What patients are saying
Overall rating
4.72
Average wait time
4.60
Bedside manner
4.78
“While I wasn't seen by Jeannette Kelly herself, I was seen by Nathan Jent, PA, and he was wonderful. All of the staff were very kind and thoughtful, and did a wonderful job of listening and explaining what to be aware of. I would absolutely go back again!”
Josephine R.January 9, 2026
“Well, the appointment was very well. It went very good. I’m I’m happy they’re open on Saturdays most Saturdays so then that way it works best for me because I worked during the week so it works good when they’re open on a Saturday so that I can get in there once a year on a Saturday.”
Matt N.October 25, 2025
About Dr. Jeannette Kelly
We kindly ask that you give at least 24 hours notice for cancellation or rescheduling.
Dr. Jeannette Kelly is a dedicated family physician, working in association with Advocate Illinois Masonic Medical Center. She is a reputed alumna of Michigan State University, where she received her medical training and her bachelor's degree. She completed a residency in family medicine at West Suburban Medical Center and advanced her clinical abilities in primary care sports medicine with a fellowship from MacNeal Hospital.
Dr. Kelly is certified by the American Osteopathic Board of Family Physicians and the American Board of Family Medicine with a sub-specialization in sports medicine. A renowned practitioner, she is a member of organizations such as the American Osteopathic Association, American Academy of Family Physicians, and the American Medical Society for Sports Medicine. Her extensive knowledge base and exceptional clinical experience in family medicine ensure that her patients receive the best quality care.
At Michigan Avenue Primary Care, Dr. Kelly looks after the patients of Chicago, IL. She attends to patients with various medical concerns such as eczema, arthritis, asthma, emphysema, and pneumonia. She is efficient, decisive, and has a keen eye for detail. She is committed to making each patient’s experience at the clinic as comfortable and effective as possible.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Office location
Dr. Jeannette Kelly, DO also offers online video visits for patients
Education and background
Practice names
Hospital affiliations
- Advocate Illinois Masonic Medical Center
Board certifications
- American Board of Family Medicine
- Sports Medicine (Family Medicine)
Education and training
- Medical School - Michigan State University, Doctor of Osteopathic Medicine
- Michigan State University (Bachelor's)
- West Suburban Medical Center, Residency in Family Medicine
- MacNeal Hospital, Fellowship in Primary Care Sports Medicine
Professional memberships
- American Medical Society for Sports Medicine
- American College of Sports Medicine
- American Osteopathic Association
- American Academy of Family Physicians
Awards and publications
- “My Arm Feels Funny: A Not so Humerus Case of Shoulder Pain in an Adolescent Football Player.” Poster Case Presentation. AMSSM Conference. 2017
- Leisure-time Physical Activity During Pregnancy and Offspring Size at 18 to 24 Months. Mattran K, Mudd LM, Rudley RA, Kelly JS. J Phys Act Health. 2011 Jul;8(5):655-62.
Languages spoken
- English
Provider's gender
Female
NPI number
1154769081
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.72
Wait time
4.60
Bedside manner
4.78
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
691 reviews
Most relevant
I love this team. I will continue to come back because of everyone's empathy and professionalism.
Less than 3 months agoInitials hidden
Very pleasant experience the wait time was not long and the doctor addressed all of my concerns
July 24, 2025Tamara J.Verified patient
It was great, just a note you probably won’t meet with DR. Jeannette. Other than that it was good.
April 3, 2025Kevin J.Verified patient
Great staff! My appointment was absolutely amazing, in and out in a timely manner and very organized.
January 8, 2025DeAndra M.Verified patient
Highly recommended. Staff were professional, friendly, extremely knowledgeable, and helpful. Great experience.
June 26, 2024Gabriel D.Verified patient
I knew I was seeing a PA and Nathan was wonderful. He listened and addressed all my concerns.
April 21, 2025Carol-Ann G.Verified patient
I didn’t have a copay, surprisingly. And the office called the day beforehand to confirm the appointment.
August 28, 2024Molly P.Verified patient
Office staff was kind and friendly, providers listened to all my concerns without making me feel rushed.
July 17, 2024Kaitlin D.Verified patient
Dr. Kelly is a good listener. She also asked a lot of questins about my medical issue and explained future course of action.
More than 1 year agoDS
Great and smooth experience. Drs. Kelly and Nathan Jent and their staff were excellent all throughout
July 17, 2024Karan P.Verified patient
Dr. Kelly is an excellent professional who truly cares about her patients. I would absolutely recommend her and her staff.
August 12, 2020Ian D.Verified patient
All staff are kind and professional. Dr. Kelly is great and takes her time with you and listens to all of your concerns.
April 23, 2021Al M.Verified patientVideo visit
Dr. Kelly was rushing while doing my physical. I will probably give her another try because she was very knowledgeable.
October 21, 2021Initials hidden
She was competent and pleasant. I she address’s my concerns and provided me with a sound plan of action moving forward.
More than 1 year agoBrandon P.Verified patient
Provider was educational and understanding. The nurse who performed my wax irrigation was also fantastic!
November 15, 2023Kyley J.Verified patient
I was very happy with the office and the doctor I saw. Would highly recommend this practice.
October 12, 2024Jessica A.Verified patient
Will go back if I need to! The whole team was great! Efficient, kind, took me seriously, knew what they were doing.
June 30, 2021Shoana T. H.Verified patient
Dr. Kelly was informative, and pleasant and easy to talk to. She was knowledgeable and i instantly felt at ease.
More than 1 year agoInitials hidden
I had a very good appointment and I am excited to go again next year and every year after that
June 13, 2024Nachel N.Verified patient
Great bedside manner and caring attitude. Overly busy though, so little time to discuss additional questions.
November 10, 2021David E.Verified patient
She was very personable and helpful. She took my concerns seriously and was pretty prompt. Great experience!
April 15, 2020Catherine M.Verified patient
Quick and easy. Dr. Kelly's manner is grounded and sensible, and I very much appreciated it. I'll be back.
More than 1 year agoInitials hidden
Very kind and knowledgeable doctor. Visit was efficient and reminders sent leading up to appointment.
October 6, 2021Andrew V.Verified patient
Great appointment. Clear, straightforward, friendly, and answered all my questions.
May 13, 2024Alan Z.Verified patient
Dr Kelly impressed me as smart, self confident, direct, and quite reasonable. I liked her very much.
More than 1 year agoLaura R.Verified patient
I wasn’t seen by the provider I booked with and hoped to see.
April 18, 2025Megan P.Verified patient
Dr. Kelly was extremely knowledgeable and treated me with respect. Would definitely recommend!
March 11, 2021Julia K.Verified patient
She's really good at listening and was able to explain things in a way I could understand.
August 1, 2019Charles F.Verified patient
Dr. Kelly was wonderful. She was so friendly and listened thoughtfully to my concerns.
More than 1 year agoVictoria H.Verified patientVideo visit
She was very attentive and tried to really understand my condition via video visit.
More than 1 year agoInitials hiddenVideo visit
Dr. Jeannette Kelly is friendly, warm, and easy to talk with. Highly recommended.
September 2, 2021Donald M.Verified patient
I am having a really hard time following up on anything in the portal or calling.
More than 1 year agoInitials hiddenVideo visit
So grateful for her. I will definitely keep booking her as needed. Thank you!
April 7, 2021Amber Z.Verified patientVideo visit
I felt like she listened with care and didn’t make me feel uncomfortable.
June 2, 2022Natasha H.Verified patient
Love all the providers I’ve seen here. Staff is also super friendly
November 5, 2021Sam V.Verified patient
Virtual visit was pretty short and only discuss one reason per visit
More than 1 year agoInitials hiddenVideo visit
Love Dr Kelly. She is smart and confident and listens to you.
More than 1 year agoLaura R.Verified patient
She was amazing! She listen to me and she was very comforting!
January 22, 2020Sandra L.Verified patient
Very professional, related to patient knowledge was excellant.
More than 1 year agoSG
I like the safety precautions taken to keep everyone safe!
April 22, 2020Laura R.Verified patient
Great experience. All my questions were answered.
September 16, 2021Jordan J.Verified patient
Definetly recommend them. 10/10 helped me a lot
March 2, 2026Essence P.Verified patient
I met with Dr. Kelly’s NP Nathan (which I knew ahead of time) as I needed to get an appt in so I booked first avail (my regularly GP & the rest of the staff are great so I figured he would be too). He was incredibly off-putting including calling young people who live downtown “yuppies” & implied that we are selfish for not caring about “vulnerable populations” while pressuring me into a flu shot. After I articulated why I would not be getting one he pushed the issue a few more times & told me it made him look bad before I firmly shut it down. He spoke down to me & asked quite condescendingly if I understood basic concepts in fitness despite telling him I work out regularly. He also was very “concerned” about my Xanax prescription (use under 30 pills a year) & lectured me on the risk of addiction, while simultaneously not articulating any of those same risks for a diff. drug that is highly addictive. All around horrible appt & will not be seeing him again.
Less than 3 months agoInitials hidden
While I wasn't seen by Jeannette Kelly herself, I was seen by Nathan Jent, PA, and he was wonderful. All of the staff were very kind and thoughtful, and did a wonderful job of listening and explaining what to be aware of. I would absolutely go back again!
January 9, 2026Josephine R.Verified patient
Well, the appointment was very well. It went very good. I’m I’m happy they’re open on Saturdays most Saturdays so then that way it works best for me because I worked during the week so it works good when they’re open on a Saturday so that I can get in there once a year on a Saturday.
October 25, 2025Matt N.Verified patient
I met with Lester Montesa, PA. He listened well and provided a well-considered opinion. He called me the next day to follow up with me. I don't know about the rest of the practice. But it they are like Lester, then it should be good.
June 15, 2025Abey M.Verified patientVideo visit
You do not get to see the DR - you get set up with any PA that is available. I found that frustrating as I was set up with a male PA, and wasn't very comfortable. They were a great PA - but not what I agreed to.
April 9, 2025Initials hidden
I requested a female doctor / nurse practitioner, through ZocDoc and was seen by a man. Not that anything was personal - didn't need to de-robe but still needed to speak about female issues and I wanted the comfort of a woman.
March 28, 2025Katie W.Verified patient
I booked an appointment with a this doctor but I never saw her. I was only seen by a physician’s assistant both for the initial appointment and for the follow up, even after an MRI showed a serious injury.
March 19, 2025Initials hidden
They were amazing, took all the time answering my questions, they were not in a rush. They really listened to me and believed what I was sharing and were really knowledgeable and confident about the info they told me. They gave me lots of options for treatment and took the time to explain things to me and answered all of my questions. Also the the office was really clean and the receptionist was very friendly and service was quick.
March 5, 2025Initials hidden
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How soon can I make an appointment with Dr. Jeannette Kelly?
Generally, Dr. Jeannette Kelly has appointments available on Zocdoc within 1 week. You can see Dr. Kelly's earliest availability on Zocdoc and make an appointment online.
Is Dr. Jeannette Kelly accepting new patients?
Dr. Jeannette Kelly generally accepts new patients on Zocdoc. You can see Dr. Kelly's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Jeannette Kelly accept my insurance?
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Can I make an appointment with Dr. Jeannette Kelly online?
Yes, you can make an appointment online with Dr. Kelly using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Jeannette Kelly affiliated with?
Dr. Jeannette Kelly is affiliated with Advocate Illinois Masonic Medical Center.
What practice does Dr. Jeannette Kelly work with?
Dr. Jeannette Kelly works with Michigan Avenue Primary Care.
Where is Dr. Jeannette Kelly's office located?
Dr. Jeannette Kelly has 2 office locations in Chicago, view full addresses on Dr. Kelly's profile.
Which board certifications does Dr. Jeannette Kelly have?
Dr. Jeannette Kelly is certified by American Board of Family Medicine and Sports Medicine (Family Medicine).
What are common reasons for patients to see Dr. Jeannette Kelly?
Dr. Jeannette Kelly frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Chiropractic Consultation, Foot Consultation, and Illness. You can see other visit reasons for Dr. Jeannette Kelly on their profile.
What languages does Dr. Jeannette Kelly speak?
Dr. Jeannette Kelly speaks English.
How do patients rate Dr. Jeannette Kelly in reviews?
691 patients have reviewed Dr. Jeannette Kelly. The overall rating for this doctor is 4.72/5. They have a 4.78/5 rating for bedside manner and a 4.6/5 rating for wait time. You can read individual reviews and ratings on their profile.