What patients are saying
Overall rating
4.83
Average wait time
4.67
Bedside manner
4.84
“Another stellar appointment with Dr. Chan. The office is always kept tidy and super clean. The receptionist is exceptionally pleasant and helpful. Dr. Chan always exceeds his expectations with my visits. Thank you for another stress free and informative visit !”
Jack L.January 30, 2026
“Amazing treatment! Straight to the point upfront about everything and very professional. This was my second visit and superb, fast, and efficient treatment from the complete staff! Highly recommend”
Ariel F.January 7, 2026
About Dr. Norman Chan
Please kindly cancel your appointment on Zocdoc if you are unable to keep it.
Dr. Chan is a board-certified otolaryngologist who handles a wide range of ear, nose, and throat problems and is fellowship-trained in facial plastic surgery. He earned his Doctor of Medicine from Rutgers, The State University of New Jersey, completed his residency in Otolaryngology at Temple University Hospital, and completed a fellowship in Facial Plastic Surgery at The Mount Sinai Hospital. Dr. Chan offers a number of minimally invasive in-office procedures, including balloon sinuplasty for sinus disease. He holds memberships with the American Academy of Otolaryngology - Head and Neck Surgery (AAO-HNS), American Academy of Facial Plastic and Reconstructive Surgery (AAFPRS), American College of Surgeons (ACS), and Chinese American Medical Society (CAMS). Fluent in Cantonese, Dr. Chan is dedicated to providing evidence-based medical care and has authored many peer-reviewed journal articles throughout his career.
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Office location
Education and background
Practice names
Hospital affiliations
- The New York Eye and Ear Infirmary
Board certifications
- American Board of Otolaryngology
Education and training
- Medical School - Rutgers, The State University of New Jersey, Doctor of Medicine
- Temple University Hospital, Residency in Otolaryngology
- The Mount Sinai Hospital, Fellowship in Facial Plastic Surgery
Languages spoken
- English
- Chinese (Mandarin)
- Chinese (Cantonese)
Provider's gender
Male
NPI number
1003103615
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.67
Bedside manner
4.84
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1851 reviews
Most relevant
Went for dizziness he ran test but wanted me too do other testing that had nothing too do with my dizziness like sleep test .
August 9, 2024Oshea F.Verified patient
Dr Norman Chan is very professional and he explained very clearly to me. The office is clean
July 5, 2025Catherine L.Verified patient
Dr. Chan has great bedside manner. He's concise and gets to the heart of the issues. I will keep him for as long as I can.
March 23, 2023Stefany M.Verified patient
The clinic is very clean and the reception staff are very polite.The doctor dealt with my problem very carefully.
February 22, 2024Shudan H.Verified patient
Dr. Chan was super knowledgeable, kind, and friendly. Helped me with the issue at hand and gave me tips for preventative care
December 26, 2020Jayna P.Verified patient
Excellent service all round. The appointment was on time, and dr. Chan was very thorough in his examination and informative.
December 14, 2019Abraham C.Verified patient
He Addressed my issue, very professional, friendly staff, clean office . My ear feels better then how I was a few days ago.
February 20, 2020Mindy S.Verified patient
The appointment was 15 minutes all in all. Very rushed; didn't feel like I was even able to talk about my issues very much.
October 20, 2020Hawra A.Verified patient
I would recommend him. He is nice and will tell you everything you need to know. I will surely recommend. Excellent Sevice.
More than 1 year agoJovita T.Verified patient
Very professional and he took time to explain step by step to appease my son. Office staff were professional and polite.
January 22, 2019Zoraya F.Verified patient
Hardly had to wait at all. Dr. Chan was thorough and kind, explaining everything he was doing, which I really appreciated.
September 15, 2018Ariel E.Verified patient
Dr. Chan is great! He’s very thorough and very knowledgeable. I will continue to see him for ENT visits! Highly recommend
February 5, 2020Victoria B.Verified patient
Very professional. I felt like he was systematic and structured in how he approached my diagnosis. Wait time was very low.
May 31, 2019Apoorva M.Verified patient
Very careful and considerate in treatment options. Gentle in the infected area, you can tell he is great at what he does!
More than 1 year agoInitials hidden
The provider was exceptionally, I will refer hom to others. Communicate was good he explained everything in details.
January 17, 2021Amiya K.Verified patient
This is my second time seeing Dr. Chan. He's super friendly and gets to helping you right away. I highly recommend him.
September 19, 2019Scarlet M.Verified patient
Dr. Chan was great. He understood my problem, fixed it, gave some advice and Had me in and out in a couple of minutes.
March 10, 2019John L.Verified patient
Took my concerns seriously, explained everything he observed thoroughly. Excellent bedside manner. Very knowledgeable.
March 4, 2019Antonia L.Verified patient
Norman was kind, professional, and thorough. I felt so much better, and he couldn't have had a gentler bedised manner.
May 29, 2020Blake W.Verified patient
Awesome! Very professional but at the same time I thought I was talking to a long time buddy. Would highly recommend.
March 16, 2021Ariel F.Verified patient
Dr Chan was thorough, clear and very helpful
Would highly recommend.
September 7, 2025Sarah B.Verified patient
Gentle, thorough, and explains things to patients instead of holding them at arm’s length. A really great experience.
July 24, 2018Evan S.Verified patient
Dr Chan was excellent, he was patient and thorough. He told me exactly what I needed to do to fix my medical issues.
June 23, 2018David B.Verified patient
Dr. Chan was great . He listened great and was very thorough and very helpful and relatable. Great experience!!
More than 1 year agoInitials hidden
Very knowledgable. Very attentive, answered all my questions. Super clean office. Will definately go back to him.
More than 1 year agoInitials hidden
He provides a lot of important information, asks the right questions, and also had answers for all of my questions.
February 14, 2019Jeovanny E.Verified patient
Always concise and to the point. I have been a patient for a couple of years now. I'll go where he goes.
August 5, 2023Stefany M.Verified patient
The doctor has no patience and does not ask any questions. I felt like he wanted to get rid of me as fast as he can
More than 1 year agoInitials hidden
Dr. Chan, was patient, friendly and thorough. I didn't feel rushed and I felt like he took my symptoms seriously.
September 4, 2018Reena A.Verified patient
He's a relatively young doctor with excellent credentials building a new practice, so has availability. Great find!
August 16, 2018Dan H.Verified patient
Dr. Chan was very thorough during the visit. I am confident he will find a diagnosis and treatment plan for me.
More than 1 year agoCharisse C.Verified patient
Very professional, he know what he is doing clean environment, I’m happy that I found him., thank you Dr
Chang .
More than 1 year agoRegina T.Verified patient
He is extremely knowledgeable and very kind. He is such a true professional and I would recommend him to everyone.
November 27, 2018Initials hidden
Just no comment. Really nice and knowledgeable doctor who knows what to do and does his job really good and clean
November 17, 2018Mokhigul K.Verified patient
Small office but pretty good.
Consultation was quite spendy and the medication as well but Dr. Chan was very nice.
September 8, 2018Hugo C.Verified patient
Very thorough and thoughtful. Answered all of my questions and came up with a great plan to figure out a solution.
More than 1 year agoElliot W.Verified patient
Very professional doctor. Was great at listening and figuring out what my problem was . Definitely recommending.
December 17, 2020Nikita K.Verified patient
Amazing doctorr, receptionist were great! Quickly in and out, my child was very comfortable with the doctor care.
July 21, 2018Initials hidden
It was great! Doctor Chan was really helpful explaining everything and giving the right instructions to follow.
November 13, 2020Marco A.Verified patient
Dr. Chan was so attentive and kind. He really addressed all of my concerns. Also love that he has Sunday hours!
August 19, 2018Abby W.Verified patient
The place is clean, friendly and passable treatment for perexisting issues. I felt comfortable and appreciated.
February 10, 2020Diane P.Verified patient
Professional, efficient, clean, polite, fantastic bedside manner. An excellent experience. Very, very impressed.
October 17, 2019Zina S.Verified patient
couldnt hear for 2 weeks cause of earwax
he fixed it in 5 minutes - finally can hear again !!!
appreciate that
February 18, 2019Raymond F.Verified patient
I was very happy with my visit- he helped me right away and recommended proper follow-up and much-needed tests.
January 2, 2019Kacey S.Verified patient
Very nice office, friendly front desk people, and efficient, thoughtful, and thorough doctor. Highly recommend
More than 1 year agoDavid K.Verified patient
Doctor Chan was attentive and thorough. I did not wait at all for my appointment and the receptionist was nice.
December 13, 2018Kyuhyun K.Verified patient
Dr. Chan was very knowledgable, he explained the issues clearly and gave me good options on how to proceed.
October 26, 2019Michael E.Verified patient
Great fast visit. Immediately found a solution and took care of it same day. No wait in and out in 40 minutes.
June 25, 2019Mariana H.Verified patient
Well informed & thorough with his exam. Ask all the right questions and listened. Would highly recommend him.
March 4, 2020Lindsey J.Verified patient
Dr Chan takes time to explain procedures and answer questions. No wait time. Would definitely recommend him.
September 1, 2018Julie M.Verified patient
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How soon can I make an appointment with Dr. Norman Chan?
Generally, Dr. Norman Chan has appointments available on Zocdoc within 1 week. You can see Dr. Chan's earliest availability on Zocdoc and make an appointment online.
Is Dr. Norman Chan accepting new patients?
Dr. Norman Chan generally accepts new patients on Zocdoc. You can see Dr. Chan's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Norman Chan accept my insurance?
Choose your insurance plan to verify if Dr. Chan is in-network.
Can I make an appointment with Dr. Norman Chan online?
Yes, you can make an appointment online with Dr. Chan using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Norman Chan affiliated with?
Dr. Norman Chan is affiliated with The New York Eye and Ear Infirmary.
What practice does Dr. Norman Chan work with?
Dr. Norman Chan works with Norman Chan.
Where is Dr. Norman Chan's office located?
Dr. Norman Chan's office is located at 202 Canal St, New York, NY 10013.
Which board certifications does Dr. Norman Chan have?
Dr. Norman Chan is certified by American Board of Otolaryngology.
What are common reasons for patients to see Dr. Norman Chan?
Dr. Norman Chan frequently sees patients for Allergy Consultation, ENT Consultation, Hearing Problems, Rash, and Sleep Problems. You can see other visit reasons for Dr. Norman Chan on their profile.
What languages does Dr. Norman Chan speak?
Dr. Norman Chan speaks English, Chinese (Mandarin), and Chinese (Cantonese).
How do patients rate Dr. Norman Chan in reviews?
1851 patients have reviewed Dr. Norman Chan. The overall rating for this doctor is 4.83/5. They have a 4.84/5 rating for bedside manner and a 4.67/5 rating for wait time. You can read individual reviews and ratings on their profile.