Dr. Raisa Mitelman, MD

Internist

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7 Lexington Ave, Suite 1A, New York, NY, 10010

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Professional Statement

Our physicians specialize in internal medicine and family practice, we cater to patients ages 10 and above. We accept all major insurances and Medicare. New patients and call-in's are welcome. Please stop by and say hello, you are always welcome at Allay Medical.

Dr. Raisa Mitelman and Dr. Ravneet Nagi welcome you to Allay Medical Care in New York City.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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I met with one of the nurse practitioners for an annual checkup. She was very nice and knowledgable. She took her time with me and made me feel very comfortable. Highly recommend!

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Walked into a stuffy office to be told that there would be a 30 minute wait - why even make appointments or show up on time when there is always a wait?

(Verified Patient)

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Twice I went and waited over an hour to be seen. Not going back, finding another primary care doctor.

(Verified Patient)

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Dr Mitelman has been my primary care doctor for over 11 years and my entire family goes to her practice at Gramercy. She is always attentive, trustworthy, and honest in dealing with my health problems. She worries more about my health and refers me to other specialists if necessary. Like with any relationship, it takes years to build trust and open communication with a provider. Dr Mitelman has been that dependable doctor for me and unknowingly her practice became an important part of my health. The office can be very busy at times but the wait is not long in my opinion compared with other clinics. I also loved that Dr Mitelman is using Patient Fusion database to communicate your lab results and discuss treatment/ new prescriptions. Quite an effective way of using e-charting technology and communicating through the web. The office manager (Vera) and nurses (Marina & Lina) have been in the practice for years. As always, these wonderful women also take good care of me in terms of follow ups, paper works, prescription refills, and referrals. Thank you ladies! After 11 years, I can never thank Dr Mitelman enough for taking good care of me, my family, and friends.

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came in for a regular physical and wasn't seen until about 45min later. didn't leave until about 75minutes later. office was old and didn't feel particularly clean.

(Verified Patient)

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Very attentive, very professional

(Verified Patient)

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Do not ever come here. I wish I had taken previous negative reviews of this practice more seriously. My wait time was extremely long even after I had communicated to the staff that I had to leave by a certain time. The receptionist and nurse were extremely rude, and I have never EVER been to a practice where the staff were this unapologetic about keeping you waiting for so long. Above all this, the practice is extremely dirty and unkempt. Would 100% never recommend.

(Verified Patient)

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Saw the nurse practitioner as I think the Dr was away. She was very sweet and helpful. I think the wait was so long because it was short staffed, which is understandable because of the holidays . Was happy I picked this location to start with a primary doctor!

(Verified Patient)

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I trust the doctor to talk me through all options and to listen to whatever details I think might be relevant.

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The last couple of times I've been in the office I've had to wait an exceptionally long time. Last time I was waiting in my room so long I had to come out and see if I had been forgotten... This time I gave up after 45 minutes. I couldn't bother waiting any longer when I knew there were still three people in line in front of me. The personnel in the office have always been friendly, but the wait is just too long. I think my patience with them has run out.

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Had a really busy day and had to wait nearly 1 hour for her to finish up other appointments for her to only see me for less than 20 minutes and give unsatisfactory advice. Google would have been more helpful + save me time.

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The office wasn't very comfortable, and the dr's aide was a bit short/to the point. I have a latex allergy, and an allergy to adhesives, and the office did not have Nitrile gloves; only latex. The dr herself didn't take time to read-over my information or she would have seen that I have these allergies and not proceeded to use the latex gloves.. or the dr asst, with the regular bandaid. All in all she was a very kind dr. I would just say the manner of things there is a bit unprofessional. The dr asst also did not have a sterile place for the tools she used for my blood draw, and put them on the bed thing I have my exam on without getting rid of the old paper first. I always suggest having your own personal experience, and not simply going off of one person's review/experience. Every day is a new opportunity for the business to improve. Date 11/2016

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DO NOT GO HERE. This was the worst dr. visit I've *ever* had - a bizzarre and rattling experience. While asking about my symptoms, the nurse practitioner asked me if I had come in looking for Adderall. I've never had a nurse / doctor assume I was coming in seeking drugs v. looking to get better. I was so shocked that I actually started crying. Once I told her "no" she seemed embarrassed and apologized throughout our discussion. On top of this, the nurse had a terrible attitude and no bedside manner (she actually got annoyed at me for swabbing my cheek v. my nose). I was so uncomfortable that I actually stopped the visit short and got a prescription to have my blood drawn at a clinic. I honestly wasn't sure if the nurse would intentionally hurt me during the blood drawing...good time to leave. At the end, the doctor suggested that maybe I had misunderstood the nurse because of cultural miscommunication and furthermore, she thought I might be depressed because of how I reacted. The suggestion didn't once take into account how I felt and was such an inappropriate statement from a nurse. I've honestly never heard of anything like it. In case you're wondering, I've never suffered from depression, taken Adderall or had an experience anywhere near this.

(Verified Patient)

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Everyone in the office worked together and it felt like a small family practice rather than a conveyer belt of prescriptions and quick advice. I got my questions answered, my blood drawn, my results given to me, and my travel shots administered. I came in to get a consultation prior to my travel to India. I'll be back here, but hopefully not too soon!

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This office is filthy. I refused bloodwork because there was no way I was having a needle stuck in my arm with the way that place looked. I couldn't get out of there fast enough.

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Overall, a great experience. I met with the nurse practitioner and she was very thorough!

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The office is unsightly and the staff was disorganized. I waited for an hour and the staff kept assuring me that the doctor would be with me soon. I told them that I had a meeting to attend soon, and they telling me to stay just a bit longer. I ended up being there for about 2 hours and was late to my meeting. The doctor was somewhat helpful in that I got the prescriptions that I needed. That said, she made some off-handed remarks and had a bit of an attitude. She criticized my psychiatrist's diagnoses, despite her limited qualifications. I definitely wouldn't recommend Dr. Mitelman, or the practice in general, unless you were in a pinch.

(Verified Patient)

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Although the wait was long, the visit was worth it. Dr. Mitelman was impeccably thorough and diagnosed a couple of issues via a routine exam.

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Had a great appointment! Everyone was nice and my appointment was on time. Quick and professional!

(Verified Patient)

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Very proffessional Doctor and office. Very frienddly and nice medical assistats I was very happy with the Dr Raisa Mitelman medical consultation.

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I was frustrated by my visit because they weren't straightforward with me. The office was dirty and looked like it was falling apart, yet they spent money on things like having a blue light in the sink to make the water look like it was bright blue. I was told to remove my shirt in a freezing cold office with no explanation as to why I needed to be topless. When I explained that I'd just been examined the week prior at my gynecologist's office, they still insisted that I take my top off, still with no explanation as to what they would be doing. Both the doctor and nurse separately looked surprised and annoyed with me that I would ask that question. The "physical" was just height, weight, putting everything into a computer that I'd already filled out online ahead of time, and blood pressure. They didn't ask me any real questions or have any interest in knowing me. Anytime I tried to say something that either dismissed me, and I don't think the person examining me even looked at me the entire time I was in the office. I now have my blood results via their online portal, with zero explanation of any of the results that are listed as too high or too low.

(Verified Patient)

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I recently moved to NYC and used Zocdoc to find a doctor that would be my new primary Doctor and also refill my current medication. Dr. Raisa was very nice and very knowledgable. She was very patient and answered all my of questions. I would recommend her as a primary doctor for someone who just moved to the city.

(Verified Patient)

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Great! Everyone was very nice, the nurse was so sweet and the doc was amazing, full of info and made the visit an overrall great experience.

(Verified Patient)

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All my questions were answered, even about issues unrelated to my current health complaint. I feel I was thoroughly and appropriately questioned, examined, and tested. I was well-taken care of.

(Verified Patient)

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Punctual, was seen at the exact moment of my appointment. Staff was friendly and highly efficient. Most of all, listened to me. Very happy, will repeat.

(Verified Patient)

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Very caring, friendly and professional

(Verified Patient)

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I have been with Dr Mitelman many years and would recommend her to anyone, she is truly excellent. Her long time assistant, Vera, is always helpful, patient and pleasant. The receptionist at the front desk, Alyssa, is brusque, bordering on rude, but she is efficient. An issue that needs to be rectified is that Zocdoc schedules an appointment with Dr Mitelman, but the actual appt is with her associate Dr Cham. Thankfully she is also wonderful but it is misleading.

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GREAT DOCTOR

(Verified Patient)

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Busy practice. If it matters to you, staff all seem to be Eastern European which works well for me as I prefer pragmatism and straightforward/no frills when it comes to medicine. If you need to feel like you're in a spa when you go to the doctor then this isn't the place. But they're still very caring. When I told them I have a history of fainting after blood work they laid me down on an exam table to draw blood, they didn't just say "aww, be careful when you stand up" which is the usual response I get.

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I met with Dr. Betty Chang. She was a delight! Very informative, helpful, excellent bedside manner, a delight to be with. Will recommend her to all my friends.

(Verified Patient)

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I loved it! the nurse and doctor were very friendly and made me feel very comfortable...

(Verified Patient)

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overcharged. Very weird bill. I should have full insurance covered.

(Verified Patient)

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I went here to get a sore throat checked out. It took a long time to be seen. The doctors English was fine but she often hesitated to think of the right word. The strep test seemed to be done with outdated equipment - a tab was dipped into a small plastic vial with the swab to determine the outcome.

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Nurse was great, very thorough and helpful.

(Verified Patient)

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My visit was quick and painless. I was able to get in and out in an hour. Everyone I met was very agreeable, and everything went well!

(Verified Patient)

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Haven't been to the doctor in years but this was a very pleasant visit. I had already filled out my forms online so when I went to the front desk they checked me in and I waited maybe 10 minutes before going into the room. The nurse saw me first and I waited maybe another 15 minutes before the doctor came in. It was for a general check-up followed up with some blood work--I was in and out in about 45 minutes. The staff was friendly and made me feel comfortable. The nurse could tell I was NOT liking the blood process and tried to take my mind off the fact that I had a needle in my arm by chatting about my summer. I will definitely be back again.

(Verified Patient)

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The nurses and doctors at this medical practice are excellent. They listen to your concerns and help you develop an appropriate treatment plan. I also love that they use an online medical records system so it especially easy to check on lab results and confirm appointments. Highly recommend!

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I've had my fair share of not so great primary care doctors, but I'm really glad my friend recommended Dr. Mitelman to me. Wait time wasn't too long, although was a little lengthy for the few people in there. The staff, the doctor, and especially the nurse who saw me were all very kind. I highly recommend them and I'm glad I found them.

(Verified Patient)

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Great overall experience. Friendly and knowledgeable staff, good office in a convenient location. Hardly any wait time at all.

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This was my second visit to Dr. Mitelman, and it was a great experience. I was in and out of the office in 30 minutes, got 2 vaccines and blood work done. No wait time. She's a great doctor and the other staff is great too.

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