Dr. Heather Waters, MD

Facial Plastic & Reconstructive Surgeon

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ENT Consultation
35-01 30th Avenue, Astoria, NY, 11103
160-55 Cross Bay Boulevard, Howard Beach, NY, 11414
1002 Manhattan Avenue, Brooklyn, NY, 11222

Qualifications and Experience

Education

Languages Spoken

Board Certifications

In-Network Insurances

Specialties

Professional Statement

Dr. Waters is a board certified subspecialist in the field of Otolaryngology-Head and Neck Surgery and her practice includes the full scope of ear, nose and throat issues in patients of all ages. She additionally has completed a highly coveted fellowship in Facial Plastic and Reconstructive Surgery. Her expertise includes Rhytidectomy (Facelift), Brow Lift, Blepharoplasty and Rhinoplasty (cosmetic nasal surgery), as well as Otoplasty, skin cancer reconstruction of the face and neck and all aspects of functional nasal surgery including Nasal Fracture repair and Septoplasty. Dr. Waters additionally has distinct knowledge in the nonsurgical management of the skin and soft tissue including use of neurotoxins, fillers and laser and chemical rejuvenation.

Dr. Waters graduated with honors from The Ohio State University School of Medicine and Public Health and subsequently completed a residency in Otolaryngology - Head and Neck Surgery at the Cleveland Clinic. After completing her residency, she completed a prestigious fellowship in Facial Plastic and Reconstructive Surgery with one of the world’s leaders in the field.

She is Fellowship trained and Board Certified by the American Board of Otolaryngology-Head and Neck Surgery.

Zocdoc Awards

Verified Patient Reviews

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Met this medical office Dr and stall as described, very courteous and professional

(Verified Patient)

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I loved Dr.Waters. I usually get anxious at my appointments. But she was so nice and made me feel at ease. Plus she explains everything she's doing so you know what to expect and don't freak out. Amazing doctor.

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Rude office staff

(Verified Patient)

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Office was running a little behind. But Dr. Waters was extremely thoughtful and great at explaining her diagnosis and recommended course of action.

(Verified Patient)

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literally the best

(Verified Patient)

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She was very professional and took the time to conduct a complete examination and explained the procedures that was being performed.

(Verified Patient)

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Great service, really appreciated all the professionals there, had to wait an hour, but everything else was perfect. Thanks.

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I am very passionate about patient's consent when performing even the most minor of procedures. After waiting over an hour and a half, I was ushered into a room where the door was left open and a nurse typed away on her computer without looking or speaking to me. The door was left open for the entirety of the visit, and Dr. Waters proceeded to shove a tube up my nose which was very painful without asking me/telling me what was about to happen. Dr. Waters promised a breathing treatment to me before I left, which was promptly forgotten about. I would not recommend visiting this office in the future.

(Verified Patient)

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I really liked her. Cute as a button doctor... Very informative and didn't rush me. She didn't push anything unnessarry on me for me to do or take.... had a scope in my nose and she was very gentle.... wasn't scared at all..... thank you

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Doctor Waters is helpful and very professional. But the receptionists are very very impatient and useless. They even don't want to resend my prescriptions!

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She's a great doctor. The staff is also supportive, good. I highly recommend her.

(Verified Patient)

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The Howard Beach waiting room is rather small, however, clean. My wait time was 20-25 past the set appt. time, but it was expected, I was a new patient and she was there alone that day also to serve as the office E.N.T. physician, which serves a large amount of senior citizens. She was also at least in her 6th month of pregnancy, and she didn't rush through the appt. Dr. Waters bedside manner is very pleasant allowing you to feel comfortable, to speak with her and express how you feel and what your expectations are. She easily explains if and why your results can be achieved or not, and what would be best in place of. however, not sure of her operating/surgical results yet.

(Verified Patient)

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Excellent at explaining, very down-to-earth and knowledgeable.

(Verified Patient)

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Great customer service! Dr. explains why you have your condition and what's the best way to treat it! The appointment is fast and efficient. Highly recommended.

(Verified Patient)

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Completely unprofessional, I will not return, and would not recommend Dr. Waters to anyone after my experience.

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Excellent bed side manner and listens to concerns. Very thorough.

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This was my first time seeing Dr. Waters. I appreciated that she was kind, took time to examine me throughly and to explain the results of the exam. She put me at ease and also showed me that she cares - what a great bedside manner!

(Verified Patient)

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She was speedy and informative. I enjoyed her bedside manner.

(Verified Patient)

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Dr. Waters was truly wonderful; from the way she addressed my issue, to how she helped me feel better, the entire experience was top to bottom great. Would happily recommend her to any and all people considering an ENT.

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Dr. Waters was very bright, kind, and attentive. She explained everything thoroughly and provided calm explanation with regard to patient's anxieties.

(Verified Patient)

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I had a concern about loose tissue on my tonsil...so gross but when I went in Dr. Waters put all my worries to rest. It was a tiny polyp and she removed it with ease! I'm a really nervous patient and she calmed me and eased my worries as soon as she came in the room. Highly recommend her.

(Verified Patient)

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Good

(Verified Patient)

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She was very professional and great with my kids. I really appreciated her friendly disposition.

(Verified Patient)

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Really great Dr and great staff. Nice energy and honest.

(Verified Patient)

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Amazing Doc.

(Verified Patient)

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Dr. Waters was amazing! I enjoyed my consultation with her. She was extremely knowledgeable and caring. She was able to fix my issue and knew exactly what steps I needed to take. I recommend her for anyone looking to see an ENT doctor

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Nice doctor. Very communicative. Straight to the point.

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Good

(Verified Patient)

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repeatedly some of the best health-related visits i've ever had with any doctor

(Verified Patient)

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Dr. Waters is very professional and really knows her stuff. She was very good at explaining what is going on with me and how we can treat the issues. Not quick to medicate like other doctors I've visited before.

(Verified Patient)

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Did a thorough examination, was familiar with the specifics of a prior visit before she came into the room, and worked with me to come up with a plan to treat a recurring issue that acknowledged my concerns while resolving any questions I had. Excellent.

(Verified Patient)

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Very kind and thorough. Didn't over prescribe. Very clean comfortable office.

(Verified Patient)

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I'm an RN who found Dr Waters through ZocDoc & other reviews. She was absolutely fabulous and extremely knowledgeable to my situation and her front desk office staff were professional and courteous as well. I'm going back next week for a minor procedure and I know. I will be treated just as well. Highly recommended

(Verified Patient)

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Dr. Waters was amazing! She was so nice and personable and listened to every concern I had. She made me feel extremely comfortable even when she stuck a tube down my nose and I began to fidget.

(Verified Patient)

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She was awesome! Professional, attentive, and helpful in addressing health issues. Her bedside manner and sense of humor made me feel at ease and willing to put my trust in her capable hands.

(Verified Patient)

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A real professional & very personable. Took time to answers my question. Very friendly staff

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Dr. Waters was very friendly and professional. She took her time to listen to all my issues and did not rush at all. She has great bedside manner. Overall I was very happy and would definitely see her again.

(Verified Patient)

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Dr. Waters was very informative, very attentive and I felt very comfortable.

(Verified Patient)

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Very considerate and professional.

(Verified Patient)

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Dr. Waters was great. She was familiar with my condition which I imagine is not your average otolaryngology case. She was insightful, friendly and through. She moves on the mark but doesn't make you feel rushed. She's there to see her patients and get them taken care of and I respect that. She answered every question that I had and was incredibly friendly. The staff in the front at the desk was very helpful and understanding. I will definitely be back! Next week, in fact!