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Dr. Francis Hsiao, MD, PhD

Procedural Dermatology Specialist, Dermatologist

Professional statement

As of January 1, 2016, patients who do not call to reschedule or cancel their appointment 24-hours from their scheduled appointment will be charged a fee. In addition, we require all patients to leave a valid debit or credit card on file with us. Dr. Francis Hsiao is a board-certified dermatologist with fellowship training in Mohs micrographic, reconstructive, cosmetic and laser surgery. He makes patient care his top priority. His ultimate goal is for all his patients to love how their skin looks and feels. Subscribing to the philosophy that healthy skin stems from a regular lifestyle, healthy diets, and gentle skin care, Dr. Hsiao believes that each person needs a personalized plan to optimally nurture their skin. In addition, he is also an expert in botox, fillers, laser technology, and cosmetic surgical procedures. He employs these techniques to help his patients achieving their goals. Dr. Hsiao grew up in the Bay area. He pursued his bachelor and graduate degrees at Ivy-league institutions, Cornell University and Harvard University, where he was supported by the prestigious Howard Hughes Medical Institute and National Science Foundation. He was fortunate to be mentored by several giants in academics, including two Nobel Prize laureates. Dr. Hsiao was among a handful of medical students to be sponsored by the highly competitive NIH Medical Scientist Training Program to pursue a combined MD-PhD degree. At Tufts University, Dr. Hsiao fell in love with dermatology as a medical student, and has been an advocate for it since. He was trained as a dermatologist at University of California’s Davis Medical Center, and was subsequently selected to complete a highly-rigorous Mohs micrographic, cosmetic, and laser surgical fellowship at Boston University. Prior to jo

In-network insurances

  • AARP
  • American Republic Insurance Company
  • Anthem Blue Cross

Specialties

  • Dermatologist
  • Procedural Dermatology Specialist

Practice names

Board certifications

  • American Board of Dermatology

Education and training

  • Boston University, Roger Williams Medical Center, Fellowship in Mohs Surgery and Procedural Dermatology
  • Harvard University (PhD)
  • Medical School - Tufts University, Doctor of Medicine
  • University of California, Davis, Residency in Dermatology

Professional memberships

  • American Academy of Cosmetic Surgery
  • American Medical Association
  • American Society for Dermatologic Surgery
  • Pacific Dermatologic Association

Zocdoc awards

See you again

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Provider's gender

Male

NPI number

1982855185

Office locations

California Skin Institute

2100 Webster Street, Suite 318

San Francisco, CA 94115

California Skin Institute

1800 Sullivan Avenue, Suite 403

Daly City, CA 94015

California Skin Institute

3905 Sacramento Street, Suite 201

San Francisco, CA 94118

California Skin Institute

136 North San Mateo Drive, Second Floor

San Mateo, CA 94401

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Great bedside manner and really friendly and helpful staff! Definitely would recommend.
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Helpful empathetic and kind, explained options and treated me right away, excellent bedside care and friendliness all around.
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Highly recommend.
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Efficient and treated my condition. Great experience
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Love this doc!
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Terrific doctor
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Dr. Francis was great. Very patient and thorough in explaining the treatment.
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Very knowledgeable!
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Dr Rhea Phillips left to TX so I had to find a new dermatologist. Dr. Hsiao was very direct, and helpful was in and out in 10 min. Asked about pharmacy rx delivery service and they had already parterned with one. Easy no stress trip to the dermatologist.
Source: Zocdoc
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Dr. was vey nice and efficient. His assistant was very nice and helpful with followups. The office staff not so pleasant. While I tried to make sure my appointment was set and all paperwork submitted she did not follow through on getting my referral in order.
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It was great! He made me feel comfortable and great overall experience.
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Dr. Hsiao was great. Granted I had to wait to see him, he had excellent bedside manner and was informing me his treatment would be.
More than 1 year ago
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Great doctor. Very professional and personable.
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Went to see doc for standard, basic issues. Doc recommended a blood test. I NEVER got the test results even though I called to check. It has been 6+ months and I already moved to another city, having wasted time and money on some test.
More than 1 year ago
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i didn't get any results from my issue, i left feeling like he didn't help me with my skin condition.
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AMAZING. AMAZING. BEST DOCTOR I HAVE EVER SEEN AS A PATIENT. HIGHLY RECOMMEND.
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He has not one but two Doctor degrees, MD and PhD, and trained at Harvard and Tufts. Quite the résumé. So smart but yet so down to earth. I really enjoyed my visit with him. The staff was so kind andthe office was beautiful. I went to the Nob Hill practice and it looked like a beautiful spa. Highly recommend.
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The office is clean and efficiently run. The reception and nursing staff are friendly and pleasant. Dr. Hsiao is kind, patient, thorough, and knowledgeable. I would highly recommend Dr. Hsiao.
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Office wasn't ready for my zocdoc appointment and gave me a hard time about asking that they check again to see if everything was already online. They made me fill everything out again. Doctor was nice, but based on his stronginsistence towards a precautionary test to ensure something was eczema and not athletes foot (nothing serious here) without explaining how involved or pricey it would be (we're talking biopsy to multiple labs), I received a pretty outrageous bill in the mail, which I paid and then received another from a separate lab that doubled the total, but I thought there was no way this was a new bill and maybe just a delay in them catching my first payment before mailing the new one. Sold the debt to a claims company and that's when I found out it was a separate lab's test. So overblown and ridiculous all I could do was laugh that this is how doctors have to make money. To top it off, all he prescribed was a cream, which he said I could refill when I ran out. So I called the office for a refill and was denied by his staff. They called back later to apologize and renewed the prescription, but wow, what a terrible experience for something so simple.
More than 1 year ago
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Wanted to get a skin screening, but Dr. Francis didn't do a thorough job. He didn't check head or armpits and therefore missed several moles. He left the treatment room so quickly that I couldn't even double-check with him or get any questions clarified. Wouldn't recommend without getting secondary opinions.
More than 1 year ago
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He was really nice but he went so quickly that I felt like my questions weren't answered and I left more concerned than when I got there.
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Dr. Hsiao is an excellent doctor
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Awesome
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Nice doctor, very professional. Very thorough skin check.
More than 1 year ago
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It wasn't very beneficial.
More than 1 year ago
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Very professional and competent.
More than 1 year ago
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The visit was great, I was seen with 30 minutes of arriving even though I was a few minutes late. Everyone was friendly and the Dr. Hsiao was polite and worked quickly which I appreciated.
More than 1 year ago
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Francis really knows his stuff! Highly recommended!
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Very professional,having scientific mind.Highly recommend as knowledgeable dermatologist with great background
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He was very professional and spent the appropriate amount of time with me. I did ask him to tell me what he thought the issue was, but he said that I needed to wait to learn from Pathology report, so am now am still concerned.
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Dr. Hsiao is a knowledgeable and courteous dermatologist. He is thorough with his examinations and takes the time to address any and all patient concerns.
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excellent
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Very friendly - asked good questions to understand the issue at hand. Would have liked more discussion about route cause of the issue but overall very satisfied.
More than 1 year ago
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Doctor Hsiao as always is amazing. His knowledge and bedside manner make me feel very comfortable.
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Very friendly, patient and had excellent bedside manners.
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Very professional. No waiting times. Quickly diagnosed my issue and gave the solution. I highly recommend him!
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Dr Hsiao was amazing! I am always nervous when I see a new doctor but he made me feel very calm.His attitude was great and he is very professional. Everyone in his office was also very helpful and friendly.
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Worst derm ever; do not see. I needed a small biopsy on my face. Every other derm who has done this for me leaves in a stitch or two, and the biopsies heal up fine; no scars. Dr. Hsiao just makesyou sign a waiver, doesn't do a stitch, and voila - you're scarred. Seems he doesn't care once he's covered his legal bases.
More than 1 year ago
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Dr. Hsaio is a very caring and kind doctor, who is excellent in his profession. Highly recommend.
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Very easy to find ,plenty of parking office very clean, the staff very nice and professional this Doctor I would highly recommend , talked to me not at me plus answered ALL my questions . Left there very Happy and satisfied
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Wonderful doctor and a warm and great and understanding staff!
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Great bedside manner. Took time to discuss treatment. Loved the staff too!
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Dr. Hsiao is very helpful and detail oriented. He went out of his way to enquire about other problems besides the main reason for my visit. Highly recommend him to anyone needing a dermatologist! P.S: The skin care institute building hasreasonably priced parking - $2/20 minutes and a local pharmacy
More than 1 year ago
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Calm, helpful, great listener, thorough. Great doctor overall!
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I loved the office staff and him! So positive and pleasant. Very helpful and comforting.
More than 1 year ago
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The office was kind of a dump; the exam room especially was dirty, with a rusted sink, broken chairs, dusty lamps etc. The main reception area was cluttered and the window AC units made it feel like you were in amusty restaurant. Dr. Hsiao seemed to be very knowledgable, and nice, but the office atmosphere made me feel icky.
More than 1 year ago
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Zoc Doc, he had great bed side manner and gave me a lot of sun screen samples, very kind and generous with time. I felt he was very competent and listened. Told me of a lot of options for my skin.
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very friendly and attentive, informative.
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Quick and efficient
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Good communication, thorough and thoughtful.
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