Dr. Jessica Shen, MD

Dr. Jessica Shen, MD

Ear, Nose & Throat Doctor
402.4 mi · 12850 Middlebrook Road, Suite 410, Germantown, MD 20874

At a glance

4.90 stars (1370 reviews)
98% are satisfied with this provider ·
Accepts 24 insurances
Aetna, BlueCross BlueShield, Cigna, Medicare, UnitedHealthcare, more+ ·
Works at The Feldman E.N.T. Group, P.C.
5 office locations
Speaks English
4.90
1,370 reviews
Bedside manner
4.9
Wait time
4.4

Recent reviews

Extremely patient oriented. Listens well, offers knowledgable medical decisions, very thorough in examination of issues.
Verified patient
Dr. Shen took the time to address all of my questions, and ensured that I understood and felt comfortable with all of the tests before she did them. She gave me her full attention, and never made me feel like she was trying to rush to the next appointment. She laid out all of my options thoroughly and impartially, and didn't try to push me into a particular treatment path. I appreciated how polite and professional she was, and found her to be extremely knowledgable. I would absolutely recommend her to someone looking for an ENT doctor in the future.
Verified patient

Office locations

1
1.
The Feldman E.N.T. Group, P.C.
391.5 mi · 12850 Middlebrook Road, Suite 410, Germantown, MD, 20874
2
2.
The Feldman E.N.T. Group, P.C.
410.0 mi · 1145 19th St North West, Suite 402, Washington, DC, 20036
3
3.
The Feldman E.N.T. Group, P.C.
406.2 mi · 5454 Wisconsin Avenue, Suite 1535, Chevy Chase, MD, 20815

Jessica Shen does not participate in Zocdoc to offer online booking at this time

Search similar providers

In-network insurances

Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Aetna
BlueCross BlueShield
Cigna
Medicare

Areas of expertise

This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Ear infection
Swimmer's ear
Upper respiratory Infection (URI)
Ear eustachian tube disorders
Chronic nose and throat inflammation due to allergies
Hearing loss and impairment
Ear infection
Swimmer's ear
Upper respiratory Infection (URI)
Ear eustachian tube disorders

More about Dr. Jessica Shen, MD

Please note your appointment is not confirmed until you hear from our office and receive and email confirmation. Dr. Jessica Shen is a head and neck surgeon and ear, nose, and throat doctor treating patients in Bethesda, Maryland, and the surrounding communities. She holds certification from the American Board of Otolaryngology and operates through the Feldman E.N.T. Group. She is also a member of professional organizations including the American Academy of Otolaryngic Allergy, the American Rhinologic Society, and the American Academy of Otolaryngology–Head and Neck Surgery. For her undergraduate degree, Dr. Shen attended Yale University. She pursued her medical education at the University of Michigan Medical School and received membership in the Alpha Omega Alpha medical honor society. Dr. Shen received her residency training at the Hospital of the University of Pennsylvania. Patients visiting Dr. Shen can receive a full range of ear, nose, and throat care. Her areas of special interest include sinus disease and surgery, pediatric otolaryngology, and oncology of the head and neck. Treatment is also available for issues including ear pain, nose problems, hoarseness, sore throat, allergy problems, and vertigo.

Education & experience

Education

Medical School - University of Michigan, Doctor of Medicine
Hospital of the University of Pennsylvania, Residency in Otolaryngology

Practice

The Feldman E.N.T. Group, P.C.

Certifications

American Board of Otolaryngology

Professional memberships

American Academy of Otolaryngology — Head and Neck Surgery

Awards and publications

Alpha Omega Alpha Medical Honor Society
2011 Eastern Section Triological Society Resident Research Day: 1st place poster presentation
2010 American Rhinologic Society Resident Research Grant recipient (CORE)
2004 Alexander S. Vida, MD Memorial Scholarship recipient

Background

Languages spoken

English

Gender

Female

NPI number

#1306044086

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.40
Bedside manner
4.93
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1370 reviews
Most relevant
Dr. Shen immediately diagnosed my issue; treated me and sent me on my way: a consummate professional. I highly recommend her.
Verified patient
She is extremely personable, professional, and efficient. It is always an awesome experience with her and the entire team.
Verified patient
I was seen immediately after arrival. Very professional and knowledgeable. Would recommend Dr. Shen to family and friends.
Verified patient
very good visit. Dr. Shen was friendly, concise, understandable and took pains to explain things neatly. Much appreciated.
Verified patient
She was incredibly understanding and helpful. She explained her recommendations with concise precision. Really great doctor.
Verified patient
Dr. Shen listened carefully and I was very satisfied with her consultation. Unfortunately there was a very long wait time.
Verified patient
Terrific doctor. After years of misery from sinus problems, she helped me get relief. Huge improvement in quality of life.
Verified patient
Extremely patient oriented. Listens well, offers knowledgable medical decisions, very thorough in examination of issues.
Verified patient
Very professional, knowledgeable, and pleasant ENT, answered all my questions thoroughly. Friendly/helpful office staff.
Dr. Shen is incredible and her staff is amazing and the office group are wonderful. I highly recommend Dr. Shen as an ENT
Verified patient
An exemplary doctor. She was knowledgeable and responsive to my condition. Her explanations were clear and unambiguous.
Verified patient
Dr. Shen is an outstanding doctor. She is knowledgeable, skilled, attentive, and responsive. I highly recommend her.
Verified patient
She was very good at explaining my options and discouraged unnecessary surgery unless my issue became more of a problem.
Verified patient
Professional and kind. Dr. Shen was able to help me with my issue quickly and I would highly recommend her to others.
Verified patient
The visit vwent well. She was very nice and answer all the questions that I have . I was very satisfied with my visit.
Dr. Shen is patient, thorough, and careful. She listens intently and explains her thought processes. Highly recommended.
Very pleasant, answered all my questions, gave great insight to what may have triggered my vertigo. Highly recommended.
Great experience. Dr. Shen is very nice and professional, and gave me the best treatment and advice as for my problems.
Verified patient
Dr. Shen was great. Was able to solve my issue in no time. Would recommend to anyone in need of ENT services. Thank you!
Love Dr. Shen! She is fantastic. Explains what you need to know. Have recommended her to friends and will continue to.
Verified patient
Competent and answered all my questions. She appeared to be interested in all her patients, from my observation point.
Very knowledgeable and thorough; pleasant, will definitely recommend her to anyone who needs a really good ENT doctor!
Dr. Shen is an excellent physician and very caring! My only issue with being seen at her office is the long wait time.
Great doctor, very friendly and helpful. Took care of my issue immediately, and helped out with another issue I have.
Ever since I have been seeing her totally professional, very thorough, and pleasant. Talks to you as a human being!!!
Verified patient
Great! She is very knowledgeable, wonderful demeanor, and I did not feel like I was rushed. She took time to listen.
Verified patient
Dr Shen was professional yet personable. After asking many questions and examining me, she recommended a treatment.
Verified patient
Dr. Shen is very patience and smart. She's very personable and explains in detail of the issue. Highly recommend.
Very thourough, professional, clear, with a wonderfully friendly approach. Really an impressive young woman!
Verified patient
Dr. Shen was really great. Thorough yet efficient. I was very pleased - especially as a 'first time' patient.
Verified patient
Dr. Shen is wonderful!! She takes the time to actually look at you and your symptoms. I highly recommend her!!!
Verified patient
Dr. Shen was very thorough in her examination and she spent an adequate amount of time explaining things to me.
Verified patient
She is great Doctor, very friendly, listens to you, and explains her diagnosis in detail. I highly recommend her!
Verified patient
Dr.Shen is an excellent physician.She is knowledgeable,personable & a very good listener.I highly recommend her.
Verified patient
They are not very timely and there was a long wait before being seen. However the bedside manner was first-rate.
The doctor was terrific. Asked good questions. Listened thoroughly. Answered my concerns. Highly recommend.
Dr. Shen was fantastic. Very knowledgeable, and she did a great job of thoroughly explaining everything to us.
The doctor was very professional. Listened to all of my concerns and gave clear and straight forward answers.
She is very good but so fast that it is almost uncomfortable. It seems s if she races thru the appointment .
Verified patient
She's very attentive; careful review of my records and listened carefully to my complaints. Liked her a lot.
Verified patient
She is very professional and very informative. She takes the time to explain things. Would highly recommend.
She is very patient and understanding. I HIGHLY recommend her, I promise you will be happy with her service.
Very professional. Good explanation of my problem and what test results meant. Would recommend to friends.
She was informative and patient with my 6 year old son. Put him at ease and made the appointment a success.
Verified patient
I really like her. I trust her and would highly recommend her. I think the whole practice is excellent.
Verified patient
Takes more time to listen, ask questions, and explain options than any doc I’ve seen. Highly recommend
Dr. Shen was exceptional. Prompt, thorough, wonderful manner, took the time to explain things clearly.
This was my second visit with Dr. Shen. I have been impressed with her and would highly recommend her.
Verified patient
Dr. Shen is a true medical professional who answered all my questions related to my medial concerns.
Very careful, caring, patient, and explained things clearly and carefully all of which we appreciated.
Verified patient
Frequently asked questions

What practice does Dr. Jessica Shen work with?

Dr. Jessica Shen works with The Feldman E.N.T. Group, P.C..

Where is Dr. Jessica Shen's office located?

Dr. Jessica Shen has 5 office locations, including in Bethesda, Washington, Chevy Chase, and Germantown, view full addresses on Dr. Shen's profile.

Which board certifications does Dr. Jessica Shen have?

Dr. Jessica Shen is certified by American Board of Otolaryngology.

What are common reasons for patients to see Dr. Jessica Shen?

Dr. Jessica Shen frequently sees patients for Allergy Consultation, ENT Consultation, ENT Emergency Visit, Hearing Problems, and Sleep Problems. You can see other visit reasons for Dr. Jessica Shen on their profile.

What languages does Dr. Jessica Shen speak?

Dr. Jessica Shen speaks English.

How do patients rate Dr. Jessica Shen in reviews?

1370 patients have reviewed Dr. Jessica Shen. The overall rating for this doctor is 4.9/5. They have a 4.93/5 rating for bedside manner and a 4.4/5 rating for wait time. You can read individual reviews and ratings on their profile.

Zocdoc›North Bethesda, MD Ear, Nose & Throat Doctors›Dr. Jessica Shen, MD

Jessica Shen does not participate in Zocdoc to offer online booking at this time.