What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
“Kelsey was great! She was incredibly understanding and made me feel comfortable right away... I am looking forward to my next visit and having her as a part of my team! ”
VCLess than 1 month ago
“Finally someone who actually listens! Feels so good to be heard, not
judged and having a plan of action put into place. Kelsey is extremely knowledgeable about chronic pain and all that comes with it. She is very compassionate and caring. I'm so glad i found her! The office staff is great to work with also.”
KCLess than 1 month ago
About Kelsey Castroverde
Focus areas
Anxiety
Mental Health Consultation
Depression
Medication Management
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Treatment approaches
Compassion Focused
Somatic
Culturally Sensitive
Trauma Focused
Emotionally Focused
Identity
Gender
FemaleLanguages spoken
English
Getting to know Kelsey Castroverde
Kelsey Castroverde, PMHNP-BC, is a board-certified Psychiatric Nurse Practitioner dedicated to helping individuals better understand their minds and reclaim a sense of control over their mental health. She earned her psychiatric nurse practitioner degree from Vanderbilt University and graduated Valedictorian from Florida State University’s College of Nursing.
Kelsey has a particular passion for working with individuals experiencing chronic pain, informed by her own lived experience with debilitating pain and recovery. She understands the emotional burden that often accompanies chronic pain, including anxiety, depression, and fear, and integrates this understanding into every aspect of her care.
Her approach is grounded in science and collaboration. Kelsey enjoys teaching patients how the brain and nervous system work so symptoms feel less mysterious and more manageable. By combining education, empathy, and evidence-based treatment, she helps patients feel empowered, resilient, and more confident in navigating life’s challenges.
What should a new client know about working with you?
Working with me is collaborative, compassionate, and grounded in science. I believe you are the expert on your own lived experience, and my role is to support, guide, and walk alongside you—not to rush or talk over you.
I take time to truly listen and understand the full picture of what you’re experiencing. I focus on helping you make sense of your symptoms by explaining how the brain and nervous system work, so things feel less confusing and more manageable. My goal is for you to feel informed, empowered, and actively involved in your care.
Our work together is practical and individualized. We move at a pace that feels right for you, and treatment may include thoughtful medication management, education, and therapeutic strategies when appropriate. I strive to create a safe, nonjudgmental space where you feel heard, supported, and more confident in your ability to navigate life and mental health challenges.
What is your typical process for working with clients?
We start with a comprehensive initial visit focused on understanding you as a whole person. I take time to learn about your symptoms, history, goals, and what brings you in, while also answering any questions you may have. This first appointment is about building a foundation of trust and creating a shared understanding of what you’re experiencing.
From there, we develop a personalized treatment plan together. This may include education about how the brain and nervous system work, therapeutic strategies, and medication management when appropriate. I believe in collaboration and transparency, so you’ll always understand the reasoning behind recommendations and have an active voice in your care.
Follow-up visits are used to check in on progress, adjust treatment as needed, and continue building skills and insight over time. We move at a pace that feels right for you, with the goal of helping you feel more empowered, supported, and confident in managing your mental health.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Out-of-pocket fees and assistance
Initial session: $250 for 60 minutes
Ongoing session: $150 for 30 minutes
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
- Charges post-reimbursement amount: This provider will only charge you for the amount you pay after you get reimbursed from your insurance plan, so you don’t need to pay the session fee upfront
More information on payments and coverage
We accept most major commercial insurance plans, including Cigna, UnitedHealthcare (UHC), UMR, Optum, Florida Blue, Aetna, and Blue Cross Blue Shield (BCBS).
Our team verifies your benefits before your first visit and will notify you of any out-of-pocket costs. If your plan requires prior authorization or has specific coverage limits, we’ll help guide you through the process. We also support patients navigating high-deductible plans or seeking out-of-network care
Popular visit reasons
Manic Episode
New Patient Visit
Pain Management Consultation
Pediatric Attention-Deficit / Hyperactivity Disorder (ADHD)
Psychiatry Consultation
Psychotherapy Intake / Initial Visit
Sleep Problems
Young Adult Issues
Manic Episode
New Patient Visit
Pain Management Consultation
Pediatric Attention-Deficit / Hyperactivity Disorder (ADHD)
Office locations
Kelsey Castroverde, PMHNP-BC, NP also offers online video visits for patients
Accelerated Psychiatric Solutions (1 of 3)
7751 Belfort Pkwy, Suite 200, Jacksonville, FL 32256
Accelerated Psychiatric Solutions (3 of 3)
425 W Colonial Dr, Ste 104, Orlando, FL 32804
1 of 3
Education and background
Practice names
Board certifications
- American Nurses Credentialing Center
Education and training
- Vanderbilt University, Master's in Psychiatric and Mental Health Nursing
- Florida State University (Bachelor's)
NPI number
1477262442
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
2 reviews
Most relevant
Kelsey was great! She was incredibly understanding and made me feel comfortable right away... I am looking forward to my next visit and having her as a part of my team!
Less than 1 month agoVC
Finally someone who actually listens! Feels so good to be heard, not
judged and having a plan of action put into place. Kelsey is extremely knowledgeable about chronic pain and all that comes with it. She is very compassionate and caring. I'm so glad i found her! The office staff is great to work with also.
Less than 1 month agoKC
How soon can I make an appointment with Kelsey Castroverde?
Generally, Kelsey Castroverde has appointments available on Zocdoc within 1 week. You can see Kelsey Castroverde's earliest availability on Zocdoc and make an appointment online.
Is Kelsey Castroverde accepting new patients?
Kelsey Castroverde generally accepts new patients on Zocdoc. You can see Kelsey Castroverde's earliest availability on Zocdoc and schedule an appointment online.
Does Kelsey Castroverde accept my insurance?
Choose your insurance plan to verify if Kelsey Castroverde is in-network.
Can I make an appointment with Kelsey Castroverde online?
Yes, you can make an appointment online with Kelsey Castroverde using Zocdoc. It’s simple, secure, and free.
What practice does Kelsey Castroverde work with?
Kelsey Castroverde works with Accelerated Psychiatric Solutions.
Where is Kelsey Castroverde's office located?
Kelsey Castroverde has 6 office locations, including in New York, Orlando, Plantation, and Jacksonville, view full addresses on Kelsey Castroverde's profile.
Which board certifications does Kelsey Castroverde have?
Kelsey Castroverde is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Kelsey Castroverde?
Kelsey Castroverde frequently sees patients for New Patient Visit, Pain Management Consultation, Psychiatry Consultation, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Kelsey Castroverde on their profile.
What languages does Kelsey Castroverde speak?
Kelsey Castroverde speaks English.
How do patients rate Kelsey Castroverde in reviews?
2 patients have reviewed Kelsey Castroverde. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.