“Overall good experience! Loved the doctor and she was very professional/to the point. However, some of the medical assistants are quite unprofessional and don’t know how to talk to patients. Also, I did not like having another person (two people actually) in the room while I got a Pap smear.”
Initials hidden
Highly recommended
92% of patients gave this doctor 5 stars
Book an appointment for free
The office partners with Zocdoc to schedule appointments
“Overall good experience! Loved the doctor and she was very professional/to the point. However, some of the medical assistants are quite unprofessional and don’t know how to talk to patients. Also, I did not like having another person (two people actually) in the room while I got a Pap smear.”
Initials hiddenLess than 1 year ago
“Dr. Smith, was very in tune about my Issues and immediately addressed each of those issues without hesitation. I was very impressed with not only her knowledge but her concern for my well-being and general health.”
Darrell E.February 11, 2025
About Dr. Karla Smith
I chose medicine because I like to help others. After earning my Bachelor’s degree from Hampton University, I attended the University of Southern California, where I received my Doctor of Medicine. I completed my internship and residency in Family Medicine at Virginia Commonwealth University. I chose family medicine in particular because I enjoy the continuity of care that comes with the specialty. I treat patients of all ages and life stages, acting as an advocate for my patients. I present treatment options and, after going over the risks and benefits of each, work with the patient to decide on the best course of action.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
choose insurance
In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
200+ more in-network plans
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Medical School - University of Southern California, Doctor of Medicine
Virginia Commonwealth University, Residency in Family Medicine
Hampton University (Bachelor’s)
Virginia Commonwealth University, Internship in Family Medicine
Languages spoken
English
Provider's gender
Female
NPI number
1275663593
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.46
Bedside manner
4.94
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
130 reviews
Most relevant
My experience was great the assistants were very helpful and the doctor was beyond helpful and understanding.
October 14, 2024Arthur C.Verified patient
The doctor showed concern to my life medical history past and current which was very important to me.
January 16, 2025Rey P.Verified patient
My experience with Dr. Smith was fantastic. She was super helpful and asked so many questions about my health history.
July 1, 2023Jessica G.Verified patient
Overall experience was great. Staff friendly, great bedside manner, felt very comfortable speaking with Dr. Smith.
October 4, 2022Tawanda H.Verified patient
Dr. Smith was courteous, knowledgeable, and empathetic. The staff was patient, efficient, and professional with me.
December 8, 2022Jason F.Verified patient
Dr. Karla Smith was very informative and listened to my concerns. I really enjoyed my appointment with her.
May 3, 2023Tara S.Verified patient
Dr. Smith and her staff were wonderful! Kind, professional and thorough! I’m very happy I found them!
March 2, 2023Elizabeth S.Verified patient
My overall experience was great. I was very pleased with the visit.
October 22, 2024Shereika H.Verified patient
Very patient and personable doctor. Staff was pleasant and environment was clean.
May 26, 2023Jacquelyn O.Verified patient
The staff was very professional. The doctor caring. Listens to my concerns
May 25, 2023Katrina W.Verified patient
Great visit, Dr. Smith addressed all of my health concerns.
More than 1 year agoInitials hidden
Dr. Smith is a 10/10. She’s very personable and clear. I found my new PCP!!!
September 3, 2022Dyasia R.Verified patient
I didn't feel rushed, and my all of my concerns were addressed.
April 18, 2024Tamisha L.Verified patient
Great staff. Very kind. Doctor was understanding, and could answer my questions
August 30, 2021Noluthando K.Verified patient
The doctor and nurse were compassionate, kind and thorough. Awesome experience!
June 11, 2021Dale B.Verified patient
Overall good experience. I was not satisfied with Check-in
More than 1 year agoInitials hidden
Loved my experience and the provider that I chose was perfect for me.
May 19, 2022Noni T.Verified patient
Dr. Smith was very kind and listened to everything that I had to say.
November 21, 2021Margarita M.Verified patient
She made feel comfortable and was very informative ?
August 3, 2023Loralon C.Verified patient
Dr. Smith is awesome!! Her medical staff are great!!
July 20, 2023Chanelle J.Verified patient
Dr Smith very thorough really cares about her patients
November 30, 2021Maury B.Verified patient
Overall good experience! Loved the doctor and she was very professional/to the point. However, some of the medical assistants are quite unprofessional and don’t know how to talk to patients. Also, I did not like having another person (two people actually) in the room while I got a Pap smear.
Less than 1 year agoInitials hidden
Very professional and courageous staff.
April 10, 2025David E.Verified patient
Smooth process from start to finish
March 25, 2025Lorian M.Verified patient
Dr. Smith, was very in tune about my Issues and immediately addressed each of those issues without hesitation. I was very impressed with not only her knowledge but her concern for my well-being and general health.
February 11, 2025Darrell E.Verified patient
The staff was very friendly, and were easy to talk to. They were attentive and the doctor came in shortly after the nurse so I wasn't waiting for too long. The overall visit went smoothly, and I look forward to going back for any medical needs.
November 13, 2024Initials hidden
I love that I was able to make a SUNDAY appointment. What made it better was that I was seen quickly and the staff was friendly. The phelbotomist was amazing! She was able to draw blood with one painless stick and I have tiny veins!
More than 1 year agoAngela D.Verified patient
Listens to all concerns and very detailed.
July 12, 2024Gertrude P.Verified patient
Staff was very nice and helpful
April 30, 2024N. B.Verified patient
I recently moved and retired to Lexington North Carolina. I went to Dr. Karla Smith to get a physical and to establish myself with a primary doctor. As a recently retired 42 year RN, I was so impressed with the efficiency and communication of all the staff as well as Dr. Smith. I have an extensive medical history and they took the time to listen and record all of it. My physical exam was very thorough and done in a professional and competent manner. This is a top notch organization and I am very grateful to have found them.
April 24, 2024Kathleen J.Verified patient
The staff was so friendly. The doctor was nice but somehow I felt rushed. The Doctor had many other patients she was trying to accommodate at the same exact time.Total amount of wait time till I actually saw the doctor was an hour and ten minutes. The bathroom was disgusting!!
More than 1 year agoInitials hidden
Very great doctor. I’m happy I chose her.
November 11, 2023Ivory B.Verified patient
I was very impressed with how much they did on a first visit. The staff was very friendly,and they did not rush through the appointment. Doctor Smith is a great listener and I felt like for once,I had a productive appointment with a doctor. I highly recommend seeing Dr Smith!
May 16, 2023Brian P.Verified patient
Excellent bedside manner. Very thorough. I felt heard and never rushed during my appointments. Great listener and very patient. Also her CMA was excellent as well.
May 4, 2023Initials hidden
She’s great! Dr. Smith has a very friendly, warm personality. Her staff is friendly as well. She is very understanding and listens to all of my questions and concerns. Always answering with a smile of course! 100% would recommend.
More than 1 year agoInitials hidden
My new patient visit was good but Doctor Smith seemed rush. All of the people I came in contact with during the visit were really nice including Dr Smith so I decided to give it another try since my initial visit was on a Sunday. My follow up appointment was on a weekday early morning and again staff very nice and accommodating but the Dr seemed rushed and that probably has to do with the constraints insurance companies have on visits regardless I won’t schedule appointments with Dr Smith because I take my health seriously and need a provider that actually has time to listen and address my concerns besides having a great bedside manner.
April 12, 2023Carolyn C.Verified patient
Dr. Smith was very kind and listened to all of my concerns. She has a lovely personality and I will be making her my primary care doctor now!
February 25, 2023Diamond C.Verified patient
Very kind, calm bedside manner,listened to me
October 24, 2022Mary A.Verified patient
Dr. Smith is extremely kind, compassionate , and relatable. She and the rest of the staff made my appointment very pleasant. 100% worth the drive!
August 31, 2022Cassidy E.Verified patient
The appointment went well, I felt heard about my concerns and am working to a resolution with the doctor. Her in house crew is amazing as well, felt right!
August 22, 2022Marilyn K.Verified patient
Service was very professional and kind
July 19, 2022Debra T.Verified patient
Great
More than 1 year agoAntoinette S.Verified patient
Loved this office and the staff!
More than 1 year agoUyo I.Verified patient
I have never felt more heard by a doctor before. She listened, was empathetic, didn’t dismiss my issues, and followed up with a treatment plan I was comfortable with. She is amazing and I will keep coming back to her. She made me feel like I finally found a doctor who is willing to be patient and hear my concerns and also not just tell me they’re normal and to move on - like I have by so many other doctors. This visit was such a relief and was so refreshing. Her MAs were attentive as well and very professional. Booked a follow up in two weeks!
May 6, 2022Gabrielle D.Verified patient
Dr. Smith and her staff were very professional and very accommodating. Dr . Smith was great, listened to my questions and explained every answer clearly. Great bedside manner, professional and very knowledgeable. Loved her.
April 26, 2022Jean M.Verified patient
Absolutely love the place, staff were very friendly and Dr. Karla Smith was extremely nice and very helpful. I would recommend.
March 28, 2022Awa M.Verified patient
Great service and very open to any issues I may have had. Also friendly and gentle spoken I’m happy I found a new primary physician.
February 28, 2022Latisha C.Verified patient
my doctor was so thorough and she really help me understand how I should proceed moving forward as a grown woman. she was nice and understanding and all of the staff was very communicative
January 27, 2022Tiara T.Verified patient
It seemed a little rushed to me. Not without reason though, the power was out before hand so I assumed the rush was due to a number of delays. I will be going back for my second appointment and hope to see a more laid back ready to listen atmosphere.
January 5, 2022Tyler G.Verified patient
Dr Smiths Team is very efficient and professional. They are excellent at their professions and they all were friendly and informative.
More than 1 year agoRobin M.Verified patient
Loading...
Frequently asked questions
How soon can I make an appointment with Dr. Karla Smith?
Generally, Dr. Karla Smith has appointments available on Zocdoc within 1 week. You can see Dr. Smith's earliest availability on Zocdoc and make an appointment online.
Which board certifications does Dr. Karla Smith have?
Dr. Karla Smith is certified by American Board of Family Medicine.
What are common reasons for patients to see Dr. Karla Smith?
Dr. Karla Smith frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Chiropractic Consultation, Foot Consultation, and Illness. You can see other visit reasons for Dr. Karla Smith on their profile.
130 patients have reviewed Dr. Karla Smith. The overall rating for this doctor is 4.83/5. They have a 4.94/5 rating for bedside manner and a 4.46/5 rating for wait time. You can read individual reviews and ratings on their profile.