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The specialty of otology/neurotology involves the diagnosis and treatment of all ear-related problems. We offer medical, surgical and rehabilitation therapies for:
* Hearing problems and hearing loss
* Cochlear Implantation
* Cholesteatoma and chronic otitis media
* Acoustic neuroma (tumor of the inner ear)
* Middle ear microsurgery
* Facial nerve disorders
* Cogenital ear malformations (aural atresia)
* Balance and vestibular nerve disorders
* Tumors of the temporal bone and skull base
Verified Patient Reviews
His receptionist lacks social skills. She does her job but not politely or with grace: you pick up on an obnoxious rude vibe in the office: she is the first impression of his practice: she could be more friendly or use basic polite language but clearly she's not a people person or empathetic: witnessed her being difficult with a patient who was in pain. The doctor is stiff in personality, decent man, monotonous and gets the job done. Just don't expect someone who is personal and very informative: the doctor is socially awkward. However, he's not rude or mean, just cold and unengaged. If it's convenient go...if you want to feel comfortable and have a very positive experience then never mind, pass this practice.
Good visit. First time seeing a doctor with this specialty, so didn't know what to expect. Dr. Hammerschlag was helpful.
The examination was thorough with several different areas examined. Hearing test was included, also with several components; all done expertly with the audiologist explaining each segment. At the end of the visit I was given a copy of my hearing evaluation.
To be honest, it was pretty bad. The staff was generally apathetic. I had to call to confirm my appointment (they never accepted it online). I filled out and submitted the "check in" forms on ZocDoc using the iPhone app, but the receptionist tried to have me complete all the forms again on paper once I arrived because "they never come through on ZocDoc when you submit via phone". Since that seemed strange to me, I asked her to check again. Sure enough, all the completed forms came through (i.e., she just didn't care to check in the first place or how inconvenient if would have been to re-complete everything). The doctor could very well be completely competent (I don't have the education to judge), but he seems quite elderly, and the instruments in his office look as if they went out of date in the 1980s (and the lack of cleanliness didn't help).
While Dr. Hammerschlag was a fine physician, my experience at his office was dismal. First, I received a call that my appointment needed to be rescheduled. When I arrived (on time) for my rescheduled appointment, I had to wait over 30 minutes to see the doctor. I was seen, and then made to wait another 35 minutes to see the audiologist. I then waited another 15 minutes to see Dr. Hammerschlag again for a final conversation. When I mentioned to the receptionist that I had been waiting for so long and that perhaps they shouldn't have offered me the rescheduled time slot, she accused me of being late to the office, that she was trying to accommodate me by offering me that time slot, and that there was nothing wrong with their scheduling system. She was extraordinarily rude and never apologized for my wait, but instead made it seem like it was my fault. I will not be returning to this doctor.
Thank you. He was knowledgable and gave me time I needed.
I have used Dr. Hammerschlag for a decade. He is very interested in giving you the best care possible. He will give you a very thorough examination and do his best to cure any issues you may have.
life saver old school doc who knows his stuff
Dr. Hammerschlag himself is an amazing doctor. Staff is very helpful and attentive. His diagnosis were spot on and after the treatment I feel great. No pain, no discomfort full recovery. Thank you Dr. Hammerschlag!
The reason I had made this appointment was totally misconstrued by ZocDoc. Zocdoc had me fill out this whole form to give info to the doctor and this whole exercise was totally useless. I had seen this doctor a number of years ago and just wanted a hearing evaluation to compare with my last visit. This is what I entered on this ZocDoc form. When I arrived at the doctor's office, he thought I was a new patient and wanted to give me an extensive ear exam as he assumed I had some problem other than wanting an updated hearing evaluation, which I had to abort as that was not at all what I had indicated on the zocdoc form.
Some confusion in the office on whether I was established as a patient. Lots of forms to fill out, after I'd already filled out a long survey online. However, he is an excellent doctor, so if you need the best, it's worth a little aggravation to see him. He has excellent diagnostic skills and I would recommend him to anyone. The audiologist in his office, Janie Barnett, is also amazing. She knows which hearing aid to recommend and is a very nice person. I always go away from this office feeling I couldn't find a better doctor/audiologist anywhere. Very happy with this highly skilled team.
I got just what I needed. Reassurance..and Professional expertise
Extremely helpful and knowlegable. He took the time to explain eveything to me and didn't make me feel bad for asking a lot of questions.
Dr Hammerschlag is old school. If you need to see someone immediately, he'd be great, solid, reassuring, and fit you right in. Told me a funny story and put me at ease. I also appreciated that he didn't rush to throw antibiotics at something. The wait was pretty hard core, but I've found the wait is almost always horrific at ENT offices, so I wasn't too surprised.
Very insensitive and I waited 2 hours to be asked rudely if I was interested in hearing.
He is a very good physician. The staff is very nice. Wish the wait was a bit shorter.
Dr. Hammerschlag identified a serious issue in my ear after I came in for an Ear Infection in the Spring of 2012. After resolving the issue he recommended a tympanoplasty to prevent a more severe recurrence. I went to Dr. Eric E. Smouha who confirmed the recommendation and I had the Surgery in December, 2012. Today, a year later, my hearing is restored to normal levels in both ears and I am able to perform strenuous exercises (ran 2 marathons this year) without noticeable irritation in my eardrum. Previously activities such as these caused uncomfortable ruptures in my ear drum. I am very satisfied with the work that Dr. Hammerschlag has done for me.
While he seemed knowledgable and well meaning I wouldn't know if he is competent because he never ended up treating me. I waited forever, finally saw him, had my medical history taken and then was told that I would have to return on another day to do a diagnostic procedure that could have been done that day had I been seen closer to my appointment time. I never went back.
A MEAN MONEY HUNGRY MAN WHO HAS NO SHRED OF COMPASSION OR BEDSIDE MANNER. PLEASE AVOID HIS UNNECCESSARY EXAMS BY FINDING SOMEONE ELSE. ALL HIS REVIEWS ARE BIAS. PLEASE TRUST ME.
Dr. Hammerschlag was incredibly knowlegable and patient. He explains everything and what it means. I highly recommend him.
Excelente medico y excelente equipo!!!
I was impressed. I can tell that he is a person that notices tiny little details about you which contribute to his ability to accurately diagnose your problem. Excellence is attentiveness to detail and he has that. He is also a nice person.
Very friendly staff and Dr. H is thorough and patient.
The entire appointment took me 2 HOURS from start to finish. The doctor was "30 minutes behind schedule" according to the receptionist. I wasn't even put in a room until 45 minutes into my appointment. Thank goodness I did not have any pressing matters to attend to, because I was stuck in his office from 3-5pm. The staff seemed just as annoyed with the doctor as his patients. I would see a different doctor in the future.
Dr. Hammerschlag, unlike other specialists I have seen for similar problems, seems genuinely interested and determined in helping me identify the cause of my symptoms,
does not seem that patient oriented. a bit dry but seems efficient. Laurent
Excellent doctor and staff!
Excellent - highly skilled and funny! highly recommend
Thought the office was very well run. Every one in the office was helpful and courteous. And Dr. H gave a very thorough exam and patiently expalined the diagnosis as well as answered all questions.
He cleared obstructions out of my ear and prescribe the right medicine to reduce the inflammation. Stay tuned for the exciting conclusion in two weeks when he probes for "communication" with the inner ear!
Excellent experience! Was able to see me same day, short wait time, professional and friendly staff, wonderful doctor!
Took a long time: was there just over two hours total to get throat checked and hearing test done. Loved the audiologist. Dr. Hammerschlag gave me a simple, non-medicated solution (which I lappreciated) and will have to do now.
Overall, excellent service and consultation.
very professional,answered all my questions.I did not have to wait.
I was happy with my appointment. Felt that he was thorough and listened to my explanation of symptoms better than a lot of other doctors I have seen.
I really liked Dr. Hammerschlag. He took the time to understand my case and was thorough in his examination. Even though I had to wait for nearly 40 minutes before I saw him, I left with a comprehensive assessment and analysis.
I was happy with my visit with Dr. Hammerschlag. I was waiting longer than I would have liked because there was a salesman selling pharmaceuticals to the audiologist.
This was an excellent experience, considering the doctor's excellent reputation and standing, and the fact that I'd never heard of him 90 minutes before I got in to see him. His staff was courteous and helpful, and he was attentive and knowledgeable. An amazingly good experience for an emergency appointment.
I would recommend this Dr to anyone and would definitely use him again. His staff were lovely, helpful and I was in and out quickly with a diagnosis and action plan.