Dr. Sydney Chen, MD, PhD, FACP

Internist

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Illness
315 Demorest Ave, Staten Island, NY, 10314

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Professional Statement

Internal medicine is my passion. I truly enjoy the spectrum and complexity of diseases and I find excitement and satisfaction in diagnosing, treating and providing care for my patients. My solid knowledge base and strong medical research background enhanced my clinical skills, allow me to pursue my commitment to provide comprehensive care to my patients. I like to take my time to talk to the patients, listen to them, answer their questions and make them feel comfortable. Most of all I enjoy caring for them.

Zocdoc Awards

Verified Patient Reviews

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First time seeing Dr. Chen and I am very satisfied. Her office staff is helpful and welcoming and Dr. Chen took her time with me and was willing to answer any questions I had and addressed all of my concerns.

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Dr Chen is fine. Nothing extraordinary about her office. Her RN however has such a terrible judgmental tone about everything she says. I was literally so uncomfortable everytime she came into the room. I must admit everyone has a bad day so I'm giving her the benefit of the doubt, however I do have a follow up appointment in a few days. If she acts the same way, I will not be returning. My health is something that I do not play around with & my copay should go to someone who is going to treat me with decency and respect.

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Courteous staff, thorough, and quick

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She was very nice very knowleable.She diagnoised my problem right away.

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Very comprehensive care. Kind staff.

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Nicest doctor ever. Easy to talk to, listens to your concerns.

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I have been to Dr Chen's office twice in the past month. The first visit went well. The wait time was approximately an hour but the receptionist apologized for the wait and assured me it was out of the ordinary. I was there for an annual physical which went fine. I also had a form that I needed certain lab tests performed in order to complete. Dr Chen ordered the tests for me, no problem. I did, however, have to request all other routine blood work to be ordered as well. One would think that she would have wanted to order these routine tests on me since I was a new patient for her. Anyway, I thought this visit went fine. I had to return to Dr Chen's office 3 weeks later to have her fill in two lab values on my form and to have her sign it. I was told I would not need an appointment.When I was called into a room, the medical assistant began taking my vitals and weight. I stated I was merely there for a form to be completed and that I had just been there for an exam 3 weeks prior. The MA insisted that I needed all of the routine assessments again. I declined because I did not feel I should be charged another co-payment. The MA then retorted that Dr Chen would need to go over my blood work with me so this would be considered a billable visit. I told her that was not necessary and I would simply like my form filled out. The MA then snarked "well you have a UTI so she HAS to go over it with you". This is when things turned bad. First of all, an MA is NOT qualified to diagnose a patient based on lab results. That duty is not even in the scope of practice of an RN. Second of all, she was incorrect. Third of all, if she was correct, it would have been 2 weeks since I took the urine test at the lab. It is not acceptable practice for a provider to wait 2 weeks to notify a patient that he/she has a UTI. After everything, I paid the co-payment and left. I will definitely NOT be returning to this office, mainly because of the unprofessional MA. I also felt it was a bit of a scam to charge me the co-payment again.

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Always a pleasure!

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She is very knowledgeable and has a lovely personality.

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Professional, thorough, caring and courteous. The whole staff was pleasant and kind. Dr. Chen was easy to talk to, showed true concern and made my whole experience pleasurable.

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Very good

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Excellent!

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Dr. Chen was very thorough and addressed all of my concerns. I didn't feel rushed at all, and mine was the last appointment of the day. Her assistant was very knowledgeable about what my insurance covered, and offered tests that I didn't even realize I could get. I felt very taken care of. Dr. Chen is also very friendly and a good listener. I'd recommend her, and already have! This was my first visit, but I will be returning next year or if I get sick.

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Dr. Chen is very thorough and takes all of your concerns seriously. Great bedside manner also. Highly recommended!

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The wait was ridiculously long however Dr Chen is more than proficient and very professional.

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Usually the wait isn't long but today was quite busy and my visit was only ten minutes. I waited two hours and I wasn't happy. I will be sure not to make an appointment on Mondays.

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She does not rush the visit and is very knowledgable and professional.

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Pleasant and quick as always!

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Very pleased I feel confident in the Drs decisions regarding my care.

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Everyone was cordial and professional. I loved the doctor will definitely will make her my Primary care physician

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Extremely satisfied from first seeing the receptionist to the Doctor.

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It was good. She was very nice and seemed well educated and showed interest

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She did nothing to ease my pain but give me some type of medication to try that did not help me at all. When I called the office to let her know the medication she prescribed did not work and I cried myself to sleep and I was told she will not give me any other type of medication because of the abuse other people had with pain killers. She gave me a script to see a pain management specialist also on the date of my visit. The receptionist was awesome, I think her name is Kim but I will not return to that office anymore. Time to look for another PCP.

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My mother has a fear of doctors and she loved Dr Chen. She made my mother feel very comfortable. We found a new doctor!!!!

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Excellent visit. Extremely thorough.

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One of the very few doctors (possibly the only) that actually takes the time to listen to a patient. I never feel rushed, and I feel comfortable with her (and her staff). There's a sincerity about Dr. Chen that you don't quite often find within the medical industry, so I highly recommend her.

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Very professional and friendly

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Great doctor!

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I am very satisfied with my visit. She was very nice and answered all my concerns.

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She was very attentive and understanding. She directly speaks to the patient with eye contact.

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The front desk misinterpreted (perhaps user error) my ZocDoc scheduled time. It wasn't a problem in the end though because I was promptly offered an alternative time that worked for me, and my experience at Dr. Chen's office was very efficient, friendly, and straightforward. Would highly recommend!

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This wad my 1st visit and I was impressed. She is ver professional and makes you feel comfortable. I was very plessed.

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Dr. Chen was pleasant, and professional. This was my first visit, and feel she immediately addressed my medical concerns.

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I abs love Dr. Chen. She's super nice and funny too. Always very concerned about any changes and what not and the staff is awesome. She's a great PCP. I would recommend her to everyone!

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Dr. Chen was attentive, answered my questions, made suggestions, did not rush. It was a productive and pleasant experience.

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Although patients were waiting Dr. Chen made me feel like I was the only one there. Although the physical was not very physical, Dr. Chen addressed my current health concerns clearly and in depth. She explained the labs I was being sent for and I'm confident I'll hear back if anything is wrong.

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Very informative andbshe was very helpful to all my needs.

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She's very thorough and the use of technology for scheduling appointments and checking in on-line is great. The only area which needs improvement is the wait time.

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Brilliant. 3rd visit, happy each time.

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Best Dr. I have had.

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