615.3 mi · 70 East 10th Street, New York, NY10003
At a glance
4.14 stars (271 reviews)
83% are satisfied with this provider ·
Has 20+ years of experience
Graduated from University of California, San Diego, Doctor of Medicine
Works at Sharpsite Ophthalmology
Affiliated with The New York Eye and Ear Infirmary
4.14
271 reviews
Bedside manner
4.1
Wait time
4.0
Recent reviews
The staff at the front office was very friendly and helpful, but I did have to wait for more than half an hour to see Dr. Chang. The actual visit was quite short, but Dr. Chang seemed very knowledgeable. He was not a talker, but was professional and answered all my questions clearly.
More than 1 year agoInitials hidden
I had to wait too long - about 45 to 50 minutes. But this is first time with him that this happened. Office said they were short-staffed - someone should have called me to let me know things were running so late.
More than 1 year agoInitials hidden
Office location
Sharpsite Ophthalmology
615.3 mi · 70 East 10th Street, New York, NY, 10003
We know how important healthy eyes, your best vision, and your appearance are to your quality life: that's why we offer comprehensive eyecare. Dr. Chang, our Optometrist, Opticians, and our Office Staff are all committed to exceeding your expectations!
Dr. Thomas Chang and his office speak English, French, Spanish, Chinese (Mandarin), Chinese (Cantonese) and Chinese (Shanghainese).
Education & experience
Education
Medical School - University of California, San Diego, Doctor of Medicine
St. Vincent's Hospital (Residency)
Cabrini Medical Center (Fellowship)
Practice
Sharpsite Ophthalmology
Affiliation
The New York Eye and Ear Infirmary
Certifications
American Board of Ophthalmology
Professional memberships
American Academy of Ophthalmology
Background
Languages spoken
English
French
Spanish
Chinese (Mandarin)
Chinese (Cantonese)
Chinese (Shanghainese)
Gender
Male
NPI number
#1699756080
Thomas Chang does not participate in Zocdoc to offer online booking at this time
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.14
Wait time
3.97
Bedside manner
4.06
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
271 reviews
Most relevant
This office was great! They knew my sons situation right away and treated him well. I highly recommend Dr. Chang's office!
More than 1 year agoSherly R.Verified patient
Office was dirty, bathroom was filthy, diagnostic machines were not wiped off between patients. Not a sanitary office.
More than 1 year agoInitials hidden
He has given me more details about my eye than my previous opthomologist and his staff is friendly. In and out!
December 22, 2015Matthew R.Verified patient
Very professional and knowledgable, courteous and efficient staff, and very up-to-date equipment.
February 24, 2016Initials hidden
they were disorganized in the office and a 45 minute wait even though i booked an early AM appt.
More than 1 year agoInitials hidden
Great eye doctor; felt as if he listened to my concerns and performed a thorough examination.
August 1, 2015Initials hidden
Great doctor,very helpful and answer all my questions well. Will definitely recommend him.
July 21, 2016Yijun L.Verified patient
Was not friendly and seemed like he wanted me out of the office as quickly as possible.
August 1, 2016Initials hidden
Dr. Chang was thorough and very knowledgeable and his staff were friendly and helpful.
January 26, 2012Initials hidden
Long wait time and impersonal interaction with the doctor = probably won't come back.
More than 1 year agoInitials hidden
In his teams defense, I was 15min late and they still let us keep an appointment.
September 13, 2013Jessie Ruth S.Verified patient
Extremely easy and professional and the staff are all knowedgable and efficient.
March 25, 2016Andrea N.Verified patient
He's detail-oriented, knowledgable, and a perfectionist. Thank you, Dr. Chang!
March 7, 2017Min-ja L.Verified patient
Very professional doctor. His office members are also very nice and helpful.
November 12, 2015Alice C.Verified patient
Dr. Chang was pleasant, quick and professional. All around good experience.
More than 1 year agoInitials hidden
Professional demeanor from the doctor and the staff. Organized and polite.
April 11, 2013Initials hidden
Nice staff and Dr. Chang was to the point and friendly. Would come back.
More than 1 year agoJennifer W.Verified patient
Very direct, gets right to the point. Diagnosed my problem right away.
More than 1 year agoHolly D.Verified patient
Waited one hour for a 10 minute appointment. Absolutely ridiculous.
January 24, 2015Initials hidden
very professional and efficient. well run office with nice staff.
More than 1 year agoInitials hidden
To the point and Professional. Nice staff that explained benefits.
February 25, 2012Initials hidden
The exam was very thorough and he explained everything in detail.
April 14, 2016Stacy S.Verified patient
very professional and office runs efficiently. Highly recommend.
February 12, 2014Initials hidden
It was simple and efficient. Everyone was nice in helping me.
June 4, 2015Haley S.Verified patient
Fantastic physician. I'll be back for future appointments.
More than 1 year agoInitials hidden
Excellent and Knowledgeable Dr. and Staff. Great service!
More than 1 year agoInitials hidden
i enjoyed his approach and the state of art equipment
More than 1 year agoGregg P.Verified patient
He answered all my questions and was very thorough.
More than 1 year agoInitials hidden
Great Service Was Provided..Would Highly Recommend
May 8, 2012Darius K.Verified patient
The staff at the front office was very friendly and helpful, but I did have to wait for more than half an hour to see Dr. Chang. The actual visit was quite short, but Dr. Chang seemed very knowledgeable. He was not a talker, but was professional and answered all my questions clearly.
More than 1 year agoInitials hidden
I found him to be a bit rude and condescending. He seemed like he didn't really care about me as a patient and wanted to get me in and out as quickly as possible.
April 4, 2017Elaine W.Verified patient
The doctor spent 2 minutes with me. He did not give me any insight into my eye issues and sent me to the front desk, who told me what medicine I would be taking. They also sold me over-priced "eye lid" cleaner, that I could have bought online for half the price.
More than 1 year agoDrew R.Verified patient
I had to wait too long - about 45 to 50 minutes. But this is first time with him that this happened. Office said they were short-staffed - someone should have called me to let me know things were running so late.
More than 1 year agoInitials hidden
Great service!
January 13, 2017Dillon K.Verified patient
The quickest appointment I've ever had at an eye doctor. He was thorough and didn't even have to dilate my eyes to check my retina--as he had the latest equipment. Recommend 100%! Very efficient and straight to the point.
More than 1 year agoInitials hidden
The wait time was kind of long--they only had one person working the front desk, so she was kind of swamped. Dr. Chang is pretty to-the-point and not conversational, but really knew his stuff and got me in and out of his office really quickly, so no complaints there. Would definitely go to him again.
More than 1 year agoJulia R.Verified patient
Felt that there were far too many "additional fees" for services that I was not aware of, nor has my insurance ever charged me for (no changes to insurance either). The appointment itself was okay. I don't feel that I was being listened to thoroughly. I was advised to purchase a "special cleanser" which turned out to be a basic face/eye wash that was significantly overpriced. I left unsatisfied with my visit as I couldn't even get a new eye prescription without being charged for a glasses or contact fitting fee (which I turned down). Needless to say, I will be returning to my previous ophthalmologist.
More than 1 year agoInitials hidden
I won't be returning. His office staff are nice but he was rude to me. I never expect a doctor to be overly friendly but he was talking down to me for most of the visit. He was also looking at someone else's chart instead of mine when I was there. One of his staff had to tell him it wasn't my chart at the end of the visit while I was waiting to leave.
October 4, 2016Jasmin S.Verified patient
He is very gentle with your eyes unlike some doctor is always in a rush and rude. He also speaks many languages. I can speak Chinese and English with him so there's no communication barrier.
More than 1 year agoInitials hidden
Really like Dr. Chang and his staff. They were very nice and very accommodating. I will be recommending him to my friends and family.
September 20, 2016Peter C.Verified patient
I had a pretty good experience with Dr. Chang. It is clear that Dr. Chang is extremely knowledgeable, so I will most certainly return. In the first minute of meeting him, I knew I could trust his analyses.
However, I will say that you should make sure to give yourself over an hour for your visit, even if you are not going to be dilated. The front desk was facing issues, which resulted in my not seeing the doctor until 40-45 minutes after I arrived. As I was leaving, the person attending the front desk was yelling at someone over FaceTime, which was a bit inappropriate.
September 8, 2016Storm H.Verified patient
The Dr. Seemed completely uninterested in being there, was extremely belittling in the way he spoke to me, and didn't solve any of the problems I went there for.
More than 1 year agoEliana C.Verified patient
He's very nice and very willing to help.
September 7, 2016Zultari G.Verified patient
He got the job done, when I needed to be evaluated quickly and thoroughly. Not very talkative, and kind of terse. But again, he did a great job, so no true complaints.
More than 1 year agoInitials hidden
Lacks bedside manner. Would cut off my answers to his questions when I was explaining myself. Was very curt and seemed like he did not care for my concerns. I would not recommend going.
July 28, 2016Amy P.Verified patient
My initial assessment was biased as I waited about 15 minutes despite that I was the first patient but I found Dr. Thomas to be experienced and knowledgeable. He's very comfortably dispelling popular misconceptions and appears, despite 30 years in the field, to be still up to speed on new technologies and updated studies. I find to be rare and a gem. I appreciated that his staff member Helen went through in detail what I would be paying and for what BEFORE I went into my appointment.
July 21, 2016Initials hidden
I visited him because I have infection on my eye. He answers short, but explained kindly with detail what would caused it, and how I should treat with it. I received the copy of my pic of eye and full text of explanation too.
I'm pretty satisfied with my visit. Waiting Tim was a long long cause it was my first visit. I would recommend him :)
July 20, 2016Wooa K.Verified patient
Knowledgable!
June 28, 2016Initials hidden
It is always a very nice experience when visiting Dr. Thomas Chang. He is very thorough and I value him as my ophthalmologist. His staff is very nice and professional.
May 19, 2016Irene R.Verified patient
He was extremely condescending and unfriendly. When I showed up on time, I was told he was still at lunch - he showed up 25 minutes later and rushed through my appointment. He made a comment about a medication I was on and the eye doctor I had seen before. Very rude.
It's unfortunate- the women in the office were so helpful and informative. The doctor should take a few notes from them.
June 2, 2016Annie O.Verified patient
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Frequently asked questions
Which hospital is Dr. Thomas Chang affiliated with?
Dr. Thomas Chang is affiliated with The New York Eye and Ear Infirmary.
What are common reasons for patients to see Dr. Thomas Chang?
Dr. Thomas Chang frequently sees patients for Contact Lenses, Eye Infection, Eyeglasses, General Eye Consultation, and Refractive Surgery Consultation. You can see other visit reasons for Dr. Thomas Chang on their profile.
What languages does Dr. Thomas Chang speak?
Dr. Thomas Chang speaks English, French, Spanish, Chinese (Mandarin), Chinese (Cantonese), and Chinese (Shanghainese).
How do patients rate Dr. Thomas Chang in reviews?
271 patients have reviewed Dr. Thomas Chang. The overall rating for this doctor is 4.14/5. They have a 4.06/5 rating for bedside manner and a 3.97/5 rating for wait time. You can read individual reviews and ratings on their profile.