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Dr. Jessica Shen, MD

Head & Neck Surgeon, Ear, Nose & Throat Doctor

Professional statement

Please expect a call from the practice to confirm your appointment! Dr. Jessica Shen is a head and neck surgeon and ear, nose, and throat doctor treating patients in Bethesda, Maryland, and the surrounding communities. She holds certification from the American Board of Otolaryngology and operates through the Feldman E.N.T. Group. She is also a member of professional organizations including the American Academy of Otolaryngic Allergy, the American Rhinologic Society, and the American Academy of Otolaryngology–Head and Neck Surgery. For her undergraduate degree, Dr. Shen attended Yale University. She pursued her medical education at the University of Michigan Medical School and received membership in the Alpha Omega Alpha medical honor society. Dr. Shen received her residency training at the Hospital of the University of Pennsylvania. Patients visiting Dr. Shen can receive a full range of ear, nose, and throat care. Her areas of special interest include sinus disease and surgery, pediatric otolaryngology, and oncology of the head and neck. Treatment is also available for issues including ear pain, nose problems, hoarseness, sore throat, allergy problems, and vertigo.

In-network insurances

  • Aetna
  • American Republic Insurance Company
  • Anthem Blue Cross

Specialties

  • Ear, Nose & Throat Doctor
  • Head & Neck Surgeon

Practice names

Board certifications

  • American Board of Otolaryngology

Education and training

  • Medical School - University of Michigan, Doctor of Medicine
  • Hospital of the University of Pennsylvania, Residency in Otolaryngology

Professional memberships

  • American Academy of Otolaryngology – Head and Neck Surgery

Awards and publications

  • Alpha Omega Alpha Medical Honor Society
  • 2011 Eastern Section Triological Society Resident Research Day: 1st place poster presentation
  • 2010 American Rhinologic Society Resident Research Grant recipient (CORE)
  • 2004 Alexander S. Vida, MD Memorial Scholarship recipient

Zocdoc awards

Rapid registration
See you again
Speedy response

Languages spoken

  • English

Provider's gender

Female

NPI number

1306044086

Office locations

The Feldman E.N.T. Group, P.C.

6410 Rockledge Drive, Suite 305

Bethesda, MD 20817

The Feldman E.N.T. Group, P.C.

1145 19th Street NW, Suite 402

Washington, DC 20036

The Feldman E.N.T. Group, P.C.

5454 Wisconsin Avenue, Suite 1535

Chevy Chase, MD 20815

The Feldman E.N.T. Group, P.C.

20528 Boland Farm Road, Suite 210

Germantown, MD 20876

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Very good doctor. Always takes time to explain everything. Makes patients really feel as ease.
Less than 1 month ago
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Very long wait, very brief exam
Less than 1 month ago
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I have seen Dr. Shen many times and she has always been thorough, pleasant, and professional. My wife accompanied me and she was also impressed.
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She is always awesome! Patient professional caring! Her staff rock as well!!
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She is very good but so fast that it is almost uncomfortable. It seems s if she races thru the appointment .
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Great visit, thorough but not unnecessarily so. Everyone was friendly and professional.
Less than 1 month ago
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Dr. Shen was great, easy to talk to, helpful, and compassionate. The nurse that did my intake was incredibly friendly and sweet. The front desk staff had a less than pleasant demeanor but that seems to be common in DC.
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Dr. Shen and her staff were all very professional and caring.
Less than 3 months ago
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Dr. Shen was thoughtful, professional, knowledgeable, and had a great manner.
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Dr. Shen was great! She was empathetic in her approach. However, the office itself was a little outdated. Paint chipping off the walls, dark and appeared a little unkempt. In need of some updating.
Less than 3 months ago
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Short wait time, friendly staff, overall happy with my visit.
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Always professional with a wonderful staff!!! Dr. Shen is a great doctor!!
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Very patient and attentive to questions and feedback.
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Dr. Shen was incredibly helpful, quick, approachable, and friendly. She was briefed on my situation and listened attentively and was very alert and responsive - it really made me feel at ease and taken care of. She was great and I highly highly recommend seeing her!
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Dr. Shen was thoughtful, compassionate, and very thorough. She was gentle when doing procedures and told me what i could expect to feel before i felt it. (No unpleasant surprises.) When explaining things to me, she'd stop every so often andask if i had any questions. Sometimes i did, and she answered them clearly and concisely. I left feeling well informed about my condition and the course of treatment. And i felt, and continue to feel, well cared for.
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She is very professional and very informative. She takes the time to explain things. Would highly recommend.
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I have seen Dr. Shen for a number of years and have been very pleased. She has always been responsive to my problems and concerns and would highly recommend her.
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Excellent, very knowledge and patient, I never felt rush, she made sure I was OK with everything, Great Doctor.!would recommend to anyone that needs and excellent Doctor.
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Dr. Shen was knowledgeable, thorough, and compassionate.
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I was able to make a same-week appointment and had an earwax impaction irrigated by nurse Samantha and Dr. Shen. It was a good experience, they were very kind and thorough - it's great to hear again after primary care doctorscouldn't clear it out. Dr. Shen was also helpful in advising strategies to avoid this happening in future, but if it does happen I'll be back!
Less than 6 months ago
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Dr. Shen is great--highly recommend her.
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Dr. Shen is warm, attentive and reassuring. I have no hesitation in recommending her.
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Dr Shen is the best. I would highly recommend her. She took the time to help me and answer any questions. I didn't feel like she was just rushing through to get to the next patient. Thanks for all your help
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She was wonderful! So helpful, responsive, and explained things so well. I did not feel at all rushed, and I felt listened to and cared for. Highly highly recommend her!!
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She was one of the best ENTs I've seen. She is extremely thorough and diagnosed me correctly when another ENT had misdiagnosed me, causing my sickness to last longer than it should. Dr. Shen ran additional tests and figured out what was actually wrong and I got better quick!
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Dr Shen was professional yet personable. After asking many questions and examining me, she recommended a treatment.
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Dr. Shen is great and thorough. I highly recommend using her as the doctor to visit in the office. The office admins are nice, but expect to wait up to 30 minutes before being seen. That is my only negative takeaway.
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Never disappointed! Staff is welcoming professional yet friendly always respectful! Assistants were competent n interested in me and my comfort. Dr Shen is always the best! Can’t say more about their practice! I always feel welcome n much better after I leave!
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Very careful, caring, patient, and explained things clearly and carefully all of which we appreciated.
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she fix my nosebleeds ,prefect technology!!! thanks very much !!!
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Dr. Shen is very professional and seems to legitimately care and listen to you during appointments. I would highly recommend.
Less than 6 months ago
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Dr Jessica Shen is very nice and patient and professional. We really appreciate the experience.
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Very professional, knowledgeable, and pleasant ENT, answered all my questions thoroughly. Friendly/helpful office staff.
Less than 6 months ago
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People were friendly, helpful and it didn’t take much time.
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Excellent!
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Dr. Shen always does a great job. Gives tons of information and knowledge about any illness.
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Dr. Shen was wonderful.
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Dr. Shen knows well her area of expertise and has a warm bedside manner. I wasn't left feeling as if my mere presence was an irritation, as has happened with some other doctors. She clearly likes helping people, and she doesthat well. I will keep her on my (very short list) of A+ docs.
Less than 6 months ago
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Dr. Shen is great - super friendly and really cares.
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Wonderful manner. Explained everything in clear terms. Very impressed.
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She was informative and patient with my 6 year old son. Put him at ease and made the appointment a success.
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She was everything I look for in a specialist!
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Great doctor !
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I was given the opportunity to come in last minute and only waited about 30 - 40 minutes. Service was great and I was in and out within an hour. Customer service was great.
Less than 1 year ago
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Careful and detailed exam. Inspires confidence. Great professional manner.
Less than 1 year ago
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Excellent!!
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Dr. Shen is the rare physician who makes you feel like there are no other patients waiting and she has all the time you need. She listens and asks questions and is very thorough. I am not a fan of theonline appointment scheduler and the automation. But I suppose thats the way everything is now.
Less than 1 year ago
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It was great, she spent a good amount of time with me and spent a long time evaluating my conditions
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Dr. Shen is great! However, the front desk at the Chevy Chase office leaves much to be desired. I don't mind waiting, but I do mind that I have to go to desk TWICE to ask what is happening with myappt. mind you, it was 45 minutes before I was finally taken back. The desk should be aware of delays and communicate that with the patients. Especially when people who came in AFTER I did were taken back before me.
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Waited nearly one hour to be seen.
Less than 1 year ago
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ZocdocFind an Ear, Nose & Throat DoctorDr. Jessica Shen, MD