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ENT Consultation
35-01 30th Avenue, Astoria, NY, 11103
49-02 Queens Boulevard, Basement Level, Woodside, NY, 11377

Qualifications and Experience

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Professional Statement

Dr. Neil Prufer, MD is a board certified Otolaryngologist. He graduated with his Doctorate from Boston University School of Medicine, Boston, MA. He then completed his Residency in Otolaryngology at SUNY - Downstate, Brooklyn, NY. He completed an additional fellowship in Laryngology at Mount Sinai Medical Center, New York, NY.

His practice interests includes the full scope of ear, nose and throat problems with special expertise in vocal cord surgery, upper airway obstruction, and care of the professional voice.

Dr. Prufer is prepared to provide medical and surgical care for patients suffering from complications, diseases and disorders of the ears, nose and throat, as well as the related structures of the head and neck.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Dr Prufer is the best. I've always dealt with sinus issues and nose bleeds and my current job makes it harder but dr Prufer has helped me find relief !!!

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He was very thorough and helpful although I do not appreciate the fact that I filled out all of my information for you beforehand to avoid filling it out in the office and they said that was wrong and they never got it. Where is it? I will not use your service again. Please take me off the list. I will call the doctor directly for appointments.

(Verified Patient)

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Dr. Prufer was great and efficient and I'm feeling so much better already! Thank you!

(Verified Patient)

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He is very professional and was able to answer all my concerns immediately.

(Verified Patient)

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the best doctor

(Verified Patient)

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Dr. Prufer is GREAT ????

(Verified Patient)

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Excellent except the wait

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Perfect as always. He's a great doctor. I have seen him in the Woodside and Astoria facilities. He is always great. The Astoria staff is professional and a pleasure to deal with. Most of the staff in the Woodside office however need a lot of improvement in many ways. They are quite frustrating. It's not just me either, anytime I've been there other patients have voiced negative and valid opinions toward them with no apology, empathy or ability to make the situation right. Despite this I recommend Dr. Prufer 100%

(Verified Patient)

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best doctor

(Verified Patient)

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Extremely nice doctor - he took his time with me, explained procedures, and I left hearing better than I had heard in a long time.

(Verified Patient)

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Dr.prufer was excellent. I was unfortunately 20 mins late to my appointment due to in climate weather and the subways running slower than normal. With that being said, the woman at the receptionist desk was very unprofessional to me and kept telling everyone I was 40 mins late and. It being understanding. All the other staff were very nice and pleasant. I would recommend they find better reception help.

(Verified Patient)

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I am happy with Dr. Prufer however when I booked my appointment I filled out all the paper work and I send a picture of my insurance. When I arrived for my appointment I had to do it again. What is the purpose of filling out all the paperwork on Zocdoc and do it again in the office.

(Verified Patient)

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Always great

(Verified Patient)

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My appointment was at 530 they called me to come for 5 said the doctor wanted to leave by 530. I said ok and left work early. I get there at 445 and office filled. I was like you told me to come early what's going on. The redemption was like well if you came at 530 you would have been late. Guess what happened next. 6pm was called. What a messed up thing to do tell me to come early to wait past my appointment. Hate places that do this

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Dr. Prufer is really great and I really Hate to bring up anything negative but unfortunately I feel most of the staff at this location needs training in many areas of healthcare customer services and professionalism. They seem quite unorganized, they don't really seem to listen to you or really understand the importance of quality care for each patient. People visit health facilities for a reason and it is not good when you do not receive the attendance and support you really need. I've been cut off verbally while expressing my medical needs, Ive been verbally yeah yeah'd and ignored, and I've requested important documents that were not given to me making it very clear to me that the importance of these documents for my insurance company was ignored and carried out. I felt unsatifyed by this especially when they seemed to be more interested in having private conversations and laughing amongst themselves while people in the waiting room were right there in the same room. I've also been hung up on the phone mid sentence. It's almost as if they couldn't be bothered. If they cannot give each individual patient proper professional and kind care, they should not overbook so much people into one day.

(Verified Patient)

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I signed up my name and nurse didn't realize it after overhearing 2 nurses that day didn't have any one else I got up and told them I had an appointment at 5:30 they looked each other and tell me it was late already. I told then I was early and I had sign my name too. Then I was asked to file out some papers but I had already done it online of course computer was not working. After all that the doctor saw me. Doctor was quick. Overall it was ok

(Verified Patient)

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Horrible experience! Office building is under construction no signage you get lost trying to find the place! Staff is horrible! I got a hearing test while at my appt. there were many interruptions and I found it to be ineffective! The doctor was in a rush and made me feel very uncomfortable! BEWARE!!!!!

(Verified Patient)

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Dr. Prufer is superb. He listens well, he is thorough, professional, kind, and friendly. He helped me tremendously.

(Verified Patient)

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Good n well behaved

(Verified Patient)

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Dr. Prufer, was great with my son and made the visit a very pleasant one. Very satisfied with the ear cleaning.

(Verified Patient)

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doctor prufer is a good doctor but when i came to the woodside office for my son appointment there is no doctor the staff said that my number is wrong but i recieve the text message from zocdoc.com she said that online appointment is not good. if the online appointment is not good why my appointment is confirmed to that office please fired your staff she did not doing her job...

(Verified Patient)

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Excellent

(Verified Patient)

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very good he find out what was my problem and took care of it right away. I'm happy.

(Verified Patient)

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As always very theral and professional

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I got to the office and they said they had to reschedule even though I was on time

(Verified Patient)

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I loved my appointment, Dr. Prufer was very professional and willing to give me detailed feedback on all of my questions. However, I got there early and still waited for over an hour past my appointment time.

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Very knowledgable!

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Dr. Prufer was quick and efficient with the procedures. There was not a lot of explanation as to what the procedures were.

(Verified Patient)

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Dr. Prufer was kind, knowledgeable and deliberate when it came to my visit. He listened to my concerns, screened me through a series of comprehensive tests and asked all the right questions. The time I spent in the waiting area was less than ideal, but I chalk it up to the office being extremely busy that day- it was the Friday of Memorial Day weekend and I'm sure lots of patients were looking to be seen before it began. I would recommend Dr, Prufer to anyone. One of the nicest, most thorough doctors I have ever had.

(Verified Patient)

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I highly recommend Dr. Prufer to everyone! He's been helping me out with issues I've suffered with since I was a child.

(Verified Patient)

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Kind and patient

(Verified Patient)

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Very pleased. Dr. Prufer took care of my frequent nose bleeds today. I highy recommend. I will make a follow-up appt in one month. Thanks!

(Verified Patient)

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Thorough and knowledgeable

(Verified Patient)

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That was really good

(Verified Patient)

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He is an outstanding physician. Explains everything clearly .

(Verified Patient)

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He was very professional and nice

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Overbooked. No point In making an appointment.

(Verified Patient)

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Waiting was too long. No distraction for children

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Very easy to talk too. Great bedside manner. I would recommend him.

(Verified Patient)

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My second visit and yet again a very pleasant experience. The staff are very nice, though busy they are efficient and courteous. Dr. Prufer is wonderful, kind and funny and I left feeling relieved and upbeat about my treatment. His office has moved to basement as there are renovations on 4th floor which can be confusing as there are no signs etc.