“My visits so far has been a very positive experience. All the staffs have created a welcoming and supportive environment. I am grateful for the care and dedication that the staffs have provided. This is a location that I would definitely recommend.”
SS
Highly recommended
92% of patients gave this doctor 5 stars
Excellent wait time
98% of patients waited less than 30 minutes
New patient appointments
Appointments available for new patients on Zocdoc
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The office partners with Zocdoc to schedule appointments
“My visits so far has been a very positive experience. All the staffs have created a welcoming and supportive environment. I am grateful for the care and dedication that the staffs have provided. This is a location that I would definitely recommend.”
SSLess than 1 year ago
“Good PT in Washington heights. Everyone makes you feel comfortable. There was not much waiting time. Very professional as well”
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.75
Wait time
4.79
Bedside manner
4.81
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92 reviews
Most relevant
I like the way guy make everyone feel welcome and with smile and everything medical assistant staff are welcoming and sweet.
More than 1 year agoJJ
I always refer back to Dr. Omar when problems occur, but ever since I have been attending I have seen improvement daily.
More than 1 year agoOD
Great treatment and well equipped office. Personalized care plan.
November 14, 2025Stephen M.Verified patient
Excellent service, helpful, kind and extremely professional.
Less than 1 year agoSH
They are a great staff, very caring and Omar is wonderful.
August 16, 2025Cenia S.Verified patient
Excellent services, patience and professionalism are A plus. Very skillfull and knowledgeable.
More than 1 year agoSH
Dr. Elgendy was super nice and knowledgeable and he talked me through everything.
May 18, 2023Gracen C.Verified patient
My visit went well. He was very helpful and concerned. I would highly recommended.
More than 1 year agoAW
Excellent experience they were excellent i will be back!!
November 4, 2024Maxine C.Verified patient
First time at this physical therapist place. Wonderful
November 6, 2024Jo-ann F.Verified patient
I love it here, it's neat, quiet and they have all the equipment I need!
More than 1 year agoKW
Every visit is excellent and professional & like it very much. (Happy)
More than 1 year agoAM
it very nice feeling much better less pain happy I came
More than 1 year agoMS
Visit went well. Dr. knowledgeable and very patient.
More than 1 year agoBJ
My visit was and still is value and recommendable.
More than 1 year agoKS
I would never go back to this place. The physical therapist asked if I'd heard of electrical stimulation therapy - I had not. He was surprised, and then proceeded to stick the pads for the machine on my back without asking my consent. It felt very uncomfortable for me, but he never asked if I wanted to take it off. This machine "therapy" caused me to pass out. I hit my head on the way down to the floor, and woke up in a daze. I left this office as soon as possible.
October 20, 2025Initials hidden
My visits so far has been a very positive experience. All the staffs have created a welcoming and supportive environment. I am grateful for the care and dedication that the staffs have provided. This is a location that I would definitely recommend.
Less than 1 year agoSS
Great.
Less than 1 year agoLG
Excellent service.
Less than 1 year agoCL
Good.
Less than 1 year agoHS
Very good.
Less than 1 year agoPR
Wonderful, I m happy.
Less than 1 year agoOL
Arrived 20 minutes early. Wait over an hour . As I told them I was leaving they said they could do my appointment in 10 minutes. Ask me to come back the next day when the PT specialist I came to see would be there. I said I won’t be coming back
July 21, 2025BARRY E.Verified patient
Good PT in Washington heights. Everyone makes you feel comfortable. There was not much waiting time. Very professional as well
July 8, 2025Carlos B.Verified patient
This was my first visit ever to see a physical therapist. I didn’t know what to expect….but I pleasantly surprised with the front desk staff and knowkedge of the physical therapist that assisted me. I’ll definitely go back. ????
July 2, 2025Dexter S.Verified patient
The office was very professional, new and clean. The equipment looks new. I saw Kyle as my PT who was attentive and supportive. Great experience.
June 28, 2025Benjamin T.Verified patient
Great PT location in Washington Heights, lots of space, seen quickly. I've only been a few times, but I'm looking forward to more sessions. Have been looking for a local place for preventative and acute treatment, and the office has lots of therapy treatment options – TENS unit, massage, workout/stretching equiment, etc.
More than 1 year agoElizabeth L.Verified patient
Excellent service by a terrific doctor! I was very impressed. The well- appointed and spacious office had modern equipment. The doctor was punctual, warm, well informed, concerned and patient. The staff were responsive and attentive. I had an overall great experience and highly recommend the doctor, his staff and the service.
February 13, 2025Michael F.Verified patient
Kiara was wonderful and patient, clear and personable. We are going to do great work together and the cherry on top was Solange I believe her name was and if not will get it correct the next time. Thank you all and see ya soon welcome to neighborhood ??
November 19, 2024Maria T.Verified patient
Excellent staff and location.
September 25, 2024Penelope A.Verified patient
Great doctor
September 23, 2024Gabriel P.Verified patient
It’s a safe place and everyone is very respectable and kind to each others definitely works with you and makes sure you gets the right treatment you deserve.
September 14, 2024Carolyn L.Verified patient
Receptionist was great, clear, and efficient. Dr. Omar was easy to talk to and really tried to understand my issues that I came to the clinic for. although he is quick, I really felt that I was taken care of and considered.
More than 1 year agoInitials hidden
If you want one on one this is not the place. Too many people are being waited on at the same time and I felt like I really wasn’t being focused on properly. I have been in therapy before. This just isn’t what I was looking for.
April 2, 2024Cheryl S.Verified patient
Great atmosphere for patients
More than 1 year agoHE
Got my first appt on the same day! It’s a new office, but Dr Omar practiced at DownState before opening his own practice. Reception was very nice and totally approachable. Really helpful, especially since my insurance carrier was being difficult. My visit went well and finally started my road to recovery from my 10 yo tendinosis. Dr Omar explained everything in detail & I felt well taken care of
April 24, 2023Initials hidden
I had a great experience with this place. I came in with shoulder pain due to overuse and after my first session my shoulder felt drastically better. David and Dr Omar really care and are thorough in explaining and also making sure your treatment is done right. Last but certainly not least, speaking to France at the front desk to schedule (or reschedule) my appointment has always been nothing short of a pleasure. I now type this free of my shoulder pain. I am very grateful and highly recommend this place for physical therapy.
April 1, 2023Atinuke A.Verified patient
Highly recommended! Comfortable environment allows you to relax and focus on the issue to resolve. Staff are welcoming, helpful and have your health/recovery top of mind.
March 15, 2023Tsehaia B.Verified patient
My first visit with Omar.. He was very respectful and polite. I showed him my x-rays and he explained everything in detail to me, which my doctors did not do. So, now I have a better understanding about my illness. I walked into the facility limping due to pain. Walked out without the limp and less pain. Much gratitude to you, Omar. Keep up the good work!
February 1, 2023Sarah D.Verified patient
Very good
More than 1 year agoES
Is very great
More than 1 year agoVM
Very Professional
More than 1 year agoJC
Excellent
More than 1 year agoCD
it was great
More than 1 year agoRD
It was wonderfull
More than 1 year agoRL
Good.
More than 1 year agoAB
Very good
More than 1 year agoCB
Great like it very much.
More than 1 year agoES
Excellent visit. Caring doctor
More than 1 year agoSB
My visit has been great so far.
More than 1 year agoLD
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Frequently asked questions
How soon can I make an appointment with One Step Physical Therapy PC Church Ave?
Generally, One Step Physical Therapy PC Church Ave has appointments available on Zocdoc within 1 week. You can see One Step Physical Therapy PC Church Ave's earliest availability on Zocdoc and make an appointment online.
Is One Step Physical Therapy PC Church Ave accepting new patients?
What are common reasons for patients to see One Step Physical Therapy PC Church Ave?
One Step Physical Therapy PC Church Ave frequently sees patients for Arthritis, Hand Problems, New Patient Visit, Physical Therapy Consultation, and Sports Injury. You can see other visit reasons for One Step Physical Therapy PC Church Ave on their profile.
What languages does One Step Physical Therapy PC Church Ave speak?
How do patients rate One Step Physical Therapy PC Church Ave in reviews?
92 patients have reviewed One Step Physical Therapy PC Church Ave. The overall rating for this doctor is 4.75/5. They have a 4.81/5 rating for bedside manner and a 4.79/5 rating for wait time. You can read individual reviews and ratings on their profile.