View map

Dr. Jessica Shen, MD

Head & Neck Surgeon, Ear, Nose & Throat Doctor

Bethesda, MD

About Dr. Jessica Shen

Please note your appointment is not confirmed until you hear from our office and receive and email confirmation. Dr. Jessica Shen is a head and neck surgeon and ear, nose, and throat doctor treating patients in Bethesda, Maryland, and the surrounding communities. She holds certification from the American Board of Otolaryngology and operates through the Feldman E.N.T. Group. She is also a member of professional organizations including the American Academy of Otolaryngic Allergy, the American Rhinologic Society, and the American Academy of Otolaryngology–Head and Neck Surgery. For her undergraduate degree, Dr. Shen attended Yale University. She pursued her medical education at the University of Michigan Medical School and received membership in the Alpha Omega Alpha medical honor society. Dr. Shen received her residency training at the Hospital of the University of Pennsylvania. Patients visiting Dr. Shen can receive a full range of ear, nose, and throat care. Her areas of special interest include sinus disease and surgery, pediatric otolaryngology, and oncology of the head and neck. Treatment is also available for issues including ear pain, nose problems, hoarseness, sore throat, allergy problems, and vertigo.

In-network insurances

  • Aetna
  • American Republic Insurance Company
  • Anthem Blue Cross

Specialties

  • Ear, Nose & Throat Doctor
  • Head & Neck Surgeon

Practice names

Board certifications

  • American Board of Otolaryngology

Education and training

  • Medical School - University of Michigan, Doctor of Medicine
  • Hospital of the University of Pennsylvania, Residency in Otolaryngology

Professional memberships

  • American Academy of Otolaryngology – Head and Neck Surgery

Awards and publications

  • Alpha Omega Alpha Medical Honor Society
  • 2011 Eastern Section Triological Society Resident Research Day: 1st place poster presentation
  • 2010 American Rhinologic Society Resident Research Grant recipient (CORE)
  • 2004 Alexander S. Vida, MD Memorial Scholarship recipient

Zocdoc awards

Rapid registration
See you again

Languages spoken

  • English

Provider's gender

Female

NPI number

1306044086

Dr. Jessica Shen's office locations

The Feldman E.N.T. Group, P.C.

6410 Rockledge Drive, Suite 305

Bethesda, MD 20817

The Feldman E.N.T. Group, P.C.

20528 Boland Farm Road, Suite 210

Germantown, MD 20876

The Feldman E.N.T. Group, P.C.

1145 19th Street NW, Suite 402

Washington, DC 20036

The Feldman E.N.T. Group, P.C.

5454 Wisconsin Avenue, Suite 1535

Chevy Chase, MD 20815

Patient reviews for Dr. Jessica Shen

All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner

Overall
Wait time
Bedside manner
Efficient, direct and didn't recommend unnecessary procedures.
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Shen was professional, thorough, and explained my options. Kind and caring demeanor. First time visit; definitely will return if I have future problems.
Source: Zocdoc
Overall
Wait time
Bedside manner
Have seen Dr. Shen many times. Always professional and helpful. Really knows her stuff. My wife is also a patient. Highly recommend
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Shen was very nice!! She listened to everything I said and tried to explain every possibility of what was causing my pain.
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Shen is phenomenal! She is very attentive to your symptoms and needs, had a fabulous bedside manner, and provides accurate diagnostic care. I highly recommend Dr. Shen!!
Source: Zocdoc
Overall
Wait time
Bedside manner
Respect her very much!
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Went in for an ear infection which was dealt with accurately and quickly by Dr. Shen. In addition to treatment, she offered various simple ways to prevent it from happening again. She was both utterly professional and personable.
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
It was my first time visiting the office so the wait was a little longer than what I would expect is usually the case. However, Dr. Shen was phenomenal! I have seen countless doctors for my sinus problems and no onewas more attentive than Dr. Shen. She asked all the right questions and was extremely thorough. She listed to me carefully and formulated her recommendation accordingly. She renewed my faith in doctors and will definitely my go to from now on!
Source: Zocdoc
Overall
Wait time
Bedside manner
As always, I really like Dr. Shen. She is knowledgeable, kind, and easy to work with. She always addresses my issues and makes the Dr. aspect, easy. My biggest complaint is that you wait forever. I showed up 6 minutes priorto my scheduled time. I waited 30 Mins before I was taken back to the exam room, and then waited another 15+ minutes before the doctor came in. I think this is because they only have specific doctors in the office during specific days of the week however, they overbook their doctors on 20 minute spaced appointments. I.e. there is an appt scheduled every 20 minutes...
Less than 3 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional and thoughtful.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very knowledgeable...Great Doctor..
Source: Zocdoc
Overall
Wait time
Bedside manner
Although I am still undergoing evaluation for a confusing case of sinus-related issues that hasn't been solved yet, it is not for lack of Dr. Shen's ability or care. She has a very thorough approach, a pleasant bedside manner, and mostimportantly showed care in following up with me. When my symptoms were worsening, and when my CT results arrived, both times she called me after close of business (once on a Friday) just to help continue my treatment options in an expeditious manner. She was sensitive to the anxiety the issue is causing, and knowing this went out of her way to call during off hours. That is pretty rare to find in a doctor these days.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was wonderful. This was not my first visit with her.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very knowledgeable and Professional Made it clear and understandable
Source: Zocdoc
Overall
Wait time
Bedside manner
I think Dr. Shen is a wonderful doctor! She is so pleasant and so thorough, I highly recommend her.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was fantastic and very thorough!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Shen is the best. From my initial diagnosis, trying alternatives to eventually deciding on surgery for a sinus and septum issued dating back 25 + years, nothing was forced. She has truly been fantastic, friendly and thoughtful leading upto and after surgery. Always willing to listen and discuss issues and solutions, I’ve never felt rushed.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Shen was thorough and provided helpful information in regard to my issues. She also never hesitated to answer my questions and provide alternative treatments. I would highly recommend her!
Less than 3 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Shen was both punctual courteous, possessing a genuine bed-side manner.
Source: Zocdoc
Overall
Wait time
Bedside manner
Everyone in the office from the front desk to her assistant were very professional and caring.
Less than 3 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I highly recommend Dr. J Shen. for anyone seeking an ENT doctor. She's extremely pleasant, professional, thorough and efficient. She listened to my problems patiently, took a lot of time to explain my diagnosis and treatment options. Thatreally made me feel easy and comfortable, especially I understood what was happening.
Source: Zocdoc
Overall
Wait time
Bedside manner
I really liked my experience with Dr. Shen. She took the time to explain all my doubts and she also asked me many questions to help her diagnose and request the necessary tests.
Source: Zocdoc
Overall
Wait time
Bedside manner
The wait was too long, but Dr. Shen was great--thorough, warm, explained everything clearly, and seems to have figured out my issue!
Source: Zocdoc
Overall
Wait time
Bedside manner
She was very helpful explaining everything as we went through our visit. I highly recommend her for anyone seeking an ENT doctor.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very knowledgeable, incredibly kind, and will listen to your concerns.
Less than 3 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very competent and easy to talk to.
Source: Zocdoc
Overall
Wait time
Bedside manner
Fantastic doctor with the a great ability to listen and communicate.
Source: Zocdoc
Overall
Wait time
Bedside manner
She is an outstanding physician!
Source: Zocdoc
Overall
Wait time
Bedside manner
felt better after visit,Great Staff.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Excellent professional and very caring. I highly recommend her
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Shen is a complete professional and a pleasure to talk with She is patient and caring and actually listens !!! HIGHLY RECOMMEND her !!!
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
She is excellent.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
She was quick, to the point, and advised me precisely how to improve my situation
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Shen was polite, professional, thorough, and clear in her prognosis and instructions. I also appreciate that she took special care to explain her thought process. I am always glad to learn something new at a doctor's appointment, but alsofeel much more comfortable if I feel that I understand what is happening. No complaints!
Source: Zocdoc
Overall
Wait time
Bedside manner
I found my visit with Dr. Shen to be very informative. She answered my questions patiently, which is important to me. I would see her again. Annette Cohen
Source: Zocdoc
Overall
Wait time
Bedside manner
Very conpetent, thoughtful and warm. Extremely friendly team. Would recommend to anyone.
Source: Zocdoc
Overall
Wait time
Bedside manner
She is a keeper.
Source: Zocdoc
Overall
Wait time
Bedside manner
She is extremely personable, professional, and efficient. It is always an awesome experience with her and the entire team.
Source: Zocdoc
Overall
Wait time
Bedside manner
As always, Dr. Shen was knowledgeable, friendly and very helpful.
Source: Zocdoc
Overall
Wait time
Bedside manner
I have seen Dr. Shen several times for sinus and ear problems. She is very patient and thorough. Took a lot of time to explain my diagnosis and treatment options. Very satisfied with her as my "go to" person for ENT issues.
Source: Zocdoc
Overall
Wait time
Bedside manner
She is great!
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Thorough evaluation and clear advice.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Professional. Explained everything. Assuredly would go back.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very good doctor. Always takes time to explain everything. Makes patients really feel as ease.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very long wait, very brief exam
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I have seen Dr. Shen many times and she has always been thorough, pleasant, and professional. My wife accompanied me and she was also impressed.
Source: Zocdoc
Overall
Wait time
Bedside manner
She is always awesome! Patient professional caring! Her staff rock as well!!
Source: Zocdoc
Overall
Wait time
Bedside manner
She is very good but so fast that it is almost uncomfortable. It seems s if she races thru the appointment .
Source: Zocdoc
Overall
Wait time
Bedside manner
Great visit, thorough but not unnecessarily so. Everyone was friendly and professional.
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Shen was great, easy to talk to, helpful, and compassionate. The nurse that did my intake was incredibly friendly and sweet. The front desk staff had a less than pleasant demeanor but that seems to be common in DC.
Source: Zocdoc
show all reviews
ZocdocFind an Ear, Nose & Throat DoctorDr. Jessica Shen, MD