Dr. James Gordon, MD

Dr. James Gordon, MD

Ear, Nose & Throat Doctor
9520 W Palm Ln, Ste 200, Phoenix, AZ
4.80
“The staff was great and Sandra was fantastic, she did a great job, made me feel comfortable with the visit and communicated very well with me.”
Daniel W.March 22, 2026
Patients often return
More patients return than other providers in the area
Highly recommended
90% of patients gave this doctor 5 stars
Excellent wait time
97% of patients waited less than 30 minutes
New patient appointments
Appointments available for new patients on Zocdoc

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What patients are saying

Overall rating

4.80

Average wait time

4.85

Bedside manner

4.90
“The staff was great and Sandra was fantastic, she did a great job, made me feel comfortable with the visit and communicated very well with me.”
Daniel W.March 22, 2026
“I was seen by Nurse Practitioner Amanda. She was extremely thorough and very caring. It was one of the best experiences I've ever had in a Doctor's office.”
Jeremy T.March 10, 2026

About Dr. James Gordon

Dr. Gordon’s journey as an ENT started over 30 years ago when he enrolled in an undergraduate program at the University of Iowa. Dr. Gordon later studied medicine at the University of Iowa College of Medicine, and received his MD in 1995. After graduating, Dr. Gordon completed an internship (General Surgery) and his residency in otolaryngology at the University of Wisconsin Hospital. Dr. James Gordon has invested his career in treating ENT patients in South Arizona. The feedback from patients like you has revealed the tremendous impact he has made thus far. Gordon is one of the top-ranked ENTs in Southern Arizona with spotless reviews and countless recommendations.

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In-network insurances

99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
200+ more in-network plans

Popular visit reasons

Allergy Consultation
Allergy Testing
ENT Consultation
Ear Infection
Hearing Problems
Laryngoscopy
Rhinorrhea
Sleep Problems
Allergy Consultation
Allergy Testing
ENT Consultation
Ear Infection

Office location

Arizona Breathe Free Sinus & Allergy Centers
9520 W Palm Ln, Ste 200, Phoenix, AZ 85037

Education and background

Practice names

Board certifications

  • American Board of Otolaryngology - Head and Neck Surgery

Education and training

  • Medical School - University of Iowa, Doctor of Medicine
  • University of Wisconsin, Residency in Otolaryngology
  • University of Wisconsin, Internship in General Surgery

Professional memberships

  • American Academy of Otolaryngology-Head and Neck Surgery
  • American Medical Association
  • Pima County Medical Society

Languages spoken

  • English

Provider's gender

Male

NPI number

1255388500

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.80
Wait time
4.85
Bedside manner
4.90
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301 reviews
Most relevant
While I did not actually see the Dr. His staff that did the X ray and other exams were very professional and helpful
Verified patient
It was a very pleasant experience I was seen very quickly. The nurse was really awesome 10 out of 10.
Verified patient
Very friendly staff on time and answered all my questions. I would definitely book another appointment.
Very happy I found this doctor. Diagnosed me quickly and had a plan to make me better.
Verified patient
Absolutely love the staff! Super friendly, very informative, patient. Wait time was less than 5 mins.
Verified patient
Very nice visit with a very knowledgeable and professional doctor. Also very nice stuffs. Highly recommended!
Verified patient
It was very easy and my appointment was booked the next day! I would highly recommend this to everyone!
Verified patient
The staff were friendly and welcoming. The wait was short and all my questions were answered.
Verified patient
A no nonsense Offie and very through start to finish. Wish they had a office on east valley
Verified patient
After years of trying to figure out my sinus problems I finally feel hopeful of getting to the bottom of the problem!
Verified patient
The staff was very friendly and knowledgable and everything was explained simply, I felt very comfortable.
Verified patient
I saw the NP Amanda and she was excellent. Lots of answers and follow up procedures and appointments.
Verified patient
Doctor Tiffany Luc was very knowledgeable and very friendly. I was highly satisfied.
Verified patient
professional, knowledgeable, efficient and friendly. Explains findings and treatment plans.
Verified patient
The staff was excellent and the doctor was very knowledgable and very kind. I am glad we close him.
Verified patient
I highly recommend Sanda. She was very informative.
Verified patient
Everyone at the facility seemed nice and provided some good insight as to what my issue was
Verified patient
Nice staff and great service very competitive and responsive.
Verified patient
PA Angela was thorough and gentle. Listened to my concerns. Office MA very professional.
Verified patient
Excellent nice staff clean office Friendly and informative
Dr. Gordon takes time to listen and speak with his patients! Would recommend anyone to him.
Did not meet with Dr Gordon however, the provider who I did see was amazing!
Verified patient
He listened to my issues, an was very understanding. The staff was very helpful.
Verified patient
Doctor was awesome! Very knowledgeable! Plan on seeing him as my regular doctor!!
Verified patient
Wonderful staff at all levels. Personable and knowledgeable. Great communicators.
Verified patient
Dr Gordon was very friendly and explained things really well. Great doctor.
Verified patient
Angela Doan was great, she was really kind and is helping me get better
Verified patient
Loved our visit and was so excited to have a plan of resolution.
Verified patient
He has great compassion and truly want to help his patience.
Verified patient
Great office! Great staff! Tech and PA were thorough and very kind.
Verified patient
Great bedside manner. Dr.Gordon was very patient and thorough.
The staff was great and Sandra was fantastic, she did a great job, made me feel comfortable with the visit and communicated very well with me.
Verified patient
I was seen by Nurse Practitioner Amanda. She was extremely thorough and very caring. It was one of the best experiences I've ever had in a Doctor's office.
Verified patient
Fueron amables atentos a mis necesidades
Verified patient
Great experience. Clean office with state-of-the-art equipment. Sandra, PA-C was very informative and truly caring. Dana explained a procedure to help with my deviated septum and answered all my questions clearly. Clarissa, the MA, was kind and attentive. They made the visit feel personal and professional. Highly recommend!
Verified patient
It was so great! The office staff was extremely flexible and let me come in earlier than my appointment. They were extremely friendly and welcomed my young kids who needed to be there with me. My Nurse Practitioner was super knowledgeable and made my exam go smoothly. Would definitely recommend them!
Verified patient
I was seen by a nurse practitioner who was a good communicator. She explained the procedure to be done very clearly that will be done so I know what to expect along with the healing time. She has had good training.
Verified patient
I could not find a ENT that had any openings. When I saw this office on Line it had a easy schedule to get My appointment. Paper work was Emailed and I sent it in. When I got To the office the lady at the desk Said she has it. Within a few minutes Of sitting down I was called back and They started helping me. Very friendly Staff and Sandra was excellent with my Testing. Everyone in the office is very Friendly and says hi to you. The testing Was easy to do with no pain. They found My issues and we schedule more work To be done. I would highly recomend Anyone to this office or there other Offices in the valley. It’s certainly nice To get results and find people who Really care about helping you. Give Them a call there easy to work with. A1-Service
Verified patient
This was an emergency appt and they got me same day. Was seen by NP Tiffany for ear cleaning. She was very professional and helped clear my ears really well. I can hear again. Highly recommended.
Verified patient
Every thing went well , more that I expected. The N P was very good cleaning my ear and explaining the cause for blockage. If problem reacure, I would go back
Verified patient
I will go back. I was very satisfied.
Verified patient
Everyone was so nice and helpful!! I was even late by 10 mins! I booked my app on Sunday night and was seen the next afternoon. I also have a set of rareish medical condition and they had an understanding of how it was impacting my symptoms. I had never been here and I just booked the appointment because I was having annoying symptoms yet they called me when they opened and helped me make the choice to go to the ER but also keep my app with them for later on in the day just in case the ER doc wasn’t helpful. Also basically my symptoms were in my head and I was paranoid because of my other conditions but they didn’t even say that I was making it up. They took a look and not only was the ER doc wrong, so was I!! They truly calmed my fears, but also validated me! I can’t say enough good things about this place. Also keep in mind I had never been seen here before but they triaged my symptoms and helped me make a plan! AMAZING STAFF everyone was amazing. Office smell so good too!
Verified patient
Outstanding experience! ENT Nurse Amanda did a great job listening to my symptoms and offered treatment for my symptoms of sinus related problems! All the staff showed a lot of care and concern during my appointment!
Verified patient
Excellent. Very knowledgeable and easy to understand. He was genuinely concerned about my situation and asked me appropriate questions. He referred me for other needed procedures right away. I’m very thankful that I found Dr. Gordon, and I feel that he will do everything in his power to help me. Very personable
Verified patient
What a phenomenal experience. Everybody I came across was friendly and attentive. I was half expecting the diagnosis today I received but everyone’s treatment made the entire appointment seamless and worthwhile. Sandy and Dr. Gordon were standouts from beginning to end, even the young gentlemen who saw to my x-rays prior was just as exemplary. I’d highly recommend Arizona Breathe Free to any-and-all without hesitation. My journey to recovery isn’t quite over, but I’m definitely optimistic after today’s visit.
Verified patient
Nice demeanor/ knowledgeable
Very friendly and thorough
Verified patient
They got me in the same day! My Vertigo has been so bad I desperately needed to see a Dr. They came up with a treatment plan and I feel like I am finally moving forward.
Verified patient
I absolutely loved the service I received here. They took the time to hear me out and listen to my concern. I felt as if I was at home there. Front desk reception ladies were quick and fast, the MA who brought me to the room was super friendly! I was taken care by Amanda and she was an awesome Nurse Practitioner! I was also seen by Dr Gordon. Over all excellent service. Thank you all !!
Verified patient
Got me an appointment very quickly, thoroughly talked me through everything and answered all my questions I would 100% recommend this place for treatment thank you!
Verified patient
Frequently asked questions

How soon can I make an appointment with Dr. James Gordon?

Generally, Dr. James Gordon has appointments available on Zocdoc within 1 week. You can see Dr. Gordon's earliest availability on Zocdoc and make an appointment online.

Is Dr. James Gordon accepting new patients?

Dr. James Gordon generally accepts new patients on Zocdoc. You can see Dr. Gordon's earliest availability on Zocdoc and schedule an appointment online.

Does Dr. James Gordon accept my insurance?

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Can I make an appointment with Dr. James Gordon online?

Yes, you can make an appointment online with Dr. Gordon using Zocdoc. It’s simple, secure, and free.

What practice does Dr. James Gordon work with?

Where is Dr. James Gordon's office located?

Dr. James Gordon's office is located at 9520 W Palm Ln, Phoenix, AZ 85037.

Which board certifications does Dr. James Gordon have?

Dr. James Gordon is certified by American Board of Otolaryngology - Head and Neck Surgery.

What are common reasons for patients to see Dr. James Gordon?

Dr. James Gordon frequently sees patients for Allergy Consultation, Allergy Testing, ENT Consultation, Hearing Problems, and Sleep Problems. You can see other visit reasons for Dr. James Gordon on their profile.

What languages does Dr. James Gordon speak?

Dr. James Gordon speaks English.

How do patients rate Dr. James Gordon in reviews?

301 patients have reviewed Dr. James Gordon. The overall rating for this doctor is 4.8/5. They have a 4.9/5 rating for bedside manner and a 4.85/5 rating for wait time. You can read individual reviews and ratings on their profile.

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