him. He takes his time to view your condition and helps you find a better way of solving it. Will recommend him always,
This office is one of the few that will take certain Medicaid add-on plans (not Medicaid itself) so for that reason I am a loyal, grateful patient. I have only had acne treated at this office. I have accepted that the office has a lot of different doctors and/or physician assistants working there and am mostly fine with them. Unfortunately of all the doctors that work here, Dr. Buka is the one that is the most hurried. I go for an in-office procedure that's painful and ineffective if rushed so it's something I don't appreciate. He's knowledgeable, pleasant and calm to talk to but none of that matters if he can't take the time to administer treatment carefully.
Dr. Buka helped to get my cystic acne under control. He takes the time to listen to your concerns and conscientiously goes about planning your treatment. Additionally, the ease in which it is possible to obtain prescription refills is very convenient. You simply call Dr. Buka's office and leave a message with your Name, Prx, etc. Someone will call the prx into your pharmacy within 48 hours (unless you have not visited in a while and need to see Dr. Buka in person).
Absolutely STAY AWAY from this office!!!!! I had the worse experience ever. I came to perform a laser tattoo removal service, for which I paid in cash (it is not covered by insurance). On my way out, I asked Dr. Amy Spizuoco how much the hair laser removal service would cost. Her answer was that she does not know the pricing because Williamsburg office does hair removal and she is not involved in it, but thinks it might be certain amount for underarms, which is something I should still confirm with the other location office once I schedule my appointment there. Two weeks later, I learned that the doctor charged my insurance additional exact amount for some kind of "consultation". I called the office requesting additional information on why would they charge my insurance when I paid in cash for tattoo removal appointment. The answer was that Dr. Spizuoco's "one second" reply about laser hair removal was some kind of a "consultation". Really??? Nor did she ever warn(!) me before answering my question with "I don't know" that she will bill my insurance and myself for additional amount as a "consultation fee". I have already paid her for my visit, why do they need to charge me again for that one question she didn't even know answer for. Of course, I disputed the charge as I believe it is fraudulent and the office is trying to get as much money as they can from my insurance. I spoke to a girl in billing department (extension 803), which was very unprofessional and actually had audacity to threaten me with collections if I do not pay the bill. So, this office can bill you for anything they want and you won't even have a chance to dispute anything and just will be forced to pay their bill! If they told me that they were going to charge me additional amount while I was in the office, I would at least have an opportunity to dispute the charge right there with the doctor. But they bill you later and just threaten you with collections if you don't pay them. Literally, you pay for everything in the office in cash, and then you get home and they send you another bill for nothing. Also, this individual in the billing department promised me that the doctor will call speak to me but of course nobody ever called me. So, I was not even able to dispute the charge with the doctor! And Dr. Buka does not seem to care how people in the billing department are running his business. I am cancelling all the service with them and changing my dermatologist because absolutely cannot trust these people. Please stay away from this office!
My first visit went pretty well. The information given out by the office personel and the doctor was clear and straigh forward. The office enviroment was very professional and modern. Was pretty cool.
The worst doctor I've visited. I should've listened to the Yelp reviews, which had other experiences like mine. I waited nearly two hours in total to see an unhelpful PA and then Dr. Buka, who couldn't give me 5 minutes of his time to talk through what my issue might be. He was cold and exasperated and didn't ask me a single question about my problem -- and then got frustrated when I started to ask questions about what it might be, and said he couldn't help me until the symptoms were worse (??). I've seen two other (non-derm) doctors about the same thing in the same state, and they both (without me asking) were contemplative and critically thoughtful about what it might be, and I received the opposite with Dr. Buka. I ended up walking out as he sat there answering my questions with "I can't help you." I'm still waiting on the refund they said they'd give me, but have talked to someone about filing a complaint on the practice if it doesn't arrive. Don't waste your time here.
It was amazing So happy with everything
Very attentive staff who listened to everything I had to say. Dr. Buka was very professional and knew what he was doing. I'm very happy with the service I received. Will definitely come back.
I am so frustrated. The doctor was fine and the practice good, but I have waited 3 weeks to get them to send a form/make a call to my insurance company so I can get the prescribed medicine and they WILL NOT DO IT. despite calls by myself and the insurance company EVERY DAY. Dr. Buka, if you see this, please help.
The wait time was pretty long for my liking, and I only saw the doctor for a very brief amount of time. He seemed knowledgeable and confident though.
This was by far the worst experience I have ever had at a doctor's office (assuming Buka is actually a licensed doctor). I waited to hours for the pleasure of meeting "Doctor" Buka. Once I finally met with him, Buka thought it was a good idea to bring in 5 of his assistants to look at my condition (which was a minor rash-nothing too interesting), because of course a patient visiting a dermatologist would want as many people as possible to look at their condition. I felt like an animal at the zoo on display. Anyway, after a quick 30 second look from Buka, he wrote a script. Because this visit required such a high level of technical expertise ("here's a script for an antibiotic"), the "doctor" charged an absurdly high fee for the visit (which I can't specify because then this review wouldn't be published). I've had top surgeons charge less for work that required actual expertise. What a joke, Buka is a total disaster. HOWEVER, this appointment (which was the worst and most inexplicably expensive appointment I've ever had at a doctor's office) was just the beginning of the fun. I had to pay out of pocket for the appointment because I had yet to receive my membership ID from my insurer, and I've spent the last 6 months trying to get reimbursed from my provider. However, I have not been able to do so because the billing department at Buka's office does not know how to answer phones, let alone provide information to insurer's, despite my numerous attempts to explain to them how to work a fax machine (because the billing department is unreachable I had to visit the office to explain how fax machines and insurance companies work). My next call will be to the NYC Division of Consumer Protection. IN SUM, DO NOT VISIT "DOCTOR" BUKA. HE'S A TOTAL LIGHTWEIGHT WHO CHARGES A LOT OF MONEY FOR 30 SECONDS OF HIS OBVIOUSLY VERY VALUABLE TIME.
Dr. Buka is funny, knowledgable, personable and made my procedure absolutely painless. I do not like stitches, or their removal, but I am actually looking forward to my next appointment. My one wish: that the reception staff was as friendly and welcoming as the doctor and his team beyond their desk. Highly recommend!
Without insurance my skin consultation was pricey. I was seen for about five minutes where only about five seconds was spent looking at my face (no exaggeration). The doctor was nice and pleasant, but I don't feel like I learned anything about my skin or how to take care of it. He wrote a prescription for 2 types of cream and it all seemed very cookie cutter. I expected the price and was willing to pay it in exchange for (non-internet) knowledge but I left there with 2 prescriptions that I probably won't fill. To me it's not worth it to go back.
After I waited in the doctor room at the office for about 25 minutes The doctor came in the room with an assistant and with a medical student. He seems very knowledgeable, however he didn't ask me a lot of questions. He was in the room with what it seem to be a "resident doctor" and he was giving her more attention than to me the patience. He took about five minutes gave me some prescriptions and left the office without saying, I felt a little ignored by him.
Super prompt, professional, and personal attention. Attractive office. Great Williamsburg location. Would recommend to friends / family
I have to fill the prescription, CVS does not have anything in stock, they will have to order & check with my insurance, in that case, I haven't started to use them as yet. Thank you.
I was referred to Dr. Buka by a colleague so I was really expecting a great experience. I don't mind waiting for a good doctor as long as when I see them it's well worth that wait. This was not the case. Dr. Buka had relatively good bedside manner, but the fact that I waited over an hour - when I had a scheduled appointment, and then saw him for exactly 3 minutes - did not give me the feeling that they wanted my business. The Dr. came into the room and expressed the fact that he knew I was a new patient and yet still was very quick. Again, his bedside manner was good; he's very soft spoken, but in between him yawning and starting a procedure on me that he did not even give me warning was going to start, he could have taken a bit of time to discuss my other reasons for being in his office. I practically had to stop him from leaving the room to get the answers I needed. He seems too busy to handle all of the patients that were scheduled with him in one afternoon. Very disappointing experience. Supposed to follow up; not sure if I'll return or not.
Took a while to be seen, but once he was available, Dr. Buka was excellent.
Waiting time is too long, should manage overbooking better
Had to wait over an hour to be seen by the doctor. He was very pleasant but not worth waiting over an hour for
I had heard good things about Dr. Buka from a coworker but had a horrible, horrible experience. First, I waited 45 minutes to be seen, only to wait in the exam room for another 45 minutes. I was there to get a broken blood vessel on my cheek removed but Dr. Buka said he could laser away some redness on my cheeks at the same time with just "minor bruising". I asked several times if it would be so noticeable that I couldn't go back to work and he said no, it would just be a little red and easily covered with makeup. Instead, my entire cheeks turned purple and swollen. I went home and rested and when I woke up the next morning, my eyes were swollen shut. He had never even mentioned this was a possibility to me. I iced my eyes for 2 hours to get them to a point where I could see and went back in. He wasn't there, so his partner saw me (after another 45 minute wait) and just said that it wasn't "that bad" and to just ice and massage my eyes and get better makeup. My face was swollen for 3 days, my cheeks were bruised to the point that no make up would cover it for a week. And after all of that, I still have the same redness in my cheeks as before. Really, really disappointed. Huge waste of money and a week of my life.
My wait was a bit long - over a half hour - but the service was excellent. I felt very comfortable with Dr. Buka, and the appointment did not feel rushed.
very quick - felt like a conveyer belt. too many nurses in the room at once.
Present, knowledgeable, kind - best in class personally and professionally
He is just great!
The best of the best! DWils
Dr. Buka and his staff at Sullivan Street Dermatology were all very kind and professional. Both times I've been to visit, however, I had to wait in the front waiting area for half an hour and then wait another 30 minutes once I was called to the back room. This wouldn't be a huge problem, but no one apologized for the delay and then Dr. Buka was very hasty with his exam. Overall it was an ok experience and a very nice office, but I probably won't be back.
Dr. Buka is personable and informed. He has a well coordinated office and staff. He does keep a fairly tight schedule so I found it helpful to write out what I wanted to talk about before our appointment.
LOVED Dr Buka. All the staff were friendly and professional. He was very knowladgeable and straight forward. Gave me all the options without pressuring me into an expensive procedure to fix my problem. Gave me all the info I needed to make all my decisions. Doc did a great job, the cheapest option fortunately worked and fixed me up in only one visit. Definitely going back the next time I need a dermatologist!
Aside from a small wait time, he was very knowledgeable and comforting. He spent ample amount of time answering my questions and explained how my new regime will work for my skin and plans for the future. I especially appreciated his knowledge on holistic practices! Needless to say I will continue to see him!
Wonderful office, wonderful doctor!!!
I was referred to Dr. Buka for a skin cancer screening as well as a consultation for mild acne. I arrived a few minutes early for my appointment, and was uneasy when I saw that the office was packed with people waiting- so many that there were not enough chairs for everyone. I ended up waiting over an hour before I was called back, which I find incredibly disrespectful. After all that waiting, my appointment lasted maybe 10 minutes, with less than 5 minutes with Dr. Buka himself. The nurse was quite nice, to her credit, as well as honest.. I asked if it normally takes an hour to get called and she said "on a good day". When Dr. Buka entered, he did an incredibly fast screening of my whole body. Just kind of glanced over everything and then said I had nothing to worry about. Then I sat down to talk about the acne. I was surprised that he had an answer about it already, since he hadn't even looked at my face! He prescribed a topical cream which I did not end up filling. Overall, the experience felt unprofessional and impersonal. It looks more like a coffee shop than a doctor's office, and the "gown" they gave me was disposable and made out of paper. The quality was not worth the enormous wait.
Dr. Buka is thorough and personable. The people that work in his office are really sweet too.
When getting cosmetic treatments it's nice to feel heard. He listens. Intently. He identifies what I want - it's not a generic assumption of what women tend to go in for (botox, fillers). He wanted to accommodate me (Questions such as - do I like a natural look? prefer more of a 'no wrinkle' look?) in a detailed way. The results are excellent just leaving the office (fillers are natural but have me look refreshed). I look forward to seeing the results of the botox in a week!
Doctor Bukka was excellent as always. His front desk staff however is appalling. First tip is to always request an appointment with Dr Bukka specifically if you want to see him. Otherwise (and especially when booking with Zoc Doc) you will end up seeing another provider. Today when I arrived for my appointment I was told I would not be seeing Dr Bukka despite requesting him specifically. I mentioned this to the front desk and they told me he is "in the building to answer any questions I may have" but it is their policy that I would see a Physicians Assistant. Why would that be their policy if I requested Dr Bukka specifically, and why wasn't I told that at time of booking? Regardless, Dr Bukka ended up coming in to see me and did a fabulous job, so I'm not sure where the mix up was that almost led me to leaving the office before my appointment even began.
Displayed a very tender and caring nature. Made my 5 year old daughter feel completely safe. Very knowledgable and comforting as well. Nice staff. Impeccably clean office.
Saw Dr. Buka for a total of 6 minutes, in which time he gave me four prescriptions and shots of steroids for acne. Very efficient but speed was worrisome.
The doctor was lovely, the office was clean, but it was packed to the gills and people were pretty visibly upset with the amount of time they'd been waiting.
Had a special request to consult with dr. Buka but felt like it was a rush. I wanted to speak with him about getting the fractional co2 laser and have him walk me through the process and the possible result especially because I'm going to be spending a lot of money for just one treatment, but he came in and was very unprofessional (took a Qtip and was chewing on one end while he spoke with me). The whole consultation took 5 minutes. I still ended up getting the laser treatment and the results and overall experience during my treatment weren't good at all. Afterall, the assistants were friendly and the offic space was clean and we'll designed.
The wait is too long! They don't seem to care and value patient's time.
This practice needs a better scheduling system and more competent staff at the front desk. They are incompetent and also unpleasant when dealing with patience. Not sure what is behind this behavior but it's incredibly annoying. You ask them for a specific doctor, they said they booked him/her, and then it's not the case. Also, waiting times are too long.
I will definitely recommend him in the future. He's an awesome Doctor and a really nice guy. Staff is nice and short wait too.
Now I remember why I was hesitant about coming back. Waiting 30+ minutes in the waiting room is unacceptable. I'll find someone else who is more respectful of their patients time.
It was great but the wait time was a bit much. Then again I was with a 2 yr old so patience is a virtue! But looking forward to the next visit.
Wonderful!! Very professional, explained all my options and answered all questions clearly and thoroughly. Friendly, personable, listened well and made an effort to be accurate. So pleased to be working with Dr. Buka!
Always professional and great.
As always my visit is a pleasure
Dr. Buka is amazing- I highly recommend his services
I needed a last minute appointment, and everyone in the office was accommodating and easy going from start to finish. Multiple locations, open daily, which is ideal.
Very nice office, very friendly personnel, efficient and clear in their work. I will definitely return!
Thanks! Great facilities and doctors.
I am MORE than pleased that I have found, after 15 years looking, a dermatologist I will be comfortable with for a long foreseeable future.
After waiting over an hour, getting a half-assed cancer screening, and paying an exorbitant copay, I was told that the only way to treat my acne scars was with a laser procedure that would cost me an outrageous amount of money. He had no other suggestions. Needless to say, I'm never coming back here again.
A bit of a wait to get in, but the doctor was great. Already recommended him to others.
I greatly enjoyed my visit with Dr. Buka. He has an excellent bedside manner and his staff was great as well. The only issue was the wait time, which other commenters have documented as being a problem. Make sure to leave plenty of time because you will be waiting for a while.
Dr. Buka really took the time to treat my problem and answered any questions I had. He's patient and extremely knowledgeable about his profession. Highly recommended!
They're way way overbooked there, so expect long wait times in the waiting room, and in the examination room. Lots of hustle bustle and confusion amongst the physicians assistants as to who saw what patient. Dizzying for the patient. Time with actual doc was negligable.
The waiting time to be seen was 40 min, and first you being seen by PA, and than by MD. So its kind of long visit.
Always a convenient and quick visit. I've never seen any other doctor besides Dr. Buka but he is efficient and I would continue to use him for all my skin needs.
As always. thorough, professional and kind.
Good and professional service, felt very comfortable, listened to all my concerns, I already felt better once I had left the office! highly recommended :)
i was treated very nice bobby and one of his other female dermatologist saw me and they were very knowledgeable and explain everything and answer all my question. one of the best office i ever visited from robert buka i would recommend this to everyone even kids.
Dr. Buka is truly a great doctor. He has great bedside manner and takes the time to answer any questions you may have. He really cares about his patients, and it shows. I highly recommend him to all my firends and family!
I had a semi-invasive procedure done today; and, will not know how effective it was for some time. But, regarding my appointment, everyone was very kind and helpful. I didn't have to wait at all, either. My only criticism is that my procedure required that I stay home for several days after my treatment; and, there were some items that I needed to have at home to care for my skin. However, I was not given this list of items until I received my treatment. Thus, I had to go to the pharmacy etc after my treatment (when I really wanted to just go straight home and not have to be out). But, I would definitely recommend this dermatologist.
Nice office. Maybe about 30 minutes before I was seen, so not a terribly long wait. The actual exam was pretty quick and informative which was great. In and out in under an hour. Everyone was friendly, from the front desk to the doctor. I would recommend Dr. Buka.
Awesome office! Didn't have to wait terribly long and that's unusual for a derm visit.
I cannot recommend Dr. Buka enough. He was so thorough, professional, and addressed all my concerns and questions with complete care and respect. His office is cool and well designed, and the staff was friendly and professional. I'm definitely going to go back to him if I need to.
Doctor Buka was in and out. Immediately after the procedure ( injections for keloids ) Dr. Buka left the room before I could even ask any questions. He is very full of himself and so focused on his own aesthetic even saying, "let's Buka that scar out" referring to the removal of my keloid scar. Given my experience during this visit I am VERY hesitant to have this doctor preform a surgical procedure to remove my scar. I also noted he will preform a less aggressive treatment then required in order to turn one visit into four $$$. Dermatology is a very perosnal field as many skin conditions come with stigmas and insecurities and Doctor Buka is about as unpersonal as they come. Turn on those ears doc and listen to your patients.
Great practice with excellent dermatologists. Recommended doctor to two colleagues and they booked right away!
I met Dr. Buka during my first visit. He was very friendly and took the time to talk with me and answer all my concerns. All subsequent appointments have been with PAs (I think that is their qualifications?) and I have not seen Dr. Buka. They have prescribed me different medications. Only complaint is I saw one woman and she prescribed me one medication. Next time I went, another woman and she told me not to take it. I am very grateful to them that because my insurance won't cover the facial wash they prescribed they give me samples each time I visit the office.
I visited Dr Buka at the Front Street location. First thing I noticed office was clean and organized. Receptionist took care of paperwork right away, and insurance payments- I would suggest filling out forms on ZocDoc prior it saves the time on filling out paperwork. I was escorted to room on time. Waited 5-10 minutes for the doctor. Consulation was a quick, however felt confident with the proposed treatment and doctor allowed oppurtunity to ask for questions. I would definitely recommend Dr.Buka
Friendly, wonderful staff. Amazing facility. Dr Buka is my go to guy.
Doctor Buka's concern for his patients is exemplary. He makes sure that he answers all your questions and will continue to do so until you are satisfied. His assistant was so helpful that she even wrote a set of instructions for me to take home for the use of the medication and timetable. Very much impressed with this visit.
Excellent facility and great staff.
Couldn't ask for more from a doctor
I really love Dr. Buka's office and staff but I must caveat that I've only actually seen Dr. Buka himself ONE time. Some of his PAs who stand in for him are very knowledgable and I am happy to be seen by them, but it can be a bit irritating when you end up seeing a different PA every time you go, who isn't familiar with your history. My advice is to find a PA you like and request them.
The admin staff here is really terrible, and it's such a shame because I do like Dr. Rhee. However, if I can't receive my prescriptions what's the point of seeing my doctor? I have been trying over the past month to get their office to complete a pre-authorization required occasionally for my prescription- however, it has been a month since the health insurance delivered the request to the staff and despite MANY calls which involved discussions about the request that were barely informative, clearly not productive and took such a long time for nothing. I always get the answer that the request is still "PENDING"....after a month???? This time it is not the health insurance, shockingly, but the staff. I was provided a sample to hold me over but it is only a temporary small supply, I still need my actual prescription. It is always the same story when I call every week. Whoever has been assigned my prescription's request is a medical assistant (or several assistants) who constantly drops the ball. The quality of service here has clearly declined since I've started going here a few years ago and I've never been so appalled at the lack of care. GET IT TOGETHER BUKA.
Staff was very friendly helpful and professional I've been to 2 dermatologist before Dr. Buka and I wish I would've gone to him sooner!
Dr Buka and his assistants were friendly and courteous. Very knowledgeable on skin related issues. Definitely recommend a visit future seeking patients
Very nice guy - saw me right away and was really helpful in going over options for my treatment.
He was SUPER quick- only met with me for about 5 minutes. But he knows his stuff. He knew IMMEDIATELY what was wrong with my skin-- and I've been going to dermatologists for acne for years..... Trendy office, they try to upsell you on products/services, but overall a good experience.
It was delightful.
I was very comfortable with Dr Buka. He was very thorough.
Wait Wait Wait - if he could only get that problem fixed, this place would be perfect!
Short wait to see the doctor, but less than 10 minutes. His bedside manner was great and he explained everything to me that needed to be done and answered all my questions.
Great doctor who really knows his stuff but I wasn't seen until 50 mins after my appt time...unacceptable.
The wait was so long! And my visit was was under two minutes. Not the best experience.
Very clean and organized office. Helpful in answering questions and very knowledgeable. Friendly staff. Would definitely recommend!
the worst in WAITING TIME and BILLING. they sent my account to collection because their office didn't process bill on time. Don't use any of their offices.
I was running a little late but once I got there a few minutes later a medical assistant showed me to a room. It did take a while for the doctor to see me but once he did it was a quick standard meeting.
Professional, calming, informed, caring, thorough, accomplished - A patient of Dr. Buka is a lucky patient.
Wanted me to sign a waiver.
Dr. Buka is a wonderful person as well as a great doctor. That is why I would recommend him to anyone! He is truly gifted and kind. That is a blessing.
super nice guy and very professional
While the doctor was extremely friendly and professional, I had to wait over an hour past my appointment time for a consultation that took 30 seconds. Very nice office, and very nice people, but don't go there if you need to keep to any sort of schedule.
The staff is very pleasant. Dr. Buka is very easy to talk with and made me feel comfortable and he is efficient with his work. I will highly recommend Dr. Buka to my friends and family.
Very friendly and professional during my skin screening but you need to sign an arbitration agreement, meaning if they mess up you can't sue them (Sketchy! Would not have let someone who did that cut into me for sure.) He also upsold me from the skin screening to acne medication which I found pretty skeevy. Nurse did not recognize the name of the fairly common medication I take so I had to slowly spell it for her for my record.
I met with Dr. Buka on my first visit and with assistants for follow ups, all pleasant visits. The staff members take the time to answer any and all questions and are very knowledgeable.
This was my first time actually visitng with the doctor as opposed to one of his assistants.I love that his skin was virtually flawless, good representation of the product. Gave me all of my options and a good outline of how long it would take to solve my specific skin conditions.
the doctor really understand all skin type the best in the city really is helping my daughter who suffers from eczema
It was great.
Very pleasant office environment.
I showed up roughly 30 minutes as I normally do as a new patient at a facility. They were able to put me in a room and I met with a nurse 20 minutes ahead of my appointment after having filled out all of the paper work. She was incredibly friendly and helpful. The doctor came in a few minutes after my scheduled appointment (as to be expected) and was quite thorough in his examination. On top of that the office was beautiful - it looks like an ad agency, and the rest of the staff was friendly. Looking forward to my next visit.
Pretty rushed - needed to be reminded to address the issues I'd said I wanted addressed. But he was very helpful and polite when he did address them.
I was really early for my appointment, about 30 minutes early and I was attended to right away. The two front desk people were very welcoming and helpful. I was seen by a nurse right away after I filled out paperwork and I waited a little to see Dr Buka. He was really friendly and respectful. He checked my scalp thoroughly and made an assessment then gave me a prescription and wants to see me for a follow up. It's apparent he really cares about his patients and wants to see them healthy and happy. I look forward to my follow up.
Very nice office and very nice Doctor. Wait time once i was in the patient room was a bit long - i think i was in there for over half hour waiting on him to see me. Overall - it was a good experience, though.
Office clean and friendly. Dr. Buka was great. Worth the wait.
Very friendly staff. Clean. Dr Buka took care of what needed to be done. Very efficient and Very nice.
Dr.Buka was wonderful! He was friendly with my daughter, whom was the patient. He showed an interest in the homework she was doing and that put a smile on her face.
Amazing. Dr Buka seemed to really care about my condition and referred me to one of his colleagues.
Very kind and thoughtful doctor. Actually engaged with patient and created a pleasant atmosphere. Highly recommend him to anyone!
Nice doctor and staff. The office is very clean, modern and welcoming The visit was so quick though, and I felt the doctor didn't take the time to really explain me what was his plan of action, leaving it to his assistant. It lasted about 5min. I wish I had the opportunity to ask more questions but he was gone before I could.
Bit of a wait, but excellent afterward.
I thought that Dr. Buka was great with my daughter and made her and myself feel very comfortable. I would definitely recommend him to my friends and family.
I saw Dr. Buka at his South Street Seaport location. The office is nicely decorated, a good mix of old nostalgic ads and photos, mixed with modern design. I had no wait time whatsoever. I was really impressed with Dr. Buka. He has a very caring and gentle demeanor, and encourages you to ask questions without feeling ignorant. He was quick and efficient, and seemed certain that my skin issue would be cleared up within two weeks, which sounded great to me. The only complaint I had was that the medical technician was present the entire time. I can understand in the beginning to prep me, but once the doctor enters, the medical technician should leave. I would like as much privacy as possible, especially when I am undressing to show the doctor something---which is already awkward enough. But I also didn't request that she leave, so maybe that is my fault. Overall though, great doctor and visit!
Great "bedside" manner. Friendly, highly competent, nice staff, good office environment. Couldn't ask for anybody better.
Absolutely no respect for a patients time. I waited over 90 mins. If I skipped my appointment the practice would bill me and yet he refused to compensate me for my time. Shameful. There should be a law governing how a Dr. schedules that charges the Dr. the same as they charge us for missing appointments.
I was seen by someone other than Dr. Buka. She was good but would have liked to know that earlier.
Excellent patient care Procedure was done with minimal pain
My consultation itself was great, Dr. Buka was lovely, friendly and reassuring. But I thought the wait time was unacceptable. It was also freezing in the waiting area due to full blast AC...
I am always impressed by the kindness and professionalism in Buka's office. The decor is amazing and it is clear he cares about his employees, and they all care about the health of their patients. I felt looked after and important! love this doctor, would and will recommend him to anyone.
Very professional. Beautiful office and nice staff.
Waited about 40 mins to be seen by the doctor. The staff were friendly and delinquent. And the doc made up for the wait time with his charisma. A little uncomfortable that the assistant doesn't leave the room and they both face you making it feel as you just had an argument and they are teaming up. The dynamic was weird but overall the doctor was very knowledgable. Impeccably clean. And friendly.
The wait time was actually not bad, especially rush hour after work at 5pm (then again monday after july 4th might be a factor). Only about 5mins wait from when i first checked in then about 10 mins after i was seated in a room and questioned and waited for Dr. Buka. Dr. Buka came in along with 2 colleagues, 1 being a nurse and another possibly an understudy. I was a lil disappointed as once i explained my ezcema outbreak ordeal, Dr. Buka said probably only about 4 sentences before letting his understudy take over. He was there probably about a total of 1 minute and left. Granted, Kara, the understudy seemed knowledgeable n polite I thought Dr Buka, would take more time to address all my concerns. Kara spent a good 10 minutes explaining her regimen for me and recommended the typical steriod ointment, despite explaining had concerns about as i"ve used it in the past. She was very polite and informative though. Come to find out the prescription steriod looked very familiar as if i used it in the past as a child (now 25yrs old). And another cream something I already had laying around at home. Basically besides leavin wit some presciptions I didnt leave with any info i didnt already know and with the feeling I was jus another "in-and-out" type of patient. I will most likely do a follow up appointment in 2 weeks to show the status of my ezcema and to try the "light therapy" they recommended. Depending on that, will dictate if I want to continue with them as a dermatology,
I enjoyed Dr. Buka. He addressed my concerns in a professional matter and brought things to my attentions that I was unaware of. I will be going back to him in the future.
Dr. Buka is an excellent physician - very thoughtful and with great bedside manner. Additionally, the office staff are quite professional and the office itself (Sullivan St) is lovely.
For a very busy doctor, I felt that he was present with me during the visit.
Glad my daughter recommended him to me. Plan to continue with him as my dermatologist.
Lovely space and efficient, friendly staff all around.
I think he's a great doctor and I have nothing but praise for him but the wait time to see him despite having an appointment seemed tremendously long. I waited an hour for a ten minute appointment, which is hard to do in the middle of a work day. His staff was friendly and he was very friendly and great!
Dr. Buka was running behind on the day of our visit, but despite the wait, he was professional, and evoked a warm and caring "bedside manner". Just what a nervous little girl (my daughter) on her first visit needed. I would recommend him highly after the first visit.
His bedside manner is phenomenal. Also he found skin cancer on my back. I just went to a different dermatologist not too long ago and she never said anything about the moles on my back.
he uses too many PAs, and they don't know much.
Always excellent service
Excellent visit. Everyone was very quick and professional.
Doctor and staff are friendly yet professional. Office is clean and calming. Only downside to my visit was having to wait 50 minutes and having people who came in for appointments after me go in before me, but that happens at any office for a number of reasons.
Friendly staffs and knowledgeable doctor.
Dr Buka needs to change ThevGreatest American Hero! Pilot is from 1981. It was a very good year but the series lasted all of 2 seasons. Please put it to rest! Lol
Awesome doctor. Very understanding, thorough. Great bedside manner. I am a hypochondriac and have OCD issues so going to the doctor is never a pleasant journey...Dr. Buka was very understanding on this count. Also this is the hippest dermatology office you'll ever set foot inside, trust me.
he was right on the money
Very professional and explained all my concerns thoroughly. Very clean office with complimentary water. He had a surgery for a scar on his arm and he showed me to show how my scar would look afterwards.
Very pleasant doctor and office staff!
Doctor Buka and the entire staff was wonderful!
unprofessional and rude, not recommended.
Dr. Buka epitomizes modern day caring, compassionate medical care! Highly recommend without a single reservation.
Beautiful office, really courteous staff.
Nice office, friendly staff, very professional, an overall great experience. Highly recommended.
Very smooth. Great office and staff. Explanatory session, left feeling informed, comfortable and relieved.
I finally decided to go see a dermatologist for my acne.. The doctor was very pleasant so Was the physicians assistant and medical assistant. Front desk staff were great too. The doctor was very pleasant I did not feel rushed and he allowed me to ask as many questions as I wanted too. I Highly recommend!
Everything was fine except you will see some rush
I was very upset at the 45 minute wait, but was happy I got to see Dr Buka instead of an assistant, which has happened a few times before. His bedside banner was great and he was fairly thorough. It's hard to say if the visit was effective - I'm waiting to see how treatment goes. But overall, satisfied.
He dedicated 5 minutes to me. Literally.
Dr buka is always thorough, fast and pleasant to work with. The wait can sometimes be a bit of a drag.
I was very impressed with Dr. Buka's professional manner. He answered my questions and I left the office extremely pleased! The staff was also very professional. Thank you!
It was a great visit. The office was modern, the staff relaxed, personable, and low key. Dr. Buka was very knowledgeable, helpful, and easy going.
I really liked the office and all of the staff. Have a new dermatologist.
Too quick. Felt like Dr. Bukka was running a factory and was desperate to get out of room. He never once treated me, he had his assistants treat me. I was a bit uncomfortable with that especially because one of them was new and had to be told to take off the chemical peel treatment off my face. It ended up burning me pretty bad. Also, sold me too many products and less treatment.
The office and billing department at Dr. Buka's office is extremely unprofessional. My referral from my primary care doctor was misdated for the day after my appointment (which I did not know--it was faxed directly to Dr. Buka), but the office didn't say anything to me and did not have me sign a waiver to pay myself. Weeks later, I began receiving bill after bill from them saying I was not covered by insurance. My insurance company has been trying to get in touch with them to let them know that they cannot bill me without signing a waiver, but their billing department does not have a phone number, only an email. Their office told my insurance agent that they did not have a waiver from me, yet billing keeps insisting that I pay out of pocket. It has been a drawn-out process, and their office continues to try and hold me responsible for one of their employee's mistakes. I will NEVER be coming back to this practice.
Excellent. Bedside manner is A+.
Waited for an hour and 45 minutes for about 5 minutes of face time. Though Dr. Buka was very nice, if this is the normal wait time I will need to look elsewhere.
Great visit--lovely office.
Very nice personal and professional. Listened to my concern and made sure answer all my questions.
I highly recommend Dr. Buka or anyone in his staff, there great!
Que tiene Buena capacidad profesional
Very fast. Great service.
The staff & Dr. Buka were all great. The office is gorgeous and very comfortable. My only issue was with the wait time. It was almost an hour wait before I finally saw the doctor, and this was on my lunch hour, so I was a bit rushed after. Otherwise, it was great.
Very thorough. Pleasant conversation about common interests, yet still had time to answer my questions. Highly efficient in the best of NYC-ways!!
Answers all questions!!
Professional, fast, efficient!! Great visit!
Terrible experience. Dr. Buka didn't show up to appointment, another doctor substitute him, didn't do anything at all but I was charged for the visit. Billing department makes improper charges, they are answering and promising to call back. Never happen! Staff is rude.
He walked in smiling, was open to hearing what my skin concerns were & how I'd been treating them myself, gave me a couple of shots for inflammation and a prescription with some free samples to tide me over until I get it filled. The best thing is I feel COMFORTABLE with him and his staff so I'm interested in returning to see how I progress with the regimen he gave me.
Felt a tiny bit rushed, but otherwise very pleasant and communicative.
As a new patient, I love that the office uses ZocDoc, at 9am this morning I scheduled an appointment for 11am. I wasn't seen until closer to 12 but I was able to get an appointment quickly which is a winner every time! I pre-filled my insurance info online before leaving for my appointment which left for only a signature or 2 when I arrived at the office. Dr Buka was great, I'm very happy with my decision to go see him this morning regardless of the wait time.
It was a very clean and high tech office. He was really nice and listened to my concerns. At first the nurse/physician's assistant seemed rude and in a rush but as the visit progressed she got nicer.
Dr. Buka is Awesome! He addressed all of my concern, and came up with a plan. He even told me that they were opening a new office a few blocks from my apartment where once its open I can go there.
Dr Buka is very nice and great about explaining what is going on, and the wait time wasn't too long.
I love it me and my kids go
Dr Buka seemed very nice, though he only spent a couple of minutes with me. I was in and out in 13 minutes including filling out new patient paper work and exam and payment and receiving instructions and prescription. That is very efficient but I'm not sure we really examined the source of the problem. I am sure that they tried to sell me an appointment for a facialist, not covered by insurance, as well as their line of face wash and makeup remover... Seemed like I was helping pay for a trip to golf in Hawaii rather than an expert to help my skin. I am not a person who wants a quick topical fix. I want to get to the root of the problem. I will probably not return.
Easy to talk with; appears to listen and understand ones concerns. Speaks clearly and concisely in plain language!
Excellent Doctor - very friendly and knows his stuff
I believe Dr Buka to be a very well educated and therefore knowledgeable doctor. He is not out to just take your money on the cosmetic end of things either, just to give you the best care and options that suit your needs/desires. I really appreciate Dr. Buka and his lovely staff from the girls up front to the PA's and techs in back.
Very nice, seemed knowledegable--wait time was 1 hour, which is high in my opinion.
Fast, excellent service.
Thorough and listened to my needs.
dr.buka's staff was extremely warm, helpful and efficient! it was my first time there and i was pleasantly surprised at how caring and friendly they all were - not always the case in many doctors offices. I received compassionate and informed care and was very happy with my experience. would def. recommend.
Super friendly and thorough
Friendly and efficient.
it was quick. waited longer for him than i spent with him but he seemed attentive and as if he was really listening to what i said. didnt seem aggravated by my questions either. im not sure if id recommend him just yet, let's wait and see if my skin clears up first. but as for whether it was a pleasant experience...it was! was soft spoken, not arrogant.
His staff are very professional and friendly. I was able to ask all my questions and received thorough responses.
Visit went very well however wait time was almost an hour since my scheduled appointment.
Very short amount of time with Doc. Maybe 5 mins. Waited almost an hour. Staff was pleasant.
Very professional and clean office. Would highly reccommend.
My first time experience wit Dr buka was great. He diagnosis me and was very patient with me. He removed my wart and it was painless. My chin look %100 better. Very happy! Will follow up!
As others said, he was a bit quick, but he was friendly and seemed knowledgable, so I didn't mind. Long wait, though, despite it being a 9:30 am appt.
Consultation too brief. Front desk was not diligent did not call back when they said they would. Front desk personnel rude at times.
The wait was okay. Dr. Buka was probably in the room for no more than five minutes. He prescribed some gel which has an ingredient that I'm allergic too. I told the his nurse/assistant about the allergy beforehand. When I asked the nurse if the gel had that ingredient, she obviously did not know, and told me that the doctor would have seen the allergy thing on my chart. She was not even going to look up the gel until I specifically asked her to. And then she got me a prescription for some wash. They both seem quite careless. But hey at least he was optimistic. Dunno how that will help though.
Contacted the office several times to get results of a biopsy taken on my child to get transferred to a new doc; it took over a YEAR!
Waited at least an hour and 15 minutes. Got there at 520 left the office at 720. He is a nice young guy and didn't rush but also smug and arrogant and changed The dose on one of my scripts without telling me. the office staff are Nice But overwhelmed and not on top of anything I got halfway down the block and realized he hadnt given me any scripts then it was another 20 min!
Great bedside manner, but discouraged by the electronic signatures and long wait times. Nothing wrong with signing a physical form, and it offers assurance that your e-signature won't be stored and used later.
Had little to no wait time in reception or in the examination room. I was instantly diagnosed, got all the proper info on how to care for my issue and was back to work within 45minutes!
I felt like I was rushed
The waiting time is extense
I was given 2 different addresses , and when I called the number the woman sounded like she didn't know the locations herself. It was very confusing and frustrating, I probably won't go back for my follow up.
I was very pleased with Dr Buka. He was very knowledgeable of my condition and had excellent bedside manner...
Great doctor, terrible professional front staff. Would return but better scheduled
My first visit to Dr. Buka was last summer. I had been to many Dermatologists to cure according to their misdiagnosis: an acne flare up, and after 4 different doctors, I was not cured by the countless topical ointments I was prescribed. A former colleague recommended her son's dermatologist: Dr. Buka.(yes, he is also a pediatric dermatologist!) Dr. Buka diagnosed my skin condition, which was NOT acne, and prescribed the right medication. Today I was treated by Dr. Buka's PA, Chris, and he was very informative.
I was surprised I had to wait so long in two different rooms because I called before I came (on my lunch hour) and was told things were running on schedule.
Dr Buka's offices are gorgeous, his entire staff are great - the dermatologist I saw gave me a bag of free samples, saved me a bunch of money on prescriptions - and it is incredibly easy to get an appointment last minute. I highly recommend them.
Excellent! The office is located in a wonderful South Street Seaport setting, the office is immaculate & the staff is simply lovely. Every Dr. in the office is friendly, concerned and most of all, professional! I feel as comfortable @ Dr. Buka's office as I feel in my own home!
Very satisfying and comforting.
I had a cyst, he diagnosed it quickly and explained what it is and injected cortizon, which was painless. It was quick in a good way and he made me feel relieved.
It is always a pleasure going to Dr. Buka's office. I usually see the physician's assistant and both of them are great. Another pleasant visit.
GREAT visit with Dr. Bobby - have been seeing him for the past 4 years and a loyal patron (especially now with the UWS location!). Excellent bedside manner, very professional staff, and cutting-edge technology in dermatology. Highly recommend.
Dr Buka was very friendly and so was his staff. The atmosphere was clean and professional, however, I felt like my actual time with Dr Buka was very rushed...to the point I felt like I didn't have a spare second to ask a question or gather more information. I'm not sure if this was because the dr was genuinely busy, or if its just always this way. Don't get me wrong, I love efficiency, but bc it was my first time, I expected a more lengthy visit, and it didn't feel super thorough...but I am not a dr, so I'm assuming he obtained all the info he needed.
Dr. Buka was extremely friendly, and the procedure went off without a hitch
Dr. Buka is great. When he is not in the office I see his PA Eve, who is incredibly patient and respectful. I feel like I'm in excellent hands here.
Dr. Buka, Eve, and the rest of the staff are great! I would recommend this office to anyone.
First visit. The front office staff was great. Friendly and accommodating. Had nearly no wait time (showed up 10 minutes early). The visit itself seemed a little rushed. The assistant rushed me through the screening process. Dr. Buka is a very friendly and courteous doc. But after the full body examination, I was confused of what methods should be taken to alleviate my acne. The whole process seemed very rushed. I was prescribed meds and recommended a cream (that they sell), but wasnt given any advice about how to prevent or what natural methods I can take to help my situation. I was left with a few samples, a few scripts, and a few unanswered questions.
Pleasant staff. Doc was casual, confident, professional and expeditious. Good experience.
First time visit with Dr. Buka. Lasted less then 3min. Too fast I think.
They were really friendly and answered all of my questions thoroughly.
He was very nice and so was the staff. I had a pleasant experience.
Quick, personal, and professional. Amazing!
Of the 3 times that I scheduled to meet with Dr. Buka, 2 of those times I was not assisted by Dr. Buka. However, those who attended me were also very professional, nice, and tentative. The wait time to go into the exam room was not long at all but the wait IN the exam room could be quicker.
Bedside manner was very good, although it was a rushed appointment. Wait time was bad. Over 45 minutes, which I think is lousy, considering I probably spend no more than 15 minutes with the Doctor in total.
Great experience, beautiful space, friendly, professional staff. I highly recommend.
He was great pretty fast but he was very nice.
Dr. Buka was wonderful. He guided me step by step on what my options were and let me know my options before he proceeded on the necessary procedures. Such a big relief that I didn't have to wait for HOURS before being seen like what happened with my previous dermatologist. I highly recommend Dr. Buka. His staff are wonderful and the office space is beautiful!
Very nice doc great and highly recommend
Great space , very informative
Very personable, friendly and knowledgable
He's also ridiculously handsome.
Dr. Buka and his staff are the best. I was in and out within 20 minutes. I'll never go to another dermatologist!
Love his office!! Fantastic and very professional staff. He is good and would highly recommend.
Dr Buka staff was great very friendly and professional for a first time visit . I wish I spent more time with the doctor for more details other than that the service was great
Very professional and straightforward. A little but of a wait but they offer you water and have a very organized manner in which they brig you to your room. Office is gorgeous and staff is on top of their game. I'll be back for a round 2 here:
It was my first apointment with Dr. Buka, but he seems to be a great dermatologist.
One of the best dermatologists in NYC!
Dr. Buka was professional, thorough, and addressed all of my concerns. His staff was friendly and accommodating. Like most dermatologist, he's created a skin care line but unlike others he did not push his product on me. I will definitely continue to see Dr. Buka for all of my dermatologic needs.
The staff is pleasant and rather efficient. The office decor and ambiance is quite soothing as well as orderly (maybe even a bit zen!)
Certainly the hippest doctor I've ever visited. Everyone is very friendly and going there pretty much just felt like hanging out. The doctor and his staff are competent and not only solved my problem but checked out the whole epidermis for potential problems.
Best dermatologist I saw in NY.
The doctor quickly assessed my problem. I required a referral to a surgeon, so Dr. Buka helped me get an appointment with the surgeon that same day. Thanks!
The wait here is ridiculous. By the time the doctor has come to see you, you've been shuffled between a few rooms. The nurse was incredibly rude and made inappropriate comments. It feels like he's trying to push all of these prescriptions on you, and it feels more like a sales associate on commission rather than a doctor.
Highly recommended! The office is fabulous, Dr. Buka is fabulous, go immediately if not sooner.
Knowledgable, personable, and patient; interested in making sure all my questions were asked and answered.
The appointment was very quick but Dr. Buka answered all of my questions. He was very knowledgable and friendly. I would recommend him to anyone!
Awesome doctor and very nice guy, highly recommended
Dont go here. This Dr. overbooks using ZocDoc-and takes appointments by phone. Then he tries to have most patients be seen by his several physician assistants or medical assistants. I was shocked to have one tell me he was going to performa procedure which requires cutting. I refused and requested the Dr perform the procdure. My insurance pays several hundred $$ for me to be seen by a full fledged licensed doctor NOT a physicians assistant. I will never go back as hes greedily overbooking appointments and not properly seeing patients. I had made my appointment through zocdoc which shows he has available appointments thursday and friday that week, and the assistant told me the doctor is not scheduled to be here???!! Again caution; stay away everything is weird or an argument right down to getting a note for the visit.
Very knowledgeable! Great doctor!!! Highly recommend. And the office is very nice too. Overall a very pleasant experience!
I've known Dr. Buka for years. He is quite the character! No stuffy office here. I usually book at his Seaport location: feels more like a spa...No complaints whatsoever. Dr. Buka is quite accomplished (just google him) and knows his stuff. He was able to diagnose with in seconds a rare auto-immune skin lesion on my foot. Plus, he keeps me looking YEARS younger than my present age (40+). He's more like your buddy instead of your doctor. The team at the Front Street location feel more like family than anything else. I send all my friends and clients to Dr. Buka!
Not worth the hassle. He makes you pay the co- pay before the visit.. getting a properly writte sick note is a hassle as well-- he wouldnyt write what date i could return to work but insisted i could return same day after having procedure- i didnt feel like it..at first a physicians assitant said he was going to do a procedure- i said no - i could not believe the nerve after my insurance is paying for me to be seen by a doctor. He is a good doctor ncie mannered but the office stuff is annoying, I don't recommend
I liked him although everything was fast and although I have nothing too serious (acne) it felt a bit like routine staff for him and gave me 3 weeks of antibiotics whiclotos to me a lot!!! But hey, maybe that is really what I need. Office clean, very hip, everyone super kind.
Dr. Buka and his staff were very nice and I would really appreciate the service!
My son and I were one of Dr. Buka's first patients when he move to the south st seaport office. Really glad I found him. Never have problems getting an appointment and Dr. Buka and his assistant Chris always addreses all my issues and needs.
Dr. Buka was excellent, very helpful and personable. The staff was friendly and efficient and the office is really nice as well.
Dr. okay seems competent- woman at desk - one was rude with poor attitude. I asked for a note for job and it seemed too hard for them to do this, fter explaining what it needed to say I asked them to fax something -after faxig to them my release- they did not follow instructions and faxed soemthing they should not have.
fast and accurate, and helpful
I highly recommend Dr. Buka. Very nice and has great bedside manner. He let's you know exactly what the problem is and what he is going to do to correct it.
BEST DERMOTOLIGIST I HAVE EVER BEEN TO IN MY 29 YEARS OF LIVING. Caring, Thorough and Accurate!!!!
Excited to begin a skin care regimine with him. His staff listened to my history. Dr. B took interest in moles that previous doctors has brushed aside. All were responsive to products I wanted to stay away from.
The Front St. office is a little weird to get into initially, but nice. Front staff offered everyone water while they waited except me. As it was my first time there, I'm going to assume it was a fluke. The actual visit with Dr. Buka was quick, but he diagnosed my issue. Will definitely be booking an appt. for my annual skin check and see how that goes. On the way out, one of the front staff members put a bottle of body wash in front of me that the doctor had recommended and then walked away. I stood there for a minute or 2 and actually had to ask if I was done before I was acknowledged again. Definitely not the worst doctor's staff I encountered, but odd none the less.
Dr. Bobby and his staff are great. Very professional and their location is to die for. awesome location.
Good Dr but spends very little time with the patient and the wait time is on the high side.
I've been to Dr. Buka a few times for various skin issues. Each time I was completely satisfied with the professionalism, friendliness, and abilities of himself and everyone in his practice. I have referred friends to him who have all been 100% satisfied.
it was quick. very quick. she looked at me, prescribed minocycling, sent me off.
Impressive office, staff and service! My first experience with ZocDoc and I am thrilled. Dr. Buka is a great find! Highly recommend!!!
Dr Bobby is great but it's annoying to have to wait an hour past your appointment time to be seen.
Great experience except for the wait.
My visit was quick. I was surprised at how fastn I was seen and how fast I was out.
Dr. Bobby is wonderful! After reading some of the reviews by other patients, I felt compelled to share my experience. Like ALL Dermatologist in NYC, he overbooks. This is a result of patients not showing up for their scheduled appointments. I understand that time is valuable for everyone, with this being said, I don't mind waiting for my visit with him. He is very thorough and addresses any/all of my questions (and I have a ton of questions). After visiting several dermatologist over the past couple of years, he is the ONLY ONE who actually was able to diagnose my skin cancer and provide an excellent array of treatment options. Following my diagnosis, his office stayed in communication with me regularly to address any questions or concerns I may have. I have recommended him to anyone who has voiced they are in need of a GREAT dermatologist. I believe he is one of the best NYC has to offer. Hands down.
Very nice guy, made me feel reassured and definitely seemed to know what he was doing. I kind of self-diagnosed because I have done a TON of research, but he talked to me about it and let me know what he thought about it. Definitely coming back.
Friendly, professional, efficient. Really wonderful experience with Dr. Buka & his staff.
He gave my very good prescription for my skin and nail problem. He was just Excellent! Will be back in 6 weeks.
Dr. Buka is absolutely the best dermatologist in NY!
MY FIRST VISIT TO DOCTOR R. BUKA WAS A GOOD ONE, AFTER MY RASH IS GONE, THEN HE WILL BE THE BEST :)- THIS WE WILL KNOW IN ABOUT 2 WEEKS!
He was recommeded to me and I would certainly recommeded to others
Great; glad they could fit me in, as my zocdoc apptwas placed on their appointment schedule on the wrong dsy
great, attentive doctor. Uses technology to make his practice more efficient.
Fast and efficient. Clean office.
Loved it! Bowie playing in the waiting room, super friendly receptionists, complementary beverages from the classic fridge, a tabletop videotape console, no wait time at all, and top notch doctoring. Seriously, never going back to my old dermatologist!
Overall a good experience. The office staff was running around and seemed rushed.
Beautiful office, the doctor and his office staff were very polite and pleasant.
Very friendly and courteous
Very pleasant experience! Dr. Buka is extremely competent and gives you good input. If he doesn't think it's right for you he will tell you. Excellent judgment. It's a volume practice, but it doesn't feel like it.
Overall, I was quite satisfied. He was sensitive and attentive.
Staff at the front desk was fast and efficient. Dr.Buka saw me in no time, addressed my concerns and explained things clearly. I'm waiting to go back for my followup.
Dr. Buka seemed like a very caring and patient doctor he listened and answered all my questions and made me feel confident about the quality of his work.
His staff is absolutely wonderful, especially his front desk staff. Very patient and knowledgeable. Dr. Buka is very nice and answered all the questions I had for him in a simple but not degrading way. I'd definitely go back, though the wait was brutal. I literally waited 1.5 hours to see Dr. Buka for 5 minutes.
If I'd known that Dr. Buka would make this appointment so seamless and easy, I'd have done it months ago. I can't recommend him highly enough. Every single person in his office is off the charts exceptional. Kind, easy going, knowledgeable, precise, and clear thinking.
My daughter saw Dr. Buka today and I must say it was the single most pleasant and satisfying doctor's appointment I have experienced. His staff members are friendly, well-informed, intelligent and communicate clearly. He is the same--warm, thorough and thoughtfu--and made sure we left with all our questions answered. The office is beautiful and comfortable, too. It is rare to meet a new doctor these days and leave feeling confident that your family will have a long, productive relationship with the practice. That is certainly how we left Dr. Buka's office today. Thank you!
Absolutely recommend this doctor and this office. Staff was very friendly, check in and exam rooms were roomy, clean and well lit. Dr. Buka is professional yet completely warm. We went for my son and my husband ended up scheduling an appointment!
Immediately identified my ailment that had been misdiagnosed by multiple doctors. My face hasn't looked this good in years.
Like all the other comments, the office was very nice. There were a lot of people in the waiting room. The staff informed us that they were a bit backed up and that usually this isn't the case. I was surprised of Dr. Buka's medical knowledge as he was aware of my rare genetic disorder and even wanted his PA to learn about it!
He was very friendly and answered my questions. However, I rarely got to see him at the office. It was an intern or someone else, not as educated on my condition and not as pleasant. I began seeing him less and less on my visits and they felt so rushed.
Great place. Great doctor. Highly recommend.
FANTASTIC! He listened to what I had to say. I felt like a patient not a dollar amount.
I highly recommend Dr. Buka. He is very professional and actually takes the time to listen to you. The office in Manhattan is beautiful and has a very friendly staff! Again, highly recommend.
I love Dr. Buka. He is very professional and does fantastic work. His offices are very clean.
EXCELLENT - very helpful staff and Doctor. Highly recommend.
Though my visit was quick, Dr. Buka was very thorough and attentive. Looking forward to trying out his recommendations!
Dr. Buka was really nice and made sure all my concerns were addressed. However, my appointment was at 4pm but the doctor actually saw me at 4:55. So I almost waited for an hour to be seen. Not ideal. Wish they can work on reducing the wait time.
Dr. Buka was very attentive and interested in addressing my concerns. This was a great visit, i would definitely continue to see Dr. Buka as my dermatologist.
very professional and good people skills
First, I was a little bit surprised. The office entry gives the feeling of a spa - but the administrative personnel busy like bees. It takes three people until I finally see Dr. Buka - each of them seems to have forgotten a piece of their work. So it is good that the next person checks... Dr. Buka is welcoming and efficent. In other words, he is not messing around and gets done what needs to get done. He explains procedure well, ensures that I am comfortable, but then leaves the administrative/paperwork/after treatment tasks to the 'nurse'. Gives a little bit the feeling of a mass-production system. Well, somebody needs to pay the three people I saw before him :-) Nevertheless, as long as I do not have something serious that needs explanations and a discussion about options, I would go again.
very friendly, very nice office. staff is very polite.
First visit, did not wait more than 5 minutes, which was all I needed for the paperwork. I wanted to talk about a procedure I wanted done, and expected to have to come back for it, but instead I got it done right there right then, and it took no longer than 15 minutes. All that while interacting with great professionals. Very highly recommended.
Mr. Buka is the best there is when it comes to patient care and services. His polite manner and respect for his patients is the supreme best. I will always recommend him, any type of condition you have you can rest assure that he will answer all your questions and give you the best treatment available in this planet.
There was some question about my insurance and/or a referral and the staff took care of it for me. They were quite gracious and very serviceable. No attitude AT ALL. I got the impression they truly wanted to help. Dr. Buka definitely has a new patient for life!
Very professional and polite
Was professional and warm - very recommended...
Buka is very friendly and does a thorough exam. His staff is wonderful and efficient.
Great place nice people. Helpful Doc.
I thought he acted in a very proffessional Manner and his office was very modern clean and well equipped.
He's the best!
Pushed products on me. Sent me a bill for the office visit copay that I had already paid.
this doctor was great over all! i will recommend anybody to him!
Dr Buka is very professional and very nice. he listens and then explains you the situation. he proposes different options which leaves the patient with the choice of a treatment. i definitely recommend him.
I didn't actually see Dr.Buka but the Dr I saw (blanking on her name) was lovely. My only complaint is that I paid a little more than I pay for the derm I go to in the city
Fantastically efficient staff and clinic, very respectful of my time
Very pleasant. I could tell he was busy, but he was very thorough like NO OTHER DOCTOR; He went over ALL of my issues/concerns. Fast, but very through and caring. He even asked me about what I did for a living and such. Very personable. Genuinely nice person.
Very good experiences. Only negatives are that you don't always get to see Dr Buka but rather a Physician Assistant, that being said my experience with the PAs has also always been positive. You do have to chase for test results however.
It is always a pleasure dealing with Doc Buka. I found in on zocdoc and have not looked back since. His staff is a great compliment to his overall demeanor.
Dr. Buka is excellent but I specifically had to ask to see him. The office was just going to have me see the PA and nurse. I also waited for over 30 minutes.
Dr. Buka has the best derm practice in NYC!
Beautiful office, friendly staff, and Dr. Buka was incredibly nice and attentive.
He was very thorough and explained everything in terms that made sense to me. I would recommend him to everyone!
I highly recommend Dr. Buka. He and his staff are knowledgeable and nice and I never have to wait for an appointment.
Dr. Buka is very patient and a very good explainer. He truely cares about his patient and is an expert in his field.
I only saw Dr. Buka once but whenever I come in I always see Chris who is great.
I came in for a consultation about acne that I've been experiencing since puberty. I'm 23 now and have never sought out any treatment before as it's a rather mild case, but felt like I should have clear skin by now. I was very happy with the way Dr. Buka addressed my needs and how quickly he was to recommend solutions. He even gave me a substantial stock of samples of the medication he recommended so that I can really try before I buy. I look forward to my follow up in three weeks.
The staff was extremely pleasant which is extremely rare in NYC doctor's office.
very nice bedside manner
Knowledgeable doctor. However, you'll only see him for about 5 mins every visit. Most of my concerns were left unanswered.
I thought Dr. Buka was very professional and friendly. He listened to my thoughts and he gave me his professional opinion and options. The staff was very friendly as well. The wait time was only 20 mins for me.
Defintely the nicest doctors office I have ever been too. They really made you feel special there. Coming from NJ it was a quick walk from the Pier 11 ferry station.
I think the clinic was excellent as well Dr.Buka himself along with his nurses. They were all very cordial and welcomed you with a smile. Dr.Buka was very helpful and gave me plenty of samples and did a thorough exam for any other skin problems that i might have.I would definitely recommend him to my other friends who might need a derma to consult. I would however wait and watch if the ointments he gave me works and give another feedback
Very professional and seemed competent
Not very impressed. Will never go to him again.
Great experience. Great doctor, great staff, lovely office. Highly recommended.
The office was lovely and the staff was very courteous. Although the visit with Dr. Buka was brief, he had a great bedside manner. I will definitely return.
Dr. Robert Buke is Amazing! He has great bedside manner, understanding, patient and very caring! A Great Doctor! His office staff is very professional and a great office atmosphere.
Everyone was great and very personable and I was taken on time. It was as pleasant an experience as going to a doctor can be. My only complaint is I wish they had samples for moisturizer and cleansers to try out before you buy the,
Everyone that works there was efficient, helpful and very respectful. I was a new patient and only took about 10 minutes to fill out and handle all the new patient paperwork. The PA was really nice and made me feel at ease. Dr. Buka was great, he is a great dermatologist and I will recommend him to everyone.
Dr Buka is terrific. Very knowledgeable, great "bedside manner", courteous, and has a great team. Highly recommend him. I'm sad I no longer live close to NYC and am therefore not able to see him any more.
Dr. Buka and his staff are very kind and professional. Highly recommended.
The only reason why I booked was because I was so impressed with him during my first visit. Rating is lower this time since I booked an appointment with Dr. Buka but was not seen by him. He has expanded to the point where he does not even see his patients... nurse practitioners (?) see the patient instead. I will not be going back.
Came in for treatment for acne and was told yup you have acne. End of appointment. Not helpful at all. I recommend Dr Shieh in the city instead.
I really like Dr. Buka, but I had to wait in the patient room over 45 minutes before he came in, and then he was with me only 3 minutes. Perhaps he was abnormally busy today.
The visit with Dr. Buka was great, he was able to figure out right away what was causing my severe eczema. Beautiful office and was seen right away.
The office is nice and clean, the staff is pleasant. If you want to see a doctor and not a Physician Assistant you have to call and let them know. Expect long wait times and a long wait for an appointment. When seeing Dr. Buka, he is very sweet and pleasant but very quick in his exam, which I am a bit suspicious about. I have had several moles removed by Dr. Buka and his staff on several occasions (medical, not cosmetic) and the work isn't the cleanest I have seen (after getting moles removed by several doctors over the years). Also, prepare to be sold on over the counter face wash etc. branded by Dr. Buka if you even think of mentioning any acne problems.
Dr. Buka is charming and competent. However, I was annoyed about his lack of interest in the cost of drugs. I told him in the past a generic drug had done a good job treating my skin condition. Yet he prescribed an expensive branded drug. I'm guessing a pharma sales drug must have influenced him. In any case, not listening to a patient or not caring about the cost of a prescription are not what I consider good characteristics in a doctor.
Doctor is Excellent. Staff is friendly and polite in person, but can be rude on the telephone. Office Manager refused to identify herself during a telephone call. It is common practice for office personnel to identify themselves in reputable businesses in their interactions with clients. Staff should always identify themselves to clients whenever calling or receiving calls from Clients.
I've been to my share of doctors. I've never had an experience like the one I did with Dr. Buka. I booked the appointment on the web. I received text messages reminding me of my appointment and even had the ability to automatically enter the appointment into my MS Outlook. You enter a relaxing courtyard to to his office and meet an extremely professional staff. All information is computerized. I had a short wait and was walked through an art deco Dr.'s office to a viewing room. The dr. enterd a sliding glass room , introduced himself, asked if I had any specific concerns which he addressed. He also did a complete examination with a very professional assistant. The entire environment and the comforting, confident of the doctor provided a very positive experience. I've never been to a young progressive doctor like Dr. Buka. The entire experience was unlike any I've experienced to date. I would highly recommend him to anyone seeking a dermatologist.
Dr. Buka is young and handsome. He is very professional and make your visit feel comfortable. The staffs are very genuine and nice. They apologize for the long wait time.
Very professional, very knowledgable, very sincere. Friendly staff and great environment.
Impressed that he apologized sincerely about the long wait and how that was unacceptable/unfortunate, esp. given it was my first visit and they wanted to impress me and give me the best service possible. That went a long way. Loved the vibe of the office. One of the nicer offices I've ever been to. Staff is young and friendly with no attitude. Seemed like they were genuinely happy to be there. Good music playing overhead and Dr. Buka was sporting some nice Nike kicks.
Very efficent and professinoal staff. he and they had a good manner. Procedure went very smoothly with no pain. Very highly recommended
Friendly, attentive and informative.
I thought it was a great experience and felt confident
Very nice office, courteous staff, and professional manner all around. Explained all options, and while thorough, it was a quick visit. Will definitely return.
This is the 3 times after my first visit, I have had going to office and I haven't been sucessful by getting my check up. the doctor is very nice but one of this attendant is awful she treat me like if I was under a medicaid benefit or I was on a free consultation. Beside that doctor buka is a good doctor that I would do recommend but his attendant specially the one that take the fun she got somehow attitude with the customers
He had excellent bedside matter, was genuine, had lovely staff and a relaxing office.
great bedside manner. would definitely recommend him. staff seemed a bit overwhelmed with work at the time of my visit, but they were still courteous.
I've been going to Dr. Buka for awhile and he is great! Finally my eczema is under control.
Both doctor and staff were very friendly and professional.
Beautiful office, helpful and friendly staff, minimal wait given that it was our first time there. Dr Buka had a warm, calm manner and was gentle with my child. He carefully explained his diagnosis and recommended treatment. He answered my questions well and then gave us printed information and instructions AND had a member of his team go over everything he had said to be sure we understood. A good experience.
It was a great decision of me choosing Dr. Buka! I have eczema and the cream that he prescribed me is really great!! I have only used it twice but my skin is healing and looking better right away!!! Instant! I love the result!! He is so nice and on point of everything!!
I really don't know how to rate Dr. Buka since he never actually met with me! I understand that a physicians assistant can maybe give me advice about my excema, but it really rubbed me the wrong way that I had gone out of my way to see a specialist (it costs me quite a bit to do this) and he never once came in the room. Next time, I would expect that the receptionist would at least tell me that I wouldn't see the Dr so that I was prepared.
Hands down the most beautiful office ever. Dr. Buka is so accomodating, takes his time to answer all your questions, and their staff is so sweet too! They are the only derm with pharmacy at the counter. Saves a huge hassle. I am a happy happy customer! The only drawback is its a bit far via public transportation, but the area he is in is just beautiful, so it's well worth it. It must be noted that they provide emergency same-day appointments on their website, which other derm does this?! Invaluable!
Dr. Buka is very friendly and professional, and the office has a pretty cool vibe, too. I had a great first visit. I will definitely return!
Dr. Buka was very efficient. Staff at the front desk answered all questions about insurance forms. Once I was in the examination room, the assistant took care of the prep work, and Dr. Buka completed his exam in about 10 minutes time. He knew what to diagnose very quickly - but I did not feel like he rushed through the exam. I felt that he knew his stuff, and was comfortable in making a diagnosis based on his observations.
Dr. Buka has a calm, decisive manner about him which enables the patient to make an informed decision when faced with choices that have been presented by the doctor. He left me alone for several minutes so that I could determine which were the best cosmetic decisions to make. I was very pleased with the options that I chose and will continue to use Dr. Buka and will recommend him to friends/colleagues who are considering cosmetic procedures.
As a long-time acne sufferer, I've been to countless dermatologists who turned out to be unhelpful. Granted I've only seen Dr. Buka once, he made me feel hopeful and didn't make me feel guilty about my issues with picking. And the office/treatment rooms are immaculate and well-designed!
Very nice staff, beautiful offices -
Assessed my skin rash quickly and talked me through his reasoning which took no longer than 20 minutes. Staff was exceedingly courteous and helpful. Highly Recommended!
Gorgeous offices. Everyone was really pleasant. Little scary procedure was a breeze.
Very personable and down to earth. I would recommend him. I just wish they didn't schedule so many patients at once.