What patients are saying
Overall rating
4.41
Average wait time
4.63
Bedside manner
4.40
“The doctor is great! She’s so nice and helpful! I would recommend her 100%, she answered all my questions with a kind attitude!! … what I didn’t like was the front desk service on the second floor, she was grumpy and bad-mannered.”
Maria C.January 26, 2026
“Dr.Lissette was very courteous, patient and professional. She answered all my questions and concerns. I followed the ointment she prescribed for my ear's eckzema and a week later I am much better now.”
Harvey L.January 19, 2026
About Dr. Lissette Giraud
If you need to cancel your appointment within 24 hours of the scheduled time, please call the office.
If you're experiencing the following symptoms: tinnitus, ringing in the ears, ear popping, ear fullness, clogged ear, hearing loss, decreased hearing, dizziness and/or vertigo please contact our office after booking to arrange an audiology visit that is required prior to your visit.
Based in New York, NY, Dr. Lissette Giraud is an ear, nose, and throat doctor. She brings extensive experience to Mount Sinai Doctors. She received her medical degree from the University of Puerto Rico School of Medicine. Dr. Giraud completed her residency in general surgery at the same university. She pursued another residency in otolaryngology at Washington University, St. Louis.
Dr. Giraud is certified by the American Board of Otolaryngology. She has been recognized as a Top Doc by Hudson Valley Magazine and Hudson Valley Parent Magazine in 2016 and 2017. Her patient care philosophy is to provide the best care to her patients and build a relationship based on mutual respect, honesty, and empathy.
Dr. Giraud is a multilingual communicator who can converse in English and Spanish, which makes her skilled in building and strengthening relationships with diverse populations. She is a dedicated provider who carefully listens to her patients and provides sound advice that would benefit them.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
Cigna
Emblem Health
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Office location
Dr. Lissette Giraud, MD also offers online video visits for patients
Education and background
Practice names
Hospital affiliations
- The New York Eye and Ear Infirmary
Board certifications
- American Board of Otolaryngology - Head and Neck Surgery
Education and training
- Medical School - University of Puerto Rico School of Medicine, Doctor of Medicine
- University of Puerto Rico School of Medicine, Residency in General Surgery
- Washington University, St. Louis, Residency in Otolaryngology
Awards and publications
- Castle Connolly Top Doctor
Languages spoken
- English
Provider's gender
Female
NPI number
1568424935
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.41
Wait time
4.63
Bedside manner
4.40
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1050 reviews
Most relevant
The doctor was attentive to my concerns and provided treatment to remedy them right away. I had a positive experience.
October 8, 2025Jose P.Verified patient
Waiting time in both waiting area and examination room were not long, staff was pleasant. Overall, good experience. Thank you
June 26, 2025Milton L.Verified patient
She was Efficient and friendly. She listened to my concerns and continued until she understood exactly what was happening.
July 8, 2025Linda G.Verified patient
Long wait in crowded hallway. Doctor thorough and articulate and reasonably good listener. Reviewed chart during session.
September 8, 2024Kevin B.Verified patient
Doctor was really nice, she alleviated my concerns, answered all my questions and made me feel very comfortable
More than 1 year agoInitials hidden
Very friendly staff, efficient, had me in and out before work with no worries and a prescription at the pharmacy immediately.
More than 1 year agoKelsey P.Verified patient
Went in for soar throat & hand a thorough check and conversation. 10/10. I will be returning to schedule hearing testing
April 7, 2024Initials hidden
Not a friendly staff, the doctors bedside manner were so so. I will never go back there.
Less than 1 year agoInitials hidden
The doctor listened to my concerns and addressed them. She made sure the follow up and additional options were clear.
March 27, 2024Emma G.Verified patient
Doctors appointment took less than 5 minutes. Very curt and felt super rushed.
November 15, 2025Ellen C.Verified patient
Lovely front desk staff and the Dr was wonderful. Friendly, thoughtful and knowledgeable. Highly recommend.
October 8, 2024Initials hidden
The doctors assistant made my day! She was awesome. I would definitely recommend the doctors office if only just for her.
August 7, 2023Sonia C.Verified patient
She was very friendly and was able to figure out the issue within moments of seeing me (ear wax buildup)
More than 1 year agoInitials hidden
Lissette Giraud was perfect for my son and her feedback on the condition was helpful. She was very detailed in her diagnosis.
June 27, 2022Initials hidden
Amazing. Brilliant woman. For some reason I had issues connecting to tele-visit and she worked with me to make it happen
October 13, 2022Christine S.Verified patientVideo visit
Great experience with Dr. Giraud, very personable and was able to provide me with clear and easy to understand info!
April 21, 2023Mark M.Verified patient
Dr. Giraud was great. Very reassuring and helped me better I stand what I should do during my appointment. I have a new ENT.
August 19, 2020Nicholas B.Verified patient
Wait a minimal. Staff was friendly and dr listened to my concerns and explained info to me in a clear way.
April 4, 2024Jennifer C.Verified patient
Very unfriendly staff. Doctor was abrupt and dismissive of my questions.
September 15, 2025Initials hidden
Very very good service from nurses and doctor. Very clean, no rush, and zero wait. Best doctors appt in a long, long time.
September 2, 2020Dolores N.Verified patient
Great experience! The doctor made me feel much better about my concern and explained everything to me.
May 29, 2024Alexander D.Verified patient
She rushed me out of there and blamed my ear pain on anxiety. I will be going to a different ENT for a proper assessment.
August 31, 2020Initials hidden
Very happy with my visit. Everything was clean, the wait time was short. The doctor was very patient with my daughter
April 22, 2022Angelica R.Verified patient
Very friendly, took the time to make sure I was relaxed and explain my situation. Great office, and overall great staff.
September 14, 2020Steven H.Verified patient
My experience was excellent the doctor & the whole staff was excellent I would most definitely
Recommend the doctor
February 3, 2021Mark U.Verified patient
Dr. Giraud was very thorough, clear and friendly. Wait time was short. Highly recommended.
November 5, 2024Diane D.Verified patient
I loved how efficient the staff were. I was a little put off by the staff in the entrance with the co-pay demand.
April 8, 2021Ronica W.Verified patient
It was a great experience and the office is very nice. I have several upcoming appointments! ?
June 20, 2024Bailey J.Verified patient
It was very good, straight forward and thorough. Will come back if I need to and can highly recommend Dr. Giraud.
September 11, 2018Yaiza A.Verified patient
Seems competent, just very curt. Literally with her for 3 minutes. Clearly disinterested. Zero bedside manner.
More than 1 year agoInitials hidden
Fantastic experience. The doctor was knowledgeable, patient and listened and communicated wonderfully.
January 31, 2023Initials hidden
Dr Giraud is great. She was able to diagnose an issue and refer me to a colleague that can best help me.
April 5, 2022Maureen F.Verified patient
Great appointment! Doctor was busy but took time to listen and helped me with everything. Would reccomend.
June 15, 2021Initials hidden
Great Dr very well versed and made you feel like she actually cared for you.
January 15, 2025Starlette G.Verified patient
Rude, condescending and dismissive. The guy who did my hearing tests was really nice though!
January 8, 2024Megan G.Verified patient
The doctor was quite rushed. It felt like she was trying to run out of the room.
September 19, 2024George O.Verified patient
The front staff was so rude and did not pick up my calls prior to the appointment
August 19, 2024Harshitha GVerified patient
Very friendly and knowledgeable doctor. I had lots of questions, and she took the time to answer them.
March 23, 2021Derek B.Verified patient
So nice and great mannerism. And took care of my issue. Super happy and thankful!
June 5, 2024Nolbia V.Verified patient
Doctor was prompt, friendly and skilled. My issue was solved quickly
February 12, 2025Salvatore T.Verified patient
Excellent Doctor with great experience helps me every time. Highly recommend.
September 15, 2024Carmella B.Verified patient
I hate to give a bad review but I think the people need to know, it was not a pleasant experience
More than 1 year agoInitials hidden
Very professional, explained everything very thoroughly and answered all my questions very clearly.
More than 1 year agoRodrigo S.Verified patient
She was very informative and patient. She answered any questions I had. Her bedside manner was nice
August 27, 2020Initials hidden
I had a very short wait time and the doctor was clear and concise, I'd definitely go back!
May 15, 2023Kwan H.Verified patient
Dr. Giraud was friendly and smart. Gave me good advice and plan to see her again
December 4, 2023Michele O.Verified patient
Short & straight to the point visit, painless nose scope, friendly demeanor, and educational
December 9, 2020Shannon S.Verified patient
First time meeting Dr. Giraud and she already made me feel at ease. I am glad I found her.
March 17, 2021Fe G.Verified patient
Dr. Giraud was very gentle with my daughter and treatment. If need will follow up with her.
November 19, 2020Nicole T.Verified patient
Canceled on me when I was at the office for my appointment.
February 5, 2025Initials hidden
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How soon can I make an appointment with Dr. Lissette Giraud?
Generally, Dr. Lissette Giraud has appointments available on Zocdoc within 1 week. You can see Dr. Giraud's earliest availability on Zocdoc and make an appointment online.
Is Dr. Lissette Giraud accepting new patients?
Dr. Lissette Giraud generally accepts new patients on Zocdoc. You can see Dr. Giraud's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Lissette Giraud accept my insurance?
Choose your insurance plan to verify if Dr. Giraud is in-network.
Can I make an appointment with Dr. Lissette Giraud online?
Yes, you can make an appointment online with Dr. Giraud using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Lissette Giraud affiliated with?
Dr. Lissette Giraud is affiliated with The New York Eye and Ear Infirmary.
What practice does Dr. Lissette Giraud work with?
Dr. Lissette Giraud works with Mount Sinai Doctors.
Where is Dr. Lissette Giraud's office located?
Dr. Lissette Giraud has 2 office locations in New York, view full addresses on Dr. Giraud's profile.
Which board certifications does Dr. Lissette Giraud have?
Dr. Lissette Giraud is certified by American Board of Otolaryngology - Head and Neck Surgery.
What are common reasons for patients to see Dr. Lissette Giraud?
Dr. Lissette Giraud frequently sees patients for Ear Pain, Ear Wax Cleaning, Hearing Problems, Sinus Problems / Sinusitis, and Sore Throat. You can see other visit reasons for Dr. Lissette Giraud on their profile.
What languages does Dr. Lissette Giraud speak?
Dr. Lissette Giraud speaks English.
How do patients rate Dr. Lissette Giraud in reviews?
1050 patients have reviewed Dr. Lissette Giraud. The overall rating for this doctor is 4.41/5. They have a 4.4/5 rating for bedside manner and a 4.63/5 rating for wait time. You can read individual reviews and ratings on their profile.