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Internal medicine is my passion. I truly enjoy the spectrum and complexity of diseases and I find excitement and satisfaction in diagnosing, treating and providing care for my patients. My solid knowledge base and strong medical research background enhanced my clinical skills, allow me to pursue my commitment to provide comprehensive care to my patients. I like to take my time to talk to the patients, listen to them, answer their questions and make them feel comfortable. Most of all I enjoy caring for them.
Verified Patient Reviews
First time seeing Dr. Chen and I am very satisfied. Her office staff is helpful and welcoming and Dr. Chen took her time with me and was willing to answer any questions I had and addressed all of my concerns.
Dr Chen is fine. Nothing extraordinary about her office. Her RN however has such a terrible judgmental tone about everything she says. I was literally so uncomfortable everytime she came into the room. I must admit everyone has a bad day so I'm giving her the benefit of the doubt, however I do have a follow up appointment in a few days. If she acts the same way, I will not be returning. My health is something that I do not play around with & my copay should go to someone who is going to treat me with decency and respect.
Courteous staff, thorough, and quick
She was very nice very knowleable.She diagnoised my problem right away.
Very comprehensive care. Kind staff.
Nicest doctor ever. Easy to talk to, listens to your concerns.
I have been to Dr Chen's office twice in the past month. The first visit went well. The wait time was approximately an hour but the receptionist apologized for the wait and assured me it was out of the ordinary. I was there for an annual physical which went fine. I also had a form that I needed certain lab tests performed in order to complete. Dr Chen ordered the tests for me, no problem. I did, however, have to request all other routine blood work to be ordered as well. One would think that she would have wanted to order these routine tests on me since I was a new patient for her. Anyway, I thought this visit went fine. I had to return to Dr Chen's office 3 weeks later to have her fill in two lab values on my form and to have her sign it. I was told I would not need an appointment.When I was called into a room, the medical assistant began taking my vitals and weight. I stated I was merely there for a form to be completed and that I had just been there for an exam 3 weeks prior. The MA insisted that I needed all of the routine assessments again. I declined because I did not feel I should be charged another co-payment. The MA then retorted that Dr Chen would need to go over my blood work with me so this would be considered a billable visit. I told her that was not necessary and I would simply like my form filled out. The MA then snarked "well you have a UTI so she HAS to go over it with you". This is when things turned bad. First of all, an MA is NOT qualified to diagnose a patient based on lab results. That duty is not even in the scope of practice of an RN. Second of all, she was incorrect. Third of all, if she was correct, it would have been 2 weeks since I took the urine test at the lab. It is not acceptable practice for a provider to wait 2 weeks to notify a patient that he/she has a UTI. After everything, I paid the co-payment and left. I will definitely NOT be returning to this office, mainly because of the unprofessional MA. I also felt it was a bit of a scam to charge me the co-payment again.
Always a pleasure!
She is very knowledgeable and has a lovely personality.
Professional, thorough, caring and courteous. The whole staff was pleasant and kind. Dr. Chen was easy to talk to, showed true concern and made my whole experience pleasurable.
Dr. Chen was very thorough and addressed all of my concerns. I didn't feel rushed at all, and mine was the last appointment of the day. Her assistant was very knowledgeable about what my insurance covered, and offered tests that I didn't even realize I could get. I felt very taken care of. Dr. Chen is also very friendly and a good listener. I'd recommend her, and already have! This was my first visit, but I will be returning next year or if I get sick.
Dr. Chen is very thorough and takes all of your concerns seriously. Great bedside manner also. Highly recommended!
The wait was ridiculously long however Dr Chen is more than proficient and very professional.
Usually the wait isn't long but today was quite busy and my visit was only ten minutes. I waited two hours and I wasn't happy. I will be sure not to make an appointment on Mondays.
She does not rush the visit and is very knowledgable and professional.
Pleasant and quick as always!
Very pleased I feel confident in the Drs decisions regarding my care.
Everyone was cordial and professional. I loved the doctor will definitely will make her my Primary care physician
Extremely satisfied from first seeing the receptionist to the Doctor.
It was good. She was very nice and seemed well educated and showed interest
She did nothing to ease my pain but give me some type of medication to try that did not help me at all. When I called the office to let her know the medication she prescribed did not work and I cried myself to sleep and I was told she will not give me any other type of medication because of the abuse other people had with pain killers. She gave me a script to see a pain management specialist also on the date of my visit. The receptionist was awesome, I think her name is Kim but I will not return to that office anymore. Time to look for another PCP.
My mother has a fear of doctors and she loved Dr Chen. She made my mother feel very comfortable. We found a new doctor!!!!
Excellent visit. Extremely thorough.
One of the very few doctors (possibly the only) that actually takes the time to listen to a patient. I never feel rushed, and I feel comfortable with her (and her staff). There's a sincerity about Dr. Chen that you don't quite often find within the medical industry, so I highly recommend her.
Very professional and friendly
I am very satisfied with my visit. She was very nice and answered all my concerns.
She was very attentive and understanding. She directly speaks to the patient with eye contact.
The front desk misinterpreted (perhaps user error) my ZocDoc scheduled time. It wasn't a problem in the end though because I was promptly offered an alternative time that worked for me, and my experience at Dr. Chen's office was very efficient, friendly, and straightforward. Would highly recommend!
This wad my 1st visit and I was impressed. She is ver professional and makes you feel comfortable. I was very plessed.
Dr. Chen was pleasant, and professional. This was my first visit, and feel she immediately addressed my medical concerns.
I abs love Dr. Chen. She's super nice and funny too. Always very concerned about any changes and what not and the staff is awesome. She's a great PCP. I would recommend her to everyone!
Dr. Chen was attentive, answered my questions, made suggestions, did not rush. It was a productive and pleasant experience.
Although patients were waiting Dr. Chen made me feel like I was the only one there. Although the physical was not very physical, Dr. Chen addressed my current health concerns clearly and in depth. She explained the labs I was being sent for and I'm confident I'll hear back if anything is wrong.
Very informative andbshe was very helpful to all my needs.
She's very thorough and the use of technology for scheduling appointments and checking in on-line is great. The only area which needs improvement is the wait time.
Brilliant. 3rd visit, happy each time.
Best Dr. I have had.
Dr. Chen was extremely professional. She answered all of my questions and took her time. I didn't feel rushed and she was very thorough. I recommend her to anyone looking for a primary care doctor!!!
She is an amazing doctor caring and understand I would definitely recommended her too others
The two young girls ( receptionist ) and ( assistant ) were so sweet, kind, & helpful !! The office was clean and the doctor made me feel so comfortable even though it was the first time there!!
This was my first visit here - I booked an annual physical - and I really liked the office and the doctor. The office is located in a small house in a quaint neighborhood, so it really feels like you're going to a neighborhood doctor instead of a business. Dr. Chen is very much of the 21st century - she keeps digital records, and she sends prescriptions electronically to your pharmacy (no slips). I'll have more to say when I see her for a sick visit, but she seems great.
Dr Chen, her receptionist and the nurse were fantastic!
I really liked her. Would definitely recommend her to others.
Excellent doctor that listens and treats or gives suggestions accordingly. Doesn't just throw meds and Rx at me.
Very lengthy first visit. I don't think a doctor has ever spent that long with me. Nice to be listened to and my concerns be heard instead of hushed like lots of past experiences. Nice office & staff.
Very sweet and thorough. She listens to all issues and tends to them
Dr. Chen is extremely attentive, on spot with patients current and past medical history, genuinely cares for her patients. Up to date expediting of prescriptions, and any other needs of the patient. Always warm, always personable.
The receptionist who had tons of things to do, kept her cool and professionalism and was very helpful and polite to me. I sat down and my wait was probably less then 5 minutes. The nurse brought me in, and she was so sweet and caring, she made me and my guest feel at home, like we knew her for quite sometime now. Dr. Chen is really nice, shook my hand at my first visit, got to know me and my guest, and actually listened to me and made sure everything was medically organized and safe. Wonderful team, and cozy office!
I love Dr. Chen
Dr. Chen and her staff are very attentive it's always a pleasure going to see her!
Dr. Chen is a very kind doctor with good bedside manners and thorough approach. This doctor has been very helpful in all of my treatment.
Waiting time was long. When I was finally called into a room I had to wait another 20 min to meet with the doctor. She messed up my medications and refused to prescribe me the correct one until I come back for another appointment when I was there only 2 days prior. Sorry but I wasn't paying another copay so she can fix a mistake she made.
Dr. Chen is very courteous and understanding. She took the time to listen to my concerns.
Dr. Chen is a doll. She is pleasant and caring. She listens when you speak and is very clear with her answers. Great diognostision. Has a lot of patients and great bedside manner, love her.
I scheduled my appointment on the internet and i got a prompt confirmation within a few hours. Through the web service they use, i received text messages to remind me of my appointment. That was a plus. This was my first visit and I went in for a physical exam for school. The assistant greeted me with a smile. She is professional and got things done quickly. Dr. Chen greeted me with smiles and my first impression of her is she is friendly, professional and caring. The exam took about 15-20 minutes. The office is clean and tidy. Only complaint was the wait time but I gave the benefit of the doubt to the time it takes for attention and care the staff take with each patient. My experience here is an upgrade over my previous physician, who never returned my messages left on their answering machine. I like that I can schedule through the computer and that fill out forms online; it saves time at the office. Overall, I'm satisfied with switching to Dr. Chen and my first experience today.
very kind and concern about my health. And a full complete examine on my health. I would like to recommended her to friends and relatives.
She forgot my allergy history and so didn't take my symptoms seriusly, unless I reminded her that I have higher than normal eosinophils. This has happened before, she didn't know in our meeting that I had low thyroid function, I reminded her then she looked at the results and then prescribed medicine. Apart from not being prepared about the patient and their history, she is a good doctor, who checks thoroughly, and takes into account minute details. And doesn't mind listening to lot of symptoms.
Overall pleased with her bedside manners and knowledge
I realized it is better to go on a Monday morning than a Wednesday evening. In Wednesday evening appointments in the past, I have felt rushed so this seemed to work better.
Her receptionist is very rude and she needs to fix her attitude. She told me I was not in the system and my appointment was not confirmed and that I will have to waiting until she was free. Then I sent a message to ZocDoc. If the doctor wasn't nice I wolud never return
Receptionist and staff was friendly. Everything was good. Doctor was easy to talk to and very attentive. I was in and out in an hour. Would recommend.
The staff was nice and knowledgeable and the office was clean.
She was knowledgeable and understanding a rare find. She did not rush and asked questions about everything.
The doctor was very professional and explained everything to my satisfaction.
Very warm, caring doctor. Takes time to listen.
The jury is still out. The Physician Assistant and Medical Student did the pre-exam questioning, weight, BP ... and did OK. I had asked to get bloods drawn before the appointment in order to discuss results, but the Dr. understandably doesn't new that for new patients. What did surprise me as a new patient was missing hands-on tests for a first visit; the doctor did not look in my eyes, ears, nose which, as a seasonal allergy sufferer (or maybe because it's routine) my previous internist did at all appointments ... but maybe it will happen when I revisit after blood tests (which the office will not mail to me). I'll at least discuss it at that time.
She is very personable, professional and very knowledgeable. She has such a great personality and she is always smiling. Her office is located in a great neighborhood that it fits in perfectly. Definite recommend!
Fast, efficient, professional, friendly
Good but the front lady needs to be more customer friendly regardless of how busy she claims she was at 8:50am
This was my first visit with Dr. Chen. No problem finding parking. The receptionist/assistant was very nice. Dr. Chen was very pleasant. I had not seen a PCP for over 2 years and being a new resident to Staten Island, I wanted to see one. For the first time in my life, I brought a list of concerns I had. Dr. Chen was very patient with me and told me to tell her everything. She listened to my concerns without making me feel like I was over reacting to anything. She ordered a number of tests for me to see if we can find out what could be going on. I was very happy with the way my first visit went and I would highly recommend Dr. Chen to anyone looking for a new PCP.
The office was extremely busy with allergy season. The staff and Dr Chen herself was very friendly and thorough. I am very happy I found this office!
Great doctor. Very nice and understanding.
My new favorite doctor. Will use her from now on. Excellent find.
Great doctor! Very understanding and professional. Plus a great office.
Dr is amazing very thorough and personable, office staff is just as nice my new Dr and will definitely recommend this dr to anyone that needs a new primary..
She is very easy to talk to.Exam was thorough. Office is nice and pleasant staff. Would definitely recommend.
Dr. Chen and staff are so friendly! Really smart too. I'm so happy I found her!
Very thorough just wish sometimes I feel that my questions don't get answered
in the neighborhood, easy access, parking can be a challenge
I think she takes time with her patient and listens to give a proper diagnosis
No complaints at all whatsoever. Every Checkup thus far has been smooth and quick.
Dr. Chen is dedicated to her work, to provide medical attention, to also make the patients feel like they are her number one priority.
Dr Chen and her staff are very attentive and friendly. I had an emergency and Dr.Chen made sure I received the right care ...I'm glad I was able to find someone I can trust with my health thru zocdoc *and so close to home* Thanks!
appointment taking was easy. Staff was not nice and friendly. time physician spend was ok. Diagnostic and treatment was not good enough.
My first visit was so disgusting. The receptionist are not so friendly and act like a red neck.She is discriminatory in her action. She don't have patience and she is rude!!But the doctor was so nice and very accommodating. Now i need a follow up and i don't feel like going back to that office anymore if that receptionist is still there.
Very kind and super smart! Definitely recommend this physician.
Wonderful Doctor and staff.
Dr. Chen was very informative with the questions that I asked. She's very helpful and polite when we were talking which is always a plus. The assistant Kim was also very helpful and she's also very nice. I would recommend Dr. Chen for anyone.
This was my first time seeing her. All of the staff in the office was really friendly and wonderful and Dr. Chen was incredibly friendly and thorough. I think I will make her my PCP.
the visit was great and the staff and doctor were great and cares about their patient that comes through the door. the waiting room is comfortable and open the more than professionalism staff has 100% in my book from care to making sure further appointments are made and schedules
Did not solve my problems..had many concerns that were not addressed
She was very helpful and sweet. I'm definitely going back to her again!
Friendly, clean and quick!
Very Good doctor!
Dr. Chen is outstanding. Within minutes, she has answers to your questions and really cares for her patients. I was very sick, and with the medication she prescribed, I am feeling much better.
I couldn't believe it was a doctors appt... Breezy
Dr. Chen is Excellent. Dr. Chen takes time to listen to you and then explains what treatments are the best for you. The staff, Mary and Kim are the best my whole family are patients and we will always be.
quick in and out, if you minus the hour of waiting. truthfully I didn't feel cared for, she walks in asks a few questions and always sends me to a specialist. I'm not sure if it's a game between doctors.
Dr, Chen was very thorough and very nice. She takes the time to actually talk to the patient, which is something many doctors today do not do. She was able to diagnose and prescribe medication quickly. She was not "pushy" to have a new patient return unless the patient felt it was necessary, unlike many doctors who just want you to return for the "money". I will definitely return as a patient. Office staff was also very friendly and although the office was packing to move to a new location, everything was very clean and neat.
Everything went great. Just the pharmacy screwed up. But the doctor and her staff are great
Very friendly and easy to talk to
The office staff was great which is a real plus and the doctor was thorough. After so many offices where the staff and doctors don't care this was a great experience even though I wasn't feeling well. Didn't have an appointment and they still found a way to pencil me in and see me at the time given. Can't say enough good about them!
Very good !!
She is amazing as is her staff. Everyone is really friendly and attentitive. She takes her time & is thorough.
Overall it was a great experience, she took the time to listen to me and I highly reccommend her <3
Dr. Chen was very nice and courteous. She did not rush through our visit. I have decided to make her my PMD.
Quick, clean and friendly staff.
Everyone was really friendly. The doctor was professional and easy to talk to.
Dr Sydney Chen was very easy to speak to. It seemed like she really cared. We got my blood results back and then decided to check for other stuff. Her staff called the lab right away to see if the same blood work could be used so I would not have to get my blood drawn again.
I would have been seen right away had there not been any issues with my insurance card, but the receptionist was very helpful in getting everything sorted out. Dr. Chen was attentive, patient, and very thorough in addressing all my concerns.
She was great!!!. I was in and out.. Appointment was very well they had to reschedule my appointment and I was contacted later that day the nurse was great too.
The whole staff from receptionists to the Doc treated me with the most professional respect a patient can have from the time I walked in the place to making sure my appointments and well being is confirmed and assured of comfort. I drive truck for a living and recommend Sydney Chen, MD, PhD to all follow truckers in the arrear that I know.
Great physician with a wonderful staff. Will now make her my PCP.
Long wait but friendly staff and very caring doctor. They made time to fit me in even with a large crowd of people. Dr. showed great concern and was really helpful. She took her time and made me feel comfortable.
Very pleasant visit Would de recommend