Graduated from Universidad Autónoma de Guadalajara Facultad de Medicina
Works at NY Empire Medical
4.00
43 reviews
Bedside manner
4.1
Wait time
3.0
Recent reviews
While the doctor was very thorough and seemed to be very knowledgeable. The office staff is very lackadaisical. I arrived 45 minutes early as a new patient knowing I had to fill paperwork out. I wasn't given my paperwork until about a half hour after my scheduled appointment. And wasn't seen until an hour and a half after that. The office staff showed no interest or initiative to assist. They even let a woman who came in an hour after me be seen first because she was complaining. I waited 3 hours in total to be seen. I am most definitely not happy about this. However, Dr. Kaphan himself seems like a great doctor and I look forward to hopefully having a better experience on my follow up.
More than 1 year agoJessenia R.Verified patient
I am very happy with my encounter with Dr. Kaphan. He is a very knowledgeable professional and I look forward to recovering under his guidance!
I should note that as a new patient, I still needed to fill out forms at the office even though I 'checked in' on Zocdoc, so allow time if you are a new patient.
More than 1 year agoErin G.Verified patient
Office location
NY Empire Medical
621.1 mi · 5629 Metropolitan Ave, Ridgewood, NY, 11385
**After booking your appointment, the Office will reach out by phone to confirm your appointment**
*** ACCEPT WC AND NF***
Dr. Mitchell Kaphan is a physician at NY EMPIRE MEDICAL PC specializing in general orthopedics as well as knee and shoulder arthroscopic surgery which brings with him over 30 years of experience and advanced skills in helping relieve symptoms and restore patients back to previous activity levels. In addition to his extensive practice history, Dr. Kaphan also holds affiliations at Flushing Hospital and Wyckoff Medical Center. He has extensive experience dealing with Workers Compensation, No Fault and Personal Injury patients. He takes the time to explain both minor and major problems with any needed treatment plans to his patients. Originally from Bronx, Dr. Kaphan is a retired Desert Storm combat veteran with 22 years of service in the US Army. He presently volunteers with the NY Guard at Camp Smith, NY.
Education & experience
Education
Medical School - Universidad Autónoma de Guadalajara Facultad de Medicina
Bronx-Lebanon Hospital Center, Residency in Orthopedic Surgery
Our Lady of Mercy Medical Center, Internship in General Surgery
City University of New York, Lehman College (Bachelor’s)
Practice
NY Empire Medical
Affiliation
Wyckoff Heights Medical Center
Flushing Hospital Medical Center
Professional memberships
International College of Surgeons
American Academy of Neurological and Orthopaedic Surgeons
New York State Society of Orthopaedic Surgeons
Medical Society of the State of New York
Society of Military Orthopaedic Surgeons
Awards and publications
Medical Director at NY EMPIRE MEDICAL PC
Background
Languages spoken
English
Spanish
Russian
Gender
Male
NPI number
#1164418604
Mitchell Kaphan does not participate in Zocdoc to offer online booking at this time
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.00
Wait time
3.00
Bedside manner
4.14
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43 reviews
Most relevant
The Dr. is very polite and he take his time with the patient. He is very professional
February 16, 2016Mildred V.Verified patient
Very concerned Dr. He wants very much to help his patients any way he can.
February 18, 2015Jennifer T.Verified patient
While the doctor was very thorough and seemed to be very knowledgeable. The office staff is very lackadaisical. I arrived 45 minutes early as a new patient knowing I had to fill paperwork out. I wasn't given my paperwork until about a half hour after my scheduled appointment. And wasn't seen until an hour and a half after that. The office staff showed no interest or initiative to assist. They even let a woman who came in an hour after me be seen first because she was complaining. I waited 3 hours in total to be seen. I am most definitely not happy about this. However, Dr. Kaphan himself seems like a great doctor and I look forward to hopefully having a better experience on my follow up.
More than 1 year agoJessenia R.Verified patient
Big waste of my time. I didn't feel the doctor got any information and was very quick to offer a rushed diagnosis. The office was way over-booked and wait was very long. I left knowing absolutely nothing more about my injury than when I came in. I have since followed up with another physician and am very happy I did. Rude, rushed, wrong and condescending sum up my thoughts on this Dr.
September 2, 2016Edward R.Verified patient
I am very happy with my encounter with Dr. Kaphan. He is a very knowledgeable professional and I look forward to recovering under his guidance!
I should note that as a new patient, I still needed to fill out forms at the office even though I 'checked in' on Zocdoc, so allow time if you are a new patient.
More than 1 year agoErin G.Verified patient
Great front desk employee. BUT ON THE WAITING TIME FOR THE DOCTOR SUCKS!!!! MY APPOINTMENT WAS AT 11AM I WAS WAITING TILL 1PM. NEVER WILL GO BACK AND NEVER WILL REFFER A FREIND OR A RELATIVE TO THAT DOCTOR OFFICE. BUT GOOD LOOKING NURSES WORKING AT THE FRONT DESK.
June 18, 2016Rishi R.Verified patient
I waited more than an hour and a half to see the Dr, but hwe was very professional and attentive and explained in detail what he thought was wrong with my shoulder.
May 6, 2016Christine A.Verified patient
I am very pleased with my visit to Dr. Kaphan's office. The front desk staff is pleasant and very efficient. Dr Kaphan is very caring and gave me enough time to listen to my concerns . He sent me for x-rays and I will see him next week for a follow up.
April 29, 2016Initials hidden
Don't ever go there my appointment was at 1:30 doctor c me at 4 who ever came after me they left before me it's a very dirty clinic even if you're not sick you could get sick there inspide of everything dr Kaplan is a professional doctor and he knows what to do it was the only positive thing
January 29, 2016Serkan A.Verified patient
Finally I found a doctor who shows compassion and care towards his patients. Excellent doctor! Down to earth! Highly recommended!
August 13, 2014Frank BVerified patient
I really enjoyed my visit with Dr. Kaphan, he had excellent beside manner and really seemed to care about about condition. I have been through many different specialists and doctors the past 10 months, and fee very lucky to have found Dr. Kaphan.
June 7, 2014Malek S.Verified patient
Dr. Kaphan was great, he addressed all my issues and was very patient with me. Waiting time was about 20 minutes. I scheduled the appointment same day. I have to do physical therapy for my knee and the office has physical therapy on premises which is very convenient. Highly recommended.
June 4, 2014Beata S.Verified patient
Excellent Orthopedist! Highly recommended!
June 20, 2014Initials hidden
Dr. Kaphan was very professional and compassionate at the same time. He really took his time to answer all my questions and explain my treatment options. His front desk staff were also all very nice and professional as well. I highly recommend him! I look forward to seeing him again!
June 4, 2014Arash S.Verified patient
July 27, 2017Ihor K.Verified patient
March 1, 2017Gladys M.Verified patient
December 21, 2016Susan H.Verified patient
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July 25, 2016Erin G.Verified patient
June 30, 2016Victor S.Verified patient
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March 28, 2016Raelene H.Verified patient
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March 22, 2016Tanya S.Verified patient
December 10, 2015Mary S.Verified patient
May 8, 2015Vjollca A.Verified patient
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May 7, 2015Mary S.Verified patient
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March 14, 2015Suhaib D.Verified patient
February 26, 2015Marlene C.Verified patient
February 18, 2015Lubomir C.Verified patient
January 29, 2015Luis G.Verified patient
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October 17, 2014Martha V.Verified patient
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July 16, 2014Bozena K.Verified patient
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June 3, 2014Melissa K.Verified patient
Frequently asked questions
Which hospital is Dr. Mitchell Kaphan affiliated with?
Dr. Mitchell Kaphan is affiliated with Wyckoff Heights Medical Center and Flushing Hospital Medical Center.
What are common reasons for patients to see Dr. Mitchell Kaphan?
Dr. Mitchell Kaphan frequently sees patients for Hand Problems, Knee Problems, Orthopedic Consultation, Spine Deformation / Scoliosis , and Sports Injury. You can see other visit reasons for Dr. Mitchell Kaphan on their profile.
How do patients rate Dr. Mitchell Kaphan in reviews?
43 patients have reviewed Dr. Mitchell Kaphan. The overall rating for this doctor is 4/5. They have a 4.14/5 rating for bedside manner and a 3/5 rating for wait time. You can read individual reviews and ratings on their profile.