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Dr. Neil Prufer, MD

Ear, Nose & Throat Doctor

Professional statement

Dr. Neil Prufer, MD is a board certified Otolaryngologist. He graduated with his Doctorate from Boston University School of Medicine, Boston, MA. He then completed his Residency in Otolaryngology at SUNY - Downstate, Brooklyn, NY. He completed an additional fellowship in Laryngology at Mount Sinai Medical Center, New York, NY. His practice interests includes the full scope of ear, nose and throat problems with special expertise in vocal cord surgery, upper airway obstruction, and care of the professional voice. Dr. Prufer is prepared to provide medical and surgical care for patients suffering from complications, diseases and disorders of the ears, nose and throat, as well as the related structures of the head and neck.

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Specialties

  • Ear, Nose & Throat Doctor

Practice names

Hospital affiliations

  • Flushing Hospital Medical Center
  • The Mount Sinai Hospital of Queens

Board certifications

  • American Board of Otolaryngology

Education and training

  • Medical School - Boston University, Doctor of Medicine
  • State University of New York, Downstate Medical Center, Internship in General Surgery
  • State University of New York, Downstate Medical Center, Residency in Otolaryngology
  • The Mount Sinai Hospital, Fellowship in Laryngology

Professional memberships

  • American Laryngological Association

Awards and publications

  • America's Top Physician, 2012

Zocdoc awards

See you again

Languages spoken

  • English
  • Spanish

Provider's gender

Male

NPI number

1336319656

Office locations

Ear, Nose, & Throat Associates of New York, P.C.

35-01 30th Avenue

Astoria, NY 11103

Ear, Nose, & Throat Associates of New York, P.C.

49-02 Queens Boulevard, Basement Level

Woodside, NY 11377

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Nice new office but same long wait.
Less than 3 months ago
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The staff is really nice. Dr.Prufer was very helpful and knowledgeable.
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Didn't happen, they didn't take my insurance.
Less than 3 months ago
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nice dr. however I spent more time in the waiting room then I did with him. visit was less then 5 minutes, waiting room was about 50 minutes.
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Saw him right away, gave me a diagnosis in 15 minutes, took his prescribed medicine, by the followup I felt fine. Did have to wait a bit in the waiting room for the followup, but that was the only negative thingI can say and he was delayed because the patient he was seeing before me had much worse troubles than me.
Source: Zocdoc
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El servicio es bueno pero me tarde esperando una hora para que me atendieran para que en 15 minutos el me diera medicamentos,los cuales no me han funcionado.
Source: Zocdoc
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Out of the 10+ times I have came to the astoria office, without fail I have to wait over 60 mins every single time. They do not honor appointment times. The doctor however, is very good and was the reason Ikept coming back. However, today I had to leave without seeing the doctor because I had somewhere to be in an hour. I will not be coming back anymore. I can not afford to keep wasting my time here.
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Always efficient!
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The office does not look like a medical office, it looks dirty and antiquated. Waited for over 1 hours even though I had an appointment. The waiting area was full of people waiting. The doctor saw me for less than 10minutes. Did not ask relevant questions or showed interest on what I had to say about my condition. I overheard the staff having arguments with people over the phone. In overall, I would not visit this practice again.
Source: Zocdoc
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Dr. Prufer‘s office is easy to find and the staff is very welcoming. I? was seen almost right away (after I? filled out my forms). Dr. Prufer was really nice and answered all my questions. I? felt very comfortable and didnot feel rushed, like you do in some doctors offices. The woman administering my hearing test was delightful. I? would definitely return if I? need a follow up or have any other concerns .
Source: Zocdoc
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Super long wait to be seen, with a TV in the waiting room, so I couldn't even concentrate on reading to pass the wait time. Aside from that, Dr. Prufer was professional and thorough.
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The staff was so incredibly rude- i have never been treated so badly by a professional office before in my life. Plus their office is in a dank basement that has not cell service or wifi- so you will have towait the incredibly long wait time watching the weather channel. There is nothing nice I can say- this was a complete waste of time- my concerns were not even properly addressed. DO NOT GO HERE!!! FIND ANOTHER DOCTOR!
Source: Zocdoc
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Office needs an update.
Source: Zocdoc
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If there was an emergency and I (& the rest of us) had to wait for over an hour to be seen, why didn't: 1) another one of the docs there jump in to cover, or 2) why didn't the staffcall or text or email patients to a) have them come later to not waste patients time doing nothing but sitting in that office or b) reschedule for a different time or day. They were plenty of staff member sitting behind the window doing pretty much nothing. In fact I even called one hour before the scheduled time of my appointment to see if the doctor was running late-- and guess what the phone rang and rang and no one answered it--chicken makes no sense because they were plenty of staff members sitting behind that window where all the records are. Doctors are only as good as their staff and we patients should've gotten proper notice proper communication or any communication.
Source: Zocdoc
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Dr. Prufer saw my 9 year old son. He was very approachable and thorough. He diagnosed the issue, gave instructions on how to treat and made my son feel comfortable during the visit. Highly recommended.
Source: Zocdoc
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Dr. Prufer is professional and very nice, efficient. However, wait time in his office is often about 1-1.5hrs.
Source: Zocdoc
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Dr Prufers office is conveniently located and his staff was very friendly and professional. 8 didn't wait more than ten minutes to see him agter filling in the paperwork. He was pleasant, professional and very thorough. He addressed all of myconcerns and I felt so much better for having seen him. I would definitely recommend him.
Source: Zocdoc
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Waited 1 hour 45 minutes in the basement without reception. Doctor forgot to call my pharmacy to submit a prescription after I double confirmed that he would. Had to call back get it filled. The doctor is nice and seems toknow what he's doing, but given how long I waited and the lack of detail, I would pass.
More than 1 year ago
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He took care of my problem beyond my expectations and professionalism.
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Very professional!
More than 1 year ago
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Dr Prufer is the best. I've always dealt with sinus issues and nose bleeds and my current job makes it harder but dr Prufer has helped me find relief !!!
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Dr. Prufer was great and efficient and I'm feeling so much better already! Thank you!
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He was very thorough and helpful although I do not appreciate the fact that I filled out all of my information for you beforehand to avoid filling it out in the office and they said that was wrong and they nevergot it. Where is it? I will not use your service again. Please take me off the list. I will call the doctor directly for appointments.
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He is very professional and was able to answer all my concerns immediately.
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the best doctor
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best doctor
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Extremely nice doctor - he took his time with me, explained procedures, and I left hearing better than I had heard in a long time.
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Dr. Prufer is GREAT ????
More than 1 year ago
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Excellent except the wait
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Perfect as always. He's a great doctor. I have seen him in the Woodside and Astoria facilities. He is always great. The Astoria staff is professional and a pleasure to deal with. Most of the staff in the Woodside office howeverneed a lot of improvement in many ways. They are quite frustrating. It's not just me either, anytime I've been there other patients have voiced negative and valid opinions toward them with no apology, empathy or ability to make the situation right. Despite this I recommend Dr. Prufer 100%
More than 1 year ago
Source: Zocdoc
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Dr. Prufer is really great and I really Hate to bring up anything negative but unfortunately I feel most of the staff at this location needs training in many areas of healthcare customer services and professionalism. They seem quite unorganized,they don't really seem to listen to you or really understand the importance of quality care for each patient. People visit health facilities for a reason and it is not good when you do not receive the attendance and support you really need. I've been cut off verbally while expressing my medical needs, Ive been verbally yeah yeah'd and ignored, and I've requested important documents that were not given to me making it very clear to me that the importance of these documents for my insurance company was ignored and carried out. I felt unsatifyed by this especially when they seemed to be more interested in having private conversations and laughing amongst themselves while people in the waiting room were right there in the same room. I've also been hung up on the phone mid sentence. It's almost as if they couldn't be bothered. If they cannot give each individual patient proper professional and kind care, they should not overbook so much people into one day.
More than 1 year ago
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Dr.prufer was excellent. I was unfortunately 20 mins late to my appointment due to in climate weather and the subways running slower than normal. With that being said, the woman at the receptionist desk was very unprofessional to me and kepttelling everyone I was 40 mins late and. It being understanding. All the other staff were very nice and pleasant. I would recommend they find better reception help.
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I am happy with Dr. Prufer however when I booked my appointment I filled out all the paper work and I send a picture of my insurance. When I arrived for my appointment I had to do it again. What isthe purpose of filling out all the paperwork on Zocdoc and do it again in the office.
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Always great
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My appointment was at 530 they called me to come for 5 said the doctor wanted to leave by 530. I said ok and left work early. I get there at 445 and office filled. I was like you told meto come early what's going on. The redemption was like well if you came at 530 you would have been late. Guess what happened next. 6pm was called. What a messed up thing to do tell me to come early to wait past my appointment. Hate places that do this
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I signed up my name and nurse didn't realize it after overhearing 2 nurses that day didn't have any one else I got up and told them I had an appointment at 5:30 they looked each other and tell me itwas late already. I told then I was early and I had sign my name too. Then I was asked to file out some papers but I had already done it online of course computer was not working. After all that the doctor saw me. Doctor was quick. Overall it was ok
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Dr. Prufer is superb. He listens well, he is thorough, professional, kind, and friendly. He helped me tremendously.
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very good he find out what was my problem and took care of it right away. I'm happy.
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Horrible experience! Office building is under construction no signage you get lost trying to find the place! Staff is horrible! I got a hearing test while at my appt. there were many interruptions and I found it to be ineffective! Thedoctor was in a rush and made me feel very uncomfortable! BEWARE!!!!!
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Good n well behaved
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Dr. Prufer, was great with my son and made the visit a very pleasant one. Very satisfied with the ear cleaning.
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doctor prufer is a good doctor but when i came to the woodside office for my son appointment there is no doctor the staff said that my number is wrong but i recieve the text message from zocdoc.com she said thatonline appointment is not good. if the online appointment is not good why my appointment is confirmed to that office please fired your staff she did not doing her job...
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Excellent
More than 1 year ago
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As always very theral and professional
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I got to the office and they said they had to reschedule even though I was on time
More than 1 year ago
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I loved my appointment, Dr. Prufer was very professional and willing to give me detailed feedback on all of my questions. However, I got there early and still waited for over an hour past my appointment time.
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i would like to return and become a regular patient.
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Very knowledgable!
More than 1 year ago
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Dr. Prufer was quick and efficient with the procedures. There was not a lot of explanation as to what the procedures were.
More than 1 year ago
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Dr. Prufer was kind, knowledgeable and deliberate when it came to my visit. He listened to my concerns, screened me through a series of comprehensive tests and asked all the right questions. The time I spent in the waiting area wasless than ideal, but I chalk it up to the office being extremely busy that day- it was the Friday of Memorial Day weekend and I'm sure lots of patients were looking to be seen before it began. I would recommend Dr, Prufer to anyone. One of the nicest, most thorough doctors I have ever had.
Source: Zocdoc