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The BlueSleep team focuses on snoring and sleep apnea and other sleep disorders, but also treats ear nose and throat disorders as they frequently contribute to sleep apnea and snoring. We use all available modalities for treatment of sleep apnea including in-office procedures, oral appliance therapy, and CPAP for severe cases. We have been using home sleep studies for over 10 years for the easy home diagnosis of sleep apnea.
Verified Patient Reviews
Dr. Stern was both professional and impressive. The few moments the consult lasted I learned 50% more than I knew about sleep, etc. Would recommend 10/10.
35 minute wait time for the first visit but the second was right on time. However, he never called in the medication I was prescribed to my pharmacy, even after I followed up with the office twice. He's very professional but a little brusque; the office staff are incredibly friendly and helpful and I can't recommend them enough.
beautiful office, no wait time, Dr. was very helpful
I was insulted by my visit here! The office staff was rude to me upon arrival. I had filled out all of my patient info on their online health portal, prior to my visit, yet they had no record of it, so I had to fill everything in again. Dr. Stern seemed like he would be great. I came in for a sleep related issue, but found out that he is an expert at reflux and thought I found the perfect doctor to help me with both issues. I left with a plan to have a sleep test, once my insurance approved it and a diet he would give me to help my reflux issues. The office called me for more info right after I left and I asked about the diet plan and they said they would email it to me. I got nothing. The following week, I was supposed to get the home sleep test. Nothing. I called several times and they said they were waiting on my insurance. Almost a month later, I called 3 times in one week and no one responded. The final call was someone who claimed to be in charge and she would respond the same day. Nothing! So anyway. Dr. Stern may be a good doctor. I'm not sure because his office is so incompetent, that they couldn't even keep me as a patient.
Dr Stern was great! Very comprehensive and quick!
He was very knowledgeable and quick to recommend a plan of action to help alleviate my sleep apnea.
I went to Jordan Stern for issues with breathing/allergies. DO NOT GO THERE!! Got charged double with no heads up!! Forget about that I was waiting for a while to get checked, but when finally the doctor came to take me in, he gave me barely few minutes before telling me that I need to do some sleeping tests?!?! For my allergy and then told me that they will call me to come pick up a sleep apnea test kit. Forget about that it doesn't make sense for a healthy 27 years old guy, that just got checked and found out he is allergic to dust and that's why I have issues breathing sometimes to do that. But they never reached out! Never called, never sent the medications he said I need to take. And then freaking charged me double-triple than what a normal practice will charge for this service!! For being late to his appointment, not telling me anything beside that I need to book another appointment that he never reached out for. They are cold. Sneaky. And have a disgusting service for patients who just want to feel better. And instead making us feel worst! Update: after complaining about the charge and service. I got an email about how I was late to my appointment because in their iPad it said that I finished filling the forms 15min after my appointment time. I call BS on that, and even more offended! Since until I got my and the lady explained all the things she want me to fill took her about 5-10min and I finished filling it in exactly 5min and still waited for my appointment for a good amount of time!! SHAME ON YOU! LITERALLY STEALING MONEY FROM PEOPLE WHO NEED YOUR HELP!
Dr. Stern is very knowledgeable and kind. I really like him and his assistants are very nice. However, the wait time could be a problem for some people. So, if you have the time to wait for at least 30 mins, I recommend him!
Let me first state that Doctor Stern seems to be nice person and pretty knowledgeable doctor. My initial consultation went pretty well. But I decided not to continue my treatment with the office because the person handling follow up is extremely impatient and rude. Sleep treatment is an ongoing process and I don’t want to get attitude for simply asking one more question.
I didn't meet Dr. Stern but the nurse practitioner was very helpful and nice. The office is very current in their technology. I didn't wait a long time and they have lunch time appointments which was great.
Dr. Stern was helpful but unfortunately I had to wait about 75 minutes to be seen.
I get that I was your last patient of the day, but that's no excuse to rush through my appointment.
Was fantastic. Very professional. Would recommend to everyone.
Amazing experience. Dr. Stern took the time to explain things and even followed up personally by phone to discuss my results and his professional guidance.
Dr Stern is a very professional caring doctor. He 100% recommend him,
Very smart and informative.
He is professional and very nice. I will recommend Dr. Stern to my friends.
Dr. Stern was prompt, thoughtful, and professional. He seems quite knowledgeable, and took my concerns seriously. The office was organized and efficient. Highly recommend!
I walked in looking for an ENT who could do an Epley's Maneuver for vertigo. His staff said he could - and it when it turned out he couldn't I wanted to leave but they pressured to stay and see Dr Stern. I told him I felt that I was in the wrong place but he gave me a number for a PT. The office billed my insurance which paid and there is an substantial charge which is not covered which I am still being billed for. He never even examined me.
I waited 45 minutes for Dr Stern to see me. He appears very full of himself with all his plaques and certificates plastered on the walls, which left me with high expectations. Needless to say, I was restless after waiting in a chair for almost 1 hr. I overheard him chatting down the hall with his PA. Once he saw me he didn't apologize for the wait nor acknowledged it which immediately turned me off. After a 5-10 min appointment he sent me in a room with his PA to 'talk over my sleeping habits'. Do not expect an sympathetic doctor who will look you in the eye and do everything he can to help.
Very competent and professional
Concise, informative, and detailed. Answered all my questions.
rude and rushed. Did not return. Great audiologist, though.
My visit with Dr. Stern was very pleasant. He has great bedside manner and was easy to talk to and explain my troubles. I highly recommend him.
Very professional, lovely staff
Excellent doctor and courteous staff, wait time was longer than normal though (30 minutes)
He was definitely smart, but seemed a little rushed and not super invested or sympathetic.
Really good and helpful, when his office keeps him on schedule.
Waited 45 minutes and had to leave. The second time this has happened.
Super nice, listened to what I had to say, and made recommendations to the appropriate people for the future.
Generally speaking, the visit was relatively painless...in and out. Doctor was extremely efficient and straightforward (read as if you're into a hand holding doctor to shoot the breeze with you, you might not like this office). My one reservation is I'm hoping his diagnosis is correct and not something more serious but that's why he gets to hang a degree worth several hundred k on the wall and I don't.
I have been under Dr. Stern for several years both for sleep apnea and a hearing condition and have great confidence in his diagnostic abilities and treatment.
He was very professional and the office was very organized. His audiologist, who's name escapes me, was also very good. I went in with ear ringing and he handled the situation. All business, which is refreshing, because nothing unnerves me more than where I am sitting there in pain and the doctor thinks its time to crack jokes. Highly recommend!
The office staff and MA (or nurse) who triaged me and started my visit were all great- very friendly, efficient and pleasant. Then I sat in the exam room for about 20 minutes waiting to see the doctor (not a bad wait). The doctor was very short in his answers to me, rude and dismissive. He was not helpful at all and I will not be going back again or recommending him to anyone.
He was very friendly, professional and to the point.
Some of the words that come to mind after my recent visit: caring, considerate, professional, effective, timely, and simply lovely.
Very competent and fast (once I got to see him).
The visit was short and to the point.
Very attentive and took the time to explain everything, including sharing photos I requested from the examination.
I met with Michelle, the PA about a persistent sore throat. She was great--very thorough, fabulous bedside manner.
He is a great doctor and all staff were very helpful.
I had something urgent that I needed to see Dr. Stern and his office was extremely nasty and rude
Nurse practitioner Michelle is very good and very nice.
staff was excellent.. 'one stop shopping' here - very professional and cordial... Very impressed!
Did not get much time with Dr. Stern and waited for a while for my appointment but the doctor was very professional and I enjoyed my visit.
Very friendly and professional staff. Quick visit, attentive, and good follow-up
I visited Dr. Stern at the behest of my PCP. She didn't specifically recommend him, but did ask me to go to an ENT to have my ears cleaned. Dr. Stern found my left ear blocked and quickly, painlessly and without shame, took care of the problem. I'd go back to him if I still had insurance his office accepted.
Very professional !
Thorough and never condescending (there were many ENTs under my insurance that were). Ordered a CAT scan for deviated septum quickly, and gave recommendations for surgeons to help. Excellent doctor.
Relieved I found an ENT that took my Medicaid add-on insurance that actually took me seriously and ordered the imaging I needed to confirm I had a deviated septum. Other ENTS I saw were incredibly dismissive.
I made an appointment through Zocdoc and specified the reason for visit from a drop-down menu, "thyroid surgery" consultation. However when I was finally able to see dr Stern, I was told that he does not do this kind of surgery anymore. They still charged me the co-pay. So it resulted in a lot of wasted time and the co-pay charge.
I made a last-minute 10:15am appointment an hour before arriving at the doctor due to a scheduling mixup at another doctor earlier in the morning. I waited for barely 10 minutes before being seen and was out of the office roughly 30 minutes later. Very convenient!
Dr. Stern is a gread and an excellent professional. He speaks French.
I went over a year ago and his staff was great. I got a same day appointment as I was in pain. He helped me with my ear wax issue in about 10 minutes. Not sure if picking my ear and taking out the wax in such a short amount of time amounted the large bill being labeled a 'surgery' on the insurance. After that, I was still billed an out of pocket bill. The facility is beautiful and there happened to also be a baby grand piano. I'm searching for a new ear doctor for a future clean up.
I went in as an emergency as i though my throat was closing in on me and has serious chest pains. Dr. Stern did some testing and assured me its nothing related to my ear nose or throat. which was true. I had bronchitis. He really is nice and listened to my being paranoid and calmly explained his position.
Went around mid-day. The office was busy but very efficient and I was seen right away. The staff was very professional and kind. I found Dr. Stern to be extremely knowledgeable and willing to take the time to talk through my issue. Great visit. Highly recommend.
They require that you settle your bill when your visit is complete, which is a little unusual for me. I wasn't crazy about some of the staff, but I liked Dr. Stern very much.
The nurse who performed my basic hearing test was great. Very patient and calm. When it came to address the issue I scheduled the appointment for, I did not see the doctor; saw the physician's assistant instead. She was very professional and helpful, but seemed to be very rushed.
Dr. Stern said it would take me a week and another appointment to get pre-approval for an at-home sleep apnea test. He blamed the delay on my insurance. I was in a bad state and forgot to ask for something to help me sleep in the mean time. I called the office later and left a message. I also left a message on the fancy internet setup they have. I heard nothing back. My primary care doctor was able to get the same test approved within 20 minutes, sent me home with it, as well as an Rx for something in the mean time. I still haven't heard from Dr. Stern's office about any follow up on either that test or the lab work they did at the office and happily billed me for.
I went to see Dr. Stern because I've had issues with daytime fatigue for a long time. I was extremely happy with my visit. The receptionists are great (and very funny), and I appreciated that Dr. Stern was willing to hear me out and then recommended an action plan that we both agreed on. Very happy.
The office is very efficient, the wait was very short. The nurses and Dr. Stern were all very capable and professional. The only slight negative was that things seemed a bit rushed but that is often the case at a busy practice. In the end they ran all the necessary tests and answered all my questions and were available for follow up so I would definitely recommend this practice and will return there again I'm sure.
Rude reception staff; Dr. Barton sees you for 30 seconds; They include a hearing test with a third party completely unrelated to the purpose of your visit; I will never stop by again.
Very professional, felt I was dealing with someone who was very knowledgeable and direct. Everyone in the office was pleasant as well.
Doctors were good and very nice. But, girls at the front are very unkind cold. I do not want to go back to the office because of them. It was very unpleasant.
I liked the friendliness of the staff as well as thoroughness of the check up. If it wasn't for the normal paperwork that needed to filled out, I would've probably seen the doctors right away. Nice spacious office which was very clean and well laid out. Doctors were very informative, patient and explained everything in a very understandable manner. I would highly recommend.
Dr. Stern is magic. I was having repetitive and severe sinus infections and after seeing him twice, and a new nasal spray prescription, I have barely had any sinus infections in about a year. I highly recommend this office. They really take care of their patients.
This place is awesome.
I went to go see Dr. Stern for a deviated septum and a sleep study. Dr. Stern was not only very knowledgeable but also took the time to explain everything to me and really inquire about my symptoms. He provided multiple approaches for treating my symptoms and explained the reason for each possible approach and what could hope to be achieved if it was done or even necessary. Instead of just telling me something I already knew (my septum was deviated) Dr. Stern also looked and found contributing factors that lead to my issues and gave me options for treatment instead of doing what other Dr.'s had done in the past and just readily recommend corrective surgery. I was happy with his thorough approach and his demeanor and I would recommend going to see him for your ENT or sleep issue needs.
Dr. Stern is a very knowledgeable individual. He is attentive and gives you all the necessary information required and more
Dr. Stern is clearly an expert on sleep disorders. My visit with him was significantly better than when I consulted a regular ENT about the same issue. I was confidence I was getting the latest and best information from Dr. Stern.
Good doctor. Not very punctual. Especially during my first visit.
Excellent is a real expert.
I felt very comfortable , I trusted Dr Stern , didn't have any doubts about his suggestions , his medical advice . Just a wonderful doctor !
Had a great experience with dr stern. Helped unclog my ear in no time.
I am patient of Dr Stern for last 2 years. I went to him for treating sinus issues. But he helped me figure of the root cause by directing me to allergist. I am way better now. I saw him today for ear clogging and it was a minor water clog.
Everyone in the office and the doctor was very professional and courteous.
He didn't take my concerns very seriously and I felt very dismissed. The problem has since returned; I will be seeking a second opinion.
I feel he is an expert at what he does and I am on the path to better understanding my problem and finally getting the help I need.
Although I was disappointed with my wait time, the office nurse And DR Stern were cordial and listened rather than cut me off. Dr stern appeared concerned and compassionate and immediately called my prescriptions into my pharmacy. He seems very knowledgeable and interested in helping me.
Dr. Stern was pleasant, informative and gentle. I couldn't help but suspect he is trying more to spread his specific means of treatment than he is to cure, but overall a very good experience and how to see positive results with follow-up visits.
Good service and support staff are very polite and attentive - full marks to Mike who was superb in terms of explaining everything and taking the time.... Dr Stern a busy man, so get any questions in quick - but 100% satisfied with what he did....
I loved it! It was the best ENT visit I've ever had! He was gentle, concise, and there was no beating around the bush and this was on a busy day!!!! All thumbs and toes up for this specialist!
Very helpful and gracious with his time. Highly recommended.
Very clean or organized office. Very bright and super convenient location from subway. Staff was very friendly and personable.
Dr. Stern was fine. His office & exam rooms are plastered with these gross posters about his book and magazine appearances. Really tacky & unprofessional.
Very professional, highly skilled
I probably went to his office more than 5 times due to follow-ups and adjustments. Each time was a pleasant experience. The receptionists and staff are competent and the whole team helped me get better quality sleep.
Very easy and kind. Gave me valuable information that no other ent has given me in the past!
Dr stern reassured me that I was good to go for getting on a plane, and that my ears could take it. I would definitely return.
Dr. Stern was straightforward. He didn't seem extra warm but was nice. He explained medical terms to me and referred me to a specialist based on my condition.
Great doctor. Very attentive.
Dr. Stern was very kind and knowledgeable. He made eye contact the entire time and showed genuine concern. I did not feel rushed at all. His staff was friendly and polite. I would recommend him to anyone who needs help or advice on any problem from small to large.
Dr. Stern's office and team were very pleasant and professional. I couldn't imagine a better experience.
Extremely knowledgeable and professional; very pleasant office environment and staff; would highly recommend
I was good and I like him and the staff there was great. While I came in and was given paperwork and such forth right away, I wasn't 100% happy with speed at which things went. There was a lot of gaps in between steps. But so far so good.
He is a good listener and has great bedside manner. He is not one of those doctors that rush you out of the office so that he can see his next patient. Now I know why he was voted one of the best doctors in New York City by his peers from 2010-2012. Keep up the great work Dr. Stern.
Comfortable, professional enviroment and staff
went very smoothly, the office was well run, his manner and expertise was good.
Very professional, clean, and efficient.
Dr. Stern is caring and thorough. His office is comfortable and is filled with state-of-the-art equipment. He took the time to answer all of my questions and seemed genuinely concerned for my well-being. Highly recommended!
Really knowledgeable, professional and warm. A rare find in NYC.
The doctor apologized for the long wait upon introduction. He was friendly and professional. A straight shooter; I like that.
He could smile a little more ;-) But he was very professional and too the point.
It was a stress free experience.
The visit was great. he treated me in very short time. He took care of what I needed and all was well. The staff was very helpful and the process was very smooth. I would definitely go back.
Great doctor with a great office. Very professional people.
He solved my problem and it was a great relief.
very efficient, professional. Liked him alot.
Very satisfied. He was prompt, very proficient, very nice and the office staff was very nice. I would definitely recommend him -- and already have to people in my office.
Dr Stern is great! He addressed my medical concerns and offered a course of action that was helpful.
I had previously heard Dr. Stern address a sleep disorder support group and found in the office the same deep knowledge and competence that he projects as a speaker.
The reception staff are very friendly. Dr. Stern took the time to listen to my problem and give me the advise I needed to proceed. I have a follow up appointment in 6 weeks. I was very please.
Excellent doctor, solved my ear pain issue instantly
Visiting Dr. Jordan's office was a refreshingly good experience. The staff were excellent, prompt, the facilities were uplifting and my interactions with Dr Stern were thorough and to the point. I work downtown and was in and out in less than 1 hour.
easy, proffesional, pleasant.
Great doctor and excellent staff . Would certainly recommend dr stern .
Very professional office and staff. Dr Stern was direct and approachable.
The wait was too long.
Highly recommended. Dr. Stern took his time with me and answered all my questions and concerns including discussing with me the best possible treatments.
I am very impressed with the use of web, texting and internet services and found the staff and doctor very amenable and professional. The waits however were excessive. Besides the long wait to see Dr. Stern there was a long wait in the middle of the visit.
Learned a lot.
Concise and Complete
very good doctor
Sincere. The staff were down to earth and very accommodating towards my schedule.
I was really anxious about this visit since I haven't been to an ENT for several years. All in all it was an informative session and I'm so happy I went, but I wish Dr. Stern was a little more sensitive about my hearing disorder. I would and will return to the office and I trust his diagnosis, but I would have appreciated a little more reassurance. I will say, however, his reaction to the test results has made me all the more proactive. I feel positive about moving forward. Dassan Ali was also great -- very informative and helpful.
He is a great doctor. Saw me right away, he sounds very knowledgable, helped me out with my nasal congestion and my boyfriend's clogged ears. I highly reccomend him.
It was great to walk into a doctor's office having made an appointment probably 30 minutes prior and feel like it was scheduled weeks ago and they were expecting me. Dr. Stern and his staff were great. Dr. Stern took the time to answer all my questions and make me feel at ease.
It was a very pleasant visit. Everyone was very friendly and absolutely no wait time.