View map

Dr. Norman Chan, MD

Ear, Nose & Throat Doctor

Professional statement

Dr. Chan is a board-certified otolaryngologist who cares for patients of all ages. He handles a wide range of ear, nose and throat problems and is fellowship-trained in facial plastic surgery. Dr. Chan offers a number of minimally invasive in-office procedures including balloon sinuplasty for sinus disease. If a problem cannot be managed in the office, Dr. Chan also performs surgeries in the operating rooms at New York Eye and Ear Infirmary. He holds memberships with the American Academy of Otolaryngology – Head and Neck Surgery (AAO-HNS), American Academy of Facial Plastic and Reconstructive Surgery (AAFPRS), American College of Surgeons (ACS) and Chinese American Medical Society (CAMS). He is fluent in Cantonese. Dr. Chan is dedicated to providing evidence-based medical care and has been an author of many peer-reviewed journal articles during his career.

In-network insurances

  • 1199SEIU
  • AARP
  • Aetna

Specialties

  • Ear, Nose & Throat Doctor

Practice names

Hospital affiliations

  • The New York Eye and Ear Infirmary

Board certifications

  • American Board of Otolaryngology

Education and training

  • Medical School - Rutgers, The State University of New Jersey, Doctor of Medicine
  • Temple University Hospital, Residency in Otolaryngology
  • The Mount Sinai Hospital, Fellowship in Facial Plastic Surgery

Zocdoc awards

Rapid registration
See you again
Speedy response

Languages spoken

  • English
  • Chinese (Mandarin)
  • Chinese (Cantonese)

Provider's gender

Male

NPI number

1003103615

Office locations

Norman Chan

202 Canal Street, Suite 602

New York, NY 10013

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner

Overall
Wait time
Bedside manner
He was able to handle me even though I was super nervous. He made me feel calm through what needed to be done. I’d definitely recommend him!
Source: Zocdoc
Overall
Wait time
Bedside manner
He provides a lot of important information, asks the right questions, and also had answers for all of my questions.
Source: Zocdoc
Overall
Wait time
Bedside manner
He was detailed and professional
Source: Zocdoc
Overall
Wait time
Bedside manner
Pleasant, professional, knowledgeable, and quite thorough.
Source: Zocdoc
Overall
Wait time
Bedside manner
He is very efficient, professional, knowledgeable and kind. Awesome Dr. Chan!
Source: Zocdoc
Overall
Wait time
Bedside manner
I had so much wax in my ear, and the relief was amazing. Dr. Chan was thorough and pleasant.
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
The doctor is experienced and knowledgeable. He gave the accurate diagnose.
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
He was really nice and explained everything in an incredibly understandable way. I felt taken care of and listened to. 10/10 would recommend seeing him!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chan was as thorough as a doctor could be - great questions and great follow-up.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very nice, very professional. Vacuumed wax out of my ear until I could hear again!
Source: Zocdoc
Overall
Wait time
Bedside manner
Help me find the fish bone stuck in my throat that new york presbyterian hospital claims its not there!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very good
Source: Zocdoc
Overall
Wait time
Bedside manner
I was very happy with my visit. First time patient and it was quick and easy! Dr. Chan was very professional and helped take care of my concerns with no problem!
Source: Zocdoc
Overall
Wait time
Bedside manner
He was great! I have a follow up appointment which i am looking forward to
Source: Zocdoc
Overall
Wait time
Bedside manner
Best Ear Doctor on Earth! Understanding & Polite and very clean and precise. I'm never changing doctor's I'm sticking with him forever.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chan is great. He is kind and thorough, and really listens to you.
Source: Zocdoc
Overall
Wait time
Bedside manner
It was great, nice doctor.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very personable and welcoming guy. Would 100% recommend to friends.
Source: Zocdoc
Overall
Wait time
Bedside manner
Fixed my ear pain/clogging in my first visit. Very professional and great service
Source: Zocdoc
Overall
Wait time
Bedside manner
I seen Dr. Norman Chad twice for my nose bleeds first time he try traditional therapy which didn't help the next time i arrived Norman performed nose cauterization, it been three days now and i haven't had nose bleeds. I wouldhave liked the doctor to go over more in detail what to do and what not to do after nose cauterization treatment to prevent another nose bleed.
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
It was good quick fast and thorough. Knowledgeable
Source: Zocdoc
Overall
Wait time
Bedside manner
Very knowledgeable and professional
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I enjoy going to his office. I appreciate his hours, explanations, and my time.
Source: Zocdoc
Overall
Wait time
Bedside manner
I asked for a tonsil stone removal. Dr. Chan insisted there were none although I was certain there were there. I ended up going to another doctor who was able to remove them for me.
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Omg he eased my anxiety. He actually cared and I’m so happy I went. Best investment for me to ease my anxiety and know everything was fine with my nasal passages. He’s so kind and knows what he’s doing. Would definitely see him again if I needed to.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great doctor
Source: Zocdoc
Overall
Wait time
Bedside manner
Quick, knowledgeable, kind, transparent. Will go back if I need an ent in the future
Source: Zocdoc
Overall
Wait time
Bedside manner
Wonderful ENT and very thorough. Highly recommend.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional and he took time to explain step by step to appease my son. Office staff were professional and polite.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very fast and professional doctor and environment!
Source: Zocdoc
Overall
Wait time
Bedside manner
I was a new patient to Dr. Chan thanks to ZocDoc - I am a vocalist and have been having some vocal cord issues. Dr. Chan did a scope and gave me a full eval. He took great notes and offeredall the advice I needed. Would definitely recommend and will return if I have issues in the future.
Source: Zocdoc
Overall
Wait time
Bedside manner
Besides 5 stars in all the general categories like wait-time, bedside manner...He is also very good about quoting you on any of his diagnosis procedures beforehand so you're not surprised by a bill! It's very helpful and not a lot of places do that. Highly recommend on all counts.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great experience here clean fast and effective!
Source: Zocdoc
Overall
Wait time
Bedside manner
Such a soft spoken doctor! Very gentle and knowledgeable.
Source: Zocdoc
Overall
Wait time
Bedside manner
Efficient and thorough. A little cold but who cares?
Less than 3 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Bedside manners were almost nonexistent.
Source: Zocdoc
Overall
Wait time
Bedside manner
I think Dr Chan was great! They checked my insurance in advance and told me everything upfront. Dr Chan took his time to listen to my concerns and explain what was going on.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great doctor takes his time, and he is knowledgeable.
Source: Zocdoc
Overall
Wait time
Bedside manner
Awesome, very nice and professional
Source: Zocdoc
Overall
Wait time
Bedside manner
I was very happy with my visit- he helped me right away and recommended proper follow-up and much-needed tests.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great. Everyone was friendly.
Source: Zocdoc
Overall
Wait time
Bedside manner
Doctor Norman was helpful in diagnosing the root cause of my very painful throat and cough, but refused to prescribe me any medication for immediate relief from the pain and coughing. He claimed he wasn’t aware of any cough syrup thatis stronger than what’s available otc, prescribed me an antibiotic, and sent me on my way after a 10 minute visit.
Source: Zocdoc
Overall
Wait time
Bedside manner
The older receptionist needs more training.
Less than 3 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chan and his staff are very nice and welcoming. Dr. Chan himself is very friendly and easy to communicate with. I had a minor ear issue due to an overuse of q-tips, and he was bale to diagnose and work quickly and easily.
Source: Zocdoc
Overall
Wait time
Bedside manner
This is my first visit to an E & T Doctor and i have to say I'm SO glad I chose Dr. Chan!!! Well mannered and knowledgeable. Listened and attended to all concerns mentioned. I and very pleased and will not be changing him in the future!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very informative, cares about your questions and concerns.
Source: Zocdoc
Overall
Wait time
Bedside manner
The visit with Dr. Norman Chan went well! He was attentive and thorough.
Source: Zocdoc
Overall
Wait time
Bedside manner
Professional and Polite. Took his time to examine me.
Source: Zocdoc
Overall
Wait time
Bedside manner
Amazing doctor! Office staff so nice.... I was worried because I forgot my referral and they were like no prob! put me right at ease. Dr was so knowledgeable and helpful. I thought it was my tonsils but he did aquick scope and correctly diagnosed me in less than a minute. His bedside manner was so nice. The scope didn't even hurt. I'm recommending all my friends and family go here.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chan is an amazing doctor. Dr. Chan has a cozy office with barely any wait time. Dr. Chans staff is very helpful and respectful. Dr. Chan is a great doctor. Dr. Chan takes his time to throughly investigate the diagnosisand seeks for the appropriate solution for it, explaining throughly what the condition could be. Dr. Chan is friendly and easy to speak too. Dr Chan understands his patients and works with them in any way that he can. Dr. Chan makes you feel like a worthy patient, and is convenient with his office hours. Dr. Chan is an amazing doctor that I would recommend for anybody to see.
Source: Zocdoc
show all reviews