Dr. Jessica Shen, MD

Head & Neck Surgeon

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ENT Consultation
6410 Rockledge Drive, Suite 305, Bethesda, MD, 20817
20528 Boland Farm Road, Suite 210, Germantown, MD, 20876
1145 19th Street NW, Suite 402, Washington, DC, 20036
5454 Wisconsin Avenue, Suite 1535, Chevy Chase, MD, 20815

Qualifications and Experience

Education

Languages Spoken

Board Certifications

Professional Memberships

Awards and Publications

In-Network Insurances

Specialties

Professional Statement

Please expect a call from the practice to confirm your appointment! Dr. Jessica Shen is a head and neck surgeon and ear, nose, and throat doctor treating patients in Bethesda, Maryland, and the surrounding communities. She holds certification from the American Board of Otolaryngology and operates through the Feldman E.N.T. Group. She is also a member of professional organizations including the American Academy of Otolaryngic Allergy, the American Rhinologic Society, and the American Academy of Otolaryngology–Head and Neck Surgery. For her undergraduate degree, Dr. Shen attended Yale University. She pursued her medical education at the University of Michigan Medical School and received membership in the Alpha Omega Alpha medical honor society. Dr. Shen received her residency training at the Hospital of the University of Pennsylvania. Patients visiting Dr. Shen can receive a full range of ear, nose, and throat care. Her areas of special interest include sinus disease and surgery, pediatric otolaryngology, and oncology of the head and neck. Treatment is also available for issues including ear pain, nose problems, hoarseness, sore throat, allergy problems, and vertigo.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Dr. Shen seems very knowledgeable and competent. The 45 minute wait was unaccceptable. I will make sure to make my next appt the first appointment of the day to avoid a long wait.

(Verified Patient)

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Everything was fine. Dr. Shen is a really nice doctor. I'll be back!

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Got there for the appointment and were told that we are not on the list and weren't willing to accommodate us (they were shown our appointment confirmation). We know the doctor and she is good, the scheduling system and supporting staff not so much I guess. Too bad.

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Very thorough. Wonderful bedside manner and very knowledgeable.

(Verified Patient)

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I came in on short notice and was seen right away. Both the staff and Dr. Shen were very friendly and professional. My wife has seen Dr. Shen previously and also had a good experience.

(Verified Patient)

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Dr. Shen is incredible and her staff is amazing and the office group are wonderful. I highly recommend Dr. Shen as an ENT

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Very attentive.

(Verified Patient)

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Dr. Shen was great!! My daughter put a popcorn kernel in her ear, and Dr. Shen made my 4-year-old very comfortable--explaining everything she was doing while she removed the kernel.

(Verified Patient)

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When I signed in I saw that there were three patients before me, all of us scheduled at 10 minute intervals. Really? It's just unrealistic. We waited (with a 7 year old) for over an hour. So no matter how great the doctor is, the patient feels disrespected. According to reviews this is a common complaint with the office, so fix it!

(Verified Patient)

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The visit with Dr. Shen was pleasant, professional, and answered all my questions. I would not hesitate to return to her if I need further services. The same is true with my technician, who was also pleasant and professional and efficient.

(Verified Patient)

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very very good 5 star

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Took her time and really wanted to understand what I had been going through; wonderful bedside manner. Would definitely recommend!

(Verified Patient)

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I am fond of Dr. Shen. She has excellent bedside manner. I'm sure she's on a schedule, like all doctors, but she does give me the attention and time to address all my concerns. I will continue to see Dr. Shen for ENT issues.

(Verified Patient)

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Dr. Shen: She was awesome, professional, compassion, empathy, patient, knowledgeable and helpful regarding my concerns regarding my medical conditions, treatments, and recommendations.

(Verified Patient)

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The doctor and staff were friendly but also professional.

(Verified Patient)

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Dr. Shen: She was very knowledgeable, professional, helpful, caring, compassion, understanding, personable, and very helpful with my medical conditions. I highly recommend Dr. Shen and very happy with Dr. Shen.. Thanks for the awesome referral.

(Verified Patient)

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Jessica Shen is great doctor. She is very knowledgable and kind.

(Verified Patient)

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best doctor ! very very very good ! thanks so much for take care my heath !!!

(Verified Patient)

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Dr Shen was very kinds and caring towards my nervous son at his appointment. She answered all our questions and spent a great amount of time with us.

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Dr. Shen is very patience and smart. She's very personable and explains in detail of the issue. Highly recommend.

(Verified Patient)

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Wonderful attention, great professionalism and very kind.

(Verified Patient)

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Dr. Shen is an excellent professional, with great bedside manners. I came away quite satisfied. The office however did not come across as well organised. They had concerns on whether my insurance, which is a global policy, was OK with them. However, instead of just saying that they could not accept the policy, they went about it in a most roundabout manner, with some strange questions! I was OK with paying myself and claiming later - but it took a long time for them to come that conclusion!!

(Verified Patient)

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very good

(Verified Patient)

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Very professional yet friendly . Pratical

(Verified Patient)

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Easy scheduling. Dr. She was knowledgeable and has a great bedside manner.

(Verified Patient)

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Dr. Shen is knowledgeable and caring. She was thorough and explained things so I could understand. The other techs working there were professional and caring. Excellent care.

(Verified Patient)

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She is like a family member to me. She is very competent and is very reliable and her team is very patient in explaining my treatment plan for my recuperation process.

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Dr. Shen was great and I would recommend her, but the time I had to wait was unreasonable. I later found out it was due to the front desk forgetting to check me in (even though I specifically asked if I was checked in and was told that I was). That made the experience a bit frustrating.

(Verified Patient)

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Very courteous, patient and thorough. She took time to listen to my problem explain my treatment plan.

(Verified Patient)

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She is the best hands down. Dr. Shen took the time to help me and answer all my questions. She seems very caring and professional. I would recommend her to anyone.

(Verified Patient)

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I was very pleased explained everything in detail so I could completely understand.

(Verified Patient)

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very professional and very kind ,i am very grateful

(Verified Patient)

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She was great!

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Dr. Shen was very caring and informative. She has given us an excellent treatment plan for my son. We are excited to see her again.

(Verified Patient)

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Dr. Shen is very knowledgable and gives clear explanations of the situation. A joy to encounter.

(Verified Patient)

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Dr. Shen listened carefully and I was very satisfied with her consultation. Unfortunately there was a very long wait time.

(Verified Patient)

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The staff is great. Valerie, the audiologist, and Dr. Shen, are excellent.

(Verified Patient)

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A good listener, and very thorough!

(Verified Patient)

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She was great, very helpful, kind and professional dealing with a pediatric patient.

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Patient and resourceful. Very nice doctor!!